Skype Luxembourg Customer Care Number Complaints and Reviews
Mr. KAMAL ISMAIL Says Apr 20, 2013
what is your direct customers service number in the USA??
i been over charge and i need to solve that issue ASAP.
my Skype name is kfunman
my email address is email@example.com
way you communicate with me in chinase when i speack English and i live in the USA and i am not from china.
3order you charge me where is my credit and way not show?
order number 729068113=18 dollars
i had 26 dollars from before all bye bye
now i have only as credit 5.79 dollars way ?way ?
Mr. Shamshad Ali Says May 22, 2013
Hi Skype communication luxembourg,
This is Shamshad Ali, Skype ID is shamshad.ali799, there is continuous transaction from my credit card automatically, I have subscribe this for one month only, and after that, I have disabled my login, but the charges are countinued from my credit card, why this is happen?
My email ID is firstname.lastname@example.org.
Please revert back my ammount for following IDs
20th May - 950767
20th April - 372782
Mr. Donna Dietz Says May 29, 2013
I am being charged à fee of $10 à month you charged me two payments of 9.99 and now 10.00 so what is that all about I never ordered anything or purchaged anything I thought this was for free and I do not need this account it weeks there is two accounts one under bakersluvchocolate@Yahoo.com, and bakers_treats57@Yahoo.com so cancel which one you are chargeing me for
Ms. Swati Says Jun 13, 2013
Can I get direct customer care number in India
Ms. Roxanne Says Jun 13, 2013
I was charged $30.48 and $.91 on 6/12/13 from my bank account and I need to have those charges removed because I do not use SKYPE. I did not give SKYPE access or authorization to go into my account. I will be calling the Better Business Bureau, as well as my bank to report these fraudulent charges.
Description: CheckCard 0607 SKYPE communication Luxembourg 74547063163040231531924
Mr. Anshul Vasnani Says Jun 15, 2013
i purchaes the skype credit limit in my account, but the skype is blocked in UAE so i want to rfund thet amaount my skype ID is Anshul.vasnani
Mr. Andy McGovern Says Jun 26, 2013
I want to leave Skype and get a refund of €17.25. I only use Skype for outgoing national Irish calls
Mr. jim demirali Says Jun 29, 2013
I was charged $22.47 0n June 24, 2013. I did NOT expressly authorize this charge and have notified my bank NOT to pay it. I would greatly appreciate an explanation, as numerous similar complaints also have been posted by subscribers. in any event. I want to cance Skype immediately, as I neither use it, nor do I intend to use your services. Thank you for your immediate attention to this matter.
Jim Demirali (720)316-2356
Mr. danish Says Jul 03, 2013
from today i can not talk with skype credit in India.please solve my problem.
Ms. LauraHickey1 Says Jul 10, 2013
My visa account was debited 2x on June 21 for $10. It was supposed to be only once.
Please reverse this and let me know what the problem is.
Laura Hickey LauraHickey1 is my Skype acct name
Ms. vickistjohn Says Jul 18, 2013
I have been billed twice for Skype once in March for $18.00 and now again in June for $18.00. I have been trying for hours to cancel my subscription because I have never been able to use it. Now I can not even get a response to cancel. Please help me. I can not afford to pay for something I do not even use. Thank you,
I appreciate your help. Sincerely Vicki St John
Ms. Kim Harlan Says Jul 18, 2013
I have two charges on my account for $10 each. These charges were not authorized by me. It is my understanding that skype is free. My son is working in Nebraska at the moment and we live in iowa. I have a son who is 21 and living at home who should not be using any of my credit cards let alone a recurring payment. You need to cancel this immediately. No further charges at all to this card. I would like for you to refund my money back to my account numberW
Ms. vickistjoyhn Says Jul 19, 2013
I want to cancel my subscription. I have tried using your site, but after four hours, I have not been able to. Please cancel for me and please let me know. I have already notified my MasterCard that I will not accept any more charges. Skype is too technological for me. Thank you for your assistance.
Mr. IRFAN AHMED Says Jul 26, 2013
Kindly check below subscription i am not able to make calls
this order has been delivered.
Here are your purchase details:
Skype Name: irfanahmedskype
Product name: Package
Total amount: EUR7.49
Transaction date: July 25, 2013
Order number is 759341973
Order status: Delivered
Your early action will be highly appreciated.
waiting for your response.
Mr. Elaine Fisher Says Jul 29, 2013
On returning from a vacation in England, I discover that there has been a total of six fraudulent charges made to our bank account from you company. Five were made on the 8th of July in the total amount of $84.87. Another charge of $25.00 was made today - dated July 29th. The total amount is $109.87.
