Abcmouse Customer Service Information & Exploration



(800) 633-3331
Glendale, California, United States.support@abcmouse.comwww.abcmouse.com

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Abcmouse Exploration


ABCmouse is an educational website, which offers a wide range of online learning facilities for children. ABCmouse was launched in November, 2010. The website aimed at enhancing the education level of the children and all the public schools in United States and Canada can access the website free. ABCmouse.com contains about 3,000 learning activities includes games, books, puzzles, songs and many more. the General public can access the full version by subscribing on the website. ABCmouse has won a series of awards including National Teacher of the Year Award in 2006 and Mom's Choice Gold Award in 2012. Abcmouse.com is an educational learning website for childrens issued in Glendale, California, USA that was emerged in the year of 2010 on November. The required age of childrens that comes under the Two to Six year old at preschool, pre k and kindergarten levels. The site offers the learning education at no charges. The site covers almost every public school of USA. The Abcmouse.com provides over than 3,000 activities like games, puzzles, books, etc. The sites gives every instruction of usage procedure for taking education learning process.

Getting In Touch With ABCmouse


ABCmouse is following the pattern of customers satisfactions to great end. ABCmouse is rendering exclusive path for customers to get in touch with care authority and file necessary queries regarding inconveniences. The customers are flourished with timely support and expanded with brief information. However, the customers can interact with care officials though the following mentioned numbers:
  • Official Contact Number for Customer Care / General Inquiries: Call 800-633-3331
  • To Report Query: Visit https://www.abcmouse.com/customer-support

Service Portfolio of ABCmouse


ABCmouse is zealous in configuring educational platform for young guns to enlarge learning capabilities and get diverted towards strong educational foundation. ABCmouse is potent in providing surroundings of education and recommends precise books to develop educational standard. However, the organization is designated to serve light of wisdom in the nation and impose an environment of education.

Perks of ABCmouse


ABCmouse is enabling students to purchase conclusive educational stuff online and recommends to pay at the time of delivery. ABCmouse is a platform of education, committed to hike interest of youth towards learning and prescribe diverse books at convenient cost. However, the students can commence activites with the organization after registering an online account via: https://www.abcmouse.com/sub_D5.

Employment Opportunities Opportunities At ABCmouse


ABCmouse is radiant in offering timely window for applicants to built career foundation. ABCmouse is recommending hassle free path for aspirants to schedule an appointment with the authority via: http://www.ageoflearning.com/careers/

   

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Abcmouse User Complaints and Issues

Customer care female
MamagoeNov 13, 2016

I only paid for a month, but since then it is like 2years and more ABC mouse has been collecting money from my account. $20 every month. Now I want to stop it and need my money back. I never setup any deal like that as my children do not even use it.

Reply
Customer care female
MamagoeNov 13, 2016

To stop retrievingredients money from my account numberw. I was asked and I never replied even though my account was set on it to have a view of it. I now want to put a stop to that.

Reply
Customer care female
Acquanetta WashindtonSep 13, 2016

I've tried ever since August 27, 2016 to cancel my order, but seem no-one will contact me. They took out $7. 95 on September 3, 2016 out of my account I would like to have it back. My grand-daughter have not use Abcmouse since August. I wish someone would in touch with me as soon as possible or I wil have to start legal action Thank you Ms. Acquanetta Washington.

Reply
Customer care female
Karen D. Reeves-davisJun 15, 2016

I have cancelled my subscription even though I have not gotten a free month, but your company has taken one year of payment from me. I need my $59. 95 put back into my account. Your company should be ashamed of themselves, it is a good company with a great site for teaching. I do not now why you'all would use false advertisement, then turn around and cheap your customer.

Reply
Abcmouse Customer Service Care Phone Number 252397
AlyciaJan 26, 2016

I signed up for the $59. 99 program and was billed $90. 00. Also I was to receive a month for free, but was billed immediately. Really not impressed with the service of this company or the program for my niece. Its to hard to navigate for a small child. Its been two days and already am feeling ripped off.

