Standard Chartered Bank Mumbai Customer Care Number

 : +91-22-6601-4444, 3940-4444
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Contact Details
Contact number
+91-22-6601-4444, 3940-4444
Office Location
Raheja Towers, Plot No C-30, Block G, Opposite SIDBI, Bandra-Kurla Complex, Bandra East, Mumbai–400051, Maharashtra, India
Email address
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Standard Chartered Bank Mumbai

Standard Chartered Bank Mumbai is one of the locations of Standard Chartered Bank India, a leading banking and financial services company. The bank is dedicated to deliver high quality and affordable banking and financial solutions to individual and business customers. It offers private banking, personal banking, NRI banking, priority and business banking services across the country. Additionally, Standard Chartered Bank India also provides credit cards, borrowing services, ATM/ debit cards, deposits, investment banking, health insurance, home insurance, business and accident insurance.

Standard Chartered Bank provides its products and services through a huge network of more than 100 branch offices located in nearly 42 cities across India. On the 2012 Bloomberg Financial Leadership Awards, the company was awarded with the Best Foreign Bank award. In the same year, it won the Asian Private Banker's Best Private Bank in India award. The bank was established in the year 1858.

For any information about Standard Chartered Bank India' products and services, the customers can speak to phone banking customer care executive which is available 24 hours a day, 7 days a week. The postal and official address, email address and phone number (helpline) of Standard Chartered Bank Mumbai service center is given above. The helpline of Standard Chartered Bank Mumbai service center may or may not be toll free.
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Standard Chartered Bank Mumbai Complaints and Reviews

Male ImageMr. Santosh Parulekar Says Oct 20, 2014

Dear sir,

I am santosh shankar parulekar, having standard charter credit card number 4541982720306387, i have problem about reedeem reward point which i have earn.

So, sir please kindly do needful.
Female ImageMs. Kawal Jeet Kaur Says Oct 16, 2014

Please let us know the Standard Chartered Bank's corporate office. Email the address.
Male ImageMr. Prabhat Ranjan Says Oct 15, 2014

The above credit issued by your marketing representative stating that the same is life time free and there is no annual fee involved. This was subscripted by undersigned while posting in Bangalore. No annual fee charged by bank. Initial two years, the same was free and all payment was made on time without any detail. The same may verified as per records.
In 2012/2013 (not sure), renewal of above card was done at your end with annual fee without taking consent from me. At that time, i was posted in remote place in Orissa, Koraput from Bangalore. On receipt of statement, i was contacted Bhubaneswar phone banking department. It was told that it was not possible to reverse annual fee. In the meantime, i was made purchase transaction of around rupees 400. I told them that, i am not interested in your card and returned the card along with cheque of rupees 400.
After long time, i noticed that the above cheque was not debited in my account and no statement received from your end.
Male ImageMr. S Gopakumar Says Sep 25, 2014

I am holding your card number 5546 2329 0125 8813. I have received a SMS on my registered telephone number, 9995012653, that your statement to my registered mail ID (s.Gopakumar@nic.co.in) has bounced back. My mail ID is working fine and i am receiving several mails every day. Please re-send the statement and mark a copy to my second mail ID s. Gopakumar.Nic@gmail.com, immediately to avoid late payment charges.
Male ImageMr. Anant Ram Tiwari Says Jul 02, 2014

Dear sir ive pay the via netbanking EMI amount on date 19th June2014 i have get SMS also is confirm the transfered payment is neft number Also n170140021572305. Is confirm the transfered payment on 19th June, but you have charge the late fee in my next bill payment so please i have request you please reverse the late fee amount.

Anant RAM tiwari.
Male ImageMr. Santosh Chaubal Says Jun 04, 2014

My name is santosh chaubal

My saving account number 22310784650

The cheque number 000042 santacraz branch issued yesterday is missing.

So please stop the payment immediate.

This is request not complaint.

