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Phoenix Arc Mumbai Customer Care Phone Number

 : 18001208060, 0226741 2314
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Phoenix Arc Mumbai

Phoenix ARC Private Limited (Phoenix) is a company which provides opportunities to qualified investors to invest in distressed assets. Phoenix ARC Private Limited is the joint venture of Kotak Mahindra Group. The firm also sponsored by the Kotak Mahindra Group, a foremost diversified financial service group, to undertake the business of asset reconstruction. It’s known for its superior resolution skills. Phoenix obtained registration as a Securitization Company and Property Renovation corporation, pursuant to Section 3 of the SRFAESI Act, from Reserve Bank of India throughout June 2008. Phoenix ARC Individual Confined (Phoenix) is a organization focused on asset reconstruction business. The postal and official address, email address and phone number (helpline) of Phoenix Arc Mumbai service center and Phoenix Arc Mumbai customer care number is given below. The helpline of Phoenix Arc Mumbai customer care number may or may not be toll free. The contact detail like customer care phone number of Phoenix Arc Mumbai is 18001208060, 0226741 2314 and the address means physical operational location of Phoenix Arc Mumbai customer care number is Dani Corporate Park, 7th Floor, 158, CST Road, Kalina, Santacruz East, Mumbai, India. The website www.phoenixarc.co.in where you can get more detail about Phoenix Arc Mumbai customer care number. The email address customercare.retail@phoenixarc.co.in on which you can send email to Phoenix Arc Mumbai customer care number for further enquiry.
Phoenix Arc Mumbai Phone Number Customer Service
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Phoenix Arc Mumbai Customer Care Number Complaints and Reviews

Customer care maleMr. Mukesh Sharma Says Nov 11, 2014

Account number is R2CP618112. AMOUNT IS OVER DUE 3310. PLEASE PROVIDE CARD NUMBER ALSO.
Customer care reply
Customer care maleMr. P Satish Kumar Says Nov 08, 2014

I have made the payment of Rs 27858 towards my Abn Amro credit card payment for card number is 5415382330510991 as per your contract number is R1CP391462. The payment was done on 26/09/2014 in Kotak Mahindra Bank as per the discussion had with Mr. Biju and the same has been intimated to him by mail. But till date no receipt and closure letter is issued towards the payment. Hence, i request you to issue the closure letter immediately.
Customer care reply
Customer care maleMr. Senthilkumar Says Nov 05, 2014

I am formerly ABN AMRO credit card holder. I have done the settlement two years before, but not yet closed CIBIL score. I have demonstrated CIBIL. PARC-RBS-CC/12-13/0968, i already have paid my settlement 17135 and have documents. But still shows CIBIL score is high, because of Phoenix ARC is not submitted to CIBIL for my settlement. How do close CIBIL Score for my name? Please support for the same. Best Regards, Senthilkumar. M.
Customer care reply
Customer care maleMr. Ravinder S Jaswal Says Oct 13, 2014

I am Ravinder Singh Jaswal and applied for personal loan. Negative Cibil score revealed that Phoenix Arc has written of rupees 5548 (as per cibil report principal amount is rupees 1985. I am in urgent need of personal loan. I Request you to write back for the amount and issue me the NOC against the same. I shall be highly thankful for the same.
In case of any clarification, please feel free to contact. I have tried customer care number, but no response.
I feel helpless without your support.
Warm regards,
Ravinder - 9818012570.
Customer care reply
Customer care maleMr. Moorthy M Says Feb 14, 2014

I need to close my credit card. Card numberr 5415382404758344 card holder name moorthy. Am. Please help this case. Two to three time raised the request till now i did't receive any feedback.
Customer care reply
Customer care maleMr. SUBRAMANIAN MANIVASAGAM Says Nov 07, 2013

Please provide the below account number details,this details I received from CIBIL on 19.10.2013

1.account number-RICP268519
Amount over due-Rs-9472

2.account number-RICP449957
Amount over due-Rs-2532

Provide Card number also.
Customer care reply
Customer care maleMr. saravanan Says Oct 22, 2013

