RBI Customer Care Information & Exploration



(22) 22601500 / 22660500
First Floor, Amar Building, Sir P M Road, Fort, Mumbai, Maharashtra, India.www.rbi.org.in

See Physical Location of RBI

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State Wise Contact Information Of RBI


Email Id's
StateContacts
Agartala 0381-2381051 cepcagartala@rbi.org.in
Ahmedabad 079-27540955 cepcahmedabad@rbi.org.in
Bengaluru 080-22277620 cepcbengaluru@rbi.org.in
Belapur 022-27576716 cepcbelapur@rbi.org.in
Bhopal0755-2551592 cepcbhopal@rbi.org.in
Bhubaneswar 0674-2390074 cepcbhubaneswar@rbi.org.in
Chandigarh 0172-2780180 cepcchandigarh@rbi.org.in
Chennai 044-25392412 cepcchennai@rbi.org.in
Dehradun 0135-2742493cepcdehradun@rbi.org.in
Gangtok 03592-281117 cepcgangtok@rbi.org.in
Guwahati 0361-2636559 cepcguwahati@rbi.org.in
Hyderabad 040-23232016 cepchyderabad@rbi.org.in
Imphal 0385-2411819 cepcimphal@rbi.org.in
Jaipur 0141-2570355 cepcjaipur@rbi.org.in
Jammu 0191-2474882 cepcjammu@rbi.org.in
Mumbai 022-22705724 cepcmumbai@rbi.org.in

For more location contact details, you can follow furnished link: https://www.rbi.org.in/commonman/English/Scripts/AgainstRBI.aspx

Head Office of RBI


C/o Secretary to the Western Area Local Board
The Regional Director Reserve Bank of India
Main Building Shahid Bhagat,
Singh Marg, Mumbai – 400 001
Phone Number: (22) 22601500
Fax: 22660500
In order to visit the head office of the RBI, the users can feel free to visit the above offered address.

Contact Persons of RBI


Dr. Raghuram G. Rajan GovernorReserve Bank of India
Central Office Building18th Floor,
Shahid Bhagat Singh Road, Mumbai-400 001.
Phone Number: 22660868
Fax: 22661784
The users can also contact the above offered officers of the RBI, on their recommended offices or can dial the given numbers.

Shri Harun R. Khan
Deputy GovernorReserve Bank of India
Central Office Building19th Floor,
Shahid Bhagat Singh Road, Mumbai-400 001.
Phone Number: 22632591
Fax: 22664402

Shri D.K.Mohanty
Executive Director, Reserve Bank of India
Central Office Building 17th Floor,
Shahid Bhagat Singh Road, Mumbai-400 001.
Phone Number: 22633146
Fax: 22633145

Investor Contacts of RBI


Shri S. K. Bal
Chief General Manager
Department of External Investments and Operations
Reserve Bank of India, 22nd Floor,
Central Office Building,
Shahid Bhagat Singh Road, Mumbai-400 001.
Phone Number: 22631045
Fax: 22664667
In order to get the info of the investor relations of the RBI, the users can contact the above mentioned officer of the department.

Vigilance Cell of RBI


Smt. Surekha Marandi
Chief Vigilance Officer Central Vigilance Cell Reserve Bank of India
Central Office Building, 16th floor
Shahid Bhagat Singh Road, Mumbai 400001
Phone Number: 22671400
Fax: 22671401
In order to get the vigil details of the RBI, the customers can contact the recommended officer above mentioned contact details.

Media Contacts of RBI


Ms Alpana Killawala
Principal Press Relations Officer
Department of Communication Reserve Bank of India
12th Floor, Central Office Building,
Shahid Bhagat Singh Road, Mumbai-400 001.
Phone Number: 22660502 / 22630502
Fax: 22660358 / 22658269
In order to get the media details of the RBI, the press holders can contact the above.

Company Overview


RBI is the India's largest banking institutions that regulates and operates the currency and credit system of India. It also monitors the economic growth of the country by controlling the monetary policy of the Indian rupee. The Reserve Bank of India is generally abbreviated as RBI. The bank was originally formed on April 1, 1935 under the act of the Reserve Bank of India 1934. It was preliminarily setup in Calcutta and later in the year of 1937, RBI was re-established in Mumbai.