Many thanks for your help.
Male ImageMr. Ravindra Naraga Says Jun 03, 2014

Hi, Today afternoon i recharged two times through my standard chartered credit card. Till now money has not credited in my balance. Please let me know the reason why money has not credited in my balance?
Thanks and regards,
Ravindra naraga.
Male ImageMr. Akshay Chakre Says Feb 24, 2014

I did apply for credit card in December 2013 still i did not get my credit card.
My contact number is 09619020149.
Male ImageMr. Santosh Ghag Says Feb 14, 2014

My credit card bearing no 5546 2329 0202 7985 expired on 12/13 ( December 2013 ) and i do not applied or approch to bank for issuance of new card. Now today i have recd SMS for statement outsatanding INR 854. 82 and minimum due 842. 70 stat date 13/02/2014. I had clear all dues before expiry of credit card. Now how come the statement generated at your end when i had not used this card for last four months and card was expired in December 2013. Kindly reverse the charges.
Santosh ghag
Am 9320601499.
Female ImageMs. Ritu Parashar Says Dec 10, 2013

I want to apply for credit card, but whenever i try to apply i get message that i have already registered and can track my application through reference number, but when i click on forgot reference number and provide email ID to give me reference number ,it is successfuly done, but i do not receive any mail due to which i am not able to track my application and process further for the card.
Male ImageMr. PRAKASH MENON Says Oct 14, 2013

I have recd my credit card number4622715356323280 on 7th October 2013.But till date I have not recd my PIN no.for the above visa card.Please let me know the status of the same.
Male ImageMr. Sandeep Kumar Says Oct 06, 2013

Dear Sir/madam,
I got my titanium credit card 12+ days before,but still i didn't get my password of credit card. And i have urgent to use my credit card. So,please help me regarding this or else i will stop your credit card service very soon. And the major problem is that i do not have toll free number of your bank and the number which are showing in website it is invalid. I hope my problem will get solve very soon.

Sandeep Kumar
Female ImageMs. varsha vijay rao Says Sep 30, 2013

my name varsha vijay rao having card number 5491 2456 0017 2338. i have lost my card on friday so i would request you to block my card and issue me new card as soon as possible.
Female ImageMs. Kalpana Says Sep 25, 2013

Hi, I have been told that I would have to pay Annual fee only in case I will not spend 750/- in a year ,keeping this in view I have used only your card, but then some how I have received the statement which includes Annual fee. I was given false information, so please cancel my card. I will not be paying any joining fee. card number: 5546 2329 0301 9221 my email id is kskalpana@rediffmail.com mobile number.: +91 9322178800 and +91 9819633491
Female ImageMs. Kalpana sunil Urunkar Says Sep 25, 2013

hello good morning,
informing you here that recd current bill its mention Annual fee rupees 750/-
requesting to you dose not want to pay annual fee
if yes then please cancel my card.
Female ImageMs. geetha Says Sep 23, 2013

iam geetha working in Reserve bank of India . as far as my knowledge i had already made full and final settlement for the credit cards 11 yrs back. suddenly iam getting calls from shaha fin lease pvt.ltd asking for payment. they say that outstanding is 36 lakhs, but pay 70000rs to remove my name from cibil. iam under lot of stress bec off the continuous phone call and harrassment. please help me to get out of this problem. iam going to give complaint to banking ombudsman. please reply to my complaint at vgeetha1958@gmail.com
Male ImageMr. choudhary faisal Says Sep 23, 2013

Sir m scb cc num.4196074947893567. I pay my cheq sky box 100062 amt1450. Sky box conform my mobile by SMS.cheq not rechbank bank call me payment i am anoter cheq drop they pass 100064 aamt1450. After 28/9/2003. Issue 1500 hundred cheque .sir no any confirmation onmy mobile.or statement .bank stop sending any statements on my address.i cant stop request stop my statement or mobile alerts.butt collection department proper.call me .
Female ImageMs. Sangeeta Sharma Says Sep 20, 2013

Unable to get the password code on my mobile number. even tried by clciking the reset the temporary code, but still unable to receive the code.
Male ImageMr. santosh sudhakar naik Says Sep 15, 2013

We received credit card, but we are not use this card because of we are not received password for that please help us my cell number is 9867728704
Male ImageMr. durga prasad Says Sep 13, 2013

when i am trying to with drawing money in ATM i got a message on monitor " IN VALID CARD" .my account number is 44610976209.
Female ImageMs. DARSHANA Says Aug 30, 2013

Axis bank Mumbai,
We have received one NEFT NEFT/SIN01015Q0012233/IFAST FINANCIAL INDI

Darshana Pednekar/ CCPH / 022 4075 4961/57.
Male ImageMr. Saurabh Says Aug 29, 2013

