Star Cj Alive Mumbai Customer Care Phone Number



+91-22-4128-6000 or +91-124-430-6000
6th Floor, STAR CJ Plaza, Dr DB Marg, Grant Road, Mumbai–400007, Maharashtra, India.www.starcj.com

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What is Star Cj Alive Mumbai and What They Do


STAR CJ Alive Mumbai is an online store launched by Star CJ Network India Pvt Ltd that allows customers to Buy products directly. It is also among the major online shopping websites in the country. STAR CJ Alive operates as a joint venture of Star and CJ O Shopping Co Limited. It provides a unique shopping experience through the online platform with excellent payment services such as online payment and cash on delivery. The company's network is available in over 3200 cities across the country and also provides free delivery for various products.

Starcj.com offers a variety of approximately 100 brands under the multiple product departments including electronics, digital devices, living, fashion, kitchen, jewelery and beauty. The electronics department offers a wide range of home appliance, audio and video products such as MP3 players, air coolers, home theater systems, vacuum cleaners, car multimedia players, televisions, fans and heaters. STAR CJ provides a comprehensive array of digital devices to customers which include speakers, bluetooth device, laptops, cell phones, Mobile accessories, printers, cameras, tablets, netbooks, and more. The fashion department is mainly designed for Men and women that comprises in lingerie, footwear, watches, ethnic wear, sarees, wallets, stitch fabrics, handbags and other fashion products and accessories.

Starcj.com delivers high quality living products for home comforts like furniture, home decor, cushion covers, quilts, sports, kids furniture, household and bedding products. STAR CJ Alive provides a diverse portfolio of kitchen, jewelery and beauty products to customers. Its kitchen, jewelery and beauty products include cookware, dinner sets, kitchen appliance, tableware, combos, food processors, juicer mixer grinders, microwaves, containers, imitation jewelry, men's perfume, cosmetics, precious jewelry, women's perfume, wellness. It was opened in the year 2008 with its headquarters located in Mumbai of the Indian state of Maharashtra.

   



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Star Cj Alive Mumbai Delineated Here With Complaints and Reviews

Customer care male
Mr. Anita M PanchalSep 15, 2016

I have placed order for bedsheet vide order No. 20160704068058 which was not upto the mark and hence returned two months back. I have still not recd its payment which I paid in advance. Pl arrange to deposit/transfer said amount to my bank account details of which already mailed to you vide my mail dated 1st Sept 2016 and 12th Sept 2016. Pl revert yr action by rtn. -.

Reply
Star Cj Alive Mumbai Customer Service Care Phone Number 254913
Mr. Rupesh SasaneFeb 17, 2016

On 26 October i purchase I-Boll cobalt4 mobil form shop cj. And one week past mobil will not working. And i shown in i-boll gallary. And i lose bill also so. Kindly gave me duplicat bill. And do something for ass.

Reply
Customer care male
Mr. RahulAug 20, 2015

Sir i am Rahul , I'm purchased phone (i ball and i enigma plus) from Star cj alive, my order number is20150405057813 when i use phone i found that it was defected so i request for refund, quirt boy taken phone 11-5-15, Star cj said you got your refund within seven to ten days, , but i am not got my refund so i call star cj customer care they said you got your refund within seven day, after three month i am not get my refund i am call many time, but they says sir soon you got your refund, but they only make me fool sir please help me to get my money back.

Reply
Customer care male
Mr. SrinivasMar 30, 2015

I have ordered for two mobiles and i received only one and since one month passed i am calling continuously, but till date matter not solved. I just want to send this mobile which i received or else refund money of one mobile. Response was not good as we only have to follow up, but no response from star CJ customer. Contact number 9765854647.

Reply
Customer care male
Mr. Shivmohan KaharMar 04, 2015

I have already sent mail (with DOA Approved Letter) for replacement of Swipe MTV Slash 3G Calling Tablet from shivmohan.Kahar@tcs.com to response@starcj.com on two March 2015, even I have got confirm delivery report,, but they are saying they have not received the mail. Today again I have sent mail the mail five times. Please look in this Matter on urgent basis.

Reply
Customer care male
Mr. Shubham VigJan 20, 2015

I raised up a complain to refund of items. Nobody has came to take it.

Reply
Customer care male
Mr. TARACHAND JAINJan 19, 2015

I order iball mobile IBALL ANDI TIGER OF RS. 3999/- BUT I RECD DEFECTIVE PRODUCT THE BATTERY IS NOT WORKING DISCHARGE WITH IN 15-20 MINITES PL HELP ME MY ORDER NO IS 20150115049402 AND MY MOBILE NO IS 09979870818 PL DO THE NEEDFULL HELP ME.

Reply
Customer care female
Mr. Ms AnsariNov 18, 2014

Why so much delay of my query, i raised up a complain to refund of items. Nobody has came to take it.

Reply
Customer care female
Ms. RiddhiNov 13, 2014

Hello, We have purchased Data Wind tablet on 3rd of February 2014, but It is bad quality products,

Reply
Customer care female
Ms. Nurin RafiqNov 12, 2014

I have ordered Electrolux Micro Wave and 12 pcs of cookware set on 20/10/2014. But I am still waiting for my order even after so many reminder on your call center. Till date I didn't get any proper response or call back as committed by your call center executive. This is so irritating and stopping me to any on-line purchase in future, specially from STARCJ. COM. Request you to send my order as soon as possible or I have to take any legal action.

