I was told that I wouldn't get money taken directly from my account if I got a trial subscription over a year ago. I was told that a paper would be brought to me that day if one was stolen, because of where I live. I wanted it place IN my screen door, but it was not. I have accepted all these things for too long my paper is being stolen by an early riser and I am paying for it. I want a refund I want to cancel. I liked my paper. I feel violated by such a stupid theft. I'm on a fixed income. I do not drive. I liked the Sunday paper most because of store advertisement.
Response to every number was terrible. I just want to update my credit card info for automatic renewal. I called at 4:40 on Friday March 20. 330-996-3600 message said ABJ was closed. 330-996-3530 said they close at 6:00 M-F dial 0 to leave a message, but then said I could not leave a message. 330-996-3410 said ABJ closed at 5:00 M-F, but I could not leave a message. This is messed up Just look at your chart. I'm surprised you make it so clear the 0 problems are solved after callingDeborah Broderick 30 Morning Song LaneHudson, OH 44236330-650-0308.
I did not receive my paper today. Called when I got home from work to have it delivered to fin customer service closed. Really. Guess I go buy a paper. Terrible service.
we did not get the Beacon nor the Gazette today.
Your phone system will not accept my complaint. I did not receive Sunday's(3-1) paper. Please credit my account. 3474 Edgewood Dr Stow, Ohio 44224. (330) 688-3979.
We did not receive a paper today and the response was to call back tomorrow.
Did not receive the delivery of my Ny times, why received the WSJ instead.
I was promised three continuous weeks of credit on my Akron Beacon Journal and spoke with several people about the problems in getting the weekend papers. But, you have still charged me the full rate of $8. 75 with NO credit. Please, correct this problem. Thank you.
I understand there was a problem this morning (Sunday) with the paper. Your message said it would be delivered by 9:30 am, but it 12:41 pm and we still do not have a paper. I'm not the only on on this street that didn't receive a paper. This is not the first time we had to call about the paper in the last couple of months. I'm hoping this matter gets resolved soon or I might consider stopping it all together. I have be receiving the paper for the last 26 years and hate to do that. Thank you for your time.
For the second time this year we did not receive our daily paper. On 2/13I left an automated message and was told we would get it on 2/14. Didn't happenWe have been a continuous customer for over 50 years. I was not happy that the missing paper was not here this morning. What is happening to the service level? I assume our account will be credited. Roger McEndree 15391 Gates St Doylestown OH 44230 330-658-6610.
Once again we did not receive our sunday (6-2-14) newspaper. If we did not want to receive the thing we would not pay in advance. Not such a good showing for a newspaper losing customers right and left do not you think?
520 wild cherry lane
Doylestown ohio 44230.