I have received a SMS as usual for my credit card )No. To be paid on 07. 10. 15 as per statement dared 15. 09. 2015 (as per SMS) I have not received either either hard copy of the statement nor the soft copy at my registered email address as abdutta@rbi. Org. InFor last five bill cycle you people are doing this and each time I am sending you the mail to rectify you. I do not know whether you are purposely doing this this on not. What hell you are doing? Please advise me what is the procedure of surrendering the card. This time I am not going to pay not earlier than one month from the date of receipt of the card statementand going to make a strong complaint to Banking Ombudsman. No thanks Please. Instead, if you have courage make a call to me at 09819026608A. B. DuttaCredit Card No. 5546 2329- 0254- 0151.
Hi my name is Balraj Dubey My Standard Chartered card number Is 5543748030417023. In the Month of March 2009 i had surrenderd the card because of some miscommunication. I had also recd an acknowledgement from the bank by Mr Kirupasree (Ref/ 03/09/035663/kk/crd) to resolve the same. But till date nothing is resolved. Please help. Reagds balraj - 9372418002.
I am having Platinum card number 4622715355024467. I was in Rural area for a long time. My card was automatically used for my group Insurance purposes for rupees 1760 in Sep. or October 2014. Before that I was having deposit in said Card and I used only rupees 300 app credit, but I could not deposit the said amount in time. And now that amount has become more than rupees 6000/. As I informed that I was in such a Rural area where communication facilities are not easily accessible. I am a good customer of your Bank using the Card for a long time and all payments were made on time. I there fore request you to kindly waive the extra amount. Suresh Singh MOB NO-9967022878.
My card number is 4622715351838613. I want to close my credit card. How to cancellation. What is the progressive of credit card closing.
My Credit Card number is 5491-2456-0052-6970. I Want to close my credit card. What is the prossidger of credit card closing. Tell me my mobile 91 99244 85986.
In my statement dated 7th of December 2014, I have been charges a penalty of Rs. 61. 83. I was informed that this penalty was for delayed payment of my bill dated 7th November 2014 which StanChart has received on 30th of November 2014 and that this cannot be reversed. This is absolutely wrong. I have submitted payment on 18th November 2014 Cheque No: 709284 dated 18-11-2014 for Rs. 5321. 27 on ICICI bank in the drop box. Just because your records were not updated on time it is absolutely not justified to penalize the customer. I once again request you to reverse this entry as it has been charged un-judiciously.
I am not using the Standard Chartered Bank Credit Card, so i want to close it. Please call me once. I am not able to reach over phone. Phone number 91 9689089312.
I am Kishor Masurkar (Card number is xxxx 3081). I want to request you to please note my E-mail ID is email@example.com and my bill payment date is 28th of each month. I am always receiving your bill (hard copy) 25th to 27th of each month. Therefore, it is difficult to make payment on due date and even after dropping cheque to branch on 28th. you are charging interest for delay payment, so please send you bill at least ten days before of due date. Also note that October bill is yet to receive. I have paid the bill only after received your SMS. Kishor Masurkar.
Credit Card cell,
Standard Chartered Bank.
Subject - False dues shows against credit card issue in the name of "Raghavendra Prasad Mishra"
I have been trying to reach you people through your customer care number toll free and paid to terminate the service of the Manhattan credit card. But unable to locate the correct menu since this option in not available which contains the replacement of card. None the customer officer is coming on line for rendering or for guiding. In view of above could you please tell how to proceed for the replacement of card which is torn? and any procedure required to follow?
Initially I was told that there will be no charge on this PLATINUM card and its free, which is totally misleading and cheat, i would say. I am utterly disappointed. Please mail me the correct and working customer contact number. so that, i can call them and enquire further on to this. Regards,
My credit card number is 5546232903368081. You are not send any statement only mini statement show only amount pay, but details not show. I am send more request regarding statement details, postal address and mail Id. I am not satisfied your service. I am not pay any amount or penalty without details. I am requested to you close my credit card today.
My Credit card number Is, 4622 7153 5069 6889, Valid Up to 3rd March 2018. I want to activate it, , but it is not possible through Call center Numbers. Will you Help Me for the same?
I am Mr. Raghavendra Mirajkar and i received platinum credit card, but still i dint received pin number so please send my pin number.
I am unable to generate ATM pin for my credit card, i had tried on IVR and also online, but it was not success, please help.
I have not received my inner circle credit card pin number. When contacting customer care. For generation of PIN number help.
Kindly send me my account statement of last four months on my new email shahbharat014@gmail.Com
My credit card number is 5546 2329 0834 1794 Titanium card.
On the name of Mr. Bharat Shah mobile number is 9821691155.
Register the same email ID
I want to redeem my credit card points. Please tell me how to redeem, it is very lengthy process. I do not have any ID or code.
I am having credit card number 4196075800480699. I have not received the bill for the month of September 2014 to be generated on 06.09.2014. You are requested to please send the bill on my mail ID firstname.lastname@example.org or on my cell number 9820043794 immediately.