RBI was commenced as a nationalized institution in the year 1949. Currently, the bank's corporate head office is located in Mumbai, Maharashtra, India. The RBI is a membership unit bank of the Asian Clearing Union. The bank is also responsible to develop and manage strategy of the Government of India. Reserve Bank of India (RBI) is the national bank of the Indian nation. The bank has 4 zonal offices and 19 regional offices in all the major states of India. It also operates two wholly owned subsidiaries; Bharatiya Reserve Bank Note Mudran Private Limited(BRBNMPL) and Deposit Insurance and Credit Guarantee Corporation of India(DICGC).

The customer care number of RBI can be contacted from Udaipur, Jaipur, Aurangabad, Uttar Pradesh, Varanasi, Madhya Pradesh, Baroda, Pondicherry, Bhopal, Ernakulam, South Delhi, Vijayawada, Ranchi, Kolkata, Bhubaneswar, Chennai, Chhattisgarh, Ludhiana, Surat, Orissa, Kanpur, West Delhi, Chandigarh, Patna, New Delhi, Maharashtra, Thane, Jalandhar, Andhra Pradesh, North Delhi, Bangalore, Rajasthan, Nagpur, Ahmedabad, Gorakhpur, Dehradun, Bihar, Rajkot, Indore, Lucknow, Vadodara, Madurai, Jamshedpur, Vellore, East Delhi, Meerut, Patiala, Ghaziabad, Mumbai, Delhi, Kerala, Gurgaon, Goregaon, Navi Mumbai, Shillong, Jammu, Trivandrum, Hyderabad, West Bengal, Amritsar, Noida, Karnataka, Trichy, Cochin, Pune, Nasik, Gwalior, Coimbatore, Raipur, Mangalore, Agra, Himachal Pradesh, Mysore, Erode, Tamil Nadu, Jharkhand, Faridabad, Assam, Salem, Punjab, Goa, Visakhapatnam, Sangli, Allahabad, Uttarakhand, Gujarat India, etc.

   



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RBI User Complaints and Issues

Customer care male
Deepak KumarNov 24, 2016

Marriage of my sister is dated on 04/12/2016, my father is continued in the line for cash withdrawal as per RBI instructions i. E. IR 2. five L. We are the existed customer of SBI, but State Bank of India is not approved us to withdrawal the concern ammount of money. While we have already presented all the booking documents to the bank. Please take some action on it. SBI branch : ABD BRANCH MURADNAGAR, Ghaziabad
IFSC: sbin0005888
Branch code : 005888.

Reply
Customer care male
Sudhir HasijaNov 24, 2016

SIR I AM FROM ULHASNAGAR AND MY ACCOUNT IS WITH PUNJAB AND MAHARASHTRA CO-OP BANK IN ULHASNAGAR 421003 BRANCH MAHARASHTRA. MY COMPLAINT IS THAT BANK LIMITS THE WITHDRAWAL OF rupees 5000 PER WEEK. AS ACTUAL RULE IS 24000 PER WEEK. PLEASE HELP ME. THE MANAGER IS SAYING DO WHATEVER YOU WANT. THEY STICK NOTICE ON MAIN GATE AND REFUSE US TO WITHDRAW ABOVE rupees 5000 PER WEEK. AS MY NEEDS ARE MORE THAN THAT PLEASE HELP ME. OTHER BANKS IN ULHASNAGAR ARE GIVING rupees 24000 EVER CO-OP BANKS ARE GIVING. PLEASE SOLVER THE MATTER AS EARLY AS POSSIBLE MY MOBILE NO IS 8087153110. THANK YOU.

Reply
Customer care male
Maninder SinghNov 24, 2016

Dear sir, I have an account in kotak mahindra bank in millar ganj Ludhiana branch. My branch had deducted 4490/- with in three months. For non maintain charges, ATM used charges and transaction charges. Please help me to refund my savings. My cell number Is 8872530361.

Reply
Customer care male
AmiNov 24, 2016

Dear Sir/Madam,

As per the Govt rules Hospitals needed to accept 0ld 500 anbd 1000 notes, but a Hoapital named "Divakar Speciality Hospital" near JP Nagar in Bangalore did not accept the old 500Rs note yesterday (23rd Nov) for billing. We had to face a bit of hardship to pay the bill. Request you to kindly look into this as they are not following Govt and RBI order to Help common Man.

