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Tneb Chennai Customer Care Phone Number

 : 044-28520131
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Tneb Chennai

TNEB Limited is acknowledged as Tamil Nadu Electricity Board. It is energy holding company. This is government based Electricity Board. It was founded in 2010. It has its headquarters in Chennai, Tamil Nadu, and India. Thiru K Gnanadesikan is the prolocutor of Tamil Nadu Electricity Board. The Tamil Nadu Electricity Board arrives beneath the authority of Department of Power. TNEB has a total quantity of 20 million consumers at the moment. To get to know the increasing requirements of energy, the TNEB has suggested several new creation tasks for the coming five years. TNEB has given additional Facility for Internet Electricity Bill Payment thru Net Banking. The postal and official address, email address and phone number (helpline) of Tneb Chennai service center and Tneb Chennai customer care number is given below. The helpline of Tneb Chennai customer care number may or may not be toll free. The contact detail like customer care phone number of Tneb Chennai is 044-28520131 and the address means physical operational location of Tneb Chennai customer care number is NPKRR Maaligai, 144, Anna Salai, Chennai, Tamil Nadu, India. The website www.tnebltd.gov.in where you can get more detail about Tneb Chennai customer care number.
Tneb Chennai Phone Number Customer Service
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Tneb Chennai Customer Care Number Complaints and Reviews

Customer care maleMr. M.venkudikshithulu Says Nov 18, 2014

Though i registered my consumer number online, the same is not getting activated, for payment of bill online.
Customer care reply
Customer care maleMr. G.rozario Says Nov 17, 2014

Dear Sir,

I have made my electricity payment for Rs. 6278/- for consumer number 09426002734 by online payment through ICICI CREDIT CARD on 15.11.2014. The transaction was successful, but I have not received the payment receipt and also It is showing unpaid. Kindly look k in the matter and arrange receipt for Rs 6278. Thanking you,
Yours faithfully,
G. Rozario.
Customer care reply
Customer care maleMr. Sundar Says Nov 14, 2014

Hi,
I called in the morning @9:10 am. But no one has picked up the call. My query is that EB charges for the last month has not been posted in the site to make payment. Please let me know. Thanks.
Customer care reply
Customer care maleMr. Anand Says Nov 10, 2014

This is Anand from Madurai. I have paid my eb through your online payment system. My amount is debited from my account, still no payment is done in my eb. So, i paid to the eb office. they says that the amount will credited to your account. this complaint started from 5-11-2014 but still no amount is credited in my account. Please help me to solve this problem.
Customer care reply
Customer care maleMr. Amarnath.s Says Nov 08, 2014

I have paid my eb bill RS 880 for the month of November, 2014 through Indian bank net banking. My amount was debited and not generate my bill. Kindly refund my amount immediately. My service number is 2504742652.
Customer care reply
Customer care maleMr. Harihara Subramanian V Says Nov 06, 2014

Last week, while taking the EB reading, they mentioned RS 2300 and units consumed is 580. But in the online, it is displaying RS 20 and units consumed is Nil. Please check and confirm. My connection detail is 092452355293, below details for your reference. Region 09-Chennai-South Circle 400-South Section 245-Madipakkam Distribution 235-Periyar Nagar Number 5293.
Customer care reply
Customer care femaleMs. Iniya Says Nov 06, 2014

I paid my bill online with my ICICI amount. In your TNEB website, the transaction status says that "bank approval awaited". I have verified with ICICI bank they have given the RBI reference number as 0672496354 as the bill is paid already. Kindly do help.
Customer care reply
Customer care femaleMs. Satabdi Mazumdar Says Nov 05, 2014

I am a consultant by profession. I have gone on a three month long tour to Australia and in between haven't paid the electricity bill as such. A new lessee has just moved into my premise and she has been unable to pay the electricity bill online as the service has been disconnected. Please reconnect the online services, so that the electricity bill along with the late penalty fees can be paid. I am sharing the lessee's details below. Please contact her for the needful at the earliest. The needful details are as follows:Consumer numbers is 092650051844Consumer name is T. S. Murali.
Customer care reply
Customer care maleMr. K.b.jayaprakash Says Nov 05, 2014

Dear Team,I paid my bill through City Bank. My account got debited with the amount. The transaction status says that bank approval awaited, I called city bank they have given the reference number 599739 as the bill is paid already. Kindly do help.
Customer care reply
Customer care maleMr. R.gunasekar Says Nov 04, 2014

I need the information from Tneb on behalf of the company. We need to make payment online. HT Service number 699Circle code is 0400Circle Name is Chennai south.How to make payment? Kindly guide us.
Customer care reply
Customer care maleMr. Kamalakannan A Says Nov 04, 2014