I receive messages of a credit card that is being used by someone else ... He may have given my number by mistake . I wish that these.messages and notifications be directed to that concerned person... Please help ... My number is +919833480210
Male ImageMr. AKASH SURYAWANSHI Says Aug 26, 2013

Male ImageMr. sanjog patil Says Aug 26, 2013

Cash Debitted from the ATM on 24.08.2013 evening from IDBI ATM Nerul station branch.
Cash did not came from the ATM and the money has been deducted from the AC.
My air condition number is 24710065747 and my debit card number is 4763382019229179.
Kindly look into the matter and do the needful.
Male ImageMr. vasant Says Aug 21, 2013

customer care service not guide
or answer properly for my outstanging bal. and due date
Female ImageMs. nasreen shaikh Says Aug 21, 2013

I am fed up using this card. Reside in thane.no option tipsy bill through arm. Still I wAs unable to pay on due date and there are late charges applied.tried calling customr service,ivris pathetic.can contact nasreen.aslam.shaikh@accenture.com
Female ImageMs. Sanju Says Aug 19, 2013

I have applied for the standard Chartered credit card which has been approved, but i have not received the card yet, Kindly help.

Personal Info:
Name: Sanju
Pan number BTVPS3217A
Email id is cse10sanjana@gmail.com
Male ImageMr. nikhil kohli Says Aug 12, 2013

i hav a credit card and had purchased a thing on line due to there delivery problem hav canceled my order nw i wanna knw did the money is reverted in my card
Male ImageMr. Suresh Zope Says Aug 02, 2013

I have exceeded the overlimit once in month of May 13, but I have paid the over limit fee twice - one in the month of May 13 and second in the month of June 13. Hence I am requesting to reverse the same and credit into my credit card( Card number 5546 2329 0280 3419)e-bill statement for the month of August 13.
Male ImageMr. PRAKASH CHOUDHARY Says Jul 31, 2013

I have given the complaint regarding debit card lost. we have recd confirmation no 201307183914 regarding new debit card. so please give me time debit card issue.
Male ImageMr. Ramesh Says Jul 29, 2013


I have a Credit Card Number 5546232903170438
till date I have never got any bill/statement to my email ID sahu.ramesh@gmail.com or to my postal address.

Best Regards

Female ImageMs. Nidhi Sharma Says Jul 29, 2013

kindly call me on 9930310158 as i have very urgent query regarding credit card. i have been trying your customer care number, but i am unable to contact you.
Male ImageMr. Raghuram Shenoy Says Jul 28, 2013

My credit card number is 4196 9749 4602 4024 . Of the recent i have not been receiving the card statement nor am i getting mail regarding this I have now dropped a cheque in favour of the Bank for rupees 15000/- odd on 21.7.2013 in a Skypack drop box inspite of this I keep getting no payment SMS and the possibility of the collector calling at my place . This is unfair. Kindly look into this immediately and intimate that the payment has been received . Skypack have acknowledged the receipt of the cheque
Female ImageMs. Reeba V K Says Jul 24, 2013

IamAdv.ReebaVKMy friend,Mr.Binu Chakkamadathi,who is in abroad have a Credit Card of Standard Chartered Bank,Bahrain.By the end of 2009 he used the card and done the repayment in 2010 from Qatar through UAE Exchange.Unfortunately,he forgot to collect the Clearance Letter.After that in 2011 he received a call from a bank representative from Cochin,Kerala asking to repay the full amount.He told him that he had fully paid the amount, but thereafter no response.Now,last week another call from one Mr.Tom,claimed to be the Manager of SCB-Mumbai called and threatened that some actions are to be take
Male ImageMr. BHARAT YESHWANT SHAH Says Jul 24, 2013

holding gold reward primary card ending with No.xxxx xxxx xxxx 6128
and supplementry card numberxxxx xxxx xxxx 2549.paid by bankers chq.Rs.19000/- in card number6128 HOWEVER reced.SMS OUTSTANDING IN card number2549.TOTAL AMT.DUE ON BOTH THE CARD WAS Rs.18149/.Why the outstanding when PAID
Male ImageMr. Amit Dubey Says Jul 22, 2013

I have no dues for card number 4622715350290881 and i have received message for that, but yesterday i have received one message regarding overdue of an amount Rs.2911.
Please let me clarify and reply as soon as possible
My email ID d.amit@ICICIbank.com
Male ImageMr. sachin patil Says Jul 18, 2013

I want my credit card bill on below email.
Currently, i am not receiving any bill, but some SMS coming saying overdue something..
Male ImageMr. imran shaikh Says Jul 17, 2013

My self imran Shaikh, I have received Standard Chartered Credit Card two week back.

