Aliexpress Customer Service Phone Number


AliExpress is an online shopping platform which is owned by Alibaba Group. It provides products at wholesale prices to the buyers through the, a transaction-based wholesale platform. The website was introduced in 2010 to assists small sellers across the world. AliExpress has registered users across 220 countries including both the sellers and buyers. AliExpress provides 5,900 kinds of products of 44 markets such as Apparel & Accessories, Computers & Networking, Automobiles & Motorcycles, Electronic Components, Beauty & Health, Consumer Electronics, Baby Products, Electrical Equipment, Furniture, Home Improvement, Jewelry, Home Appliances, Lights & Lighting, Home & Garden, Luggage & Bags, Phones & Telecommunications. The Company offers many facilities like express delivery, order tracking, etc. The commitment of AliExpress is same whether it serves order of one item or more items.

Services And Specifications Of Aliexpress

  • Women Clothes: The Aliexpress provide different brand of women clothes that comprises of Dresses, Coats and Jackets, Tops and Tees, Swimwear and Bottoms. The Collection of Dresses carries designed wears meant for various moments be it any ordinary event or exceptional one, AliExpress Collection of
    Dresses are for you. Shopping House also deliver outfits for Brides under various brand names the outfits are crafted to make wedding a memorable Event of life. Aliexpress understands the needs of modern life, as it offer recreational outfits Like Swimwear, so You don't have to wonder for purchasing different clothes.
  • Men Clothing: As Aliexpress promises, clothes for all so it provide a classical lot of men's wear. The shopping platform deliver Shirts and Trousers for daily use. Blazers and Hoodies are special items for men offered by Aliexpress. Stop Feeling irritated by the uncomfortable underwear's as Aliexpress brings vast range of quality underwear's.
  • Mobiles and Accessories: Aliexpress as mentioned is a multi-branded platform, it produces all the needed items of life and Mobile phones are one of them. The Shopping market brings all models of smart phones carrying modern day feature that consists of Dual Sims, Pixel cameras, Core processors. Apart from this the House offers accessories of all the brands that
    include Pouches, Leather covers, aluminum Covers and water resistant covers. Aliexpress also deals with number of walkies-talkies and mobile chargers. Communication is essential part of life and to remain in touch with the world we need communication equipments. Aliexpress are here with lot of equipments that aids smooth communication, the tools comprises of Antenna sets, Fiber Cables, Optic Equipments and Fixed Wireless Terminals.
  • Jewelery and Watches: The Market offers great deal of fashionable Jewelery for women's of all age groups consists of designed Rings and Earrings, Bracelets & Bangles for Fashion loving females. Pendant Necklaces and Jewelry Sets are also available with Hot Drop Earrings and Best-selling Brooches. In addition to this specific rings meant for wedding and engagement are also available with Aliexpress. Shopping house deliver Elegant Men and Women watches under different brands and prices that suits everyone's budget.

How To Order Any Product From Aliexpress?

Aliexpress is a online Shopping market and deliver products to the doorsteps. If you Decide to shop from Aliexpress you, have to fallow the procedure given Below:
  1. First of all go through the official web site of the online market i.e ( and Search the desired product.
  2. After searching, the photos and names of product will appear in front of You, click on the photo or name to furnish the details.
  3. Enter the details about the quality of product and also provide name of shipping company used for delivery. The Market uses many renowned shipping platforms all across the globe and customers are free to choose their desired one.
  4. Click on the option of "buy your Order" and furnish all the vital testimonies that consists of selecting the address of delivery and verifying it. However editing in address is possible before booking the order, after finishing these details order the product by clicking on "place order" option.
  5. Click the "Pay my order" option in order to choose the payment options. Enter the needed detail of Credit card whereas, your card details will be held confidential and you will receive a confirmation receipt as well.
  6. After furnishing the payment approval mail will be dispatched. Aliexpress usually take 72 hours to deliver the order but, in some cases it may took bit more time. Costumers are permitted to check the status of their order and can also contact the suppliers.
  7. After delivering the order you must communicate about the shopping experience with Aliexpress. The Market appreciates feed back so, do provide under "feed back" option.

Social Media Port-Folio Of Aliexpress

Twitter Link Of Aliexpress

Facebook Link Of Aliexpress

Aliexpress Address

The address of Aliexpress is 3945 Freedom Circle, Suite 600 Santa Clara, California 95054, United States.

Aliexpress Email Address

The email address of Aliexpress is

The postal and official address, email address and phone number (helpline) of Aliexpress Service Center and Aliexpress customer service number is given below. The helpline of Aliexpress customer service number may or may not be toll free.

