Skype Luxembourg Customer Care Information & Exploration



+35226639130
Skype Communications SARL, 23-29 Rives de Clausen, L-2165 Luxembourg, company number R.C.S. Luxembourg B100.468.contactus@skype.netwww.skype.com

See Physical Location of Skype Luxembourg

Is Your Problem Solved by Customer Care Executive?  If Not,  Post Your Problem Here
If the contact information is incorrect, please let us know Here

Skype Luxembourg Exploration


Skype is a proprietary voice over IP service where people can communicate with peers and other people by voice using a microphone, video by using a webcam, and instant messaging over the Internet. Skype was launched in 2003 by Janus Friss and NIklas Zennstrom together with Estonians Ahti Heinla, Priit Kasesalu and Jaan Tallinn. In the starting Skype was given a name “Sky peer-to-peer” and later become “Skyper” and finally taken name was taken “Skype”. Skype has some offices in Tallinn, Prague, London, Palo Alto, Tartu, Stockholm, Redmond, Washington and Europe.
Valuable Contact Number of for All General Support / Inquiries
Phone: +35226639130

Skype Technologies Growth:


Skype Technologies started the business with 100 million registered which has now crossed 370 million registered users globally. Skype calling can be happened through computers, mobile devices and Skype Certified hardware. Skype Technologies were banned in China just after a month Skype was purchased by eBay. Skype Technologies has approximately 50 partners who are certified and sold hundreds of hardware products. Some new features were added in 2007 as Skype Find, Send Money, Skype Prime, call transfer, auto redial, video in mood and video content in Chat.

Skype Technologies Headquarters Address:


Skype Technologies headquarters are situated as Luxembourg City, Luxembourg, Redmond, Washington, United States.

Skype Technologies Address:


Visiting Address of Skype Technologies is Skype Communications SARL, 23-29 Rives de Clausen, L-2165 Luxembourg, company number R.C.S. Luxembourg B100.468.

Skype Technologies Web Address Support:


Visit at www.skype.com to know deeply about the Skype Technologies.

Skype Technologies Email Address Support:


contactus@skype.net and noc@skype.net is email address to share feedback, queries, suggestion and to get online assistance.

Skype Technologies Contact number Support:


Get assistance on call by dialing a number +35226639130.

Skype Technologies Fax Number Support:


Contact by fax number +35226639550 for any special paper or document to be sent.


   

Post Your Query

Query
  
Name
Email Address
Your Photo
(Optional)
Screenshot
(Optional)
Gender
Male
Female
Image Text
Customer care captcha
Allcustomercarenumbers.com Advertisements
snapDeal Banner

Skype Luxembourg User Queries

Customer care male
Peter BojkovNov 11, 2016

Re: Ref 1362495148

My VISA credit card was charged twice in October, Oct nine and Oct 11, C$9. 50 each time. Spoke with CSR Rayneil M. Was told a second payment is not visible on Skype systems. Was asked to send VISA statement verifying erroneous charges. Remarked that revealing the full VISA number is an issue, told VISA info will be kept confidential. VISA October statement was eamiled to Rayneil M. Was contacted by another CSR, Susan S, told to not send full VISA number, just first six and the last four digits. Rayneil M was in breach of credit card info Skype policies. Again, second payment was not visible on Skype systems, issue outstanding. Required:

Further investigation. Will present again my VISA statement

Investigation into Rayneil M's request to send my VISA statement without a warning to conceal part of my VISA card number. If there was a breach of Skype policies, Rayneil M should bear consequences. Thank you. Peter. Bojkov.

Reply
Customer care male
Ronald Albert DoyleOct 22, 2016

Name Ronald Albert Doyle
Mobile number +61 487740846
Email doyle. Ron@hotmail.com
Complaint Approximately 17th of October 2016 I attempted to "buy Skype credit" for $16 value on my credit card. Today Saturday twenty second of October 2016 I have been billed by Skype, on my credit card, for $16. My Skype account has not been credited with $16. Please reverse the credit charge or credit my Skype account for $16

thank you

Ron Doyle.

