Amazon Japan Customer Service Information & Exploration



00 1 206-266-2992
Tokyo, Japan.www.amazon.co.jp

See Physical Location of Amazon Japan

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Amazon Japan Exploration


Amazon is the company among the Fortune 500 centered in the United States. Amazon.com is a pioneer provider of e-commerce. Jeff Bezos is the CEO of Amazon.com. Since the organization is started in 1995, is significant in the customer support center and distribution centers of variety of items situated throughout the globe. At present, Amazon offers various items such as tennis racket, jewelry, books, gadgets and many other items. Furthermore, Amazon.com has founded a techniques center having more than 50 locations throughout the world.
Contact Number of Amazon Japan for all All General Inquiries
Phone: 00 1 206-266-2992
Contact Number of Amazon Japan for General Support
Phone: +81 34288 4028

Contact Us Page of Amazon Japan


From the contact us page of the company the customers can choose a required option to contact the company officials. The link that will directly take you to the official contact us page of the company is mentioned below:
http://www.amazon.co.jp/gp/help/customer/display.html/ref=footer_contactus

Mobile App of Amazon Japan


The Amazon Japan officials have made available a mobile app for its users so that users can check various types of details regarding Amazon Japan any time anywhere. The App can be downloaded from App Store or from other sources. Here we are providing you a direct link that will take you to the Mobile App Page of Amazon Japan Website.
http://www.amazon.co.jp/b/ref=footer_mobapp?ie=UTF8&node=3211799051

Job Opportunities offered by Amazon Japan India


Besides offering these important services, Amazon Japan is also offering jobs for the interested candidates. For this the candidates have to check their joining eligibility, more of the info can be achieved from the career page of the company's Website. A link that will directly take you to the official page of the company is:
http://www.amazon.jobs

   



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Amazon Japan User Complaints and Issues

Amazon Japan Customer Service Care Phone Number 300016
Jayson LugtuNov 23, 2016

Hi there i am jayson. May ia ask why thus the shipping cost interntional is to expensive more than enough on the item ive wanted to order thanls i send a sample picture.

Reply
Customer care female
Shirley SauerOct 17, 2016

YOU HAVE A FRAUD PERSON AT AMAZON JP WHO STOLE OUR PAYMENT INFO ON AN ORDER THAT WE DID WITH YOU A FEW DAYS AGO. THEY SENT A RECEIPT TO MY SON IN OSAKA SHOWING COMPLETED and PAID FOR WITH DELIVERY DATE. DID NOT LET THE CHARGE COME TO MY BANK BUT CHARGED FRAUD TO A CO. IN SAN DIEGO. THEY NOW CHARGED THEIR ELECTRIC BILL ON MY BANK CARD INFO STOLEN FROM AMAZON JP. WANT THEM CAUGHT. MY SON CAN BE REACHED AT 070-4026-3973 Jeremy Sauer. Mine is 503-584-0367. YOU ARE TO PROTECT US FROM THEFT ORDERING FROM YOU.

Reply
Customer care female
Janice PargasOct 04, 2016

Pls mail me for the delivery of my order this is Janice Pargas my mail add, is janicepargas@i. Softbank. Jp i need that product kindly send it to me as soon as possible 2499399910-7003812.

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Amazon Japan Customer Service Care Phone Number 286303
RamilSep 16, 2016

Good afternon. When comes my item order please update and send at my email Ramil cayabyab884@yahoo.com
the north face MA Keen Back Pack Zenpple (1. Navy) ¥ 12, 305 Nom2dh01
Womens Air Max 90 Essential (Filome Faleto)¥ 4, 340
Air Max 90 Ultra Superfly 850613 -001(Black/White 27. 5) ¥10, 020
The North Face Tellus 45 Nm61509L ¥ 12, 800
on the date dilevery please no Late, Date order September eight, 2016 thank you,
again no Late Dilevery PLEASE. Ramil cayabyab884@yahoo.com.

Reply
Amazon Japan Customer Service Care Phone Number 285007
Mary Grace KahanoSep 08, 2016

Gud pm. I'm your frequent customer. And now I have some difficulties on my giftcard certificate matter. I already put a purchase orders in my cart. And register the card I bought. I forgot to choose Amazon point Amazon gift voucher. And choose the ¥ 10, 000 minutes of Amazon gift certificates Amazon shopping cards, coupons. The problem I'm encountering now is how can I pull out my order? I tried to input again the gifts card number, but it keep on telling me that is was already registered in my account. How can I use my current gift certificate shopping card balance? Worth ¥10, 000. This is the first time I encountered a problem like this. Please help me. I'm in a hurry for those items I ordered. Please reply. As soon as possible. Thank you.