Reply
RBI Customer Service Care Phone Number 300311
G ChamundeeswariNov 24, 2016

Respected sir, I am holding a account on IOB bank Delhi branch and I got a personal loan of rupees 300000/-and I paid the full amount along with the interest and for tat a no due certificate is also issued with the conscent bank, now I am currently applying for a home loan fr another bank since my cibil score is not updated my loan was rejected, PleaseI want a updated cibil score an kindly do the needful expecting favourable outcome.

Reply
Customer care male
Shivam SharmaNov 24, 2016

I am from katni madhya pradesh my current account idbi bank katni. As per govt. Guide line we widrawl 50000 in one week, but but idbi bank manager says due to currency shortage they are not given me cash i am very hungry without cash and they are not give me writen statement
Please suggest me what i do without cazh i think bank manager gave extra bennifits to some closed bussines man for his personal benefits

Account name :- ss services.

Reply
Customer care male
BaskaranNov 24, 2016

At Corporation bank Vembadithalam, Naduvneri Branches are encash the new currency of commission basis to rich people. But they are given cash to the poor people. Also the give Cash Rs. 2000/- per week to the Saving account holders. I will acked the manager Rs. 10000/- for my medical expenses in SB account they will need medical certificate for the same. Please enquiry the and to do needful us. Your immediate action in this regard will be highly appreciated. Assuring my best cooperation always.

Reply
Customer care male
Harshal SoniNov 24, 2016

Presently residing at JamNagar, Gujarat. Sir, I am facing problem in withdrawing money at Axis Bank, opp. St. Anne school, pandit nehru marg, JamNagar. From last 02 days I am visiting branch at 9:30am with check book to withdraw money from my account through check, but contcat person at branch every time told me that there is no money in bank and you should come on next days. Sir is it possible that there is no money in bank from last two days ? Sir, I have a doubt that something goes wrong in this branch. If you want to know more then call me on this number : 8238007932.

Reply
Customer care male
Hanumantharayappa.bNov 23, 2016

Vijaya Bank peenya branch IFSC code VIJB0001173 is not following RBI guidelines on cash withdrawal for its account holders. It is allowing only 6000 per person for SB account holders. Please take necessary action. Very poor response, not customer friendly, common people have to stand in long queue till today in the hot sun.

Reply
Customer care female
Laxmi PrasannaNov 23, 2016

Hi my name is prasanna from Hyderabad

iam geting mails like congratulation you had won 500, 000, 00(FiveHundredThousandPounds)for Reserve bank of India. I am getting continuesly day by day using the name of RBI
is it True they are forwarding such managers governers pics, passport's. ID Cards
nd all is it true
Pleasereply me.

Reply
Customer care male
Apurba NathNov 23, 2016

I cannot withdraw my deposited money today i. E. 23/11/2016 on 2. 50 PM as the branch manager of the SBI (BRANCH CODE - 016646) says that the bank distributed the slip at 2. 00 PM to the existing cue and thus the working hours is restricted to the 2. 00 Pm. But the working hours of the bank is upto 4. 00 PM and for this type of branch managers the public like us are suffering. May I get any reply?.

Reply
Customer care male
Kalyan Prasad GuptaNov 23, 2016

Dera Sir/ Madam,

I have taken personal loan from citi bank on my credit card, at time my loan approved i get EMI chart and same EMI amount was been paying up to 4th EMI, but from 5th EMI Citi bank is charging service tax @15% on Intrest amount of EMI. Please guide me. With Regards,

Kalyan Prasad Gupta .

Reply
Customer care male
Anil AgarwalNov 22, 2016

The big private banks are asking for Life Insurance policies for depositing cash. They are suggesting that the total amount to split in two parts. One in bank account and the other part of it in Life Insurance. They are claiming this will help them to reduce the amount deposited in bank accounts by splitting the trasaction. They are ready to give home service on buying of life insurance policy. This is only benefiting rich people. The bank employees make incentive and travel abroad based on the policy sale. Isn't this bribe ? Please take some action for poor people. Thanks

Anil Agarwal

This is for your information

Anil Agarwal .

