Paytm Customer Care Phone Number

1800-1800-1234

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Paytm

Paytm is an Indian based website portal. The website deals in recharge service for all kinds of mobile service operators. Paytm.com is an attempt to give a risk-free, easy and efficient moderate for mobile users to recharge their prepaid mobile phone and get unique offers or deals. The website serves services to over 3 million users in a month and it is listed on3rd position among of other similar companies. Its registered office is located in New Delhi at 1st Floor Devika Tower, Nehru Place.

Paytm Online Recharge


Paytm is an easy and convenient way to recharge and online payments. Paytm provides online recharge for all mobile operators such as Airtel, Vodafone, Reliance, Idea, Tata Indicom, Aircel, Uninor, Videocon, Virgin Mobile, BSNL, MTNL and TATA Docomo, etc. Paytm is also a best option to pay postpaid bills, electricity bills, Data Card Recharges, Data Card Bill Payments, Landline Bill Payments and Gas Bill Payments.

Paytm Application


Paytm also offers an application that can be easily installed on all types of phones which include Windows phones, iOS
and Android phones. The company maintains its website and also provides customer care service in any case.
Paytm also works for bus tickets. Paytm provides service to almost all India cities like Andhra Pradesh, Bangalore, Chennai, Delhi, Gurgaon, Gujarat, Hyderabad, Kolkata, Mumbai, Noida, Pune, Rajasthan.

The customer care number of Paytm can be contacted from South Delhi, Mangalore, Jharkhand, Lucknow, Jaipur, Jamshedpur, Patiala, Thane, Bhubaneswar, Himachal Pradesh, Dehradun, Madurai, Baroda, New Delhi, Chennai, Agra, Meerut, Allahabad, Goregaon, Salem, Bhopal, Kanpur, Gwalior, Andhra Pradesh, Pune, Erode, Nasik, Vadodara, Nagpur, Surat, Gorakhpur, Karnataka, Ludhiana, Sangli, Jammu, Kolkata, Mysore, Patna, Gujarat, Udaipur, Raipur, Visakhapatnam, Chhattisgarh, Rajasthan, Noida, Maharashtra, Delhi, West Bengal, Pondicherry, Madhya Pradesh, Bihar, Tamil Nadu, Hyderabad, Cochin, Ghaziabad, Ahmedabad, Amritsar, Assam, Uttar Pradesh, Shillong, Navi Mumbai, Chandigarh, Mumbai, Bangalore, West Delhi, Ranchi, Faridabad, Ernakulam, Vijayawada, Jalandhar, Varanasi, Goa, Uttarakhand, East Delhi, Gurgaon, Vellore, Punjab, Indore, Rajkot, Orissa, Coimbatore, Kerala, Trivandrum, Trichy, Aurangabad, North Delhi India, etc.
The postal and official address, email address and phone number (helpline) of Paytm Service Center and Paytm customer care number is given below. The helpline of Paytm customer care number may or may not be toll free.
 Paytm Compalints, reviews and customer service phone number can be seen on next page.
Paytm Phone Number Customer Service
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Paytm Customer Care Number Complaints and Reviews

Customer care male
Mr. ANURAG RANJAN SaysSep 06, 2013

hi, My name is ANURAG RANJAN and on 6th August at
around 4:15 pm. I did a transaction through
paytm, it was Aircel mobile of
Rs 30, but still I do not get any SMS or
notificaton. and my amount has been debited
from my State Bank of India bank account. the number is
8507833014. kindly help me... thank you !
Regards ANURAG RANJAN (8873150817)

Reply
Customer care male
Mr. Gowtham Rajkumar SaysSep 08, 2013

I have selected a wrong option in recharging my photon plus and my amount rupees 1460 has been locked by you. I saw on your website that amount should transferred to my bank account after 21 days.But i want my money within five working days.My request is reasonable so please consider this and make immediate process.

Reply
Customer care male
Mr. AJAY RAWAT SaysSep 09, 2013

DEAR PAYTM CARE TEAM,
I RECHARGE BY PAYTM BEFORE FEW DAY, but NOT SUCCESS THIS RECHARGE AND TOTAL MY State Bank of India ACCOUNT BALANCE WAS LAST TIME IN RS.153/- AND DEDUCTED RS.71/-, I DID RECHARGE WAS UNINOR RS.41/-, AND Vodafone RS.30/-. order number 129615383 RECHARGE OF Vodafone DATE 05/09/2013 RS.30/-, order number 129948364 RECHARGE OF UNINOR DATE OF 06/09/2013 RS.41/-,
PLZ DEAR PAYTM CARE TEAM THIS RECHARGE MONEY REFUND IN MY ACCOUNT OR RE-RECHARGE THIS SUCCESS ORDER NUMBER.
THANKS your FAITHFULLY
MR. AJAY RAWAT
mobile number.+91-9560325251
NEW Delhi

Reply
Customer care male
Mr. PARTHA MISHRA SaysSep 12, 2013

Its very I sad to say that I have rechargedd Reliance GSM mobile(9778159764)
for rupees 110 having
order number 128953365 on 3/9/2013, but till today there is no refund, no
recharge.
then r you asking for your service,extremely bad,horrible, I need
the compensation for this delay otherwise I put off a case against u
for justice.

Reply
Customer care male
Mr. sumant rawat SaysSep 12, 2013

I made a transaction of Rs.50.00 on State Bank of India credit card xxxxxxxxxxxxxx21 at paytm.com on 11 September 13 to recharge my mobile number 9757139521 (MTNL). However recharge not get successful and rupees 50.00 has been deducted from my saving account. It is requested that same amount may be credit in my saving account/Paytm account

Reply
Customer care male
Mr. prakashbhai SaysSep 17, 2013

my name prakashlathiya i have rechargedd my Airtel dth on 05/09/2013 for rupees 220.transaction ID number is 32622893240 paytm mobile solutions.i have paid it by State Bank of India bank net banking.amount has been deducted, but its not refecting in my paytm account. kindly provide me a solution. EMAIL-K_p161@yahoo.com thanking u. please refound my acount my nomber 9998842682

Reply
Customer care male
Mr. ohapatra SaysSep 17, 2013

Dear sir,my SB account has been debited with Rs.200/- through State Bank of India Net Banking with reference number.IGMO864034 dated 17/09/2013 at 12.56.47 pm towards the recharge voucher of BSNL for recharge of my mobile number.918763992586, but till now the mobile has not been recharged.I am a regular user of your service and have been always satisfied with your excellent service. Please help in the matter to ensure recharge of my mobile number.918763992586 for Rs.200/- at the earliest.with regards. Bansidhar Mohapatra dated 17/09/2013 1.58 0m

Reply
Customer care male
Mr. Pawan Kumar SaysSep 18, 2013

Hi Pay ATM Customer Care Team,
I have try to recharged Rs.- 54.00 in my mobile number 9470645349. Through my credit card (credit card number is 4541982333381884) on dated 22-Aug-13

But not recharged successfuly. After that my money not transfer in my credit card account.

So please do the needful. Return my rupees 54.00 in my credit card account.

Reply
Customer care female
Ms. Rukmani SaysSep 20, 2013

I recharged my prepaid mobile number 9699155185 for rupees 120/- on September 14, 2013. The amount got deducted, but i did not get balance. I did one more time for that also the amount got deducted, but i got balance for this attempt, but the first Rs.120/- i neither got balance nor it is showing in the paytm cash nor it is come in my bank account. Requested to please look into the matter and solve this problem on priority.

Reply
Customer care male
Mr. dharmender SaysSep 23, 2013

I had recharged my toll tag no6395791105031454 on 18 September 13 at 04:06 pm with an amount of rupees 440/ and my order number is 134209687. The recharge was not successful, but it is showing successfuly in the site ,whereas
My ICICI bank account was debited for the same amount. I had also confirmed from the toll tax customer care and found that recharge was not successful. It is requested that this issue may be resolved at the earliest and refund the amount .