Reply
Customer care female
KerryOct 15, 2016

I have had money taken from my account by Null Luxembourg reference 1348490 on the 06/10/16 for the amount of $1. 185. 41 for which I did not use. It only appeared on my bank statement not my Paypal account. Please can you assist me with why this has happened I have since uninstalled Skype from my pc. Thank you.

Reply
Customer care male
Alastair BrownOct 15, 2016

My Westpac Account in Sydney is being billed for $23. 37. What is that for? I do not use Skype although it has appeared on my screen and I keep closing it. The transaction ID is : 95a47ef9-9489-e611-9402-005056963182. I want to stop these payments.

Reply
Customer care male
Ken HammondSep 08, 2016

I want to know why HTTP://www. Skypenetskluxembourg is deducting $23. 37 AUD on a regular basis from my American Express credit card account. Please provide me with the information that authorises your company to make these deductions.

Reply
Customer care male
PriyeshAug 26, 2016

Dear Sir/Madam,

I have had two amounts of £14. 71 come out of our bank account on 22/08/2016. Would you please be able to tell us what these charges are for and how I can get the invoices for the charges?

Thanks and Regards,
Priyesh .

Reply
Customer care female
Colette EngelAug 09, 2016

To Skype Luxembourg
from - SKYPE USER Colette Engel - 21, rue Putty Stein L-2554 Luxembourg
tél : 432 122 portable 691 432 122

HELP

conc. : your e-mail 09. 08. 2016
I am not accepting the new contract - plse give me information - how I sign out of this offer regards C. Engel QWZH.

Reply
Customer care male
Emanuel De Aquino LopesJun 14, 2016

Good evening. My name is Emanuel De Aquino Lopes , brazilian, Skype's user with the phone number 55 11 32806654, email is eal7904215@gmail.com and I would like reactivate this Skype phone number. However, I'm in the reactivation procedures by web and I can not complete the payment because there is a message that "something went wrong". I usually pay by Safety Pal with bank account debt and always work well. I need support to reactivate my Skype phone number. Please help me. I'm waiting instructions from you, Thanks.

Reply
Skype Luxembourg Customer Service Care Phone Number 264455
Christine BoyleMay 14, 2016

Cell phone: 1-510-586-6197 I find that you have been charging my credit card for nearly two years and I have never, ever used your service. I have never used Skype in my life. Can you credit back those charges? Or should I have my bank contact you?.

Reply
Skype Luxembourg Customer Service Care Phone Number 261320
Carl-henri AustilApr 11, 2016

Mon compte est Petaphone50. Ma carte bancaire est debitee pour us$ 10. 04 le 11 mars 2016 pour un achat de us$10. 00. Lorsque je consulte l'historique des achats cette transaction n'est pas mentionnee. On pretend dans le rapport que l'achat n'a pas pu se faire. J'aimerais avoir une explication parce que je n'ai plus de credit sur mon compte.

Reply
Skype Luxembourg Customer Service Care Phone Number 245346
Ayodele MonofiNov 20, 2015

UNWARRANTED DEDUCTIONS IN MY CREDIT CARD:Please can you stop deducting $12. 99 Canadian Dollars monthly from this Skype name, facebook:ayo_amosuTransaction Date: Nov 14, 2015Order number is 8091000000111803277Product name: Nigeria 400 minutes one monthWe have never use this service and we do not use this service. Hence kindly refund to my credit card all charges made and we want you to discontinue charging my credit card immediately which is in my name, Ayodele Monofi for the credit card ending with 9228. Thanks, Ayodele Monofi 1 (587) 646-2577.

