Videocon Kolkata Customer Care Phone Number

Phone Number of Videocon Kolkata is 033 - 32929574 .
For All General Inquiries / Support: 033-39404040

For General Services / Products: 18001370111 / 18001806000 / +(91)-7355873558

Supplementary Contact Numbers: 096729 54346 / 098285 41640

Videocon Service Centres in Kolkata


Appliance Repair Service ยท Khidirpur
Address: 76, Diamond Harbour Rd, Khidirpur, Kolkata, West Bengal 700023
Phone: 096729 54346

Appliance Repair Service Chandra Naskar Road
Address: C-62,Near Axis Bank,Hem Chandra Naskar Road,, Kolkata, West Bengal 700010
Phone: 077929 21162

Company Overview


Videocon is an electronics industry that deals in electronic product. Videocon Telecommunications Limited, Videocon d2h, Videocon Consumer Electronics and Home Appliances is the subsidiaries of Videocon Company. The company deals in Consumer Electronics, Home Appliances, Components, Office Automation, Mobile phones, Wireless, Internet, Petroleum, Satellite television, Power.

The company product such as LED TV, LCD TV, Ultra slim TV, Flat TV, Conventional TV, Washing Machines, Double Door Refrigerator, Single Door Refrigerator, Split and Window AC, Microwave Ovens etc. The Corporation presents service in Bihar, Haryana, Madhya Pradesh, Punjab, Up East, and Up West. The company operates service in different location which include India, Italy, Oman, Brazil, Russia, UAE, China, France, Poland, Bangladesh.


Videocon Kolkata Address


The address of Videocon Kolkata is 5o, Iisco House, 1st Floor, Jawaharlal Nehru Road, Middleton Row, Kolkata, India.

Videocon Kolkata Website


The Website of Videocon Kolkata is www.videocon.com.

Videocon Kolkata Customer Support Service Phone Number


The customer support phone number of Videocon Kolkata is 033 - 32929574 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of Videocon Kolkata Service Center and Videocon Kolkata customer care number is given below. The helpline of Videocon Kolkata customer care number may or may not be toll free.
Videocon Kolkata Phone Number Customer Service

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Your Complaint, Suggestion, Complication, Review To Videocon Kolkata

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Videocon Kolkata Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Nitin Suri CallsNov 22, 2016

Mr. Nitin Suri On Phone To Videocon Kolkata Service
Please note that our washing machine is not working since last three weeks. We have been getting very poor response from your customer care team. The complain was lodged on November 1st after which the technician visited and said that a part has to be replaced which will take around a week. three weeks have passed and till date we have no clue or trace of anyone. Is this how you treat your customers? Can you understand the pain of a housewife whose washing machine is not working since last 21 days?.

Reply
Customer care male
Mr. Videocon Says Dec 01, 2016

Dear nitin suri,

We are still awaiting information about your complaint number. You can contact us on write2us@vgmail. In. Please let us know if we can be of any further assistance.

Regards,
Videocon online team.

Reply
Customer care male
Mr. Videocon Says Nov 23, 2016

Dear mr. Nitin suri, We are sorry for the experience you had. Please write to us about your problem with your complaint id at write2us@vgmail. In and we will put all our efforts in trying to help you out. In order to file your complaint, please sms svc to 53030 or call our customer care on 39404040 prefix with your std code. Eg: 011-39404040 for delhi. Regards, Videocon online time.

Reply
Customer care male
Mr. Sri Aurobindo Siksha Sadan CallsNov 12, 2016

Mr. Sri Aurobindo Siksha Sadan On Phone To Videocon Kolkata Service
My LCD Television is not switching on. Through the remotre and the power on button on the Television is also not responding.

Reply
Customer care male
Mr. videocon Says Dec 01, 2016

Dear mr. Sri aurobindo siksha sadan,

We are still awaiting information about your complaint number. You can contact us on write2us@vgmail. In. Please let us know if we can be of any further assistance.

Regards,
Videocon online team.

