Sun Direct Andhra Pradesh Customer Care Number Complaints and Reviews
Mr. Nanaji Says Nov 20, 2014
I got a message regarding Hudhud cyclone. In that message pay only 150 to replace the dish, setup box and three months free recharge. But customer care people not give the correct answer about three months free recharge. The service people attend the repair work on 02. 11. 2014 they take Rs. 350/-, but they did not give any receipt also. They demanded 350/- other wise we did not attempt your problem. Now we did not get some of the channels properly. Customer care people say again out service people come to attend please pay 150 for service. SUN DIRECT SERVICE IS TO COLLECT THE MONEY NOT GIVE SERVICE. AM I CORRECT?
Mr. N.ram Prabhu Says Nov 15, 2014
I have taken SUN DTH connection on 2008 and the smart card number is 40254206077. We are facing set top box repairs regularly. We are incurring an expenditure of Rs. 300 to Rs. 500/-and forced to miss some programmes. Please advice a remedy to this problem or provide a standard box with a long time guarantee. Regards.
Mr. Suneel Says Nov 09, 2014
please active chanel number 540. Balance is available.
Mr. Bvgurunath Says Nov 05, 2014
Dear Sir, My smart card number is 42573593805 and my complaint reference number is 1-11266971369 date 29.10.2014. I request you to reinstall my Sun DTH. But i am very regret to inform you that so far zero response from your end. This is the service standard of SUN DTH.
Mr. K Anil Kumar Says Nov 05, 2014
I am not customer of Sun direct, some one has given me my Cell Number i, e 9440945124 as your customer. Daily i am getting messages from your company and it is embarrassing me. I have decided to file case in consumer forum, as i already requested you delete my Cell Number. I am giving you one week time delete my number from your list, if not i will file case in consumer forum.
Mr. Prasad Says Nov 01, 2014
I am one of the customer of Sun Direct. My smart card number is 41172391314. I have a recharged of RS 470 for 3 months. But it is not activated. Please help.
Mr. Devan Says Oct 29, 2014
I am one of the customers of your services. My smart card number is 41280168703. I have recharged it for Rs. 185 today evening at 8.10 pm, but I still not activated my account. Please help.
Mr. M.siva Prasad Says Oct 28, 2014
My Sun Direct number is 10083120187. Today, I am getting signal problem. Please come and solve my problem as soon as possible. My contact detail is 9642302829 and 8008502571.
Mr. N.banu Chander Says Oct 21, 2014
I am one of customers of your Sun Direct. Today, I made a recharge for 1 month pack Rs. 185. But, it has been not activated yet. I am trying to get touch with your call center, but no response found. Please help me as soon as possible. My smart card number is 41280335914 and my mobile number is 9866415581.
Mr. Ravi Kiran Says Oct 21, 2014
Smart card number is 41347324877. I have raised complaint on 18th October 2014. Please let me know the status of it. Complaint number is 1-11213881760.
Mr. Venkata Nagendra Says Oct 21, 2014
After ivrs message phone disconnected. Please resolve problem.
Mr. Venkata Nagendra Says Oct 21, 2014
Our sun direct channels is not coming from last 12 hours. Your call center people did not respond. Our sun direct number is 41054885946. On screen message e50-32 comes. Resolve problem immediately.
Mr. Shravan Says Oct 21, 2014
This is Shravan from KarimNagar district. My complaint is after switching the sun direct, it is showing that no signal or searching for signal up to 20 minutes. I do not know what to do. I called lot of times to customer care. It was also not connecting. Whom to i contact numberw. Help me out. i am completely disparate.
Mr. Rama Krishna Says Oct 21, 2014
I have taken the sun direct HD connection about 12 months. For the last evening onwards, no channels are coming, but i tried to put a complaint on whatever numbers given by sun direct are not working. Frequently they are changing their numbers without any information. In Hyderabad there is no local office and no technician is available for post a complaint. Always we have to depend on Chennai office only and they are not taking action after giving a complaint. While a making a phone call they are putting a music on phone and there is no proper response available. Over all sun direct customer service very very worst service when compared with other dth services. I am recommending to others those who take sun connection better to switch to other DTH service like TATA sky or good DTH service. They are giving very good service customer service.
Mr. Rajeshwar Reddy Says Oct 20, 2014
Sun direct is not working. Each 52-32 Smart card number 42015558384.
Mr. Anil Kumar K P Says Oct 17, 2014
I Anil Kumar K P having a sun direct connection of SIM number 4281 5076 254. My connection is not working after Hudhud cyclone. Please correct the same and justify your services. Regards, Anil Kumar K P.
