Hello Support Team,
I recently bought STC wireless gateway model B681-24, am using it as a GSM gateway on my telephony system. When I put a SIM card in it and I call the number, it doesn’t show caller ID, what I see is ‘incoming call’. I removed it completely from the telephony system and I connect an analogue phone to it directly, it still did not show caller ID. We need to see the caller ID to determine who has called and who is calling. Please how do I resolve the issue as it is very urgent,
Looking forward to your reply. Thanks.
Hello good day stc. I would like to know if you have a promotion or raflle to all stc subscribers. Just now 20mins ago. Somebody named mahammad erfan call me and told me my mobile number won the raffle. The price money is 200, 000 sar. And mr. Mohammed erfan claims also that he is working in stc office. He told me i can claim my price at any al rahji bank. 0509581618 and 0537682302 this is his mobile number. But before i can claim my price he ask me to buy 500 recharge card. But i did not buy because i have no money. Until now he is still calling me. Please is this legal or illegal. Please reply my message. And please take action about this because i think this is a SCAM. It has to be to stopped as soon as possible and take this Mr. mohammad erfan to jail before they can victimized another good man working here in the kingdom. Thank you very much.
Assalam o alaekumI purchased 4G Internet SIM from STC Office in Riyadh 40 days before. From last five days, my internet is very slow even I can not browse any website. I tried to call 900, 902, but the call is not connecting on these numbers. Please reply how can I solve this issue because I do not have time to go STC Office again and again.
dear stc please removed VSA to my sim two x a month they stolen my load 3 riyal,please do some action.
0558276973 this numbers always disturbing me texting me a bad message and he braking my reputation
Some one called me I won prize 300, 000 riyal and he told me that you won the prize from stc. And he also told me he has a manager from jadda stc customer services manager. He told me the name Mohammad sameer. Sir I gave them very huege amount. Kindly contact me they are cheat us If any one know about for this person and how can I take out this problems. So kindly contact me in this I'd.
Landline No: 011 4359746 at Sumecy, Bill amount is high always, I had requested only normal land line connection, but may you added some other facilities for me. So, please avoided all other facilities, keep basic land line connection only. Regards, Mini Joseph .
I buy business sawa internet sim, unlimited fo three months, i bought last March 14, why this SIM card is very slow connection, please help, because i change to stc i thought it is much better than my first internet i use, i can watch movie, video in Facebook no picture,
I am using Zain network number 0593383651 this no forwarded all my friends relations all over from five years, but I am not satisfy with this net work I want to change net work with you by s t c same no as mention above I am in Olaya andulus trading center.
My STC modem internet speed 512kps, but same plan near room modem internet speed 7mpbs please check my activation. I think my side no problem your side check please solution.
My STC modem internet speed 512kps, but same modem same plan near friend modem internet speed 7mps please check my activation. I think my side no problem your side check please solution.
I received a call claiming that he is one of your staff telling that I won 2ooth sr to be claimed at al rahji bank, I am on my duty thats why i do not have time to check the Internet whats all about that so when i got home i found that all of that was scammed. How they get my STC information and opened my accounts hoping and trusting that all our information is confidential. They got my iqama number and they can use it for illegal transaction which i am very afraid to happen for me. I am a working mother aiming for the future of my children that why i came to work as an OFW. I hope your company will not ignore my concern to protect also other clients. Can you trace who is the owner of this number0534394640? He called me for nine times he asked me to give him a card number worth Rs 300 after giving he told he will process the cheque he kept me on waiting then he told again to try to give another card number worth600sr that is the time I refused I told him its HARAM. PLEASE HELP thank you.
I received a call from 0538048552. His name was Hassan. He informed me that i wont SAR 200, 000 from STC. He was forcing me to give my Bank Acct and Iqama No. Please Help did i win any prise from STC REALLY ????
Do not do. I have paid but Saudi police cannot catch them. So sad. I have also paid and after complained STC, but still not taken any action.
Dear, I have transferred my location more than a year ago so i request Stc to transfer my landline 0114724375, but they provide me a new number 0114721713. I went Stc office to cancel my old number, but they told me to call 907 and i tried on 907 about more than 50 times, but nobody agree to cancel it. My problem is, bill of both landline coming every month and its becomes over S. R. 7000/- i stopped paying because why should I pay if i am not using their service. I mean for my number 0114724375. Please cancel my old landline and its bill as I didn't use it since July, 2013. Please resolve my issue quickly. Thanks.
