The customer care service of Prestige is very bad. They keep on line for 40 minutes and still do not respond. In addition, they are not toll free. How can we get any service when we are not even able to lodge a complaint. The appliances quality has become the worst. You people have brand ambassadors like The Bacchans, but your product quality is so low.
Dear sir I PURCHASED A TWO LIT PRESSURE COOKER AT THE PRICE OF rupees 870 FROM YOUR SHOW ROOM AT NAGERCOIL(DOSS SON, SMART KITCHEN, 136 K. P ROAD, NAGERCOIL)ON 26-6-2015. WHEN IT WAS USED, WATER IS COMING OUT THROUGH WEIGHT VALVE. I WENT YOUR SHOW ROOM AND INFORMED ABOUT THE PROBLEM. THEY ASKED ME TO BRING THE COOKER ON MONDAY (29-6-2015). AS PER THEIR DEMAND I SUBMITTED THE COOKER. THEY SAID THAT WE COULD NOT DO ANY THING YOU APPROACH THE SERVICE CENTRE. I DO NOT KNOW WHO IS RESPONSIBLE TO SOLVE THE PROBLEM. THE SHOW ROOM OWNER WASH THE HANDS. I REQUEST YOU TO TAKE NECESSARY STEP TO SOLVE THE PROBLEM. PLEASE ADVISE YOUR SHOW ROOM OWNER DO NOT CREATE PAIN TO THE CONSUMER.
I have visited Your respective dealer Kohli traders tripri Patiala 9815662256 and select some items for my home. When I have final the deal I negotiate with them and get the commitment of some discount. When I convey them that I will use coupon for the shopping which i get from by company for shopping purpose then dealer refuse me to give discount on E gift card. My friend also purchase the home items fro choura bazar jalandhar from Prestige, he get discount as committed by Prestige dealer. I think dealer should not be effected if I pay through E- gift card or by cash. Why he refuse me to fulfill his earlier commitment. I need justification, what is reason behind his refusal. From Ajay Shukla 09876021044.
I have given the mixer grinder for repairing in your khardi shop Pune(02065362020)on last Saturday 9-5-15, but till date your person not give any response and he tell me i am not servicing person i am only seller shop name presige smart kitchen NJK enterprises my bill no 832 date 21-6-13model number Naestro max.
Prestige 3 burner glass top purchased during Diwali 2014, started to use a week ago, the burner is giving too much of flame. hence vessels are becoming black within a few minutes. hence i want the technician to come and attend the same.
I have purchased three liters Prestige Cooker from CSD
on 20th November 2014. It was not building pressure. I have made a4omplaint number is CHEN726974R.
I have handed over three cooker to universal kitchenware at Velachery as
advised on 29the of November 2014. Till date nothing happened. Calls to service centre
at Chennai are not responded. Very poor service. Will do something now.
Main switch trips when I use Prestige induction stove. Regards,
Ramesh GN. Phone number is 9742206480.
I had bought new Cooking SET Prestige from Ganga Metal NIT Faridabad. I AM FACING THE PLATING PROBLEM IN JUST nine months. Please exchange or resolve the issue. My contact number is 9899349029. Please make me a call from your side.
I have purchased Prestige pressure cooker before ten days, but it is not working properly. Please assist me to overcome that problem which is - gas is leaking around the cooker and whistle is not coming.
I need a technician for my induction cook top as it is fluctuating after short circuit. Kindly help me out because i do not have anything else for cooking. Please send your technician tomorrow. I have called your customer care number, but nobody attending it.
Few days back, i have purchased Prestige three Burner Gas stove with model number GT03LSSAI on date. 28. 4.2013 from
Kopergaon Prestige centre now the one burner ang ignition lighter of that gas stove does not work properly.
I have one stove four burner of Prestige its warranty has been completed and today when my mother was cocking some food the upper mirror gt broken totally last night the mirror. Was good, but today what happened and y do not know so please i want some feedback from Prestige.
