Stc Riyadh Customer Care Phone Number

+966114555555

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Stc Riyadh

STC is officially known as Saudi telecom company. Saudi Telecom Company telecommunications company in Saudi Arabia which provides landline, mobile and internet services. Saudi Telecom Company was founded in 1998 and having headquarters in Saudi Arabia. Abdul Aziz AlSagir is the chairman of the company. It is the major Saudi telecom company. The company provides many products including Fixed line and mobile telephony, Internet services, digital television. Saudi Government is the owner of the STC telecom company. Axis Communications and Maxis Communications are the Subsidiaries of the that company. It is the leading and famous telecom company in Saudi Arabia. The postal and official address, email address and phone number (helpline) of Stc Riyadh Service Center and Stc Riyadh customer care number is given below. The helpline of Stc Riyadh customer care number may or may not be toll free.


Stc Riyadh Phone Number Customer Service
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Stc Riyadh Customer Care Number Complaints and Reviews

Customer care male
Mr. rodrigo tequillo SaysApr 25, 2013

My acct. number Is 00964964330 all account has been paid. I want my internet and telephone to get connected.

Reply
Customer care male
Mr. khaz SaysMay 05, 2013

My email below is since April and nothing has happened except emails that no one is calling me to set up the new line in al-masif. Can you please get some one to check the request number below which has been pending for a while?


From: service@stc.com.sa mailto:service@stc.com.sa
Sent: Tuesday, April 16, 2013 11:24 AM
To: Khaz
Subject: Create new landline

Dear Customer
Your request has been received.

Request No.: 113182078

You will be contacted once your request is processed.

Reply
Customer care male
Mr. FAZALURAHMAN PATTIKKADAN SaysJun 13, 2013

Assalamu Alaikum,
Dear Sir,
i am fazalurrahman, my already used five years stc SIM {0501511756}, but my problem this SIM not used ?Another Phones ..... What is a problems....


I mentioned my SIM back said ltr 899660134002355474
pls help me...

Reply
Customer care male
Mr. FAZALURAHMAN PATTIKKADAN SaysJun 13, 2013

Sir,

my sawa SIM Another handset Not used ...Why not...?

my already used nokia 3110c ..pls check my accounts what is a problems i am wait fore you..my no.0501511756, SIM code no. 899660134002355474

Reply
Customer care female
Ms. Jennifer SaysJun 19, 2013

hi good day, why I cant call or send a message..every time I dial a number to Philippines or her in Saudi it says SORRY YOUR BARD BECAUSE YOU ARE NO SERVICE....what is the problem of this?please I need help...I need to call to my family...hope you understand..thank u...hers my mobile number 0558036003.

Reply
Customer care male
Mr. mohammed masiulla SaysJun 24, 2013

dear sir yesterday 23-June-2013 06:40:11pm coming messages four more SIM number successfuly registered, but Ido not now whos pertions SIM numbr please deleted extra all number my original mobail number is 0502571700 thnkyou.

Reply
Customer care male
Mr. alameen SaysJun 26, 2013

my not out going call please help my no 0552726480 please help

Reply
Customer care female
Ms. Yosha SaysJun 29, 2013

My SIM card is blocked.
nUMBER IS : 0559372798
Please unlock it.

Reply
Customer care male
Mr. Asif Islam SaysJul 01, 2013

Dear Sir,

I had requested for Internet Connection about six/seven months ago. DB outside my home was checked for connection availability. That was the only day that STC technician came to me, after this, neither the technician came nor was I provided with any connection facility (No Modem, Telephone Set ect). I made too many calls, but nothing happened. Eventually, i called STC supervisor (who sent the technician to check the line availability) that i do not need the connection now, but when the month was over, i was sent with monthly bill of 256 SAR. I made too many complaints.

