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Tata Photon Plus Bangalore Customer Care Number

 : 1800266121, +91-80-66680000, +91-80 422-74661
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Contact Details
Contact number
1800266121, +91-80-66680000, +91-80 422-74661
Office Location
C-Block, Silicon Terrace, 30/1, Hosur Main Road, Koramangala, Bangalore, India
Email address
customercare.karnataka@tatatel.co.in
Website
www.tataphoton.com
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Tata Photon Plus Bangalore

Tata Photon is a Networking device, offered by Tata Docomo company. The device offers up to 3.1 Mbps Internet speed to the users. This speed is approximately 20 times more than the company's other product known as USB net. USB net offers speed of 153 Kbps to the users. Tata Photon's downloading speed is 1.8 Mbps. Tata Docomo provides this device in 60 cities throughout India. The device is available at INR 1,500. It can be utilized on Plug 2 Surf 1x. Prior to Tata Photon Plus, users have limited options to connect internet. With the device, Users have multiple options such as Tata Indicom CDMA 1x USB modem, Tata Indicom plug 2 surf, Tata Indicom data card Internet and many others.

The features of Tata Photon includes free home delivery, support 8 GB Micro SD and Plug-n-play. The device is compatible with a number of operating systems such as Microsoft's Windows XP, Vista and MAC.

Fax No: +91-80-66681000 The postal and official address, email address and phone number (helpline) of Tata Photon Plus Bangalore service center is given above. The helpline of Tata Photon Plus Bangalore service center may or may not be toll free.
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Tata Photon Plus Bangalore Complaints and Reviews

Male ImageMr. Aashish Says Oct 29, 2014

My downloading speed has reduced from 280 KBPS to 5kbs even after paying my dues, when i called the customer care their response was worst. My TATA phone number is TATA Docomo No. 7411465713 do something or else will cancel this and will go for other service provider.
Female ImageMs. Lahitha Says Oct 21, 2014

It have very bad experience which i got from the customer care end. I have called to know the status of recharge done successfuly or not for my dongle to 1800266121 on 21/10/2014 around 11:45am to 11:50 am. The person who received the call asked me to wait for 5 minutes. Again given me the same customer care number. I asked him why do not you tell now and why you gave me the same number and silly reasons that he could not able to find the details. Very shame on their end. Really got fed up.
Male ImageMr. Somshekar Says Aug 07, 2014

My 3g TATA Docomo photon is not working since yesterday. Please help me, i bought this just a week back, paying rupees 2399,.
Male ImageMr. T.srinivasan Says Jun 01, 2014

My. TATA Docomo number is 8792277601. When i try to connect i get connection failed message. Please let me know what is the issue and solution.
Male ImageMr. Ramesh Says Dec 18, 2013

I have facing the problem with a speed from last two months, Download speed is lesser then 0.2Mbps even to open the Gmail account will have to wait for five min. please do needful.
Photon number is 9225319985
Email ID rameshh@sescoi.com.
Male ImageMr. Sharath Says Oct 31, 2013

Dear Team,

Iam Sharath writing raising this complaint regarding TATA photon USB that Iam using form almost four years.My photon number is 9243334662. There was a complaint raised six months (June 1, 2013) back about the network issue. No service was given. When I call them up they say there is no solution for this. Now after all this the billing amount is increased without any notification. This is highly unfair. They refused to take a new complaint as well. I work for one of the TATA groups.If there is no solution for a problem to which TATA photon service is incharge of then what can customer do? This is highly unfair for TATA brand.I do not know if this complaint will even be read, but if somebody reads it, please do look into it. If this is the kind of service TATA gives then people will surely think twice next time.
Male ImageMr. Siddhartha Gupta Says Oct 23, 2013

Not receiving Bill since April 2013. Need soft copy to be mailed well ahead of the due date. Request you to send all the bills from April 2013 onwards. TATA Photon number is 09243311970.

Thank you.
Male ImageMr. Dinakar babu Says Sep 07, 2013

My number 9243569135 as per the plan should be three MBPS speed, but proving only 156 kbps speed .I stopped the payment of rupees 1236 due to the above reason .I guess that Third part recovery agent called me from this number 9891972652 today they filed a case on me to pay the penelity of rupees 250000 to attend the Delhi court .
Cheaters are TATA and they filed a case on me
Male ImageMr. wazeer ahmed Says Aug 29, 2013

my photon number8050802915, it is very slow working, speed is also veryvery slow
Male ImageMr. Rajesh Says Aug 28, 2013

Hi, I am facing lot of problem in using TATA photon. When I have work to do at that time internet speed is very slow i have sent a email a month ago, but till now no response.
Please check my internet speed and let me know what is the issue internet speed.Account number 917850877.
Male ImageMr. NAGESH Says Aug 25, 2013

Dear sir /Madam
i have rechargedd my photon at today at 7.07 pm (25 August 2013)through my AXIS BANK DEBIT CARD "HOWEVER I HAVE NOT YET GOT RECHARGES
(FOR 450 RUPEES-2 GB PLAN)I GOT A CONFIRMATION MESSAGE FROM AXIS BANK REGARDING THE DEBIT OF 450 RUPEES
I CALLED UP YOU CUSTOMER CARE CARE NO, but THE SOMEBODY A SECURITY PERSON TOOK THE CALL AND SAID "AAJ CHUTTI HAI KAL BAAT KARO"AND IMMIDIATELY CUT THE CALL WHAT A POOR CUSTOMER SERVICE???NO BODY IS THERE TO ATTEND THE VALUABLE CUSTOMER
MY PHOTON NUMBER:9242217396
my mail ID :hnageshchirag@gmail.com
Male ImageMr. Chetan G Kumtakar Says Aug 23, 2013

