Standard Chartered Bank Chennai Customer Care Number

 : +91-44-6601-4444, +91-44-3940-4444
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Contact Details
Contact number
+91-44-6601-4444, +91-44-3940-4444
Office Location
Customer Care Unit, 19, Rajaji Salai, Chennai-600-001, Tamil Nadu, India
Email address
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Standard Chartered Bank Chennai

Standard Chartered Bank Chennai is one of the branches of Standard Chartered Bank India that specializes in banking and financial services. The bank offers a full range of banking and financial products and services to individual and business customers through two segments: personal and business banking. The personal banking segment is designed to meet the needs of individuals that provides credit cards, current and savings account, home loans, personal loans, online banking, ATM/debit cards, deposits, mortgages and much more. The business banking segment is dedicated to help small and medium enterprises by offering affordable and high quality financial products and services. The business banking products and services include business loans, investment products, business current and savings account, business credit cards, financing and more.

Standard Chartered Bank also offers a wide range of investment and insurance products and services to its customers in India. The bank's investment and insurance services include equity solutions, business insurance, fixed income solutions, liquidity solutions, home insurance, health and accident insurance services. The bank provides its products in more than 42 cities across the nation through a huge network of 99 branches. It is the Indian subsidiary of Standard Chartered PLC, a UK based international banking and financial services firm. Standard Chartered PLC serves more than 70 countries across the globe with over 1,600 branches, offices and outlets.

In addition to Standard Chartered Bank India, Standard Chartered PLC also owns and operates various subsidiaries in India including Standard Chartered Private Equity Advisory, Standard Chartered Securities, SCOPE International, Standard Chartered Finance, and Standard Chartered Investments and Loans. Standard Chartered Bank India was began in 1858 with its headquarters located in Chennai, Tamil Nadu.

For more information about Standard Chartered Bank India' products and services, the customers can call to phone banking customer care executive which is available 24 hours a day, 7 days a week. The postal and official address, email address and phone number (helpline) of Standard Chartered Bank Chennai service center is given above. The helpline of Standard Chartered Bank Chennai service center may or may not be toll free.
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Standard Chartered Bank Chennai Complaints and Reviews

Male ImageMr. Prudhvi Says Oct 06, 2014

I have not received my pin for credit card. Can you please help me on this.
Male ImageMr. Chandrasekhar Dasari Says Oct 03, 2014

Dear standard chartered bank, I am really proud of your quick services at your branches. But i am facing a typical problem to get my passbook and ATM card to access my a/c. So arrange me the needful service to all of your well wishers.
Male ImageMr. T. Sundaramoorthy Says Sep 13, 2014

My credit card number is 4194074948874202. I paid my cheque on 30. 08. 14 for rs 26100/=. The punjab national bank cheque number is 775327. So far from my account it has not been debited. The last date was 7. 09. 14.
Male ImageMr. V.sridhar Says Jul 02, 2014

Sir in my platinum card no4622715351356061 for the last 2 months billed 500 rupees+tax as extra against my purchase amount. I want to why are they charging additional five hundred and tax which so for they have not claimed. Please revert back to me so as to make this bill payment before 8th july.
Male ImageMr. Madhusoodhanan N Says Jun 03, 2014

I have not yet received the credit card statement for last month may'14. Kindly sent me the statement. My card number is 5546 2329 0673 2044.
Female ImageMs. Sharanya Says Apr 29, 2014

I missed my atm card, please give me the steps to block it. If i block the atm card, can i transfer the money to another account using net banking?. Kindly revert it.
Male ImageMr. kathiravan T Says Oct 28, 2013


This is kathiravan, I'm having salary account in your bank. 3 months before i have applied for credit card yet the card not delivering to me. Regarding this i mailed to head.services@sc.com but yet not receiving the card. now i decided to change my account to some other bank.
Male ImageMr. hiteshkharbanda Says Oct 19, 2013

I have received message from your bank to apply credit card online but I find difficulty to full fill form online .I requested you to plz collect my documents from my office .my cell no is 9463637863 my email id is Handsome_hitesh_2007@yahoo.com.
Male ImageMr. Manickam Says Oct 12, 2013


