Stc Riyadh Customer Care Phone Number

+966114555555 / +966112907907Imam Mohammed Bin Saud Street, Al Mursalat Area 87912 Saudi Arabia.contactus@stc.com.sawww.stc.com.sa
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Lets Know About Stc Riyadh


STC is officially known as Saudi Telecom company. Saudi Telecom Company telecommunications company in Saudi Arabia which provides landline, Mobile and internet services. Saudi Telecom Company was founded in 1998 and having headquarters in Saudi Arabia. Abdul Aziz AlSagir is the chairman of the company. It is the major Saudi telecom company. The company provides many products including Fixed line and mobile telephony, Internet services, digital television. Saudi Government is the owner of the Stc telecom company. Axis Communications and Maxis Communications are the Subsidiaries of the that company. It is the leading and famous telecom company in Saudi Arabia.

Mobile services Contacts Of STC Riyadh


To know about the mobile services of STC Riyadh, consumers can use the below mentioned contacts to communicate with the officials:
  • Call center: 900
  • Calling from different local operators: 0535000000
  • Calling from outside the country: +966114555555


Landline and internet services Contact Details Of STC Riyadh


Customers who want to take the benefits of Landline and Internet services of STC Riyadh, can contact to the representatives by using the numbers mentioned below:
Telephone: 900 (Broad Band Technical Support)
Telephone: +966112907907 (Calling from different local operators or outside the country)

Other Queries Contacts Of STC Riyadh


For additional queries about STC Riyadh use the below mentioned contacts to communicate with the officials by the given contacts:
Telephone: 905 (Directory Services)
Telephone: 969 (Telegram Services)
Fax: 8003030969

Visiting Address Of STC Riyadh


Customers who want to direct interaction with the officials of STC Riyadh for any support kindly visit at the given address:
Imam Mohammed Bin Saud Street,
Al Mursalat Area 87912 Saudi Arabia

   



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Source of Knowledge


www.stc.com.sa/wps/wcm/connect/english/helpandsupport/contact
www.stc.com.sa

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Stc Riyadh Delineated Here With Complaints and Reviews

Customer care male
Mr. VanceNov 23, 2016

I have tried numerous times to reach someone on the internet/landline customer support number and I never get anyone to answer. I have tried calling between the hours of 0900 and 1800. I am an American living on western compound. The reason I am trying to reach someone is i have been waiting over a month for internet service, I am in Khamis Mushayt. Apparently, STC does not stand behind customer support being there main interest mobile 0570529275.

Reply
Stc Riyadh Customer Service Care Phone Number 299936
Mr. Nayab Shaik RasoolNov 22, 2016

My mobile number is 0502171513 and my Iqama 2423459789 I am getting SMS in Arabic language. Please change Arabic language to English. Even I tried through sending message to 900, but no use. Still not coming.

Stc Riyadh Phone Number Customer Care Service
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Customer care female
Ms. AnjuNov 15, 2016

Greetings in the name of Allah
I want to claim regarding our stc wifi connection with subscription number of2034077714. From this morning 15/02/1438 our connection is on hold due to delay in payment. But i already paid the bill this morning even after that connection not re -established. Trying to contact customer care from morning, but it was very disappointing. I hope here that i will get a positive reply for this. Thanking you
Anju Balachandran.

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Customer care male
Mr. Jeba GreeceNov 10, 2016

I have been requested for New Internet Line on 26/10/2016. Service order 04485884, Name Jeba Greece , , but until now no any result, we call customer care they told there is some problem with box, its already three weeks how many more days we have to wait to get the line. Please do the needful thanks.

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Stc Riyadh Customer Service Care Phone Number 295627
Mr. Elvin BarteNov 04, 2016

Good day sir,

i have my complain about my internet line, before i have contruct for one year and i finish that cotruct already sir. And then after that i am just wondering why they ask me for payment every month? i am not contruct anymore this is what i wondering sir, my connection is disconneted already why the ask me to continue to pay that bill.