I sincerely hope you can remedy this situation and prevent any further charges being made to our account.
Robert A and Elaine M Fisher
Ms. webcom information technology Says Jul 29, 2013
what is your direct Contact Number and above you mentioned number is not Valid, Order number 750729323 Order EUR10.oo for Skype Name webcom.infotech on Last 25th June 2013 we are done only one recharge.but two Transaction from my credit card and i have received only one reference number, I kindly request you to please call me back / cancel the 2nd Transaction amount and send in my account.
Mr. Davoud Says Jul 29, 2013
I am citizen of Iran. My skype ID is: daviud.vandhadi I got problem with skype account, every month skype company takes 27 EU from my account in the bank of Georgia (Republic of Georgia). I did not use skype credits and i always use make free calls. Could you help me to understand my problem?
please send me an answer to Email below:
Mr. Mike Kolhoff Says Aug 05, 2013
My name is Mike Kolhoff
Phone # 419 341 8144
I currently have a auto withdraw taken out of my account of $2.99 per month and I want to discontinue the service.
Ms. Anna Dontas Says Aug 08, 2013
every time my account needs to add money, I am getting charged 10$ twice although my account gets to have only 10$ of credit! this is the second time it happens, WHY???
Ms. Maureen Says Aug 09, 2013
Soccerfan29. Email email@example.com.
Please rectify the overcharged $16.05 which was recently drawn from my account. I had paid $16.00 a few days earlier.
Ms. Mauva Says Aug 12, 2013
I am being charge for a recharge that I did not authorized. I bought credit for $10.00 and my card is being charged $40.00
Ms. Madelyne Says Aug 13, 2013
I only asked for one time trial for skype service last may. I did ask to renew my service. Yet my permission i was charged $ 18.00. Please stop charging my account and cancell the service immediately.
Ms. Madelyne Says Aug 13, 2013
Another charge for skype service was made on my account and i did not authorized it. I only tried one time service . And it was not useful at all. Please reimburse my $18.00
Ms. Barbara Barton Says Aug 14, 2013
I have tried to cancel my subscription and it has not been canceled. Please do so immediately. email me at firstname.lastname@example.org. Imediately! subscription NOW!
Ms. Nancy Pomponio Says Aug 14, 2013
Wrong Charges to my account, double charge to the same number.
1 631 744 3151
Should be 2.99 a month
1 631 496 6234
Should be 2.99 a month
You can e-mail at....email@example.com
Home number. one 631 744 3121
Ms. Alana Laux Says Sep 06, 2013
My name is Alana Laux and I have noticed on my
Bank statement that for the past few months I have been charged $6.99 for Skype and an additional international fee. I am confused because I did not sign up for anything to receive these charges. I hope I can be refunded these charges and prevent further charges. Thank you
Mr. Piyush Says Sep 13, 2013
Skype communication Luxembourg, This is Piyush Kumar Singh, Skype ID is piyush.ksingh24.There is transaction from my credit card automatically, I never ordered for this. Why this is happen?
My email ID is firstname.lastname@example.org.Please revert back my amount.
Mr. SURESH DEOKAR Says Sep 13, 2013
Please note for one month you you told that its free trial
For that you will not charge and skype will refund One USD which I pay
But till date I had not received any refund
I had not ordered you for 9.99USD
I do not want to order to use skype
Because till date I try to connect for video chat thru skype, but till day I had not able to connect with skype
So please return my 9.99 USD I donot want to use you skype with 01 USD which I pay earlier
My SKYPE ID suresh.deokar
as per you
Mr. Jamesbaaris1 Says Sep 16, 2013
I was charged 18.00 from my bank without my authorization, I wish to cancel my account. Please notify me at 917 226 2486
My username is Jamesbarris1
Mr. Ram bahal Says Sep 23, 2013
hi my name is RAM bahal
my email address is
my Skype name is manthan bahal one
I hav big mistake thats my password is not remember on the Skype account
so please help to make Skype installation of my smart phone
my contact number is +91 8800922873
from Delhi India
Mr. Sam Fairchild Says Oct 09, 2013
I do not use Skype minutes for anything. Not even a telephone! I had thought (months ago) that is was required for the free internet usage of Skype.
Please disconnect and cease charging me for these minutes I never used. Better yet, please refund all those charges back to my VISA card.
The courtesy of a reply is requested.