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Aliexpress Phone Number Customer Service

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Aliexpress Customer Service Number Delineated Here With Complaints and Reviews

Aliexpress Customer Service Care Phone Number 236564
Mr. Ravi Aggarwal SaysAug 26, 2015

Dear Sir / Madam, we have order one hand bang vied order number 68738051523175 which is still not delivered to us. Request you to please inform when can we get the delivery of this material. Also please send the contact number of India on which we can contact you. RegardsRavi Aggarwal .

Aliexpress Customer Service Care Phone Number 234019
Mr. Kuu Luugu SaysAug 02, 2015

Seller never answers my emails. Tracking number shows that order is delivered, but I never got the goods. After research I find that the the order was shipped to a random address around the corner. Turns out that it was just a USB cord that was sent and not the actual goods. This order was frozen before, because of suspicious seller activity, butI havenĀ“t received my refund yet. Seller has closed the store and the tracking number he sent was a hoax. The order was delivered to a random nearby address, that belonged to a stranger. And that order only contained a USB cable. It has now been over 15 days and still no refund Please helpThank you.

Aliexpress Phone Number Customer Care Service
Aliexpress Customer Service Care Phone Number 232086
Mr. Varu Kapoor SaysJul 10, 2015

My order 67765727909042
I have buy acer laptop charger, it is not working since i receive. I had contact the customer care many time, , but there is no customer care number and email contactable., still my problem not resolved, and i am waiting for positive reply. Thank you. Regards
varun kapoor.

Aliexpress Customer Service Care Phone Number 230598
Mr. Tony SaysJun 18, 2015

Hi, one of your sellers using our company picture and logo to sell product. It's violation of copyright law. Our work s copyrighted and registered with Copyright Office. This is link to your seller:http://www. HtmlThis is to one of our websites where item is collated: Product_details and flypage=flypage. Tpl and product_id=665 and category_id=59We are asking to remove item from this seller, before we will do legal actions against your company. Thank you for understanding that stilling is violationTony owner of BackdropsDesign.

Aliexpress Customer Service Care Phone Number 229074
Mr. Saan Majumder SaysMay 28, 2015

Dear Team, I Saan Majumder from India ordered a product from your site, which ordered number is -66655474036515, it is ordered on 8th April 2015, but have not received the product yet, i did a dispute on the site, but my mistake i click the AGREE proposal as i thought they will send the product, but not they do not respond, please look into the matter. ORDER NUMBER- 66655474036515DATE OF PURCHASE-08-04-2015SINGAPORE POST TRACKING NUMBER-30364118396 (, but there was no tracking information)ADDRESS OF DELIVERY- Asha Das, Traingular colony, Quater number-182 (b), guwahati, assam, India, pin code-781012 , phone number -9706389364 /8721047359PAID AMOUNT- 6. 67 DOLLAR.

Customer care female
Ms. duke SaysMay 07, 2015

With regards to orderID:64933604432981 Carey promise to resend me the product I had paid... But haven't hear from him since DEC'14. Multiple messages was send, but no response!!! Please let me know what's going on... Much appreciated.

Aliexpress Customer Service Care Phone Number 225727
Mr. Maniteja SaysApr 15, 2015

I am Maniteja from Bangalore I am not able to do payment through debit card why I am not able to access please give me the solution to pay amount.

Aliexpress Customer Service Care Phone Number 222961
Ms. Jasmine Jacoway SaysMar 24, 2015

I received a product that I bought from Aliexpress and its not what I thought it was so I want a full refund on all four items I paid for because this website is trash I will never shop from here again I want a fullL refund on everything please.

Customer care female
Ms. Rhonda thompson SaysMar 03, 2015

I am Trying to get a customer service number for silex press to check on my order.

Customer care female
Ms. vslerie lee SaysMar 01, 2015

This is the united states why would you send us a charger with round prongs that doesn't work here now get it rite stop playing send the correct one to my child i will send this back at your expense just send the bag.

Customer care female
Ms. Justin SaysFeb 19, 2015

There has been a fraudulent order placed with my credit card. My bank has already been notified. Please contact me immediately, the order was placed within hours.

Customer care female
Ms. Guerda Guerrier SaysFeb 15, 2015

2 weeks ago I ordered 2 Louis Vuitton purses I don't receive them yet i want to know when you will send them to me.