Reply
Skype Luxembourg Customer Service Care Phone Number 245345
Ayodele MonofiNov 20, 2015

UNWARRANTED DEDUCTIONS IN MY CREDIT CARD:Please can you stop deducting $12. 99 Canadian Dollars monthly from this Skype name, facebook:ayo_amosuTransaction Date: Nov 14, 2015Order number is 8091000000111803277Product name: Nigeria 400 minutes one monthWe have never use this service and we do not use this service. Hence kindly refund to my credit card all charges made and we want you to discontinue charging my credit card immediately which is in my name, Ayodele Monofi for the credit card ending with 9228. Thanks, Ayodele Monofi .

Reply
Skype Luxembourg Customer Service Care Phone Number 240911
Mark DrisdelleOct 05, 2015

I had skype world wide and cancelled it about eight months ago. I did not see any new charges until the last few months. I want to be credited for this fraud that is taking place. I am also going to contact my financial institution, this is wrong.

Reply
Skype Luxembourg Customer Service Care Phone Number 234649
YvonneAug 08, 2015

I was charged $18. 00 for skype, but i never used any of the features because its telling me that i do not have any credits on my my skype account. I also checked my bank account and the $18. 00 has already ben taken. I want to know how come my skpe is not activated. Also, i do not want to subscribe for any future charges or renew my skype account.

Reply
Skype Luxembourg Customer Service Care Phone Number 232476
Miroslav JirsenskyJul 16, 2015

Hi, I have been using Skype call subscription for number of years without any problem, sudnly my subscription to call Czech Republic landline No: +420547383271 has been blocked so no one from our family can contact my mum, she is 90 years old and very ill and she can not even walk, after dozens of emails I haven't received any reasonable help. I was told that this number is too many of fraudulent calls and they are pushing my mum to change her phone number Why they are not blocking fraudulent calls and leave my mum's nuber active, she didn't anything wrong. If the number 420547383271 is receiving large number of fraudulent calls, then you should block those who are calling and doing fraudulent calls. You have no rights to block mums number because she does nothing wrong. So the victim is punished, not the offender, is that how it works?

Miroslav Jirsensky .

Reply
Skype Luxembourg Customer Service Care Phone Number 230778
Elizabeth JonesJun 22, 2015

I was being charged for Aud $39. 00 on my credit card that I didn't authorized, I have deleted skype in my iPhone I was suspecting i was being charge because of this which I have never used I am a retired old pensioner I do not understand all this modern communication i tried to install a free one on my mobile similar to the free one on my internet, but somehow it's different, If i was being charged for this I will be requesting for a refund because It's is very deceiving and automatic charge without any notification is not allowed, please delete my account as I cannot afford this kind of charges. I am very unhappy with it. RegardsElizabeth.

Reply
Skype Luxembourg Customer Service Care Phone Number 228234
BaoMay 16, 2015

I need you guys to stop the auto charge on my credit card. i didn't know you guys been charging me ten dollar every month for more than one year already. I need all my refund back because i don't even use Skype anymore for over one year already. please reply me back to my email.

Reply
Customer care male
Xiomara JamesJan 08, 2015

I am outraged that i can not get in touch with skype. I have tried everything. I am now considering a lawsuit against them, because the business is a scam. How is a business so large and not have customer service, and have so many complaining about inability to get a refund or cancellation? That is fraud. I had to consult my bank statement to find out who and where they are, and even that information is inadequate. I want a refund because i never used this service, and i want a cancellation as well as an apology. I have a large following of people with whom i will be speaking about this corrupt business.

Reply
Customer care male
Ernest DonatoDec 27, 2014

Thank you. At least I can communicate with you this way. I had to go into my bank account and copy and paste the description on the bank charge to reach you. That is not a good way for you to do bluishness.

Reply
Customer care male
Eernest DonatoDec 27, 2014

I just joined skype and I'm new to you and so I did not know the $8. 52 I paid was not for instant messenger or for instanttext messaging. And so i am very upset with your service. Please. I am older on fixed income and cannot pay any more. But I should be able to send text thru my computer. This is a windows seven HP. Please reply to me with SMS text message to 408 607 4607or ? Yeah?send me a link to my account so that we can chat.