Mr. thomas mccaffrey Says Oct 15, 2013
paid 18.00$ for a skype account. never finnished the process, but money was taken out. i don,t and never did have a finnished account or have been able to use your service. i need my money reimbersed. my email # is email@example.com
Mr. Uttam Sharma Says Oct 21, 2013
Dear Sir i would like to inform you. Now a days i have face many problem with SKYPE reason is that Skype Crushed as well as some file is missing. So please help us regarding this problem. Warning Massage is coming like that Failed to get proc Address for get logical processor information (kernall 32 .dll ) i am waiting for your favorable reply soon.
Ms. Patima Fuder Says May 30, 2014
I just cancelled calls to thailand 400mins before the 25 of apirl 2014, but the skype is still charging my credit card. I would like to refund my money 80. 28 eur please.
Mr. Anxhelino. Bollano Says Jun 13, 2014
Please stop charging my credit card any more and I need all the refund for two years you, recharging me.
Ms. Nikki Hazelkorn Says Jul 02, 2014
Recently tried to top my previous skype account with £11. 50.
Money did not go through for several days.
Got locked out my account and had to set up new one.
Now have checked my bank account, transaction has been taken three times.
Why have i been charged three times?
Would like to have this £34. 50 refunded back to my bank account with immediate effect please.
Ms. Clara Wie Says Jul 03, 2014
Everytime my credit card is used, i have a fee charged extra. Now i would like to change the credit card which is set up for automatic charge. They one i have has a foreign exchange fee so i would like to switch it to another credit card.
Please let me know how to do this.
Ms. Donna Hay Says Jul 19, 2014
I want to cancel my skype account. I cannot get it to work and i no longer want it not will i pay for it. Thank you, donna hay.
Mr. Phyllis Grever Says Aug 13, 2014
I have been charged $10/month on my Chase Freedom credit card for many months. I thought the skype to skype calls were free. Why am I being charged a monthly fee.
Ms. Paula Wertman Says Sep 26, 2014
Please cancel my skype account. I had to use it once for a job interview in July 2014. I do not need it any more.
2206 spring leaf drive
Carrollton, tx 75006.
Mr. Mike Copeland Says Sep 29, 2014
I need to cancel my call the philippines subscription and stop the automatic rebilling for that service, thank you. Mike copeland.
Mr. Philippe Bakhoum Says Oct 09, 2014
I have $9. 99 charges made to my Master card made by you on 15th of September. i am disputing this and please do not charge my credit card any more and if you are doing any service please stop that service. I have already called my credit card company not to accept any charge from you to my account. Please respond to my e-mail.
Ms. Delisa Simmons Says Oct 10, 2014
Refund direct express card ending2275
Transactions taken on date 09/07/2014.
Delisa Simmons has two emails in recovery under outlook
Ask for refund product service not received communication phone.
Mr. Rawl Says Oct 16, 2014
Skype has been deducting $13.99 from my Mastercard for over six months. Now i am not using service. I have discontinued the use of Skype for more than six months ago. I would like this issue to be given some attention as soon as possible. I expected this service to be a free one. This is disappointing.
Mr. Anthony Gutierrez Says Oct 22, 2014
Please discontinue monthly charge of Skype from my account. Please discontinue immediately. Thank you,.
Mr. Georges Quansah Says Oct 26, 2014
Dear Skype, I am very sad to send you this message. From where can you proof that I ordered a telephone credit on the 25th of October, 2014 with the order number 828218954? Again,the said purchase had not been delivered,but I have been billed. It means that you are just taking money from my bank account for nothing. These had happen in many occasions and even the last one is still being discussed between skype and me. The best thing for me is to inform the French Police at once. I made no order of any telephone credit on the 25 of October,2014, but you keep on taking money from my accounts. Cheek things to yourselves. From Georges Quansah.
Ms. Rowena Viray Says Oct 28, 2014
I WANT TO END THE AGREEMENT THIS MONTH OF October '2014
Ms. Joanne Dicastro Says Nov 25, 2014
I have money taken from my debit account in the amount of $18. 00. I have never had a charge come out of my account before and have not approved for one to taken from my account at this time. I have reported this to my financial institution and will now report it to Visa. I would like an answer from Skype as to why and how this money was debited from my account.
Ms. Pamela Dawson Says Nov 26, 2014
I am being charged monthly for a service I do not use. This began about five months ago when I was overseas. I have been back in Australia since July. I tried to discontinue it over the Internet- thought I was successful-, but have been charged again for November.
Ms. Kristie Patton Says Dec 08, 2014
I need to have a 2. 99 Credit Card charge stop. Can I get a Phone Number to an office to talk to someone?