Reply
Customer care male
Mr. DEVENDRAN SaysJul 02, 2013

My mobile asking PIN number and I do not have the PIN number. Please help

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Customer care male
Mr. DEVENDRAN RAMANUJAM SaysJul 02, 2013

my SIM CARD asking PIN number. , but I do not have. Please unlock. My Mobile Number is 0505221065

Reply
Customer care male
Mr. gul amin SaysJul 02, 2013

dear sir
when I want to dail any number it say that "sorry you are avoid because you have no service".
my number is of my own eqama and expiry is in 27 July.what is wrong with my number.
my number is 0538602933

Reply
Customer care female
Ms. Rechelle Mae Pacis SaysJul 04, 2013

I can not reload my stc number.

My number is 0503853575

Please help me..

Coz I do not know where is ur. STC office.

Shukran katir

Reply
Customer care male
Mr. Mark SaysJul 08, 2013

Dear STC,

almost one week we do not have internet, your telephone operator always telling to wait, but unfortunately and already one week still they didn't fix the problem regarding our internet. please can you help us because some of our job is pending due to this.....how many more days or week we shall wait to fix this problem sir. please we need your help and action. Thanks

this is my telephone # 112261256

this is my CP # 0546557678

Reply
Customer care male
Mr. JASEER SaysJul 08, 2013

MY STC DATA SIM IS NOT EXPARED, but ITS SHOWING CONNECTION DOWN.CAN YOU SOLVE THIS PROBLEM

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Customer care male
Mr. abdulla SaysJul 09, 2013

i have a stc internet simcard,now a days this SIM not working,before three month,i got msges from stc thats you r no changed as 966831044781192.
i have balance morethan ten sr.plz help me

Reply
Customer care male
Mr. muhammad nadeem SaysJul 09, 2013

respected sir
aslamo alikum sir i already register my complain 038127814
billing after my line is disconnected.27 my i call 907 to disconect my line. from 907 say that first pay your bill than call me . than i pay my bill 321sr . 907 and 906 confirm me that your line now disconnect . in June also i recive bill 250sr which one i also i pay . yesterday i again see bill 365sr and my line is working. please check my record i don,t touch line from last 1.5 month i never use.how my billing 038127814 countinew

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Customer care male
Mr. Anand SaysJul 14, 2013

Dear Sir,

Our Tel Bill No.4790714 account number.0185994589 has been paid, but still the line is not working.

Regards,

Anand

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Customer care male
Mr. Ali raza asif SaysJul 16, 2013

hi sir
we have our stc broad band internet..sir few days our net is not working good,spme time signal lose.some time.no itnernet access.and some time red light on on iternet loss.so its a bad for our compan and our workes,so please send your engenier for slove techinal problem.i really thank full to you,plz solve our internet problem.

Reply
Customer care female
Ms. JOANNE SaysJul 17, 2013

I lost my blackberry, I would like to use my same number. what is the procedure please. I understand, I need to go to the Main sales office, but what are the operning hours for Ramadan. I have tried ringing STC, but noone can give me an answer. PLEASE REPLY TO MY QUERY.. MY PHONE NUMBER IS 0530934361

Reply
Customer care male
Mr. rashid SaysJul 20, 2013

dear sir,
i am rashid mohammad.
my iqama nimber is 22909750008.
i am using stc service,my mobile number is 0535412821,before two days you have stop my services .i would like to apologize because my mistake i have done wrong pin two times so that's why you block my stc SIM card.i am very very sorry.i have my correct pin code.so i hope yu starts my services sooon.

Reply
Customer care male
Mr. sudania SaysJul 22, 2013

Dear Service Provider,

Our landline 0112631346 is dead since morning, i think that problem is from STC side.
Kindly resolve the problem ASAP, because our effecting due to this phone line,

Thanks

Reply
Customer care male
Mr. mohd rashid ansari SaysJul 23, 2013

i am mohd rashid ansari i purchace a new stc SIM card numberrmal,25 sr,from stc shop riyadh,i am give iqama ID and i want my old nomber ,but 24 hour before no working my SIM card,pls just start my nomber 0535427108

Reply
Customer care male
Mr. asif iqbal SaysJul 28, 2013

i always receive mesg from stc that i did not pay my landline bill. luckly i do not have landline number. i do not understand why this message comes to me. best regards.