I am manickam, i am using our bank credit card but my credit card not working.
my ph : 9840209292. please solve the issue
Male ImageMr. amarnath gupta Says Oct 10, 2013

hi i am amar nath gupta i want my credit card back in
address my awbill number 44077392855 and mob. no 07411520082 please let me know my status
Female ImageMs. Usharani V Says Oct 09, 2013

I had made two payments today for my credit card No.5546232902724169..for amounts of rs.2500 and rs.2600...I request you to kindly confirm receipt of these payments as I had paid it via net banking.while the amount has been debited from my account..I had received no acknowledgement from you..if it has not been received I have to take it up with my bank..kindly expedite
Male ImageMr. ASHOK RAJ Says Oct 07, 2013

dear sir iam a credit card holder in standard chartered bank my card number is 5491 2456 0049 0482 bajaj finserv plat primary my bill pending is Rs 9135.00 but iam payment on Rs 9300.00 faver of oriental bank of commerce vadapalani branch cheq no 980507 date 21/09/2013 the above amount is creadit to standard chartered bank ACCOUNT IN 24/09/2013 But iam purchase in yesterday(06/10/2013) but amount is nll status so pls comform my complaint and retifi a my problam my paymant due date is 09/10/2013
Female ImageMs. Surya P Says Oct 03, 2013

I Can't login to my online banking .When i am giving fogot username/password it asking 5 digit pin number actuaaly i have 4 digit number.Could you please give me the reason?
Female ImageMs. D Balameenakshi Says Sep 30, 2013

i have not received pin number for my credit card. pls contact me in number 9042131543. I have account in SCB Bank,CIT Nagar Branch
Male ImageMr. souvik sarkar Says Sep 24, 2013

Hello, I have Platinum Rewards credit card with me, i want to know any tarrifs and charges i need to pay for it or not? Because when i applied for this,i was told that it is completely free and i need not pay any tarrifs and charges. But now i came to know i need to pay every two years Renewal fees of Rs.750. Kindly let me know Asap. I want clear clarity on this.
Thank you
Male ImageMr. Veeraraghavan Says Sep 23, 2013

My card no:5546232904772570,valiedup to jan2014,the card was areplaced one and it was sent to me lately,now iam unable to access it to day , kindly check and help me to access it.
Male ImageMr. Prakash Khare Says Sep 11, 2013

I am Prakash Khare. I have A Manahattan Card (4541********0156) from Stan Chart and have been using same for past several years. My contact number is 9441239614. Yesterday I received a message that says thank you for using stan chart card ending 0156 on 10-09-2013 for INR 27288.00 I have not used the card nor have I authorised Stan Chart for any deduction. No representative of stan chart called me to verify whether I authorized any transaction. The card is not lost and is in my possession. I tried to reach your help but could not get through as your IVR requires T-Pin. Since I have not used T-Pin for very long period I do not remember same. Your help line did not provide an option for customer to generate new t-Pin if customer forgot the old T-Pin. I have lodged complaint regarding this yesterday too but till now I have not received any response. I can understand that you may take time for routine query but a quick response expected when genuineness of transaction is involved.
Male ImageMr. sudhakar Says Sep 10, 2013

Dear sir, madam,

I submitted the new credit card document is already twenty day but till time is not received credit card,
What happen why this delay?(my mobile nom 9940585802)
Male ImageMr. S VEERA RAGHAVEN Says Sep 03, 2013

Sir, platinum rewards credit card no.4622 7153 5166 7 and gold rewards card no. 4196 0749 4009 8040 have been issued to me and I am not at all using these cards any more. now I have been sent the bills ofr payment of annual fees last year also these bills were sent me to me later on thesennual fees were waived off. request either cancelll my cards or waive off the annual fees my email id is veerrag@gmail.com979
Male ImageMr. Prakash Says Sep 02, 2013