Reply
Abcmouse Customer Service Care Phone Number 242698
Makena AkinsOct 23, 2015

I paid for a year worth of service and it wasn't used on a regular bases. I did not sign up for any extra service yet I was being a fee still to this day unknown to me. I tried to log in to see if my daughter still had an account because money is still being taken off my account and was not able to go to her page. So why are you still taking money off my account.

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Customer care female
lisa hodgesSep 21, 2015

i need to cancel my account due to grandchildren not wanting to use thank you lisa hodges 27456 west 6th ave hilliard fl 32046

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Abcmouse Customer Service Care Phone Number 236549
Mary GambeAug 26, 2015

To Whom It May Concern, I need someone as soon as possible to clarify and get back to me right away. I subscribed last month July 24, 2015 for free 30 DAY trial and yet you charged my credit card right away July 26 in quarterly mode of payment. (Where is my free trial now?)On top of that, you charged me again this month August 25, 2015 where my next payment should be in the next three months. You can reach me at 647-996-2715Thank you.

Reply
Customer care female
NicoleJun 22, 2015

Listen, I just signed up 15 minutes ago this was supposed to be free for 30 days yet it is already taken out of my account and saying I am stuck with you for a year 1. I do not want this service it is difficult to navigate , etc 2. You are a rip off 3. I want a full refund immediately.

Reply
Customer care female
IyeishadawMar 02, 2015

It won't let me download the app and I already paid off of my card how do I cancel my account,

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Customer care male
gelgoria n'diayeJan 01, 2015

hi would like to cancelled my account I email one before to cancelled and no one reply so am sending a next message or am going to stop the payment so reply soon

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Customer care female
SavannaDec 26, 2014

I need an replacement for my M9200 mold kocaso it stop working am really upset about because now I can not use it no more I tried to change it nothing only black screen I even try to leave it alone then changing it same thing happen

Reply
Customer care female
RosemaryDec 24, 2014

I want to know if you have a program for a 1st grader and do you bill me after my 30day free trial?

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Customer care female
Diane VaseyDec 13, 2014

We are still waiting for the information on how to get back on to my granddaughter sight. She is miss play and learning. Cecilia is doing very goof per what the teachers are saying. We enjoy ABC mouse.com very much. My daughter is three years of age. We even plug the iPad on for her. This is not a complaint.

Reply
Customer care male
Chaunte WilborneDec 11, 2014

My daughter is really not using this service since she has begun school. So I would like for my service to be cancelled.

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Customer care female
Gelgoria N'diayeDec 10, 2014

hi I would like to cancel my because an not getting the service and you take money from my account every month my contact number is 07903878198.

Reply
Customer care male
Thomas W. HendersonNov 26, 2014

Unable to access ABC MOUSE. Please cancel my account. My name is ThomasW.Henderson, my phone number is (757)813-7466. Please contact me, I would like to clear this up as soon as possible.

Reply
Customer care female
INov 14, 2014

I want to cancel my subscription and I am unable to do, because I can not download the App. I need some assistance, because I do not want to pay for this service anymore.

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Customer care female
Jean CollinsSep 27, 2014

I want to cancel my subscription as soon as possible as my child is older now and no longer interested. How do i get you to please stop billing my paypal account?
Jeancollins2004@yahoo.com
(440)342-8874.

Reply
Customer care female
Shaunta CamelSep 17, 2014

I signed up using my Samsung galaxy tab four android tablet. Afterwards it said you could not use it. It won't let me cancel and i've been calling with no answer because i am being charged.

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Customer care female
Priya KumarJul 24, 2014

Hello, I want to cancel my membership now on the website. Please help
Thank you very much.