thanks

Reply
Customer care male
Mr. SYED KAMRUDDIN SaysJul 29, 2013

MY NUMBER 4429355, INTERNET IS NOT WORKING I KEEP CALLING 907, 906, but NO RESULT
IT IS MORE THAN two MONTHS I M NOT USING, but BILL COMING
PLS LOOK INTO AND FIX IT
THANK
SYED KAMRUDDIN
0509996733

Reply
Customer care male
Mr. bonifacio gimbas SaysJul 30, 2013

sir good p.m my mobile number is not working no signal..ill call ill text no sent.my problem is only my SIM card.my number mobile is 0507675689 please help me..thanks

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Customer care female
Ms. Kris SaysJul 31, 2013

I do not have outside call, but i can receive incoming calls. I still have 40sr mobile balance

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Customer care male
Mr. rahmaan SaysAug 04, 2013

sim not phone modelx405 net work wifi worging is good mobile data on, but not web pages not open youtupe not open

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Customer care male
Mr. MMMMMMMMM SaysAug 04, 2013

AOA Every one i was on vication and before i go vication i make pakege for incoming call per pakege i pad 30SR
but after i come in my home county i cant received any call from my firend only out going is working
its very bad Services STC

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Customer care male
Mr. muhammad ilyas SaysAug 05, 2013

dear sir ,assalam alaikum.i received call from this no (0508390452)and he with his saudi friend ask me that you won 200000/sr stc lottery to get this money please send us 6000/sr sawa card to get this money.sir how thse people getting our SIM and all call,sms,and other history and SIM ID no.to blackmail us.i also have his iqama no (2340299326).kindly trace these numbers and punish them to save stc fame.

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Customer care male
Mr. dawas SaysAug 07, 2013

my land line is complaint 3days know somany time s i complaint, but until know not clear.. no tele phone 2423020.

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Customer care male
Mr. Mike Garcia SaysAug 14, 2013

One of our Company purchase A AFAQ Wireless, and we are facing trouble of sending and recieving emails, because we find out Ip address 41.0.38.69 (PORT81) was not open for doing transaction, we would like to request for a support.

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Customer care male
Mr. Rasheeth ali umartharagan SaysAug 14, 2013

Dear Sir some one using my Iqama ID to get New SIM nos. Without my permission. I got only one Sim.my SIM no.0554728474. And i am also checking by 9988 to 902( STC) i got message someone else get two SIM card.the number is 0550211226 and 0536463770. So please Block those nos. I do not want any proplem in future. Thanking you if you take action immittatly.

Reply
Customer care male
Mr. Ihsan Ullah SaysAug 17, 2013

Name Ihsan Ullah Qadar Khan
Dear sir:
i have a SAWA number 0551156329 ID no 2307880894.
now this number is off and i want to active again please helpe me.
OR email me methods Ihsan_kpk@yahoo.com
thank you

Reply
Customer care male
Mr. MOHAMMED VASIM KHAN SaysAug 18, 2013

I AM MOHAMMED VASIM KHAN, MY MOBILE NUMBER SI:0503088193.

FROM THIS MOBILE NUMBER I WANT TO SEND MASSAGE TO India, but TILL NOW DIDN'T GO SMS, ALREADY I TRY LOT OF TIME.

PLEASE SOLVE MY MOBILE PROBLEM AS SOON AS POSSIBLE.

MOHAMMED VASIM KHAN

Reply
Customer care male
Mr. Mohammed Abdul Rauf SaysAug 25, 2013

Dear sir,
i am mohammed Abdul Rauf my mobile number is 0552088024 last ten days i am cannot making outgoing calls,please i kindly request to you give me outgoing call facility ,


thank you
your subscriber
Mohammed Abdul rauf

Reply
Customer care male
Mr. Mohammed Abdul Rauf SaysAug 25, 2013

Dear sir,
i am mohammed Abdul Rauf my mobile number is 0552088024 last ten days i cannot making outgoing calls,please i kindly request to you give me outgoing call facility ,


thank you.
your subscriber
Mohammed Abdul rauf

Reply
Customer care female
Ms. fatima khan SaysAug 26, 2013

I Want Remove SIM Cards From My Iqama Those Sims I do not Have.Some One Using that SIM by my iqama I must cancel those sims from my iqama.tell me easy method from online service please

Reply
Customer care female
Ms. Chel SaysAug 29, 2013

why my number is barred when i make outgoing call?i didn't do anything on my cellphone last night and the operator said also that i am out of service.