Reply
Customer care male
Mr. ANKUSH KUMAR SaysSep 23, 2013

Sir i am ANKUSH Kumar VERMA my mobile number is 9555126078, mail ID ankushk552@gmail.com

i had recharged Airtel Prepaid number 8800208084 with an amount of Rs.330 date=15/9/2013 and my paytm order number is201311610260
And POS no.=00003332 .The recharge was not successful, but My bank account balance was debitted by the same amount.Also I had confirmed from the Airtel customer care and found that recharge was not made successfuly.so I request you to please solve this issue as soon as possible or refund my money back.
Thanks

Reply
Customer care male
Mr. Anoop kumar SaysSep 23, 2013

your order summary order number:136238869 order date 23 September 2013 07:29 pm s.no. description status amount(rs.)1 recharge of 25 for Vodafone mobile number 9839682428 success net payment received 25 rs.25 payment mode rs.25 paid by DC(!). your bank reference number is IGM2867120 sir I hve recharged my mobile account and above massage has been shown, but my account has not been activate.so,kindly eradicate my problems. Thanking you,

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Customer care male
Mr. Ashutosh Kaushik SaysSep 24, 2013

Dear sir, i have made e-payment for Rs.1360/- on date 17/09/2013 of my Vodafone postpaid number, it was unsuccessful, but amount has deduct of my bank account after that i hit button (refund to bank account) it show me 21 days remain timing to refund the cash of my account, can it will be possible? Its my request to refund my cash in my bank account Please...... any suggestion contact me on my mail id- panditboy684@gmail.com

Reply
Customer care male
Mr. anurag SaysSep 25, 2013

sir/mam i have rechargedd my BSNL no 8765456901 with 100 using my pnb debit card ( 24 September 2013), but i did not get any balance in my number, even i dint get any message regarging the recharge and the amount is detected from may debit card my order number is 136655943 kindly fix this problam as soon a possible or refound the amount.

Reply
Customer care male
Mr. DINESH KUMAR SINHA SaysSep 25, 2013

Tomorrow, I recharged on mobile number.8765943044 for Rs.200/- via Paytm.com. My Order number was 136657824. Message for Recharge successful received, but could not recharge my Mobile.
kindly look in to the matter and arrange to solve my problem at an earliest.

Please reply me on dksinhanirja@gmail.com.

Thanking you.

D. K. Sinha

Reply
Customer care male
Mr. Tusar Kanta Swain SaysSep 26, 2013

Sir I Sri Tusar Kanta Swain from Bhubaneswar, Odisha would like to lay the following few line for your attention and immediate necessary action. That I had recharged rupees 200 ( Top up) to my BSNL ( Odisha) mobile number 9437376769 through your so called reliable paytm application on 24.09.2013 at 2.25 A.M. I had got the message regarding successful recharge. My order was No.136360536 and a sum of Rs.200 had also been deducted from my Bank Account, but till date no balance (RS.200) has been added to my BSNL account. Kindly look in to the matter other wise I will go for legal action against you.

Reply
Customer care male
Mr. Sushil Kumar SaysSep 26, 2013

Hi,

On April 08, 2013, I tried to recharge my moblie no 9780554938 with rupees 3200 thrice, but every time, It showed failed, but my balance had been deducted from my account. I remained waiting for your action, but there was no action fromyour side. So on four Aug, 2013, I registered requests for the refund. Mr Ankit responded for my queries,he asked for bank statement, I gave him and after checking he assured me to refund my balance, but no action was taken.I was asked for wait 21 days, but nothing happended.
My order number are 86091356,86162006 and 86162114. Kindly refund my balance. Otherwise I will take legal action

Reply
Customer care male
Mr. add my ac 400 cash SaysOct 11, 2013

Sir,
MY RECHARGE IS NOT DONE, but MY ACCOUNT

BALANCE IS DEDUCTED TO MY

ACCOUNT.Recharged of INR 200+200=400 . I have done this


16-09-2013. My mobile number is

9767882227 ,9421055115 My mobile number service provider is
My paytm account add cash 200+200=400 , but deibit my account 400 rupees my account 0740501024408
but at the time of charging its shows BSNL. Please

Reply
Customer care male
Mr. PINKU KUMAR CHOUDHARY SaysOct 18, 2013

I had recharged my IDEA Prepaid number 8651121950 with an amount of rupees 297 and my order number is 155936744.The recharge was not successful, but My bank account balance was debitted by the same amount.Also I had confirmed from the IDEA customer care and found that recharge was not made successfuly.so I request you to please solve this issue as soon as possible or refund my money back. and my bank transfer no( rupees 297 from HDFC bank transaction id is 113101837163838)

Reply
Customer care male
Mr. Vel Murugan SaysOct 18, 2013

My mobile number is 9488078765 on 17 Oct'13
4:15 pm i have taken a BSNL Prepaid mobile top up..but my money has been deducted and Recharge has not been completed..so I request you to kindly send my refund back to my bank..even I got your message also that you refund my money back in 24 hrs, but it has not been done..plz let me know how much time it will take to complete my resolution..I shall be thankful to you

Reply
Customer care male
Mr. sailesh patel SaysOct 24, 2013

On 24-10-2013 evening I made bill payment of RS.350 Connection reliance CDMA mobile for two times, but that recharged has been failed also amount has been debited from my account two times.I got SMS Amount refunded order number:158262477 and order number:158264396.please refund the amount.please do the needful as soon as possible.thank you.

Reply
Customer care male
Mr. Md Shakil SaysOct 31, 2013

Dear Service provider,

With great disappointment I am writing this mail. I tried to recharge my mobile number 8439788862 TATA Docomo GSM with rupees 70/-, but it is not recharged and my bank account is debited with the same amount. The order number of my PAYTM transaction is 160418702. I request to refund my debited amount into my bank account as soon as possible. I also got mail from PAYTM that it is refunded, but it is not refunded.

so please do the needful on urgent basis.

Reply
Customer care male
Mr. Hazarath Kumar SaysNov 21, 2013

Dear Team
I paid mobile bill on 24-Oct-2013 using my HDFC credit card and amount is detucted, but mobile bill is not paid. please revert my amount as per below details.

Date: 24-10-2013.
Details: PAYTM MOBILE SOLUTIONS.
Merchant City: NOIDA.
Amount: 1180.

please call me if you need any more info.
Mobile: +91 917 171 2155.

Reply
Customer care male
Mr. Nadeem Khan SaysApr 25, 2014

Hi, I have been trying to recharge my photon plus number is 9212043754, but every time it got failed and end result is that it is still not recharged, but when i am checking my credit card statement, an amount of 1205 has been deducted three times which never got refunded.
Kindly let me know the problem, and provide your help as early as possible.
Nadeem.

Reply
Customer care male
Mr. SHEELA TIWARI SaysJul 23, 2014

Dear Mr Deepak, Reference our order number 539423146. We have check with our HDFC bank and found that amount of rupees 1430/- has been debited to my credit card statement, as per HDFC credit card bank statement payment has been released from my bank and same amount has been credited to PAYTM account. I requesting again and again please execute my order and release my power bank vide order number-539423146. Please confirm because this transaction pending since 26Th June-2014. Please treat urgent and resolve it Credit card statement attached as per your requirement. Thanking You Regards.

Reply
Customer care male
Mr. Ankit Behl SaysAug 05, 2014

Hello,

I tried to recharge my Vodafone number through your portal. In first attempt i received a notification that i spent rupees 147 on my axis bank credit card, but the transction got failed.
Therefore i tried again and the recharge was done properly.

I just spoke to axis bank officials and got to know that i have been charged twice, they have shared the transaction ID with me i. E 421617658700.


I even have the record in 'my order history page' where its clearly visible that the first order got failed.

