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Standard Chartered Bank Credit Card India Customer Care Phone Number

 : +91-44-66014444, 39404444, 1800-345-1000
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Standard Chartered Bank Credit Card India

Standard Chartered Bank is an international banking and financial services company operated in India. The bank together with subsidiaries and branches, offers a whole range of banking related products and services across the India and Asia. It is an assistant banking division of Standard Chartered PLC. Standard Chartered has strong footprint in more than 70 countries across the globe through 1,700 branches and subsidiaries. The company was originally introduced in the year 1853 as The Chartered Bank. It was incorporated as Standard Chartered in the year 1969 with global headquarters in London, United Kingdom. It was the result of merger between the two banks namely 'Standard Bank of British South Africa' and 'The Chartered Bank of India, Australia and China'.

In India, Standard Chartered Bank has major presence through 99 branches in 42 cities. The bank primarily provides its products and services to individual and business customers. It gives banking and financial services such as corporate banking, wealth management, investment banking, consumer banking, private banking, credit cards, mortgage loans, investment advisory services and many more.
The customer care number of Standard Chartered Bank Credit Card India can be contacted from Chennai, Goa, Nasik, Karnataka, Agra, Kanpur, Salem, Bihar, Erode, Ranchi, Cochin, New Delhi, Rajasthan, Ludhiana, Uttar Pradesh, Gujarat, Ahmedabad, Pune, Amritsar, Navi Mumbai, Thane, Tamil Nadu, Pondicherry, Meerut, Hyderabad, Mumbai, Shillong, Lucknow, Nagpur, East Delhi, Gurgaon, South Delhi, Kerala, West Delhi, Bhopal, Visakhapatnam, Delhi, Ernakulam, Bangalore, Chhattisgarh, Jammu, West Bengal, Varanasi, Dehradun, Assam, Rajkot, Punjab, North Delhi, Goregaon, Jaipur, Andhra Pradesh, Trichy, Maharashtra, Udaipur, Mysore, Uttarakhand, Patna, Noida, Himachal Pradesh, Patiala, Surat, Vadodara, Vijayawada, Raipur, Aurangabad, Madurai, Jamshedpur, Faridabad, Trivandrum, Bhubaneswar, Baroda, Chandigarh, Indore, Madhya Pradesh, Gwalior, Jalandhar, Sangli, Kolkata, Orissa, Mangalore, Allahabad, Coimbatore, Vellore, Gorakhpur, Ghaziabad, Jharkhand India, etc. The postal and official address, email address and phone number (helpline) of Standard Chartered Bank Credit Card India service center and Standard Chartered Bank Credit Card India customer care number is given below. The helpline of Standard Chartered Bank Credit Card India customer care number may or may not be toll free.
Standard Chartered Bank Credit Card India Phone Number Customer Service
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Customer care user complaints
 

Standard Chartered Bank Credit Card India Customer Care Number Complaints and Reviews

Customer care maleMr. syed osman Says Jun 15, 2013

My name is syed osman I would like to close my credit card I am trying to reach customer service, but I couldn't Hyderabad customer service number of standard chartered credit card .my email soquadri@gmail.com and my credit card number is 4541982760110442
Customer care reply
Customer care maleMr. Praful Masurkar Says Jun 17, 2013

I Praful Masurkar having credit card number 4541982720041347 closing account on 9th May 2013 by depositing cash rupees 34050/-. till date i didn't received closure letter. i require it on urgent basis. request your help.
Customer care reply
Customer care maleMr. Harpal Singh Malhotra Says Jun 17, 2013

First bill generated, due date after a week, payments given, but yet to receive a statement.so many hassles and waiting on customer care.Duty of bank not to just inform via SMS, has to send statement to customers for aarranging funds atleast a fortnight earlier, but now even waiting now.Sotime consuming process.
Customer care reply
Customer care maleMr. V KRISHNAMOORTHY Says Jun 17, 2013

I am a Standchart Credit card customer. My credit card statements not relivered properly. SMS alert is received, but available balance is not there in that msg. I cant know my bill amounts. Please contact me. I tried to contact the above mentioned phone numbers, but i cant.
Customer care reply
Customer care maleMr. kishore singh rao Says Jun 19, 2013

I am Rao kishore singh i would like to bring kind notice to you that i had aplied for credit card a few month ago I got a message from bank that it dispched a couple of weeks ago, but i have not received yet now. So you are requested to send credit card at my nearst branch that can i collect easily. My details are following.
App. Ref.No. #CC9E0081RI
Dispache Ref. no #GJC8805B7Z01
Cont. 09911819194
Customer care reply
Customer care maleMr. v s iyer Says Jun 22, 2013

i am unable to speak with a telephone officer as i want to know the expenses incured in my card i am unablke to open the credit card sttement. please reply or else i have to cancel the scd cards

my email ID is vsiyer1954@gmail.com
Customer care reply
Customer care maleMr. aadity jain Says Jun 24, 2013