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Customer care male
Mr. siraj SaysSep 03, 2013

my cell number is 0559766043 is not working computer is telling dat you are bared you have no service

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Customer care male
Mr. SIRAJ SaysSep 03, 2013

MY CELL IS 0559766043 IS NOT WORKING

COMPUTER IS TELLING THAT YOUR BARED AND you HAVE NO SERVICE

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Customer care male
Mr. Sulthan H NIJAMUDEEN SaysSep 04, 2013

Dear sir my mistake transfer to anther number (0559226367) SR 50 ON 03/09/2013.
COMPLAINT number 95589227073
HOPE YOU WILL TAKE ACTION AS SOON AS POSSIBLE.

THANKS
NIJAM_DEEN@YMAIL.COM

Reply
Customer care female
Ms. Asma SaysSep 06, 2013

Assalam sir, whenever i call or message someone they say that "your barred bcause you have no service".I recently recharged my SIM by ten riyal.After recharging also they say the same.Please can you say what is the problem. Please i need help...

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Customer care female
Ms. Sha SaysSep 07, 2013

mobile number is 0552949824 it's been barred for 2weeks now and I do not know why. I can not do outgoing calls and messages. I've been to customer service in Batha yesterday, but said they're offline. what's the customer service number that I can contact with?

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Customer care male
Mr. Dudi Ruswandi Maulana SaysSep 10, 2013

Dear Sir,
Some one using my Iqama ID to get new SIM nos. Without my permission. I got only one SIM, my SIM no.0535392745 and i am checking by 9988 to 902(STC)then i got message someone get 8(eight) SIM card, the number is 0532603564, 0532603142, 0532603351, 0532603255, 0532603384, 0532603161, 0532603275, 0532603577. Please cancel those nos. I do not want have any problem in the future.
Thank you.

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Customer care male
Mr. jibril SaysSep 15, 2013

With out my permision there is six stc GSM numbers attached to my ID number in my name I donot know the users Of those six numbers how ican cancel their number.please improve your SIM card service security and risks.

Reply
Customer care male
Mr. Vengail madhu nayanar SaysSep 19, 2013

Dear Sir

My landline number is 0114772123 .

Today I get the message that the line is disconnected for nonpayment of dues .

I have already paid my last bill without any delay.

Please restore the connection.

Best Regards

Reply
Customer care female
Ms. Heather Collier SaysSep 19, 2013

Hello

I hope you can help. I am living in the DQ in RIyadh and bought the STC router on Saturday. I am having problems with internet connectivity dropping or not being able to load web pages. Please can you help.

Thank you
Heather Collier

Reply
Customer care male
Mr. Manuel M Metiam SaysSep 20, 2013

my bill is not yet reflect to my account how can i pay the amount of SAR 126.03.If still not yet forward to my account.The STC in fisaliyah give me five days to pay to my bill so that my line is cancel, but until now not yet reflect on my account.This is my STC account# 2008777759 please forward now so that i can pay.Thank you

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Customer care male
Mr. Mohammed Naimuddin SaysSep 22, 2013

I have taken STC number at riyadh airport.
For Document, I have given my Passport. Now I got my aqama. how should i recharge my STC SIM. my STC number is 0508601392.