I made an online payment on 28th of October 2014 to Service number 09212012198 to Mr. V Sundaram for RS 1330. The amount was debited in by SB account and got re-credit of the same within two days. But, when i am again trying to pay the amount thru website, i could not see the amount due. It is showing as NIL. Please help me to pay the amount within the due date (06/11/2014).
Customer care reply
Customer care femaleMs. Sakunthala Bai Says Nov 03, 2014

I pay the Tneb bills through online Payment for three service numbers are 07112154125, 07112154126 and 07112154355. Unfortunately the above mentioned service numbers are deleted from my online account (it shows no record found). Can you please help me to rectify this problem?
Thanks and Regards.
Customer care reply
Customer care maleMr. Prakash Kumar A Says Nov 03, 2014

Dear Team, I paid my bill through ICICI. My account got debited with the amount. The transaction status says that bank approval awaited, when I called ICICI they have given the reference number 67139904112014 as the bill is paid already. Kindly do help.
Customer care reply
Customer care maleMr. Senthilvelselvam Says Oct 24, 2014

My consumer number is 09247334576. A bill amount of RS 2013 was paid through Andhra Bank debit card on 01/10/2014. The payment was successful and amount was deducted from my account, but its not reflected in the paid bill. Then again we have made the payment by cash. Please help us to return the excess payment of RS 2013 Regards, Senthilvel Selvam Six, 9th cross street, Easwaran Nagar,Pammal Chennai-75. Mobile number is 9445025388.
Customer care reply
Customer care maleMr. Senthil Kumar P Says Oct 23, 2014

My Consumer number is 010260032806 and I paid for the EB bill amount of RS 670 with due date 10/11/2014 through ICICI net banking. The transaction was successful and the amount gets debited in my account, but still it is not reflecting on my TNEB account and it says "pay bill". Please look into this and resolve.
Customer care reply
Customer care maleMr. Prabhu Says Oct 20, 2014

I am not able to login to my online account to pay the bill. I have forgotten my consumer number and not able to login. Please help in changing my password. I have called the customer care number, but no response. My user id is prabhu8123. Email id is prabhu.2k07@gmail.com.
Customer care reply
Customer care maleMr. Bharath Says Oct 20, 2014

This is from Anna Nagar, 11th Main Road. Morning itself power supply is not here.
Customer care reply
Customer care maleMr. R Ramesh Says Oct 17, 2014

Keeps on ringing. No one is answering the phone.
Customer care reply
Customer care maleMr. Dhinesh Says Oct 16, 2014

I cannot register in online login. At login time password is not accepted. It is showing mandatory. I tried more than six times with different type of password, but it is not taken. Let me know how i can open in new account. Please do needful.
Customer care reply
Customer care maleMr. Sankaranarayana Pillai Says Oct 15, 2014

My consumer number is 09203025109 a bill amount of rs7360/- was paid through ICICI bank gateway on 15/10/14. The payment was successful and amount deducted from my account, but its not reflected in the paid bill. Please help us regards,

Sankaranarayana Pillai,
4/17 1st cross street,
IndiraNagar,
Adyar,
Chennai-20.
Customer care reply
Customer care maleMr. D.senthil Kumar Says Oct 15, 2014

To,
Dear Sir,
My service number is 010900091210. Past three consumed unit is coming 550. Assessed entries are coming 1650 for two assessment month. Past three month assessed amount is coming sum rupees 1650. We have doubt about meter or reading. Every body knows it is impossible for three month same consumed unit and charges. For your better understanding and reference, I attached the reading details. Kindly take necessary action at your end. I am requesting to you all, Kindly give the proper services and support regarding meter and taking reading.

Thanking you,
Yours faithfully,
D. Senthil Kumar
08895844844.
Customer care reply
Customer care maleMr. Palaniappan M Says Oct 15, 2014

Trying to lodge a complaint for interruption in supply, no response in customer care number.
Customer care reply
Customer care maleMr. Ashish Says Oct 14, 2014

Sir, My card number is 296 002 1384. I paid the bill online, the amount is taken from the account, but not reflecting in your site and still shows the same amount. Please help, my number is 9176104004.
Customer care reply
Customer care maleMr. Nagarajan Says Oct 14, 2014

Hi, I am Nagarajan. My service number is 093080031273. I made a payment of rupees 4140 + 47Rs on 13-10-2014. Amount has been deducted from my credit card, but its not reflecting in my Tneb account. Still its showing like pay bill last date for my account is tomorrow. Can you please do the needful?
My mobile number is 9884338416.
Customer care reply
Customer care maleMr. H Paulraj Says Oct 13, 2014

Sir, My service number is 090410011216. I tried to pay the bill amount of rupees 1330 on 04/10/014 twice through net banking for the said service number, but transaction failed. At the same time, my account was debited twice rupees 1330. Later one amount was approved for payment and adjusted against the bill, but another amount of Rs1330 is still kept pending for refund. Kindly refund the amount at the earliest.
Customer care reply
Customer care maleMr. Muthuraman Says Oct 13, 2014

