With reference to my booking ID 69263747 as detailed below: Hotel: Bahagia Hotel LangkawiRoom Type: Family Room - two Double Beds Only (Annexe Building)City/Country: Langkawi/MalaysiaArrival: November two, 2015Departure: November five, 2015 1. I Already try to cancellation from Internet, but unsuccessful. 2. I also call Customer Care no please answer my phone. 3. So now what can i do?4. Can Process As Soon As Possible?.
Ive make a booking at Crystal Crown Petsling Jaya for two nights on 5-7 June 2015 today at 7. 30pm. My bank CIMB has message me that Agoda has deducted RM722. 30 fr my debit card for the booking. Unfortunately I have not received booking confirmation via email email@example.com fr Agoda. Please check and email soon my booking confirmation.
Dear I made hotel booking and made a payment on 16 April 2015 and already received my voucher and receipt from AGODA. Yesterday i called the hotel to reconfirm my booking, but they told me they did not receive any email for booking confirmation from AGODA. So here some detail regarding my booking and immediate action much appreciated. Hotel : 1st inn hotel shah alam@icityCheck in : 16 May 2015Check out : 17 May 2015Payment : 16 April 2015Booking ID is 64990762I would like to check for me as soon as possible and send my booking confirmation email to above hotel. Hereby i attached some images for my hotel voucher and payment receipt. Please assist me email and reply ASAPEmail : firstname.lastname@example.orgContact no 01116166491.
My name is Nordin Bin Mat . I've made reservation to stay at Promenade Apartment, Kota Kinabalu Sabah from 8th to 10th Mei 2015. Until today I haven't any email from AGODA regarding my reservation. I tried to get in touch with AGODA, but I couldn't make it. Every time I tried to reset my password, the told me they sent the link to my email, but I haven't that email. I'm afraid that the payment will be charged to my credit card on 3rd Mei 2015. I hope you can settle my problem and send me the voucher. Thank you. Nordin Bin Mat Email: nordin@perak. Gov. MyTel No. : 019-4791501.
I booked a three room apartment at lotus hotel Desaru on 16/3/2015. My check in date is 19/3/2015. My booking ID is 65942968. My payment is already charged to my HSBC master card. But I haven't received the hotel voucher email. Please send me the voucher as soon as possible. Thanks.
I have lost my hotel room booking ID. I must have erroneously deleted the confirmation email from Agoda. The hotel room reservation was made in May 2014 for a deluxe room at The Northam All Suite, Penang hotel, to check in on 27th of December 2014 and check out on 28th of December 2014. Kindly please resend the confirmation email to me. Thank you.
ON 11th of December 2014, I did booking blue bay resort at lumut perak. Question is how to print receipt? i have ten times trying to make an account, but yet still cannot. Please do reply this message. Tq.
I am Ng Hui Ching. I just booked hotel at Lotus Desaru yesterday 2:29pm. Payment was cleared via credit card. I didn't receive any booking ID, please resend booking ID for me by change to this email:j. Kam801@gmail.com. TQ.
Hi, I have booked the Sutra Beach resort on 26 Dec 2014 for one night. I have provide the wrong email address. One more thing, I also forgot to take the ID number Could you help me?Please.
Dear all. I called ths number in order to speak to the customer service officer. Easier and better to speak to a person rather than machine explain my problem. Pls call back as soon as possible. My no 0060122210559. I ve made reservation for regalodge hotel in ipoh msia somewhere in June. Chekin date 6th December Checkout date 7th December Payment already charged to my credit card on 27th November Kindly email the hotel voucher. Email add wani. Rahman@yahoo.com.
I'm charged for hotel which I did not stay since no confirmation received via email. Please contact me urgency since i cannot get through the customer service number.
I have booked Empress Hotel Salak Tinggi on 19-11-14. Check In 23-11-14, Check Out 24-11-14. ONE Superior Room. My Booking ID: 1183644418. So far, I have not received email confirming my booking. Please advice as soon as possible.
I have booked at Grand Lexis from 9th to 12th of December 2014 and made payment via credit card. But i received email mentioning it was not complete.
I booked three order to chengdu hotel as below,, but for booking ID 58595510, I thought that I choose wrongly category, the number of adults should be two person instead of one person, so please amend it and re-send the revise hotel voucher to me. 1) Booking number is 58594598
2) Booking number is 58595510
3) Booking number is 58595920
If possible please arrange inter connecting room for same type of room. Thank you.
Today I booked hotel in glory beach resort Port Dickson. I want to check in tomorrow, but the check in date is today. Please change my date for tomorrow. My number is 0166398608.