Reply
Customer care male
Mr. abdelhak SaysSep 26, 2013

numbre phone : 0552996166.i have credit, but i cant make call or sending SMS.i just receive them. Find me a solution or call me.best regards

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Customer care male
Mr. Kallappa Ramappa Jeeragal SaysSep 28, 2013

Dear Sir,
My name is Kallappa Ramappa jeeragal and my mobile number is - 0506617536 and staying at Riyadh. I got STc SIM before two months so now every week five Riyal is deducting so kindly stop this and remove all the services except phone calls and SMS. Please remove all other services immediately to avoid the deduction of balance of every week. I hope you will do the same.

Regards
KRJeeragal
M-0506617536

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Customer care male
Mr. abdul rasheed SaysOct 06, 2013

respected sir ,
i have a complaint to informing you regrading my mobile connection .today i wrongly activated an option that i do not need. jest before five mint i called to your customer service no:909 fro my mobile number is0537430206. the person who attended my call he asked me to wait a while and asked me to stay on the line. and he return back to the call and said that to call in the morning. i am not asking him to deactivate it from there. jest asking him to give me the deactivation code.but i think he is in a sleepy mood and do not giving th proper replay. please take a action or call me back to this number

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Customer care male
Mr. abdullah n ali SaysOct 06, 2013

my phone line is dead two hours ago and my internet connection also I call 906 and they said within two days they will send tech to my home
how is that happen this was the second time the 1st time occurred 13 month ago when my phone number transferred to someone
big query for big company?

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Customer care female
Ms. Rohaiza SaysJul 13, 2014

Hi, My name is rohaiza. My account number is 2003630245.
I have already paid my payments. Kindly assist to reconnect my services as soon as possible.
Thanks.

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Customer care male
Mr. Syed Raziuddin Ahmad SaysSep 16, 2014

My telephone number 4896095 is dead since last month. I am unable to complain because i do not have landline connection. Please try solve the problem.
Regards,
Syed raziuddin ahmad
0560769610.

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Customer care male
Mr. Syed Raziuddin Ahmad SaysSep 16, 2014

My telephone 011 4896095 is dead since last month. Please try to solve my problem.

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Customer care female
Ms. Laly Mathew SaysSep 28, 2014

Respected sir, some one registered two post paid numbers in my ID number. I visited stc branch. They cancelled those numbers, but there is an amount more than 800sr under my iqama. How can they do this. There is no terms and conditions to take the post paid SIM and registration? Please investigate this problem and give me a better solution. I have only one prepaid number 0551580075. My ID number 2215610490.

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Customer care male
Mr. Sameer SaysOct 15, 2014

I regret to inform you about harassing over the phone at my native place in India from Saudi Arabia. At the moment my whole family is disturbed, cause of the reason and they afraid to receive any call from abroad. There for i am humbly requesting you to please consider my case and do the necessary action for abuser. For the evidence, i have only his cell number as below mentioned. He is talking, so many rubbish things and its irritable. It is not acceptable for any cultural family.
unknown number is 0565874598.

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Customer care male
Mr. Mohammed Younus SaysOct 18, 2014

Dear sir, my name is Mohammed Younus mobile number is 0533289650. Iqama 2349229530 everyday three riyal is deducting so kindly stop this and remove all other services except phone calls and SMS. I hope you will do the same. Regards Mohammed younus.

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Customer care male
Mr. Sreekumar Va SaysOct 22, 2014

I am Sreekumar VA and my Iquama number is 2225324397 and my mobile number is 0560271166. The nearest STC number is JUBA-044-063-066, the same building have an internet connection. I have applied Joodnet service, 20 MBPS on 25th September 2014 at your Jubail office. So far it is not installed. Nine times I have visited your Jubail office, especially Mr. Kalaf 0556228222, regarding this issue, so many mails I have sent to stc_care@stc.com. Sa and I have contacted your technical Manager through 0133416822 as well as 907 and 902. Still not installed the internet service. The issue is that the authorities saying that the particular area have only VDSL facility and from the STC system it is instructing to provide ADSL system. I have been allotted six different phone numbers by STC, and more than 50 messages in English and Arabic. I am getting message that the technician is coming, the next message is apologize beyond its control. Please let me know whether STC is able to provide me the connection. Expecting reply.