Dear sir/madam i have credit card ref. number # GHW7795UUF01 of standerd chartared bank .but till date i have not information reagarding my credit card. So please inform me my credit card status. Thanks and regard aadity jain 9999880491
Customer care reply
Customer care maleMr. Gopalkrishna Bhagwat Says Jun 27, 2013

Hi, I applied for Standardcharted - Bajaj Finance credit card. Reference number is : GHX2794BPZ01
Last week there was a courier, but no one was there at my home at that time. I requested him to deliver on 25th and I waited entire day. That day the courier person gone to my office address, but he didn't delivered as my ID proof was not there. Then he promised me that he will deliver the same to my residence address, but I didn't received the same.How to go about this now ?
Regards,
Gopalkrishna Bhagwat
9833046220
Customer care reply
Customer care maleMr. Baskar R Says Jun 29, 2013

Hello SCB,
I got SCB credit card on Apr-17, 2013. Still i didn't get bill (hard copy or soft copy) for this two months purchased, but last month (forgot correct date) i paid around rupees 4000/- through net banking. That bill amount has been deducted through net baking. I do not know How it is possible? Already i sent three mails to credit card division. Still i didn't get any RESPONSE from bank.

Kindly check and update me soon unless i will go to quit my credit card account from SCB

For your reference check below my name and credit card number:
Name: Baskar R
ACCOUNT number 4622 7354 5040 3085
Customer care reply
Customer care maleMr. Manoj kumar Says Jul 02, 2013

I have apply credit card in standard chartered bank.and my document collect by mr. Satyabir saini on 23.06.2006, but I have not any call in my phone. And do not any information me

Manoj kumar
PH. number 9718990008
Customer care reply
Customer care maleMr. Deepak Tyagi Says Jul 03, 2013

Dear Sir,

I have applied for credit card in mid of June. SC Bank Office assistant collected the documents from my resid. address. One email is received from bank that your reference number is E2806?1306165281?1-2.

Again one SMS from MM-FROMSC received that " Welcome to our world - StanChart". I have tried several times on your Cust. care numbers, but not even a single time I am able to connect with the cust. care executive.

I want to know the status of my application. Please guide me.

Regards,
Deepak Tyagi
9650744003
Customer care reply
Customer care maleMr. Viswanathan Says Jul 04, 2013

Hi ,

I am using standard charted credit card.
I have to update my new mobile number.
I have made a phone call to the phone bank no 3940 4444 / 6601 4444.

But still i am unable to update my contact number Please respond immediately.
Customer care reply
Customer care maleMr. Vishal Patil Says Jul 04, 2013

i have applide for credit card on 20th June 2013. verification also done by visit of SCB executive, but still i have not got Credit card. and SMS came that your Address is updated, , but i had not updated my address. please give feedback and give ststus of my card. mobile number 8433499775
Customer care reply
Customer care maleMr. Narasimharaju A N Says Jul 05, 2013

Dear customer care,

Myself Narasimharaju A N, I had applied for standard chartered credit card 15 days back which I have yet to get. The query is I have been receiving the SMS’s to my mobile number (9449477230) saying that your address for the credit card has been updated. If you have not requested for this change, please call customer service immediately. I did not receive the credit card till and I don’t know the card number how can I communicate with customer care? Worst service??????

Thanks and Regards
Narasimharaju
9449477230
Customer care reply
Customer care maleMr. Devang shah Says Jul 12, 2013

No movie offers on the credit card as promised by the respective credit card representative. This is really sick, I have applied for credit card from this bank as your represetative told me that i can get a one free movie ticket on purchse of one ticket and per transcation. Now when I check this offer on book my show there isnt even any name for standard chartered credit card. Pathetic bank.

I will file my complain in consumer forum.My contact number is 9420862683.
Customer care reply
Customer care maleMr. velu kumar Says Jul 12, 2013

Email id is kumar@akbartravels.in

This is inform to you that I have not received the statement on time and also ireceived the statement after one month along with late payment charges. Unless
until i have not received the statement how can i make the payment before duedate.

Once again I request to you that kindly wave the late payment charges and I will make the your annual fees.

And I request to you that Kindly close my credit card account and I do not want
your credit card service.

Hope I will receive the revised statement for your annual charges for make the payment
Customer care reply
Customer care maleMr. balvinder singh Says Jul 16, 2013

Dear Customer, Your credit card has been dispatched through Blue Dart Courier, awbill 46454115293 on 11/07/13 -Team Manhattan

Pls courier 6/37 geeta colony Delhi 110031
Balvinder singh
9910168533
Customer care reply
Customer care maleMr. Anjai Kumar Says Jul 17, 2013

I haven't received my SCB Credit Card till now, even though it was dispatched from Chennai office on 9th July by First Flight Courier (Consignment number CC9843871). I checked on First Flight web site and found that even after reaching to Pune, it didn't reach to my address, on the site it was showing Department not mentioned and I see that card returned back to Chennai office. I got SMS for Card dispatch on my mobile 8796075377. Please look into this issue and resend the Card
Customer care reply
Customer care maleMr. LOKESWARA REDDY VENNA Says Jul 17, 2013