HI,I have SCB rewards card and i used for rs.500 after that i got sms from SCB your statement date is revised from 9th to 15th and your due date is 26th to 4th but i paid @ 2nd. Next month i got sms like your card payment is rs.1250.Actually they are changed my duedate and added late fee+tax also.But this is not my mistake and also i registered complaint,No one is contact me.guide me how to solve this problem
Female ImageMs. LEELAVATHI S P Says Aug 26, 2013

I have an issue about credit card.i didnt use credit card right now but my outstanding is Rs-1579.then i didnt told to activate that insta buys classic account without my knowledge it has been activated then why i have to pay for this.i didnt receive any kit also.so kindly solve my issue as soon as possible.
Male ImageMr. GAYATHRI Says Aug 22, 2013

No.30, Greams Lane,
Thousand Lights, Chennai-6.

I do not have any card (Card No.2163) and repeatedly I am getting a message that I am outstanding.

Please clarify. Please send the details to my MailId jeyakumar48@hotmail.com ir call Me. 9444013224 (chennai)
Male ImageMr. SENTHIL N R Says Aug 13, 2013

My credit card no 5546232920621472, I want to close the card because I am not receiving any statement by mobile or mail or post. The paid amount details I requested the customer care long before the customer care I didn't receive anything. I am not able to contact the executive. So please send me an executive to me to close
Male ImageMr. M A SHOWKATH ALI Says Aug 12, 2013

Please send me pin no my credit no 4541 9823 3352 0952
MA.Showkat ali
No29 2ND Floor
Stringer street
opp loan square
CHENNAI 600001.
Male ImageMr. THAVAMANI S Says Aug 11, 2013

I am called from sikandarpur in gurgoan. Today Iam money withdrawaled Rs. 3000 in my account with used my debit card. But money is not coming from ATM machine. But Rs. 3000 cutted my account. My debit card No.4585460001267518
my mobile no.8285768984 please accept my complaint and also please resend my moneys.
I am very poor man.
Female ImageMs. Anandhi Says Aug 07, 2013

Hi, I have got an account recently and created online banking last month. The problem is, i received two debit cards one after the other. am using the latest one. But am not able to login now for internet banking. Please contact me asap.
Male ImageMr. RAJKUMAR Says Aug 06, 2013

Sir, I have been allotted a Standard Chartered Titanium credit card no.5546 2329 0350 7969. My name is K. RAJKUMAR, the pin no for the above said credit card has been sent to my office address, whereas my father has expired on 25.06.2013. i was not in a position to attend the office and joined duty on 11.07.2013 only. In the intermediate time your esteemed concern has delivered the PIN No to my office address and returned. A representative of HDFC BANK had inquired about the receipt of PIN no and i have appraised the position and requested her resend the PIN No.
Male ImageMr. T ANIL KUMAR Says Aug 05, 2013

While calling customercare i can't able to reach. Can you please call me for my Credit Card Info. My Number is 5546232903397809 plz its very urgent.
Female ImageMs. Rita Shridharani Says Aug 05, 2013

I had taken Car loan from ANZ Grindlands on 20/06/98 of Rs. 1,20,000. My A/c no. is 12462860. I had paid all my loan amount of Rs. 1,20,000 on 07/07/98 i.e within 20 days of time. However, there was a due amount of Rs. 6082/- as on July, 2013 in the record of RBI. Thereafter, to settled the account, I paid Rs. 6281/- on 5th July, 2013.

I have not received NOC of the same. I am in urgent need of NOC. please help me.
Male ImageMr. Ruthirakotti Says Aug 03, 2013

I have recevied my SCB credit card today..pls call me i need to know more information about card benefits and terms and conditions..My Card no 4622715356230451
Male ImageMr. Suman S V Says Aug 03, 2013


I am Suman S V, i had an Standard Chartered credit card but i recently cancelled it through online and but have not got any kind of Acknowledgement till time..

Please let me know how to get some acknowledgement..

Thanks for your help in advance..

Suman SV
Male ImageMr. T V Kumarasamy Says Aug 03, 2013

Dear sir,

I want certain clarification for my credit card, I am trying 9.30. a m onwards after given valid inputs in phone banking and its automatically get disconnected without getting proper reply and its not getting transferred to phone banking manager.

