Tradus Gurgaon Customer Care Phone Number

01246777005

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Tradus Gurgaon

Tradus is online shopping Store. Tradus is India’s fastest increasing marketplace where buyers and sellers come together to conduct transactions. Tradus was started off in 1997. The company is having central office in Zug, Switzerland. Christian Unger is the CEO and Simon Duffy is the CEO of the company. The corporation provides products such as online auction hosting, online payment systems, Price comparison service, Online classified adverts etc. Tradus shopping site is additional than any other online stores as it lists only branded goods in order secure the quality of the products. The postal and official address, email address and phone number (helpline) of Tradus Gurgaon Service Center and Tradus Gurgaon customer care number is given below. The helpline of Tradus Gurgaon customer care number may or may not be toll free.


Tradus Gurgaon Phone Number Customer Service
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Tradus Gurgaon Customer Care Number Complaints and Reviews

Customer care male
Mr. NARINDER GUPTA SaysMay 22, 2013

I was booked an order with tradus. My order number 9000392. This is a pair of shoe no.8, but the seller has sent no seven to my address. Now I want to return the shoes and want my payment back. NARINDER GUPTA 181-A RESHAM GHAR COLONY, JAMMU MB 09419005297/ EMAIL jandialsales@gmail.com

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Customer care male
Mr. JAJATI SaysMay 23, 2013

I have purchased a shirt from tradus.com and already paid for the product on 7th may 2013, but till now this product is not delivered to me, no mails no conformations for the product.customer care number also not in work. My Order id is 8888234_02

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Customer care male
Mr. kedid wrist watch SaysMay 25, 2013

I WAS BOOKED A KEDID WRIST WATCH 23/05/2013, but THERE IS NO ANY REPLY ABOUT IT SO please TELL ME ABOUT MY OREDER. MY ORDER ID IS-9134867.MY MAIL ADD. IS panditram@yahoo.com

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Customer care male
Mr. Gautam SaysMay 25, 2013

I have placed order for a pair of shoe on tradus to seller natrajtraders01 on Sunday 19 May 2013, but still i haven't received the product, (also have not received the courier tracking no.) my order ID is Sub-Order(9074473_01)

Gautam gtmkmrx@gmail.com
9910771936

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Customer care male
Mr. Dharmendra Rathod SaysMay 27, 2013

It is with deep regret that such an exclusive company should resort to such malicious sellers. The product supplied by your seller is second hand with scratches on the screen guard. Morever, many of the photos of the original user are still on the product. At one glance, it can be seen that the product is second hand and has been previously used roughly by the original user.
D.M.Rathod
SubOrder ID: 9014121_01
Product: Opel Dual SIM Tablet PC Android 4.0.4, seven Inch Bluetooth, WiFi Fm,dual Cam

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Customer care female
Ms. shakshi mehra SaysMay 31, 2013

we have ordered a phone Videocon A30
date- 1/03/2013 order number 7867742
it has a problem in its speaker that is why we want to exchange it

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Customer care male
Mr. Mahesh Shingala SaysJun 10, 2013

Dear Sir,

Please give confirmation when will i get my austin polo combo watches worth rupees 158+ shipping 40 rupees My product ID is: 9295923. My issue id is 871203.

I have given order in prevoius week on your website.

Kindly coorporate.

Regards
Mahesh Shingala

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Customer care male
Mr. pavandeep SaysJun 10, 2013

i was booked my order for t-shirt with tradus, but the seller sent me wrong t-shirt.....i courier that wrong Product to seller .........but they didinot respond me....or mail me.....what should i do? my order ID is 9276885_01.

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Customer care male
Mr. prasasnth SaysJun 17, 2013

i ordered g-5 1+1 mobile, but i received another company mobile and i received one mobile, but in your web site you selling 1+1 dual SIM mobile

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Customer care male
Mr. prasasnth SaysJun 17, 2013

i ordered g-5 1+1 mobile, but i received another company mobile and i received one mobile, but in your web site you selling 1+1 dual SIM mobile and my ID is 9397073

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Customer care male
Mr. Devender Yadav SaysJun 20, 2013