Iam Lokeswara Reddy Venna.I Applied a credit card on 01-06-2013.And i got a Refrence no GHV6467XMP01 ON 07-06-2013.Since I am not get any card.i spoke to custmour care people they told that it will be receive in ten working days.since 45 days they told like that.so your people are take serious action them.they are not maintain proper courier docket no.
Customer care reply
Customer care maleMr. Abhijit Guha Says Jul 20, 2013

Dear SCB Team
Please note Call and SMS recd from your end all most every day regarding some overdue payment ,But I am not using any SCB card .mssg from LM-SCBank "Your StanChart Card ending 7249 is overdue Visit pay.standardchartered.com to make a secure payment,avoid additional late charges and prevent collection calls." Please help me to resolve the issue .
Regards
Abhijit Guha
abhijitg_007@yahoo.co.in
Mob:9831703279
Customer care reply
Customer care maleMr. Sanjay Kumar Singh Says Jul 20, 2013

Your Bank offered me a credit card with small credit limit of 25000.00 only. immediately I called to your customer care and talk about this non sense and asked tem stop this cards immediately. Then after I did not used this useless card, even though on 19-July-2013 your bank sent me a bill for renewal charge without getting my consent for renewal.so first mark stop this card and write bill amount other wise I will take strict legal action against your bank.

Sanjay Kumar Singh
9981166123
Customer care reply
Customer care maleMr. AZIZ Says Jul 21, 2013

HI, my complaint is in regards to customer care no.no one answer the call, i have to visit branch for any query. i found your service "OUT DATED".I will stop dealing with your
bank.ur ctc no.66014444/39404444
MY CTC NO 9892176688
Customer care reply
Customer care femaleMs. Mrs Aarti Vishvas Thakur Says Jul 21, 2013

I got Credit Card of Standerd charter bank, but it almost 15 days pass, but i did not get PIN. so kindly send me as early as possible cause i could not purchase anything. whenever i swipe they ask me PIN number so kindly look at this matter. thank
Customer care reply
Customer care maleMr. Virendra Pradhan Says Jul 22, 2013

Dear Sir, Madam,

I am holding Standard Chartered Credit card number is 4622 7153 5479 3823.

Few weeks prior I notice that card has be torn near the credit card number mentioned, card is still working.

I been trying to call the Standard Chartered helpline, but unable to locate the correct menu since this option in not available which contains the replacement of card.

Nor the customer officer is coming on line for rendering or for guiding.

In view of above could please tell how to proceed for the replacement of card which is torn? and any procedure required to follow??
Customer care reply
Customer care maleMr. tapan kayal Says Jul 23, 2013

Last four months I did not receive any hard copy statement from your end. My card number is 4196 0749 4009 8438 and my mobile number is 7278998321. Please arrange to send message to my mobile number regarding statement and hard copy also.
Customer care reply
Customer care maleMr. HARSH DESAI Says Jul 23, 2013

The Standard Chartered bank has been cheating with me by saying no repay of my dues in respect of advantage card even after committing for repay. Even as per their direction i have send back my card to the prescribed address, but now they are refusing to pay me back my amount of rupees 4495.00. Kindly advice me how to receive the same.
Customer care reply
Customer care maleMr. Deepak Bagai Says Jul 25, 2013

I have not been receiving my credit card statement for the last three years! In spite of many requests.Yet I continue to pay blindly. I shall have to discontinue if the statement of accounts is not provided to me.

Please help!
Customer care reply
Customer care maleMr. Kuldeep Says Jul 25, 2013

Hello,

I am trying to contact customer care on the same no given above, but I am not able to reach to customer care.

Is there any way to do the same?
I need to update country code for my mobile registered for standard charted credit card.
Customer care reply
Customer care maleMr. Rajesh D Bhatt Says Jul 26, 2013

I have received PIN number last week. My application was forwarded by Bajaj FINSERVE and my reference number mentioned in card is 001336.

Till yesterday I am not in receipt of my Card. So, please let me know, when I will receive my card?

My contact number is 09925210934.
Customer care reply
Customer care maleMr. Manjunath Says Jul 29, 2013

I haven't applied any standard chartered bank credit card.., but i am getting messages and bills. i got one bill one month before like yearly charges some 12 hundred change after that i got one more bill before three days back 2000/- bill. My name Manjunath and in bill mentioned card number is: 5491245600062380. Please check this and let me know about this my contact number is 9293730169. Please help me.

One more thing i was taken finance from Bajaj finance.
Customer care reply
Customer care maleMr. Brijesh Singh Says Jul 31, 2013

My credit card number is 5546 2329 0823 7737 in the name of Brijesh Singh I have been transfer from Raipur (CG) to Lucknow (UP) hence I wanted to change my address aswell my contact number./ Email address.