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Customer care male
Mr. Sreekumar Va SaysOct 22, 2014

One person took the phone and asked to me to hold, after 3-4 minutes no reply. Second time one person took the phone and told he doesn't know English, call another person.

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Customer care male
Mr. muhammadwaqas SaysOct 24, 2014

SIM nomber pin blocked send PUK cod number is 0509179518 please.

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Customer care male
Mr. Sreekumar Va SaysOct 25, 2014

My Iquama number is 2225324397 and my mobile number is 0560271166. On 22nd October I have posted my complaint here and same I have mailed to STC-CARE@stc.com. Sa, STC ecare@stc.com. Sa , contactus@stc.com.Sa also. After that I have received calls from 907 at 10.51 am and 8.08 pm on 23rd October and informed me that the technician will come and install the Joodnet service on 25th October. On 24th October I have received a message from STC mentioning a new phone number, i.E. 0133614487 and password 4680, but I didn't get any information about the installation or technician. So today, 25th October again I have made a call to this no 966114555555 and the person not willing to listen my complaint, since I am talking in English. Please do the installation of the Internet service at the earliest.

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Customer care female
Ms. Faiza Alkhayyal SaysOct 25, 2014

I am looking for a female branch open in Riyadh on Saturday. Evidently there is only one at exit 30. How many branches are there that serve men on Saturday? Why do women NOT get the same service as men? We are half the customers! We should have as many branches serving us. It is not a problem of female employees. We can be served by men at separate windows in a privately sectioned part of the hall.

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Customer care male
Mr. Mohammad Jugnu SaysOct 28, 2014

Dear, I have transferred my location more than a year ago so i request Stc to transfer my landline 0114724375, but they provide me a new number 0114721713. I went Stc office to cancel my old number, but they told me to call 907 and i tried on 907 about more than 50 times, but nobody agree to cancel it. My problem is, bill of both landline coming every month and its becomes over S. R. 7000/- i stopped paying because why should I pay if i am not using their service. I mean for my number 0114724375. Please cancel my old landline and its bill as I didn't use it since July, 2013. Please resolve my issue quickly. Thanks.

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Customer care male
Mr. Imran Qureshi SaysNov 06, 2014

I received a call from 0538048552. His name was Hassan. He informed me that i wont SAR 200, 000 from STC. He was forcing me to give my Bank Acct and Iqama No. Please Help did i win any prise from STC REALLY ????

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Customer care male
Mr. irshath Says Nov 12, 2014

Do not do. I have paid but Saudi police cannot catch them. So sad. I have also paid and after complained STC, but still not taken any action.

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Customer care female
Ms. Merlinda SaysNov 16, 2014

I received a call claiming that he is one of your staff telling that I won 2ooth sr to be claimed at al rahji bank, I am on my duty thats why i do not have time to check the Internet whats all about that so when i got home i found that all of that was scammed. How they get my STC information and opened my accounts hoping and trusting that all our information is confidential. They got my iqama number and they can use it for illegal transaction which i am very afraid to happen for me. I am a working mother aiming for the future of my children that why i came to work as an OFW. I hope your company will not ignore my concern to protect also other clients. Can you trace who is the owner of this number0534394640? He called me for nine times he asked me to give him a card number worth Rs 300 after giving he told he will process the cheque he kept me on waiting then he told again to try to give another card number worth600sr that is the time I refused I told him its HARAM. PLEASE HELP thank you.

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Customer care male
Mr. Raja SaysDec 02, 2014

My STC modem internet speed 512kps, but same modem same plan near friend modem internet speed 7mps please check my activation. I think my side no problem your side check please solution.

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Customer care male
Mr. Raja SaysDec 02, 2014

My STC modem internet speed 512kps, but same plan near room modem internet speed 7mpbs please check my activation. I think my side no problem your side check please solution.

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Customer care male
Mr. Mahaboob SaysDec 13, 2014

My land line is not working The number is: 011-4038684

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Customer care user complaints