On Friday, I paid electricity bill using net banking. My number is 0929302258 p. L. Kalaiarasi still status not updated in your database. Big problem is that today is my last date. Please check your database and solve it.
Customer care reply
Customer care maleMr. Seetharaman Says Oct 12, 2014

Dear Team,
Name: S.Nithyanandam
Region:09 Chennai south
Consumer number 09322004656
Today, I have paid my bill via online payment. I have received message from bank, the bill amount rupees 260 was debited, When i rechecked Tangedco online, its not showing nil balance.
Today is my last due date.
So kindly check.
Customer care reply
Customer care maleMr. V.krishnan Says Oct 11, 2014

Dear Sir,
My consumer number is 09264671168
Today (11/10/2014) i have made online payment through net banking. My bank account debited, but receipt not generated.
Request you to update the transaction status.
Thanking you in advance.
V. Krishnan.
Customer care reply
Customer care femaleMs. Francisca Says Sep 25, 2014

Dear sir,

Consumer number 081900011160
Consumer name: thangaraj.
Today i have paid the bill through tneb online payment site. The amount is credited from my State Bank of India account and i got the reference number, but the receipt was not printed in tneb and the due amount is shown still.
Reference number; ig000phla7
Rs : 550( five hundred fifty rupees).
Customer care reply
Customer care maleMr. Rethnavel Says Sep 25, 2014

Yesterday i paid electricity bill using net banking my number is 154001385 maikkal. S. Still status not update your database. Big problem is yesterday is my last date. In your database show bill ammount + penalty. Please check your database and solve it.
Customer care reply
Customer care maleMr. K.devaraj Says Sep 21, 2014

Hi sir. Am devaraj from arakkonam. Am using tneb onlne payment. Yesterday i paid my friend eb card, but two times take my amount rupees 3105. Please help me sir. My mobile number 9790954526.
Customer care reply
Customer care maleMr. Kannan C Says Sep 18, 2014

We have paid our electricity bill for an amount of 1060 on 18 September 2014 at 22. 40. The amount got debited from our bank account, but the service was not completed in website. Kindly confirm at the earliest.
Customer care reply
Customer care maleMr. Krishna Says Sep 15, 2014

Electric bill was paid by online. Once payment made by netbanking got some error, but amount was deducted in my account. Still status is showing not did payment. Please can you give solution for this.
My service no 08079001677,
Name ramaiah.
Customer care reply
Customer care femaleMs. Kulsambee Says Feb 14, 2014

Dear sir/madam,

reference number consumer number 258-004-693 and 258-004-96

I am residing at number 7, 3rd cross street, anna Nagar, anakaputhur, Chennai-600 070.
I have paid the by bill outstanding on 31st October 2013 receipt number Lchs258ar2s306 &lchs258ar2s307, whereas my bill status for the above consumer no's are showing still outstanding and show disconnection of line. In this context i approached eb office several times and i got replied as, this issue occurs due to some updating problem. Also there not to accepting further month payment which falls due on 07-jan-2014. We have taken this issue to concern department. They are not responding properly.
I request you to make arrangement to sort out the issue at the earliest.
Thanks and regards
S. Kulsambee
+91-99401 82921.
Customer care reply
Customer care maleMr. Raj Kumar Says Nov 16, 2013

Sir we have a big problem, We made a payment of rupees For the service no of on wednesday, but you fortunately we had a problem our internet due to that there is some problem in the transaction, The amount is debited form the bank iob, but the payment was not done, We tried so, but its showing that previous transaction is still pending, What shall we do now please help us.
Customer care reply
Customer care maleMr. MALIK KHAN Says Nov 12, 2013

Dear Sir,

This is to inform you that, there are overhead power lines crossing from my house and it is falling below my house area. It seems to be very high risk and danger, it may lead to accident at any time.
I have been following it up with Madapalli EB office past one year. I have visited EB office four times. , but so far no solution.
Now I have applied to change the power line, but every time i have to request to complete the work. So far not yet started.
Customer care reply
Customer care maleMr. Subramanian Says Nov 08, 2013

Dear Sir / Madam,

This is Subramanian from Mahalakshmi Street, East Tambaram. The Service number is 251 515 1088. I have paid the EB Bill of Rs.2957/-, transaction dated 08-Nov-2013 through online. The amount got deducted from my ICICI Bank account, but in the tneb website it shows "Transaction failed". When i checked with my ICICI Bank customer care, they have confirmed that the amount is successfuly forwarded to TNEB. So kindly request you to check and update the status of the bill payment.
Customer care reply
Customer care maleMr. Ahmed Says Nov 07, 2013

Sir, There is a frequent power cuts in the area of macdoom sheriff street, Periamet egmore division, Chennai area due to cable problems mainly during midnight and power off remains entirely during nights and are fixed only the following day. This happens very frequently. Request to fix these problems permanently. Respective officials are requested to replace old cables with the new ones to avoid frequent problems.
Customer care reply
Customer care maleMr. R Kumar Says Nov 05, 2013