Present Contact number is 9721296595 and email is brijesh10059@rediffmail.com
Customer care reply
Customer care maleMr. Mohan Gowda Says Aug 03, 2013

Hi,

I am receiving SMS from standard chartered bank that my credit card payment is due, but I have payed all my due right on time. I do not think any due is pending. The last time i swipe the card was in the month of April.
Please check in your database about my record. For more clarity please give call.
Email id:maxmohan99@yahoo.co.in
Mob: 9004391850
Awaiting for your response
Customer care reply
Customer care maleMr. KUSHVIJENDRA K RAJPUT Says Aug 05, 2013

Dear Sir / Madam

I had applied twice a credit card in you bank and submitted my document with SCB Branch at Ahmedabad Mithakhali Six Road, but still did not get any status from youR side and no one is giving resopnse for that.

Just I want to Know my status, whether my credit card application is approved or not.

Request you please help me to get the details for the same.

Thanks and regards'
Kushvijendra K Rajput
mobile number 98795-17919.
Customer care reply
Customer care maleMr. Rajveer Singh Says Aug 05, 2013

I have applied a new credit card from Kolkata location on two weeks before, but did not get any mail and call from the bank.even i tried to call and check the ststus did not get any information.Could you please let me know the status.
Name :- Rajveer Singh
Mobile :- 9051766557
Customer care reply
Customer care maleMr. sujit Says Aug 05, 2013

I have not applied for any card, but still you have asking me for the payment.What the hell is happening i have informed to your customer care, but still you have not cancelled now i am going to the make an fir in the police station.
Customer care reply
Customer care maleMr. suresh rankireddi Says Aug 05, 2013

Sir,
Iam interest on your scb credit card and applying scb credit card in that online application form login problem so please try to contact me my contact number.9704828666. My salary 3.51lack per aannual
Customer care reply
Customer care maleMr. Suresh Zope Says Aug 06, 2013

I have exceeded the card limit once in the month of May 13. Over limit fee was charged to me twice in the month of May and Jun13. I have also paid the amount, assuming that I will get back the overlimit fee in next month, but not. Hence I request you to credit the overlimit fee of rupees 500/- to me as I have paid twice.
Customer care reply
Customer care femaleMs. Athersha Says Aug 06, 2013

I had applied for Standard chartered platinum credit card and all documents were collected. I got the call saying that i will receive the card within seven working days . All verifications and all were done, but did not receive the card. Please let me know the status or whom to contact to get one.
Customer care reply
Customer care maleMr. Harish Kumawat Says Aug 06, 2013

Its been almost 14-15 days where i have applied for credit card and submitted all my documents, but still have not received any response and no feed back. so kindly do a favor and please let me know the standard of my card.waiting for your response
Customer care reply
Customer care maleMr. Omendra kumar Says Aug 07, 2013

Yoyr bank is charging surcharge on fuel buying while giving the card you were telling That you can use our card at any petrol pump without surchage and will get 5% cash back.

I want your confirmation on that.

Omendra
9810270405
Customer care reply
Customer care maleMr. K Karthikeyan Says Aug 12, 2013

Sir,
I applied for SCB Credit Card and the Apll number was 00422000269897. The same was Processed and the card was couriered through blue dart courier vide awbill no.44048502481. The courier person has come to my home on 06/08/2013 during my office hours. When I contacted Blue dart customer care for delivery during Non office hours, they indicated me that the courier was send back to SCB. Request you to kindly resend to my office Address which I have mentioned in my application. Also, In application I have mentioned my office address as correspondence address. Kindly do the needful.98994053386
Customer care reply
Customer care maleMr. debasis mukherjee Says Aug 12, 2013

i have received a letter from manager collection that i have a outstanding balance of rupees 5427.76 .so far i can remember that in recent past i have not made any transaction through my card number 4622715354219506.secondly i have not received any statement for payment of rupees 5427.76.
thirdly my card is valid up to June 2013 for which i have not yet received any replacement.
i will request you to forward the statement along with full details.my contact email address is debnina@yahoo.co.in
Customer care reply
Customer care femaleMs. neeru mehta Says Aug 14, 2013

my name is neeru mehta . I am coustomer of Bajaj finserv and standard chartred credit card. My credit card account number 6470. we have not received the account statement for month of July. we have send the reminder for your mail ID, but we have not received the same, but we have deposit the amount 5200/ dated 08.08.13. i want to please release our bill statement of month of July. my contact number 9463891478 and my email ID neelam_mehta62@rediffmail.com.
i think you have given to me positive respone. you have not given the respond to us, we have send to you your credit card.
Customer care reply
Customer care maleMr. Nagabhushan Says Aug 14, 2013

HI,

I have issue with your organization some body called me and they told me I m from the standard chartered bank,
we are offering the credit card for you hence if you have interest provide your documents and they sent one executive to my place and collected and gone after that I haven't got any call and any credit card numberthing,

please assist me in this matter I think they cheated me using your bank name is't fake or Call from the your organization.if it is not approved please return me my documents.

Thanks ®ards
Nagabhushan
Customer care reply
Customer care maleMr. Mohamed Alam Says Aug 22, 2013

My name is Mohamed Alam.A from Bangalore i am unable to speak with a telephone officer as i want to know the applied credit card status . all the documents are submitted last two week back.please reply or call me my mobile number is 9741109202
Customer care reply
Customer care maleMr. Murali Shankar M Says Aug 23, 2013

Hi
I could not able to view my details through online banking and I couldn't reach you through phone banking,it disconnect after typing my existing credit card number, it says invalid no.
I do not know how to reach you for to check my outstanding payments and to activate my credit card.