Customer care female
Ms. Vijay shinde SaysFeb 03, 2015

I ordered a watch from Aliexpress. My account debited on 31st of January 2015 but still order is not confirm it says pay now What should I do ? Please help Thanks in advance My order id is 65639382678820

Customer care female
Ms. Ruella SaysFeb 01, 2015

I had placed an order for watches. My payment was shown unsuccessfully so I tried again and my money got deducted twice. Please return my money back. I even cancelled my order, but it is not showing me any payment information. Please look into the matter and return my cash back.

Customer care female
Ms. yaritza maldonado SaysJan 27, 2015

Good morning, I bought a lot orden to from Aliexpress and o don't received nothing i lost $140.00 with this company I need my money back now because it my money.

Customer care female
Ms. meska SaysJan 22, 2015

Extreme bad quality and very poor service i message two times to send back the Order number 64886764870840 red Canada goose and to get my money back but no one respond back .

Customer care female
Ms. Michael SaysJan 20, 2015

My credit card was used on Friday Jan. 16,2015. To whom it may concern O hope I can get this fixed this money my wife and I live on for two weeks at a time.

Customer care male
Mr. Shanda Boyce SaysJan 16, 2015

It's about my jerseys I have got one of them and need to know were the other 2 are

Customer care male
Mr. cora SaysJan 12, 2015

My name is cora Laster i have not received most of the merchandise I purchased.It has been about two months. Two men's jackets that were no longer in stock the price has been refunded to my card,but if thats the case now the card i used to purchase all of the merchandise is lost.Im very upset with the service that im getting from Alliexpess!! The product i haven't received is a green pencil skirt,women's winter coat,and 2 eyelashes. I need someone to contact me im beginning to get furious

Customer care male
Mr. Harriet SaysJan 05, 2015

What the heck is going on. I have ordered several times and you won't accept my card. It is a vslid card. I am very angry right now so please get back to me soon. Call me tomorrow.H4

Customer care male
Mr. kieema davis SaysJan 05, 2015

I would like 2 knw when is my money goung 2 b back on my account. I have my order number and everything

Customer care male
Mr. Oluchi Ajoku SaysJan 05, 2015

Hi, I am writing to report an Aliexpress vendor who has refused to refund my money after I have returned her product to her in perfect condition.she continously claims she has not received it which is a lie because I had sent the product back to her about 2 months ago.I have contacted her almost everytime and she keeps asking me for the tracking number which I always provide to her time and time again. I believe it's an automated message that is sent to me each time I complain. I feel so cheated and disappointed at Aliexpress and the negligence on their part in making sure that the sellers are doing the right thing.

Customer care male
Mr. StevenWeed SaysJan 05, 2015

Please advise status of order no. 65069825134064. Pmt was made 2014.12.13. Please advise soonest. Thank you. Steven Weed 772-485-5657

Customer care male
Mr. denise pollard SaysJan 05, 2015

I need to no why my money was taking out my account n it said cancel I need to speak to someone

Customer care male
Mr. rolan denzil SaysJan 05, 2015

Hi, Order no: 65054244553056 Why this order is cancelled inspite of payment made on the day i purchased the goods. I got a mail from Aliexpress that my order is cancelled because my payment was not made. I have all the records that amount was deducted from my credit card on the day I purchased. Please get back to me ASAP on the above details. Regards, Rolan Denzil

Customer care male
Mr. Rico Wade SaysDec 30, 2014

This site is full of BS! I order a body massager magic wand for my wife and the way they go about doing business is not good at all! I only received two email but none of them was about my order. They only wanted to verify my account. So I finally went to another site and order the same deal which costed more but was efficient an rite in time for Xmas! Good prices but to much hassle!!!

Customer care female
Ms. Melanie SaysDec 28, 2014

I would like to speak to someone about my order that I already paid for yet it says awaiting payment. I would like call back 1-570-768-6861.

Customer care female
Ms. Ashley SaysDec 27, 2014

I have been trying to reach you guys. My products were delivered to the wrong address, even though I provided you with the correct location. I need a response so we can set up a new shipment or a full refund. Thanks.

Customer care female
Ms. Sanaa SaysDec 27, 2014

It keeps saying that my order has been closed while the seller got already the authorization from my bank I am really concerned even about the purchases i did please let me know what's the problem. PS : one of the sellers already got the money and he says it's closed .

Customer care male
Mr. Emmanuel SaysDec 26, 2014

L bought some item Order Number:65072083008850 and the money has been deducted from my account, but the seller is reminding me awaiting payment. What sort of business transaction is that please do kindly refunded me my money as the awaiting time is over. Thanks for your comprehension. I have place another order. My email is