Called number for Customer Care keep getting message saying number not recognised. I am having a problem logging into my account. Can you please help?
My order of 22nd of November still not delivered wood like refund.
I have posted my complaint about your company on facebook. I await my Reply. I live in HOPE.
I was told this number didn't exist, then I added 01242 before it and I got an engaged tone and was cut off.
The number you have dialed has not been recognized? Dialed again and rechecked the number, same message. Brilliant way to run a business Achica, no customers to take complaints/queries from because you give out a non-existent phone number. Will never order from you again and will advise everyone I come into contact with not to either.
Placed Oder on 26/10/2014 received part order item missing emailed no reply from Achica tracking saying check later ? Over one month not good enough. What am I suppose to do to fined out what as happened to my order.
I have placed my order last week of October and got a estimated delivery of 19-24 Nov 2014. Every week I check status of shipping and I am now getting alarmed that its still showing order is being processed. For over 3wks now, my order has not progressed. Please, can anybody contact me to update me with my order??? I really hope this is not another thief website.
Please cancel my order. My order number is 10138903. Please cancel it you are so late and i bought other shop, so i do not need any more. Thanks.
Not received my order from 1st of September.
Not received my goods. Ordered on the 1st of September.
I placed an order at the end of June for the nerina duvet cover and pillow cases. I received the pillow cases, but not the cover. I have not yet had a reply to my previous email regarding the same query. Can you please let me know what is happening with my order.
I recently ordered two pieces of the same item. I contacted achica and canceled one item. I have still been charged for the canceled item. Please contact me to let me know what details you require.