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Skype Luxembourg Customer Care Number

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Contact Details
Contact number
NA
Office Location
Skype Technologies SA, 23-29 Rives de Clausen, L-2165, Luxembourg, Belgium
Email address
contactus@skype.net
Website
www.skype.com
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Skype Luxembourg

Skype is a proprietary Voice over IP service where people can communicate with peers by voice using a microphone, video by using a webcam, and instant messaging over the Internet. Skype was launched in 2003. The postal and official address, email address and phone number (helpline) of Skype Luxembourg service center is given above. The helpline of Skype Luxembourg service center may or may not be toll free.
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Skype Luxembourg Complaints and Reviews

Female ImageMs. Delisa Simmons Says Oct 10, 2014

Refund direct express card ending2275
Transactions taken on date 09/07/2014.
Delisa Simmons has two emails in recovery under outlook
Dsimmons4800@outlook.Com
Dsimmons48000@outlook.Com
Ask for refund product service not received communication phone.
Male ImageMr. Philippe Bakhoum Says Oct 09, 2014

I have $9. 99 charges made to my Master card made by you on 15th of September. i am disputing this and please do not charge my credit card any more and if you are doing any service please stop that service. I have already called my credit card company not to accept any charge from you to my account. Please respond to my e-mail.
Thank you.
Male ImageMr. Mike Copeland Says Sep 29, 2014

I need to cancel my call the philippines subscription and stop the automatic rebilling for that service, thank you. Mike copeland.
Female ImageMs. Paula Wertman Says Sep 26, 2014

Please cancel my skype account. I had to use it once for a job interview in july 2014. I do not need it any more.

Paula wertman
2206 spring leaf drive
Carrollton, tx 75006.
Male ImageMr. Phyllis Grever Says Aug 13, 2014

I have been charged $10/month on my Chase Freedom credit card for many months. I thought the skype to skype calls were free. Why am I being charged a monthly fee.
Female ImageMs. Donna Hay Says Jul 19, 2014

I want to cancel my skype account. I cannot get it to work and i no longer want it not will i pay for it. Thank you, donna hay.
Female ImageMs. Clara Wie Says Jul 03, 2014

Everytime my credit card is used, i have a fee charged extra. Now i would like to change the credit card which is set up for automatic charge. They one i have has a foreign exchange fee so i would like to switch it to another credit card.
Please let me know how to do this.
Thanks.
Female ImageMs. Nikki Hazelkorn Says Jul 02, 2014

Recently tried to top my previous skype account with £11. 50.
Money did not go through for several days.
Got locked out my account and had to set up new one.
Now have checked my bank account, transaction has been taken three times.
Why have i been charged three times?
Would like to have this £34. 50 refunded back to my bank account with immediate effect please.
Nikki hazelkorn.
Male ImageMr. Anxhelino. Bollano Says Jun 13, 2014

Please stop charging my credit card any more and I need all the refund for two years you, recharging me.
Female ImageMs. Patima Fuder Says May 30, 2014

I just cancelled calls to thailand 400mins before the 25 of apirl 2014. But the skype is still charging my credit card. I would like to refund my money 80. 28 eur please.
Male ImageMr. Uttam Sharma Says Oct 21, 2013

Dear Sir i would like to inform you. Now a days i have face many problem with SKYPE reason is that Skype Crushed as well as some file is missing. So please help us regarding this problem. Warning Massage is coming like that Failed to get proc Address for get logical processor information (kernall 32 .dll ) i am waiting for your favorable reply soon.
Male ImageMr. thomas mccaffrey Says Oct 15, 2013

paid 18.00$ for a skype account. never finnished the process but money was taken out. i don,t and never did have a finnished account or have been able to use your service. i need my money reimbersed. my email # is t.mac1212777@gmail.com
Male ImageMr. Sam Fairchild Says Oct 09, 2013

I do not use Skype minutes for anything. Not even a telephone! I had thought (months ago) that is was required for the free internet usage of Skype.
Please disconnect and cease charging me for these minutes I never used. Better yet, please refund all those charges back to my VISA card.
The courtesy of a reply is requested.
Thank you.
Sam Fairchild
614-563-9804
samfairchild48@aol.com
Male ImageMr. Ram bahal Says Sep 23, 2013

hi my name is Ram bahal
my email address is
manthanbahal@gmail.com
my Skype name is manthan bahal one
I hav big mistake thats my password is not remember on the Skype account
so please help to make Skype installation of my smart phone
my contact number is +91 8800922873
from Delhi India
Male ImageMr. Jamesbaaris1 Says Sep 16, 2013