I am not using the standard chartered bank credit card, but still i am getting messages to pay for annual charges. Please call me once. I am not able to reach over phone. phone num: 91 9490005773.
i have applied for a manhattan credit card in lasy week, but still i did not receive any confirmation call from bank. Can you give me any clarification and application number.
I am unable to connect customer care officer also unable do online banking. My details are followings.
Name:- rajan goher
Credit card number:- 5546232903672151
I am getting messages for paying credit card bill of rupees 1,269. 03. My issue is that i have never used a credit card in a year and even i have broke that card in January 2014 only, than why i would pay for this.
So, i do not understand why should i pay for this. Please let me know further action on this.
Kindly waive off and remove my name from your accounts.
27th June 2014
Credit card cell
Standard chartered bank
sub : false dues shown against credit card issued
in the name of mr. Satya pal singh (pan number Agnps4442b)
With reference to the above i would like to state as under:
1) the above credit card was issued by your bank more than ten years back, at your own, after obtaining data from somewhere.
2) thereafter i was informed that i may use it and there is no annual charges on it. I reluctantly kept it, but never used it for any purpose.
4) after a year or so i received a bill from you, probably the annual charges which you had assured that it will not be charged. In this regard i immediately protested through phones and letters too. I was informed that the entry has been reversed which was debited due to a mistake.
5) it is very disheartening to see that a bank of your status has not.
Iam all ready payment per month, but your charges is very high.
1. Over due charge.
2. Late charge.
3. Interest. And etc.
So please refund the charges of any.
Are. K. Srivastava.
Mr. Nitin b. Desai
C/o nishith n. Desai
10838, aderman avenue
You. S. A.
Date: 21. 06. 2014
Standard chartered bank
Custmer care unit
19, rajaji Nagar
Re: my credit card number Xxxx xxxx xxxx 0024 fvg. Nitin b. Desai-
its payment of rupees 54,680. 53 due on 20. 05. 2014.
Though i paid above bill within three days of receipt you have charged penal interest of rupees 337. 90 paisa. I request you to reverse it immediately and confirm failing which i will be compel to cancell above credit card.
My credit card number 4196 0749 4800 1228. I received regular bills and paid immediately, however, on the use of card for any purchase by swamping the card it showed invalid.
Whether this card is active or not. If this card is not active let me know date in inactive.
You are requested the activate this card and make operative. Please inform me the status on my contact number 9323872921.
My card number 5546232901335272. I have not received my electronic credit card statement for the month of may 2014. My email ID “shobhit. S. Tomar@rcap. co.in. Kindly provide the same.
I have received credit card number 4622715356549751. My name is mukesh gupta, till date i have not received. Pin number And when i go to online registration, there is some problem in my card. You are requested to please look into the matter.
This is regarding the over limit charges of rupees 500 levied on my card during the month of December, 2013. My card limit was reduced to rupees 47000/- from rupees 96000/- without my consent. Earlier also, my payment date had been re-scheduled to first week of every month from fourth week of every month --which was very convenient date as it was post salary date. These type of changes are creating problem in usage of card as normally i hardly get time to see my mails on regular basis.
I would request you to kindly wave off the charges as i have been paying the dues in time always and my record is also clean.
Look forward to your kind favour please.
(my card number Is 5546232908324139).
Dear standard chartered team,
This is for your information,
Still time i have not received the new credit card 5546232908807307 platinum card. So why should i make payment in balance due
Please resolve the problem.
Mob. number 8866009420.
Scb has approached three times to me for collection of docs with reference to credit card issue.
However they said they have dispatched the card in first week of feb-14, which is not received by me till now.
We have already requested for cancellation of scb titanium card primary-no. 5546-xxxx-xxxx-5849 which is still pending. Please cancel immediately. As advised this card was not used during the last cycle of completing one year. Annual fee for next year is not required to be paid.
Please send confirmation.
I have not received pin number for my credit card number 5546232906206965.
Valid through 09/18.
Kindly send as soon as possible.
I Have been applied to cancel my brother credit card almost 15 days before because of his unfortunate death. I was given in written in nearest branch and was ready to settle the balance account what ever remain till that date.
But I am sorry to inform you that there is no call or message from your side. There is almost no response from call center also. I hope you take notice of this and call me.
I have received the bill by email. I am unable to open the same. We have two cards, one in my name and other one is in my son's name. I had tried by giving both name and date of birth, but unsuccessful. I would like to talk to some one, but once again your automated service has no provision to talk to a representative. Help with a number, who can solve the problem.
I ASIM topno want to change my credit card billing address, but i am not able to contact any contact numbers, change my billing address from Mumbai to ahmedabad ,D ten shree krishna society,Nr judjes bunglow road, Bodakdev, ahmedabad 380015, my mail address asim_topno @yahoo.com, mobile number 9601482701 (old 9867929902), card number 4196074940158828
Hi team,my credit card is working because there no pin number and mobile registeration also incurrect which is (9702927784)but the currect mob; no.is 9702929784,I have been send some mail to email@example.com,as well as I had contact to customer care, they told me they already dispached pin number on 25/09/2013,but still I did not receive. Let me know about my card activation, and please look after this. THANK YOU
I have been trying for the last half an hour to get the details of payment due against my card including supply to9 be paid till 17.10.2013. not getting trough mobile. my card number is 5546232904816641
Looks like, somebody is tampering with the posts. I had registed the following on 11th October, the post was successful, but today I do not see that post.