Reply
Skype Luxembourg Customer Service Care Phone Number 210344
Ernest DonatoDec 27, 2014

To:lakejunki@aol.comfrom:SkypeFirst payment was taken on: 27th December 2014Next payment will be taken on: 24th of March 2015Order reference: 833557012Total amount: $8. 52 See the Terms of Use for this order in your purchase history. I signed up for an account and paid $8. 52 United States Dollars for three months serviceand I forgot my log in user name and password. You have no customer service phone number that I can call you from. Please call me back at my home phone number and leave me a message with info to sign on? Yeah? my home phone number is 408 683 4078The phone number I used to open this account is 408 607 4607, but this number is a pay as you go phone and it is out of minuets and battery is low. Please help me get on Skype. Cheers. Friends. Thanks. Ernie, lakejunki@aol.com.

Reply
Customer care male
Joe L. ShawDec 17, 2014

Greetings: My name is JoeL.Shaw and I am requesting you guys to desist from charging me your monthly bill of US$18. 00 effective immediately. I have lodged this complaint with my credit card company since over a year ago and still the same is reflected in my monthly bill regularly. I repeat, please stop charging my credit card effective immediately. Would appreciate if you could also initiate some refunds because we never used this type of service. Thank you very much. JoeL.Shaw.

Reply
Customer care female
Pamela DawsonNov 26, 2014

I am being charged monthly for a service I do not use. This began about five months ago when I was overseas. I have been back in Australia since July. I tried to discontinue it over the Internet- thought I was successful-, but have been charged again for November.

Reply
Customer care female
Joanne DicastroNov 25, 2014

I have money taken from my debit account in the amount of $18. 00. I have never had a charge come out of my account before and have not approved for one to taken from my account at this time. I have reported this to my financial institution and will now report it to Visa. I would like an answer from Skype as to why and how this money was debited from my account.

Reply
Customer care male
Georges QuansahOct 26, 2014

Dear Skype, I am very sad to send you this message. From where can you proof that I ordered a telephone credit on the 25th of October, 2014 with the order number 828218954? Again,the said purchase had not been delivered,but I have been billed. It means that you are just taking money from my bank account for nothing. These had happen in many occasions and even the last one is still being discussed between skype and me. The best thing for me is to inform the French Police at once. I made no order of any telephone credit on the 25 of October,2014, but you keep on taking money from my accounts. Cheek things to yourselves. From Georges Quansah.

Reply
Customer care male
RawlOct 16, 2014

Skype has been deducting $13.99 from my Mastercard for over six months. Now i am not using service. I have discontinued the use of Skype for more than six months ago. I would like this issue to be given some attention as soon as possible. I expected this service to be a free one. This is disappointing.

Reply
Customer care female
Delisa SimmonsOct 10, 2014

Refund direct express card ending2275
Transactions taken on date 09/07/2014.
Delisa Simmons has two emails in recovery under outlook
Dsimmons4800@outlook.Com
Dsimmons48000@outlook.Com
Ask for refund product service not received communication phone.

Reply
Customer care male
Philippe BakhoumOct 09, 2014

I have $9. 99 charges made to my Master card made by you on 15th of September. i am disputing this and please do not charge my credit card any more and if you are doing any service please stop that service. I have already called my credit card company not to accept any charge from you to my account. Please respond to my e-mail.
Thank you.

Reply
Customer care female
Clara WieJul 03, 2014

Everytime my credit card is used, i have a fee charged extra. Now i would like to change the credit card which is set up for automatic charge. They one i have has a foreign exchange fee so i would like to switch it to another credit card.
Please let me know how to do this.
Thanks.