Reply
Customer care male
Ram Achal SinghNov 22, 2016

Dear sir,
With due respect i am a government employee and my sons marraige as on dated nine of December, as per your guidline of withdrawing of 2. five lkhs, i went for two lkhs, but bank refused to give such money. I requested them this money want for marraige purpose and also shown marraige card, but they refused to give money to me. And they say we do not received any instructions from RBI for giving money. My bank name bank of India, religara branch, jharkhand, ifsc code BKID0004846. My contact number 9939928299.

Reply
Customer care male
K.r.balasubramaniamNov 22, 2016

I am having SB account at State bank of India Sulur town branch, Coimbatore, Tamilnadu. At present I am working in a private factory at Paddhari, Rajkot district, Gujarat. I used to withdraw money through ATM using Debit card. From the date of demonetisation announced(8/11/2016) I am not able to withdraw money for my personnal needs since ATM found closed evenafter visiting five times. Since my home branch is 2000 kms away I cannot go to the counter to withdraw money. Hence Ikindly request you to give suitable instruction to State bank of India Paddhari branch to allow me to withdraw cash through withdrawel slip.

Reply
Customer care male
Sanjay KumarNov 22, 2016

Dear Sir/ Madam, I am very disappointed. I went to ICICI bank to submit my hard earned money and one of 1000 Note is found fake in that bundle. They did't refund me and gave me only photocopy of that note. They asked these are as per the RBI guideline. Please advice what is my fault in this? how a common man could be so aware about the difference in original and fake note? please advice how I can get my note back after its replacement or give me my note. Please understand the situation and support me on this. Thanks and Regards
Sanjay Kumar .

Reply
Customer care male
Devesh VermaNov 22, 2016

Dear sir i am from firozabad (283203) you. P. And i have an account in OBC brance chingamal, firozabad. Sir i am facing a problem with withdrawal due to insufficient cash in my branch, Actually sir the insufficiency is due to Bank Manager irresponsibility, he contributes the huge amount before bank time to his contacts. My request is to you that please take any action against the manager. Thank You
Cont: 9045739799.

Reply
Customer care male
Chandan LatwalNov 22, 2016

RESPECTED SIR,
KINDLY HELP ME. I want to say that my sister marriage is fixed for nine December, but bank doesnt allow me to withdraw 2. five lac for marriage, as per your latest guidelines of 2. five lac must be in your accout on or before 8. 11. 2016. But in this regard i am to say that my monther have an fixed deposit of rupees. 2. 20 lac dated 2010, who is a pensioner (widow) and senior citizen, but the UCO bank manager of bank refused for the withdrawal of two lac rupees, though it is fixed during 2010. What can i do. Please suggest my old mother is very much worried about this.

Reply
RBI Customer Service Care Phone Number 299696
Eekansh TyagiNov 21, 2016

I had submit my two cheques in punjab national bank branch durgapuri shahdara on 15-11-2016. Both cheques are pnb to pnb transfer cheque. Bank staff not give me right information about this. They not give me permission to meet branch manager. Please resolve my problem as early as possible. M. Also complaint on custmer care of pnb. Bank ifsc code is 4872000.

Reply
Customer care male
HarishNov 21, 2016

WHERE DOES THE CASH GONE?
=========================

Govt. Says people can withdraw 24000 (SB acct) and 50000 (current account). But KVB Bank royapuram, Chennai branch allows only 4000 (sb acct) and 10000 (current acct) today and last week. We go to job daily or stand in queue ? WHERE DOES THE CASH GONE? Govt says they have enough cash, but Bank says no/limited cash. Are they really want people to stand in queue daily ? standing in queue takes almost three hours. We do not want to withdraw all money, but at least the amount advertised by Govt. WHEN GOVT MAKES MISTAKE, IT IS AN EXCUSE, BUT IF PEOPLE MAKES MISTAKE THEN JAIL?

I have great respect for our Prime Minister Modi for such daring step of demonetization against black money. But now, we doubt, WHERE DOES THE CASH GONE?

Please help people, only job/office going/small business man/house wife/old people standing in queue. No big short is standing in queue.