Mixer grinder is not working. Creating heavy sound. Call my nearest service center and mail also, but no respond found.
MMy problem is that we bought a induction cook top about four month ago and one day suddenly its screen was cracked, when we went to shopkeeper he said that 1000 rupees are required for it's servicing and there is a warannty of one year.
Purchased gas stove from Air Force Canteen New Delhi in October 2014. It is a three burner gas stove. Out of three knob for switching on two are non functional. Please have it repaired. Regards. My home address is block W, house number 29. Type four spl. Hudco place. Andrews Ganj extension, near Ansal Plaza, New Delhi. Pin 110049.
I already filed a complaint in this regarding my induction stove and there has been absolutely no response so far. Then why the hell do up people run a customer care. Absolute nonsense. And your damn Prestige company.
I am having a Deluxe plus stainless steel pressure handi-mini its gasket i. E. Ring is enlarged so there is a problem of pressure. At your service center at Bikaner Rajasthan they are not having the proper gasket its width is some milimeters less so it is not working.
My name is Kartik, I am a new customer of Prestige. I bought a new Prestigious Hybrid combo cook-Top from Big Bazaar on 21/10/2014. The Piece is not working properly. It is not understand by the customer service. The induction is not working else it is a defected piece so that you please give me solution as otherwise piece replace my piece thanking sir. Please reply must please. Problem is carefully. Repair number CHAN680399
Date of Purchase is 21/10/2014
Serial number is 4F077156.
Model Prestige HYBRID COMBI COOK TOP GTIC-03L
I purchased a new Preatige kitchen chimney, but it has a problem that i am giving power supply in chimney. It is not any response during power on. Please solve it.
No one is responding calls. Worst experience with this induction coil of Prestige. Worst service ever. Started giving problem only after two months. Waste of money. A simple coil hot plate is better than this.
I am writing to express my thanks and appreciation of your excellent service. I must specially mention Mr Rajiv Chandla - the person assigned to service Himachal Pradesh area. His sincerity and efficiency in resolving tech issues of my Prestige induction cook-top have done more for your company's reputation and 'Prestige' than perhaps your whole Corporate Comm., Media and PR department can. Despite having commuted such a great distance followed by an uphill trek, he was most polite and concerned only about the malfunctioning product. I was also pleasantly surprised to find he did not insist on replacing any component when the old one functioned perfectly. In my experience, such employees are the true assets of any organization. They are the ones who add depth and credibility to the Co. 's positive image.companies like Tatas have acquired such goodwill only through such employees. I congratulate you for having chosen him and strongly recommend him for a promotion.
My prestige induction is not working, it is within the warranty period. And I have already did service two times within two months. I bought from Croma Pune Wakad. Service is pathetic. And Croma is also not ready to replace the Induction. Please do replacement.
Dear Sir / Madam
I was purchased three burner prestige gas stove on 13/02/2014. Now my stove is out of order I mean Its work is very very slow like same mode. I was compliant by telephone on 22/11/2014 (two days before) still no one comes. Send me immediately a technician. Thank You.
09, Vaikkal Street
Sulthanpet. Pondicherry. 605110
Cell. 95007 98678.
Glass top- stove three burner one of the burners big one not burning completely for the past six months stove is under warranty your service center from Tambaram attended so many times. Still not functioning Reported to your Service Manager Mr Balasubramaniam Chennai who has assured to replace it before yesterday (Saturday) But nobody has come for replacement with new one. So many number of times called up your Service Manager Mr Balasubramaniam and even sent SMS to him. Regret he has not lifted the mobile. I have not expected such great lapse from TTK Group If the burner is not replaced immediately I will left with no other choice except to take up the matter with CONSUMER FORUM and claim my compensation. VRangarajan MA LLB PGDPM ADVOCATE iRUMPULIYUR TAMBARAM MOB 9942990725 9791127775.
My prestige induction stove's upper hard sheet got crack, it is within the warranty period. I bought from Easy day Hyper BHandup. Now i am staying in Bhandup.