This is with reference to my User ID and Password which stand locked and am unable to utilise the online service for payment of Electricity bill for nearly six months.( However paid directly).
Since, I have been experiencing immense problem standing in the line as an aged man, I humbly request you to help me in registering fresh user ID and Password.
My Service number with code is:09268011323
Address:9/4,12th street,Thillai Ganga Nagar,Palavanthangal, Chennai-600061.
Customer care reply
Customer care maleMr. P M Abdul Rawoof Says Nov 05, 2013

We have been having only one phase power for the past ten days and even after repeated complaints oral and written there has been no response or resolution of cable fault that needs to be checked. We have elders and senior citizens who are patients not able to use the account and facing discomfort. Humbly request you to act on resolving this issue immediately. Thank you.

Regards
P M Abdul Rawoof.
Customer care reply
Customer care femaleMs. Aghalya ranganathan Says Oct 24, 2013

We are unable to make payment thru online please guide us how to make it, we have registered it already and we were paying thru online earlier, but now there is some changes.Please help us immediately today is our payment last day.
Customer care reply
Customer care maleMr. karuna karan Says Oct 11, 2013

my service number is 082210061017 I paid rupees 3623 on (10.9.2013) from BANK OF BARODA account number 09340400000309 karan signs and got debited from my account, but i did not get the payment receipt, then i paid from my personal account AXIS BANK v.karunakaran account number 523010100041982 and paid rupees 3623 and get the recept for my axis bank payment.
So kindly refund the amount payed from my bank of baroda ac
Customer care reply
Customer care maleMr. rajesh Says Oct 10, 2013

yesterdar i payed my bill in online payment amount deducted in my account, but e-reciept not generated transaction details cunsumer no 09-032-244-4490 TNEB-37788762-10-1219135000001426 amount-rs760/- consumer no 09-032-244-3966 TNEB-37823753-10-1219135000001426 amount-rs40/- my mobile number 9444191166 my email ID rajeshselvaperumal@gmail.com
Customer care reply
Customer care maleMr. LOORDHUNATHAN Says Oct 10, 2013

dear sir,
my online tneb details :
09521007473
LOORDHUNATHAN
42 madha koil st,maduranthagam
Rs.2818
i paid my bills through ICICI NET BANKING.., but the error show "Your previous Transaction is still pending.". kindly my bills update.

thanking you,
S. RAJESH KUMAR
Customer care reply
Customer care maleMr. Chari Says Oct 08, 2013

Gd Evening sir, I am residing in 140,Royapettah high road, LUZ Corner, Mylapore Chennai-4. Last wee middle volage fluctuations in power complaint loadged thurdays two line man one govindarajan ( One eye problem) and one Mr jaishankar came and opened few input lines in EB panel and total that they will come and resume it next day ... requested next day was malaya amavasai hence they requested to come late by afternoon.. friday, saturday sunday and monday they were not attended the complaints. this day also compalint made ... EB three phase unput to meters distribution box side they opened few loop wires and till at the same condition... i request the same may please be directed to restore the connections... thanking you sir, yours, chari, Retd Police Inspector, Chennai -
Customer care reply
Customer care maleMr. chairman maharaja Says Oct 07, 2013

dear sir. I 'm pay current bill today seven October 13. today is my last day. I pay that bill is online... , but I do not know status . amount debited from my account, but not credited my current bill. when I go second time to pay bill the system say previous transaction is pending. what to doI now? 'd you add fine tomorrow? I 'm Coimbatore. number. 015. 003. 587. my email id. chairmanrcm@gmail.com
Customer care reply
Customer care maleMr. Dharmerndra Says Oct 07, 2013

Dear Sir,
I have to pay my electricity bill, but I forget my password. I requested several timed, but did not get it. My USER NAME: Dharmendra Misra
Password: Forget
Consumer no.2567222196
region; south Chennai
Address; 28 B, AL;S Nagar, Madambakkam, Chennai
mail id; d_misra123@rediffmail.com
I shall be gifgly obliged if you please send the password to my mail address.
regds,
Dr. Dharmendra Misra
Customer care reply
Customer care femaleMs. nitthilam Says Sep 30, 2013

i need the contact number and e-mail of The AAO/Revenue Branchor O/o.The Executive Engineer of Chennai-south as i received the following mail . reference number Service No:092646711481
SD required: Rs.346
SD already available: Rs.4064
SD Bill adjustment/Refund : Rs.3718
Excess SD is eligible for Bill adjustments/Refund based on the request of the service connection owner.The AAO/Revenue Branch, O/o.The Executive Engineer of your Division may be contacted in this regard. I am out of station now for a short period and can contact only through phone or e-mail .kindly do the needful as early as possible.my mail ID nitthilam@yahoo.com
Customer care reply
Customer care maleMr. A B DHARMAMOORTHY Says Sep 27, 2013

FROM,A.B.DHARMAMOORTHY


23rd September 2013


To,
The Assistant Executive Engineer,West Mambalam II
Tamil Nadu Electricity Board,
Chennai – 600 033



Respected Sir,

reference number Service number 272- 012 -727

Sub: Meter Reading wrongly mentioned.