Card number is – 4622 7153 5088 8585 exp. Date – 06/18

Since I have not registered card, and not even used for shopping.

Yesterday I received message that statement outstanding amount is 854.47

How this is possible???
Male ImageMr. Wilson Lobo Says Jul 16, 2013

Dear Team .

My name is Wilson Lobo. I was using your credite card. I had received fe ststaments which shows some pending amount i am not getting what was this o/s stading figurs as i had paid all my dues.

Sincere request to please call me and explan wt are all this deus. Please feel free to call me on 90040983023.

Wilson Lobo
Female ImageMs. sheetal Says Jul 16, 2013


I have taken new credit card, but haven't received my PIN yet. Can you please tell me when will i get my PIN so that i can make payment on time.

My card number is 4541982335018542. Please do the needful asap.

Sheetal Mittal
Male ImageMr. Madan Kumar Says Jul 15, 2013

Dear Sir,I am not able to access my credit card with the pin number issued to me,I am also not able to check my statement sent on my Email with the password first four digit of my name followed by date of birth DDMMYYYY format.Kindly contact me immidietly. Madan Kumar.mobile number.9757363505
Male ImageMr. Ankit Says Jul 11, 2013


I am trying to contact to customer care for past two days, but not able to contact. I want to know about my credit card statement. Please call me on 8861748655.

Ankit Garg
Female ImageMs. jaya sharma Says Jul 10, 2013

i want to use my points in the credit card& close down the account of credit card, i have already requested for the same one month back, but have still got credit card payment statement.

I request to do this as soon as possible and communicate through email with clearly written that i have made all my payments.

i am not interested in using this credit card anymore, CANCEL THE CARD.Kindly do it on priority. i do not want any further payment statements.
Male ImageMr. mohan sawant Says Jul 08, 2013

i have sent mail to update my mobile number my mobile number is 9870102681 and also to update my email add moh_sakshi@reiffmail.com, but still no feedback please let me know whether it is updated or not i m customer since 1996 now i do not remember what mobile number i have given so please do the needful
Male ImageMr. Pravin Rane Says Jul 06, 2013

I had give my all doucuments to Ankush 28 June 2013 .
But till i have no verification call. Please give me return my document or do the procedure for credit card.I will be waiting your reply.
Thanks and Regards,
Pravin Rane

Mobile Number -8055984808
Male ImageMr. sanjay kumar jena Says Jul 05, 2013

Dear Concern,
this is regarding credit card due payment credit no-4622715350725613.i will be pay credit card due payment till 10th July 13.so please give a time till 10th July 13.

Thanks and Regard's
sanjay Kumar jena
Male ImageMr. Vikas Mohite Says Jul 03, 2013

Dear Sir/Mam,
I have received stanchart credit card 15 days back. Thanks for it. I have used it. Now my request to team to provide the below details regarding the card.

• Monthly statement cycle (from dt to dt).
• Before which dt I have to pay the amount.
• I don’t have stanchart bank account So how to pay.
• Statement mode should be email to – mohite.vikas@mnel.com

• My card number is 4622715350873553
• Name- Vikas Shivaji Mohite
• DOB- 10/06/1981
• Contact number is 9766998844.

So please give the details ASAP. Till date I have not received any mail statement from stanchart
Male ImageMr. Virendra Pradhan Says Jun 25, 2013

My credit card number is 4622 7153 5479 3823 and not received the bill for June, 2013 Nor received any SMS or mail from standardchartered.co.in
Male ImageMr. sayed sajid Says Jun 23, 2013

I want to convert my spending into e.m.i, your customer care number is always busy. please contact me on 9867714860.
Male ImageMr. niranjan Says Jun 19, 2013

hi my card number is5546232902920700 on basis i take health care and accidental policy to my mom of sundaram i pay regular on time, but your execucative give accidental policy same as double i cancle double policy i have letter your team agree this mistake i talk lot time your exct. and say my problem, but thanksno any satisfaction so please cooprate me .thanks
Male ImageMr. Sanat Biswas Says Jun 18, 2013