I have subscribed for SC' Manhattan credit card. Things went on fine till I received my credit card. This is a chip based card and would require a six digit pin for using this card in any POS or ATM. I am after them since then. It has been 24 days and counting...
1) Talked to Mr. Manoj Kumar Swain
2) Wrote to Mr. Amol Salpekar based on Manoj's advise
3) Amol wrote to me to contact Simmi Nair
4) Simmi Nair did not care to respond
5) Spoke to Amol in person when he was at our office premises. He had even noted the details in his book.
6) Shot a reminder to both Simmi and Amol
Hello complaint office,
I am Sahil, applied for a SC. Credit Card. It was delivered on my mailing address on 02-Sep-2013, but because of my absence at that time I could not received it. Than I have followed it with the customer care for the same and filled a complaint on 27-Sep-2013. Service representative upload my issue in the portal and told me that I will get the my card within seven working days, but till now I haven't received it. My issue no (201309209025). Kindly help me. Thank you in adavnce for your support.
Sahil, contact: 8185016421
Cheque dropped into box before due date kept in Ravipuram Branch, Ernakulam,Cochin City, but not debited from my account. Now received a statement to pay late fee and interest. No reply received from your cardservices.
I have lost my card and never used my card still i got a bill and getting every day SMS alert and no customer care number to contact again this type of queries. Worst card and services as i had two more different cards with me which i was using from 6years with out a single issue.I have emailed to customer care they also saying please arrange for payment very shameless service they are providing.
Not received any confirmation on the credit card status.
This is yogita. I have applied for credit card in the month of 18-July-13 (Manasa has processed it she has approched me for the documentation )
and they reverted for one more pan card xerox copy later on no confirmation. It's been nearly three months. Very unsatisfied with your services. Whether the request is proceed or pending for some reason how would people know why you are not processing and reaching out for any thing...............
I am holding a Manhattan platinum card with No.4541982333512579 and same has been expired on 07/2013. it is also informed that I have purchased a Samsung note pad with 15% cash back offer. I have not received a new card, but i am receiving SMS that your payment is due. I t is not clear as to which number should I pay the EMI for the above transaction. I have forwarded a complaint to the Head firstname.lastname@example.org, customer care @sc.com nearly five to six times, but I have not received the new card till date. However I like to inform you that I have been transfered from sec bad to kolkata and my new address is given below:
B.L. Anil, Accounts Officer
O/o The ACFA, Accounts office
Metal and Steel Factory
mobile number 9230050036
I have received standard chartered new credit card last week, but as of now i did not get the pin.
Regarding that I was called standard chartered customer care ( 39404444)but this phone number taking all details except my phone.
Pls advance how make a call to customer care
Pls note down my mobile number : +919739277757
I am having a Standard Chartered, Manhattan Credit Card).
Credit Card number 4541982339074038
I had redeemed 2550 reward points against 1000 rupees Life Style gift coupon on 3rd August. Till date I had not received those gift coupens (More than one Month and 20 Days are over).
Than I had placed an enquiry about my points redemption on 21st-Aug-2013.
Reply from a standard Chartered Customer Officer (Shamily G A), with reference number 08/13/093950/SP/CRD on 24th-Aug-2013.
It stated as "We have redeemed 2,550 Reward Points towards the gifts mentioned by you. We regret any inconvenience caused to you in this regard. Our records indicate that the gifts were despatched to your mailing address and you will receive the same shortly."
But When I called today, the Standard Chartered executive is telling me that Standard Chartered is not able to process your request".
I am not able to understand who is telling lie.
Hope to clear this issue soon.
I am shashidhar Kumar kanukanti. I have closed the card two years ago. I have completed all the payments and informed to customer care to close the card, but my entry is in CBIL account. Currently I am not using the card. I want to discuss and close the account.
Please help me in this regard to solve the issue.
Please find my credit card details
Name: SHASHIDHAR Kumar K
Card number 5546 2329 0111 6367
Expiry date: 04/11
Mobile number 9620958978
I tried to contact the customer service representative by dialing the number 080-39404444, but failed to do so. When i dialled the number it asks me to enter my 16 digit credit card number, date of birth and CVV number to generate TPIN number. Once i entered the credit card number, DOB, and CVV number, It asks me to enter TPIN number which i do not have. If I do not enter the TPIN number the call gets disconnected. Kindly suggest how to speak to a customer service Representative without entering TPIN number.
Dear Sir, My name is Sunsara Himanshurai Laxmishankar. Last week, your executive has collected documents from me for standard chartered credit card. Could you please do me one favor that anyone can contact me on my Mobile Number 09687627891.
My credit card number 9356 5008 0995 1759 purchased and same converted to EMI for 24 months and same has been paid punctually now i received statement stating rupees 1950 due.I required the repayment track.
Please provide the same. EMAIL ID email@example.com
Sridhar singh A