We had sent one cover on Saturday ( 21-03-2015 ) by your co. PRIME TRACK ( TRACKON COURIER ) But till today ( 24-03-2015 ) our Gurgaon head office that cover not rich. Our head office yet not receive this courier and from your junagadh branch we receive answer that when you will sent courier by prime track that will not rich second day. If you want to sent than sent MANY TIME WE FACE THIS ISSUE FOR JUNAGADH TO GURGAON AND GURGAON TO JUNAGADHKindly do the needful on urgent basePOD Attach in scan.
Dear Customer care, Please Delivered courier as my Consignment No. - 435220283 and my address is Dr. Choephel Kalsang, Phendhery-Che-Kyong, Sorig Tibetan Herbal Clinic, Sudher, Near Shiv Nagar, P. O- Gharoh, Dharamsala, Pin No. - 176215. Mobile No. - 9816088742. So Please as soon as possible.
One courier Docket number is 430700795 (Dated - 17-12-14)was sent to Godrej Vikhroli. Online tracking status is showing it has reached Ghatkopar hub on 19-12-14. Till date it has not reached Godrej Plant in Vikhroli. The same case happened twice. Some one from Godrej has to go and collect the material from Ghatkopar which is not feasible after paying for your courier services. Kindly need your help to resolve this issue. Also your call centers are of no use to customers. No one picks up the phone also some lines are not working at all. One of your representative from Ghatkopar hub to whom I requested for help was too rude. Very much dissatisfied by the way your people respond to customers.
Said busy and call got disconnected. Very strange and first time experience from a customer care number. Now how to communicate my burning issue. Your representative said he is helpless as the consignment is missed in transit it seemsRamesh. P. S. 8130833666.
Dear sir my packet is wrong delivery by yours delivery boy my POD number is 424109957, but i have not received this packet. I have a message from sending person. Please confirm my packet status. My name is Aman Kishor Thakur B-70 1st floor Durga vihar new Delhi 110062 and my mobile number is 9582741998.
I am very unhappy with this courier service, because since last saturday we waiting for the passport to deliver till i am not received and we have canceled our oversees trip also because of this courier agent. This is the 2nd time we are facing the same problem with this courier agent. If you have not enough man power to deliver on time please close your office or don't accept any courier or tell clearly its take time for deliver so that we will make any alternate arrangements. My track number is 3557676. Sorry you say this very worst courier company. You have no proper contact number in Chennai, if we able to contact your office we will come and collect the passport from your office.
Actually your courier agency showing weight more than two times. And taking charge too high ie 125/kg for Agra from Saharanpur. When i have discussed this matter on this no they do not have proper answer and said that agency boy can clear your problem we are not.
We are at A-97, South Ganesh Nagar-110092, were expecting a courier from Mumbai, Consignment number - 418728228, But same is sent back to Mumbai without delivering. They did not even call before coming to deliver at home if we were not present at home at that particular time. This is really very pathetic because that particular courier was very very important. We can not bear its delay. Kindly check the same and update me if it is still in Delhi then we will collect it from there.
My tracking number 421446442 which shows in Ludhiana hub last four days, but it did not deliver yet. Last day when i contact this hub they says it will delivered today. But not delivered last day. Today i contact again this hub they say repeat like last day, but it not delivered. We are very fur-trusted from your services.
We had couriered one packet of document from Gurgaon on 10-11-2014. Vide Trackon number is 422450477. But till date we have not received the same. I had also lodged the complaint with your customer care number and Ms kavita gave me complaint number 714111 dated 15-11-2014. Kindly help.