Reply
Customer care male
Jen Abell-ChampionMay 22, 2014

Hello! Thank you for correcting our email address. The phone number also needs to be updated to (800) 633-3331. The number you have listed will redirect to our customer service center, but it is not the official customer service number. Your help is greatly appreciated! Best, Jen Abell-Champion Director of Process Development

Reply
Customer care male
Jen Abell-ChampionMay 22, 2014

Hi, I am writing regarding ABCMouse.com, listed here on your site: http://allcustomercarenumbers.com/customer-service-number-abcmouse-06532 The email address for customers to submit issues should be listed as support@abcmouse.com. Would you please update the information so that we can service customer issues better? Thanks, Jen Abell-Champion Director of Process Development

Reply
Customer care female
Maria JaquezNov 15, 2013

I have been you able to make cancellation on account for abc mouse. I have been charged. From my card and i have not been able to access or open abcmouse at all. Can someone please respond right away. I need to cancel as soon as possible. Is there any other way to cancel.

Reply
Customer care male
Mr. ABCmouse com Says Jun 10, 2014

Dear abcmouse.com customer,

We are contacting you via allcustomercarenumbers.com to inform you that this site is not affiliated with abcmouse.com. Messages left on this page are not forwarded to our customer support department.

If you still have an open inquiry, please contact us using one of the following methods:

1) click on the customer support link on the bottom of our site, www. Abcmouse.com.

2) call the customer support department directly at (800) 633-3331.
We are available monday-friday during regular business hours, pacific standard time.

Best regards,
Abcmouse.com.

Reply
Customer care female
AprilNov 07, 2013

Why is it difficult to get in touch with a LIVE person at abc mouse? Customer support never picks up, they say email us. I want to know why I was billed AGAIN? It's so annoying you can not get in touch with anyone. Even trying to post this complaint is difficult.

Reply
Customer care female
Ms. Kim Says Oct 18, 2014

This is a scam. You should go to the internet to search for Abcmouse cancellation. People have a hard time to stop being billed from this website.

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Customer care female
Tara GilchristNov 07, 2013

I have been billed twice and I would like a refund. I do not want my credit card automatic drafted from my account as of 11/06/2013 without being notified. And it was the $99 charged on my Master credit card. I also paid the $59 on my Vista.

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Customer care male
GordonOct 23, 2013

I have called numerous times and have left numerous email messages requesting that someone contact me about cancelling my subscription, with no response.

I would greatly appreciate a call back immediately.

Thank you!

Reply
Customer care female
TamekaOct 18, 2013

Why is there not a call center when you call it goes straight to voicemail? The first month of my subscription should have been free and then the promotional 12 month offer is a rip off I want my money back and my daughter will not be using this site please contact me at tjm031@gmail.com, this site hasn't even been used for over a day still within the 30 day free subscription so again I WANT ALL OF MY MONEY BACK

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Customer care female
Jean AndertonOct 13, 2013

I tried to complete a purchase of abcmouse for my granddaughter, but because I was not willing to give out the mother's name and contact information I did not finish signing up. However, my credit card was billed, but I cannot even get on the site. Please cancel what ever it was that I purchased and refund my money. Thank you.

Jean Anderton
moonshadowsmom@msn.com

Reply
Customer care female
tonyaOct 12, 2013

cant login and every time I put my email in it takes me to wrong password. I haven't been able to login for months and it is really frustrating me . I am paying for something I can not use and my year is winding down and I only use it twice.

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Customer care female
cautious parentOct 11, 2013

Well, I am being charged although I've cancelled three months ago. Apparently, this is a frequent issue with abcmouse. I want my money for August September and October refunded to my account. I've cancelled through the site twice and on the voicemail. Maybe abcmouse is more interested in theft than anything else.

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Customer care female
Luba KuzinOct 10, 2013

Please cancel my account, I've been using your program for about a year. My daughter in school now and she doesn't play. My account # is lyubovkuzin@yahoo.com. Thank you

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Customer care female
Danielle NortonOct 07, 2013

Hello,

We signed up for abc mouse last month on 9/24/13 under the understanding that we could cancel before the first month had expired. We were able to access the site on a few occasions, but, not in the last week. Because of the software issues and because my son is not old enough to appreciate all of the options, we would like to cancel our account at this time. We have called and left a voice mail at 866-986-8877 to call us back at 847-845-4329 on Monday, October 7, 2013. If I am not contacted and allowed to cancel and receive a refund, I will follow through with a dispute through my credit card company, Capital One.