I therefore requesting you to look into the matter and do the needful, to be precise refund the amount i have been charged.

Looking forward to your reply as soon as possible.

Reply
Customer care male
Mr. Shubham Mishra SaysAug 05, 2014

I recharged my Vodafone number with ?250 on 04 August 2014. The racharge was unsuccessful and ?250 had deducted from my account, but after the recharge was unsuccessful neither money has added to paytm cash wallet nor refunded to my State Bank of India account. And i also not get any transaction details related to this unsuccessful recharge except that message i got from State Bank of India on any transaction.
I got a call from 9918251497(mr. Rohit singh),greater noida. And he was telling that he is calling from paytm cutomer care and asked for the personal details of my account. I feel that he is a unauthorised person so i didn't provide him any details related to my atm. Please fix this problem immediately and quickly confirm me about this number that is it related to you or not so that i furthur contact the police about this fraud call and and complaints. Thank you.

Reply
Customer care male
Mr. Pradheep SaysAug 07, 2014

Sir/madam,

i made three transaction with your online mobile recharge,and amount also rupees 360/- got debited from my bank account, but still amount not yet recharge and not yet received re-fund the amount to bank account. This issues has raised on sunday, still any one is not responding properly. So kindly check and rectify the problem do the needful as soon as possible.

Note;- every transaction i made rupees 120/-

With regards,
Are. Pradheep.

Reply
Customer care male
Mr. Jitendra Chaudhary SaysAug 07, 2014

I had done recharge of my Airtel no 9967943244 for rupees 110. Its deducted from my account idbi bank, but i did not get balance in SIM card. There is no recharge is done by your department no one is helping out. Please i demand my balance rupees 110 to idbi bank account return in my account.
I want my money back.

Reply
Customer care male
Mr. Dobariya Nikhil Labhubhai SaysAug 12, 2014

I recently ordered to you for two pcs. Of power ace power bank. I have paid rupees 2200 for this order. My paytm ID is 564138492. Yesterday i received just a single piece of power bank by a courier, but i ordered for two pieces. Let me know about my pending piece of power bank. I also received a bill of two pieces in the courier, but there is a single piece in the courier. So please note my complaint and take the action on this.

Reply
Customer care male
Mr. Saravanan.m. SaysSep 11, 2014

We have pay bill for my postpaid mobile number 9840180334 rupees 600 on 27th August. We got SMS your transaction was failed try after some time, but amount deducted to my account i was complaint to paytm care he message me credited to my bank account three to ten working days, but not credit my bank after ten days. Please repay my amount rupees 600
My order number 579547351
Bank transaction number 99fdb1845efeb27a.

Reply
Customer care male
Mr. Mayank Panchal SaysSep 12, 2014

I have paid my Vodafone bill payment amount of rupees 300 paytm order number 590609039 on dated nine September'14 11:43 am, but due to payment fail did not complete and an amount is already deducted from my bank account so please kindly request top you please solve my query and give refund my money amount of rupees 300.

Reply
Customer care male
Mr. Raminder Singh SaysSep 15, 2014

Someone called me up claiming to be from ATM division of HDFC bank. He asked me share the debit card pin and CVV number for verification. He also asked me to share the OTP received on my mobile phone. I trusted blindly and provided that too. The person was able to withdraw rupees 4000 from my account yesterday. I checked with HDFC bank and they have told it was in favour of PAYTM. Request you to please look into the matter.

Reply
Customer care male
Mr. Kuldeep Singh SaysSep 19, 2014

Sir my paytm order number 597366241 dated 17/09/2014 is showing successful status at paytm, but i haven't got recharge of 200 on my number 9897120673 which is also my paytm id.
I have got success message from paytm, but haven't got same from operator Airtel.

Sir i have already sent you mail earlier, but haven't got any satisfactory reply.
So sir please look into the matter as soon as possible.

Reply
Customer care male
Mr. DEEPAK KUMAR SINGH SaysSep 19, 2014

I recharge my Airtel no 9934788345, my credit card account debit two time 300+300=600, but not credit my mobile number So I humble request for you sir please check my order id-597981012/597489782 and 597977254 recharge successful by paytm, but not credit balance my mobile number993478834.this problems yesterday 17/09/2014 to 18/09/2014 please check my order ID immediately. Regards: Deepak Kumar singh Mob-9934788345/9868093936

Reply
Customer care male
Mr. Tirumalaiah Avula SaysSep 22, 2014

Dear sir,

Oam tirumalaiah and registered user of paytm for online recharge and shopping. On 03-09-2014 i done the online recharge BSNL data balance rupees 140/- validity 30 days, but after recharge i received message shown successful recharge validity till 23-09-2014 (20 days). I couldn't understood, why it was like that.

Could you please give d reply

Thank you.

Reply
Customer care male
Mr. Amit Saini SaysSep 22, 2014

On September 8th 2014 i have pay my electricity bill. Money detect from my account, but still i do not get any receipt from electricity board(dhbvn). I call them, but they said they do not receive any payment from paytm. I also wrote a mail to care@paytm.com, but also they not help me. I 'm very disappointed. Please resolve it or give my money back. And please contect me on 9999291421. My orderno. Is #590017987.

Reply
Customer care male
Mr. Rajeev Bhatt SaysSep 23, 2014

Paytm order number 594059933

sparx men brown fabric sneakers (size-7) for rupees 1099
i already many time compliant your care mail, but i am not satisfied for your service.
I am suffering from this transaction. Please refund my money with interest.
Its my last mail from my side. Know i am going to other way. So if you matter is very urgent.

Reply
Customer care male
Mr. Bimal Kumar Singh SaysSep 23, 2014

I recharge my Airtel no 9631219333 my credit card account debit 349, but not credit my mobile number so i humble reqest for you sir check my order number 597330538 and recharge successful, but data not credit my mobile number this problem 17/09/2014 recharge successful message given by paytm 18/09/2014 please solve this problem.

Reply
Customer care male
Mr. Supriyo P Sen SaysSep 24, 2014

Hello paytm,

i received your mail at 20th September 2014, but till now i have not received 314 rupees in my paytm cash for order number : 596263626.
Please check the below message which i received while applied "promo code" - pg25 while purchasing.

"promo code pg25 applied successfuly. Your rupees 314 cash back will be credited to your paytm wallet within 24 hrs of your item being shipped. "

Please do the need-full as soon as possible

Thanks
Supriyo.

Reply
Customer care male
Mr. virendra SaysSep 25, 2014

I am virendra my user ID is jain007vk@gmail.com. I am recharge my no 7389891566 on 17 September and this recharge payment order 597525565 and Pnb trn I'd is 114091778812662. In paytm account order show recharge successful, but recharge not receive on this number.120 rupees debit on my account, but recharge not receive. This is a technical problem kindly resolve as soon as. I am new user and first payment with paytm.

Reply
Customer care male
Mr. prashant dake SaysSep 25, 2014

I had done recharge of my Vodafone no 9619475793 for rupees 196. Its deducted from my account Axis bank, but i did not get balance in SIM card. There is no recharge is done by your department no one is helping out. Please i demand my balance rupees 196 to Axis bank account return in my account. I want my money back.

Reply
Customer care male
Mr. Rajesh Thakur SaysSep 26, 2014

I had done recharge of my DTH 1106102302 for rupees 320. Its deducted from my account IDBI Bank, but i did not get balance in TATA Sky 1106102302. There is no recharge is done by your department no one is helping out. Please i demand my balance rupees 320 to IDBI Bank account return in my account. I want my money back.

Reply
Customer care male
Mr. deepak m c SaysSep 30, 2014

I had done recharge of my Docomo no 9590206365 for rupees 192. Its deducted from my account Axis bank, but i did not get paid. There is no recharge is done by your department no one is helping out. Please i demand my balance rupees 192 to Axis bank account return in my account. I want my money back or please contact me.