I have got below cibil report with below two account have some outstanding balance.

b2c0736558

r1cp259092

Can you please let me know where i can make the outstanding and how i can close this balance. As well please let me know will i get any no due letter from your branch after i made this payment. Please send me email.
Customer care reply
Customer care femaleMs. Raksha Says Oct 07, 2013

02267424514- this number is calling and harrassing me, they said this number is of Phoneix Arc kotak mahindra. The guy is really talking badly and do not have sense to talk. How can kotak mahindra can give franchise to this kind of agencies. He is calling and telling me that someone has given my name as reference and the person is misguiding the bank. PLease stop giving this kind of agencies franchise.
Customer care reply
Customer care femaleMs. Kiran Sahni Says Oct 02, 2013

Phoenix credit card account number RICP428632 showing in the name of kiran sahni . The card is showing an outstanding of rupees 7716 and states was issued on dt 18 February 2004 .The amount is reflecting in my cibil report always and decreasing my cibil score .KIndly let me know whom I can contact to pay my due . please help with any contact details and address to pay the amount after approaching them .
Customer care reply
Customer care maleMr. Santosh Kumar Nayak Says Sep 10, 2013

Credit Card number is 5415382330547175 ABN Amro Crdit Card.

Based on the discussion with your person the out standing amount has been mutually settled vide No-PARC/13-14/05844, Date of payment 28.07.2013 amounting to Rs.15000/- vide cheque No-574229 dated 28.07.2013. After one and half month there is no massage from your company regarding the clearance from CIBIL and isuance of NOC.

When I contacted Phoenix ARC and asked for the details of transactions made through this card they did not give me any proof of transactions made and just insisted on clearing dues.

I was told that my “No Dues Certificate “ will be ready in one week and information will be sent to CIBIL for clearance so far I have not received any information . Still CIBIL rating is showing very less.

It is requested, please issue a NO objection certificate immeediatly and clearance to be given to CIBIL for improve my rating.

Regards,
Santosh Kumar Nayak
Mail ID- SKN_RAJA @ Yahoo.com.
Customer care reply
Customer care maleMr. Hari Krishna Routhu Says Aug 19, 2013

Respected Sir/Madam, In my CIBIL Report it reflects that I have Credit Card from your Bank and there is outstanding on this account, but the matter of fact is that I have never applied or used credit card from your Bank. please find the below details: please give me clearity on this. If there is no outstanding than give No due Certificate or mail. You can write to me at harikrishnarouthu1980@gmail.com.

Thaks
Harikrishna
9177757480

ACCOUNT DETAILS DATES
MEMBERNAME PHOENIX ARC DATE OPENED/DISBURSED 31-07-2008
ACCOUNT NUMBER R1CP190399 DATE CLOSED -
ACCOUNT TYPE CREDIT CARD DATE OF LAST PAYMENT -
OWNERSHIP INDIVIDUAL DATE REPORTED AND CERTIFIED 30-06-2013
ACCOUNT STATUS
CREDIT LIMIT - RATE OF INTEREST -
HIGH CREDIT 2,347 REPAYMENT TENURE -
CURRENT BALANCE 2,347 EMI AMOUNT -
CASH LIMIT - PAYMENT FREQUENCY MONTHLY
AMOUNT OVERDUE 2,347 ACTUAL PAYMENT AMOUNT -
COLLATERAL STATUS
VALUE OF COLLATERAL - SUIT FILED / WILFUL DEFAULT NO SUIT FILED
TYPE OF COLLATERAL NO COLLATERAL
Customer care reply
Customer care maleMr. ROHTASH Says Aug 14, 2013

I HAVE GOT MY CIBIL REPORT IN WHICH THERE IS SOME PAYMENTS OUTSTANDING OF YOUR BANK SO PLEASE REPLY ME WHERE TO CONTACT FOR THAT
Customer care reply
Customer care maleMr. MR YOGESH SHIVAJIRAO SHINDE Says Aug 07, 2013

