Vodafone Kerala Customer Care Phone Number

111 / +91 9846098460 / 090489 92299Circle Head Office: Angel's Arcade, South Kalamassery, Kochi-682022, Kerala, India.vodafonecare.ker@vodafone.comwww.vodafone.in
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Lets Know About Vodafone Kerala


Vodafone Kerala is a leading provider of telecom services in the state. It is one of the 22 telecom circles of Vodafone India Limited in India. The circle head office of Vodafone Kerala is located in South Kalamassery of Kochi city. Vodafone offers a full range of telecom services to individual and business customers. The list of Vodafone services include postpaid mobile services, prepaid mobile services, 2G, 3G wireless services, mobile Internet, value added services, domestic and international roaming packs.

General Information Contacts Of Vodafone Kerala


For all general information, requests and queries regarding Vodafone Kerala products or services, the customers can speak to Vodafone customer care executive at:
Telephone: 111 / +91 9846098460
Toll Free Number: 198 (for service deactivation, complaints, service activation and tariff change requests)

India headquarters Address Of Vodafone Kerala


The headquarters of Vodafone is located at:
Vodafone India Limited
Peninsula Corporate Park
Ganpatrao Kadam Marg
Lower Parel, Mumbai - 400 013
India
Telephone: +91 22 71715000
Fax: +91 22 24963645

Nodal Officer Contact Details Of Vodafone Kerala


Consumers who are facing any kind of difficulty regarding Vodafone Kerala's products can contact Nodal officer by following the given contacts:
Mr. Jishin Jayaprakash
Address: Vodafone Mobile Services Limited, (CIN U64202DL1992PLC088087),
4th Floor, Angels Arcade, South Kalamassery, Cochin University (PO),Kochi 682022
Phone: +91 99460 12345
Fax: 048 4255 6007
Email: nodal.ker@vodafone.com
Visiting Hours: Monday to Friday, 09:30AM - 06:00PM

Mailing Address Of Vodafone Kerala


Customers who are interested to know more regarding Vodafone Kerala can directly visit at the given address:
Circle Head Office: Angel's Arcade,
South Kalamassery, Kochi-682022,
Kerala, India

Appellate Authority Contact Of Vodafone Kerala


To contact Appellate Authority of Vodafone Keralafor any kind of support, use the given contacts to communicate with the officials:
Fax: 048 4255 6007
Email: appellate.ker@vodafone.com

Media Contact Of Vodafone Kerala


For information regarding media of Vodafone Kerala, members of media can contact to the officials of Vodafone at the given mail address:
Email: indiacorpcomm@vodafone.com

Vodafone Kerala offers a vast range of communication products and services for business and enterprise customers which include enterprise Mobility solutions, business devices and plans, wireline services, business value added services, hosted business solutions, conferencing and collaboration services. In addition to Kerala telecom circle, Vodafone operates across India through a huge network of dealers, distributors and its owned stores. The company's head office is located in Mumbai city of the Indian state of Maharashtra.

Careers At Vodafone Kerala


Applicants who are seeking for a rewarding career, they can join the Vodafone Kerala association, which is a right platform for build their dream regarding career. Candidates who are talented, hard-workers and skillful can apply at Vodafone Kerala by visiting at this site:
http://www.vodafone.in/careers/careers

   



You May Also Be Intrested In: Related Information


Source of Knowledge


www.vodafone.in/media/for-the-media
www.vodafone.in/help-support/vodafone-offices-kerala
www.vodafone.in

Your Complaint, Suggestion, Complication or Review

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Vodafone Kerala Delineated Here With Complaints and Reviews

Customer care male
Mr. SachinNov 03, 2016

I have got the message saying that recharge of rupees 194 successful. Subscribed Rs. 194 bonus card have been credited with 25000 local / STD seconds for 28 days, but it is not credited to my account. Requesting to credit the amount as early as possible.

Reply
Customer care female
Ms. AggieOct 05, 2016

Online recharge amount not get credited in the mobile.

Reply
Customer care male
Mr. Baby ThomasSep 25, 2016

I have bought an internet pack of Rs. 147 on 24. 9. 2016 from an online easy charger. My Phone No. Is 9745597963. Name Baby Thomas. I got a message like this. Re charg Rs. 147. Talk Time Rs. 1. 47 Sales Tax Rs. 19. 17 Access fee Rs. 126. 36 pack Rs57. 87. I wonder if Rs. 147 is paid to you, the cuistomer gets only Rs. 57. 87. The access fee I donot know what it is Rs. 126. 36 from Rs. 147 is in simple words is looting. I think you will refund me the above amount of RS. 126. 36 in the form of internet pack other wise this may be my last recharge of internet pack with Vodafone. Thanks and regards.