Reply
Customer care male
Mr. Aman Mishra SaysOct 20, 2014

No response from Paytm side regarding my request. I repeatedly called and emailed, unfortunately no attention paid. My request to Paytm was as under-
Recharge of TATA Docomo mobile 8089183137 attempted at time 2014-10-19 21:35:46 of which order number is 626314879 is still pending. I want either refund or recharge as soon as possible.
very weak customer support.
Authority please help.

Reply
Customer care male
Mr. Narayan Pawale SaysOct 20, 2014

I am Narayan Pawale, i have ordered switch on light blue navy track suit,
My order number is 107248544n track ID is 107248544. I got conformation message that my order will be shipped by 14th of October 2014.
As i have contacted courier person through track ID, but he is not picking up the phone.
I didn't receive the order yet.
Somebody please fix this up.

Reply
Customer care male
Mr. Sudheer Kumar SaysOct 20, 2014

This is worst experiences i have had with Paytm so far.
I have rechargedd for rupees 200 for my Airtel mobile 9000954384 on 18th October, order number is 625314886.
Paytm says, recharge is successful, but amount is not recharged by Airtel.

Again i recharged for rupees 200 for my Airtel mobile 9000954384 on 19th October. Order number is 626279395.
Paytm says recharge is successful, but amount is not recharged by Airtel.

Kindly solve this issue immediately.

Regards
Sudheer Kumar.
Paytm login mobile number 9885183390.

Reply
Customer care male
Mr. Nandan Hegde SaysOct 20, 2014

Hi,

Order id is 593169002

I ordered a bag from Paytm on September 12th 2014, which was covered under Paytm return policy. I got the bag on September 16th 2014, but the bag was not up to the mark. Hence i marked it for return, but till date (October 20th) nobody turned up to pick the product. I have followed up seven times for this, but every time i get the reply that the product will be picked in three days (7 times is not a simple thing). And they are updating the date delivered time to time in the data base, i do not know why. I am not bothered too, but i just want the product to be picked and my money back.

Very disappointing service from Paytm. At least i need some reliable answer.

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Customer care male
Mr. Ashraf SaysOct 20, 2014

Rs 108 has been deducted from my bank of India account for recharge of my Vodafone prepaid number 9833843218, but i have not received the balance in my Vodafone account. The processing order number is 626638266 and the bank of India transaction number is 114102092090579.

Please recharge my Vodafone account as soon as possible.

Reply
Customer care male
Mr. Sandeep Narang SaysOct 20, 2014

My Paytm account is sandeepnsrang12@yahoo.com. Whenever i use my Paytm account for recharging my mobile and apply the promo code, the note comes to verify the email address by going to your profile. After clicking verify now by visiting my Paytm profile and then clicking on send link the note comes, visit your email ID that you have mentioned and click on verify, but when i open my email, there is no such email to which i can click in order to verify my email id. Solve my problem as soon as possible.

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Customer care male
Mr. Mayank Agarwal SaysOct 20, 2014

By mistake i recharged the prepaid number 9538732825 instead of 9538732827. I have tried calling on 9538732825, but i think number does not exist.

Please help me in getting back my money. I am unable to find any order number in my Paytm account.

Please note my registered email id is mayankNagarwal@gmail.com.

Phone number is 9538732827.

Kindly help.

Reply
Customer care female
Ms. Chandra Rautela SaysOct 20, 2014

I ordered for Nayasa casserole for 1999 rupees and my order number is 623316871 as mentioned on the website. They offered set of three pieces 1, 1.5, two ltr in 1999 rupees and i ordered the same set. However i got only two pieces of set for 1000 ml each. Kindly replace it with the three pieces set as mentioned on the site or please take it back and refund my money. My contact number is 9654416030.

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Customer care female
Ms. Haritha SaysOct 20, 2014

Dear team,

I have raised a complaint regarding recharge of rupees 230 for my number 9789734797. Payment has been done, but i didn't receive recharge for my Airtel number. I have confirmed with Airtel they are saying that they have not received any amount for particular number. Paytm is always sending the same thing the receipt of payment.

Please help me out with my query. This is the 5th time i am writing.

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Customer care male
Mr. Madhan Chary SaysOct 20, 2014

yesterday, we have placed by order at afternoon. My order number is 625891822, you have received my Paytm amount bu,t order was do not complete right now. So please complete order process immediately. If do not process order, Otherwise my amount was refund immediately, and one yesterday they are messaged for me, some technical problems rectified, so your recharge is successfuly delivered by now, this message has been sent to 11:56pm, but still now any quires do not receive in my mail. This is the third time inform you, neglect this message every time.

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Customer care male
Mr. A.shiva Prasad SaysOct 27, 2014

I had recharged Airtel number Worth Rs.100. The amount was debited from my Paytm cash wallet, but not credited in Airtel mobile. So please refund the amount into my Paytm cash wallet or recharge that number,but do not ask the account number and do not call to that Airtel number, Because that number is someone other's number. So, please give responses to mail address. My order number is 632452458, Paytm txn ID is 8ACE257FA7C5BE8D. My mail address is shiva_akavarapu@yahoo.co.in.

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Customer care male
Mr. rashmi jain SaysOct 28, 2014

This is worst experiences i had with Paytm so far. I ordered an online recharge of Rs 110 to my Airtel prepaid number on 22-October. The amount is deducted from the my account of State Bank of India and paytm had received the same, but the recharge is not done. Paytm says, recharge is successful, but amount is not recharged by Airtel. My order number is 628942518. Please sort out the matter as soon as possible.

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Customer care male
Mr. Nikhil Kumar Patel SaysOct 28, 2014

I have done recharge as per below details, but I have not received any SMS from Airtel. So please check the status and update the same at the earliest. If you are not able to recharge my request, then please provide my balance back to my Paytm account. Order number is 635445124. Mobile Number is 9898384507. Recharge amount is Rs 95.Thanking you, Nikhil Patel.

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Customer care male
Mr. Krishnakumar SaysOct 28, 2014

I had recharged Rs 300 on 23.10.2014 with my Karur Vysya Bank account. My account balance was debited, but i have not got recharge. First time i am using your website to recharge. I am very disappointed from your services. My mobile number is 8056685617. Kindly check and recharge my number immediately. Hope it will be done today without fail.

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Customer care male
Mr. Anirudha Kumar Tiwari SaysOct 28, 2014

My number is 9229670912. I have rechargedd my number on 6/10/14, but has been not recharged. The amount has been deducted from my account. I was complained in your mail address for this problem. Today is 27/10/14, but my amount is not refund. What is this? It is cheating, you cheat your customers. This is not fare. Your customer care number is not received by you. If you are not returned my amount within three days, i will take legal action.

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Customer care male
Mr. Vineet Sharma SaysOct 28, 2014

Poorest of all the website portal. I have purchased some products on 9th of September 2014 which i returned after checking with your customer service within two days and waiting for the refund since then. I have sent many e-mails and this kind of messages, but has not got a single reply yet. Please let me know if i need to move to consumer court. Order numbers were 594214294, 594214295 and 594214296 respectively.

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Customer care male
Mr. Somanath SaysOct 28, 2014

I have ordered Reebok Shoes on 19th of October 2014. I still have not got any sign of the product dispatch. Estimated delivery date was on 25th of October 2014. I was totally disappointed with the service provided by Paytm. I hope you will respond to this mail quickly and dispatch my product as soon as possible. ORDER Number is 625834861. The Current status is shown as "Item Packed and Awaiting for Dispatch" I am expecting the delivery immediately as its already a overdue of two days from delivery date.

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Customer care male
Mr. Parmeswar SaysOct 28, 2014

I want to know that why are you not providing customer care person to talk about the problem instead of voice recording, because your service is so bad that you fear about the customer anger. Why am I writing this because since last three days I tried three times to recharge in my mobile, but every time failed. Money is mine, but available with Paytm wallet. Check the order number 636791323 and refund my Rs 130.