Sir,
I have received Zebronics SPK-SW2800RUCF 2.1 Channel Speaker today 1:30PM today against tradus order number Sub-Order id is 9507101_01. After opening and using I found speaker system is not working properly. 1. LED light not working 2. Volume is not increasing 3. Conuinous hissing sound comming. I feel i have received defective product ( Import date Jun-2011). It is really bad experience anf i feel cheated. please tell what i should do now and how to replace product or refund money. No one is replying neither tradus nor seller deccaninfoways secunderabad, andhrapradesh Devender 9936498880

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Customer care female
Ms. ASHA TONI SaysJun 22, 2013

I have purchased a four set DESIGNER DOUBLE BED SHEET WITH PILLOW COVERS
from tradus.com and already paid from credit card for the product on 7th June 2013, but till now this product is not delivered to me, no mails no conformations for the product.customer care number also not in work. My Order ID:9380272_01,9380272_02,9380272_03,9380272_04

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Customer care male
Mr. Rakesh Gupta SaysJun 26, 2013

I want tollfree no of tradus.com I want to order intex 4470ace kindly conform my order.
Rakesh Gupta
house number 1145 sector 46 Gurgaon
Pincode 122003
Contract number 9818840901

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Customer care male
Mr. satih gokavarapu SaysJun 29, 2013

my sub order id is 9394311 not yet received. status updated as delivered. its a 8GB Sandisk memory card. please make the order to get delivered.
my contact number 9966127268

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Customer care female
Ms. Esha Gupta SaysJul 09, 2013

I ordered
Lakme Eyeconic Smudge Free Kajal
Sub Order id is 9642344_01
on Sunday 24 June 2013, but still i haven't received the product, (also have not received the courier tracking no.) Esha Gupta - esha.013@gmail.com

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Customer care female
Ms. Alpana SaysJul 13, 2013

I have ordered four lakme Iconic Kajal and paid rupees 502 online. My order number is 9917506, but received only one Kajal. I also called on the given customer care number, but didn't get satisfied reply from there.
Give me my money back or deliver rest three Kajal to me

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Customer care male
Mr. sunil kumar gupta SaysJul 16, 2013

i did an transaction 0f rupees 10700 for the payment of a Samsung galaxy s duos black, the amount has been deducted from my account, but i didnot get any confirmation message for the same. so kindly go through it and do the needful.
thank you

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Customer care male
Mr. Premendra Shah SaysJul 16, 2013

I am Order for GTEL Dual SIM Mobile and delivered me Rich Tel Mobile which is very cheap and different in configuration. Now Seller kalpuj traders and tradeus not ready to replace the product.

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Customer care male
Mr. Jai Mishra SaysJul 23, 2013

I have purchased online (Tradus.com,) four T-Shirt from Inceptra Lifestyle Pvt Ltd.these of two T-Shirt so long ...that is not fit of me....so i want to replace of two T-Shirt.. please do needful action as soon as possible, which is detailed mentioned below.

Sub-Order ID= 9942649_01
Product= Boy London Men's T-Shirt Pack of four
RD_AQUBLU_GRN_GRY_MILS

My mobile number=9990391871

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Customer care female
Ms. Jyoti Arora SaysJul 26, 2013

9983661_01 refer my order number orange floral double bed sheet i bought it from tradus, but the quality of the product is very poor the color bleeded in a single wash tradus is such a fake site i m very disappointed with tradus will never shop in future and advise to all also.

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Customer care male
Mr. Vinay Champaneri SaysAug 17, 2013

I have order a 11 size Bacca Bucci Stylish Black Ankle Length Boots from tradus on 03-08-2013, i received that shoes on 16-08-2013 which is "10" size, but my need is "11" size looking at the shoes i find it really to small for my legs and suspect it to be "8" size
logged a complain twice with tradus online, but they are not reverting back on it Sub-Order id is 10252826_01 kindly suggest me how can i change my shoes.

Vinay Champaneri
9820267117

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Customer care male
Mr. Aan Maheshwari SaysAug 19, 2013

Dear Sir,
I was booked an order with tradus. My order number 10236198_01. This is a Micromax-A110Q Canves-2, White, Mobile Phone, but the seller has sent till now to my address. Now I want to cancel my order and want my payment back.
Aman Maheshwari, Merino Panel Products Ltd,
2/14, WHS, 2nd Floor, Kirti Nagar, N.D-110015
M:9650390758
jarunjain@gmail.com

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Customer care male
Mr. ABHILASH V S SaysAug 26, 2013

I placed an order for two medium shirts, when i got the order it was one medium and one large. try to post or call the seller no replay. I want to exchange my product.