Reply
Customer care male
Mr. RahulSep 13, 2016

My balance is deducted, but the costumer care cannot connect to me still today I was trying for the past week. What's the matter? 12 rupees deducted today before that five and more. I need to get help else just fuck off with your survices. Hmm. Rahul C c
7034329479
Last recharge rupees 50 today eve.

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Customer care male
Mr. PsdSep 10, 2016

Why i Port my number dcoz can get the service on time.

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Customer care male
Mr. JyothishAug 25, 2016

My number 9745060162 diactivate since last three months. Please acivate this number as soon as possible.

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Customer care male
Mr. Shah JahanJul 23, 2016

Voda Phone Signal Madappally Village and sourrounding is very very weak as we are BPCL LPG consumers as we cant make refill booking thru IVRS booking. Please look in to seriously other we are forced to switch to other mobile Operators.

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Customer care male
Mr. Abdulla P.a.Jun 13, 2016

I AM A POSTPAID VODAFONE MOBILE CUSTOMER, MY MOB 9539035250. FOR THE LAST TWO DAYS VODAFONE RANGE IS ALMOST ZERO IN MY AREA, PALISHERRY, MINI CIVIL STATION
LOCALITY, THALASSERRY. I HAVE ALREADY INFORMED CUSTOMER CARE WHO TOLD THERE ARE RANGE PROBLEMS IN MY AREA AND WORKING IS GOING ON

PLEASE ARRANGE TO SET RIGHT THE PROBLMES URGENTLY.

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Customer care female
Ms. TeenaJun 07, 2016

I am unable to call outside as i am getting the error. "Network not Registered". Please resolve the issue. I am getting this error frequently

Num:9048985097.

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Vodafone Kerala Customer Service Care Phone Number 260191
Mr. ArunkumarApr 01, 2016

We have no data offers in our mobile number : 9539585992.

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Vodafone Kerala Customer Service Care Phone Number 247036
Mr. KiranjithDec 06, 2015

Your customer service care not forward my call into customer care service. If you going this stand. I will port my Sim connection to another connection. Because I will not get internet connection in my number is 7034597721Still I have unlimited data pack in this number. But I can not get internet. This is a very bad process. If you fails to solve my problem. I will file a case against you at consumer court.

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Vodafone Kerala Customer Service Care Phone Number 246708
Mr. Jishnu BDec 03, 2015

Regarding a query i had been trying to contact Vodafone customer care from yesterday afternoon. I had tried various numbers such as 198, 199 etc. But i did not receive any response from your side. I have been using Vodafone Since last four, five years. This is the worst situation i have ever faced. When i tried to contact on 198 I received response that it is not a valid number. I already filed a complaint against this a few months before. From yesterdays experience i came to know about your high level of irresponsibility and also how badly you treat your customer. If i do not get a response from you immediately i will forced to take further steps. Thanking you, Jishnu.

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Vodafone Kerala Customer Service Care Phone Number 246663
Mr. Joymon JDec 02, 2015

Hi Team, My prepaid number is 8592858245. I recharged the plan of rupees 251/- for 3G 1GB data for 28 days on 02 Dec 15 ie. Today. Now when I checked my present data plan from *111*6*2 the message shows, balance 512 MB till 03 Dec 15 ie. Tomorrow. Please clarify the same and you are kindly requested to release the full data ie. 1GB at the earliest. Treat the matter most urgent.

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Vodafone Kerala Customer Service Care Phone Number 243866
Mr. PpvasanthkumarmenonNov 04, 2015

1st November I recharge rupees 111/ by on line my Mobile No 8086796730 my Name is Vasanthkumar ID KR0025830925, but now the balance Rs-18. 29 how it has happened, Please correct itThanking YouVasanthkumar Menon(ppvkmenon@yahoo. Co. In).

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Vodafone Kerala Customer Service Care Phone Number 232576
Mr. Aby PaulJul 17, 2015

My number is 9020423782 is not active now. Please activate soon.

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Vodafone Kerala Customer Service Care Phone Number 229736
Mr. AnilkumarJun 05, 2015

There no response after calling the customer care number.

Reply
Customer care male
Mr. Narayanan Namboodiri K NApr 06, 2015

Today I tried to recharge on line, my mobile No 8086823453 for Rs300 at 4. 22 pm. The amount is debited from my account, but the same is not credited to my phone. Please rectify.

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Customer care male
Mr. Benoy.p.cApr 06, 2015

My phone no 9847748565. today i check my balance it is now only four rs. nearly 30 rupees decreased from my account unnecessarily. i am not called for this rs. so i request you to check my account and reinstate the reduced balance to account.