Stc Riyadh Phone Number Customer Care Service
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Customer care male
Mr. RamanOct 31, 2016

My name is Raman I am request for brodband Internet before 15days, but that person is not put our request again after 10days I am going in office and again put request. One person is came on 30. 10. 2016 he is ask for wire, but that time we do not have. But we are purchasing from out side. Then call him no one pick our call. And all time his attitude is very bad he say I have no time for you I do not know about everything do not ask questions from me. Please help me I do not know what is the procedures for land line Internet. My mobile number is 0578751748.

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Customer care male
Mr. Mohammad VarishOct 16, 2016

We have received one SIM against passport at saudi airport by ministry of laboar, but how can recharge this SIM with out ecama number other wise provide the ecama number as soon as possible. Awai ting your reply. Regard,
Mohammad varis.

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Customer care male
Mr. Faraz Wali KhanOct 06, 2016

i am from jubail, number is 013-3621736 bill paid 1551. 48 03. 10. 2016, but still showing and phone also disconnected last five days,
we are facing problem due to disconnected phone. Pleas do the needful.

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Stc Riyadh Customer Service Care Phone Number 289771
Mr. Abdul Hassan Mohammed Yousuf SiddiqOct 06, 2016

Dear sir,
I am in vacation in India my mobile 0558151067 was block bcoz my kids put worong pin numberw ask PUK code,
PUK CODE IN Jeddah SAUDI in my homes
Pls solve this issue, if you needful information I will send u,
Just reset I can used my old password which I now
I am thank full.

Stc Riyadh Phone Number Customer Care Service
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Customer care male
Mr. Rolando R. BolneoOct 02, 2016

Why my bill reach 980+ riyal. Account 02020519161. It is cut since January 2016 and when i pay my balance its -200 so payment cannot be made on that month. I hope you enlighten me in this matter. Thank you.

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Customer care male
Mr. Leo Erick JosephSep 19, 2016

I have purchased the router and SIM at start it was working very good, but now i could not load any thing its speed is very slow and the signal are full it have been more than a month and my SIM is about to expire next month ihave purched the antenna also for the speed, but nothing happend its really irritating.

Stc Riyadh Phone Number Customer Care Service
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Customer care male
Mr. Tristan JimenezSep 09, 2016

How to report a filipino employee who is acquising gains in a dishonest manner through improper use of conpany resources?
I know one filipino using the stc car as taxi for employees of national guard hospital. Thank you.

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Customer care male
Mr. Yusuf PerezAug 31, 2016

The following are the STC account numbers that have outstanding balances and reported to SIMAH:
Landline Account Number 0650728297. 20091121
Mobile Phone Account Number 5001635141
Mobile Phone Account Number 254343862

Kindly check the possibility to reduce the outstanding amounts as the dues are high. Thank you and kind regards, .

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Customer care female
Ms. Anerin CherianAug 30, 2016

THIS IS REGARDING THE BILL PAYEMENT BY ME DONE ON 29AUG 2016 AT 11:44AM FROM ALMUBASHER ONLINE PAYEMENT OR TELECOM AND INTERNET LANDLINE, THE STATUS OF BILL WS SHOWN AS DUE SO, I PAYED ONLINE, AFTER PAYEMENT IT WS FOUND THAT THE MONEY)149 sr) WAS DEBITED FROM MY MAIN ACCOUNT BUT STATUS OF BILL WAS -(WE HAVE DETECTED A DUPLICATE PAYEMENT, IF YOU WISH TO PERFORM THE SAME TRANSACTION AGAIN, PLEASE TRY AFTER COUPLE OF MINUTES). THE PAYEMENT WS DONE ACCIDENTLY TWICE AND THE SUBSCRIPTION NUMBER IS 02034077846, KINDLY REVIEW MY PAYEMENT. AND IF SO CAN IT BE CREDITED BACK OR THE MONEY CAN BE TAKEN FOR NEXT BILL. THANKING YOU

WAITING FOR REPLY SINCERELY.