My number is +27731372999
My Name: Murali Shankar M
Credit Card number 4622 7153 5501 1498
My email is murali@esoft.co.za
Registered email is muralims2k@yahoo.com

Please advise

Murali
Customer care reply
Customer care maleMr. Mahesh Says Aug 24, 2013

Hi All,

MySelf Mahesh Pol and i have made credit card whole payment in month of July still i have received the bill of 750INR for month of Aug.

Can you please let me know why this bill has been gemerated.

My mobile number is 9870253976

Regards,
Mahesh Pol
Customer care reply
Customer care maleMr. devender singh Says Sep 07, 2013

MY NAME DEVENDER SINGH
mobile number.9717791167
date of birth:20-08-1975,application form number00422000331278.problem is that I have no any updation regarding credit card while form was filled by me on 24.08.2013
Customer care reply
Customer care maleMr. SRIDHAR SINGH A Says Sep 08, 2013

Dear sir
My credit card number 9356 5008 0995 1759 purchased and same converted to EMI for 24 months and same has been paid punctually now i received statement stating rupees 1950 due.I required the repayment track.
Please provide the same. EMAIL ID sridhar.singh7@gmail.com
Regards
Sridhar singh A
9035066884
Customer care reply
Customer care maleMr. Sunsara Himanshurai Laxmishankar Says Sep 19, 2013

Dear Sir, My name is Sunsara Himanshurai Laxmishankar. Last week, your executive has collected documents from me for standard chartered credit card. Could you please do me one favor that anyone can contact me on my Mobile Number 09687627891.
Thanks.
Himanshurai
Customer care reply
Customer care maleMr. Balaji Says Sep 21, 2013

I tried to contact the customer service representative by dialing the number 080-39404444, but failed to do so. When i dialled the number it asks me to enter my 16 digit credit card number, date of birth and CVV number to generate TPIN number. Once i entered the credit card number, DOB, and CVV number, It asks me to enter TPIN number which i do not have. If I do not enter the TPIN number the call gets disconnected. Kindly suggest how to speak to a customer service Representative without entering TPIN number.
Customer care reply
Customer care maleMr. Shashidhar Says Sep 22, 2013

Dear Sir,
I am shashidhar Kumar kanukanti. I have closed the card two years ago. I have completed all the payments and informed to customer care to close the card, but my entry is in CBIL account. Currently I am not using the card. I want to discuss and close the account.
Please help me in this regard to solve the issue.



Please find my credit card details



Name: SHASHIDHAR Kumar K

Card number 5546 2329 0111 6367

Expiry date: 04/11



Mobile number 9620958978
Customer care reply
Customer care maleMr. Amit Jain Says Sep 23, 2013

Hi,
I am having a Standard Chartered, Manhattan Credit Card).
Credit Card number 4541982339074038
I had redeemed 2550 reward points against 1000 rupees Life Style gift coupon on 3rd August. Till date I had not received those gift coupens (More than one Month and 20 Days are over).
Than I had placed an enquiry about my points redemption on 21st-Aug-2013.
Reply from a standard Chartered Customer Officer (Shamily G A), with reference number 08/13/093950/SP/CRD on 24th-Aug-2013.
It stated as "We have redeemed 2,550 Reward Points towards the gifts mentioned by you. We regret any inconvenience caused to you in this regard. Our records indicate that the gifts were despatched to your mailing address and you will receive the same shortly."
But When I called today, the Standard Chartered executive is telling me that Standard Chartered is not able to process your request".
I am not able to understand who is telling lie.
Hope to clear this issue soon.

Regards,
Amit Jain
+91-9818641061
Customer care reply
Customer care maleMr. ASHOK L Says Sep 25, 2013

Dear Team

I have received standard chartered new credit card last week, but as of now i did not get the pin.
Regarding that I was called standard chartered customer care ( 39404444)but this phone number taking all details except my phone.

Pls advance how make a call to customer care

Pls note down my mobile number : +919739277757
Customer care reply
Customer care maleMr. anil Says Sep 25, 2013

I am holding a Manhattan platinum card with No.4541982333512579 and same has been expired on 07/2013. it is also informed that I have purchased a Samsung note pad with 15% cash back offer. I have not received a new card, but i am receiving SMS that your payment is due. I t is not clear as to which number should I pay the EMI for the above transaction. I have forwarded a complaint to the Head services@sc.com, customer care @sc.com nearly five to six times, but I have not received the new card till date. However I like to inform you that I have been transfered from sec bad to kolkata and my new address is given below:
B.L. Anil, Accounts Officer
O/o The ACFA, Accounts office
Metal and Steel Factory
Ishapore
mobile number 9230050036
email: anilamulu@rediffmail.com
Customer care reply
Customer care femaleMs. Yogita Says Sep 30, 2013

Not received any confirmation on the credit card status.