I am looking for a female branch open in Riyadh on Saturday. Evidently there is only one at exit 30. How many branches are there that serve men on Saturday? Why do women NOT get the same service as men? We are half the customers! We should have as many branches serving us. It is not a problem of female employees. We can be served by men at separate windows in a privately sectioned part of the hall.
My Iquama number is 2225324397 and my mobile number is 0560271166. On 22nd October I have posted my complaint here and same I have mailed to STC-CARE@stc.com. Sa, STC email@example.com. Sa , firstname.lastname@example.org.Sa also. After that I have received calls from 907 at 10.51 am and 8.08 pm on 23rd October and informed me that the technician will come and install the Joodnet service on 25th October. On 24th October I have received a message from STC mentioning a new phone number, i.E. 0133614487 and password 4680, but I didn't get any information about the installation or technician. So today, 25th October again I have made a call to this no 966114555555 and the person not willing to listen my complaint, since I am talking in English. Please do the installation of the Internet service at the earliest.
One person took the phone and asked to me to hold, after 3-4 minutes no reply. Second time one person took the phone and told he doesn't know English, call another person.
I am Sreekumar VA and my Iquama number is 2225324397 and my mobile number is 0560271166. The nearest STC number is JUBA-044-063-066, the same building have an internet connection. I have applied Joodnet service, 20 MBPS on 25th September 2014 at your Jubail office. So far it is not installed. Nine times I have visited your Jubail office, especially Mr. Kalaf 0556228222, regarding this issue, so many mails I have sent to email@example.com. Sa and I have contacted your technical Manager through 0133416822 as well as 907 and 902. Still not installed the internet service. The issue is that the authorities saying that the particular area have only VDSL facility and from the STC system it is instructing to provide ADSL system. I have been allotted six different phone numbers by STC, and more than 50 messages in English and Arabic. I am getting message that the technician is coming, the next message is apologize beyond its control. Please let me know whether STC is able to provide me the connection. Expecting reply.
Dear sir, my name is Mohammed Younus mobile number is 0533289650. Iqama 2349229530 everyday three riyal is deducting so kindly stop this and remove all other services except phone calls and SMS. I hope you will do the same. Regards Mohammed younus.
I regret to inform you about harassing over the phone at my native place in India from Saudi Arabia. At the moment my whole family is disturbed, cause of the reason and they afraid to receive any call from abroad. There for i am humbly requesting you to please consider my case and do the necessary action for abuser. For the evidence, i have only his cell number as below mentioned. He is talking, so many rubbish things and its irritable. It is not acceptable for any cultural family.
unknown number is 0565874598.
Respected sir, some one registered two post paid numbers in my ID number. I visited stc branch. They cancelled those numbers, but there is an amount more than 800sr under my iqama. How can they do this. There is no terms and conditions to take the post paid SIM and registration? Please investigate this problem and give me a better solution. I have only one prepaid number 0551580075. My ID number 2215610490.
My telephone number 4896095 is dead since last month. I am unable to complain because i do not have landline connection. Please try solve the problem.
Syed raziuddin ahmad
Hi, My name is rohaiza. My account number is 2003630245.
I have already paid my payments. Kindly assist to reconnect my services as soon as possible.
my phone line is dead two hours ago and my internet connection also I call 906 and they said within two days they will send tech to my home
how is that happen this was the second time the 1st time occurred 13 month ago when my phone number transferred to someone
big query for big company?
respected sir ,
i have a complaint to informing you regrading my mobile connection .today i wrongly activated an option that i do not need. jest before five mint i called to your customer service no:909 fro my mobile number is0537430206. the person who attended my call he asked me to wait a while and asked me to stay on the line. and he return back to the call and said that to call in the morning. i am not asking him to deactivate it from there. jest asking him to give me the deactivation code.but i think he is in a sleepy mood and do not giving th proper replay. please take a action or call me back to this number
My name is Kallappa Ramappa jeeragal and my mobile number is - 0506617536 and staying at Riyadh. I got STc SIM before two months so now every week five Riyal is deducting so kindly stop this and remove all the services except phone calls and SMS. Please remove all other services immediately to avoid the deduction of balance of every week. I hope you will do the same.
numbre phone : 0552996166.i have credit, but i cant make call or sending SMS.i just receive them. Find me a solution or call me.best regards
I have taken STC number at riyadh airport.