Reply
Customer care male
Mr. Arpo Dey CallsNov 07, 2016

Mr. Arpo Dey On Phone To Videocon Kolkata Service
This is to inform you that I have registered a complain on 04th November, but I Still didn't received any engineer visit. I purchase the television on 28th of October2016 and after seven days the problem occurred. I called for several times to the service centre in Kolkata, but to be honest very poor service from there end only making fake promises and lastly they are not picking up my calls. If you can arrange a engineer visit as soon as possible and solve my problem.

Reply
Customer care male
Mr. Subrata Hore CallsOct 08, 2016

Mr. Subrata Hore On Phone To Videocon Kolkata Service
My phone model number is vediocone A29F, but I have problem in battery
So I need to change it, but I could not get it so where I will get it in kol kolkatta.

Reply
Customer care male
Mr. sandip khan CallsOct 06, 2016

Mr. sandip khan On Phone To Videocon Kolkata Service
I want to connect wireless headset to Videocon Smart TV VMA32HH18XAH. In the settings systems and inputs voice search bluetooth headset on to record voice@ checmark box. What does it mean? How to connect wireless headset. Does the TV set has bluetooth? Please help.

Reply
Customer care male
Mr. Saidul Islam CallsOct 04, 2016

Mr. Saidul Islam On Phone To Videocon Kolkata Service
I HAVE PURCHASE ONE LED 24"TV FROM GREAT EASTERN APPLIANCE PVT LTD. 102 D H ROAD KOLKATA. 700034 AGAINST BILL NO:BL/SA/1617/09379 DT. 17/09/16 FREQUINTLY TV STOP PICTURE WITH SOUND
PLEASE TAKE CARE THE MATTER
AWATING FOR YOUR REPLY

Saidul Islam
9007972003.

Reply
Customer care male
Mr. Manab Datta CallsJul 15, 2016

Mr. Manab Datta On Phone To Videocon Kolkata Service
I have a semi automatic washing machine. The spin of the machine is not working. Need to repair the same.

Reply
Videocon Kolkata Customer Service Care Phone Number 256914
Ms. Mrs. Karobi Dey CallsMar 07, 2016

Ms. Mrs. Karobi Dey On Phone To Videocon Kolkata Service
When ever I SMS to check my balance three Ruppees deducted from my mobile balance. It was not so earlier, please tell me the short cut to know my available balance without any charge deduction.

Reply
Videocon Kolkata Customer Service Care Phone Number 252265
Mr. Avijit Dutta CallsJan 25, 2016

Mr. Avijit Dutta On Phone To Videocon Kolkata Service
Dear, I stay in serampore - ramkrishna road, pin-712204, my Videocon 32 inch led TV require repair for which I logged a call on 28. 11. 2015, A customer service person visited my home on 04. 12. 2015. The details of the Job card are as under :- Job number is KOL2811150029. Model number-led-ivc3f2. Purchased date -11. 12. 2014 Customer Name :-Avijit Dutta Add-297/a, ramkrishna road by serampore, serampore, hooghly pin-712204. Ph no-9681588999 The person visited informed that the TV panel needs to be replaced free of cost becouse this under warranty and he was comate replaced this panel Within 20 days. But Already passed by two month. No solve this problem. I has called more and more has visited for the repairs. No Response. Please resolve this issue and do justice as Videocon is a reputed brand in India and such pathetic customer service.

Reply
Customer care male
Mr. Videocon Says Jan 27, 2016

Dear avijit dutta, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail. In and kindly mention your complaint number. In your subject line. Thank you for your cooperation. Regards, Videocon online team.

