Standard Chartered Bank Credit Card India Customer Care Information & Exploration

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Standard Chartered Bank, Customer Care Unit, No: 19, Rajaji Salai, Chennai 600 001, Tamil Nadu,

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Standard Chartered Bank Credit Card India Exploration

For Customer Support: 1800-345-1000 | +91-44-39404444

Global Headquarter Phone No.: +44 (0)20 7885 8888

For domestic dialing within India only: 1800 345 5000

Principal Nodal Officer Contact No: 080-42896718 | 080-28089025
FAX:+44 (0)20 7885 9999

Support Email Address

Credit Card Dispute E-mail id:
Principal Nodal Officer email:

Standard Chartered Bank Credit Card India Contact Information

  • Address: Standard Chartered Bank, Customer Care Unit 19, Rajaji Salai Chennai – 600 001

  • SMS Assistance - Send an SMS quoting 'Service' to 9980033333

  • Ahmedabad, Bangalore, Chennai: 6601 4444 | 3940 4444

  • Bhubaneswar, Chandigarh, Cochin - 6601 444

  • Gurgaon, Noida 01139404444 | 01166014444

  • Siliguri: 1800 345 1000

Career Opportunities at Standard Chartered Bank Credit Card India

Standard Chartered Bank Credit Card India offers ample opportunities of employment to the energetic individuals aspired to frame a notable career in the filed of banking. The institution is known to harbor and nurture raw talent, providing a specrum of platform to exhibit talent. The work environment at Standard Chartered Bank Credit Card India is coded to bring out the inner potential of the candidates.

Company Overview

In India, Standard Chartered Bank has major presence through 99 branches in 42 cities. The bank primarily provides its products and services to individual and business customers. It gives banking and financial services such as corporate banking, wealth management, investment banking, consumer banking, private banking, credit cards, mortgage loans, investment advisory services and many more.Standard Chartered Bank is an international banking and financial services company operated in India.

The bank together with subsidiaries and branches, offers a whole range of banking related products and services across the India and Asia. It is an assistant banking division of Standard Chartered PLC. Standard Chartered has strong footprint in more than 70 countries across the globe through 1,700 branches and subsidiaries. The company was originally introduced in the year 1853 as The Chartered Bank. It was incorporated as Standard Chartered in the year 1969 with global headquarters in London, United Kingdom. It was the result of merger between the two banks namely 'Standard Bank of British South Africa' and 'The Chartered Bank of India, Australia and China'.

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Standard Chartered Bank Credit Card India User Queries

Customer care male
V S PrasadNov 09, 2016

I got my stan. Chart. Visa card 4622715353351938 in Aug 2016. I transacted once or twice on this card. I dint get card statement till date either by mail or post except I got a message of dues on my phone. Plz. Make arrangements for monthly statements either by mail or post.

Customer care male
98164149552Jul 05, 2016

Hello sir
my name is Utam Sharma. I have to lost my Airtel number (9816414952). So please hellp me sir. Wat can i do. Be, c there is some important number in this phone. Who to i get back those numbers. Please help me

Thanks and regards
Sonu Sahrma.

Customer care male
Mutnuri. Bharatha SastryJun 03, 2016

I am having SC Platinim Credit Card. The balance is credit card in the account
Card No:4622 7153 5404 5216
Name Mutnuri B. S. Valid through 06/13 to 05/18
The amount is in credit Balance is Rs. Rs. 400/-
I am Unable to active my card. Hence I request my
credit card with my souse. And issue the Pin no to my
addresss or email or to my Cell No:9949734418

Mutnuri B. S.

Standard Chartered Bank Credit Card India Customer Service Care Phone Number 257694
S.kumaresapandianMar 12, 2016

I am having SCB Credit card. I want to redeem my reward points. I have already register my Phone no 9489144179 in SCB. While redeem the reward points through online system require phone number is not updated. I can contact the helpline it will also ask about TPIN number I am confused. How to redeem my reward points and how to get my TPIn. Please advise me in this regard.

Customer care male
Pratish ParabFeb 18, 2016

My name is Pratish Parab i had a credit card and which was used by my brother when i was abroad and now the payment is oustanding. I do not have my card number and want to sttle the card payment for ever. Please assist.

Standard Chartered Bank Credit Card India Customer Service Care Phone Number 246737
Venkat PenmetsaDec 03, 2015

Hi, I don't have an account or credit card from Standard Chartered. But I am getting messages to my mobile phone regarding credit card transactions. Please suggest what I am supposed to do.

