My February bill was returned to aep by the post office marked undeliverable. I called on February three to find out why I had not received a bill. I was given a balance and sent a check that day with a note explaining the problem. Today is the 11th and I called to be sure the check had been posted. It has not. I offered to pay it to the operator, but she wanted to connect me to pay by phone and I said no due to an additional $3 charge. Problem not solved.
mother(serena gatwood)336 whiley ave.lancaster,ohio 43130 received a phone call from a aep energy retailer trying to get #s from her so she could switch companies. he was very rude to her. she told him that she was 86 and blind , but he kept pushing her for #s 8/6/2013 around 9:30am i want the calls to STOP harrassing my mother.