I was charged 18.00 from my bank without my authorization, I wish to cancel my account. Please notify me at 917 226 2486
My username is Jamesbarris1
Male ImageMr. SURESH DEOKAR Says Sep 13, 2013

Please note for one month you you told that its free trial
For that you will not charge and skype will refund One USD which I pay
But till date I had not received any refund

I had not ordered you for 9.99USD
I do not want to order to use skype
Because till date I try to connect for video chat thru skype but till day I had not able to connect with skype
So please return my 9.99 USD I donot want to use you skype with 01 USD which I pay earlier


Regards
Suresh deokar
My SKYPE ID suresh.deokar
as per you
Male ImageMr. Piyush Says Sep 13, 2013

Hi,

Skype communication Luxembourg, This is Piyush Kumar Singh, Skype id is piyush.ksingh24.There is transaction from my credit card automatically, I never ordered for this. Why this is happen?

My email ID is piyushksingh24@gmail.com.Please revert back my amount.
Female ImageMs. Alana Laux Says Sep 06, 2013

My name is Alana Laux and I have noticed on my
Bank statement that for the past few months I have been charged $6.99 for Skype and an additional international fee. I am confused because I did not sign up for anything to receive these charges. I hope I can be refunded these charges and prevent further charges. Thank you
Female ImageMs. Nancy Pomponio Says Aug 14, 2013

Wrong Charges to my account,, double charge to the same number.

Nancy.pomponio
1 631 744 3151
Should be 2.99 a month

Map Pomponio
1 631 496 6234
Should be 2.99 a month

You can e-mail at....n.pomponio1@verizon.net

Home number. one 631 744 3121

USA

Thank You,
Nancy pomponio
Female ImageMs. Barbara Barton Says Aug 14, 2013

I have tried to cancel my subscription and it has not been canceled. Please do so immediately. email me at babjb345@yahoo.com. Imediately!!!!! subscription NOW!
Female ImageMs. Madelyne Says Aug 13, 2013

Another charge for skype service was made on my account and i did not authorized it. I only tried one time service . And it was not useful at all. Please reimburse my $18.00
Female ImageMs. Madelyne Says Aug 13, 2013

I only asked for one time trial for skype service last may. I did ask to renew my service. Yet my permission i was charged $ 18.00. Please stop charging my account and cancell the service immediately.
Female ImageMs. Mauva Says Aug 12, 2013

I am being charge for a recharge that I did not authorized. I bought credit for $10.00 and my card is being charged $40.00
Female ImageMs. Maureen Says Aug 09, 2013

Soccerfan29. Email maureenmckenna17@yahoo.com.au.
Please rectify the overcharged $16.05 which was recently drawn from my account. I had paid $16.00 a few days earlier.
Female ImageMs. Anna Dontas Says Aug 08, 2013

every time my account needs to add money, i'm getting charged 10$ twice although my account gets to have only 10$ of credit!!! this is the second time it happens, WHY???
Male ImageMr. Mike Kolhoff Says Aug 05, 2013

Sunday 08-04-13
My name is Mike Kolhoff
Phone # 419 341 8144
Email mikekolhoff@cros.net
I currently have a auto withdraw taken out of my account of $2.99 per month and I want to discontinue the service.
Thank you
Male ImageMr. Davoud Says Jul 29, 2013

Hello,

I am citizen of Iran. My skype Id is: daviud.vandhadi I got problem with skype account, every month skype company takes 27 EU from my account in the bank of Georgia (Republic of Georgia). I did not use skype credits and i always use make free calls. Could you help me to understand my problem?
please send me an answer to Email below:
davoud.vandhadi@gmail.com
Female ImageMs. webcom information technology Says Jul 29, 2013

Hi,
what is your direct Contact Number & above you mentioned number is not Valid, Order number 750729323 Order EUR10.oo for Skype Name webcom.infotech on Last 25th June 2013 we are done only one recharge.but two Transaction from my credit card & i have received only one reference number, I kindly request you to please call me back / cancel the 2nd Transaction amount & send in my account.
Male ImageMr. Elaine Fisher Says Jul 29, 2013

On returning from a vacation in England, I discover that there has been a total of six fraudulent charges made to our bank account from you company. Five were made on the 8th of July in the total amount of $84.87. Another charge of $25.00 was made today - dated July 29th. The total amount is $109.87.

I sincerely hope you can remedy this situation and prevent any further charges being made to our account.