Please do the needful.
Male ImageMr. BALAJI L D Says Jul 31, 2013

Hi Team,

I have transfered the amount(9000)to your standard chartered account mistakenly and the amount need to be refunded to my original account.

Transaction ID as follows.


IDBI Customer ID : 74178894
Account No : 0288104000046613.

Standared chartered Account No : 42710340237 (Rajaji Salai Branch) which was using 2 Years before and not using after that.

It will be helpful if you people make me favour.

Let me know if any details needed from my side.

Mobile no : 99622 62868.
Female ImageMs. Gayathri Says Jul 31, 2013

i have applied for credit card online. Reference is CC639A6AIR. i have not yet received any information so far. pl inform me the status.
Male ImageMr. patnam chalapathi Says Jul 29, 2013

sir, iam existing customer scb. credit card.No.4622715352648540.april 2013 one transction has debited in my account.but i never done this transction.i require details of the purchse.you are not respond. bill date is also came. how can i pay with out details. pl.onece again requesst you, pl.send me the details of my transction.transaction date is 11.04.2013 rs. 7889/- iam facing lot of problems from your branch hyd.they did not tell anything about it.pl.send immediately for paymentpurpose.my cell no. 9849053288
Male ImageMr. sagar Says Jul 29, 2013

I need to speak to Credit card settlement folks not able to reach them out through customar care ,please reach me on my hand phone 9901772213
Female ImageMs. B UMAMAKESHWARI Says Jul 26, 2013

I lost my debit card.So,block that card.I called to the customer care number but I could not reach it.

MY MOBILE NO : +91 90 47356 471
Male ImageMr. sahadevan B Says Jul 26, 2013

Hi Sir/madam

Good morning my Name is B SAHADEVAN & my credit card no is:4622715350231737. before last two weeks i was increase my credit limit from 15000 to 25000 but in my online bank account it shows just 15000. Please check and advice me.

Male ImageMr. NAGARAJAN A Says Jul 24, 2013

I am Nagarajan A. My acount no :AC 42610765562 .Actully my mail id is Pradeep.rohini81 @yahoo.com.But my profile
Showing mail id is Pradeep.rohini81 @ yahoo mail.com .so mail not receiving to me. pl chance my profile .i am try to customer care many time but not get it.Another one problem you sent it message to my mobile for submit id profe.so i want your hardways road chennai branch e mail id for proof sending purpose
Male ImageMr. Krishnan A Says Jul 23, 2013

Respected person,

My card Number : 5491 2456 0033 4581

I am using credit card for more than 4 months in that monthly 500rs debiting from my account, Kindly stop that payment, Last debit transaction date 23-july-13.

Kindly do the needfull to stop that payment and no need to pay in future for that transaction.

Thanks & regards
Krishnan A
Male ImageMr. Deepan Says Jul 17, 2013

i would like to pay my credit card settlement amount. Kindly let me know your authorised contact person details.



mail id: nadeeengg@yahoo.co.in
Male ImageMr. SARASKUMAR S Says Jul 10, 2013

Change of Address: NAME. S.Saraskumar Card No.4622 7153 5447 7781. New Card Issued to my old address `No.25/1, Karnan Street,First Floor, Vathiyar Thottam, Kodambakkam, Chennai 600024. My New Address is `No.132A, NTR Street, Rangarajapuram Main Road, Kodambakkam, Chennai 600024. I have received the cover for the Bank informing PIN for new card and received sms stating that the card is returned and being sent again. Kindly arrange to take note of the new address and send me the card at the earliest. My mail id is saraskcsca@gmail.com, Contact No.9444011294 or 044-24832294.
Male ImageMr. EDWARD Says Jul 10, 2013

I have applied credit card 2 weeks back and verification process in my office and house are completed.I have received office phone verification call also(8.7.2013)
But yesterday I received message that we are unable to contact you please call sales rep.Kindly guide me what I need to do.
Female ImageMs. Annapoorani S Says Jul 05, 2013

standard chartered bank credit card Platinum primary no is 4622 7153 5159 2467 4622 supplimentry 7153 6007 9548 Expired on june 2013. New card despatched to our old address and redirected to office. i want to sumit our new address, what to do? what is the procedure for change of address. plz contact me in the following mobile no 9742747614
Female ImageMs. Nivetha S Says Jul 02, 2013