Reply
Customer care female
Nikki HazelkornJul 02, 2014

Recently tried to top my previous skype account with £11. 50.
Money did not go through for several days.
Got locked out my account and had to set up new one.
Now have checked my bank account, transaction has been taken three times.
Why have i been charged three times?
Would like to have this £34. 50 refunded back to my bank account with immediate effect please.
Nikki hazelkorn.

Reply
Customer care male
Uttam SharmaOct 21, 2013

Dear Sir i would like to inform you. Now a days i have face many problem with SKYPE reason is that Skype Crushed as well as some file is missing. So please help us regarding this problem. Warning Massage is coming like that Failed to get proc Address for get logical processor information (kernall 32 .dll ) i am waiting for your favorable reply soon.

Reply
Customer care male
thomas mccaffreyOct 15, 2013

paid 18.00$ for a skype account. never finnished the process, but money was taken out. i don,t and never did have a finnished account or have been able to use your service. i need my money reimbersed. my email # is t.mac1212777@gmail.com

Reply
Customer care male
Sam FairchildOct 09, 2013

I do not use Skype minutes for anything. Not even a telephone! I had thought (months ago) that is was required for the free internet usage of Skype.
Please disconnect and cease charging me for these minutes I never used. Better yet, please refund all those charges back to my VISA card.
The courtesy of a reply is requested.
Thank you.
Sam Fairchild
614-563-9804
samfairchild48@aol.com

Reply
Customer care male
Ram bahalSep 23, 2013

hi my name is RAM bahal
my email address is
manthanbahal@gmail.com
my Skype name is manthan bahal one
I hav big mistake thats my password is not remember on the Skype account
so please help to make Skype installation of my smart phone
my contact number is +91 8800922873
from Delhi India

Reply
Customer care male
SURESH DEOKARSep 13, 2013

Please note for one month you you told that its free trial
For that you will not charge and skype will refund One USD which I pay
But till date I had not received any refund

I had not ordered you for 9.99USD
I do not want to order to use skype
Because till date I try to connect for video chat thru skype, but till day I had not able to connect with skype
So please return my 9.99 USD I donot want to use you skype with 01 USD which I pay earlier


Regards
Suresh deokar
My SKYPE ID suresh.deokar
as per you

Reply
Customer care male
PiyushSep 13, 2013

Hi,

Skype communication Luxembourg, This is Piyush Kumar Singh, Skype ID is piyush.ksingh24.There is transaction from my credit card automatically, I never ordered for this. Why this is happen?

My email ID is piyushksingh24@gmail.com.Please revert back my amount.

Reply
Customer care female
Alana LauxSep 06, 2013

My name is Alana Laux and I have noticed on my
Bank statement that for the past few months I have been charged $6.99 for Skype and an additional international fee. I am confused because I did not sign up for anything to receive these charges. I hope I can be refunded these charges and prevent further charges. Thank you

Reply
Customer care female
Nancy PomponioAug 14, 2013

Wrong Charges to my account, double charge to the same number.

Nancy.pomponio
1 631 744 3151
Should be 2.99 a month

Map Pomponio
1 631 496 6234
Should be 2.99 a month

You can e-mail at....n.pomponio1@verizon.net

Home number. one 631 744 3121

USA

Thank You,
Nancy pomponio

Reply
Customer care male
Mike KolhoffAug 05, 2013

Sunday 08-04-13
My name is Mike Kolhoff
Phone # 419 341 8144
Email mikekolhoff@cros.net
I currently have a auto withdraw taken out of my account of $2.99 per month and I want to discontinue the service.
Thank you

Reply
Customer care male
DavoudJul 29, 2013

Hello,

I am citizen of Iran. My skype ID is: daviud.vandhadi I got problem with skype account, every month skype company takes 27 EU from my account in the bank of Georgia (Republic of Georgia). I did not use skype credits and i always use make free calls. Could you help me to understand my problem?
please send me an answer to Email below:
davoud.vandhadi@gmail.com

Reply
Customer care female
webcom information technologyJul 29, 2013

Hi,
what is your direct Contact Number and above you mentioned number is not Valid, Order number 750729323 Order EUR10.oo for Skype Name webcom.infotech on Last 25th June 2013 we are done only one recharge.but two Transaction from my credit card and i have received only one reference number, I kindly request you to please call me back / cancel the 2nd Transaction amount and send in my account.