Standard Chartered Bank Credit Card India Customer Service Care Phone Number 239210
Arjun Bikas DuttaSep 22, 2015

I have received a SMS as usual for my credit card )No. To be paid on 07. 10. 15 as per statement dared 15. 09. 2015 (as per SMS) I have not received either either hard copy of the statement nor the soft copy at my registered email address as abdutta@rbi. Org. InFor last five bill cycle you people are doing this and each time I am sending you the mail to rectify you. I do not know whether you are purposely doing this this on not. What hell you are doing? Please advise me what is the procedure of surrendering the card. This time I am not going to pay not earlier than one month from the date of receipt of the card statementand going to make a strong complaint to Banking Ombudsman. No thanks Please. Instead, if you have courage make a call to me at 09819026608A. B. DuttaCredit Card No. 5546 2329- 0254- 0151.

Customer care male
Balraj DubeyAug 28, 2015

Hi my name is Balraj Dubey My Standard Chartered card number Is 5543748030417023. In the Month of March 2009 i had surrenderd the card because of some miscommunication. I had also recd an acknowledgement from the bank by Mr Kirupasree (Ref/ 03/09/035663/kk/crd) to resolve the same. But till date nothing is resolved. Please help. Reagds balraj - 9372418002.

Standard Chartered Bank Credit Card India Customer Service Care Phone Number 232585
Divyam GuptaJul 17, 2015

Dear TeamI have a Standard chartered credit card since March 2013, but still I am not unable to use my credit card in any type of transactionRequest you to please check and do the needful ASAPThanks and RegardsDivyam Gupta 9837851350.

Standard Chartered Bank Credit Card India Customer Service Care Phone Number 228931
Suresh SinghMay 26, 2015

I am having Platinum card number 4622715355024467. I was in Rural area for a long time. My card was automatically used for my group Insurance purposes for rupees 1760 in Sep. or October 2014. Before that I was having deposit in said Card and I used only rupees 300 app credit, but I could not deposit the said amount in time. And now that amount has become more than rupees 6000/. As I informed that I was in such a Rural area where communication facilities are not easily accessible. I am a good customer of your Bank using the Card for a long time and all payments were made on time. I there fore request you to kindly waive the extra amount. Suresh Singh MOB NO-9967022878.

Customer care male
Yogesh PatelDec 17, 2014

My Credit Card number is 5491-2456-0052-6970. I Want to close my credit card. What is the prossidger of credit card closing. Tell me my mobile 91 99244 85986.

Customer care male
Bharat ShettyDec 12, 2014

In my statement dated 7th of December 2014, I have been charges a penalty of Rs. 61. 83. I was informed that this penalty was for delayed payment of my bill dated 7th November 2014 which StanChart has received on 30th of November 2014 and that this cannot be reversed. This is absolutely wrong. I have submitted payment on 18th November 2014 Cheque No: 709284 dated 18-11-2014 for Rs. 5321. 27 on ICICI bank in the drop box. Just because your records were not updated on time it is absolutely not justified to penalize the customer. I once again request you to reverse this entry as it has been charged un-judiciously.

Customer care male
Basavaraj SingraddiNov 12, 2014

I am not using the Standard Chartered Bank Credit Card, so i want to close it. Please call me once. I am not able to reach over phone. Phone number 91 9689089312.

Customer care male
Kishor MasurkarNov 04, 2014

I am Kishor Masurkar (Card number is xxxx 3081). I want to request you to please note my E-mail ID is and my bill payment date is 28th of each month. I am always receiving your bill (hard copy) 25th to 27th of each month. Therefore, it is difficult to make payment on due date and even after dropping cheque to branch on 28th. you are charging interest for delay payment, so please send you bill at least ten days before of due date. Also note that October bill is yet to receive. I have paid the bill only after received your SMS. Kishor Masurkar.

Customer care male
Raghavendra Prasad MishraNov 01, 2014

Credit Card cell,
Standard Chartered Bank.
Subject - False dues shows against credit card issue in the name of "Raghavendra Prasad Mishra"
I have been trying to reach you people through your customer care number toll free and paid to terminate the service of the Manhattan credit card. But unable to locate the correct menu since this option in not available which contains the replacement of card. None the customer officer is coming on line for rendering or for guiding. In view of above could you please tell how to proceed for the replacement of card which is torn? and any procedure required to follow?
Initially I was told that there will be no charge on this PLATINUM card and its free, which is totally misleading and cheat, i would say. I am utterly disappointed. Please mail me the correct and working customer contact number. so that, i can call them and enquire further on to this. Regards,

Customer care male
Pushpendra SinghOct 29, 2014

My credit card number is 5546232903368081. You are not send any statement only mini statement show only amount pay, but details not show. I am send more request regarding statement details, postal address and mail Id. I am not satisfied your service. I am not pay any amount or penalty without details. I am requested to you close my credit card today.

