I cannot believe that there is not a contact telephone number. Your FAQ section can answer some questions, but obviously not all I wanted a very quick question answered with a simple yes or no, but after emailing i now have to wait up to four working days for a response. If anyone else can help. Do you know if you can return an item via a courier? Please do let me know. If I have to pay for the return I want to ensure that it is safe and doesn't cost me the earth like the flaming item did that I am sending back Order Number - 22239551Thanks Sarah.
After three previous e. Mail's this now being the 4th, no one is getting back in touch, my order should have reached me between the 13th-25th of September, it is now the 29th September, and no replays. I have made several purchases with you, but if this delivery is not sorted out by Friday the 2nd of October please cancel the last two orders and give me a full refund into my bank account. I shall not be purchasing any more from you, so if you value my custom please sort this out.
HiMy name is Bilkish Khan and my email billytisekar@yahoo. Co. UkI ordered some goods few months back, I only received two parts of it and I'm still missing my kids ocean rugs and haven't heard anything sinceThere is no contact number for Achica.
I placed two orders over a week ago and have not received my items. It is very poor customer service that you have no phone number. The money has gone from my account so could someone please let me know where my items are. This is a very bad shopping experience and I will not be shopping with Achica again.
Hi, I inform you that I have receive the item.but I want return it .please can you call me so I can know want am going do next.or you send me your phone number. Thanks
I set my alarm as requested for 6:30 am I am still awaiting my email with information about Pandora. No doubt when it arrives ebery item will be gone. Very disappointed in this service sadly not for the first time.
Hi tried t send information to Christine.elliott which she requested.
Called number for Customer Care keep getting message saying number not recognised. I am having a problem logging into my account. Can you please help?
I have posted my complaint about your company on facebook. I await my Reply. I live in HOPE.
I was told this number didn't exist, then I added 01242 before it and I got an engaged tone and was cut off.
The number you have dialed has not been recognized? Dialed again and rechecked the number, same message. Brilliant way to run a business Achica, no customers to take complaints/queries from because you give out a non-existent phone number. Will never order from you again and will advise everyone I come into contact with not to either.
Placed Oder on 26/10/2014 received part order item missing emailed no reply from Achica tracking saying check later ? Over one month not good enough. What am I suppose to do to fined out what as happened to my order.
I have placed my order last week of October and got a estimated delivery of 19-24 Nov 2014. Every week I check status of shipping and I am now getting alarmed that its still showing order is being processed. For over 3wks now, my order has not progressed. Please, can anybody contact me to update me with my order??? I really hope this is not another thief website.
Please cancel my order. My order number is 10138903. Please cancel it you are so late and i bought other shop, so i do not need any more. Thanks.
I placed an order at the end of June for the nerina duvet cover and pillow cases. I received the pillow cases, but not the cover. I have not yet had a reply to my previous email regarding the same query. Can you please let me know what is happening with my order.
I recently ordered two pieces of the same item. I contacted achica and canceled one item. I have still been charged for the canceled item. Please contact me to let me know what details you require.