Ms. Kimana Kibriani On Phone To Aliexpress Service
There are some fraudulent activities going on in my profile. 1. I just saw that one of the items of my Goods Awaiting list )a mouse pad) has been accepted as received w/o my consent. 2. Another product )gown) which I raised dispute, is showing as me accepting the dispute by returning the product. But i never accepted any such agreement to return the product. You can find the orders in the dispute items. I have been a very dedicated customer for a year and buying a lot of ali express products. I have always spoken high of Ali Express to peoples. I hope you will help me in this regard.
Mr. Micheal Amos On Phone To Aliexpress Service
I purchased a Smart watch from Liberty of Shenzhen electronic technology Co. Ltd and less than a month of receiving it it stopped working, cant charge it cant turn it on nothing. After contacting the seller his response was. I have used the watch too much so I should go buy a new battery. This is totally unacceptable especially as I told him I will return the watch and he can refund me the money, but all I got was no response. Surely products have some kind of warranty. Please resolve this ASAP.
Mr. Piper Cole On Phone To Aliexpress Service
I placed an order weeks ago you have taken the money from my credit card and everything seem to be fine recently I got three emails one says waiting for Verification of funds, one says shipped, one says canceled this is for my 10-year-old daughter who is devastated waiting for her phone case The order is 74650962725745 the email address is firstname.lastname@example.org could you please tell me what the problem is and will the phone case be delivered? As I say you have charged my credit card already on the 20th of April.
Mr. Michael Martin On Phone To Aliexpress Service
Order date 12-13-15. Order 71573900613564. I ordered a hover board and have filed a dispute and I still have not heard anything. Now we have been very patient and it has been six months and if I do not get my money I am sueing. Contact me as soon as possible 740-704-8105. Now please give me my money as this was my daughters Christmas present.
Ms. Nathaly Boulos On Phone To Aliexpress Service
Dear ALI EXPRESS team,
Yesterday I have placed and paid six orders from which the second one of $82. 37 as per your timing 4:22 May 15, of ten items order was not set as paid and still pending for payment. Order ID: 75291482024547
Kindly check the attachment that the money has transferred to your side although the order still reveals unpaid, and confirm back to my e-mail address that you haven't cashed this amount in order for me to refund my money back from. I have placed other orders and all were successful and trust worthy good items. So kindly do not retrieve my trust in your customer service and good products that you always post. Sincere Thanks,
Nathaly Boulos .
Mr. Mike Okojie On Phone To Aliexpress Service
My name is Mike Okojie and I live at Barrie Canada. I am a regular visitor to Ali Express website to purchase items like suites, dresses and shoes and I have never been so disappointed as I am at this time. Meanwhile, I have made some orders which instantly paid for since more than two months now, but yet to receive them and no information about themThe following are the item numbers for your consideration as I look forward to your assistance in this matter.
Ms. Charlene Scott On Phone To Aliexpress Service
I am writing abot a prchase order 73995538580958 and 73995538620958 was order made it was cancelled by store after I cancelled a shirt which had a totally different order nmber which yo will see when yo look at the transaction made from store 114881 Heng Shang Apparel I believe 3/24/2016. I believe since they cancelled all transactions I shold have received my refnd by now.
I tried to purchased an item, but the process failed. Unfortunately, 15$ was took from my Visa card by Aliexpress without purchasing this item because the process failed. So Aliexpress took 15$ from my visa for nothing, therefor I need a refund. Please help me get a refund because I didn't purchase and item with amount of money took from my visa.
Ms. Gita Srinivasan On Phone To Aliexpress Service
I purchased one mobile display module LCD for $41. 12 from Jack Telecom (HK) Co via tracking number RT298691780HK The product reached me after the chinese new year 29th Feb. After the receipt it did not work. I sent it back and the seller has received it also. It is almost a month now i have not received my refund. I am exchanging messages with the sales person. I paid $ ten to send the product back. I am waiting for my refund. Please help.
Ms. Rita Shur On Phone To Aliexpress Service
Order ID: 72788125311921 View DetailOrder time and date: 13:42 Feb. 07 2016Store name: Luxury shoes storeView Store | Contact Seller (0 unread) I received DAMAGED, TERRIBLE shoes. Seller ignores my messages HELP Help Thank you.
Mr. Samerjeet Singh On Phone To Aliexpress Service
Hlo sir my self HARDEV singh from Delhi India and I have cancel my order about watch and thier order ID nomber is 74325584806567But I have No receive any refund till now so please help me and give me refund its my humbel rqst.