For Document, I have given my Passport. Now I got my aqama. how should i recharge my STC SIM. my STC number is 0508601392.
my bill is not yet reflect to my account how can i pay the amount of SAR 126.03.If still not yet forward to my account.The STC in fisaliyah give me five days to pay to my bill so that my line is cancel, but until now not yet reflect on my account.This is my STC account# 2008777759 please forward now so that i can pay.Thank you
I hope you can help. I am living in the DQ in RIyadh and bought the STC router on Saturday. I am having problems with internet connectivity dropping or not being able to load web pages. Please can you help.
My landline number is 0114772123 .
Today I get the message that the line is disconnected for nonpayment of dues .
I have already paid my last bill without any delay.
Please restore the connection.
With out my permision there is six stc GSM numbers attached to my ID number in my name I donot know the users Of those six numbers how ican cancel their number.please improve your SIM card service security and risks.
Some one using my Iqama ID to get new SIM nos. Without my permission. I got only one SIM, my SIM no.0535392745 and i am checking by 9988 to 902(STC)then i got message someone get 8(eight) SIM card, the number is 0532603564, 0532603142, 0532603351, 0532603255, 0532603384, 0532603161, 0532603275, 0532603577. Please cancel those nos. I do not want have any problem in the future.
mobile number is 0552949824 it's been barred for 2weeks now and I do not know why. I can not do outgoing calls and messages. I've been to customer service in Batha yesterday, but said they're offline. what's the customer service number that I can contact with?
Assalam sir, whenever i call or message someone they say that "your barred bcause you have no service".I recently recharged my SIM by ten riyal.After recharging also they say the same.Please can you say what is the problem. Please i need help...
Dear sir my mistake transfer to anther number (0559226367) SR 50 ON 03/09/2013.
COMPLAINT number 95589227073
HOPE YOU WILL TAKE ACTION AS SOON AS POSSIBLE.
MY CELL IS 0559766043 IS NOT WORKING
COMPUTER IS TELLING THAT YOUR BARED AND you HAVE NO SERVICE
my cell number is 0559766043 is not working computer is telling dat you are bared you have no service
why my number is barred when i make outgoing call?i didn't do anything on my cellphone last night and the operator said also that i am out of service.
I Want Remove SIM Cards From My Iqama Those Sims I do not Have.Some One Using that SIM by my iqama I must cancel those sims from my iqama.tell me easy method from online service please
i am mohammed Abdul Rauf my mobile number is 0552088024 last ten days i cannot making outgoing calls,please i kindly request to you give me outgoing call facility ,
Mohammed Abdul rauf
i am mohammed Abdul Rauf my mobile number is 0552088024 last ten days i am cannot making outgoing calls,please i kindly request to you give me outgoing call facility ,
Mohammed Abdul rauf
I AM MOHAMMED VASIM KHAN, MY MOBILE NUMBER SI:0503088193.
FROM THIS MOBILE NUMBER I WANT TO SEND MASSAGE TO India, but TILL NOW DIDN'T GO SMS, ALREADY I TRY LOT OF TIME.
PLEASE SOLVE MY MOBILE PROBLEM AS SOON AS POSSIBLE.
MOHAMMED VASIM KHAN
Name Ihsan Ullah Qadar Khan
i have a SAWA number 0551156329 ID no 2307880894.
now this number is off and i want to active again please helpe me.
OR email me methods Ihsan_kpk@yahoo.com
Dear Sir some one using my Iqama ID to get New SIM nos. Without my permission. I got only one Sim.my SIM no.0554728474. And i am also checking by 9988 to 902( STC) i got message someone else get two SIM card.the number is 0550211226 and 0536463770. So please Block those nos. I do not want any proplem in future. Thanking you if you take action immittatly.
One of our Company purchase A AFAQ Wireless, and we are facing trouble of sending and recieving emails, because we find out Ip address 22.214.171.124 (PORT81) was not open for doing transaction, we would like to request for a support.
my land line is complaint 3days know somany time s i complaint, but until know not clear.. no tele phone 2423020.
dear sir ,assalam alaikum.i received call from this no (0508390452)and he with his saudi friend ask me that you won 200000/sr stc lottery to get this money please send us 6000/sr sawa card to get this money.sir how thse people getting our SIM and all call,sms,and other history and SIM ID no.to blackmail us.i also have his iqama no (2340299326).kindly trace these numbers and punish them to save stc fame.
AOA Every one i was on vication and before i go vication i make pakege for incoming call per pakege i pad 30SR
but after i come in my home county i cant received any call from my firend only out going is working
its very bad Services STC