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Customer care male
Mr. Srirag R SaysOct 29, 2014

I have made an online recharge on 12th of October 2014, for my number 9940103300. I have made payment through my HDFC credit card for amount of Rs 230 . Even though the amount was debited, But my mobile phone has not been recharged. It has been more than two weeks and no refund has been also made. Kindly look into the matter.

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Customer care male
Mr. Prateek SaysOct 29, 2014

I have made shopping on 20th of October 2014. It was mentioned that an amount of Rs 100 will be credited in Paytm wallet after shopping of rupees 500 and above through Maestro Debit card on health cart through Paytm wallet(gateway). I did it of RS 650. Till now the amount has not been credited as the product has been delivered. Look into the matter urgently and credit Rs 100.

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Customer care male
Mr. Anshul SaysOct 30, 2014

Yesterday, I have paid my BSNL mobile bill through Paytm.com of Rs 700. First, It is showed the bill is paid. After five to ten minutes one SMS came in my mobile and email id, this transaction has been failed and your money is in your Paytm cash. But my Rs 700 has been deducted on my saving account. So many times i tried, but same situation. Kindly return my money as soon as possible. If my money will not return, i will take a legal action against you.

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Customer care male
Mr. NASEEM AHMED ANSARI SaysOct 30, 2014

My name is NASEEM AHMED ANSARI. I bought a casual trouser but is too fit, size-38. So i want to return it. My order number is 634820130. (sloper smart white comfort fit mid rise linen trousers for men (size-38) Seller is Reit consultant Quantity one Price Rs 1349) Please return it and refund my amount as early as possible. Thanking. Yours faithfully.

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Customer care female
Ms. Kalyani SaysOct 30, 2014

Hi Team, My order number is 629889453. I have already written the mail. So, please call me on registered number on your site Otherwise cancel the order and return the money to Paytm cash wallet, because I am getting irritate with Paytm's delivery process. Since, it almost ten days over I ordered my dress. Regards. Padmanav.

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Customer care male
Mr. Himanshu SaysOct 30, 2014

PAYTM IS BIGGEST CHEATER, 100 times I have mailed them that I have not received order still they are not replying to my queries. Every seller confirmed me that they have received product back, but they are not willing to refund my money. I am planning to sue this company for 10 times the product cost. Please help me with the procedure. PAYTM IS CHEATER. Order Number: 593306569 and Ticket Number: 102770231:.

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Customer care male
Mr. Pranav SaysOct 30, 2014

I paid the electricity Bill to BSES Yamuna Delhi for CA number 100946877 on 27th October 2014 of rupees 1560 through Paytm. But I checked today on BSES site for confirmation of payment it is found that Bill is still unpaid, so it is requested to you pay the Bill as soon as possible. Otherwise the interest or penalty will pay by you. This mail is taken as seriously not only for formality, because same mistake was done by you in previous payment of electricity bill which was paid by me on 13th of October.

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Customer care male
Mr. Lalit Siwas SaysOct 30, 2014

Sir I Lalit Siwas is the real customer of Paytm. I recharged my d2h Vediocon number 119077970 of rupees 300 at 11:45 o clock, but I cannot get my recharge till now. My balance cut from my account. Sir please help me as soon as possible. My POS number IS 11273933 TRANSACTION NO 430306334179. I REQUESTED TO you Please SOLVE MY PROBLEM.

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Customer care male
Mr. Pravashish Seth SaysOct 31, 2014

Amount has not refunded. I have recharged 3G netpack of Rs 655, 3gb in my Airtel number 9572716394 atleast four times. I have recharged by Paytm, but recharge was not successful, but amount of Rs 655 has been debited from my account atleast four times total Rs 2620 have been debited from my bank of India account. I am very disturb from the last month of 29/9/2014. It is my humble request to solve this problem and refund the amount in my account as soon as possible. My Order numbers are 1. 29/9/2014, Order number is 921176, RS 655. 2. 29/9/2014, Order number is 72758, Rs 655. 3. 29/9/2014, Order number is 567309, RS 655. 4. 29/9/2014, Order number is 372458, Rs655.

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Customer care male
Mr. Biswajit Barik SaysOct 31, 2014

I am Biswajit Barik my mobile number 9831050767 i have placed a order for Karbonn Titaniun S5 Plus(White) my order number is628155679 hand set on 21st October 2015 the amount was being debited from the wallet, but till now i am not get any update from your end however i have sent three mail for the same concern. No customer care number is available however we customer can call them and get update about our quary and concern. Dear team i am request you please look into the matter ASAP and do the needful for me either i need to escalate the complain to consumer forum. Every people who is existing user of this website do the complain about your this kind of irresponsible services. Regards Biswajit.

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Customer care male
Mr. Ved Parakash SaysOct 31, 2014

I paid the electricity Bill to BSES Yamuna Delhi for CA number 100644578 on 22 October of Rupees 1090 through Pyatm. But I checked today on BESE site for confirmation of payment is is found that bill is still unpaid by Paytm, so it is Requested to you pay the bill as soon as possible or refund my money. Otherwise the penalty will by you. This mail is taken as seriously not for formality. Pay bill or refund my money. My Order number Is ORDER NO. 629822723.

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Customer care female
Ms. Rachana Gupta SaysOct 31, 2014

I made a recharge of amount of Rs 150 on 9307495983 Reliance CDMA on 31th of October 2014. Amount has deducted from my account, but recharge not done. My order number is 639501332. It was my first placing order experience for recharge. Paytm service is worst, I have ever seen. I want my money back as soon as possible.

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Customer care male
Mr. Harish SaysOct 31, 2014

I came to know that if I download Gaana app, i will be getting free balance of RS 50. So, i downloaded the app and successfully i got coupon also. Now when, I go to Paytm app and if i enter the coupon code, it is displaying that it is a wrong code. Today is last day to redeem the coupon. Kindly do the needful. Please help me to get my RS 50 balance.

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Customer care male
Mr. Ram SaysOct 31, 2014

Order number is 637633476 on 29th of October 2014 at 7:09 PM, one item is ordered of total RS 100.
Recharge of Airtel Mobile Price is RS 100.
Quantity is 1
Sold by Airtel
Processing your order RS 100.
Order Total Rs is 100.
YOUR PAYMENT DETAILS are
Payment of RS 100 is received by Paytm
SBI NB Transaction number is IG00DDZAF1 with RS 100. I have mailed four times regarding this refund status at least no mail is received and my money is also not received.
Very big fraud Paytm.

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Customer care male
Mr. Deepak SaysNov 01, 2014

I recharged my dish TV with RS 825, but still it is not recharged. So please help me, what i have to do. RS 825 are deducted from my account. Recharge of Dish TV DTH 01506546257 for RS 825 was successful. Happy to help 24X7 care@Paytm.com. Get 25% cash back (Upto RS 25) on recharges. Use Code APP100 valid for four orders. T and C Apply. This message came to me after recharge, but it is not recharged.

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Customer care female
Ms. Radhiak Rani SaysNov 01, 2014

MR. VIPIN and RAHUL SHALL I SEND THROUGH MAIL MY PROMO CODES? KINDLY LET ME KNOW BY MY MOBILE THIS MAIL ON 27.10.2014.
NUMBER 9908848757. I WILL BE THANKFUL TO YOU SIR. THIS MAIL IS 28.10.2014. MR. RAHUL SAID KINDLY SEND US THE MAIL. EVEN THOUGH SAME PROBLEM, I AM FACING IT.
Mobile Number or Email. Please enter valid Username and Password. Sreedurga4, it is showing enter valid. I got Id and password. I am using it same, but show invalid. What to do?

