The AMTRAK is considered as brand name of National Railroad Passenger Corporation, a consumer based organization that traces its origin on 1 May, 1971 and opened its doors to the business world. Since its establishment, it is continue to regulate its services as an express passenger and is under the control of for-profit corporation.
It is one of the biggest railway systems in United States as it operates approximately 374 trains per day and serves its facilities to nearly 896 destinations which includes 46 states of the United States and 3 Canadian provinces named as Ontario, British Columbia and Quebec. The National Railroad Passenger Corporation provides quality, safe, on-time railroad and other services to the citizens. In addition, it also allows the people to take the benefits of other shipments services including small-package, less-than-truckload, station to station etc. These shipment services are provided under the name of AMTK and AMTZ of Amtrak Express.
Having its main office in Washington, District of Columbia, the United States, the company has a workforce of over 20,000 people which are working together as a team to facilitate its services to 31.2 million passengers as of 2012. It also act as the parent of many other train stations and some of them are listed as Ardmore, Atlantic Coast Line, Aberdeen, Anniston Southern Railway Passenger Station, Abbotsford-Col by Thruway Motorcoach stop and more.
The online facilities like purchasing of tickets, cancellation of reservations, re-print tickets, upgrade reservations and more are also given to the customers through its official websites “www.amtrak.com”. In view of 2012, the company generated a total turnover of $2.88 billion. The postal and official address, email address and phone number (helpline) of Amtrak Washington service center is given above. The helpline of Amtrak Washington service center may or may not be toll free.