Customer care male
Bhujbal Rohidas S.Oct 27, 2014

My Credit card number Is, 4622 7153 5069 6889, Valid Up to 3rd March 2018. I want to activate it, , but it is not possible through Call center Numbers. Will you Help Me for the same?

Customer care male
Bharat ShahOct 09, 2014

Dear Sir,
Kindly send me my account statement of last four months on my new email shahbharat014@gmail.Com
My credit card number is 5546 2329 0834 1794 Titanium card.
On the name of Mr. Bharat Shah mobile number is 9821691155.
Register the same email ID
Bharat Shah.

Customer care male
Hemant Vasant SurveSep 26, 2014

Dear sir/madam

I am having credit card number 4196075800480699. I have not received the bill for the month of September 2014 to be generated on 06.09.2014. You are requested to please send the bill on my mail ID or on my cell number 9820043794 immediately.


Customer care male
Srinivas JSep 17, 2014

I am not using the standard chartered bank credit card, but still i am getting messages to pay for annual charges. Please call me once. I am not able to reach over phone. phone num: 91 9490005773.

Customer care female
SandhyaSep 16, 2014

Dear sir,

i have applied for a manhattan credit card in lasy week, but still i did not receive any confirmation call from bank. Can you give me any clarification and application number.

Customer care male
Rajan GoherAug 13, 2014

Hi sir/madam,

I am unable to connect customer care officer also unable do online banking. My details are followings.

Name:- rajan goher
Credit card number:- 5546232903672151

rajan goher.

Customer care female
Laxmi CounderJul 21, 2014

Hi team,
I am getting messages for paying credit card bill of rupees 1,269. 03. My issue is that i have never used a credit card in a year and even i have broke that card in January 2014 only, than why i would pay for this.
So, i do not understand why should i pay for this. Please let me know further action on this.
Kindly waive off and remove my name from your accounts.

Customer care male
Satyapal SinghJul 02, 2014

Without prejudice

27th June 2014
The incharge
Credit card cell
Standard chartered bank

sub : false dues shown against credit card issued
in the name of mr. Satya pal singh (pan number Agnps4442b)
Dear sir,

With reference to the above i would like to state as under:

1) the above credit card was issued by your bank more than ten years back, at your own, after obtaining data from somewhere.

2) thereafter i was informed that i may use it and there is no annual charges on it. I reluctantly kept it, but never used it for any purpose.

4) after a year or so i received a bill from you, probably the annual charges which you had assured that it will not be charged. In this regard i immediately protested through phones and letters too. I was informed that the entry has been reversed which was debited due to a mistake.
5) it is very disheartening to see that a bank of your status has not.

Customer care male
Rakesh Kumar SrivastavaJun 27, 2014

Iam all ready payment per month, but your charges is very high.
1. Over due charge.
2. Late charge.
3. Interest. And etc.
So please refund the charges of any.
Are. K. Srivastava.

Customer care male
Nitin DesaiJun 27, 2014

Mr. Nitin b. Desai
C/o nishith n. Desai
10838, aderman avenue
Unit: 140
Sandiego 92126
You. S. A.

Date: 21. 06. 2014
Standard chartered bank
Custmer care unit
19, rajaji Nagar
Cheenai-600 001

Dear sir,

Re: my credit card number Xxxx xxxx xxxx 0024 fvg. Nitin b. Desai-
its payment of rupees 54,680. 53 due on 20. 05. 2014.

Though i paid above bill within three days of receipt you have charged penal interest of rupees 337. 90 paisa. I request you to reverse it immediately and confirm failing which i will be compel to cancell above credit card.

Customer care male
A G ShaikhJun 27, 2014

My credit card number 4196 0749 4800 1228. I received regular bills and paid immediately, however, on the use of card for any purchase by swamping the card it showed invalid.
Whether this card is active or not. If this card is not active let me know date in inactive.
You are requested the activate this card and make operative. Please inform me the status on my contact number 9323872921.

