I have postpaid Tata photon plus dongle. I am not getting signal in my home. I stays in Kodichikkanahalli (near Bommanahalli). Please help me and suggest me what to do for this.
I SkGhausulAzam is a regular customer of TATA photon No. 9242428442(data card, dongle) for last one year. Yesterday (17. 11. 14) was the last day of monthly recharge with the benefit of carrying forward of balance data. Due to some unknown reason my recharge could not be done though an amount of Rs. 350 debited from my account. On query it is found that the amount is lying in Mobikwik and owing to technical problem recharge was not done. Today morning I did the recharge with TATA photon, but balance data 5883 MB is missing. Pl check and add on the balance data if possible, as i am a regular customer of yours. Thanking you sir, .
My Photon number is 9243015344 and my plan is "KA-Photon Plus Unlimited 5GB@950. I have completely paid the last month(September) bill RS 1099.00 and there was no outstanding. For this month (October) the bill has come as RS 1169. 00. I really do not know why this hike in the rate. Kindly do the necessary step and send me the correct bill amount. Thanking youWith RegardsVincilin Paul.
I have requested for the detail bill. Every month, I am not receiving the statement. After sending the mails for the bill, there is no response. All the bad experience. Hope some one will take this as complaint.
My downloading speed has reduced from 280 KBPS to 5kbs even after paying my dues, when i called the customer care their response was worst. My TATA phone number is TATA Docomo No. 7411465713 do something or else will cancel this and will go for other service provider.
It have very bad experience which i got from the customer care end. I have called to know the status of recharge done successfuly or not for my dongle to 1800266121 on 21/10/2014 around 11:45am to 11:50 am. The person who received the call asked me to wait for 5 minutes. Again given me the same customer care number. I asked him why do not you tell now and why you gave me the same number and silly reasons that he could not able to find the details. Very shame on their end. Really got fed up.
My 3g TATA Docomo photon is not working since yesterday. Please help me, i bought this just a week back, paying rupees 2399,.
My. TATA Docomo number is 8792277601. When i try to connect i get connection failed message. Please let me know what is the issue and solution.