With reference to the above, Please note that, the meter reading details is wrongly entered in your record as 21/9/13 - 5440 - 1490 – Rs.7533/- Instead of the correct details mentioned in the EB Card (21/9/13 -4190-240 – Rs.550/- ) as well as the meter reading.

Hence, I request you to arrange to make a necessary correction in your record for the correct details . Once again I given below the exact details for your reference and the Xerox copy of the EB Card.

Date Reading Consumption

Exact meter reading details - 21/9/13 4190 240 CC Charges 550/-
Customer care reply
Customer care maleMr. Harirajan MV Says Sep 25, 2013

I am Harirajan residing in Dr. Rajendra prasath street, vinayagapuram, ambattur, Chennai 53.. Our area residence suffering from the low voltage problem for the past two weeks. The problem is there both in the morning and night times. Our house is having three phase connection, but unfortunately this low voltage problem is exist in all the three Phases.
Because of this we are finding very difficulty in using the electrical appliances like FAN, ACCOUNT, WATER MOTOR in home.
Could you please take up this issue and provide us a proper and permanent solution. my email ID chfharry@yahoo.com
Customer care reply
Customer care maleMr. AGHASTINE Says Sep 24, 2013

SERVICE NO.09256738153 in the name of SOPHIA JOHN DENNIS ( power of atorney holder D.J.AGHASTINE )
Sir/Madam,
Kindly adjust the Bill adjustment of rupees 859/=( which is with you )in the upcoming bill. I requestyou to kindly adjust the above said amount and do the needful.Thanking you.
Yours truly
D.J.AGHASTINE
Customer care reply
Customer care maleMr. Sridharan Says Sep 23, 2013

there is online payment problem it not activate.For EB No:081-006-872 Adderss:SFNo.272/4 sree grand city,neduvarambakam,ponnari.
Customer care reply
Customer care femaleMs. Vanmathi Says Sep 18, 2013

I am residing at Vaithiyanatha street, Shenoy Nagar.
Service No are
09165003517
09165003706
09165003707
09165003708

we have heavy low voltage problem for many months. we face difficulties in our house hold utilities spoiled.
please provide us solution. thank you
Customer care reply
Customer care femaleMs. Jerina Taj Says Sep 16, 2013

dear sir / madam,
unable to make eb bill through online last four months.
My service no - 01 208 058 227. Please help.
Customer care reply
Customer care femaleMs. Archana Says Sep 12, 2013

I am Archana from Anna Nagar,My Service number is 168-10-234. I have the same issue with the online payment as Mr Dhandapani mentioned in the below complaints. It says invalid customer id. Also i did not get a response when i called the toll free number. Please let look into this.
mail id is archanavel312_2004@yahoo.co.in
Customer care reply
Customer care maleMr. Uday Says Sep 11, 2013

No power @ 12.20, but the power is coming by 1.40, again the power is shutdown, in next ten min the power is come with only the low power, since there is no full power is appear, I m also Complient the local EB office, but there is no response, again I called up you r toll free they people also not response, but my side I m getting my Complient number for the reference, the Complient number is 298, please take the action in priority .
Customer care reply
Customer care maleMr. chandru Says Sep 07, 2013

Iam Chandru, Brother of Hamsa. My EB connection No.is 227.27.9, @ AGS Colony AlwarthiruNagar, Chennai, Under Valasarawakkam circle. I have paid the current monthly consumption charges on 3rd of September, but the TNEB staff has disconnected the service on 4th September by removing the fuse carrier and not even inform above the disconncetion. Now several time over phone as well as through personal request they have not bothered to come and fix the fuse carrier.They are not giving proper response also. Hence please instruct them to reconnect the service with immediate effect and oblige. Sorry for the inconvenience caused to you in this regard.
Regards,
chandru, Ph.9361033517
Customer care reply
Customer care femaleMs. devi Says Sep 03, 2013

I am a resident of valasarawakkam area.since yesterday there has been power cut from 9.30p.m to one or 1.30 a.m.or else there is very low power supply from which a fan can not run fast.apart from that, daily there is one hr load shedding also.
Customer care reply
Customer care maleMr. Vasudevan Says Sep 02, 2013

I could not pay my E.B.tariff through ONLINE PAYMENT SYSTEM of TNEB,since my service No:256 720 835 (Chennai South) is NOT UPDATED into the system. Kindly do the needful immediately, so as to avoid penalty.
Customer care reply
Customer care maleMr. Saravanan Says Aug 31, 2013

No power supply from yesterday night 9pm. No responses from any official. Gandhi Nagar, second cross street.
Customer care reply
Customer care maleMr. Murthaza Says Aug 30, 2013

Sir,

Ref. TN Service No.194/017/9;194/017/1.
We have irractic power supply/low voltage/AC not working for the past one week, but no action was taken in spite of complaint given at high court EB office.
Request you to attend our fault immediately since our patience is running out else we will have to forward the matter at higher level.

