I have noticed one thing that on 11-11-15 sale the sellers are not showing the correct amount. I have checked the price of the items purchased by me today. All the items are showing the original price lower than that day. That means we are not getting much benefit of that day purchase. I think that it is not a good system. If you can checkup the original prices of my purchase on that day you can understand it. This is not a good trend I think. Sorry for wasting your time by telling these things. Thanking you, With hearty regards, John K Thomas (67).
Hi my ATCO projector with order number 64850309974915, has not been working from past eight months, tried reaching through chat and email no response.
Dear Ali ExpressI had purchased ATCO projector with order number-64850309974915, its been not working from past eight months, i had tried reaching through email/chat to Ali express. Till now no solution provided. Sudhir .
Dear , My order number Is 70019673297826. I have placed this order on 18-oct- 2015 on Aliexpress.com, my order was cancelled due to security reason. Today is 18-nov-2015. I didn't get my fund back yet, you said that payment through debit card will take 15 business days, now it's been a month. I talked to seller also, they are saying payment is given by Aliexpress, what should I do now? When will I get my fund back? And also you are not providing any kind of contact number where we can communicate with you if we face any problem. Please give me my fund as soon as possible.
Hello Bruce The Color of my U. S Military Police Uniform is not the same color as advertised also the U. S ARMY logo is not on my uniform also the U. S Flag is not on the uniform. I paid $252. 66 for this uniform, so could you send me a XXL U. S Army uniform that was advertised, the same color and the U. S Army Logo on the jacket and the American flag on the jacket. Thank you. This is what was advertised U. S Army BDU CP Multicam Camouflage suit Tactical Military combat Airsoft uniform -jacket pants men medical clothing set. This is not the product i received. This uniform is also advertised as US $44. 59 so how come i was charged $262. 66? phone number 07407094045.
I have purchase a shoes on your website Aliexpress.com. The seller did a mistake. He sends me a children shoes and I order an adult shoes. Now they want me to pay for the UPS to return the children shoes. I think that I’m not supposed to pay for the UPS fee. They should provide me a UPS number because it is their mistake. Order ID: 69942612751426Supplier Cathy shen.
I have been trying to resolve a problem with two orders I placed. The first order has been cancelled due to the seller unable to provide on time(o/n70285571868295) and the second order 70267838008295 is still unresolved. The total amount of both orders for two pairs of Fitflop sandals was $74. 78US OR $108. 99 AUST, PAID ON THE 30TH OCT by MasterCard. We received a refund of $53. 42 Aust, but no balance or explanation for the second order or refund?Would appreciate some help.
I bought the sunglasses from Ali express and it was faulty after opening the dispute the seller did apologies and said he will refund my money back, but I am still waiting. He told me he return the money to the Aliexpress and I should contact customer service. Could you please let me know what's happens to my money please. Http://trade. Aliexpress.com/issue/issueDetail. Htm?issueId=60758676828771 and tracelog=rowan and rowan_id1=sellerAgreeIssueToBuyer_en_US_2015-10-31 and rowan_msg_id=87716977787981$da169e85b9cc45bfa5c103be8b11865c and ck=in_edm_otherHere is my order number.
Dear Ali express, I have online purchase to your product on September 14th 2015. Debited to payment my ICICI Bank also, but I have not yet received the courier for product. My account stamen sawing is payment is debited, so please check and send to courier to me soon. Please do the needful. Regards, Sudhakar Ct 7418769676.
Hello my name is Bhavita and I ordered from mobile Aliexpress app from three months ago, but purchase protection is running out and seller didn't replied me so I opened a dispute, but dispute is finished now and I didn't get my money in my bank account in past also dispute finished I didn't get my money so please refund my whole money soon otherwise I will be going to the polish for this. I hope you will solved this soon my mobile number is 918488851989 THANK YOU.
Sir i am Bhavesh Prajapati . My order is iPhone six cover and Sony c3 cover this order booked to Order ID: 68783903081755 View Detail Order time and date: 03:53 Aug. 21 2015 order is booked after three month my iPhone six cover and Sony c3 cover is not delivery.
Dear Executive, I had placed certain Orders to your site for which payment is already done. The Purchase protection date is closed, but still the Product is not deliver neither the refund is credited for the disputed order. Please look into the matter seriously. Details of Order Numbers as below:69295715343888691109016738886870729138886870983385388869281004203888.
I cam not access my account. I can sign in, but i can not view my orders or anything else. It always says "you have signed in to your account. You can now directly access your account", but it doesn't. Please try to resolve this problem immediately, or just cancel all my orders and refund my money. I am already very confused because i can not track orders so just do whatever you can or refund my money please.
I ordered merchandise from ali express and the item was too small, so therefore I sent it back. They never sent the merchandise back to me and are not answering any emails. I need to know what is going on. My merchandise cost almost $43 dollars and it cost me $30 to return the merchandise back to the company. They say that it is a 15 day return policy, but it took 30 days for me to receive the product, so I know that it was going to be a long time for them to receive the product for an exchange. I never received the exchanged product. MY ORDER NUMBER IS 68511106300057.
My order number 68855725273120 Luxury Glitter Diamond PU Wallet Leather Case For LG Optimus L5 E610 E612 Cover For LG Optimus L5 Flip Buckle Stand Card Holder not delivered while ordering i got mail that my order will be delivered on 11 October 2015, but not happend my money also had deducted from my master card and on 11 October 2015 i got another mail that my order is running out, but still not delivered please deliver it right now.
I got an email from Aliexpress on September 24, 2015 confirming, "Payment for Order number 69526280458404 has been accepted. ", and there was a deduction in my visa card from Aliexpress.com. One month later I get an email from Aliexpress saying "Order has been cancelled because payment was not made before 14 Oct 2015 11:40". Aliexpress took my money, but I didn't get my order and now they say that I didn't pay. I will take this to my VISA and request Visa for my money back. I let VISA deal with Aliexpress. Such a bad service, I will never use Aliexpress again. It's the first and last time. Better stick with eBay as they are reputable and deliver on promise.
