Stc Riyadh Customer Care Number

 : +966114555555
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Imam Mohammed Bin Saud Street, Al Mursalat Area 87912 Saudi Arabia
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Stc Riyadh

STC is officially known as Saudi telecom company. Saudi Telecom Company telecommunications company in Saudi Arabia which provides landline, mobile and internet services. Saudi Telecom Company was founded in 1998 and having headquarters in Saudi Arabia. Abdul Aziz AlSagir is the chairman of the company. It is the major Saudi telecom company. The company provides many products including Fixed line and mobile telephony, Internet services, digital television. Saudi Government is the owner of the STC telecom company. Axis Communications and Maxis Communications are the Subsidiaries of the that company. It is the leading and famous telecom company in Saudi Arabia. The postal and official address, email address and phone number (helpline) of Stc Riyadh service center is given above. The helpline of Stc Riyadh service center may or may not be toll free.
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Stc Riyadh Complaints and Reviews

Male ImageMr. Mohammad Jugnu Says Oct 28, 2014

Dear, I have transferred my location more than a year ago so i request Stc to transfer my landline 0114724375, but they provide me a new number 0114721713. I went Stc office to cancel my old number, but they told me to call 907 and i tried on 907 about more than 50 times, but nobody agree to cancel it. My problem is, bill of both landline coming every month and its becomes over S. R. 7000/- i stopped paying because why should I pay if i am not using their service. I mean for my number 0114724375. Please cancel my old landline and its bill as I didn't use it since July, 2013. Please resolve my issue quickly. Thanks.
Female ImageMs. Faiza Alkhayyal Says Oct 25, 2014

I am looking for a female branch open in Riyadh on Saturday. Evidently there is only one at exit 30. How many branches are there that serve men on Saturday? Why do women NOT get the same service as men? We are half the customers! We should have as many branches serving us. It is not a problem of female employees. We can be served by men at separate windows in a privately sectioned part of the hall.
Male ImageMr. Sreekumar Va Says Oct 25, 2014

My Iquama number is 2225324397 and my mobile number is 0560271166. On 22nd October I have posted my complaint here and same I have mailed to STC-CARE@stc.com. Sa, STC ecare@stc.com. Sa , contactus@stc.com.Sa also. After that I have received calls from 907 at 10.51 am and 8.08 pm on 23rd October and informed me that the technician will come and install the Joodnet service on 25th October. On 24th October I have received a message from STC mentioning a new phone number, i.E. 0133614487 and password 4680, but I didn't get any information about the installation or technician. So today, 25th October again I have made a call to this no 966114555555 and the person not willing to listen my complaint, since I am talking in English. Please do the installation of the Internet service at the earliest.
Male ImageMr. muhammadwaqas Says Oct 24, 2014

SIM nomber pin blocked send PUK cod number is 0509179518 please.
Male ImageMr. Sreekumar Va Says Oct 22, 2014

One person took the phone and asked to me to hold, after 3-4 minutes no reply. Second time one person took the phone and told he doesn't know English, call another person.
Male ImageMr. Sreekumar Va Says Oct 22, 2014

I am Sreekumar VA and my Iquama number is 2225324397 and my mobile number is 0560271166. The nearest STC number is JUBA-044-063-066, the same building have an internet connection. I have applied Joodnet service, 20 MBPS on 25th September 2014 at your Jubail office. So far it is not installed. Nine times I have visited your Jubail office, especially Mr. Kalaf 0556228222, regarding this issue, so many mails I have sent to stc_care@stc.com. Sa and I have contacted your technical Manager through 0133416822 as well as 907 and 902. Still not installed the internet service. The issue is that the authorities saying that the particular area have only VDSL facility and from the STC system it is instructing to provide ADSL system. I have been allotted six different phone numbers by STC, and more than 50 messages in English and Arabic. I am getting message that the technician is coming, the next message is apologize beyond its control. Please let me know whether STC is able to provide me the connection. Expecting reply.
Male ImageMr. Mohammed Younus Says Oct 18, 2014

