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Phoenix Arc Mumbai Customer Care Number

 : 18001208060, 0226741 2314
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About Phoenix Arc Mumbai
Phoenix ARC Private Limited (Phoenix) is a company which provides opportunities to qualified investors to invest in distressed assets. Phoenix ARC Private Limited is the joint venture of Kotak Mahindra Group. The firm also sponsored by the Kotak Mahindra Group, a foremost diversified financial service group, to undertake the business of asset reconstruction. It’s known for its superior resolution skills. Phoenix obtained registration as a Securitization Company and Property Renovation corporation, pursuant to Section 3 of the SRFAESI Act, from Reserve Bank of India throughout June 2008. Phoenix ARC Individual Confined (Phoenix) is a organization focused on asset reconstruction business. The postal and official address, email address and phone number (helpline) of Phoenix Arc Mumbai service center is given below. The helpline of Phoenix Arc Mumbai service center may or may not be toll free.
Contact Details
Contact number
18001208060, 0226741 2314
Office Location
Dani Corporate Park, 7th Floor, 158, CST Road, Kalina, Santacruz East, Mumbai, India
Email address
info@phoenixarc.co.in
Website
www.phoenixarc.co.in
Your Complaint
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Complaints and Reviews of Phoenix Arc Mumbai
Male ImageMr. ram Says

regarding my loan dues i got a call from phoenix ARC chennai branch, jothykumar and their lady rowdys team, used a very worst language and force me to stop this bad words by paying the settlement amount. jothy kumar promise me, he doesnt know about the lady callers, but if i wanted to stop this nonsence i have to pay the settlement until other wise the same will be followed up.
Male ImageMr. Shrihari Gangavarapu Says

Respected Sir/Madam,

In my CIBIL Report it reflects that I have Credit Card from your Bank and there is outstanding on this account. But the matter of fact is that I have never applied or used credit card from your Bank. Pls find the reference details: Account Number is R1CP226418. Pls give me clearity on this. If there is no outstanding than give No due Certificate or mail. You can write to me at gshrihari_123@rediffmail.com.

Regards....Shrihari
Male ImageMr. Ashok Gupta Says

On getting my Cibil report I have found out that one of the personal loan of Rs.1.5 lac which was taken on 17th June'2003 (as per report, has been written off for Rs.30779 (principal written off is 20987) and as per cibil records, the payment of this loan has been done feb'10. Apparently this loan does not seems to be mine as I have checked by bank statements as well as checked with ICICI bank which used be my sole banker at that point in time but not able to get any details of either payment or outstanidng at the banker end. My contorl no is 607467589.
Male ImageMr. VISHALkumar Says

Dear Team,

One of Credit card of PHOENIX ARC is displaying in my name of CIBIL RECORD, which is not mine. I was never applied for the credit card in your company and also my monthly salary is not more than 30000/ but in your record it is showing 40360 monthly salary.
Hope it is wrong updated in your record.

Request to resolved it as soon as possible and remove from my CIBIL record.

Find the below details -
A/C no.-b2c0198249
A/C type-credit card

Request to revert me soon.

NAME-VISHAL KUMAR
LUCKNOW(U.P.)
CONTACT NO.-9839309381
EMAIL ID-kumarvishal_2006@rediffmail.com
Male ImageMr. sivavenkatanarayana Says

Hi team,

As per the discussion with Aisha,
Here am attaching the NOC Loan Account/Creidt card no:4339485655847363 and the issue is on the CIBIL report can you Please rectify the DPD status off 900 days.
As the same CIBIL people suggested to contact to Phoenixarc to rectify DPD status.So that i can get Positive on the CIBIL Report.
Female ImageMs. Archana Says

My cibil is showing writting off with this account no : RICP308621, type as credit card, written of amt 2052 & prinicipal as 329.. wht is that.. how should i clear it.. i m trying to reach the customer care no.. is not reachable -- plz assist
Male ImageMr. Rajiv Singh Says

Hi my Cibil is showing write off of some 12800 rs against some credit card .. I am not ware which one and why.. can u please confirm.. i am trying the CC but not working.
account no:RICP353081
please reach me - rajiv1singh@gmail.com
Male ImageMr. MR YOGESH SHIVAJIRAO SHINDE Says