Reply
Customer care male
Gaurav SinghalNov 21, 2016

THIS IS GAURAV FROM SINGHAL ENTERPRISE GWALIOR MADHYA PRADESH GWALIOR
SIR OUR BUSSINESS FMCG TOTAL CREDIT BASE BUSSINESS SO THIS TIME OUTSTANDING FROM THE MARKET IS COLLECTION COMING ON THE BASIS OF ten RUPEE COINS FROM THE MARKET BUT BANK IS NOT TAKING SO PLEAE GIVE US SOLUTION WHAT I DO FOR ten RUPEE COINS OUR BANK HDFC SAYING COINS WILL NO ACCEPTENCE.

Reply
Customer care male
Ajay ShrivastavaNov 21, 2016

Hello Sir,

This is Ajay Shrivastava , My father has visited SBI Branch Pichhore, Dabra Gwalior where he asked for the withdrawl of 2. 5Lac money as Our Govt has declared this rule people can withdraw money upto 2. 5lac for the wedding. My father has conveyed the same message to the branch manager he said it will take time and wait for the marriage time till then you will get new scheme so he did not give the money even after all the required document shown. Please help me on the same.

Reply
Customer care male
Irshad AhmadNov 21, 2016

Sir. Most respectfully I would like to ask that any general orders from RBI for National banks have been issued that all banks have been ordered only to deposit or withdraw same branch's account holders. From PM order till date about ban 500, 1000 notes, like this problem we faces. Please do clarification early. I ma a PNB account holder. The matter is of PNB (IFSC code PUNB0775800) Dumariyaganj Branch SiddharthNagar UP. The manager of this branch has said that here in this branch to be deposited and withdrawn only to this home branch A/c holders when I came to deposit some rupees.

Reply
Customer care male
Shashi Shekhar SinghNov 21, 2016

Sir,
My daughter's marriage is on 24th November 2016. I am a retired senior citizen and I have saving and pension accounts at Bank of India, beanch code 4859, St. Xaviers school branch, Bokaro steel city(Jharkhand)As per the rule of withdrawing 2. 5lakhs for marriage purpose for which I am very much in urgent need, but the bank is not allowing to avail this facility by saying that this function is not applicable in this branch. I kindly request you to help me to get the money from my account as only two days are left for marriage.

Reply
RBI Customer Service Care Phone Number 299553
Gopabandhu MallickNov 21, 2016

My name is Gopabandhu Mallick from odisha. My village name is Kanheipur, block-Khalikote, district Ganjam. In our village nobody is received ten rupees coin. So i went to our rural bank, but i was sucked to watch their behaviour. There is a rural bank and bank name is Utkal gramin bank. We are facing many pbm for exchange of ten Rupees coin. The bank officers are not receive ten Rupees coin. Please help us. What to do now. My mobile number is 9583934256.

Reply
Customer care male
Kaushalesh R.joshiNov 19, 2016

As per News Paper and TV Channels if marriage is to be solemnised, Father of Groom/Bride can withdraw an amount of Rs. 2. 50 Lac(Rs. Two Lac Fifty Thousand only)from his account as one-time measure. On contacting the concern Bank Authorities have told that they have not received any instructions from RBI. Please advise, that whether RBI have issued any instructions to the banks or not or all the news published in the News Papers and all the channels broadcasted the news are fake. We people where marriage is to be solemnised are facing very hardship. You are requested to issue suitable instructions to all the Banks, if not issued so far enabling to resolve our problems. Thanks and Regards. Kaushalesh R. Jos 179, Goyal Vihar, Khajrana, Indore (MP).

Reply
Customer care male
Chinnappan ArokiyasamyNov 19, 2016

Dear sir / madam
some nationalized bank allow for illegal change the currency
for example in allover Tamil Nadu transport corporation the public passenger allow to get ticket given correct exchange, but from transport office deposit money in the bank with old currency daily

why your allowing ? you have to strict again, exclude deposit from transport corporation.

Reply
RBI Customer Service Care Phone Number 299312
Chand SinghNov 19, 2016

Dear sir/madam
I Chand Singh s/o S. Sohan Singh regidens in vpo. Lakha Teh. Jagraon Distt. Ludhiana Punjab,
Im get marred to 1-2 December 2016
my seving account in SBI branch in village Hathur (Ldh)
your notification in dt. 17/11/2016 was said that in marreage case i will deposited 2. five Lak rupees in my saving account
bt bank are no cooperate me please help me
yours faithfully

Chand Singh s/o Sohan Singh vpo. Lakha-142031 (Ludhiana, Punjab)
tel. +91 842 753 2250.