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Customer care male
Mr. Harish Podalliwar SaysSep 01, 2013

I was booked an order with tradus.com, MY SubOrder ID: 10478453_01 I booked the Polo Tshirt and got received the order, but the the Tshirt is damaged ( faded colore sopts on the Tshirt) please i want to return the Tshirt and want my payment back.also I tried to call on the toll free number, but the number is not getting connected as it ringin once and got disconnected... Harish Podalliwar..mobile number 8885456984.

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Customer care male
Mr. Vivek SaysSep 10, 2013

I order shirts those display in tradus website, but they sent different colors. I think they do not take personally
This is second time for these wrong products delivered

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Customer care male
Mr. AMARDIP SaysSep 20, 2013

order number.10864332_01.
PLACED AN ORDER. WANTED TO CANCEL.TRADUS DID NOT INFROM THE SELLER.AND HE WAS JUST GOING TO DISPATCH IT, BEFORE I COULD GET THEIR NUMBER AND SPOKE TO THEM.
IRRESPONSIBLE MANAGEMENT AND NO CUSTOMER SERVICE TO SPEAK OF. REFUND IS STILL NOT IN SIGHT. VERY POOR IMPRESSION.

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Customer care male
Mr. anant SaysSep 22, 2013

Hi,
My self Ananta Kumar Nayak,my order ID was 10669930_01(KARBONN A9 Mobile).

The product i have received is a defective piece,The
speaker not working right from beginning and the mobile goes off aftern every call disconnect,
so i request you to exchange my product.Tradus order (10669930_01)

regards
anant
9891990166
nayak.ananta@gmail.com

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Customer care male
Mr. vimal SaysSep 23, 2013

Hi

The Courier person had come with only one quantity of the product for which their was a bill for two quantities on the package (Order id is 10879798_01) so did not receive the courier and sent it back, kindly check and revert as soon as possible, did try to contact the seller, but was not ready to give any response, and also wanted to inform that tradus being such a big online shoping site should have a customer support number for immediate response.

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Customer care male
Mr. TARLOK SINGH SaysSep 25, 2013

HAI IAM TARLOK SINGH BARNALA PUNJAB MY order number 10882951_01 THIS PRODUCT receive IN 25/09/13, but PRODUCT IS BREAKBAL SO please CALL ME MY REGD mobile number AND NO PICK THE TOOL FREE NO SO IAM VERY HARRASHMENT please REVERT ME.

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Customer care male
Mr. Danish S Mehta SaysSep 29, 2013

I had written to you earlier also because my order was late. And now when I received it, what I come to know that the order which I have received is NOT AT ALL matching with the product I ordered. They are not even different colors, but different sweaters even. I must say this is the worst experience of online shopping I have had in my life. And the contact number which you have mentioned in the invoice, what is it? I have called at the number more than 25 times by two of my different numbers, but no, the person at the other end won't pick it up. two times he disconnected my call, and several times my call was going on WAITING means anyone was there with the phone who was talking with anyone else, but not me I have attached two pics of the products you have sent me; do have a look on them and match with what I have ordered. I have also emailed the seller, but no reply from their side till now! I WANT A SOLUTION TO MY PROBLEM ASAP
Sub order id is 10839042_01
Seller: Unico fashion

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Customer care male
Mr. shubham SaysSep 30, 2013

i havenot recive my proper order.... some items are missing i.e 1.blue color flip cover 2.ear phones that were not found in the box... please provide imedaitely... shubham 9555070008 8053010100
my order number is 10917223_01

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Customer care male
Mr. Thirupathi SaysOct 01, 2013

i have ordere a product by selecting wrong size as 32
i request you to please send the same product with 34 size
below are my product details


Sub Order ID Product Name Store Name Qty Price Shipping Charges Convenience fee Subtotal
11007917_01 Basic Edition Men's Chino trouser Pack of 2 ILS (Contact this Store) 1 999 39 2.00 1040
Sub Total (in Rupees) 1040
Net Order value (Amount Paid) (in Rupees) 1040.00
Payment Type Credit Ca

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Customer care male
Mr. pawan kumar SaysOct 07, 2013

was booked an order with tradus.already paid for the product on 28 September 2013, but till now this product is not delivered to me, no mails no conformations for the product.customer care number also not in work. My Order id is 10976556_01