Hi,
This is yogita. I have applied for credit card in the month of 18-July-13 (Manasa has processed it she has approched me for the documentation )
and they reverted for one more pan card xerox copy later on no confirmation. It's been nearly three months. Very unsatisfied with your services. Whether the request is proceed or pending for some reason how would people know why you are not processing and reaching out for any thing...............
Customer care reply
Customer care femaleMs. Manju Says Oct 01, 2013

I have lost my card and never used my card still i got a bill and getting every day SMS alert and no customer care number to contact again this type of queries. Worst card and services as i had two more different cards with me which i was using from 6years with out a single issue.I have emailed to customer care they also saying please arrange for payment very shameless service they are providing.
Customer care reply
Customer care maleMr. Mohammed Hussain Says Oct 07, 2013

Cheque dropped into box before due date kept in Ravipuram Branch, Ernakulam,Cochin City, but not debited from my account. Now received a statement to pay late fee and interest. No reply received from your cardservices.
Customer care reply
Customer care maleMr. Sahil Says Oct 09, 2013

Hello complaint office,
I am Sahil, applied for a SC. Credit Card. It was delivered on my mailing address on 02-Sep-2013, but because of my absence at that time I could not received it. Than I have followed it with the customer care for the same and filled a complaint on 27-Sep-2013. Service representative upload my issue in the portal and told me that I will get the my card within seven working days, but till now I haven't received it. My issue no (201309209025). Kindly help me. Thank you in adavnce for your support.

Regards,
Sahil, contact: 8185016421
Customer care reply
Customer care maleMr. Shyam Sudheesaraj Says Oct 14, 2013

Looks like, somebody is tampering with the posts. I had registed the following on 11th October, the post was successful, but today I do not see that post.

I have subscribed for SC' Manhattan credit card. Things went on fine till I received my credit card. This is a chip based card and would require a six digit pin for using this card in any POS or ATM. I am after them since then. It has been 24 days and counting...

1) Talked to Mr. Manoj Kumar Swain
2) Wrote to Mr. Amol Salpekar based on Manoj's advise
3) Amol wrote to me to contact Simmi Nair
4) Simmi Nair did not care to respond
5) Spoke to Amol in person when he was at our office premises. He had even noted the details in his book.
6) Shot a reminder to both Simmi and Amol
Customer care reply
Customer care maleMr. Balbir Chand Gogna Says Oct 15, 2013

I have been trying for the last half an hour to get the details of payment due against my card including supply to9 be paid till 17.10.2013. not getting trough mobile. my card number is 5546232904816641
Customer care reply
Customer care maleMr. NAEEM VAREKAR Says Oct 15, 2013

Hi team,my credit card is working because there no pin number and mobile registeration also incurrect which is (9702927784)but the currect mob; no.is 9702929784,I have been send some mail to card.services@sc.com,as well as I had contact to customer care, they told me they already dispached pin number on 25/09/2013,but still I did not receive. Let me know about my card activation, and please look after this. THANK YOU
Customer care reply
Customer care maleMr. asim topno Says Oct 16, 2013

I ASIM topno want to change my credit card billing address, but i am not able to contact any contact numbers, change my billing address from Mumbai to ahmedabad ,D ten shree krishna society,Nr judjes bunglow road, Bodakdev, ahmedabad 380015, my mail address asim_topno @yahoo.com, mobile number 9601482701 (old 9867929902), card number 4196074940158828
Customer care reply
Customer care maleMr. Bhagwan Das Gupta Says Oct 17, 2013

I have received the bill by email. I am unable to open the same. We have two cards, one in my name and other one is in my son's name. I had tried by giving both name and date of birth, but unsuccessful. I would like to talk to some one, but once again your automated service has no provision to talk to a representative. Help with a number, who can solve the problem.

Thanks
Customer care reply
Customer care maleMr. Faiyaz Petkar Says Nov 01, 2013

I Have been applied to cancel my brother credit card almost 15 days before because of his unfortunate death. I was given in written in nearest branch and was ready to settle the balance account what ever remain till that date.
But I am sorry to inform you that there is no call or message from your side. There is almost no response from call center also. I hope you take notice of this and call me.
Customer care reply
Customer care femaleMs. Dr Manju Gupta Says Feb 14, 2014

I have not received pin number for my credit card number 5546232906206965.
Valid through 09/18.
Kindly send as soon as possible.
Customer care reply
Customer care maleMr. Surendra Singh Says Feb 14, 2014

We have already requested for cancellation of scb titanium card primary-no. 5546-xxxx-xxxx-5849 which is still pending. Please cancel immediately. As advised this card was not used during the last cycle of completing one year. Annual fee for next year is not required to be paid.
Please send confirmation.
Customer care reply
Customer care maleMr. Vini Ahuja Says Feb 14, 2014

January bill not received. Kindly mail it immediately to my mail ID ahujavini@yahoo.com.
Customer care reply
Customer care maleMr. Ameresh Kumar Singh Says Feb 14, 2014