Stc Riyadh Phone Number Customer Care Service
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Customer care male
Mr. JaisankarAug 29, 2016

Dear sir,

i need bill details clarifications for the following number STC 01 2655597 bill for last month 888. 40 SR
this number is DATA line or Phone line only?
which ID for this phone number registered ?
please send me the details.

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Customer care male
Mr. SyedAug 28, 2016

Dear STC Team,
I am trying to close my open ticket under 112918795, but no one is responding. I went to STC headoffice in Riyadh also they are unable to do so. I called on my number its on recording, that your request is under consideration. I contacted on my STC application several times, but didn't get a proper response. My initial order number was "04866568" which was not resolved. Then Complaint no i. E 1-398714074495 then again I contacted them and new complaint number is i. E. 1-398718772375, without any response, I contacted on STC phone app and received a new complaint number i. E 7823602. I would highly appreciate if could you please close my open ticket as I need to cancelled my service completely. Please I am not using my service for one month, but I received bill amount. Kindly look into this matter ASAP please. Thanks.

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Customer care male
Mr. Mohammad SahbanAug 04, 2016

Asslam alikum my name Mohammad Sahban sar my stc broadband internet not working before two days problem and I want to check please help me my landlines nambar 0114989684 iqam nambar 2309555080 sukran.

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Customer care male
Mr. Charlesn ZamoraAug 02, 2016

My location is Jubail City. My wireless internet with just loaded for 3-months unlimited use was cut last evening. Please help me where to contact since I have tried 900, but no option for wireless internet to select so that I can raise my complaints. My iqama number is 2373736004. Charles Zamora.

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Customer care male
Mr. Mohammed Aijazuddin QuraishiJun 27, 2016

Hi,

I subscribed the landline phone in 2015 and now we wanna cancel the service and the landline number is 0114041029 area malaz riyadh. I try to do it over the phone, but my tel number Does not exist, I paid the bill till date. My humble request to you is please do it as soon as possible. Thank you
Best Regards
Mohammed Aijazuddin Quraishi
Acc:2032119193
tel:011 4041029
Malaz Riyadh (KSA).

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Customer care male
Mr. JaanmohammadJun 14, 2016

Sir, i live in batha and here my stc broadband internet not working before 12 days and I want to check first time my stc internet bill and How to pay my internet bill. My broadband number Is :0112861305
My IQAMA number Is :2239493758

Thank you.

Reply
Stc Riyadh Customer Service Care Phone Number 264029
Mr. Sonny LlarenaMay 10, 2016

Good day. My name is Sonny Llarena with internet account number 2042396349 registered to my iqama number 2368403602 is having problem with my fiber optic internet since last week because it has no internet access. Monthly i am paying my bills. Three times i filed ticket for customer service within the week, but still no technician coming in my Area. I hope you can help me about this issue. Thanks. For reference the ticket numbers are 1-371973881705, 1-371397423275 and 1-370873516065.

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Customer care male
Mr. Altaf Ahmad WagayMay 01, 2016

Dear Gents,

This is Altaf Ahmad Wagay ID No 2320953710 I have cancelled my phone connection i. E., Phone No -0133449645 on 18th of February 2016. But still I am receiving Bills for the same above mentioned number Now I request you please check and cancel all the bills which I have received after cancelation this No. and rectify the Issue. Your support and co-operation is highly appreciated. Thanks with Great Regards. Altaf Ahmad Wagay .

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Stc Riyadh Customer Service Care Phone Number 262158
Mr. Taufeeq Ahmed KhanApr 18, 2016

I had requested to transfer my landline 0138962606 from Alkhobar to Riyadh on 27 March 2016 for which I received an SMS containing new landline number 112913402. My request number shown as 3948. So far my land not yet transferred and still active in Alkhobar. My new panel number is AMAL 205 058 in wazarat area. My contact number is 0502896687.