Reply
Customer care male
Preetpal SinghNov 19, 2016

My name is Preetpal Singh indusand bank air condition number -100041195186
I have done imps on five nove amaount 10000
refrence id-IMPS/P2A/631013679223/SBIN

IMPS TO AC account number 10811822471 kormela jagdish
amount has been debited from indusand, but not credited to sbi
my moblile no 8604206581
i have complaint to indusand, but they are not solvelling the problem.

Reply
Customer care male
Vinay Pratap SinghNov 19, 2016

Dear sir,
Punjab National Bank is in our company campus Arshiya limited Khurja Bulandshahr(U. P.). The Branch head Mr. Sitaram is not coperating to us. If we are asking to him any question to him he does not give any response and also told that complain any where, but I will not told you anything. We have given him loose cheques from 16-11-2016, but he keep that and not given money. At the time when we ask to him he told that the cash is not available and also he is giving cash to those person who are in his relation. So please sir look in this matter. You are kindly requested if you do so i will highly obliged upon you.

Reply
Customer care male
Gopal Krishan SainiNov 19, 2016

Sir namaskar

sir me puchna chahta hu ki keya cash hi black money hai jo bank me account hai vo black money nahi hai jis vakti ne apna BANK ME HI BLACK MONEY DAL RAKHI HAI USKA KEYA KAROGE CROSS KE CHE ISSUE KAR RAHE HAI US PAR LAGAM LAGANA JARURI HAI

PUBLIC KA HELP LOGE TO HI BLACK MONEY NAHI AAYEGA
ME BAHUT BARA HELP KAR SKTA HU.

Reply
Customer care male
Roshan SharmaNov 19, 2016

Respected sir,
i would like to inform you that our State Bank of India bank of rangit Nagar south sikkim is not providing sufficent to the local public as per the RBI rules and the bank staff are too not working in the proper manner according to the rules made by you. The day after the close of rupees 500 and rupees 1000 note the bank is not able to provide sufficent fund to make our daily needs. So lastly requesting you to take the neccessary action.

Reply
Customer care male
Mayur PanchalNov 19, 2016

Sir i have account in Kotak Mahindra bank Rishabhdeo
Udaipur rajsthan branch
I was ATM widrawl 20000 five time means 1lake, but i get cash only
43500 rupees only
After few minute i get 8000 refund in my account
This ATM widrawl done on 2nd October 2016
Bank was give me time 21 for day for refund reminnig amount
But i still not refund my remaing amound
Please help me on this matter

Shree Keshriyaji engineering works
2611527471
Current account
Kotak mahindra bank

My mobile number 7737452991.

Reply
Customer care male
Rishabh Raj SinghNov 19, 2016

Respected sir,
As per the guidelines of RBI announced yesterday regarding notes exchange. It was announced that senior citizens and only account holders can exchange notes. But today i. E. 19/nov/2016. My bank official says that they will only restrict this order to senior citizens only. So looking forward to the clearifications of this statement. Fast action will be appreciated.

Reply
Customer care male
Gaurav Singh BaghelNov 19, 2016

ICICI Bank Ltd., 3/64 Vivek khand Gomti Nagar. IFSC Code : ICIC0000214
MICR CODE :226229003
The manager at this bank is not accepting the withdrawal form and telling me to give cheque. I am a resident of Bahraich district near Lucknow and my mother is in ICU in St. Joseph hospital. Even hospital is not accepting the online transaction they want cash. I do not have enough cash right now. I have to withdraw money from bank. I cant leave my mother and roam all over lucknow from bank to bank. This bank is the nearest one. Please do not malign the demonitization step through these incidents. Mobile Number:9999885461, 7020739539.

Reply
Customer care male
Anuj BehlNov 19, 2016

Dear sir with due respect lwant to say that you have to give instructions to your banks that normal person can live respectfully, as pm modi Ji is doing efforts on it. I want to report today's incident at Canara Bank Rockfield sector 16 rohini Delhi branch with you. A young boy was harassed and beaten up by police officers and bank manager when he asked some questions, and instead turned him over to police on a false accusation of attempted robbery. I request you to take the strictest action possible. Further they didn't cooperate and used demeaning language when I asked them to issue a debit card and flouted rules regarding Withdrawal limits which they set aRBItrarily.