Customer care male
Shobhit TomarJun 05, 2014

My card number 5546232901335272. I have not received my electronic credit card statement for the month of may 2014. My email ID “shobhit. S. Tomar@rcap. Kindly provide the same.

Customer care male
Mukesh GuptaJun 05, 2014

I have received credit card number 4622715356549751. My name is mukesh gupta, till date i have not received. Pin number And when i go to online registration, there is some problem in my card. You are requested to please look into the matter.

Customer care male
Ravinder GulatiFeb 17, 2014

This is regarding the over limit charges of rupees 500 levied on my card during the month of December, 2013. My card limit was reduced to rupees 47000/- from rupees 96000/- without my consent. Earlier also, my payment date had been re-scheduled to first week of every month from fourth week of every month --which was very convenient date as it was post salary date. These type of changes are creating problem in usage of card as normally i hardly get time to see my mails on regular basis.
I would request you to kindly wave off the charges as i have been paying the dues in time always and my record is also clean.
Look forward to your kind favour please.
(my card number Is 5546232908324139).

Customer care male
Bharat MeshramFeb 15, 2014

Dear standard chartered team,
This is for your information,
Still time i have not received the new credit card 5546232908807307 platinum card. So why should i make payment in balance due
Please resolve the problem.
Bharat meshram
Mob. number 8866009420.

Customer care male
Ameresh Kumar SinghFeb 14, 2014

Scb has approached three times to me for collection of docs with reference to credit card issue.
However they said they have dispatched the card in first week of feb-14, which is not received by me till now.

Customer care male
Surendra SinghFeb 14, 2014

We have already requested for cancellation of scb titanium card primary-no. 5546-xxxx-xxxx-5849 which is still pending. Please cancel immediately. As advised this card was not used during the last cycle of completing one year. Annual fee for next year is not required to be paid.
Please send confirmation.

Customer care male
Faiyaz PetkarNov 01, 2013

I Have been applied to cancel my brother credit card almost 15 days before because of his unfortunate death. I was given in written in nearest branch and was ready to settle the balance account what ever remain till that date.
But I am sorry to inform you that there is no call or message from your side. There is almost no response from call center also. I hope you take notice of this and call me.

Customer care male
Bhagwan Das GuptaOct 17, 2013

I have received the bill by email. I am unable to open the same. We have two cards, one in my name and other one is in my son's name. I had tried by giving both name and date of birth, but unsuccessful. I would like to talk to some one, but once again your automated service has no provision to talk to a representative. Help with a number, who can solve the problem.


Customer care male
asim topnoOct 16, 2013

I ASIM topno want to change my credit card billing address, but i am not able to contact any contact numbers, change my billing address from Mumbai to ahmedabad ,D ten shree krishna society,Nr judjes bunglow road, Bodakdev, ahmedabad 380015, my mail address asim_topno, mobile number 9601482701 (old 9867929902), card number 4196074940158828

Customer care male

Hi team,my credit card is working because there no pin number and mobile registeration also incurrect which is (9702927784)but the currect mob; 9702929784,I have been send some mail to,as well as I had contact to customer care, they told me they already dispached pin number on 25/09/2013,but still I did not receive. Let me know about my card activation, and please look after this. THANK YOU

Customer care male
Balbir Chand GognaOct 15, 2013

I have been trying for the last half an hour to get the details of payment due against my card including supply to9 be paid till 17.10.2013. not getting trough mobile. my card number is 5546232904816641

Customer care male
Shyam SudheesarajOct 14, 2013

Looks like, somebody is tampering with the posts. I had registed the following on 11th October, the post was successful, but today I do not see that post.

I have subscribed for SC' Manhattan credit card. Things went on fine till I received my credit card. This is a chip based card and would require a six digit pin for using this card in any POS or ATM. I am after them since then. It has been 24 days and counting...

1) Talked to Mr. Manoj Kumar Swain
2) Wrote to Mr. Amol Salpekar based on Manoj's advise
3) Amol wrote to me to contact Simmi Nair
4) Simmi Nair did not care to respond
5) Spoke to Amol in person when he was at our office premises. He had even noted the details in his book.
6) Shot a reminder to both Simmi and Amol

Customer care male
SahilOct 09, 2013

Hello complaint office,
I am Sahil, applied for a SC. Credit Card. It was delivered on my mailing address on 02-Sep-2013, but because of my absence at that time I could not received it. Than I have followed it with the customer care for the same and filled a complaint on 27-Sep-2013. Service representative upload my issue in the portal and told me that I will get the my card within seven working days, but till now I haven't received it. My issue no (201309209025). Kindly help me. Thank you in adavnce for your support.