Dear sir, my name is Mohammed Younus mobile number is 0533289650. Iqama 2349229530 everyday three riyal is deducting so kindly stop this and remove all other services except phone calls and SMS. I hope you will do the same. Regards Mohammed younus.
Male ImageMr. Sameer Says Oct 15, 2014

I regret to inform you about harassing over the phone at my native place in India from Saudi Arabia. At the moment my whole family is disturbed, cause of the reason and they afraid to receive any call from abroad. There for i am humbly requesting you to please consider my case and do the necessary action for abuser. For the evidence, i have only his cell number as below mentioned. He is talking, so many rubbish things and its irritable. It is not acceptable for any cultural family.
unknown number is 0565874598.
Female ImageMs. Laly Mathew Says Sep 28, 2014

Respected sir, some one registered two post paid numbers in my ID number. I visited stc branch. They cancelled those numbers, but there is an amount more than 800sr under my iqama. How can they do this. There is no terms and conditions to take the post paid SIM and registration? Please investigate this problem and give me a better solution. I have only one prepaid number 0551580075. My ID number 2215610490.
Male ImageMr. Syed Raziuddin Ahmad Says Sep 16, 2014

My telephone 011 4896095 is dead since last month. Please try to solve my problem.
Male ImageMr. Syed Raziuddin Ahmad Says Sep 16, 2014

My telephone number 4896095 is dead since last month. I am unable to complain because i do not have landline connection. Please try solve the problem.
Syed raziuddin ahmad
Female ImageMs. Rohaiza Says Jul 13, 2014

Hi, My name is rohaiza. My account number is 2003630245.
I have already paid my payments. Kindly assist to reconnect my services as soon as possible.
Male ImageMr. abdullah n ali Says Oct 06, 2013

my phone line is dead two hours ago and my internet connection also I call 906 and they said within two days they will send tech to my home
how is that happen this was the second time the 1st time occurred 13 month ago when my phone number transferred to someone
big query for big company?
Male ImageMr. abdul rasheed Says Oct 06, 2013

respected sir ,
i have a complaint to informing you regrading my mobile connection .today i wrongly activated an option that i do not need. jest before five mint i called to your customer service no:909 fro my mobile number is0537430206. the person who attended my call he asked me to wait a while and asked me to stay on the line. and he return back to the call and said that to call in the morning. i am not asking him to deactivate it from there. jest asking him to give me the deactivation code.but i think he is in a sleepy mood and do not giving th proper replay. please take a action or call me back to this number
Male ImageMr. Kallappa Ramappa Jeeragal Says Sep 28, 2013

Dear Sir,
My name is Kallappa Ramappa jeeragal and my mobile number is - 0506617536 and staying at Riyadh. I got STc SIM before two months so now every week five Riyal is deducting so kindly stop this and remove all the services except phone calls and SMS. Please remove all other services immediately to avoid the deduction of balance of every week. I hope you will do the same.

Male ImageMr. abdelhak Says Sep 26, 2013

numbre phone : 0552996166.i have credit, but i cant make call or sending SMS.i just receive them. Find me a solution or call me.best regards
Male ImageMr. Mohammed Naimuddin Says Sep 22, 2013

I have taken STC number at riyadh airport.
For Document, I have given my Passport. Now I got my aqama. how should i recharge my STC SIM. my STC number is 0508601392.
Male ImageMr. Manuel M Metiam Says Sep 20, 2013

my bill is not yet reflect to my account how can i pay the amount of SAR 126.03.If still not yet forward to my account.The STC in fisaliyah give me five days to pay to my bill so that my line is cancel, but until now not yet reflect on my account.This is my STC account# 2008777759 please forward now so that i can pay.Thank you
Female ImageMs. Heather Collier Says Sep 19, 2013


I hope you can help. I am living in the DQ in RIyadh and bought the STC router on Saturday. I am having problems with internet connectivity dropping or not being able to load web pages. Please can you help.

Thank you
Heather Collier
Male ImageMr. Vengail madhu nayanar Says Sep 19, 2013

Dear Sir

My landline number is 0114772123 .