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Stc Riyadh Customer Service Care Phone Number 260823
Mr. ArshadApr 06, 2016

I called at Stc 900 many times to verify my online stc account, but unfortunately i do not find operator to talk about. This is my land line jood connection number 0112312321 and My online ID is arshgr8Kindly do the needful as soon as possible. Arshad Hayat Khan0568818196.

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Stc Riyadh Customer Service Care Phone Number 252782
Mr. Okorosi PeterJan 29, 2016

Hello Support Team,

I recently bought STC wireless gateway model B681-24, am using it as a GSM gateway on my telephony system. When I put a SIM card in it and I call the number, it doesn’t show caller ID, what I see is ‘incoming call’. I removed it completely from the telephony system and I connect an analogue phone to it directly, it still did not show caller ID. We need to see the caller ID to determine who has called and who is calling. Please how do I resolve the issue as it is very urgent,

Looking forward to your reply. Thanks.

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Stc Riyadh Customer Service Care Phone Number 252527
Mr. Howell CalambaJan 27, 2016

Hello good day stc. I would like to know if you have a promotion or raflle to all stc subscribers. Just now 20mins ago. Somebody named mahammad erfan call me and told me my mobile number won the raffle. The price money is 200, 000 sar. And mr. Mohammed erfan claims also that he is working in stc office. He told me i can claim my price at any al rahji bank. 0509581618 and 0537682302 this is his mobile number. But before i can claim my price he ask me to buy 500 recharge card. But i did not buy because i have no money. Until now he is still calling me. Please is this legal or illegal. Please reply my message. And please take action about this because i think this is a SCAM. It has to be to stopped as soon as possible and take this Mr. mohammad erfan to jail before they can victimized another good man working here in the kingdom. Thank you very much.

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Stc Riyadh Customer Service Care Phone Number 248113
Mr. Moosa ImranDec 15, 2015

Assalam o alaekumI purchased 4G Internet SIM from STC Office in Riyadh 40 days before. From last five days, my internet is very slow even I can not browse any website. I tried to call 900, 902, but the call is not connecting on these numbers. Please reply how can I solve this issue because I do not have time to go STC Office again and again.

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Stc Riyadh Customer Service Care Phone Number 233309
Mr. Nadim AhmedJul 26, 2015

Some one called me I won prize 300, 000 riyal and he told me that you won the prize from stc. And he also told me he has a manager from jadda stc customer services manager. He told me the name Mohammad sameer. Sir I gave them very huege amount. Kindly contact me they are cheat us If any one know about for this person and how can I take out this problems. So kindly contact me in this I'd.

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Stc Riyadh Customer Service Care Phone Number 228899
Ms. Mini JosephMay 26, 2015

Landline No: 011 4359746 at Sumecy, Bill amount is high always, I had requested only normal land line connection, but may you added some other facilities for me. So, please avoided all other facilities, keep basic land line connection only. Regards, Mini Joseph .

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Customer care male
Mr. RexMar 20, 2015

I buy business sawa internet sim, unlimited fo three months, i bought last March 14, why this SIM card is very slow connection, please help, because i change to stc i thought it is much better than my first internet i use, i can watch movie, video in Facebook no picture,

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Customer care male
Mr. Shaikh SadullahFeb 11, 2015

I am using Zain network number 0593383651 this no forwarded all my friends relations all over from five years, but I am not satisfy with this net work I want to change net work with you by s t c same no as mention above I am in Olaya andulus trading center.

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Customer care female
Ms. MerlindaNov 16, 2014

I received a call claiming that he is one of your staff telling that I won 2ooth sr to be claimed at al rahji bank, I am on my duty thats why i do not have time to check the Internet whats all about that so when i got home i found that all of that was scammed. How they get my STC information and opened my accounts hoping and trusting that all our information is confidential. They got my iqama number and they can use it for illegal transaction which i am very afraid to happen for me. I am a working mother aiming for the future of my children that why i came to work as an OFW. I hope your company will not ignore my concern to protect also other clients. Can you trace who is the owner of this number0534394640? He called me for nine times he asked me to give him a card number worth Rs 300 after giving he told he will process the cheque he kept me on waiting then he told again to try to give another card number worth600sr that is the time I refused I told him its HARAM. PLEASE HELP thank you.