Ms. Kanika Verma On Phone To Aliexpress Service
Please help me my order 60 days complete and my order number deliver to me i am stay in India my website already add my address, but your not deliver to my order to my address, this is my order number:71900311559780, Tracking Number RF144422756CN, Wang Dan's store, you sent this product Poland and i am not stay in Poland so please contact me and deliver to packet right address in case your problem so please refund my money, my email ID email@example.com, i am not sent my photo i send product pick.
Ms. Kanika Verma On Phone To Aliexpress Service
Please help me my order 60 days complete and my order number deliver to me i am stay in India my website already add my address, but your not deliver to my order to my address, this is my order number:71900311559780, Tracking Number RF144422756CN, Wang Dan's store, you sent this product Poland and i am not stay in Poland so please contact me and deliver to packet right address in case your problem so please refund my money, my email ID firstname.lastname@example.org.
Mr. Vishal Maurya On Phone To Aliexpress Service
The transaction for Order number 72224356716546, Product: Circuit Board Motherboard Replacement for Smart Hover board two Wheel Balance Electric Skateboard Self Standing Balancing Scooter was completed on 02 Mar 2016 17:56. The seller has left feedback for this transaction on 02 Mar 2016 23:08. I did not collect my order. How can i get it. Please tell me how can i find it.
I have a question about the Aliexpress app. When I try to use the app to purchase items, it seems that I cannot purchase one item at a time from my shopping cart. It only gives me a total at the bottom, to purchase everything in the cart. I have a lot of items that I do not wish to purchase at this time. How can I purchase only certain items in the app? What would be really useful for both the app and webpage would be to have check boxes that allow buyers to purchase selected items at the same time. Thank you.
Mr. Shaz On Phone To Aliexpress Service
I paid for my items by pre paid visa. Money was taken out. And i was sent a message that kept saying awaiting payment. I clicked on it enterted the three digit security code and it still didn't work. I checked the balance on my card and the money was taken out and all my orders were cancelled. Now i am out money and the orders all got cancelled. What do i do?.
Ms. Aquilla Qualls On Phone To Aliexpress Service
We placed a order it says it was shipped, but the seller sent a message saying they do not have the item in inventory and for some reason it wont let us cancel the order here is the order number 73449352429786.
Ms. Mary Mcfarland On Phone To Aliexpress Service
Hey my name is Mary Mcfarland and I have order this e-cigs from a seller and I have not received it. I've emailed the sellar to let her know that I still have not received my product even though it's said it has been delivered to me. I have told the sellar that I still as if today three -10-2016 have not got it yet. So I either want my item or I want my full refund now please help me with this problem. Thank You Mary McFarland.
Mr. Sathish Kumar On Phone To Aliexpress Service
IAM Sathish Kumar FROM TAMIL NADU COIMBATORE. LAST MONTH ON FEB 6TH I PUT AN ODER OF MY MERCEDES BENZ CAR KEY. YOU HAVE RECIVED YOUR PAYMENT FROM MY ACCOUNT IN HDFC BANK. THE RECIVED PAYMENT HAD TRANSFERD TO LONDON. BUT STILL NOW I DIN GET MY ODER NUMBER, AND NO SHIPPING MAIL. PLS KINDLY TAKE RESPONS FOR MY MESSAGE AND MY ODER. FIRST I NEED TO KNOW THE STATUS OF MY ODER AND PUT ME A MAIL
FOR MORE DETAIL :SATHISH 9047511700.
Ms. Miesha Bridges On Phone To Aliexpress Service
Hey this is Shamika here I ordered some shoes two days after my cousin who received her order and I still have yet to receive mine someone please contact me at (803)322-5250 please so I can see what's going on with my order or to get a refund please and thank you.
Mr. Ali Mugushu On Phone To Aliexpress Service
Hi this Ali Mugushu I'm writing this according to my product that I ordered two days ago it looks like i ordered twice and it was supposed to be only one i buy the apple watch and it went by mistake I found that I ordered two times please email me at my email address to give you more details about to showed you the order number or call at my phone number (+1)315-403-4204 or email me at Alimugushu30@gmail.com thanks and have a great day.
Mr. Willie Hunter On Phone To Aliexpress Service
72392143787822. I ordered a pair if Robin jeans the seller took the money off my card and then told me they didn't have my size. The seller hasn't refunded my money back and the order protection is up tomorrow. They won't even reply to my messages.