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Customer care male
Mr. Ankur Saini SaysNov 01, 2014

My order number is 641044214 i have recharged my Airtel number 7568233033 with 250/- rupees on one November 2014. The amount is debited from my account, but the recharge is not successful yet. It is showing that your process is queued. Please take immediate action. Either recharge my number or return the money please. Thank you.

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Customer care male
Mr. Vimalraj K SaysNov 01, 2014

I made a recharge in Paytm for 98 rupees for the number 9790380227. I have recharged using ICICI bank debit. Amount is debited from my account, but till now I didn't get any recharge for my number. Order numbers are 641134488 and 641144431. Amount deducted twice from my account. Please help me to resolve this issue.

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Customer care male
Mr. Manish Kumar SaysNov 02, 2014

I made a recharge of amount of rupees 220 on Recharge of Videocon d2h DTH 121604981 on one November 2014. Recharge of Amount has deducted from my account, but recharge not done. My order number is 640976891. It was my first placing order experience for recharge. Paytm service is worst, I have ever seen. I want my MONEY back as soon as possible. Please help me my contact number is 9210201006.

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Customer care female
Ms. Jaya Mondal SaysNov 02, 2014

What a disgusting site Every time the number Is coming busy. I have recharged in Airtel mobile Nov 1st 3:12pm. My order number is "640787730" till now it is showing queued with Airtel partner. Please recharge soon, or refund my amount. I have send the email, but have not got any response. Customer care number is also coming busy every time.

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Customer care male
Mr. Budharam SaysNov 03, 2014

I made a recharge of amount of rupees 50 on 9799230913 Airtel on 1st of November 2014. Amount has deducted from my account, but recharge not done. My order number is 640649696. It was my first placing order experience for recharge. Paytm service is worst, I have ever seen. I want my money back as soon as possible.

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Customer care male
Mr. M.s.v.krishna Rao SaysNov 03, 2014

I tried to recharge my mobile number is 8008989101, through Paytm with Rs. 220 on 30th of October 2014, and the amount has been debited from My ICICI Bank account number 068201505645, but I got another message on 31st of October 2014, that recharge of mobile was failed, but the amount was deduct from my account on the same day. Again I got message from your side that, due to failure of recharging the mobile the amount was refund. Whether the amount was refund my given account number, there is no clarity. Already three days has been passed away. If this way you misguide the customer nobody will believe you. I kindly request you that the amount to be refund to my given account number or recharge my mobile with the said amount immediately.m

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Customer care male
Mr. Sandip Kumar SaysNov 03, 2014

I recharged BSNL mobile on 25.10.2014 at Rs. 100, 50 and 50, the amount of Rs. 100, 50 and 50 already deducted from my SBI account, but due to network problem recharge of my BSNL mobile failed. After lapse of 08 days my SBI account is not credited by your side so far. This is for your information and immediate action please.

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Customer care male
Mr. Ajay Rai SaysNov 03, 2014

Dear Paytm TeamI have recharged my Tata sky account via your payment gateway Amount 500/-and received message that your payment got successful, but last day TATA sky deactivated given services because my account did not have sufficient balance. There is a some point I need to clear with you guys. Why this payment not updated even payment got successful (Message and on print screen)?Who will be bear deactivation charge of Tata sky?Why you guys not provided customer care no on your website for keep in direct touch ?How you reward your customer for your blunder?

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Customer care male
Mr. Ankit SaysNov 03, 2014

I recharged my Tata Sky account via Paytm.com on 1st of November 2014 and the transaction got successful. I received a confirmation too. But my Tatasky account got deactivated due to insufficient balance and when i contacted the Tatasky customer care. They told me that they haven't received any credit in my account. It has been three days. I am struggling with Paytm customer care, but they are not providing any resolution either refund. Please help.

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Customer care male
Mr. Rafi Haider SaysNov 03, 2014

I tried to Pay the bill amount of RS 595.00 of my mobile number 9347385121 on 15th of October 2014 and the amount has been debited from the account. I got message that recharge of mobile was failed, due to failure of mobile bill payment. Whether the amount was refund to the account, there is no clarity. Already 19 days has been passed away. If this way you misguide the customer, nobody will believe you. Please advice what to do?

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Customer care male
Mr. Prem Prakash Singh SaysNov 03, 2014

I have bought a SONY OEM power bank on 22nd of October 2014, which order number is 629601374. Item is shipped on 30th of October 2014. which tracking ID is 69188012762, item delivery date is 3rd of November 2014. I am not able to track the item. Since i am at temporary address. if i will not receive item in next 02 days i.e. 05th of November 2014, then i have to cancel my order. Please take necessary action.

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Customer care male
Mr. BPMISHRA SaysNov 03, 2014

I had tried to pay the MTNL, Delhi landline bill of Rs 1057 on 1.11.2014. But till now the order is showing queued up with Paytm. Though Rs 1047 was paid through credit card and Rs 15 was deducted from wallet. Please take immediate action as the last date of the bill to be paid to MTNL is 3.11.2014. Thanking you.

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Customer care male
Mr. Sagar SaysNov 03, 2014

I have made a bill payment of Rs 650 for 9620670007 Vodafone number. On first attempt, i have got an error stating the payment is failed. I have tried again, but still it was not successful. After few minutes, i got two messages in which one is about payment failed and another one is saying payment successful, but you have deducted RS 1300 from my account. Here i am pasting the SMS, which I have got bill payment of Vodafone Mobile 9620670007 for RS 650 is failed. Refund of RS 650 is done. Queries? Email me at care@Paytm.com. Get 25% cash back (Upto Rs. 25) on recharges. Use Code is APP100 valid for four orders. T and C Apply. Bill payment of Vodafone mobile number 9620670007 for RS 650 was successful. Happy to help, 24X7 care@Paytm.com. Get 25% cash back (Upto Rs. 25) on recharge. Use Code - APP100 valid for four orders. T and C Apply.

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Customer care male
Mr. Prashant Nakti SaysNov 03, 2014

I recharge my mobile three times yesterday on my two different numbers, where amount is debited from my account. But i didn't get any recharge. Kindly find the below details RS 90 recharge on 8888606050.RS 90 and 60 recharge on 9763371818. Total recharges RS 240. Kindly look into this strongly. I can't bear this thing at all. Now a moment i thought Paytm is not safe at all. Also tried to call on toll free number i.e. 180018001234, but is not connected. Give me a call back from your team or give me any mobile number, where i can call directly.

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Customer care male
Mr. Bimal Karmakar SaysNov 04, 2014

Order number is 643113222.reference number is 103537453.Need urgent recharge, Otherwise cancel it. It has been almost 20 hours past. I will never do any recharge through Paytm. After every recharge you takes two to three days or over to make that order success. There is no way to make that order of mobile recharge. So we are unable to recharge that by another way till you update the recharge status.

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Customer care male
Mr. R.parasuraman SaysNov 04, 2014

I have recharged on 03.11.2014 my DISH TV account(V.C number is 01507111829) via your payment gateway amount RS 501 your order number is 643016081 dated 03.11.2014. Your payment got successful. But last day dish TV was deactivated, because my account did not have sufficient Balance. Already deducted from my SBI account (transaction reference number is IG00DQVNT5, dated 03.11.2014). Why this payment is not updated, even payment was successful (message and on print screen). So verify and credit in my dish TV account.

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Customer care male
Mr. Umesh Gupta SaysNov 04, 2014

I am Umesh Gupta have booked order "toshiba canvio simple one tb external hard disk (black)" of order number 636413430 on 28th of October 2014 at 3:31 pm and also got a SMS that the item is shipped via blue dart with tracking id 69188155002. But on web checking i found that the item is delivered at some other address, but i did not receive it. So please help me to get the material as soon as possible. For any other assistance please call me on 07566234844. Regards, Umesh Gupta Mobile number is 07566234844.