After phone call from your bank credit card department Someone came to me and collected documents for credit card in feb,13. The card was despatched, but not delivered as I was on leave at that time. My application ref. No - GFG3081BNP01. On returning back I called your customer care several time, but none answering me properly
. Now my request is either resend me the card or cancell it. I also send mail to customer care, but till date no action taken from your end.
Male ImageMr. sandeep s sakte Says Jun 17, 2013

I have still not received my credit card, I have submitted my document one month back. reference number is GHL1417PYX01 Mobile N0 9892282296 / Email ID sandeep.sakte@gmail.com
Male ImageMr. Faizan Says Jun 15, 2013

Just want to confirm i have a salary account with Standard Chartered Bank, but as i have left that firm no more salary is credited. Will there be any charges applicable account and if i want to convert in Savings what is the balance i need to maintain per month.
Male ImageMr. Fairoz Shekh Says Jun 11, 2013

I received a super value titanium credit card. I want to know that is this activated for use. This card has any pin no require for online transactions.
Pls call urgently on 9028003082
Male ImageMr. Praveen Says Jun 04, 2013

how i can contact to customer care person ?

plese provide the easy way because from IVR i am not getting.
Male ImageMr. Fairoz Shekh Says Jun 01, 2013

My name is FAIROZ SHEKH I had got my new SCB Titanium credit card on Friday 31st May 2013. Card number is 5546 2329 0348 2189. I had received an e statement as a introduction of password. I just want to know that from when i started using my card?? is this card is Activated or not?? please also give me customer care number Its urgent
Male ImageMr. Shubham Says May 29, 2013

I have received a letter from your bank stating my name and address
Kindly check with your records for any kind of error as per my knowledge I do not have any account with your respected bank
I can be reached @ 9639970007
Male ImageMr. chandrakant ghagare Says May 27, 2013

i want statement of my credit card usage my ID is
Male ImageMr. Sanjay Choudhary Says May 18, 2013

This is sanjay choudhary from Mumbai and yesterday i got one SMS regarding my Standard Chartered Bank Debit ATM Card has been delivered at my mailing address.But after reaching home ' I ask to my mom about card, but she told me that no one has came till now to deliver my card..plz check it and do the needful.
Blue Dart AWB NO:46361662314
contact number:9821857535
Male ImageMr. kumar devaraj Says May 15, 2013

Hi i loss my Credit card with my mobile phone . Please block my credit card . i have only account number :42810499831. my email ID is kumard0719@gmail.com.
Male ImageMr. PRADNYA PRASAD Says May 10, 2013

My Mahattan Platimum credit card has been declined since last 15 days. The helpline says that I should call after two hours
Male ImageMr. Veena Says May 10, 2013

All your customer care numbers are always busy. how can I talk to my problem.
Male ImageMr. Laxman Says Apr 23, 2013

i need to talk with customer care representative.
could you please provide customer care number and options available are not suits what exactly i required for the customer care no which you have provided 022-66014444, 39404444
Male ImageMr. sachin barnwal Says Apr 19, 2013

standard chartered bank issued me a credit card and despatched it on my residence address awbill 46361136253 on 18/4/13, but due to non delivery area of blue dart courier, they have already intimate to bank authority. now i have my office at 103, shankheshwar complex, parvat patia, surat which is the area of blue dart where they deliver. so, please forward instruction to courier agency to deliver it as early as possible.

M. 9925044951
Male ImageMr. Pinal Shah Says Apr 16, 2013

I am trying to contact your bank since long no one is answering my requirement i need a form of demat account for change in address and what formalities to followed please look in to the matter on urgent basis mail on my ID pinal@mercator.in
Male ImageMr. Raghavendra Reddy Says Apr 05, 2013

I have been told that I would have to pay joining fee only in case I will not spend two thousands in the first month or 30 thousand in a year ,keeping this in view I have used only your card, but then some how I have received the statement which includes joining fee. I was given false information, so please cancel my card. I will not be paying any joining fee.

card number: 4541 9827 8030 5170
my email id is raghureddyd@gmail.com
mobile number.: +410767184424
Male ImageMr. Arun K Pande Says Mar 24, 2013

I have indicated new email address to send my credit card bills, but SCB has not made changes in its record. My new email address is: drarunkpande@gmail.com I have moved out of TCS and my company name is

Arun K Pande, PhD
Founder and Director
Consultancy services,
IT Innovation for Masses
133, Hyacinth, Glendale Apt, Thane (W) 400610
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