Thanks,

Regards,
Gulamali and Sons
No.1,Philip street,
Chennai - 600 001.
Ph:25388305:25390182:9884087380
Customer care reply
Customer care maleMr. imran Says Aug 30, 2013

No current in only our house since yesterday night. Tried the selaiyur office number, but it is out of service.
Please help urgently.

Address: 192, 7th street, maleshwari Nagar, selaiyur, tambaram, ch-73
Customer care reply
Customer care maleMr. Venkatesh Says Aug 30, 2013

sir,
i am venkatesh from korattur(ramalinga aachari street,v.r Nagar).we had power cut in mid night sir.your line man has not attending the call.if current goes means after one hour only coming.if their is an M.L.A or any.higher officer they not taking sevier action.

regards
venkatesh.M
9003212309.
Customer care reply
Customer care maleMr. Kanna Says Aug 27, 2013

Last wednesday, Maintenance carried out in our street, After that Low voltage found in our street. Even daytime tubelight unable to ON. EB personnel checked in House connection, number issue. please do the needful.

Our Street,

6, Andar Nainiappa Street, Mylapore, Chennai-4
Customer care reply
Customer care maleMr. Uttam Jain Says Aug 23, 2013

My ID is nkrih07 i am making payment from this from long time, but now when i try to login there is showing eror
Bad Credentials / account numbert activated?
kindly reply for solution..
thank you
Customer care reply
Customer care maleMr. Sivaram Says Aug 22, 2013

Hi,

I had made a payment for Service number 09317005934 on 27-Jul-2013. Bill Amt: rupees 3738.
Receipt No: PGNICI2325193
Receipt Date: Saturday, 27 July 2013 22:31

TNEB Office: Kamarajapuram
My House is located at Devendran Nagar, Medavakkam.

Today my electricity connection is cut off without any notice. In my online account, it says there is pending amount to be paid. Please take immediate action to restore my connection at the earliest.

PS: Very disappointed with this unprofessional behavior and expecting a prompt response.

Regards,
Sivaram
Customer care reply
Customer care maleMr. Muthukumar Says Aug 18, 2013

The reading is not taken from home, but its updated in net is 2600 when we check as of today August 18 that unit is yet to arrived.
Customer care reply
Customer care maleMr. rajeshkumar Says Aug 15, 2013

dear sir
metr reading person has not come for the last three months to our home....to note down the reading and we are unable to make the payment thru online also.. and they have specified as door lock..as we stay in apartment the compound gate and the meter box is always kept open with security supervision.
our address is..plot # 21, 4th street rajeswari Nagar, Sunnanbu kolathur, madipakkam.
owner name : sivakumar sathyaveni
contact # 9962505972
cons number is 09 245 234 1058
Customer care reply
Customer care maleMr. ganesan Says Aug 15, 2013

i want to get the address to claim the refund for
located in chrompet when i contacted eb office they reffered to go pallavaram please give the correct location.
reference number Service No:09248364453
SD required: Rs.77
SD already available: Rs.818
SD refund/adjustment: Rs.741
Excess SD is eligible for Bill adjustments/Refund based on the request of the service connection owner.The AAO/Revenue Branch, O/o.The Executive Engineer of your Division may be contacted in this regard.
email ganesan_uco@yahoo.co.in
Customer care reply
Customer care maleMr. Parameswaran S Says Aug 11, 2013

Please let me know the contact details of AAO,Revenue office, Office of Executive a engineer, Nungambakkam, to claim Refund of Security Deposit
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Customer care maleMr. subhransu sekhar dash Says Aug 07, 2013

i am not able to pay online for last 15days from the website and also i forgot my service no please provide and give link for poayment. I am not able to pay online. help me in this regard
my consume no 092140073175

S.S.DASH
Sf No 424/541 4th Strret 5th Croos Street Balaji Nagar Nf 02
Rs.5034
03/06/2013
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Customer care maleMr. elavarasan Says Aug 07, 2013

aruna enterprise company established at 2005.name arunapathy,number 573,electrical bill circle kilkattalai branch.this is an company.but still now not change the connection for commercial purpose.still now pay for residential fees.please take the action.this company theaft the current and also create the loss of electricity board.
Customer care reply
Customer care maleMr. Elangovan B Says Aug 06, 2013