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Customer care male
Mr. Ibrahim SaysNov 04, 2014

My order number is 634298113. I have ordered a product of two quantities, but i received only one instead of two, do not know why? I am not getting proper response from you. Reply me as soon as possible. This is 7th mail of mine. No one is responding, if i am not getting proper response, i will deal this as legally.

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Customer care male
Mr. Arun Kumar Harode SaysNov 04, 2014

Order number is 643673757.I did TATA DOCOMO special recharge on number 9039204004 on 3rd of November 2014 of having cost of RS 253 for net Talk time balance recharge, but i only got RS 222. Normal talk time without 1 GB data balance in my account. Please sort out the issue on priority basis. Regards, Arun Kumar Harode.Contact number is 9039738413.

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Customer care female
Ms. Kavitha SaysNov 04, 2014

I recharged for RS 50 for my number on 31st of October 2014. The money was deducted, but the recharge was not successful. Even i got a SMS and a mail communication on the same day from Paytm. Saying that the money will be refunded, but till now the money is not refunded. Kindly refund my money as soon as possible. This is second time that i am facing this problem.

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Customer care female
Ms. Swapnali Bhat SaysNov 04, 2014

I have recharged on number 9987732648 three to four times since August 2014 from my account, but recharged amount is not received to Airtel and me also. The money is debited by bank from account and Airtel is also not aware. So please return the amount, whatever held with you at the earliest as your service is not good also. Nobody is bothered about this for such small amount. I am following the same with my bank and Airtel. There is no use of keeping that amount in wallet. So i want refund.

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Customer care male
Mr. Bharat Ram SaysNov 04, 2014

I paid the electricity Bill to BSES Yamuna Delhi for CA number 101304001 on 29th of October of RS 1800 through Paytm. But I checked today on BESE site for confirmation of payment is found that bill is still unpaid by Paytm. So, it is Request to you to pay the bill as soon as possible or refund my money, otherwise the penalty you will have to face. This mail is to be taken as seriously not for formality. Pay bill or refund my money. My Order number is 637155374.

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Customer care female
Ms. Anshika SaysNov 04, 2014

I recharged my Tata Sky DTH using Paytm mobile application on 1st of November of RS 230. I got the success message. The amount was deducted from my account. But my account has not been recharged yet. The TATA sky people are saying that they have not received recharge amount even after writing many mails. I am neither getting any kind of response nor able to talk to customer care executive as the line is always busy. Really very disappointed by Paytm services. Getting no assistance.

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Customer care male
Mr. Pankaj Sharma SaysNov 04, 2014

I have ordered for a Nikon camera Nikon S3600 Point and Shoot 20. one Megapixels (Blue) price is Rs 5727 on 28th October 2014. The item was shipped on 29th of October 2014. As it is showing in my Paytm account and it is boasting to be delivered on 2nd of November 2014, but i have not got the item yet. A message has came on 29th of October 2014 at 1717 hours saying the item has been shipped via BLUE DART with the tracking Id 69188130620. But it is still unlocated, when i am checking it. Kindly look into the matter as soon as possible. Thank you.

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Customer care male
Mr. Deepak Gupta SaysNov 04, 2014

I have paid my bill through Paytm, but last two bills are deducted from my account but recharge has not done and it is debited from my account. I have received two messages from Paytm that your amount has been refunded in your account, but yet is not received. Please confirm as soon as possible. How can i get my money back? The amount is Rs 1160.

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Customer care male
Mr. Amit Kumar Rohilla SaysNov 04, 2014

Recharge of Airtel digital TV Dth 3010421757. Pay order number is 640917461 on 01.11.2014. At Paytm failed, but refund is not received. kindly confirm, when i will get the refund. Though, i have received a message on 03.04.2014 that refund is done, but till yet i have not received the refund amount in my bank account. Please confirm by when i will get the refund. Thanks and Regards. Amit Kumar Rohilla.

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Customer care male
Mr. Jatin SaysNov 05, 2014

I have paid RS 3775 to buy three burner gas stove from Paytm online shopping on 1 6/10/2014. I received Gas Stove on 1st of November 2014. My order for Surya Flame three burner gas stove, but you delivered me stuffa three burner gas stove. Here we have lots of problem with this. The box is showing the name of ADVANTA. When we open the box, we shocked to see that the gas stove is stuffa three burner gas stove and the foot rubber pad two numbers was missing. The warranty card for ADVANTA and Paytm bill showing it is surya flame sfst -0063b three burner gas cooktop glaze black. And when we connected to the gas cylinder, there is a gas smell with leakage gas sound from the middle burner. Now I want the refund my money as early, there is lots of problem with this, so I want to return back to Paytm. Sent me the procedure.

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Customer care male
Mr. Ravi Tirthani SaysNov 05, 2014

Sir,
I had ordered footwear wide order number 636114653 dated 28/10/2014. It's about seven days. The status is still showing as item packed and awaiting dispatched. What is the problem with you? I am again and again mailing you, but no replay is there. I had paid Rs.399. Please take care of your customers. And now i am not going to mailing you again and again. Take action imminently, otherwise i have to do something. Thank You
Regards.
CS RaviTirthani.

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Customer care male
Mr. Kundan SaysNov 05, 2014

I recharged for RS 50 for my number on 31st of October 2014. The money was deducted, but the recharge was not successful. Even i got a SMS and a mail communication on the same day from Paytm. Saying that the money will be refunded, but till now the money has not refunded. Kindly refund my money as soon as possible. This is second time that i am facing this problem.

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Customer care male
Mr. Neeraj Singh SaysNov 05, 2014

I have paid my bill of BSNL through Paytm, but recharge has not done and it has been debited twice from my account. I have received two messages from Paytm that bill payment of BSNL mobile 9419213360 for RS 400 is failed. Refund of RS 400 is done, but yet has not received. Please confirm as soon as possible. How can i get my money back? The amount is RS 800. Please call me on this number 09906177707. Reference number is 74766514282440323052163, Dated 09/10/2014. 2nd Reference number is 7476651428344034526136, Dated 10/10/2014.

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Customer care male
Mr. Sachin P Dudhane SaysNov 05, 2014

I have rechargedd on number 9892830436 three to Two times since Oct-27-2014 and number 9821566169, number 98566187 from my account,, but recharged amount is not received to Airtel and BPL also. The money is debited by bank from account and Airtel and bpl is also not aware. So please return the amount, whatever held with you at the earliest as your service is not good also. Nobody is bothered about this for such small amount. I am following the same with my bank and Airtel. There is no use of keeping that amount in wallet. So i want refund. My Contact No-9967107175.

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Customer care male
Mr. Gowtham SaysNov 05, 2014

I paid electricity Bill to BESCOM Bangalore for CA number 3093262000 on 26th of October of RS 1205 through Paytm. I checked today on BESCOM site for confirmation of payment, but it is found that bill is still not paid by Paytm. So it is Request to you to pay the bill as soon as possible or refund my money. This mail is to be taken seriously not for formality. My Order number is 634072661.

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Customer care male
Mr. Abhishek Pandey SaysNov 05, 2014

Myself is Abhishek Pandey and i am a regular user of Paytm site. Today (05.11.2014), i have recharged a prepaid BSNL mobile with RS 98 against order number 645528218. By mistake while recharging the prepaid mobile, i have typed 09455501269 instead of 09455501267 and recharge got successful. That is no use for me so can you please transfer the same amount of recharge to 09455501267 or please transfer to my Paytm wallet? I am hoping positive reply from your site and your immediate reply will be highly appreciable. RegardsAbhishek Pandey.

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Customer care male
Mr. Rajesh Kumar Singh SaysNov 05, 2014

Order number is 645434443 recharged of RS 500 of my totally Id-1030427411 has been quad at your end since three hours. What is the issue? If your system is unable to recharge my Id, please refund it at earliest. My due date is ending today. If i am paying any penalty for this, then you are responsible for that and your team will have to pay for this.