Scb has approached three times to me for collection of docs with reference to credit card issue.
However they said they have dispatched the card in first week of feb-14, which is not received by me till now.
Customer care reply
Customer care maleMr. Bharat Meshram Says Feb 15, 2014

Dear standard chartered team,
This is for your information,
Still time i have not received the new credit card 5546232908807307 platinum card. So why should i make payment in balance due
Please resolve the problem.
Regards,
Bharat meshram
Mob. number 8866009420.
Customer care reply
Customer care maleMr. Sankar Says Feb 15, 2014

Currently i am required to have pin no to go through transaction, please help.
Customer care reply
Customer care maleMr. Ravinder Gulati Says Feb 17, 2014

This is regarding the over limit charges of rupees 500 levied on my card during the month of December, 2013. My card limit was reduced to rupees 47000/- from rupees 96000/- without my consent. Earlier also, my payment date had been re-scheduled to first week of every month from fourth week of every month --which was very convenient date as it was post salary date. These type of changes are creating problem in usage of card as normally i hardly get time to see my mails on regular basis.
I would request you to kindly wave off the charges as i have been paying the dues in time always and my record is also clean.
Look forward to your kind favour please.
(my card number Is 5546232908324139).
Customer care reply
Customer care maleMr. Mukesh Gupta Says Jun 05, 2014

I have received credit card number 4622715356549751. My name is mukesh gupta, till date i have not received. Pin number And when i go to online registration, there is some problem in my card. You are requested to please look into the matter.
Customer care reply
Customer care maleMr. Shobhit Tomar Says Jun 05, 2014

My card number 5546232901335272. I have not received my electronic credit card statement for the month of may 2014. My email ID “shobhit. S. Tomar@rcap. co.in. Kindly provide the same.
Customer care reply
Customer care maleMr. A G Shaikh Says Jun 27, 2014

My credit card number 4196 0749 4800 1228. I received regular bills and paid immediately, however, on the use of card for any purchase by swamping the card it showed invalid.
Whether this card is active or not. If this card is not active let me know date in inactive.
You are requested the activate this card and make operative. Please inform me the status on my contact number 9323872921.
Customer care reply
Customer care maleMr. Nitin Desai Says Jun 27, 2014

From:
Mr. Nitin b. Desai
C/o nishith n. Desai
10838, aderman avenue
Unit: 140
Sandiego 92126
California
You. S. A.

Date: 21. 06. 2014
To:
Standard chartered bank
Custmer care unit
19, rajaji Nagar
Cheenai-600 001

Dear sir,

Re: my credit card number Xxxx xxxx xxxx 0024 fvg. Nitin b. Desai-
its payment of rupees 54,680. 53 due on 20. 05. 2014.

Though i paid above bill within three days of receipt you have charged penal interest of rupees 337. 90 paisa. I request you to reverse it immediately and confirm failing which i will be compel to cancell above credit card.
Customer care reply
Customer care maleMr. Rakesh Kumar Srivastava Says Jun 27, 2014

Iam all ready payment per month, but your charges is very high.
1. Over due charge.
2. Late charge.
3. Interest. And etc.
So please refund the charges of any.
Thanks
Are. K. Srivastava.
Customer care reply
Customer care maleMr. Satyapal Singh Says Jul 02, 2014

Without prejudice

27th June 2014
The incharge
Credit card cell
Standard chartered bank

sub : false dues shown against credit card issued
in the name of mr. Satya pal singh (pan number Agnps4442b)
Dear sir,

With reference to the above i would like to state as under:

1) the above credit card was issued by your bank more than ten years back, at your own, after obtaining data from somewhere.

2) thereafter i was informed that i may use it and there is no annual charges on it. I reluctantly kept it, but never used it for any purpose.

4) after a year or so i received a bill from you, probably the annual charges which you had assured that it will not be charged. In this regard i immediately protested through phones and letters too. I was informed that the entry has been reversed which was debited due to a mistake.
5) it is very disheartening to see that a bank of your status has not.
Customer care reply
Customer care femaleMs. Laxmi Counder Says Jul 21, 2014

Hi team,
I am getting messages for paying credit card bill of rupees 1,269. 03. My issue is that i have never used a credit card in a year and even i have broke that card in January 2014 only, than why i would pay for this.
So, i do not understand why should i pay for this. Please let me know further action on this.
Kindly waive off and remove my name from your accounts.
Customer care reply
Customer care maleMr. Rajan Goher Says Aug 13, 2014

Hi sir/madam,

I am unable to connect customer care officer also unable do online banking. My details are followings.

Name:- rajan goher
Credit card number:- 5546232903672151

regards,
rajan goher.
Customer care reply
Customer care femaleMs. Sandhya Says Sep 16, 2014

Dear sir,

i have applied for a manhattan credit card in lasy week, but still i did not receive any confirmation call from bank. Can you give me any clarification and application number.
Customer care reply
Customer care maleMr. Srinivas J Says Sep 17, 2014

I am not using the standard chartered bank credit card, but still i am getting messages to pay for annual charges. Please call me once. I am not able to reach over phone. phone num: 91 9490005773.
Customer care reply
Customer care maleMr. Hemant Vasant Surve Says Sep 26, 2014

Dear sir/madam

I am having credit card number 4196075800480699. I have not received the bill for the month of September 2014 to be generated on 06.09.2014. You are requested to please send the bill on my mail ID hemantsurve62@gmail.com or on my cell number 9820043794 immediately.

