What the ***k the sundirect doing, every three months these fools increasing the value of packs uninformatively. If we calling the stupid customer care, the idiots are telling sir the pack rates are increased so you need to recharge again. Why you peoples cheating others like this. RIP Sundirect.
Your customer response very very poor, please close your customer care, I thinking full day, no body not response, I do not have words to scrolling.
Against smart card number 41234384109 yesterday we recharged for a month and received the confirmation message on my mobile 9003084660. My wife Shanthi Sundaralingam had switched on the TV and the set top box. All Tamil channels except SUN TV Program number 100 is working. I Have tried to contact your customer care telephone and I am unable to connect to them. Could someone look into this ASAP.
Please activated my sun direction (My Account No:10212084528)Any contract Number: 8608398662Thanks and Regards, D. Yesu.
On 27th March I have recharged my subscription through net banking, but the amount is not credited in my account and the details as below. Smart Card No. 10140722033 CITRUS 08574275557029 Net Banking Ref. No. 422963963 for Rs. 165/-CITRUS 08515475555779 Net Banking Ref. No. 422961484 for Rs. 165/-Please check and credit the amount in my account.
My SunDirect DTH subscription user name : 41412665196 was due to lapse on 17/03/2015 and I had received a message t this effect on my mobile No: 9894323515. I had immediately gone to the Sun Direct web-site and had recharged online for six months for a sum of Rs. 1380. 00. I had then received a message stating that : “Your payment completed successfully” “Your Transaction Reference No : 507370058060” “Transaction Amount : 1380. 00 “ “Transaction Status : SUCCESS “ TopUp successfully completed. However I am not receiving any channel connection since 17/03/2015. Kindly note that I had paid for six months, but you have not given me a connection for the past three days. Should I go to consumer forum or other redressal process. Kindly take positive action at the earliest, D. James.
My setup box has not recharged for4year's. What solution.
I have recharged my account, but till now video will not come please solve very soon.
My sun TV network is very very low signal so please immediately service engineer. My TV network color is not available so please correct immediate.Thanking you
In my display it shows that the service is currently scrambled i had recharged the account yesterday only and help me.
My smart card number 41245079672 was recharged on today 2. 30 pm(2-12-2014). But there is no signal, please solve the issue at the earliest.
I have taken Sun direct disk before seven years. For long time I have not recharged and not used. I bought that in Tamilnadu, Now I want to take that to Andhra pradesh. Will it work there after recharge. Kindly reply as soon as possible.
Smart card ID number is 42806758910, Name:Najima, Costumed ID number : CR-8875627, Address :3/2. Gazette Begum Street, Royapettah, Chennai-600 014, Mobile number is 9444824707 and 9677036611. From yesterday some technical problems are in our connection. We are not able to see the picture from yesterday. Please kindly solve our problems quickly. Thanking You,
Showing stand by light loading problem. We just replaced new setup box before one month. Again it makes a problem.
Dear sir, My sun direct connection was past three days disconnected. I have rechargedd on 26.06.2014, but till time onwards picture is not come. Please clarify this problem as soon as. Smart card number;41332729957.
Dear sir my sun direct last 2days disconnect(No recharge) Now I recharged today at 7'0 clock, but no signal in my TV (no video only black screen) so please clarify this problem.
My smart card number 41465602039 was recharged on 24-08-2013 ,but there is no signal ,please solve the issue at the earliest
My sun direct last three months this connect (not recharge) Now recharge at 14/05/2013, but the no signal in my Tv. (Disply at no signal)
My Smart card number 41421527882
Please clarify the problem