Consumer number is 09031019321. Meter is not working for last one month. The same has been informed to local TNEB office and physical letter too handed over. We have followed up several times. The officials told that the meter is not in stock, once come it will be replaced. Up to that I have to pay highest bill of last six months. Because of it is getting delayed I am loosing more money every month. Do the needful immediately
Customer care reply
Customer care maleMr. DHANDAPANI N Says Aug 05, 2013

Sr, i am Dhandapani from seevaran perungudi Chennai. Last ten days i have tried to pay the ebill thorugh net the page has not opened. i have apply the user name and password. after enter the button Bad Credentials / account numbert activated? appeared. what can i do. and i have the forget apply the forget password then app;ying consumer numer it has displayed invalid. please rectify the problems. my mail ID bdms517@gmail.com, my user ID BDMS517
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Customer care maleMr. MURALI MANOHAR Says Aug 05, 2013

Regarding refund /adjustment of excess SD I want to write to AAO/Revenue Br, Executive Engineer of Chennai-North.
Kindly let me know his EMail ID. I reside in Purasawalkam, Vellala Street, Chennai 600084 - My EMail ID is: adade_manohar@yahoo.com OR muralimanohartr@yahoo.com and my mobile number 9840061878....Thanks
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Customer care maleMr. Srinivasan M Says Aug 05, 2013

Power supply fails (when air condition is put to use) during night daily.
27, Tansi Nagar 2nd Street,
Velachery, Chennai-42
Customer care reply
Customer care maleMr. Subramanian Says Aug 01, 2013

I need the phone number and mail ID of the The AAO/Revenue Branch, or O/o.The Executive Engineer of Guduvanchery Division registration my EB SD adjustment because I recd the following mail. Dear Sir/Madam, reference number Service No:095680081895 SD required: Rs.874 SD already available: Rs.2809 SD refund/adjustment: Rs.1935 Excess SD is eligible for Bill adjustments/Refund based on the request of the service connection owner.The AAO/Revenue Branch, O/o.The Executive Engineer of your Division may be contacted in this regard. My email ID is subu_krish@yahoo.co.in
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Customer care maleMr. Appasamy Says Aug 01, 2013

Consumer No : 0926501048
Name : R.SHANMUGAM
Region : 09-Chennai-South
Circle : 400-South
Section : 265-Perungudi South
Distribution : 010-secretariat colony
Number : 48
Address : P.NO.285, SECRETARIAT COLONY, THORAIPPAKKAM

Hi Sir/Madam,

I have received an EB Bill for Jun-Jul 2003 as 7070 INR and the current consumption used 1390 with Meter Reading 21480, but the actual Meter Reading at present shows only 20704. So the Reading Calculation is wrongly taken and consumption rate charged is higher.

Please check and re-calculate the charge for this Jun-Jul 2013 and let me know.
Customer care reply
Customer care maleMr. SRIDHAR Says Jul 31, 2013

MY ADDRESS NO.1655 LIG one 11TH ST,TNHB VELACHERY Chennai 42,IN FRONT OF MY HOME EB LINE WAS FALING NEAR BY MY FRONT GATE.OTHER THEN THAT IT WILL CAUSE VERY DANGEROUS EFFECT FOR ME AND MY STREET PEOPLE.SO MANY TIME I GAVE A COMPLIENT TO RAJBHAVAN OFFICE, but THERE IS NO RESPONCE.I GAVE COMPLIENT MORE THEN TEN TIME.IF you TAKE IT AS SERIOUS UISSUE AND WORK ON IT OTHER WISE I AM READY TO GIVE PETITION TO CM .THIS DECISION HAS BEEN TAKEN BY PEOPLE WHO ARE AL IN MY STREET.
Customer care reply
Customer care maleMr. Maharajan A Says Jul 31, 2013

not getting e mail informing the bill amount consumption etc, .but after paying the bill through net banking we are getting the receipt to the registered mail id.

Mail id is padnagu@gmail.com

Service No :09238022271

Name : Maharajan A.

kindly help.
Customer care reply
Customer care maleMr. srinivasan Says Jul 30, 2013

Sir, I wanted to make on line bill payment,but I do not know the password/id my predecessor had used. how to create a new one for me since it says password already exists.and does not allow me to proceed further
Customer care reply
Customer care maleMr. Kamlesh A Says Jul 29, 2013

The Madipakkam, Chennai has got 11 billing counters out of which only two counters are working. The EB officers is just making time pass here. we the people who wants to go to office has to wait for more than two hours for the payment.
Lot of old aged people and differently abled people is getting affected by those lazy officer. Kindly take necessary action and solve this issue.
Customer care reply
Customer care maleMr. suresh kumar Says Jul 27, 2013

i didnot get my electrycity bill for July month.so please Send my bill through my mail ID nprakashan@yahoo.com.my service numer is 578 014 280,IA
Customer care reply
Customer care maleMr. suresh kumar Says Jul 27, 2013

i didnot get my electrycity bill for July month.so please send my bill through my mail ID nprakashan@yahoo.com
Customer care reply
Customer care maleMr. sivaganesh Says Jul 27, 2013

dear sir/ madam
toady i paid my TNEB BILL (CONSUMER NO 0106802122) Held HDFC net banking(ref no 727125209).the amount debit,but bill not clear.please send correct solution on this.
Customer care reply
Customer care maleMr. Lionel J Martin Says Jul 25, 2013

Dear Sir/Madam,

This is Lionel J Martin on behalf of Ms.Pantaloons Factory Outlet # 15 Gandhi Nagar Adyar Chennai 600020.
We always have problems with regards to the meter reading for the consumer no 09201001615

The reading is only noted, but the payable amount is not mentioned its getting delayed than the normal for the payment. Kindly do the needful for this problem.