Reply
Customer care male
Pratik JainNov 18, 2016

Hello sir
I completed my be in 2015 i took a loan from allabhad bank for education and i am still searching a job i committed to pay my EMI after April, but allabhad bank put a late penalty and EMI in my cibil score so sir why you are wasting my life i am beloing to a middle class family and cibil is important in future so please do something for me. Thanx and regards
Pratik Jain
9713249467.

Reply
Customer care male
M.a.ansariNov 18, 2016

I am M. A. Ansari from Porbandar. Please note that somebody are employee in outer states. When they get salary and went t0 drop their amount to their family names account. But there are no response for out of state. So please advise to all banks to deposits amount to theirfamily names account. Thank you
M. A. Ansari mobile :9426397349.

Reply
Customer care male
Raj KumarNov 18, 2016

Sar mai madhra pradesh ke chhatarpur village guwara tahseel guwara State Bank of India branch ghuwara se sar thodi bahul aam logo dhuwara jankari mili hai ki ghuwara branch mai kishano ke nam se black money white ki jati hai jo kishan ak baar paise jama kar ke nikal leta hai usi kishan ke addhar card par duwara paise jama kar ke nikal liye jate hai sar mai sari meri jankari gopnia rakhi jaye aur uchit karwai kar desh ke hit mai kam kar rahi hamari RBI ke liye dhanyabad mai ish desh ka ek jimmewar nagric hoo koi galti ho to maf karna hamare paas likin koi saboot nahi hai lekin baat counform hai.

Reply
Customer care male
Md. Sarfaraz Ahmed AnsariNov 18, 2016

I am an account holder at PNB hill cart road branch )IFS code is PUNB0044400), Siliguri, Darjeeling, West Bengal. Today I struggled about two hours here at my branch to withdraw Rs. 10000 only. Being an student I am in urgent need of small currency like 100 or 50. But the authority here denied to pay in such way. So, you just tell me what can I do with Rs. 2000 notes? I can neither pay my tuition fees nor buy a book. Please help me.

Reply
Customer care male
Satyam Kumar GuptaNov 18, 2016

I have a joint account with my wife in Allahabad bank at belaNagar in Howrah district in w. Bengal. 1st account holder is my wife and 2nd me. I have pan card, but my wife has not pan card. She applied for this. When I went to deposit rupees 117000 in my account with Xerox and original pan card. They told me this amount could not deposit because the 1st holder has not pan card. Sir, i am a railway servant and I paid the income tax every year. When I gave the pan card of mine for this amount then why I couldn't deposit the money. I am also a part of that account. Kindly solved this problem as soon as possible. Thanking you.

Reply
Customer care male
Pankaj GargNov 18, 2016

I want to confirm from you that can i withdraw my money from any branch of bank or only from that branch where i have saving account. My account in PNB main branch, Hisar-125001 Haryana, but i want to withdraw from Nagar nigam branch Hisar-125001. But they deny to withdraw by giving reason that go to branch where you have bank account. Kindly reply on current senerio.

Reply
Customer care male
Chandan KumarNov 18, 2016

I have sent my representative to HDFC bank darbhanga branch for deposit money on my behalf. On 16/11/2016 bank give a form that this is necessary for deposit the cash in other person account. On 17/11/2016 again bank given one another form that it is also needed for cash deposition in other person account. When the representative again visit with both form and cash on 18/11/2016, the bank person said that PAN is not updated hence you cannot deposit the cash. However I have only send Rs. 47, 500/- to deposit in my account and the co- applicant's PAN is already updated. Bank is near about 40 KM from my residence and its very painful that 03 times visited for deposition, but not succeeded. My phone number is - 9576170444.

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RBI Customer Service Care Phone Number 299035
Vidit Son ShahNov 18, 2016

Sir my name is vidit or me two din pehle Lucknow me Aliganj k pass vijya bank k ATM se cash withdrawal kiya 2500 or usme se ek 100 ka note duplicate he or jb me bank me lekar gya to unhone mna kar diya ki ye hamara nahi he mere pass withdrawal receipt bhi he pr fir bhi nahi mane or batamiji se baat karne lage sir mera paisa change ho ya Na ho pr please itna dhyan rakhiyega ki kisi ATM se duplicate note Na nikle or sir Mene unse ye bhi kha ki agar me jhuth bol rha hu to aap ATM ki detail cheak kar lijiye Mene ye bhi kha ki jb apne ATM me currency Dali hogi to uska serial number is to note hoga hi apke pass to unhone kha ki hame kuch cheak nahi Karna jha complaint karni hi vha kar lo pr ye change nahi hoga.