Today I get the message that the line is disconnected for nonpayment of dues .

I have already paid my last bill without any delay.

Please restore the connection.

Best Regards
Male ImageMr. jibril Says Sep 15, 2013

With out my permision there is six stc GSM numbers attached to my ID number in my name I donot know the users Of those six numbers how ican cancel their number.please improve your SIM card service security and risks.
Male ImageMr. Dudi Ruswandi Maulana Says Sep 10, 2013

Dear Sir,
Some one using my Iqama ID to get new SIM nos. Without my permission. I got only one SIM, my SIM no.0535392745 and i am checking by 9988 to 902(STC)then i got message someone get 8(eight) SIM card, the number is 0532603564, 0532603142, 0532603351, 0532603255, 0532603384, 0532603161, 0532603275, 0532603577. Please cancel those nos. I do not want have any problem in the future.
Thank you.
Female ImageMs. Sha Says Sep 07, 2013

mobile number is 0552949824 it's been barred for 2weeks now and I do not know why. I can not do outgoing calls and messages. I've been to customer service in Batha yesterday, but said they're offline. what's the customer service number that I can contact with?
Female ImageMs. Asma Says Sep 06, 2013

Assalam sir, whenever i call or message someone they say that "your barred bcause you have no service".I recently recharged my SIM by ten riyal.After recharging also they say the same.Please can you say what is the problem. Please i need help...
Male ImageMr. Sulthan H NIJAMUDEEN Says Sep 04, 2013

Dear sir my mistake transfer to anther number (0559226367) SR 50 ON 03/09/2013.
COMPLAINT number 95589227073

Male ImageMr. SIRAJ Says Sep 03, 2013


Male ImageMr. siraj Says Sep 03, 2013

my cell number is 0559766043 is not working computer is telling dat you are bared you have no service
Female ImageMs. Chel Says Aug 29, 2013

why my number is barred when i make outgoing call?i didn't do anything on my cellphone last night and the operator said also that i am out of service.
Female ImageMs. fatima khan Says Aug 26, 2013

I Want Remove SIM Cards From My Iqama Those Sims I do not Have.Some One Using that SIM by my iqama I must cancel those sims from my iqama.tell me easy method from online service please
Male ImageMr. Mohammed Abdul Rauf Says Aug 25, 2013

Dear sir,
i am mohammed Abdul Rauf my mobile number is 0552088024 last ten days i cannot making outgoing calls,please i kindly request to you give me outgoing call facility ,

thank you.
your subscriber
Mohammed Abdul rauf
Male ImageMr. Mohammed Abdul Rauf Says Aug 25, 2013

Dear sir,
i am mohammed Abdul Rauf my mobile number is 0552088024 last ten days i am cannot making outgoing calls,please i kindly request to you give me outgoing call facility ,

thank you
your subscriber
Mohammed Abdul rauf
Male ImageMr. MOHAMMED VASIM KHAN Says Aug 18, 2013




Male ImageMr. Ihsan Ullah Says Aug 17, 2013

Name Ihsan Ullah Qadar Khan
Dear sir:
i have a SAWA number 0551156329 ID no 2307880894.
now this number is off and i want to active again please helpe me.
OR email me methods Ihsan_kpk@yahoo.com
thank you
Male ImageMr. Rasheeth ali umartharagan Says Aug 14, 2013

Dear Sir some one using my Iqama ID to get New SIM nos. Without my permission. I got only one Sim.my SIM no.0554728474. And i am also checking by 9988 to 902( STC) i got message someone else get two SIM card.the number is 0550211226 and 0536463770. So please Block those nos. I do not want any proplem in future. Thanking you if you take action immittatly.
Male ImageMr. Mike Garcia Says Aug 14, 2013