I NEVER EVEN HEARD ABOUT THIS NAME WHAT YOU CALL PHEONIX ARC, AND ASTONISHED TO KNOW THAT THERE IS A CREDIT CARD ON MY NAME FROM THIS COMPANY .
THERE IS CREDIT CARD NUMBER - R1CP234278 IN WRITTEN OFF STATE
YOU PLEASE BETTER RESOLVE THIS ISSUE, AS I NEVER HAD APPLIED FOR ANY SUCH CREDIT CARD .
YOU PLEASE REMOVE MY NAME FROM CIBIL . AS IT IS HAMPERING MY CIBIL REPORT .
Customer care reply
Customer care maleMr. Rajiv Singh Says Jun 29, 2013

Hi my Cibil is showing write off of some 12800 rupees against some credit card .. I am not ware which one and why.. can you please confirm.. i am trying the CC, but not working.
account number:RICP353081
please reach me - rajiv1singh@gmail.com
Customer care reply
Customer care femaleMs. Archana Says Jun 28, 2013

My cibil is showing writting off with this account number : RICP308621, type as credit card, written of amount 2052 and prinicipal as 329.. wht is that.. how should i clear it.. i m trying to reach the customer care no.. is not reachable -- please assist
Customer care reply
Customer care maleMr. sivavenkatanarayana Says Jun 26, 2013

Hi team,

As per the discussion with Aisha,
Here am attaching the NOC Loan Account/Creidt card number:4339485655847363 and the issue is on the CIBIL report can you Please rectify the DPD status off 900 days.
As the same CIBIL people suggested to contact to Phoenixarc to rectify DPD status.So that i can get Positive on the CIBIL Report.
Customer care reply
Customer care maleMr. VISHALkumar Says Jun 26, 2013

Dear Team,

One of Credit card of PHOENIX ARC is displaying in my name of CIBIL RECORD, which is not mine. I was never applied for the credit card in your company and also my monthly salary is not more than 30000/, but in your record it is showing 40360 monthly salary.
Hope it is wrong updated in your record.

Request to resolved it as soon as possible and remove from my CIBIL record.

Find the below details -
ACCOUNT no.-b2c0198249
ACCOUNT type-credit card

Request to revert me soon.

NAME-VISHAL KUMAR
LUCKNOW(U.P.)
contact number.-9839309381
EMAIL ID-kumarvishal_2006@rediffmail.com
Customer care reply
Customer care maleMr. Ashok Gupta Says Jun 24, 2013

On getting my Cibil report I have found out that one of the personal loan of Rs.1.5 lac which was taken on 17th June'2003 (as per report, has been written off for Rs.30779 (principal written off is 20987) and as per cibil records, the payment of this loan has been done feb'10. Apparently this loan does not seems to be mine as I have checked by bank statements as well as checked with ICICI bank which used be my sole banker at that point in time, but not able to get any details of either payment or outstanidng at the banker end. My contorl number is 607467589.
Customer care reply
Customer care maleMr. Shrihari Gangavarapu Says Jun 01, 2013

Respected Sir/Madam,

In my CIBIL Report it reflects that I have Credit Card from your Bank and there is outstanding on this account, but the matter of fact is that I have never applied or used credit card from your Bank. please find the reference details: Account Number is R1CP226418. please give me clearity on this. If there is no outstanding than give No due Certificate or mail. You can write to me at gshrihari_123@rediffmail.com.

Regards....Shrihari
Customer care reply
Customer care maleMr. ram Says May 30, 2013

regarding my loan dues i got a call from phoenix ARC Chennai branch, jothykumar and their lady rowdys team, used a very worst language and force me to stop this bad words by paying the settlement amount. jothy Kumar promise me, he doesnt know about the lady callers, but if i wanted to stop this nonsence i have to pay the settlement until other wise the same will be followed up.
Customer care reply
 
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