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Customer care male
Mr. Imran QureshiNov 06, 2014

I received a call from 0538048552. His name was Hassan. He informed me that i wont SAR 200, 000 from STC. He was forcing me to give my Bank Acct and Iqama No. Please Help did i win any prise from STC REALLY ????

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Customer care male
Mr. Mohammad JugnuOct 28, 2014

Dear, I have transferred my location more than a year ago so i request Stc to transfer my landline 0114724375, but they provide me a new number 0114721713. I went Stc office to cancel my old number, but they told me to call 907 and i tried on 907 about more than 50 times, but nobody agree to cancel it. My problem is, bill of both landline coming every month and its becomes over S. R. 7000/- i stopped paying because why should I pay if i am not using their service. I mean for my number 0114724375. Please cancel my old landline and its bill as I didn't use it since July, 2013. Please resolve my issue quickly. Thanks.

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Customer care female
Ms. Faiza AlkhayyalOct 25, 2014

I am looking for a female branch open in Riyadh on Saturday. Evidently there is only one at exit 30. How many branches are there that serve men on Saturday? Why do women NOT get the same service as men? We are half the customers! We should have as many branches serving us. It is not a problem of female employees. We can be served by men at separate windows in a privately sectioned part of the hall.

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Customer care male
Mr. Sreekumar VaOct 25, 2014

My Iquama number is 2225324397 and my mobile number is 0560271166. On 22nd October I have posted my complaint here and same I have mailed to STC-CARE@stc.com. Sa, STC ecare@stc.com. Sa , contactus@stc.com.Sa also. After that I have received calls from 907 at 10.51 am and 8.08 pm on 23rd October and informed me that the technician will come and install the Joodnet service on 25th October. On 24th October I have received a message from STC mentioning a new phone number, i.E. 0133614487 and password 4680, but I didn't get any information about the installation or technician. So today, 25th October again I have made a call to this no 966114555555 and the person not willing to listen my complaint, since I am talking in English. Please do the installation of the Internet service at the earliest.

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Customer care male
Mr. Sreekumar VaOct 22, 2014

I am Sreekumar VA and my Iquama number is 2225324397 and my mobile number is 0560271166. The nearest STC number is JUBA-044-063-066, the same building have an internet connection. I have applied Joodnet service, 20 MBPS on 25th September 2014 at your Jubail office. So far it is not installed. Nine times I have visited your Jubail office, especially Mr. Kalaf 0556228222, regarding this issue, so many mails I have sent to stc_care@stc.com. Sa and I have contacted your technical Manager through 0133416822 as well as 907 and 902. Still not installed the internet service. The issue is that the authorities saying that the particular area have only VDSL facility and from the STC system it is instructing to provide ADSL system. I have been allotted six different phone numbers by STC, and more than 50 messages in English and Arabic. I am getting message that the technician is coming, the next message is apologize beyond its control. Please let me know whether STC is able to provide me the connection. Expecting reply.

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Customer care male
Mr. Mohammed YounusOct 18, 2014

Dear sir, my name is Mohammed Younus mobile number is 0533289650. Iqama 2349229530 everyday three riyal is deducting so kindly stop this and remove all other services except phone calls and SMS. I hope you will do the same. Regards Mohammed younus.

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Customer care male
Mr. SameerOct 15, 2014

I regret to inform you about harassing over the phone at my native place in India from Saudi Arabia. At the moment my whole family is disturbed, cause of the reason and they afraid to receive any call from abroad. There for i am humbly requesting you to please consider my case and do the necessary action for abuser. For the evidence, i have only his cell number as below mentioned. He is talking, so many rubbish things and its irritable. It is not acceptable for any cultural family.
unknown number is 0565874598.