Ms. M.pavithra Says Oct 14, 2014
We have rechargedd the sun direct TV recharge on 07.10.2014 at 11.30 am for rupees 440 (rupees four hundred forty only) for three months, but till now we have not got the service.
We have already called to customer care many times, but they are not responding to our sun direct recharge.
So for this response i recharged at an amount of rupees 165 for one month on 13.10.2014. Please check my service before recharging of rupees 440 where it has gone?
Set up box no:s13200084930
Smart card number:42899880324.
Mr. Nagaraju Says Sep 23, 2014
We have rechargedd today with amount of rupees 165/-, but we are not getting the service. We have already called to customer care, but they are not responding to activate our sun direct recharge. Please recharge our sun direct card with ID no:41232716195 as early as possible.
Mr. M.naresh Kumar Reddy Says Jun 21, 2014
We have rechargedd yesterday with amount of rupees 185/-, but we are not getting the service. We have already called to customer care, but they are not responding to activate our sun direct recharge. Please recharge our sun direct card with ID no:42880744315 as early as possible.
naresh -- 9533101669 and 7671085181.
Mr. Nageshwara Rao Says Jun 17, 2014
Dear sir we are recharged yesterday smart card number 41047731074, but it is not activated please check and activated immediatly.
Mr. Mutyalaraju Says May 29, 2014
Sir, your service staff in visakhpatnam, andhra pradesh are very lazy and they have no interest towards customers. I have been calling them since from two weeks.
Mr. S Ramana Rao Says May 29, 2014
Sundirect not working s. No 41123405064
Due e52-32 seaching for signal.
Mr. nr nageswara rao Says Nov 06, 2013
I had problem with smardcard. Every time I use to get smartcardfailure.i called to your customer care also he gave one complant no also.1-9263673856.and I had bad exprience with I that guy.i hope he is not the right person to handle.he asking to paya the sevice to look after this.i hope you revert a soon as posible.
Mr. Sabita Says Oct 24, 2013
I am not getting the channels. I am getting the details that E52 32. I have already paid an amount of rupees 500 today as subscription. My service number is 41154214377.
I am trying the customer care since morning, but not getting the service. Kindly check the problem and clear it.
Mr. ravi Says Oct 18, 2013
I recharged telugu value pack, but only etv, gemini, ma movies, gemini moves is coming, other channels or not coming. Telugu News channels also not coming.
please solve this problem.
My smart card nbr
Mr. govindharajan Says Oct 10, 2013
Dear firstname.lastname@example.org ,
You have successfuly added money to your MobiKwik Wallet.
Please note the details
Transaction Type Credit to Wallet
Transaction ID 13812924159924
Transaction Date Wed October 09 09:51:15 IST 2013
Transaction Amount 300
Wallet Balance 300
This transaction will appear in your bank/card statement as ONE MOBIKWIK.
If you have any questions about the payment please file a ticket in the help section. Help
MobiKwiK please take action immediatley in my account it is credited statement is given directly
CUSTOMER NO 41005926005 MY CELL NO 9908690544
Mr. raghu Says Oct 09, 2013
Showing es48-32 no signl not coming any chanels rectify please at mohan Nagar kothapet janapriya aparts flat 146
Mr. DADI KALIDAS Says Oct 06, 2013
I made a complaint to the Customer Care informing that my set box probably not working and requested them to send a mechanic to set right the problem and if required shall replace the set top box by paying the amount as per the norms. The Complaint No.1-9065332821 dtd. 30,9,13. I was told within 24 hours the problem shall be solved and since the, every day four to five times I am contacting to hyderabd CC and also Chennai for taking action.
I sincerely regre to inform you that till date nobody has turned up to rectify/replace the set top box (if box is not repairable).
Yesterday night I contact Chennai CC and expressed my concern regarding the problem and again the lodged complaint against the distributor, the no.1-9095813840.