I NEVER EVEN HEARD ABOUT THIS NAME WHAT YOU CALL PHEONIX ARC , AND ASTONISHED TO KNOW THAT THERE IS A CREDIT CARD ON MY NAME FROM THIS COMPANY .
THERE IS CREDIT CARD NUMBER - R1CP234278 IN WRITTEN OFF STATE
YOU PLEASE BETTER RESOLVE THIS ISSUE , AS I NEVER HAD APPLIED FOR ANY SUCH CREDIT CARD .
YOU PLEASE REMOVE MY NAME FROM CIBIL . AS IT IS HAMPERING MY CIBIL REPORT .
Male ImageMr. ROHTASH Says

I HAVE GOT MY CIBIL REPORT IN WHICH THERE IS SOME PAYMENTS OUTSTANDING OF YOUR BANK SO PLEASE REPLY ME WHERE TO CONTACT FOR THAT
Male ImageMr. Hari Krishna Routhu Says

Respected Sir/Madam, In my CIBIL Report it reflects that I have Credit Card from your Bank and there is outstanding on this account. But the matter of fact is that I have never applied or used credit card from your Bank. Pls find the below details: Pls give me clearity on this. If there is no outstanding than give No due Certificate or mail. You can write to me at harikrishnarouthu1980@gmail.com.

Thaks
Harikrishna
9177757480

ACCOUNT DETAILS DATES
MEMBERNAME PHOENIX ARC DATE OPENED/DISBURSED 31-07-2008
ACCOUNT NUMBER R1CP190399 DATE CLOSED -
ACCOUNT TYPE CREDIT CARD DATE OF LAST PAYMENT -
OWNERSHIP INDIVIDUAL DATE REPORTED AND CERTIFIED 30-06-2013
ACCOUNT STATUS
CREDIT LIMIT - RATE OF INTEREST -
HIGH CREDIT 2,347 REPAYMENT TENURE -
CURRENT BALANCE 2,347 EMI AMOUNT -
CASH LIMIT - PAYMENT FREQUENCY MONTHLY
AMOUNT OVERDUE 2,347 ACTUAL PAYMENT AMOUNT -
COLLATERAL STATUS
VALUE OF COLLATERAL - SUIT FILED / WILFUL DEFAULT NO SUIT FILED
TYPE OF COLLATERAL NO COLLATERAL
Male ImageMr. Santosh Kumar Nayak Says

Credit Card No- 5415382330547175 ABN Amro Crdit Card.

Based on the discussion with your person the out standing amount has been mutually settled vide No-PARC/13-14/05844 , Date of payment 28.07.2013 amounting to Rs.15000/- vide cheque No-574229 dated 28.07.2013. After one and half month there is no massage from your company regarding the clearance from CIBIL and isuance of NOC.

When I contacted Phoenix ARC and asked for the details of transactions made through this card they did not give me any proof of transactions made and just insisted on clearing dues.

I was told that my “No Dues Certificate “ will be ready in one week and information will be sent to CIBIL for clearance so far I have not recieved any information . Still CIBIL rating is showing very less.

It is requested, please issue a NO objection certificate immeediatly and clearance to be given to CIBIL for improve my rating.

Regards,
Santosh Kumar Nayak
Mail ID- SKN_RAJA @ Yahoo.com.
Female ImageMs. Kiran Sahni Says

Phoenix credit card account no RICP428632 showing in the name of kiran sahni . The card is showing an outstanding of Rs 7716 and states was issued on dt 18 feb 2004 .The amount is reflecting in my cibil report always and decreasing my cibil score .KIndly let me know whom I can contact to pay my due . Pls help with any contact details and address to pay the amount after approaching them .
Female ImageMs. Raksha Says

02267424514- this number is calling and harrassing me, they said this number is of Phoneix Arc kotak mahindra. The guy is really talking badly and don't have sense to talk. How can kotak mahindra can give franchise to this kind of agencies. He is calling and telling me that someone has given my name as reference and the person is misguiding the bank. PLease stop giving this kind of agencies franchise.
Male ImageMr. saravanan Says

I have got below cibil report with below two account have some outstanding balance.

b2c0736558

r1cp259092

Can you please let me know where i can make the outstanding and how i can close this balance. As well please let me know will i get any no due letter from your branch after i made this payment. Please send me email.
Male ImageMr. SUBRAMANIAN MANIVASAGAM Says

Please provide the below account number details,this details I received from CIBIL on 19.10.2013

1.Account no-RICP268519
Amount over due-Rs-9472

2.Account no-RICP449957
Amount over due-Rs-2532

Provide Card number also.
Male ImageMr. Moorthy M Says

I need to close my credit card. Card numberr 5415382404758344 card holder name moorthy. Am. Please help this case. Two to three time raised the request till now i did't receive any feedback.
 

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