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Customer care female
Ms. Rashi Bhalla SaysNov 06, 2014

I have recharged my Dish TV DTH using Paytm mobile application on 1st of October for RS 250. I got the message that due to some technical issues Dish TV was not recharged and later i got the SMS from Paytm that the money will be refunded back to my account. The amount was deducted from my account and my Dish TV was not even recharged. I haven’t got my money back in my account yet and it is not even in Paytm wallet. Please assist me as soon as possible. I have login to Paytm account using the number 9871539777.

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Customer care male
Mr. Abhinesh Parashar SaysNov 06, 2014

I am using your site from last year. Now 2nd time, i am facing the same problem while recharging my Videocon d2h id 945777915, my order 645193692, time is 02:01 pm, date is 05/11/2014. When i make the transaction and my account is debited by RS 750, then why my account is not recharged? Kindly solve my problem on urgent basis and refund my payment in the same account.

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Customer care male
Mr. Girish Kumar Jain SaysNov 07, 2014

I have Ordered for Aptron H20 Stainless Steel sports handy style 750 ML bottle from your Paytm. Order number is 641288396. The bottles have been received. However, on opening the package, it has been found that instead of two 750 ML bottles one is of 600 ml. You are requested to arrange to replace the 600 ml bottle with 750 ml immediately.

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Customer care male
Mr. Sumer Singh SaysNov 07, 2014

I mailed you many times about the cash,but no response, worst customer care support ever. I need a call from higher officials to know about my refund balance status. 1. Money back guarantee is this what you say?2. Got my order after 15 days, when delivery should be within five days as mentioned during order. Also when try to contact customer care. There was no response. 3. No way to contact the customer care, only can write mail and that will have no response. 4. If you can't handle customer than better stop this nonsense business.

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Customer care male
Mr. Khminder Singh Rawat SaysNov 08, 2014

My Mobile number 9868764812 has not been recharged even i have got the confirmation of recharge successful. The amount is RS 160 and operator is Airtel Delhi. I have recharged it on 17/11/2014 at 8:55 pm. But till now, the amount has not been credited in my account. Please refund my amount or recharge my mobile. My Transaction number is 201409177084047 Mobile number is 9868764812Order number is 597439632 on date 17/11/2014 and 8:55 pm.

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Customer care female
Ms. Renki SaysNov 08, 2014

I have purchased AAA non stick five pec set (item number 650308562) Quantity two, value 1198. From which one piece is defective. Two Tarka pan are available in that set and sauce pan is not present. I think by mistake two tarka pans are packed. Please check detail. I am interested to change set. Please tell me solution. Thanking you. Your's sincerely, Renki.

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Customer care male
Mr. Himagiri K SaysNov 08, 2014

My number is 9492425962 has not recharged. Even i have got the confirmation of recharge successful. The amount is RS 155 and operator is Airtel Hyderabad. I have recharged it on 23rd of October 2014. Order number is 630509890, but till now, the amount has not been credited in my account. Please refund my amount or recharge my mobile.

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Customer care male
Mr. Ashok Kumar SaysNov 08, 2014

I had recharge Airtel mobile 2g data card plan RS 198 on 8/11/2014 through my HDFC debit card. The amount RS 198 has been deducted from my account, but Airtel Data plan has not been recharged. I spoke to Airtel customer care, they told that the Amount has not been transfer to Airtel account. Hence Datacard was not recharged. I would request you to return my deducted amount RS 198 to my HDFC account as soon as possible. RegardsAshok KumarMobile number is 9811776917.

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Customer care female
Ms. Rachana Gupta SaysNov 08, 2014

I had ordered Tynor knee cap (size XXL) which was delivered today, but it was quite large. So you are requested to arrange to replace this product and send me large (L) size Tyner knee cap instead of XXL size knee cap. My order number was 644280780. Please do the needful as soon as possible. I am also requesting you to mail me your customer care number at my email Id. So, i could contact your representatives.

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Customer care male
Mr. Surya Teja SaysNov 09, 2014

I am Surya, I didn't receive a pair. My order number is 630605433. I ordered fab fiza Anarkalis two dresses through this, but I received only one pair and I didn't received a pair cost of Rs 2549. I already complained and sent you a mail, but still no reply from your side. So please check and send my product or give my cash back to my Paytm cash balance. Please reply me as soon as possible. My contact number is 9533704754.

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Customer care male
Mr. Pawan Kumar Sinha SaysNov 09, 2014

In my Reliance phone number is 9863775037. I have recharged 5 times of RS 56, but it has not recharged and balance of RS 280 has been deducted from my Paytm Cash wallet. So please look after this and refuse my amount. Order number is 648627625, 648622206, 648620079, 648595612, 645895037. Yours sincerelyPawan Kumar Sinhaemail Id is boxer.sinha@gmail.com.

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Customer care male
Mr. Raja SaysNov 10, 2014

01520712621 is my dish TV number. Recharge amount is RS 185 debited in my account and the message told me temporarily problem, so refund my money immediately. Yes, i choose for yes the message come in my phone that refund is done, but not credited in my account. Call me immediately on 9976622095, if you will not credit, i shall complaint in police.

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Customer care male
Mr. Nongmaithem Tolongkhomba Singh SaysNov 10, 2014

I have ordered a product on 28th of October, but till now when i track the consignment number, it writes further connected. What is the problem with this? I am really surprised that till now is there any shopping sites which takes 10 days to deliver an item. Please find the solution and also i have ordered three shoes yesterdays. I think, i should cancel and buy from other shopping sites.

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Customer care male
Mr. Upender Rai SaysNov 10, 2014

I had ordered footwear wide order number 628671941 dated 22/10/2014. It's about days. The status is still showing as item packed and awaiting dispatched. What is the problem with you? I am again and again mailing you, but no reply is there. I had paid RS 399. Please take care of your customers. And now i am not going to mailing you again and again. Take action immediately, otherwise i have to do something. Thank you and regards.

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Customer care male
Mr. Kamlesh Kumar Bairwa SaysNov 10, 2014

My debit card has been used fraudulently for purchasing in your site on 04/11/2014 at around 13:30. These txn are 430807806699, 430808619332 and 430808808554. If purchased items was not delivered, please cancel the purchase order and refund amount in my account. I have sent this complain earlier also. Please give name and details of the beneficiary. Thank youKamlesh Kumar.

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Customer care male
Mr. Jai SaysNov 10, 2014

On 30/10/2014 i did Airtel 3g data recharge in this number 9631535043 of RS 449. To transfer INB paytm mobile solution Private and it is debited from my SBI account reference number. 663952113ig00dhilt2 transfer to 32622893240 one97 communications p RS 449. Next day, i emailed to customer care and they gave me ticket number. 103465986 and said we will refund money within 24 to 48 hours but ten days happened, still i did not get my money. Please, help me as soon as possible. Thanking you.

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Customer care female
Ms. Ahuti SaysNov 10, 2014

Order number is 648796450 on 8th of November 2014. I tried to recharge a Reliance postpaid number 9334768905 through my Paytm mobile app. But, it failed and the amount RS 600 is in Paytm cash. I want it to be transferred to the bank account from the Paytm cash. So i request you to guide me through the procedure of having the amount back to my bank account.

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Customer care male
Mr. Dr. Sanjiv Kumar SaysNov 10, 2014

This is the fifth reminder for my refund and i am sure that you have become totally shame proof, because you don't have any care for your customers even though your email has the name care@paytm. Is this type of care you provide to your customers? Please don't be shameless as i am shouting for even one month against the damaged product sent by you but no one from your side is hardly bothered. I have filed your complaint in consumer court. You have wasted my money and i have recommended all not to buy a single product from your site. I have told you many times that i have received a damaged product against order number is 615005833 dated 07/10/2014. I want my refund back at every cost. You have forced me to use such a language.

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