One of our Company purchase A AFAQ Wireless, and we are facing trouble of sending and recieving emails, because we find out Ip address (PORT81) was not open for doing transaction, we would like to request for a support.
Male ImageMr. dawas Says Aug 07, 2013

my land line is complaint 3days know somany time s i complaint, but until know not clear.. no tele phone 2423020.
Male ImageMr. muhammad ilyas Says Aug 05, 2013

dear sir ,assalam alaikum.i received call from this no (0508390452)and he with his saudi friend ask me that you won 200000/sr stc lottery to get this money please send us 6000/sr sawa card to get this money.sir how thse people getting our SIM and all call,sms,and other history and SIM ID no.to blackmail us.i also have his iqama no (2340299326).kindly trace these numbers and punish them to save stc fame.
Male ImageMr. MMMMMMMMM Says Aug 04, 2013

AOA Every one i was on vication and before i go vication i make pakege for incoming call per pakege i pad 30SR
but after i come in my home county i cant received any call from my firend only out going is working
its very bad Services STC
Male ImageMr. rahmaan Says Aug 04, 2013

sim not phone modelx405 net work wifi worging is good mobile data on, but not web pages not open youtupe not open
Female ImageMs. Kris Says Jul 31, 2013

I do not have outside call, but i can receive incoming calls. I still have 40sr mobile balance
Male ImageMr. bonifacio gimbas Says Jul 30, 2013

sir good p.m my mobile number is not working no signal..ill call ill text no sent.my problem is only my SIM card.my number mobile is 0507675689 please help me..thanks
Male ImageMr. SYED KAMRUDDIN Says Jul 29, 2013

Male ImageMr. asif iqbal Says Jul 28, 2013

i always receive mesg from stc that i did not pay my landline bill. luckly i do not have landline number. i do not understand why this message comes to me. best regards.

Male ImageMr. mohd rashid ansari Says Jul 23, 2013

i am mohd rashid ansari i purchace a new stc SIM card numberrmal,25 sr,from stc shop riyadh,i am give iqama ID and i want my old nomber ,but 24 hour before no working my SIM card,pls just start my nomber 0535427108
Male ImageMr. sudania Says Jul 22, 2013

Dear Service Provider,

Our landline 0112631346 is dead since morning, i think that problem is from STC side.
Kindly resolve the problem ASAP, because our effecting due to this phone line,

Male ImageMr. rashid Says Jul 20, 2013

dear sir,
i am rashid mohammad.
my iqama nimber is 22909750008.
i am using stc service,my mobile number is 0535412821,before two days you have stop my services .i would like to apologize because my mistake i have done wrong pin two times so that's why you block my stc SIM card.i am very very sorry.i have my correct pin code.so i hope yu starts my services sooon.
Female ImageMs. JOANNE Says Jul 17, 2013

I lost my blackberry, I would like to use my same number. what is the procedure please. I understand, I need to go to the Main sales office, but what are the operning hours for Ramadan. I have tried ringing STC, but noone can give me an answer. PLEASE REPLY TO MY QUERY.. MY PHONE NUMBER IS 0530934361
Male ImageMr. Ali raza asif Says Jul 16, 2013

hi sir
we have our stc broad band internet..sir few days our net is not working good,spme time signal lose.some time.no itnernet access.and some time red light on on iternet loss.so its a bad for our compan and our workes,so please send your engenier for slove techinal problem.i really thank full to you,plz solve our internet problem.
Male ImageMr. Anand Says Jul 14, 2013

Dear Sir,

Our Tel Bill No.4790714 account number.0185994589 has been paid, but still the line is not working.


Male ImageMr. muhammad nadeem Says Jul 09, 2013

respected sir
aslamo alikum sir i already register my complain 038127814
billing after my line is disconnected.27 my i call 907 to disconect my line. from 907 say that first pay your bill than call me . than i pay my bill 321sr . 907 and 906 confirm me that your line now disconnect . in June also i recive bill 250sr which one i also i pay . yesterday i again see bill 365sr and my line is working. please check my record i don,t touch line from last 1.5 month i never use.how my billing 038127814 countinew
Male ImageMr. abdulla Says Jul 09, 2013

i have a stc internet simcard,now a days this SIM not working,before three month,i got msges from stc thats you r no changed as 966831044781192.
i have balance morethan ten sr.plz help me
Male ImageMr. JASEER Says Jul 08, 2013