Reply
Customer care female
Ms. RaniOct 30, 2014

Hello, We have purchased Data Wind tablet on 27th of October 2014, but the sound card has some problem. We talked with the customer care agent and he confirmed its an damaged piece and to get the new i have to wait for 20 days. This is not good service. When compared to other sources return back service, replacement for the damaged product is not good. I WOULD NOT RECOMMEND ANY ONE TO PURCHASE FROM STAR CJ Call us: 8884157616.

Reply
Customer care female
Ms. Deevya AwareOct 18, 2014

I have not received my VLCC gift voucher with the product. Every time i called and just put on hold. I am trying to get the voucher since a month. I have been also told that i will receive voucher shortly, but it never came. I am really disappointed with the service. Must say its pathetic.

Reply
Customer care male
Mr. Saurav Verma Says Oct 30, 2014

Do you file a complaint against Star Cj in consumer court?

Reply
Customer care male
Mr. Manoj IssarSep 10, 2014

Our order number 20140905056507, we received parcel (in parcel we received bed sheets.), but all bed sheets are very lower quality. We watch in television screen quality was good', but all bed sheets are of very bad quality which we have received i am not satisfy with this products. So refund my payment of rupees 2,349/- as earliest. Or send the same quality as you have shown in the TV i also complaint by phone in customer care number 02244418000. Please take action fast. And reply me. Mobile 9824042881 / 9879020554.

Reply
Customer care female
Ms. Aarti JainJun 29, 2014

We had purchased laundry hanger from star cj alive on 26/06/2014 received on 27/06/2014 vide bill number 201406261452, order number 20140626048839 and docket number A9745413. We are very much dissatisfied With your product. It is not at all strong. The rod bends when we open it or put cloths on it. We even spoke to your customer care executive,
And they also admitted this defect. They also told us that this product is meant for light cloths and not for heavy cloths. This product is not at all useful. We kindly request you to take this
Product back and refund us our money and improvise this product. Your early action on same will be highly appreciated.

Reply
Customer care male
Mr. Hrusi JamdarJun 18, 2014

I am facing problem in magic mop. It is not working properly. The purchase date:22/11/2013. Order number :20131122037083. Item code:1371662013/sku:001.

Reply
Customer care male
Mr. umamaheswaranOct 25, 2013

Sir,Iam Unable to purchase anything in online says "there is a temporary obstacle in this page" and no progress after that. please let me know how to proceed on this.

Reply
Customer care male
Mr. harshal dixitOct 14, 2013

sir, invoice number 20130830204. item code 135582. product lava etab velo z7g.product is created problem on purchasing.lava service center is to make DOA i have been calling various time call center. and also mail DOA mail copy.plz sir please i requested to kindly replaced the product, mobile 9425448501.9827297649

Reply
Customer care male
Mr. lakhan palOct 01, 2013

my order number is 20130927039957.. i booked my order on 27/09/2013, but till date i have not received any delivery ...i tried to call aramex courier by which you shipped my order ., but they are saying that they can no do anything in this matter ... what should i do ....

Reply
Customer care female
Ms. poojaSep 11, 2013

sir, i had ordered a sitara jewellary collection. when we received the product there is some damage sets. which is returned by me on 24.8.2013, but still the payment is not refund to me please tell how many days i get my refund.

Reply
Customer care male
Mr. mobileAug 31, 2013

sir, i ordered the nokia asha 210 on 15 August 2013 and the product is not delivered to me. i have calling so many times to your coustomer care and also send email to you, but their no any response to your side then what to do? this problem is occured because is pay the money first. these are like a fraud.

Reply
Customer care female
Ms. Rajesh TomarAug 23, 2013

Sir,
I placed an order for a combo saree vide order number.20130211041935 dated 11/02/12013 through mobile number 9718505081. On 13/02/2013, i received the order. This order contains eight sarees and a female hand bag.

When i opened, i found that the hand bag was not the same product which was shown during advertisement.Therefore,on the same day i.e
13/02/2013 and after that also,i made call to your office approx.10 to 12, but all in vain.

But in the end of may, i received a call from your office and received the ans that your bag can not change as it was gift item.
Now, i requested to resolve this otherwise i do not have any other way except to take legal action against this fraud done by you.

Regards,
Ms. Rajesh Tomar,

Reply
Customer care male
Mr. Kishan KhoiwalJul 27, 2013

My Product order number - 2013-07-12-036617
VARUN seven pcs Non stick Cookware set
1 Rs.1,999 Shipped
But till date I have not received your product

Reply
Customer care female
Ms. priyaJun 24, 2013

bad quality products,
we have receieved immitation jewellary which is not at all good... Defected piece, there is no proper response from customer care

Reply
Customer care male
Mr. HarjitSinghMar 26, 2013

Sir,
I had ordered a Karbonn A3 mobile on 24 Mar.2013 and the same was delivered promptly on 25th March 13.
On 26/3/2013 I have been calling various call center nos. and help line nos. of Starcj and informing them of the defective mobile delivered to me.
The ringtone and the music player of the mobile phone delivered to me is hardly audible.
The three megapixels camera is only showing blurred and out of focus pictures.
You are requested to kindly get this mobile phone replaced with a good one.

Harjit Singh
New Delhi 110065
mob 09818404453
order number.20130324039657 dt. 24/03/2013

Reply
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