Smart Communication Philippines Customer Care Number

 : 1800106727277, 02-8881111
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About Smart Communication Philippines
Smart Communications is a mobile phone service and Internet service company. The company was founded in 1991 having head quarter in Makati City, Philippines. The company provides product such as Broadband Services and Cellular Telephony. Manuel V Pangilinan is the chairman and Napoleon L Nazareno is the president of the company. It is the one of the world’s largest telecommunications companies. Smart Communications supply call, SMS, and data services; mobile Internet offers; 3G and HSPA+ services; wireless broadband services; and international messaging, roaming, mobile banking, and downloading services. The postal and official address, email address and phone number (helpline) of Smart Communication Philippines service center is given below. The helpline of Smart Communication Philippines service center may or may not be toll free.
Contact Details
Contact number
1800106727277, 02-8881111
Office Location
Smart Communications, Inclave Smart Tower, 6799 Ayala Avenue Makati, Philippines
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Complaints and Reviews of Smart Communication Philippines
Female ImageMs. Smad Says Nov 25, 2013

I just arrived 5 days ago. 1st day i loaded 500 pesos then i just had a subscription for bb daily for 50 pesos per day then the next day same subcription i had. But then again i loaded 300 in the morning my balance was 400++ pesos then when i check my ballance in the evening it was just 8pesos then i loaded another 300 and didnot subscribe for anything again at night time my balance runs out again..what are you guys doung with my credit, youve been stoling a big amount in a day!!! Can somebody from your call center explain this me!!!!!!!.
Male ImageMr. Jesie Pombo Says Oct 20, 2013


Could you please checked smart roaming # to which in the present time I am using this as my roaming here in saudi arabia. Unfortunately few months ago I was not able to recieve my incoming messages from here in our home country philippines. So in this connection I please to ask your favorable action regarding this matter and expection your immediate attention. My smart roaming number +639217635862 sim serial number 0312062165723900

Thank you

Best regards,
Female ImageMs. acle Says Oct 14, 2013

i register the promo of brodband in smart bro i register the ON 199 for 15days" but i used it for one day only?why this promotion is offer the amount of 199 if the service is good for one day only??" and for 15 days?can you please answer my question clearly"
Male ImageMr. ronald Says Oct 05, 2013

my phone using smart sim prepaid doesn't receive a text from other networks, and if it is happen to receive a text, it was delay for 1-2 days in other words, super delay. (09085327170 and 09282642087)
Male ImageMr. Lemul Says Sep 19, 2013

I have a problem, I just want to ask if my current sim is still active. I can receive calls, I can receive text but If I buy load, it failed.
Male ImageMr. Lemuel Says Sep 19, 2013

Hi My number is 09194663012, I used to load all text 10, 20 so on, but notice that the load is failed to received. Is my number already de activated? I can receive calls, and text. But If I load, it failed.
Female ImageMs. almie luz Says Sep 04, 2013

My number is 09193708260. I called the *888 to find out how to sign up for UNLI- SURF 1200 and was charged 300 pesos automatically.i call and the agent tell me they will not refund my money.i dont know why im charged this.when your website says to call this *888 to find out more info on mobile internet it says nowhere about this charge.this is very bad business to treat customers this way.i have a SUN sim also.from now on i use it.
Female ImageMs. Donna Says Jul 31, 2013

Currently I'm in Doha and I've been using my smart sim for almost 2 years now. Recently my daughter (currently in the Phil.) trying to reload 30PHP, but unfortunately it's not getting thru. I am still receiving sms from Smart and other communication company from PHL.
Male ImageMr. along Says Jun 29, 2013

lost sim card. please blocked it. thank you, thank you, thank you. my number is 09212064478.
Female ImageMs. chichi Says Jun 12, 2013

Hi!! Nanakaw yung phone ko tapos ginagamit nung nagnakaw para maka panloko. The problem is for business purpose yung number..Please pano po ba madidis-able yung smart number para wala syang makontak na kahit na sino..Solution for this please tumawag nako sa customer care pero wala daw ganung service ang smart..Please very improtant to.
Male ImageMr. noel Says May 22, 2013

hello good morning... every time i use combo AT30 i'cant use the free call,so i tried mega250 and the result is still same icant use the call.. but whenever im using 15c 5mins call its working . whats the problem? when i ask help in your smart center here in olongapo city they cant solve my pronlem they suggest to call *888 but still i cant contact it. i am very disappointed
Male ImageMr. Giselle Valderrama Says May 17, 2013

When I arrived in Bangkok, May 11, 2013 my smart number did not automatically roam. Until now my smart sim is useless here in Bangkok. I was assurred that my post paid plan would automatically roam when abroad. I am rather disappointed and frustrated with this kind of service. It is also difficult to contact you, unlike Globe that has a " talk to globe" online and acts promptly on customers' concerns. My globe sim did not give me any problems here in bangkok. I will be here until may 22. Hoping for your prompt response on this matter. My number is 09209636037. Thank you
Male ImageMr. Carlito Says Apr 10, 2013

i forgot to reload my roaming number#+639085121550.we tried to reload the sim 30pesos. can i still use my sim and reactivate it.
thank you for the help,
Mr. carlito s. sadsad jr.
Male ImageMr. rmondcoffee@yahoo.com Says Mar 14, 2013

Hi! im here in Canada for abt 9 mants now but im still using my old smart# thru roaming but 2 days ago suddenly, i cant receive any messages... any solution for this please. Thank you!

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