Regards.
Customer care reply
Customer care maleMr. Kamal Parihar Says Oct 09, 2014

I want to redeem my credit card points. Please tell me how to redeem, it is very lengthy process. I do not have any ID or code.
Customer care reply
Customer care maleMr. Bharat Shah Says Oct 09, 2014

Dear Sir,
Kindly send me my account statement of last four months on my new email shahbharat014@gmail.Com
My credit card number is 5546 2329 0834 1794 Titanium card.
On the name of Mr. Bharat Shah mobile number is 9821691155.
Register the same email ID
Regards
Bharat Shah.
Customer care reply
Customer care maleMr. Srikant Singh Says Oct 11, 2014

I have not received my inner circle credit card pin number. When contacting customer care. For generation of PIN number help.
Customer care reply
Customer care maleMr. Pranav Shah Says Oct 17, 2014

I am unable to generate ATM pin for my credit card, i had tried on IVR and also online, but it was not success, please help.
Customer care reply
Customer care maleMr. Santosh Nagargoje Says Oct 20, 2014

I have credit card activation problem, please help as soon as possible.
Customer care reply
Customer care maleMr. Raghavendra Mirajkar Says Oct 21, 2014

I am Mr. Raghavendra Mirajkar and i received platinum credit card, but still i dint received pin number so please send my pin number.
Customer care reply
Customer care maleMr. Bhujbal Rohidas S. Says Oct 27, 2014

My Credit card number Is, 4622 7153 5069 6889, Valid Up to 3rd March 2018. I want to activate it, , but it is not possible through Call center Numbers. Will you Help Me for the same?
Customer care reply
Customer care maleMr. Pushpendra Singh Says Oct 29, 2014

My credit card number is 5546232903368081. You are not send any statement only mini statement show only amount pay, but details not show. I am send more request regarding statement details, postal address and mail Id. I am not satisfied your service. I am not pay any amount or penalty without details. I am requested to you close my credit card today.
Customer care reply
Customer care maleMr. Raghavendra Prasad Mishra Says Nov 01, 2014

To,
Credit Card cell,
Standard Chartered Bank.
Subject - False dues shows against credit card issue in the name of "Raghavendra Prasad Mishra"
Sir,
I have been trying to reach you people through your customer care number toll free and paid to terminate the service of the Manhattan credit card. But unable to locate the correct menu since this option in not available which contains the replacement of card. None the customer officer is coming on line for rendering or for guiding. In view of above could you please tell how to proceed for the replacement of card which is torn? and any procedure required to follow?
Initially I was told that there will be no charge on this PLATINUM card and its free, which is totally misleading and cheat, i would say. I am utterly disappointed. Please mail me the correct and working customer contact number. so that, i can call them and enquire further on to this. Regards,
Raghavendra.
Customer care reply
Customer care maleMr. Santosh Arjun Mondkar Says Nov 03, 2014

I need my credit card number due certificate.
Customer care reply
Customer care maleMr. Kishor Masurkar Says Nov 04, 2014

I am Kishor Masurkar (Card number is xxxx 3081). I want to request you to please note my E-mail ID is kishore_masurkar@yahoo.com and my bill payment date is 28th of each month. I am always receiving your bill (hard copy) 25th to 27th of each month. Therefore, it is difficult to make payment on due date and even after dropping cheque to branch on 28th. you are charging interest for delay payment, so please send you bill at least ten days before of due date. Also note that October bill is yet to receive. I have paid the bill only after received your SMS. Kishor Masurkar.
Customer care reply
Customer care maleMr. Basavaraj Singraddi Says Nov 12, 2014

I am not using the Standard Chartered Bank Credit Card, so i want to close it. Please call me once. I am not able to reach over phone. Phone number 91 9689089312.
Customer care reply
Customer care maleMr. Harvinder Says Nov 19, 2014

No body is responding me correctly and disconnecting my call.
Customer care reply
Customer care maleMr. Bharat Shetty Says Dec 12, 2014

In my statement dated 7th of December 2014, I have been charges a penalty of Rs. 61. 83. I was informed that this penalty was for delayed payment of my bill dated 7th November 2014 which StanChart has received on 30th of November 2014 and that this cannot be reversed. This is absolutely wrong. I have submitted payment on 18th November 2014 Cheque No: 709284 dated 18-11-2014 for Rs. 5321. 27 on ICICI bank in the drop box. Just because your records were not updated on time it is absolutely not justified to penalize the customer. I once again request you to reverse this entry as it has been charged un-judiciously.
Customer care reply
Customer care maleMr. Yogesh Patel Says Dec 17, 2014

My Credit Card number is 5491-2456-0052-6970. I Want to close my credit card. What is the prossidger of credit card closing. Tell me my mobile 91 99244 85986.
Customer care reply
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