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Customer care male
Mr. Jayadev GApr 01, 2015

As per i received SMS from Vodafone that for 125, 750mb free, i recharged for 220 and after that i tried for recharging internet package cant able to do that three times i called to customer care, , but not able to speak anybody so i kindly request you to solve this problemregardsjayadevg9645788533.

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Customer care male
Mr. Dr JerrykoshyMar 19, 2015

I am using i phone4 and was getting net (2g for rupees 199 unlimited)till today afternoon 3:00 PM. After wards i am not able to use the internet. My number is 9645860838. Validity of net is till 9/9/2015. Kindly rectify the problem. Thank you.

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Customer care male
Mr. RohithMar 17, 2015

Had bought a sim( prepaid) from a Vodafone store in kunnamkulam, couldn't activate the SIM for a while because the SIM was of a different number than the number on the packet, then had to change the SIM from the same store, had an amount of 22 rupees in it,, but the amount was not transferred when the SIM was exchanged, had told they would transfer the amount too,, but it wasn't.

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Customer care male
Mr. Agasthylingam.aMar 11, 2015

I have paid rupees 100/- recharge from SBI KIOSK prepaid reference 26436001, but we can not get the recharge amount as on dt 11. 03. 15 13:24kindly the recharge amount processing thanking youyours trulyagasthylingam mobile number 9745692527.

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Customer care male
Mr. Satheesh Babu C PMar 09, 2015

Sir I am satheesh babu c. P Ambadi, chathalloor po, Edavanna, Malappuram using this (9745661348) number since 2007. The last three month I felt some problem while using my account especially now i cant send any message to the service related numbers like 111. 140. 1900 etc. I already complained this issue to the customer care centre and senior officers. But still that issues not cleared. So take the steps to clear my problem immediately or give a chance to port my number, due to the above problem i cant do that now. You can check my complaint register for your references.

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Customer care male
Mr. Mahesh Kumar JFeb 28, 2015

I have an iphone 5. It keeps loosing network for the last few days. I have contacted apple care and they have asked me to confirm from Vodafone that my iphone is unlocked or not. If not please advise on the procedure to get it unlocked. With regardsMahesh KumarJ8891820639.

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Vodafone Kerala Customer Service Care Phone Number 219046
Mr. RazakFeb 23, 2015

I want to clear my old Vodafone postpaid bill i have got court letter from Vodafone please clear my problem now i am in muscat Oman what will do please help memy contact number 97473614460096895519209my post paid number details are given bolowPhone number is 8589061446Act number is 1. 19654729.

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Vodafone Kerala Customer Service Care Phone Number 218719
Mr. Byju MathewFeb 21, 2015

Hello Gaana Khazana pack is now active on your number, as requested. This service is valid till 28-02-2015 and a seven days rental of Rs. 35 has been deducted. Your current Balance post service activation is Rs. 105. 789. To deactivate SMS STOP to or call 155223(toll free). Sir, please find the above message which was send from your side. I would like to inform you that i have not send a request or agreed for the subscription of the service mentioned in the message. So the deducted amount of Rs. 35 may returned to my account. Thank you Byju Mathew 9446307346.

Vodafone Kerala Phone Number Customer Care Service
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Customer care male
Mr. Lani KaladharFeb 19, 2015

I have recharged 3g internet on my phone of Rs 449. 00). But i am not getting 3g in my phone number 7034620040. Kindly look into this and rectify at the earliest. Lani Kaladhar7034620040.

Reply
Customer care male
Mr. Fr. MathewFeb 18, 2015

Don't disturb me through your promotional calls and SMS. My phone number is 8129442037.

Reply
Customer care male
Mr. Jacob ThomasFeb 18, 2015

I have taken the SIM with the above phone number (8592875435) for three G purpose. I have been using this in my Ipad without any issue. Being in business connectivity is very important. But I am not able to get the value for the price paid. The header says ā€œ Vodafone IN Eā€. All my recharge for three G have gone waste. Surprisingly there is another connection from you, used in the same house, which has a connectivity of H . I could be contacted on 91 9447194759 or in the same email ID. I am using in IPad. I am not able to register in your website as it ask OTP to be entered which is send as SMS and do not reach me. Jacob Thomas DirectorIndus Consumer Products Pvt Ltd.

Reply
Customer care male
Mr. Lakshmy SudarsanFeb 17, 2015

New Prepaid connection for the number 9645361323 was not activated as promised on 16-Feb-2015. The connection was taken on 14th of February 2015.