Reply
Amazon Japan Customer Service Care Phone Number 263261
Li Sai WaiApr 30, 2016

I was very shocked to get a credit card bill on me for a AmazonPrime membership tokyo at JPY 3, 900. I have no idea why this charge. I tried to call the hotline from HK (001 206 266 2992 indicated on Amazon Japan website) and yet the line does not work at all I do not know what other way to contact Amazon Japan so write this complaint. I appreciate a reply from Amazon as soon as possible. A disappointing experience.

Reply
Amazon Japan Customer Service Care Phone Number 253597
Botir NuritdinovFeb 06, 2016

Dear Amazon

I bought from amazon Nike sneaker, and i paid in 18 th January 2016 year. Transport communication Sagawa brought this item 2-3 times to my house and just they just called to my phone number instead of calling from my room. Actually recently my phone is not working. And they returned this item. I waited the item more than ten days. I called them and they said that item already returned to amazon. So how I can take my item. I always be in my room from ten a. M to 17 a. M (bunkyo-ku koishikawa 3-25-9 alien cat house 201)
Please send me my item. Sorry now I am not using cell phone) My roommate's cell phone number 09083503713. Or please call as soon as to my friends cell number. Botir.

Reply
Amazon Japan Customer Service Care Phone Number 252394
Cynthia KitamuraJan 26, 2016

I have six orders in separate days. I've been order on last week of December 20015. Two items did not receive. Deadlines untill January 26 2016. Untill now i've been waiting.

Reply
Customer care female
Bisirikirwa CatherineSep 15, 2015

I have not received this order;Order 249-1199093-1123804.

Reply
Amazon Japan Customer Service Care Phone Number 235689
Wahyono IbnuAug 18, 2015

In 2015-07-28, I bought kamera bag, Softbox, flash and wireless Trigger in Amazon Japan. But Camera bag is not good. Then I am return this Camera bag on 2015-08-08 in Amazon Japan. When my money back to me?Sorry because my English not good.

Reply
Customer care female
Wasim AnjumMay 28, 2015

Dear Sir /Madam Would you mind please to tell me Posting sale add on Ebay site because I like to add on the site for used Digital camerasPS: Please tell me contact Phone numbers in Japan Your quick reply will be appreciatedBest Regards.

Reply
Customer care male
Carlos DatolMay 16, 2015

I order whey isolate last 8th may , but until now i did not get my order(may 16).

Reply
Customer care female
Loida OnoFeb 19, 2015

My order is not complete my set of loom for knitting is not delivered.

Reply
Customer care male
Richard ArrowsmithDec 08, 2014

I wish to buy a pair of Nike air max 95 blue kanagawa trainers 26. five cm, but you will not allow the shipping, why?

Reply
Customer care female
Brenda MoriOct 21, 2014

I placed an ordered for just under 30,000yen, but was informed about five things i ordered could not be sent to japan. The things that could required my card information. Usually when i order amazon already has my information and it is automatically processed. I am afraid to give out my information. Is this a scam or does amazon sometimes ask for my information that you already have. A reply would be appreciated. I sent a text about six hrs. Ago, but got no response. I have ordered numerous things from amazon over the last two yrs. The last time being a week or ten days ago without any problem.

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Customer care male
RavindranOct 13, 2014

My order 250-9059696-9019839 has been returned due to "unknown address".
If possible please send it again by 18th of October. Since i am leaving for Japan by 19th of October.
Otherwise please cancel the order.

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Customer care female
Gina TsunokawaSep 16, 2014

I ordered book and will pay through convenience store, but i cannot find my 11 digit paid or customer number. I have an account and ordered books before. I have the order number, but cannot find the 11 digit customer number. Please help me. I want the book as soon as possible.

Reply
Customer care male
Ashok Kumar GudlaJul 05, 2014

My order number:249-2263813-2051054 is for macbook pro 13 inches, but where as i got the item delivered is 13. three inches. How can i return the item.

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