Thank you,

Danielle Norton
Evanston, IL
847-845-4329 day/evening

Reply
Customer care female
MichaelOct 03, 2013

I am not able to sign in anymore. I have paid you for one year. Also, I spoke with one of the customer and she told me that I can get two years for the money I paid. Please advise. The email associated with the account is gwillna@yahoo.com

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Customer care female
tyishaOct 02, 2013

Please discontinue my service i was.suppose to have the.first month free, but i was charged and would like to get my money back i can be reach at nesha2kute@hotmail.com

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Customer care female
Pat HoffmanOct 01, 2013

want to cancel 30 day free trial under Bombay25@outlook.com...cannot get confirmation that I can cancel it...already called credit card company and alerted them to transaction dispute. Please call me at 419 209 2401

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Customer care male
SANDEEP GUPTAOct 01, 2013

I have been unable to login to my Account,
And my credit-card is being charged continuously -- for six months now,
Please stop my Subscription,
Have been unable to contact customer service at 1-866-986-8877

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Customer care female
Heather and Delilah SamuelsSep 30, 2013

I have tried multiple times to reset my password. I receive the email link, create a new password and attempt to log in, but the new password won't work.

I would like to cancel my account.

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Customer care female
Catherine LeeSep 28, 2013

Trying to download the $19.95 deal for ABC Mouse to my Ipad. Have entered my info twice and it just keeps processing and not doing anything. What is the problem.

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Customer care male
omar owenSep 26, 2013

membership ended December 2012 . abc mouse still taking money out my account.please refund my money and cancel it, my child is 6yrs of age . no longer need this program thanks. please contact me at 8455630918.

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Customer care female
chelsea clarkSep 22, 2013

My name is Valerie Addison I do not know who you are or how you got my bank card information I have not order anything from abcmouse.com and gave no one else permission to use my account. I will be contacting the bank and a lawyer Ican be reached at 352-527-1001 or352-246-4225 thank you Ms Addison

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Customer care female
cynthia HallSep 19, 2013

please cancel my ABC mouse acct A.S.A.P. WE HAVE ENJOYED THE PROGRAM.
THANK YOU
CYNTHIA Hall
E-mail ctyrus@mail.com
password- acwt1956
850-456-2925

Reply
Customer care male
Ron MattoxSep 18, 2013

We can not log in as we usually can. E-mail is unchanged. Can you please help us get connected?
Thanks,
Ron Mattox

Reply
Customer care female
Christine DurhamSep 17, 2013

I am noticing a pattern of money being taken from accounts with people not being able to use them. I had good results when I used this site however I haven't been able to do so for a while. Please cancel my subscription immediately. I do not know what is happening with the company, but I do know that all these people are having similar issues. You might want to clear them up so we do not get the wrong impression.

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Customer care female
Rachael DavisSep 16, 2013

The site is slow and I am unable to cancel my account because of some website issue, I guess.

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Customer care female
JonesSep 13, 2013

Please discontinue my membership effective today please. My kids love your website, but now that school has started, there is not enough time for them to play your games. Please contact me at elena.jns@gmail.com

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Customer care female
Mary De JesusSep 13, 2013

My name is Mrs. Mary my account is marycdejesus04@yahoo.com I want please to discontinue my account I do not have my free month yet when you already star charging me 19.95. PLEASE PUT MY MONE BACK AND DISCONTINUE MY ACCOUNT. Please contact me 404-200-5854

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Customer care female
Ms Donna OrtizSep 12, 2013

I am trying to cancel my account my kids do not play with it at all my email DONNARIOJAS@GMAIL.COM PLEADE CALL ME @ 214-690-5258
Thanks

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