Reply
Customer care male
Mr. Mds AhmedFeb 10, 2015

Dear Vodafone Care, I did not get my talk time recharge even after successful payment. I have spoke to the Vodafone Care, but unfortunately they have failed to solve my issue. It has been 10days since. I strongly intimate you to look into this and give better support. Kindly be aware that this type of negligence in support will not go unnoticed. Deatails:Order ID : o393194734Payment Transaction ID: BSMP3653284796Date and time of order : 31 Jan, 2015 17:32:12Order Amount : Rs. 100. 0/- OnlyOnline RechargeName: Talktime 100MSISDN: 9048605487Amount: 100. 0eTopUpStatus: SUCCESS.

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Customer care female
Ms. DhanalakshmiFeb 03, 2015

My mobile number is 9946127640. L called many times in your customer care for the same reason for couple of days, but i didn't got a proper response from your customer care support and the executives whom i spoke behaved me in improper manner and they are not willing to check complaint. So am very much disappointed with your customer care support. My issue is while activating the 13 rupees SMS pack am getting a response like i will be getting 175 SMS and only 140 SMS is free in that pack. Ln" *121

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Customer care male
Mr. Prof. Kesavan Nair MpJan 02, 2015

My (Arranged by my son and used by my wife now)Vodafone number is 8943784255. I have recharged for RS 220 on 26 - 12 - 2014. I have received confirmation message of having a balance of RS 251. 07 and the transaction ID was KR14554047470. Whenever I tried to make a call. I get reply recorded voice that there is no balance in my credit. I went to the franchisee where I had recharged and he made a call to Vodafone and the reply was that I have completely used the amount. If so Vodafone is responsible to tell me to which numbers I made the calls and when and to what durations. Is it not? I do not know whether this will reach to Vodafone authorities as I feel that the space where I am typing this complaint is not owned by Vodafone.

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Customer care female
Ms. Niranjana SudhaDec 28, 2014

I am a frustrated customer who is posting this complaint due to no other options available. I bought a new Vodafone SIM card (numbered: 8593873663) on 26/12/2014 evening and till now (28/12/2014 evening) the SIM card hasn't been activated and I am so pissed off and angry. I thought Vodafone was a very good cellular company, but now i understood that your company is such useless and consists of full of nonsense.

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Customer care male
Mr. RyanDec 17, 2014

You customer care executives are purposely not taking the calls. I'll make this a escalated case. By putting my grievances on a social forum or any forum for the matter. Act quickly.

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Customer care male
Mr. A. BhaskaranNov 29, 2014

I am getting so many unwanted advertisement calls and SMS, Please avoid them.

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Customer care female
Ms. Athulya Jyothi VNov 04, 2014

My number is 8943644500. On Friday (31/10/2014), i did online recharge for RS 200. Till now my phone balance is not credited, but money is debited from my bank account.

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Customer care male
Mr. AnshadOct 21, 2014

My number is 9539273286.I took the offer of Vodafone to Vodafone ten paise\minute to only one number for rupees 15. Now, not deducting ten paise. Now, deducting more than ten paise. Please help me.

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Customer care male
Mr. SreedharanJun 07, 2014

I have activated 3g by purchasing 251 by 3g offer for one month. I got only two days 3g facility from you now it automatically changed to 2g. Please do necessary steps to solve my problem my mobile number is 9846278774.

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Customer care male
Mr. NisanthNov 07, 2013

Sir,
i have an Vodafone internet USB 3g connection from Mumbai.But now i am transferred to kerala, so can i use the same USB donkle for browsing.

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Customer care male
Mr. GeorgeOct 07, 2013

My prepaid number 9846420401 is blocked. When somebody from your office called me for address varification, the person who answered phone could not say correct answer, but I can. I called the customer care and did the same. Still my number is blocked. I do not know why? Please allow me services to my number. Thanks.

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Customer care male
Mr. AmbroseSep 15, 2013

I am having mobile connection with Vodafone and my number 9745730217. On 5th September I recharged on my mobile for rupees 220. On 7th September i received one message from your company that rupees 195 bonus card is activated in my mobile for 550 local minutes. This was done without my knowledge and sanction. on seeing this message i contacted on 198 and registered a complaint with your executive and asked to deactivate the bonus card and requested to credit my deducted cash from my mobile and i got a positive message from your executive. They deactivated the bonus card, but my balance amount remaining zero. 13th friday i contacted your kaloor outlet and registered my complaint. from your kaloor office i got assurence that the deducted amount will be credited within 24 hours, but till now the same is not materialized. so i request you to intervene on this immediately and do the needful to avoid further actions. my request number as per the message received is 428179842.

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Customer care male
Mr. abdul azeezpkJul 21, 2013

Daily 2,3rupees mines from my account.so please stop any activation option.and refund my void cashs.

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Customer care male
Mr. sreekumarJul 02, 2013

everyday from prepaid account a sum of Rs.5 to R.6 is automatically deducted.

Kindly check this and rectify the problem.

My mobile number is 9946393046

Reply