Sahil, contact: 8185016421

Customer care male
Mohammed HussainOct 07, 2013

Cheque dropped into box before due date kept in Ravipuram Branch, Ernakulam,Cochin City, but not debited from my account. Now received a statement to pay late fee and interest. No reply received from your cardservices.

Customer care female
ManjuOct 01, 2013

I have lost my card and never used my card still i got a bill and getting every day SMS alert and no customer care number to contact again this type of queries. Worst card and services as i had two more different cards with me which i was using from 6years with out a single issue.I have emailed to customer care they also saying please arrange for payment very shameless service they are providing.

Customer care female
YogitaSep 30, 2013

Not received any confirmation on the credit card status.

This is yogita. I have applied for credit card in the month of 18-July-13 (Manasa has processed it she has approched me for the documentation )
and they reverted for one more pan card xerox copy later on no confirmation. It's been nearly three months. Very unsatisfied with your services. Whether the request is proceed or pending for some reason how would people know why you are not processing and reaching out for any thing...............

Customer care male
anilSep 25, 2013

I am holding a Manhattan platinum card with No.4541982333512579 and same has been expired on 07/2013. it is also informed that I have purchased a Samsung note pad with 15% cash back offer. I have not received a new card, but i am receiving SMS that your payment is due. I t is not clear as to which number should I pay the EMI for the above transaction. I have forwarded a complaint to the Head, customer care nearly five to six times, but I have not received the new card till date. However I like to inform you that I have been transfered from sec bad to kolkata and my new address is given below:
B.L. Anil, Accounts Officer
O/o The ACFA, Accounts office
Metal and Steel Factory
mobile number 9230050036

Customer care male
ASHOK LSep 25, 2013

Dear Team

I have received standard chartered new credit card last week, but as of now i did not get the pin.
Regarding that I was called standard chartered customer care ( 39404444)but this phone number taking all details except my phone.

Pls advance how make a call to customer care

Pls note down my mobile number : +919739277757

Customer care male
Amit JainSep 23, 2013

I am having a Standard Chartered, Manhattan Credit Card).
Credit Card number 4541982339074038
I had redeemed 2550 reward points against 1000 rupees Life Style gift coupon on 3rd August. Till date I had not received those gift coupens (More than one Month and 20 Days are over).
Than I had placed an enquiry about my points redemption on 21st-Aug-2013.
Reply from a standard Chartered Customer Officer (Shamily G A), with reference number 08/13/093950/SP/CRD on 24th-Aug-2013.
It stated as "We have redeemed 2,550 Reward Points towards the gifts mentioned by you. We regret any inconvenience caused to you in this regard. Our records indicate that the gifts were despatched to your mailing address and you will receive the same shortly."
But When I called today, the Standard Chartered executive is telling me that Standard Chartered is not able to process your request".
I am not able to understand who is telling lie.
Hope to clear this issue soon.

Amit Jain

Customer care male
ShashidharSep 22, 2013

Dear Sir,
I am shashidhar Kumar kanukanti. I have closed the card two years ago. I have completed all the payments and informed to customer care to close the card, but my entry is in CBIL account. Currently I am not using the card. I want to discuss and close the account.
Please help me in this regard to solve the issue.

Please find my credit card details


Card number 5546 2329 0111 6367

Expiry date: 04/11

Mobile number 9620958978

Customer care male
BalajiSep 21, 2013

I tried to contact the customer service representative by dialing the number 080-39404444, but failed to do so. When i dialled the number it asks me to enter my 16 digit credit card number, date of birth and CVV number to generate TPIN number. Once i entered the credit card number, DOB, and CVV number, It asks me to enter TPIN number which i do not have. If I do not enter the TPIN number the call gets disconnected. Kindly suggest how to speak to a customer service Representative without entering TPIN number.

Customer care male
Sunsara Himanshurai LaxmishankarSep 19, 2013

Dear Sir, My name is Sunsara Himanshurai Laxmishankar. Last week, your executive has collected documents from me for standard chartered credit card. Could you please do me one favor that anyone can contact me on my Mobile Number 09687627891.

Customer care male

Dear sir
My credit card number 9356 5008 0995 1759 purchased and same converted to EMI for 24 months and same has been paid punctually now i received statement stating rupees 1950 due.I required the repayment track.
Please provide the same. EMAIL ID
Sridhar singh A