I paid 10,000 Rs to my credit account instead of paying EMI. I want to repay this money to my savings account.
Kindly suggest me what to do...
Male ImageMr. Kulandaisamy Says Jun 28, 2013

My undelivered credit card no:5491-2456-0020-7290
Pls note that a credit card was sanctioned to me but still it is not delivered to me. But credit card two three statements were sent to me to pay th due of your credit card. How can i use the credit card without received by me and how can i pay the due ? I never pay at all without receiving credit card. In view of this don`t send any credit card statement or sms to my mobile no. If you do like this in future i will put up a case in the consumer court.

Kulandaisamy. J
Male ImageMr. FRANCIS P Says Jun 26, 2013

My credit Card No.4622 7153 5246 7529 valid upto 06/13.

My card has been despatched from chennai on 03.06.2013 through First Flight cons.No.CC 9881899, but it has not been delivered to me. On enquiry they told me that my name FRANCIS P is short, so they will not deliver. After I informed the same to SCB through e-mail it has again been despatched on 19.6.13 through First Flight (cons. No.CC 9876880) this time also after my repeated request and e-mail it has not been delivered to me. As the validity of my card is upto 30.6.13, send the card by any Courier service other than First Flight
Female ImageMs. sri Says Jun 18, 2013

I want to know how to redeem my point. I want to know the business partners from whom i can redeem points
Female ImageMs. Payal Sachdeva Says Jun 14, 2013


I saw your offer in Goibibo.com for Rs 400 off on domestic flights for Standard Chartered customers. I am holding a credit card so want to avail this offer.

I want to book two flights so please give me two promotion codes so that I can avail this discount.

They have mentioned there to contact you in order to get the promotion codes.

Please provide the codes.
Male ImageMr. Ajay Kumar Singh Says Jun 13, 2013

I am not receiving my account statements since last many months.I have not received debit card.Request kindly look into the matter & confirm action taken.Details of my account are:
Savings account no.34210044853 Guwahati Branch.
My changed address given to Bank :1213,Panipat Refinery Township,P.O.Panipat Refinery,Panipat,Haryana-132140.
My e-mail address:ajay1singh.as@gmail.com
Ajay Kumar Singh
Male ImageMr. A SHANMUGAM Says Jun 12, 2013

chennai 4
Sub:Credit card no.4622 7153 5068 4935 A.SHANMUGAM-

Male ImageMr. Louis Says Jun 08, 2013

While calling customercare i can't able to reach.
Can you please call me for my Credit Card Info.
My Number is 99620-74366.
Female ImageMs. Nirmala Jyoti Says May 27, 2013

last week got call from associate Laxmi and got information that i got auto approved cridit card, hence as asked by them I gave all the req doc, they said in 3 days card will be delevered but did not hear anything from anyone, may i know the status?
Male ImageMr. QUEEN ROSE Says May 18, 2013

Need to apply a platinum credit card contact me urgent

Contact Number 95000 92953
Male ImageMr. KUMARAVEL.J Says May 14, 2013

Hi ,this is KUMARAVEL.J and i hold a TITANIUM SCB card. My card number is 5546 2329 0028 9942.I want to change my contact adders. past one month i am trying to connect customer care(044-6601 4444). but i am unable to connect. Pls arrange callback to my number 9841482576,Thanks. KUMARAVEL.J
Male ImageMr. saravanan Says May 10, 2013

Dear sir/mam,
This saravanan.s, my a/c no is 42810443887. One month back i apply the platinum credit card. But still I didn't recieve my credit card. Kindly post my credit card. My home town address is PLOT NO.22, DOOR NO.17, RAMESH NAGAR MAIN RD, WEST TAMBARAM, CHENNAI-600045. My mail id is css.saravanan05@gmail.com.
Thanks & Regards,
Male ImageMr. GJS Devadason Says May 08, 2013