Please confirm me status of three times payment. Payment was for booking one day and two rooms of RM 145.90. But three times the payment was deducted from my Nasional bank account. So want you to return my money back. Please call me 0163645128.
I want to cancel my reservation at hotel Sri Malaysia Larkin Johor (my booking ID is 53846725).
Arrive at 23rd of October 2014.
Departure at 26th of October 204.
I did not receive any cancellation email from Agoda customer service. Please use my another email address for cancellation confirmation. Email ID is email@example.com.
I do not receive my booking ID and booking voucher till now. For my two nights Hong Kong Royal Plaza hotel on 18th and 19th of December 2014. The booking was made on 13/10/2014 at three pm.
I have received a massage from my bank that this transaction is already charged into my account. Please do reply me regarding my booking status. Your prompt reply is very much appreciated.
Hotel : Royal Plaza Hong Kong.
Date : 18th of December to 19th of December (2 nights).
Bank : HSBC.
Amount charged : rm1246. 13.
Contact : six 016 2073320 (Malaysia).
Why I can not sign in to my account in ENGLISH version, but only in Bahasa Malaysia is allow?
Why there is a pending reward points 18,518 still did not cerdit to my account.
Please revert soonest.
Booking ID i have been trying to postpone or cancel my hotel booking through your website, but a message says we are sorry, but the current status of your booking does not allow you to use this function of agoda self service. I also understood that the first nights charges would be forfeited, but the cancellation says that the would be no refund. Would appreciate your clarification and assistance asap. Thank you.
Kindly please be informed that i did'nt received any email about my hotel booking voucher from Agoda. Maybe i have used wrong email,please sent to me the hotel booking voucher to firstname.lastname@example.org. My ID No :38493762. please reply (urgent).
I made a reservation at Pulai Spring Resort suite for two rooms and two nights from 3-5 November 2013, but your book confirmation no 38456068 received from 4-6 November 2013. The payment had charged to my credit card. I even cannot call the resort. Please reply soonest possible. Thank you.
Please refer to my booking ID number is 38228249 for hotel sun inns kuala selangor. I had make the booking few days ago, but i have not received my hotel voucher until today. could you please check and reply me by email? Thank you.
i did not receive my booking voucher for hotel sentral, kuantan, pahang made on 15/10/2013 at 6.25 pm fot hotel sentral, kuantan. hotel did not receive it too, but credit card was made payment. kindly refund.
- bath room floor,of both rooms, is wet after each shower; housekeeping not able to solve problems.
- bath tub is too high from floor level;
-not friendly for pregnant mom who needs help in and out of shower.
Dear Agoda Customer Service Team,
Warm greeting from Romance Hotel, Hue, Vietnam.
Could you please advise us contact person who in charge hotel partner in Vietnam (not Thao or Quoc)?
Please send us email to email@example.com
Thank you for your kind support always.
Looking forward to receiving your feedback soon.
we have a Liis Banus from spain in our Apart hottel in Santa Cruz Bolivia. Our company name is Apart Hotel Premium Suites
We explained you that the bank systems do not let us to charge credit cards codes... so you charged all the Luis Banus's booking, but our hotel do not recive any money.
banus have to leave this monday, so if we do not recive the full payment we will call a police and mr. banus can not leave our Hotel.
if you want to resolve the problem contact us as soon as posible
Hello..I have problem with my payment..when I check, my payment was charged two times..my booking ID 37238396.. Please give a feedback in my email firstname.lastname@example.org
To whom this may concern:
My name is Anthony Manuel and I am an agoda member.
Someone has been using my credit card to make reservation to Agoda Hotel in London. This happened three times already and my credit card has been credited.
The dates are as follows:
5th June 2013- RM 1267.77
6th June 2013 - RM 992.09
21st August 2013 - RM 138.00
I visited London once only last year and haven't gone or purchased anything since then! How is this possible? I have cancelled my credit card yesterday due to this.
I have also spoken to my bank and they are conducting an investigation now.
Kindly contact me for further clarification on this matter as I do not wish to drag this any longer!
My mobile : six 012 5078737
My spouse's mobile : six 017 3958737 ( Mala )
I do not have agoda's contact number in Malaysia, therefore I am sending you this complaint in the hope that someone will give me a return call.
Dear customer care,
Please be informed that how can I get the garanty from you if we already booked the hotel . We worry that when we arrived in the hotel which we have booked, the hotel doesn't have our reservations and they just say we are sorry . And how can I contact you when we are getting some problem with the hotel about the reservation issue. Whether we have to pay it again or we will be loss my money ?
My Email : email@example.com