Reply
Customer care male
Mr. Sujit Dey CallsSep 29, 2015

Mr. Sujit Dey On Phone To Videocon Kolkata Service
Please note I have submitted my Videocon A54 set to your authorized Mobile Centre "The Mobile Solution" (job sheet attached) on 29th August'2015 for the below mentioned reason :1) I am not able to access internet nor able to download anything beside having Vodafone 3G postpaid connection. 2) there is severe problem in hearing the voice when somebody calling me. attachment "Job Acknowledgement Sheet. Pdf" deleted by Sujit Dey /IIDC After severe follow up today i went to them and they have returned the set to me without resolving any problem and saying that the mother board has changed and they are not able to speaker from their own. Also they are trying to give me a fresh job sheet, but the new IMEI no 911337650120722 seems without warranty and they failed to give any receipt. IF I WILL NOT RECEIVE ANY FRUITFUL REPLY ON THE ABOVE BY 24 HRS I HAVE NO OPTION TO LODGE A COMPLAIN IN CONSUMER FORUM.

Reply
Customer care female
Ms. Iman Bhakta CallsAug 22, 2015

Ms. Iman Bhakta On Phone To Videocon Kolkata Service
Videocon spilt AC purchased from Capital electronics Ultadanga, Kolkata. Now not cooling.complaint lodged Ref No. KOL2108150172, Response Code R55049. Service man came open the AC and said Many things damaged inside like compresser, coil, capacitor etc. He said compressor will be replaced free of cost (under warranty), but after then nobody is coming or responding. Kindly do needful.

Reply
Customer care female
Ms. Videocon Says Sep 18, 2015

Dear i am Bhakta, We are pleased to inform you that your issue has been resolved. We would appreciate if you can confirm the same and share your feedback. It would be nice to stay connected and would be our pleasure to be of any assistance in future. Regards, Videocon team.

Reply
Customer care female
Ms. Videocon Says Sep 07, 2015

Dear i man Bhakta, We are pleased to inform you that your issue has been resolved. We would appreciate if you can confirm the same and share your feedback. It would be nice to stay connected and would be our pleasure to be of any assistance in future. Regards, Videocon team.

Reply
Customer care female
Ms. Videocon Says Aug 24, 2015

Dear i am Bhakta, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at write2us@vgmail. In and kindly mention your complaint number. In your subject line. Thank you for your cooperation. Regards, Videocon online team.

Reply
Customer care male
Mr. Samrat Jana CallsMay 09, 2015

Mr. Samrat Jana On Phone To Videocon Kolkata Service
My earlier plan was activated as "NEW GOLD SPORTS". Now I wish to avail "Super Gold" package and from now onward this package will be permanent and final. Therefore, I would expect necessary steps to change it immediately against ID No. 80253274.

Reply
Customer care female
Ms. Gautami Sen CallsOct 26, 2014

Ms. Gautami Sen On Phone To Videocon Kolkata Service
Dear concern, I stay in Kolkata - New Town, my Videocon washing machine require repair for which I logged a call on 19.10.2014, A customer service person visited my home on 20.10.2014. The details of the Job card are as under :- Job number is KOL1910140133 Complaint date :- 19. 10. 2014. model number-VAQ60GMW-WSU Customer Name :-Gautami Sen Add-3D-102, Alaktika housing, New Town. Kolkata -700157. Service charge paid rupees 500/- The person visited informed that the motor of the machine needs to be replaced and he shall visit on 21st. October and do the job, since then till 26th mo one has called nor has visited for the repairs. This is horrible customer service, though we have paid the required amount and are daily waiting for the person to come and do the job, in the mean time we are facing a lot of inconvenience. Please resolve this issue and do justice as Videocon is a reputed brand in India and such pathetic customer service.

Reply
Customer care male
Mr. D.c.khare CallsJul 04, 2014

Mr. D.c.khare On Phone To Videocon Kolkata Service
Sir, i purchased split air condition in April 2011. The complaint is water leaking inside the room. I lodged complaint to alfa appliances,azadnager,kanpur-208002 (phone number 0512-2560092,mobile 9839086719). They replied that installation is wrong which was organized by dealer. My question is that at the time of 1st complaint/service why it was not pointed out by service centre. Now they are creating fear of huge amount expenses. I am loosing a faith on the company,which will be a great loss to the company. I am awaiting your reply and suitable action on this matter.
D. C. Khare
8935001479
Kanpur.

Reply