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Customer care male
Mr. Ashok SaysOct 07, 2013

Dear Sir

I give you 10895488_01 Sai Arpan's Designer Double Bed Sheet With two Pillow Covers order, but I have not receive
my order so give me reply

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Customer care male
Mr. Sanjeevi palaniyandi SaysOct 10, 2013

I have purchased a Remote car from tradus.com and already paid for the product on 4th may 2013, but till now this product is not delivered to me, no mails regarding for the delivery of the product.customer care number also not in work. My Order id is 11052542_01

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Customer care male
Mr. D ROmesh SaysOct 14, 2013

ref : order number 10967414_01
i made payment for Samsung mobile on 27th September,13; it was dispatched to me on 4th October and received by me on 8th octobler. i lodged complaint on 9th October regarding improper invoice. since then i have been requesting Tradus to confirm to me that proper invoice and guarentee card shall be couriered to me. Tradus has responded only by way of assurances that the issue will be resolved soon, but confirmation is still awaited even after so may days

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Customer care male
Mr. Darshan Kumar Kukreja SaysOct 17, 2013

Dear Team,
Today I received product Stylish Wall Clocks - six Designs with the order ID 11131640 and the suborder ID 11131640_01 . I received this product in very badly broken condition.I am sending back the broken clock to you by today. Kindly replace this product and send the fresh Stylish wall clock design two as per ordered.
Plz send me mail at below id
darshan.kumar@tataaia.com

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Customer care male
Mr. Khan Abdul Moyid SaysNov 06, 2013

From last two months I am waiting for my replacement of Karbonn Tab A34 HD which I have ordered on 9th September 2013 sub order ID 10750692_01 which I received in bad condition and I have send it back to vendor's address with DO letter, but still I have not received any mail from tradus or vendor for the replacement of the tab when it will be delivered to me.

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Customer care male
Mr. Anant Bamne SaysJan 22, 2014

Dear sir,
This is my second reminder. I have order on tradus.com on 03/01/2014 for size ten number shoes, but I have received size 09 number shoes. I paid rupees 590/- to courier person. I want product as per my order. which is size ten number shoes. I sent many mail to you, but no any reply from your side. Now what can I do?
I want to exchange my order. Please send me size ten number. My order number is 11925165.
Anant Bamne.
9869185450.

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Customer care male
Mr. Mohd.hafizuddin SaysFeb 15, 2014

Gudmrng sir/madam i hav given a order on 12feb and i have got message your tradus.com that your courier delivery on are 15feb, but i did not get my order.

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Customer care female
Ms. K Shobana Santhi SaysFeb 17, 2014

I have ordered a flip cover for my smart phone and the order number is 12342270. I want to cancel the order. Could you please cancel the order.
Thank you.

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Customer care male
Mr. Himanshu SaysMay 24, 2014

Sir, This is with reference to order number 12953937_01. I purchased a double bed sheet, but the original product is entirely different from the image which is displayed on website. So please exchange the product with that product which is as same as its image. Hope for positive reply from your side.
Thank you.
Himanshu
9818065368.

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Customer care male
Mr. Peterct SaysJun 02, 2014

Two days before i am booking a canvas110 flip cover and you send acanvas116 flip cover. It is very different. So please send canvas 110 flip cover.

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Customer care male
Mr. Neeraj Kumar SaysJun 10, 2014

Hello, Please inform me that. I have order a product that roti maker electronic. Would you like to delivery this product in bihar. The pin code is 821307.

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Customer care male
Mr. Sikander Kathat SaysJun 17, 2014

I want to sell my product your website, but i am no idea how to the add product, please call me.

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Customer care male
Mr. Gopal Krishan Chandi SaysJun 27, 2014

I am already received a packet against orderno. 13409662 01 of i pop simple white car door scrath guard on 26. 06. 2014 of against credit card payment of rupees 88/- tradus despatch note number 40550184356.
Now today i. E. On 27. 06. 2014 again received a packet of order number 13409552 tradus despatch note number 40550802132 against (cash on delivery)of rupees 118/- same item-being i do not know any thing about this pay the cash amt. To delivery man this by mistake -i am a sr. Citizen- so please see the matter and to the needful.
Thanks,.

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Customer care user complaints