Videocon Kerala Customer Care Support Information

0484 - 3940404    call by skype, if installedAscend Service, 32-2977 A3 Near Catholic Syrian BK, Anchumuri, Ponnurunim Vyttilla, Cochin, Kerala, India..customercare@vgmail.in   Click to Gmailwww.videocon.com

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Alternate Customer Care Number: 0471 - 3940404
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Videocon Kerala User Queries

Customer care male
Navas.nSep 20, 2016

All the channels are muss condition. No Malayalam channels are visible, evev Malayalam home channel. Please provide a service assistance. This is from Quilon district, Kerala State.

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Customer care male
Stephen ThevadiyilJun 21, 2016

Sir, I Stephen Thevadiyil bought a new Videocon T. V on 17/6/2016, from Pittapilly agency Pala. When i went to buy the T. V, they said that the agency people would come the same day the package is delivered to set it up. I called them the next day and they said they would come that day. The next two days were weekends and i called them again on monday, they said they would come, but didn't and the same thing happened the next day. It has been five days since my package has been delivered. I really thought that your services were good, but i am thinking about changing the product as your are very poor. I hope you will do the needful. Stephen Thevadiyil
9946728881.

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Videocon Kerala Customer Service Care Phone Number 268104
Dinakar P VijayJun 03, 2016

Any Videocon led service centre in kottayam.

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Customer care male
Narayanan K SMay 28, 2016

There was a complaint about Videocon Air cooler. Some body came replace the motor -, but with an incorrect one. It is not at all working properly. We have made so many requests to the service center to correct it, but till now there is no further action from the service center. The service center is Kaduvakkulam (near Koppam) Palakkad, Kerala. Request you to do the needful urgently on it. Thanks
regards
Narayanan.

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Videocon Kerala Customer Service Care Phone Number 260482
Surendran Pillai.rApr 04, 2016

I Surendran Pillai. R of place veliyam(kollam district)bought fridge of videocon (ref-vide-ff-280l-vpl292bbp-2s-blk creepr vat) on 10th June 2015. But now its not getting cooled now a days. Our food items are getting damaged too. The main problem is its not getting cooled even i change the temperature mode to coldest. //phone number-9447084923.

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Customer care male
Videocon Replied Apr 09, 2016

Dear surendran (surendran pillai. R), We are sorry for the experience you had. Please write to us about your problem with your complaint id at write2us@vgmail. In and we will put all our efforts in trying to help you out. Regards, Videocon online team.

Reply
Videocon Kerala Customer Service Care Phone Number 249667
Shafi SubairDec 30, 2015

I have sent a television to kerala palakkkad, from ajman U. A. E (Agent: manama), but now the television has some complaints in operations i am tyring to the customer care nobody responds, i am fed up with the service you are giving, please do the needful at earliest as possible, since i am suggesting my colleagues as well regarding the videocon, and if you respond me will be good for me.

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Customer care male
Videocon Replied Jan 07, 2016

Dear shafi subair, Information about your complaint number is still awaited from you. Please contact us on write2us@vgmail. In with the necessary details for any further assistance. Regards, Videocon online team.

Reply
Customer care male
Videocon Replied Dec 31, 2015

Dear shafi subair, We are sorry for the experience you had. Please write to us about your problem with your complaint id at write2us@vgmail. In and we will put all our efforts in trying to help you out. Regards, Videocon online team.

Reply
Customer care female
Archana AntonyAug 24, 2015

My video-con microwave not working. Please give me the service center number near to me. I am in iritty, kannur. My mobile number 9446165341.

Reply
Customer care female
Videocon Replied Aug 31, 2015

Dear Archana Antony , We are still awaiting information about your complaint number. You can contact us on write2us@vgmail. In. Please let us know if we can be of any further assistance. Regards, Videocon online team.

Reply
Customer care female
Videocon Replied Aug 24, 2015

Dear Archana Antony, We are sorry for the experience you had. Please write to us about your problem with your complaint id at write2us@vgmail. In and we will put all our efforts in trying to help you out. Regards, Videocon online team.

Reply
Customer care male
Rejith KumarMar 04, 2015

My videocon mobile is not working properly. Please give service center details around me. I am from Chengannur, Alappuzha, Kerala.

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Customer care male
Rajagopalan B NairDec 05, 2014

Have purchased the Vediocon one ton Split AC and it is in waranty till Fruary 2015. Have made a complaint through your dealer Next, Muvattupuzha ( NOT COOLING) on 4th Oct. 2014.complaint number is COCO410140087. Once Technician has attended the complaint and advised that one part has to be replaced. Regret to inform you that till date nothing has happened and still the machine is out of order. Kindly look into this matter depute your technician by tomorrow.

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Customer care male
Baiju BOct 25, 2014

I called the number mentioned in the site for registering a complaint for my refrigerator, but the response was not good. He told me that the number was for Kochi, he did not know the Trivandrum number, but this number (9645006492) is in the website.

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Customer care male
Baiju BOct 25, 2014

Respected sir I contacted the phone number mentioned in the site for registering a complaint for our refrigerator, but the operator told that the number I called only for service in Kochi. He did not give the number for Trivandrum, but in your site, the number given was for Kerala. Regards BAIJU B Baijubasheer@yahoo.Com.

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Customer care female
SruthiJun 12, 2014

Our washing machine is out of order. Today when we started it smoke came out from it.

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Customer care male
K NandakumaranNov 20, 2013

Sir, My kenstar fully automatic washing machine not working properly. The problem is stop in between the process. Please send the servicing personnel. My phoneno. Is. My addressthanimatrra thamarassery road poonithura post petta, Ernakulm.

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Customer care male
DileepNov 05, 2013

Hi, i have purchased a Videocon Led TV online and in the website its showing to contact your nearest Videocon Dealers for Free Installation. I am based in calicut.Can you please help me with the contact people who can help me with the installation process .
Your earliest response will be Much appreciated.
Dileep.

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Customer care male
SAJU JACOBSep 19, 2013

THERE IS SHOCK ON THE SWITCHES ON MY VIEDEOCON WASHING MACHINE.
ADDRESS
SAJU JACOB,MAILADIL HOUSE,ERA 53,OUR OWN VALLEY,ERAYILKADAVU,KOTTYAM-1.MOB.8086880604

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Customer care male
BijuJul 31, 2013

Videocon F/G Refrigerator is not cooling. The product was purchased on 14.03.2012.
serial number is.121111260183500782

My name is Biju.R
mobile number.09846068478
Location: Maradu, Tripunithura, Kochi

Reply