Robert A and Elaine M Fisher
Muncie, Indiana
Male ImageMr. IRFAN AHMED Says Jul 26, 2013

Hi Team,

Kindly check below subscription i am not able to make calls
this order has been delivered.

Here are your purchase details:

Skype Name: irfanahmedskype
Product name: Package
Total amount: EUR7.49
Transaction date: July 25, 2013
Order number: 759341973
Order status: Delivered

Your early action will be highly appreciated.
waiting for your response.
Female ImageMs. vickistjoyhn Says Jul 19, 2013

I want to cancel my subscription. I have tried using your site but after four hours, I have not been able to. Please cancel for me and please let me know. I have already notified my MasterCard that I will not accept any more charges. Skype is too technological for me. Thank you for your assistance.
Female ImageMs. Kim Harlan Says Jul 18, 2013

I have two charges on my account for $10 each. These charges were not authorized by me. It is my understanding that skype is free. My son is working in Nebraska at the moment and we live in iowa. I have a son who is 21 and living at home who should not be using any of my credit cards let alone a recurring payment. You need to cancel this immediately. No further charges at all to this card. I would like for you to refund my money back to my account NOW

Kim Harlan
Female ImageMs. vickistjohn Says Jul 18, 2013

I have been billed twice for Skype once in March for $18.00 and now again in June for $18.00. I have been trying for hours to cancel my subscription because I have never been able to use it. Now I can't even get a response to cancel. Please help me. I can not afford to pay for something I don't even use. Thank you,
I appreciate your help. Sincerely Vicki St John
Female ImageMs. LauraHickey1 Says Jul 10, 2013

Hello,

My visa account was debited 2x on June 21 for $10. It was supposed to be only once.

Please reverse this and let me know what the problem is.

Thank you

Laura Hickey LauraHickey1 is my Skype acct name
email: lmjhickey@gmail.com
Male ImageMr. danish Says Jul 03, 2013

from today i can not talk with skype credit in india.please solve my problem.
Male ImageMr. jim demirali Says Jun 29, 2013

I was charged $22.47 0n June 24, 2013. I did NOT expressly authorize this charge and have notified my bank NOT to pay it. I would greatly appreciate an explanation, as numerous similar complaints also have been posted by subscribers. in any event. I want to cance Skype immediately, as I neither use it, nor do I intend to use your services. Thank you for your immediate attention to this matter.
Jim Demirali (720)316-2356
Male ImageMr. Andy McGovern Says Jun 26, 2013

I want to leave Skype and get a refund of €17.25. I only use Skype for outgoing national Irish calls
Male ImageMr. Anshul Vasnani Says Jun 15, 2013

i purchaes the skype credit limit in my account but the skype is blocked in UAE so i want to rfund thet amaount my skype id is Anshul.vasnani
Female ImageMs. Roxanne Says Jun 13, 2013

I was charged $30.48 and $.91 on 6/12/13 from my bank account and I need to have those charges removed because I do not use SKYPE. I did not give SKYPE access or authorization to go into my account. I will be calling the Better Business Bureau, as well as my bank to report these fraudulent charges.

Description: CheckCard 0607 SKYPE communication Luxembourg 74547063163040231531924
Female ImageMs. Swati Says Jun 13, 2013

Can I get direct customer care number in India
Male ImageMr. Donna Dietz Says May 29, 2013

I am being charged à fee of $10 à month you charged me two payments of 9.99 and now 10.00 so what is that all about I never ordered anything or purchaged anything I thought this was for free and I dont need this account it weeks there is two accounts one under bakersluvchocolate@Yahoo.com, and bakers_treats57@Yahoo.com so cancel which one u are chargeing me for
Male ImageMr. Shamshad Ali Says May 22, 2013

Hi Skype communication luxembourg,
This is Shamshad Ali, Skype ID is shamshad.ali799, there is continuous transaction from my credit card automatically, I have subscribe this for one month only, and after that, I have disabled my login but the charges are countinued from my credit card, why this is happen?
My email ID is shamshad_ali15@yahoo.co.in.
Please revert back my ammount for following IDs
20th May - 950767
20th April - 372782
Male ImageMr. KAMAL ISMAIL Says Apr 20, 2013

what is your direct customers service number in the USA??
i been over charge and i need to solve that issue ASAP.
my Skype name is kfunman
my email address is kfunman@hotmail.com
way you communicate with me in chinase when i speack English and i live in the usa and i am not from china.
3order you charge me where is my credit and way not show?
order number 729068113=18 dollars
730113657=10 dollars
730361788=25 dollars
i had 26 dollars from before all bye bye
now i have only as credit 5.79 dollars way ?way ?
 
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