Regards,
Lionel J Martin
99-4134-4134
Customer care reply
Customer care maleMr. somachari Says Jul 25, 2013

My service number is 01027017525 for this month i got 1030 rupees as electricity bill it is very higher when compared to previous one so please check wat is the problem.
Customer care reply
Customer care maleMr. Anand raju Says Jul 20, 2013

My service number is 350 019 348 for this month i got 730 rupees as electricity bill it is very higher when compared to previous one so please check wat is the problem.
Customer care reply
Customer care maleMr. K B IYER Says Jul 20, 2013

Sir,
I have noted from the TNEB site that I have to receive refund of the excess payment made by me for SD and asked me to contact AAO/Revenue Branch,O/o the Executive Engineer. I live at Haddows lANE, OFF hADDOWS rOAD, Chennai-600006 AND HENCE i WOULD LIKE TO KNOW TO WHOM I should address my letter. Please send me by e mail the contact details. Mty Meter Numbers are: 0113600515 and o1136005231.
Thanking you,
Customer care reply
Customer care maleMr. Shekar Says Jul 19, 2013

I need the phone number and mail ID of the The AAO/Revenue Branch, or O/o.The Executive Engineer of krishnagiri D.t
Kaveripattinam
Dear Sir/Madam,
reference number Service No:08040018104
SD required: Rs.421
SD already available: Rs.1263
SD refund/adjustment: Rs.842
Excess SD is eligible for Bill adjustments/Refund based on the request of the service connection owner.The AAO/Revenue Branch, O/o.The Executive Engineer of your Division may be contacted in this regard.
Customer care reply
Customer care femaleMs. Muthulakshmi Says Jul 18, 2013

Complainant: P.Muthulakshmi, w/o P.Palanisamy(Late) Respondents: 1)(male) B.Jeyakodi S/o (Late)Balu samy 2)(Female)w/o J.Jeyandi Respected Sir/Madam, Subject:Requesting to stop for creating New EB connection -reg Reference:(Civil case) My Landmark in Dindigul/Nagalnayakanpatti 6th ward TS No 1995/2,1956 B2 and 553 B2 I have existing EB connection was there the criminal offence is happening in this area so please stop permitting the New connection
Customer care reply
Customer care maleMr. Dinesh Says Jul 18, 2013

In 48/72, Nattu pillayar koil st, seven wells, ch-1. No electricity from morning nine to five pm and no working are looking into issue, many complaints are posted no action till now, we are suffering a lot due to this issue.
Customer care reply
Customer care femaleMs. REVATHI Says Jul 18, 2013

WHILE MAKING PAYMENT THE MESSAGE DISPLAYS THAT

Your previous Transaction is still pending.
(Please wait for the transaction details to be updated.)

NO PROPER RESPONSE FROM CUSTOMER CARE

KINDLY HELP US TO MAKE PAYMENT
Customer care reply
Customer care femaleMs. kavitha Says Jul 17, 2013

This is S. Kavitha residing at Jafferkhanpet, Chennai: 600 083. I paid my EB bill of rupees 4491 through internet banking using my Indian bank account on 03/07/2013 at 10.47 AM. The ammout has been debited from my account, but the bill has not been paid. The transaction ID is 194991676. Hence, I paid the bill dirrectly in the EB office at jafferkhanpet branch on 03/07/2013. The EB card number is 21611819. I sent a mail to acrev@tnebnet.org regarding refund.They replied that it will be refunded in a week.But yet i didn't get it.please help me.t
Customer care reply
Customer care maleMr. DHARMA MOORTHY Says Jul 16, 2013

I need the phone number and mail ID of the The AAO/Revenue Branch, or O/o.The Executive Engineer of Chennai-north Division registration my EB SD adjustment because I recd the following mail. Dear Sir/Madam, reference number Service No:272012467 SD required: Rs.988 SD already available: Rs.4118 SD refund/adjustment: Rs.3130 Excess SD is eligible for Bill adjustments/Refund based on the request of the service connection owner. The AAO/Revenue Branch, O/o.The Executive Engineer of your Division may be contacted in this regard. My email ID is mailme.sankarkumar@rediffmail.com
Customer care reply
 
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