Subject - Complaint against parcel received. My order number (72181814058168)Tracking Number (RI834456860CN) dated 11jan. 2016 was for two Set Original UNIC UC40 LED Projector Mini Projector Full HD 1080P TV Home Theater Projector Portable Multi-media Beamer USB HDMI 5859 for which I have already paid through my credit card. I received the parcel on 4feb. 2016 The quantity mentioned on outer pack was two, but it contained only one UNIC UC40 LED Projector Mini Projector set and not 2. Kindly send me other as earliest as possible. Shall be obliged if you do the needful. Regards,
Neeraj Sharma (9413041290).
Mr. Amol Maid On Phone To Aliexpress Service
I ordered one item form china to India via Ali Express, and they sent it via India Post. But I do not have tracking ID of postal delivery/register, so couldn't track it where it is now in India. It has been over a month since I ordered, do not know how should I proceed . :(.
Mr. Jigneshp On Phone To Aliexpress Service
I ordered my bike lock before 15 days ago. My order number is 72466750453206. There is no status and tracking option in my account. I tried to call on customer service, but I didn't get answer or reply. I want to know when I expect to get courier.
Mr. Jigneshp On Phone To Aliexpress Service
I ordered my bike lock before 15 days ago. My order number is 72466750453206 and there is no status and tracking option in my account. I tried to call on customer service, but I didn't get answer or reply. I want to know when I expect to get courier.
Hi, As i have ordered N0_nose Men Women Healthy Bike Saddle Cycling on Jan 12 2016. Money Transacation ID : aud 066338 Reference number is16013001600130000209Money has gone from my account SBI Send me the Details of the Product When I am going to get my product is it started or not. Till now i didn't get any email from you. I given the Mail ID siva. Yerragopula@gmail.com. Transaction of USD38. 94 made on SBI Credit Card XX0327 at WWW. Aliexpress. COM on 12 Jan 16.
Ms. Charlotte Obryant On Phone To Aliexpress Service
My name is Charlotte Obryant and I ordered some led shoe and they mail them to the wrong address they did not mail they to my address that i put down and i want my shoe or my money back or my law will be contact yall and somebody is going to jail and i dnt live in Columbia Ga 31907 and that's not what i put for my order to come too i live in mound bayou ms 38762 and adress is 825 William Augusta st mound bayou ms 38762 that what i put on order to mail my shoe too and i order my form Hongyuli and my tracking is LS5050492429CN.
Ms. Charlotte Obryant On Phone To Aliexpress Service
My name is Charlotte Obryant and I ordered some led shoe and they mail them to the wrong address they did not mail they to my address that i put down and i want my shoe or my money back or my law will be contact yall and somebody is going to jail and i dnt live in Columbia Ga and that's not what i put for my order to come too i live in mound bayou ms 38762 and adress is 825 William Augusta st mound bayou ms 38762 that what i put on order to mail my shoe too and i order my form Hongyuli.
Ms. Shanice On Phone To Aliexpress Service
I am having an issue with a seller. Opening an dispute with this seller is not solving the issue. I would like to know how you could help me cause I feel that the seller is arguing with me over something they did wrong. The seller name is Star style Hair Products.
Mr. Fabrice On Phone To Aliexpress Service
My name is Fabrice PAIDA, I'm from Central African Republic. On sunday January 31, I have ordered on your site eight Thoshiba TMD 5872 - two 9F1C in order to send to Central African Republic. I'm surprised to receiv your mail noticed that my order was canceled: Your Order No. 72640324151503 has been closed. Could you tell me more about it?
443 814 6589.
Mr. Gohil Gunubha On Phone To Aliexpress Service
ITEM DOES NOT RECIEV TO ME AND SELLER DOES NOT REFUND TO ME YET I GIVE YOU TO A PROOF CP239247646CN
Booked at Booked on Destination Tariff Article Type Delivered at Delivered on Paid on
Not Available Not Available Not Available
Detailed Track Events for : CP239247646CN ()
Date Time Office Event
17/10/2015 14:35:00 Beijing Exchange Office (CHINA) Article Received
14/10/2015 13:55:35 Mumbai (Ex Bombay) Exchange Office (INDIA) Article Bagged
14/10/2015 10:36:51 Mumbai (Ex Bombay) Exchange Office (INDIA) Article Received.