I ordered three clothing articles from Aliexpress in June 2015. two articles arrived on time, but one item is yet to be delivered as of October 16, 2015. When i tried to contact the seller there was no response whatsoever. The price of the article has been cut from the bank account. When i tried to track down the article it said it was missing. Tracking no RJ562586828CNOrder no 67837951159105.
Hello, I placed an order on Ali Express via order number 68687123277354 dated 04:50 Aug. 13 2015. The information and the delivery address that I provided was of Pakistan as can be seen through the attachment. The tracking number Provided for China post was RF091698434CN. When I tracked my order to my surprise it was shipped to Russia. Even Russian post office confirmed the receipt of my package. You are requested to write statement of redirection to Russian post office and let me know the updates please. Awaiting your reply. ThanksAbdur Rehman 92 302 8440558.
Hello, I placed an order on Ali Express via order number 68687123277354 dated 04:50 Aug. 13 2015. The information and the delivery address that I provided was of Pakistan as can be seen through the attachment. The tracking number Provided for China post was RF091698434CN. When I tracked my order to my surprise it was shipped to Russia. Even Russian post office confirmed the receipt of my package. You are requested to write statement of redirection to Russian post office and let me know the updates please. Awaiting your reply. Thanks.
I bought flower on June 11-15 i bought about 65 orders of flowers with a total of 167. 20 it was charge on my master card i never receive the order i have given some complaint to no avail. I never got a track number the order number is 69933877665014 when i check the order it says confirmation time out i want the order or my money back on my master card thank you. The phone number you give i call no answer. Thank you for your help.
Dear Aliexpress:On Sep 21 I placed Order number 69454738512590, a laser pointerOn Oct nine I received the pointer, but THE LASER POINTER WAS NOT WORKINGSame day, Oct eight, I reported to DHgate as damagedOct nine, I received an e-mail “Please Confirm Delivery for Order No. 69454738512590, ” with the option of “Open dispute. ”Same day, Oct nine, I filled out the Ali-Form, and submitted, twice. Internet page didn’t confirm submission; so, I copied and e-mailed to AliexpressOct ten, I requested a RMA of the laser pointer; no answerOct 11, I requested again a RMA of the laser pointer; no answerOct 13, today, I am submitting the claim to ALICUSTOMERCARENUMBERS. COMPlease send me a RMA and credit my account. Thank you. Jairo Mejia gerrieMejia@comcast. Net(831) 373-4543.
My order number is :- 68860713859874and tracking number is :- RI598968506CNSir, I still not receive my package. 2. 5" HDD IDE PATA 80GB 5400rpm Internal Hard Disk Drive HDD for old laptop notebook Free Shipping. So please send my package or refund my money. Thanks and Regards, Jitendra Panchal .
Good afternoon, my card was used to shop on Aliexpress by someone I do not know I only keep getting notifications of money withdrawn for purchases made by the unknown person. My phone number is 380931821851. My name is Itemobong John Etudor . Please help look into this urgently thanks. Because the money in my account is for something very urgent.
sir i have order nokia c5 mobile from your website and i received the product from the seller and the received product was not working. i have contact the seller and she said me to return the product. she gave me chinna adress. i am india from a village of tamilnadu. i enquired about the charges in courier and it was exceeding the buying price. i was very much disappointed. there were no support on aliexpress. i am totally beleived in you. but you made me worried. you said that within a period you will release the amount to seller. please help me and the mistake was yours. help me. my order no is 69845780753093 my name is vadivel.my mobile no is 9994988880.
SIR I HAVE ORDER NOKIA C5 MOBILE FROM YOUR WEBSITE AND I RECEIVED THE PRODUCT FROM THE SELLER AND THE RECEIVED PRODUCT WAS NOT WORKING. I HAVE CONTACT THE SELLER AND SHE SAID ME TO RETURN THE PRODUCT. SHE GAVE ME CHINNA ADRESS. I AM INDIA FROM A VILLAGE OF TAMILNADU. I ENQUIRED ABOUT THE CHARGES IN COURIER AND IT WAS EXCEEDING THE BUYING PRICE. I WAS VERY MUCH DISAPPOINTED. THERE WERE NO SUPPORT ON Aliexpress. I AM TOTALLY BELEIVED IN YOU. BUT YOU MADE ME WORRIED. YOU SAID THAT WITHIN A PERIOD YOU WILL RELEASE THE AMOUNT TO SELLER. PLEASE HELP ME AND THE MISTAKE WAS YOURS. HELP ME. MY ORDER NO IS 69845780753093 MY NAME IS Vadivel .
RF062548358CN (68577527384565) and SYL24781549MY (69136982864565) these are my tracking no's and order number's. I Shehbaz Choudhari have not yet received my parcels not even single and i am not able to track my orders status too. Its an humble request to please contact me for this and update me about my orders delivery. Contact: 8652208298 or 8424048098shipping address: shop number 26, building number nine, shanti garden sector-4, near registration office, shanti garden, mira road(east), thane-401107.
Hello excuse me sir. Madam please check the my order details. Order number 68507239614229 DHL HANDHELD stick rod Bi-color led light booking already 2month finished please follow me. Item is not a delivery please check the item or my money please understand me my problem please pls.
Dear Sir/MadamI have ordered a bag from Aliexpress.com. My order is not shipped till today. I am trying to contact to seller from last 4-5 days however nobody respond me. I request you to please send my order as soon as possible so that I will buy more products. Below is my order details :-Order ID - 69695289223901Order date - 03/10/2015.