Male ImageMr. Mark Says Jul 08, 2013

Dear STC,

almost one week we do not have internet, your telephone operator always telling to wait, but unfortunately and already one week still they didn't fix the problem regarding our internet. please can you help us because some of our job is pending due to this.....how many more days or week we shall wait to fix this problem sir. please we need your help and action. Thanks

this is my telephone # 112261256

this is my CP # 0546557678
Female ImageMs. Rechelle Mae Pacis Says Jul 04, 2013

I can not reload my stc number.

My number is 0503853575

Please help me..

Coz I do not know where is ur. STC office.

Shukran katir
Male ImageMr. gul amin Says Jul 02, 2013

dear sir
when I want to dail any number it say that "sorry you are avoid because you have no service".
my number is of my own eqama and expiry is in 27 July.what is wrong with my number.
my number is 0538602933
Male ImageMr. DEVENDRAN RAMANUJAM Says Jul 02, 2013

my SIM CARD asking PIN number. , but I do not have. Please unlock. My Mobile Number is 0505221065
Male ImageMr. DEVENDRAN Says Jul 02, 2013

My mobile asking PIN number and I do not have the PIN number. Please help
Male ImageMr. Asif Islam Says Jul 01, 2013

Dear Sir,

I had requested for Internet Connection about six/seven months ago. DB outside my home was checked for connection availability. That was the only day that STC technician came to me, after this, neither the technician came nor was I provided with any connection facility (No Modem, Telephone Set ect). I made too many calls, but nothing happened. Eventually, i called STC supervisor (who sent the technician to check the line availability) that i do not need the connection now, but when the month was over, i was sent with monthly bill of 256 SAR. I made too many complaints.
Female ImageMs. Yosha Says Jun 29, 2013

My SIM card is blocked.
nUMBER IS : 0559372798
Please unlock it.
Male ImageMr. alameen Says Jun 26, 2013

my not out going call please help my no 0552726480 please help
Male ImageMr. mohammed masiulla Says Jun 24, 2013

dear sir yesterday 23-June-2013 06:40:11pm coming messages four more SIM number successfuly registered, but Ido not now whos pertions SIM numbr please deleted extra all number my original mobail number is 0502571700 thnkyou.
Female ImageMs. Jennifer Says Jun 19, 2013

hi good day, why I cant call or send a message..every time I dial a number to Philippines or her in Saudi it says SORRY YOUR BARD BECAUSE YOU ARE NO SERVICE....what is the problem of this?please I need help...I need to call to my family...hope you understand..thank u...hers my mobile number 0558036003.
Male ImageMr. FAZALURAHMAN PATTIKKADAN Says Jun 13, 2013


my sawa SIM Another handset Not used ...Why not...?

my already used nokia 3110c ..pls check my accounts what is a problems i am wait fore you..my no.0501511756, SIM code no. 899660134002355474
Male ImageMr. FAZALURAHMAN PATTIKKADAN Says Jun 13, 2013

Assalamu Alaikum,
Dear Sir,
i am fazalurrahman, my already used five years stc SIM {0501511756}, but my problem this SIM not used ?Another Phones ..... What is a problems....

I mentioned my SIM back said ltr 899660134002355474
pls help me...
Male ImageMr. khaz Says May 05, 2013

My email below is since April and nothing has happened except emails that no one is calling me to set up the new line in al-masif. Can you please get some one to check the request number below which has been pending for a while?

From: service@stc.com.sa mailto:service@stc.com.sa
Sent: Tuesday, April 16, 2013 11:24 AM
To: Khaz
Subject: Create new landline

Dear Customer
Your request has been received.

Request No.: 113182078

You will be contacted once your request is processed.
Male ImageMr. rodrigo tequillo Says Apr 25, 2013

My acct. number Is 00964964330 all account has been paid. I want my internet and telephone to get connected.
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