Could you kindly look into the matter seriously and solve the problem . Also kindly advic
Mr. SATHIYA MOORTHY Says Oct 01, 2013
Sir, My Sun Direct smart card number41244833848. Due to rain since 28.09.2013 not getting signals to my TV in this regard I complaint to the customer care on 29.09.2013 morning and they said the problem will be rectified with in 48 hrs. , but still today the complained is not rectified. So that to day also once again I complained to customer care to Ms.Supriya and the number is 1-9070802060 . Is the problem rectified or not my mobile number is 09989483299 and 09949545671
Mr. JAYAPRAKASH Says Sep 10, 2013
I was recharged on 24 August 2013, RS.1600/- for one year which mention on the set of box (smart card number-42509712131) after that, till date I not get any channels; I was called/mail so many times,
But yesterday I called one of my friends (area cable operator) he came and checked at the time he was opened the box for card cleaning purpose. We were very shocked because inside smart card number is different. (42705254367)
I had been already recharged 1600/- for one year which has been display on the box smart card number-(42509712131)
Set box display smart card number and inside card number are different.
(RECHARGED DETAILS-SMEEAK::--S:--Rs1600/- successful for 42509712131reference number33728262.New bal:636.036@24/08 20:21:27 *manjunaths DTH& mobile world*)
Kindly give me solution (if not understand please call me 8099965380/9000101744)
If I ask costumer care they saying ask distributor, distributor saying recharge shop, recharge shop saying costumer care.please ans???
Mr. P RAVIKUMAR Says Sep 03, 2013
dear sir we r recharged today, amount is deducted in my account rupees 850/.my smart card number is:42815392693,but it is not recharged and validity date is not extended.please activate my account.
Mr. nagaraju Says Aug 25, 2013
we are recharged today, but it is not activated ID no:41432517757 p/z activate
Mr. Rajendar Says Aug 11, 2013
my name is Rajendar my smart card number 41235241712 to day morning i recharge my accont for six month till now not activation please activate my dth thank u
Mr. LAKSHMI REDDY K Says Jul 30, 2013
MY LOGIN ID IS 42509556439 (SUN DIRECT ID NO).
I HAVE FORGOT MY PASSWORD. REQUEST RESET MY PASSWORD AT THE EARLIEST PLEASE
LAKSHMI REDDY K
SUNDIRECT ID - 42509556439
Mr. KONDA REDDY K Says Jul 30, 2013
My sun direct ID is 42509556439 in favour of Mr Lakshmi Reddy K. I have rechargedd recently my sundirect account with an amount of rupees 850/- for a period of six months through Paytm. Previous channels are not coming after recharge of rupees 850/-. Request reconcile at your end. Any further information is required, please call on the following Tele Nos:-
9625529128 (Konda Reddy)S/o Lakshmi Reddy K (or)
9652598341 Lakshmi Reddy K
Mr. B manoj Says Jul 26, 2013
our setup box properly not working. so please do needful..
card number 42589479445r manoj Kumar bag. cell no 08121162045 kondapur siddique Nagar plot no 190 hyderbad..
Mr. salman ali Says Jul 10, 2013
my sun direct no:41033931209 and my name is salman ali from machilipatnam.yesterday i recharged worth of 175/-rs in that time my set of box power off.evening power on the box&TV, but channels not showing.i know what's the problem?my recharge failed?
please give me replay as early as possible my mail id:email@example.com
thanking you sir
Mr. Subramanyam Says Jun 27, 2013
I have rechargedd my account topping up 999 through Party M vide order 106597751 for my sun DTH 42815642022, but the channels streaming is yet to be restored.
Mr. rahul Says Jun 21, 2013
i had ever such an irritated customer services its very disgusting...no proper feedback
if you can stop d signal if not recharged y dnt you do spot activation after recharge
Mr. T PURUSHOTAM Says Jun 19, 2013
I Mr Purushotam contact number 9429928269, was apply for sundirect dth for installation vide costumer register complaint number 18368163471 dated 25 June 2013, as per detail given by the Srikakulam Distt Distributor Mr Nageswar Rao. i was contact Mr Harish, who is fraud, He was taken 1600/- cash and install only antenna with dishtv Brand LNB, No remote, AV cable with the faulty set of box. and last three week there is not active the set up box and any contact to me and his mobile number is not working.
Mr. banoth mohan Says Jun 16, 2013
note lifting my call and i am recharge 160 not display channle please solve my problem urgently
Mr. Ravi Says Jun 04, 2013
Sports channels are given, but we are not getting
Mr. ravindrer Says Jun 01, 2013
not activation my amount
please activation 41209107717 number
Mr. chandra Says May 28, 2013
i want to activate english movies mega pack in my sundirect with smart card number 41418303057 will you activate on it
Ms. JYOTHI Says May 27, 2013
DEAR SIR WE ARE RECHARGED YESERDAY SMART card number 41140630132, but IT NOT ACTIVATED ,PLEACE CHECK AND ACTIVATEIT IS COMNG NO SIGNAL