Excessive billing for the month of July-August period. I received a bill of 926 rupees inspite of having paid the previous bill and never used the internet during the last one month. Ideally I should have received the bill till 13-aug as I had requested for cancellation on the 10-Aug for my photon number 9243008806 with reference number 375152609. Reverse any excessive charges immediately and send the accurate bill. I will surely go to consumer court for excessive billing. Till the amount is not reversed I am not going to pay the outstanding amount of rupees 926
Male ImageMr. Praveen Narayanappa Says Aug 22, 2013

Hi,

my TATA photon please 3g device is not working/ speed is very slow and could not open Google.

Service request number is 376684403.

please find the details below.

DEL - 7411045628

Please call to my number (9742820178)
Male ImageMr. chaitanya Says Aug 20, 2013

i was the problem with photon plus in balance enqury ..so i want used the my internet balance detiles and send me 9701621133 this number .our balance detiles
Male ImageMr. Sanganna Says Aug 19, 2013

HI

I want to migrate 3G unlimited plan with IBM corporate account..please let me know the process for the same and tariff also...

Thanks,

Sanganna.T

9448214450
Male ImageMr. rasheed Says Aug 14, 2013

i recharge the TATA photon no9242223482by mistake 250rs.actually it is 255rs recharge.so after recharege 50mb data will be get and validity only 15 days.can i again recharge the 5rs?
Female ImageMs. purvi parikh Says Aug 13, 2013

I have funbook Micromax tablet, and have photon plus, but Tt is not connect each other, and i can notuseinternet. so help me what should i do and please help me if require down load any new features in fun book so help me please. my banglore number is 8884148618.
Male ImageMr. shiva kumar Says Jul 25, 2013

our account number 918037656 we are not using, but still we are getting the bill amount showing rupees 1910 every month please slove the problem as soon as possible give us a call at 080-41152569 or 8050453699.
Male ImageMr. Kalai Says Jul 24, 2013

Hi Team,
we tried reaching TATA Photon customer care numbers(18002661515,1800266555), but it is not all connecting, we felt very bad using this worst service, we have never seen such a worst service any where in India. We have a query about our corporate connection 9242468324, Last two days it is not connecting. Please check and let us know why it is not connecting. My contact number is 9008039911
Male ImageMr. SHIVASHANKAR PRABHU Says Jul 19, 2013

AM SHIVASHANKAR PRABHU,MOB:9448505028,YOURS SALES EXECUTIVE MR.MURTHY SOLD NEW CONNECTION TATA PHOTON 3G,HIS NAME MURTHY and HIS mobile number is8050253936,LAST FOUR DAYS MY TATA PHOTON HAS NOT BEEN ACTIVATED,JUST HE IS FOOLING,PLEASE ASK YOUR SALES EXECUTIVE TAKE BACK YOUR INSTRUMENT and PAY BACK MY MONEY,
Male ImageMr. ramesh Says Jul 17, 2013

I am using TATA photon plus dongle from last one year. every month i am paying 1011/- . though i am paying 1011 per month, i have problem of speed. i have raised issue two months no one has replied and resolved myissue. finally i asked to cancel or stop service. its stoppef now, now i am getting mails saying your billing date is changed and blah blah...
Male ImageMr. shiva kumar Says Jun 20, 2013

we have paid the bill amount rupees 446 for the month of June we have raised the cheque in the name of TATA photon no 9243026163 instade of account number 908933203 i want know payment will be clear or not what is the procedure if not please replay to shiva@leagalwise.ca ASAP....
Female ImageMs. Garima Thakur Says Jun 12, 2013

I purchased a new TATA photon device and it's speed is very slow. Can you tell me why is it so?
Male ImageMr. Rohith Says Jun 09, 2013

Just today recharged my photon+ with Rs:450/- and the number is 9290213898
But i didn't get any SMS...
How can i know whether it was recharged or not
Male ImageMr. subramanya Says Jun 03, 2013

Dear sir
i had purchased TATA photon plus device (no a0000036b8f983)with prepaid number 9242227607 (14 digit number is 19450000108637) about six months back and was not using this since its purchase as there was soe connection issue i could got it clear for your customer care.
during last week i visited your centre near marathalli ring road and got changed my number to post paid connection by paying 100 rs

the new post paid number given by them is 9243012599
and it was told that this will be activated by two days
but it is not activated (15 days over)
Male ImageMr. chidananda Says May 31, 2013

Dear sir
My TATA Photon number 9242650356
While connecting TATA Photon + device its showing error No.628 : connection was terminated by the remote computer……..

Please help in this regard
My Estick details
MODEL : EC 156
MEID : A00000366ACB8D
PESN : 80A0EB2A

Please free to call any further information and clarification

I request you to please rectify the defect

MY E mail id is abchidu@gmail.com
Male ImageMr. Sukhwinder singh Says May 23, 2013

i have facing lot of probem in my TATA photon some time is working and some time is not working i am observe for last ten days same issue .so please check and confirm ASAP.

My TATA Photon Number is.9212064362
Regards

Sukhwinder singh
9815917696
 
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