I am yet to get my renewed Credit Card. I complained and get auto reply.There is no person to solve the problem. Pl treat us as human beings and not as machines
Male ImageMr. Susanta Kumar Senapati Says May 06, 2013

Hi, i could not get my statement of my credit card for which i can not pay my biil. therefore i request you to send my biil to either to my residence or to my office address.
it is best to send the estatement of my bill to my personal mail which is "susbjb@gmail.com". i tried many times to your customer care but i did not get any assistance from your side. hence, please send me the statement as soon as possible.
my contact no-8148814772
Male ImageMr. Sukumar.s Says May 05, 2013


I applied credit card through bajaj finan. i received a platinum card pin number but still i didn't received my standard chartered credit card . already i raised query through call and mail but still no response from your side.kindly do the need full asap.thanks
Male ImageMr. Saranya Says May 03, 2013

Hi ,
I dont use standard chartered credit card.Once i got a card before an year, and on verification i have informed them not to activate the card ,a year have passed, i received an sms FROM STANDARD CHARTERED today (may 3rd 2013)stating that,
" Your sattement date is revised from 25th to 8th of each month, your payment due date would be 30th"
My email id : kt.saranya@ymail.com
kindly let me know what is happening, and contact through the same.
Thanks in advance.
Male ImageMr. Dr Ramya Says Apr 22, 2013

You have charged me an Annual Fees of Rs. 750/-. At the time of issue of the same card, you have said there will be no annual fees. Kindly revert the same and generate a new bill for this month without the annual fees. My credit card no. is 4196 0749 4774 4596
Male ImageMr. Avi Dutta Says Apr 21, 2013

I have received one message that , My address has been updated but I am not requested for any address updating . Still now I am not received my credit card . my ref No.is :6882BPM01
Male ImageMr. Srividhya V Says Apr 12, 2013

I have transfered the money from my SCB current account to CUB bank. At that time when i add the benificiary it asked the payee account number/Visa card number, i gave the visa card number and i transferred Rs,5,000/-, but it is still not credit in CUB bank. Mobile no:7708738258
Male ImageMr. R.RAAGHAVAN Says Apr 06, 2013

I am having the Platinium scb creditcard and suddenly our card was not working. what is to be done now
expect your reply for reason for not working.


Male ImageMr. P.K. RAJAH Says Mar 30, 2013

I could not draw cash from your atm against the new PIN provided by you My credit card number is 4196 0749 4847 4722 When I type the new pin the machine displays that CARD IS NOT VALID PLESE CONTACT YOUR BRANCH. THE CARD MENTIONED ABOVE IS VALID UPTO 2016. i HAVE SENT A MAIL ALREADY TODAY . I NEED SOME CASH TO MEET THE MEDICAL EXPESES OF MY FAMILY MEMBHER PLEASE HELP ME IN THIS THANKS AND REGARDS PK RAJAH
Male ImageMr. Sankar Ghosal Says Mar 29, 2013

You have debited Rs.750/-as Annual Fees with Service Tax & Interest.At the time of issue of the same Card you have said that their should be no Annual Charges,why you have charged the same,please way off the same and generate a fresh bill with no outstanding.My Credit Card No.5546 2329 0213 4617.
Male ImageMr. S KRISHNAKUMAR Says Mar 23, 2013

Hi, I hold SCB Visa card. While giving donation for Wikepedia I have given Card No., Expiry date, CVV number in the donation site (These are usually asked by Visa verification only. I am not meaning that.) Will it be a problem to give this details. Kindly inform me.
Male ImageMr. Dr.N.Balachander Says Mar 14, 2013

Hi ,this is Dr.N.Balachander and i hold a platinum SCB card ,i used my card in a restaurant last night for a sum of Rs.1349 ,i received a message from SCB that the card has been used as usual ,but this time i received it twice at 11.01pm and again at 11.03pm ,so i just want to confirm that my card was not swiped twice .Kindly guide me how to go ahead and check my transaction details ,Thanks .
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