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Customer care female
Ms. Laly MathewSep 28, 2014

Respected sir, some one registered two post paid numbers in my ID number. I visited stc branch. They cancelled those numbers, but there is an amount more than 800sr under my iqama. How can they do this. There is no terms and conditions to take the post paid SIM and registration? Please investigate this problem and give me a better solution. I have only one prepaid number 0551580075. My ID number 2215610490.

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Customer care male
Mr. abdullah n aliOct 06, 2013

my phone line is dead two hours ago and my internet connection also I call 906 and they said within two days they will send tech to my home
how is that happen this was the second time the 1st time occurred 13 month ago when my phone number transferred to someone
big query for big company?

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Customer care male
Mr. abdul rasheedOct 06, 2013

respected sir ,
i have a complaint to informing you regrading my mobile connection .today i wrongly activated an option that i do not need. jest before five mint i called to your customer service no:909 fro my mobile number is0537430206. the person who attended my call he asked me to wait a while and asked me to stay on the line. and he return back to the call and said that to call in the morning. i am not asking him to deactivate it from there. jest asking him to give me the deactivation code.but i think he is in a sleepy mood and do not giving th proper replay. please take a action or call me back to this number

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Customer care male
Mr. Kallappa Ramappa JeeragalSep 28, 2013

Dear Sir,
My name is Kallappa Ramappa jeeragal and my mobile number is - 0506617536 and staying at Riyadh. I got STc SIM before two months so now every week five Riyal is deducting so kindly stop this and remove all the services except phone calls and SMS. Please remove all other services immediately to avoid the deduction of balance of every week. I hope you will do the same.

Regards
KRJeeragal
M-0506617536

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Customer care male
Mr. Manuel M MetiamSep 20, 2013

my bill is not yet reflect to my account how can i pay the amount of SAR 126.03.If still not yet forward to my account.The STC in fisaliyah give me five days to pay to my bill so that my line is cancel, but until now not yet reflect on my account.This is my STC account# 2008777759 please forward now so that i can pay.Thank you

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Customer care female
Ms. Heather CollierSep 19, 2013

Hello

I hope you can help. I am living in the DQ in RIyadh and bought the STC router on Saturday. I am having problems with internet connectivity dropping or not being able to load web pages. Please can you help.

Thank you
Heather Collier

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Customer care male
Mr. Vengail madhu nayanarSep 19, 2013

Dear Sir

My landline number is 0114772123 .

Today I get the message that the line is disconnected for nonpayment of dues .

I have already paid my last bill without any delay.

Please restore the connection.

Best Regards

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Customer care male
Mr. jibrilSep 15, 2013

With out my permision there is six stc GSM numbers attached to my ID number in my name I donot know the users Of those six numbers how ican cancel their number.please improve your SIM card service security and risks.

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Customer care male
Mr. Dudi Ruswandi MaulanaSep 10, 2013

Dear Sir,
Some one using my Iqama ID to get new SIM nos. Without my permission. I got only one SIM, my SIM no.0535392745 and i am checking by 9988 to 902(STC)then i got message someone get 8(eight) SIM card, the number is 0532603564, 0532603142, 0532603351, 0532603255, 0532603384, 0532603161, 0532603275, 0532603577. Please cancel those nos. I do not want have any problem in the future.
Thank you.

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Customer care female
Ms. ShaSep 07, 2013

mobile number is 0552949824 it's been barred for 2weeks now and I do not know why. I can not do outgoing calls and messages. I've been to customer service in Batha yesterday, but said they're offline. what's the customer service number that I can contact with?

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Customer care female
Ms. AsmaSep 06, 2013

Assalam sir, whenever i call or message someone they say that "your barred bcause you have no service".I recently recharged my SIM by ten riyal.After recharging also they say the same.Please can you say what is the problem. Please i need help...

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