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Customer care male
Manish KumawatNov 18, 2016

I am Manish Kumawat from Jaipur (Rajasthan)
Last night my uncle was admitted in the Mittal Hospital Ajmer (Rajasthan), due to some issue in his heart, surgery done with two stunts in his heart in the night only around 1. 00 am. I have been trying to make the payemnts in the old currency note i. E. 500 - 1000 notes; they aredenying accepting the amount. Kindly suggest me the concern authority whom i can approch for the same or if i can help from your behalf. I vividly remember the words of Hon. Prime Minister that the hospitals should accept the old currency note. Request you look into the matter and hope for a positive response. Kind Regards.

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Customer care male
M.senthilkumarNov 18, 2016

Hi this is senthilkumar Salem Tamilnadu. I have a some doubt regarding Rs. 500 and Rs. 1000 currency exchanging. In my area some people said without account holder knowledge bank officials changing new currency against old currency. Because most of the account holders mobile numbers are not linked into bank account. So bank people are supporting to block money holders for exchanging huge amount without risk. For this bank peoples are getting the commission in very huge. Ex. 20% to 35%. As a Indian citizen i should know this is the possible or not. If it possible what is the use of PM's action. If i found this issue. What is the procedure for raising the complaint. What is the punishment for this as per RBI rule. I request you to kindly explain the same as soon as possible.

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Customer care male
Padmanabha Rao YajamanamNov 18, 2016

HI,

PLEASE ADVISE BANKS TO WORK ON 19TH AND 20TH SATURDAY AND SUNDAY ALSO TO HELP THE PEOPLE LIKE EMPLOYEES OF OTHER ORGANISATIONS TO DO BACKLOG BANKING OPERATIONS LIKE MAKING DEPOSITS FOR FDs ETC. SINCE DUE TO RUSH FOR THE LAST nine DAYS THEY MIGHT HAVE NOT DONE THESE TRANSACTIONS FEARING CROWD AND BANK STAFF FULLY ENGAGED IN CURRENCY TRANSACTIONS. THEY MAY ENGAGE EX BANK EMPLOYEES AND THOSE WORKING IN HEAD OFFICES AND ZONAL OFFICES FOR THIS EXTRA LOAD OF WORK ON THE BANKS. THANKS AND KIND REGARDS, .

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Customer care male
Gaurav AgrawalNov 18, 2016

Sir I am Gaurav from Raipur, in this demonetisation process, I suggest that there should be one employee of the bank outside the branch, to educate people about the norms of RBI, many of the poor people are of the view that they can only exchange their currency, although they are having bank account, they do not know that once they can deposit their money, it can be withdrawn later as per their need. They are thinking that exchange is only the option. Secondly I suggest one policeman to stand at bank branches to ask people they are exchanging for their own or for others.

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Customer care male
SandeepNov 17, 2016

Hi sir,

I am from canada and this is regarding the money exchange as the Indian banks are not accepting money here. And everyone can not travel to back home India just to exchange these notes. So, please look into the matter and inform us what to do. As it not only me, but there are crores of people who are in this situation out of India. If not then the hard earned money would go waste.

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Customer care male
Sunil TrivediNov 17, 2016

Respected sir,
My firm is working as distributor of multinational companies products all local scale and monthly turnover is Rs. 40 Lacs Approximately and outstanding in market is always pending Rs. 35-40 lacs. Debtors are making pressure on my salesman for receiving old currency of Rs. 500 and rupees. 1000. They are telling our salesman that they are making payment of purchase before 08. 11. 2016. Is my firm receive old currency of Rs. 500 and Rs. 1000 against the credit sales (Payment of outstanding before 08. 11. 2016) Which was made before 08. 11. 2016 and same can be deposit in my firm's current acoount up to 31. 12. 2016

Please clearly inform us about my above problem, so that we may do our bussiness without any interruption. Thanking You Sunil Trivedi
09935478555.

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