Been trying to reach Abc Mouse to cancel my membership. Left numerous messages both via voicemail and email and still have not gotten a response. PLEASE PLEASE I would like to totally cancel my membership with Abc Mouse.com Thank you. In your advertisement, it was stated that cancellation was easy, but I am seeing now that its extremely difficult or not true to do so because no one seems to respond to my calls and emails in doing so. If its not done I have no choice, but to take legal action.
Why I didn't get a notification before you took money from my account. I want to cancel the it.
I called to cancel and i am still getting charge $7. 99 a month i don't even use your service please cancel it.
I am very disappointed in the your website. It is too controlling. Very hard to manipulate. Also the content is dismal at best. I do not get the hype and regret signing up for the free trial period. I want to cancel my subscription immediately.
I cannot connect to your site today through any engine.
I put my credit card information in the system and now, I can not get into the website. The website will not come up and it never told me the amount it will cost to join. I need to either, be able to work the website or cancel this membership.
Hi you guys thank for your service for the last year. My complain this year we didn't renew our contract, but you are taking money from our account. I didn't understand what you doing. You stool us the whole year.
This website is a joke they've been charging me for eight months. I cancel my subscription 12 months ago and they're still charging me. If you look on the Abc Mouse. They will find no activity for the last 18 month. When I get the for the example kids I had a laptop then it hard drive crashed. I looked up to see if there was support for a tablet and there was no support so I immediately cancelled my subscription that was 12 months ago.
I want to cancel my account with Abc Mouse i just subscription today i do not want anymore.
I did not receive a $52 dollar credit on my Discover credit card account as was stated on email from Abc Mouse after canceling my subscription. Can you please expedite this credit. Reference email received from Abc Mouse on October six, 2014 regarding this credit. Thanks,
There is no phone number that i can talk to a human being. It is ridiculous hard to cancel my subscription. I am very unhappy with Abc Mouse.
Good morning, my name is Sanjay Kapadia. last year in August, I registered in abcmouse.com for my daughter Prachi for one year subscription. Now one year is finished and this year i did not register for my daughter then also from my account $22 is deducted automatically. So how did you do this and i do not want to register this year so i want to cancel it and i want my money back. Thanks.
I wanted to cancel my account and thought i did online, but then it charged card again. So please credit my card and cancel my account at this time. Thanks lisa stevens.
Hi i my name is nicole, i do not have a complaint i just would like to cancel my service if someone could please contact me please thank you.
I cancelled my account back in July or August, but your company has continued to charge my debit card $7.95 a month for services. I would like full reimbursement from the time I cancelled up until this last payment that came out on 10/23 to be debited back into my account or I will seek legal action.
email@example.com,My name in Lorene Quick and you charged my credit card twice for the month of October.
on October 7th and the 15th, please reverse charges.
I am so pissed off with this company i call to cancel my account they said they did, but they still charging me.if you guys do not give me back my money I am taking this up with someone higher... i will get the news involve looking at some of the previous messages I am clearly not alone on this !
my name is james garcia you are taking money from my credit card for no services rendered my email address is firstname.lastname@example.org my cell. phone number is 505-204-9902 please reply.6kzt
I paid my first month put you keep charging money call me at 613 870 2544 or email@example.com stop charging every month or call me 613870 25 44 thanks. Pleas. Stop charging. Every month
these people are pathetic and thieves they charge your card and they do not have support customer care to resolve the charges they have
Hi! I tried to call your customer service number. Can someone please call me. I have a question about our ABC mouse accout. It's under firstname.lastname@example.org. My # is 561-369-2294. Thank you Katie
I can not get to my account and I have already been charged..how can I get a refund because I can not even get in the program I will like to cancel and get a refund please
I cancelled my membership two months ago and you continue to try to take money out of my account, making my bank go way negative. I believe this needs to be reported to the BBB
I set up and paid for an account on your website then it told me to download the app and when I did it won't let me access my account. It keeps telling me there is already an account on my email address. Also the price went up when I downloaded the app.
I would like to cancel my ABC Account immediately. I cannot access the iPad Appas it won't accept my request.
ABC Mouse's customer support is pathetic at best, not only do you get nowhere with their online chat, but they try and keep the phone number a secret. I spent forever searching the web for a contact number even though I seem to have found one all you get is a recording and a promise to call you back!
I stopped my service months ago due to computer issues and i have still been getting charged for it. I need my money back!
I been stopped my account through the website and you still charge me every day since then I am not satisfied with abc mouse at all I want all my money back.
Dear abcmouse.com customer,
We are contacting you via allcustomercarenumbers.com to inform you that this site is not affiliated with abcmouse.com.
If you have already been in contact with our customer support team, please disregard this message. If you still have an open inquiry, please contact us using one of the following methods:
1) click on the customer support link on the bottom of our site, www. Abcmouse.com.
2) call the customer support department directly at (800) 633-3331.
We are available monday-friday during regular business hours, pacific standard time.
Thank you for being a part of the abcmouse family, and we look forward to assisting you.