Ms. Alicia Raymond On Phone To Aliexpress Service
I ordered a product on September 22, 2015 and i have not received it yet. The seller told me i would get it and it's been months now. The seller is no longer responding to my messages and i need my refund. Order ID is: 69461358563213
Store: Pro Miss's Beauty
Amount to be refunded: $3. 05
I would appreciate, thanks.
Mr. Deng Daw On Phone To Aliexpress Service
Hi my name Deng Daw from finland
email@example.com/mobil phone 00358489320924
my order No :72044853741879
I have received a Satellite TV (leadcool QHDT CODE :170011641890591)on Saturday 25/1/2016, but the problem in the Code. Please send me a new Cote to open a satellite
something error in this code qhd code TV 170011641890591 please send me a new code Thank you.
Mr. Manish Jain On Phone To Aliexpress Service
ORDER ID :71130005961800
ORDER TIME : 2015-11-21
SELLER : B and W WATCH SHOP. TRACKING NUMBER :RI752076834CN
CARRIER : CHINA POST REGISTERED AIR MAIL. HAVE NOT RECEIVED TILL DATE : 23/01/2016. SELLER TOO NOT RESPONDING ON THIS ISSUE. KINDLY REFUND THE PAYMENT.
Ms. Linda Engfer On Phone To Aliexpress Service
My name is Linda Engfer . I ordered eight black fedoras and a set of colored sequin fedoras. The black ones arrived, but I have not received the colored ones. The order number is 71224331191939. I have written a complaint to you previously with no results. I need those hats--have paid for them--so would like to receive them. Thank you.
I have recently bought a pair of shoes from Aliexpress. Here is the ad for the shoes. See picture
I opened what they call a dispute because the seller sent me plastic-fabric shoes and the seller replied admitting that these shoes are not leather. See picture
I had to escalate the dispute to the Aliexpress customer services team and I also included some pictures of the shoes. Aliexpress finished the complaint by saying “ from your picture we can not ensure whether the material is leather or synthetic” “You need to provide clear pictures of the material label”. See picture
Well, the shoes have no label and the seller admits that the shoes are not leather. Is this not enough prove for Aliexpress?.
Ms. Tiffany Nuss On Phone To Aliexpress Service
Hello. I received my shoes and they were not as described. Disgraceful to sell these shoes as a pair of Nike. I tryed to respond to my dispute. But website wont let me post my comments. My phone number is 8166569694.
Order number-72174576129803. To the customer service representative of Aliexpress
vendor - dreamer store 01 agent-Jackie Kuang has continually refused to accept the reason stated on the cancellation page and has tried to make me fill the form out to her specification although she has already agreed to cancel the order and I will not be receiving the item. I have exchanged 42 emails with this vendor and has consumed several hours of my time. I have contacted my credit card company and reported the actions of the vendor on behalf of Aliexpress. My intention is to cancel the transaction through my credit card company to insure I will not be scammed by your vendor. I would like to relay my dissatisfaction with the customer service I have received by this vendor and hope that Aliexpress can for fill there promise of a reasonable expectation of professionalism and customer service.
Mr. Robert Wright On Phone To Aliexpress Service
I never received my order placed on 12/23/15. It is now January 11th My phone number is 863 521 7590. My order was for $78. 00 on my credit card for a male masturbator which I do not have a picture of. Why would I even need a picture? Where is my order?.
Ms. Nidhi Kapoor On Phone To Aliexpress Service
I ordered a pullover, but never got it. Seller said it was due to customs that the parcel was returned back to seller. I raised a dispute which he accepted and promosed me full refund, but he hasn't refunded back the money and it's already been three months. Kindly help.
I ordered a wig made it cost me 300 the whole order was wrong, wrong color, wrong size way too big, tight curls not loose wave center part not a free part as advertised. The seller did not get back to me says she was at sister wedding, it said free shipping and i had to pay for that too still waiting for a response sent it back still no refund and she put the order as closed i have the post form sent it back and still no response. 300 dollars is a lot of money to be ripped off of. It was my first time ordering from this site I just want my money back I do not rob or steal from people, is that is now happening to me? And why is it not allowing me to post the pics on here so you can see the mess up? think Aliexpress is a FRAUD.
Ms. Noreen On Phone To Aliexpress Service
I ordered a mobile phone from your website which ow has been over two months still haven't received anything also last month I canceled the order and it's been more then two months the money has not been refunded intoy account could you please do something about this because I am stressed out I need my money transferred into my account that you.