Reply
Customer care male
Elaine FisherJul 29, 2013

On returning from a vacation in England, I discover that there has been a total of six fraudulent charges made to our bank account from you company. Five were made on the 8th of July in the total amount of $84.87. Another charge of $25.00 was made today - dated July 29th. The total amount is $109.87.

I sincerely hope you can remedy this situation and prevent any further charges being made to our account.

Robert A and Elaine M Fisher
Muncie, Indiana

Reply
Customer care male
IRFAN AHMEDJul 26, 2013

Hi Team,

Kindly check below subscription i am not able to make calls
this order has been delivered.

Here are your purchase details:

Skype Name: irfanahmedskype
Product name: Package
Total amount: EUR7.49
Transaction date: July 25, 2013
Order number is 759341973
Order status: Delivered

Your early action will be highly appreciated.
waiting for your response.

Reply
Customer care female
vickistjoyhnJul 19, 2013

I want to cancel my subscription. I have tried using your site, but after four hours, I have not been able to. Please cancel for me and please let me know. I have already notified my MasterCard that I will not accept any more charges. Skype is too technological for me. Thank you for your assistance.

Reply
Customer care female
Kim HarlanJul 18, 2013

I have two charges on my account for $10 each. These charges were not authorized by me. It is my understanding that skype is free. My son is working in Nebraska at the moment and we live in iowa. I have a son who is 21 and living at home who should not be using any of my credit cards let alone a recurring payment. You need to cancel this immediately. No further charges at all to this card. I would like for you to refund my money back to my account numberW

Kim Harlan

Reply
Customer care female
vickistjohnJul 18, 2013

I have been billed twice for Skype once in March for $18.00 and now again in June for $18.00. I have been trying for hours to cancel my subscription because I have never been able to use it. Now I can not even get a response to cancel. Please help me. I can not afford to pay for something I do not even use. Thank you,
I appreciate your help. Sincerely Vicki St John

Reply
Customer care female
LauraHickey1Jul 10, 2013

Hello,

My visa account was debited 2x on June 21 for $10. It was supposed to be only once.

Please reverse this and let me know what the problem is.

Thank you

Laura Hickey LauraHickey1 is my Skype acct name
email: lmjhickey@gmail.com

Reply
Customer care male
jim demiraliJun 29, 2013

I was charged $22.47 0n June 24, 2013. I did NOT expressly authorize this charge and have notified my bank NOT to pay it. I would greatly appreciate an explanation, as numerous similar complaints also have been posted by subscribers. in any event. I want to cance Skype immediately, as I neither use it, nor do I intend to use your services. Thank you for your immediate attention to this matter.
Jim Demirali (720)316-2356

Reply
Customer care female
RoxanneJun 13, 2013

I was charged $30.48 and $.91 on 6/12/13 from my bank account and I need to have those charges removed because I do not use SKYPE. I did not give SKYPE access or authorization to go into my account. I will be calling the Better Business Bureau, as well as my bank to report these fraudulent charges.

Description: CheckCard 0607 SKYPE communication Luxembourg 74547063163040231531924

Reply
Customer care male
Donna DietzMay 29, 2013

I am being charged à fee of $10 à month you charged me two payments of 9.99 and now 10.00 so what is that all about I never ordered anything or purchaged anything I thought this was for free and I do not need this account it weeks there is two accounts one under bakersluvchocolate@Yahoo.com, and bakers_treats57@Yahoo.com so cancel which one you are chargeing me for

Reply
;