Paytm Customer Care Number

 : 180018001234 ,1204770770
If the contact information is incorrect, please let us know here
About Paytm
Paytm is an Indian based website portal. The website deals in recharge service for all kinds of mobile service operators. As fas as the its functionality is concern the service of recharge any mobile connection is carried out after filling out of all useful credentials. The desirable amount is added in the box and within few seconds the account is recharged. PayTM.com is an attempt to give a risk-free, easy and efficient moderate for mobile users to recharge their prepaid mobile phone and get unique offers/deals. Paytm is an easy and convenient way to recharge and online payments. Paytm provides online recharge on all mobile operators such as Airtel, Vodafone, Reliance, Idea, Tata Indicom, Aircel, Uninor, Videocon, Virgin Mobile, BSNL, MTNL and TATA Docomo etc. In meer time the company has become one of the leading e-commerce firm which offers excellent service. The website serves over 3 millions of users in each month and stood third on the table after other competitive Indian companies. With increasing smart phone users in the world this has lead the company to launched its mobile application. In which any customer can recharge easily on any Smart Phone. The application supports and operates on all Smart phone operating systems such as Windows, iOS and Android. In addition to the great recharge experience, Paytm supplies the most effective in class consumer service with undeniable trust and assistance to keep consumers 100% pleased and always charged. Paytm is the most desired associate for postpaid bill payments. The company focus on small details in order to make user experience better than never before. The company maintains its website and also provides customer care service in any case. Even if fail transaction occurs or invalid login happened the company hears all kinds of complaints and tries to solve in quick succession. The postal and official address, email address and phone number (helpline) of Paytm service center is given below. The helpline of Paytm service center may or may not be toll free.
Contact Details
Contact number
180018001234 ,1204770770
Office Location
1st Floor Devika Tower, Nehru Place, New Delhi, India
Email address
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Complaints and Reviews of Paytm
Male ImageMr. R Sunil Kumar Says

i have recharged airtel DTH for 250rs from my TAB through net banking, the amount has been deducted and also received a message from bank (Ref no - 00220130808076979570), but i didn't receive a confirmation from you end.

SO kindly confirm me weather the recharge done successfully or the amount shall be refunded to my account

Mail ID - sunil_189111@yahoo.com
Female ImageMs. Mitali Laha Says

MY RECHARGE IS NOT DONE BUT MY ACCOUNT BALANCE IS DEDUCTED TO MY ACCOUNT.Recharged of INR 100 . I have done this on 05.37pm on 7-8-2013. My mobile number is 9433408125. My mobile number service provider is Airtel after noumber portability from BSNL to Airtel but at the time of charging its shows BSNL. Please do the needful. Order no paytm119250070
Male ImageMr. Krishna Nayal Says

Dear Concern

I inform you that i had paid my Idea bill on dt.07.06.2013 of Mobile No.9540315777 Amount Rs.285+ Your service tax of Rs.10/- but my Idea bill was not pay by you,that time a got a massage from you side, that rechange was unsuccessful Refunded to Paytm Cash. Order No.100997150. but til date i don't received the amount. kindly Refund the amont as soon as possible.

Krishna Nayal
Male ImageMr. manish ranjan Says

i want 2 recharge my big tv with rs 200.payment was done but due to my mistake . its worngly post the no
my no is -200598673841
and recharge no -200598679841 date 9/8/2013 at4.35 pm by hdfc credit card.
after that i done another transition no 119934750 its successfully done. so pls return my 200 rs in account back
no- 200598673841
Male ImageMr. Mohammad Nasir Pathan Says

Remainder-1 , repeat:- I am rechrge my relince no two time but first time sucsesfull and no balace 3g data found my SIM no 7877765792 dtd 2 Aug 13 order no 117438341 and deducted balance my pay tm account 123/- . After rechrge 2 nd time and sucsesfull recharge and found 3 g data one gb. My mobile no 7877765792. Please return amount 123/- my pay tm account ya give me one gb 3g data thanks.
Male ImageMr. DILIP GORANA Says

Subject: Paytm Care Paytm Care Payment credited to dish TV for one transaction only instead of two nos. and debited to Credit... (ticket #10071580
Dear Sandeep,
The refund is not reflected till date to my bank. Can you please contact me instead of writing auto generated mails with different ticket nos. for the same issue to confused the issue, Because of problem from your side my money deducted from Bank who already charged me and you have not transferred to Dish TV which lead to closer of my Dish TV for want of money Can you write now next action from you?

Male ImageMr. MIHIR SARKAR Says

Dear sir,
i have recharged of Rs 84 vodafone prepaid on my no. 9732965878 and Rs 30 on my Mts no. 0153530866...Due to some circumstances on d vodafone prepaid recharge voucher, the recharge of Rs 84 is not being done and the amount has been deducted from my A/c no. 0882010153706 and Rs 30 top from the Mts no. This happened due to transaction failure..so i request u to refund the money back as quick as possible so as to have the cordial relation among ur esteem customer and ur company...
Tahank you..
Male ImageMr. rahul jaiswal Says

date 09-08-13 i recharge my Vodafone nu. 8878054005 it is successful in paytm and my balance also decline and today date 11-08-13 also recharge my airtel no 7898475105 and also my balace decline but both time amount not reach in my number. So sir please do some thing. Recharge my numbers or refund my balance please sir
Male ImageMr. Rachit Nema Says

I have lost 55rs during a failed transaction of videocon sim. What will be the further proces? Will you refunded that all 55Rs or what? Transaction no. 17537995 from union bank net banking To the videocon no. 8269124910. Pls reply me as soon as possible my no. is 7827372131.....
Male ImageMr. Vijay Kumar shrivas Says

I tried to recharge with Rs 100/- on my vodafone mobile No. 9167712816 on 15 Aug 13 at about 1435 Hrs through PAYTM, but the recharge was not successful as the session expired instantly, but the same amount was deducted immediately from my SBI account vide reference No. IGL0614161.

I have not received any message regarding the recharge being successful from PAYTM.

Please do the needful..
Waiting in positive response...

mobile No. 9167712816
Male ImageMr. P Ramesh Kumar Says

I had Recharge my Reliance Netconnect No is 9375104854 on dated 15 Aug 2013 Amount is Rs 255.0.
Above amount is already deducted from A/C Txn no # 322716331492 (I got auto SMS after deducting money from my a/C)but above no is not recharged I also conform from Reliance customer care.
I never aspect such type of mistakes r happen if we r using Paytm App
Please conform the status as early as possible
Male ImageMr. Ramesh Says

Last month 17th i will recharge data indica date card, during this transcation i will select the wrong amount (Rs:220), but that amount debited in my account immediately, and final summary report from paytm wrong amount selected that amount will return with 7 days, but still i am not received the payment, can you support and solve the issue and credit that amount in my account immediately.
Male ImageMr. MALLIKARJUN C G Says

i had recharged my AIRTEL Prepaid number 8971360631 with an amount of Rs.150 and my order no. is 122343422.The recharge was not successful but My bank account balance was debitted by the same amount.Also I had confirmed from the Airtel customer care and found that recharge was not made successfully.so I request you to please solve this issue as soon as possible or refund my money back.
Male ImageMr. Nitin Yadav Says

I did recharge two times in my relience smart no. ie 9126622021 on 18-7-2013 of 55 rupees using Paytm services,one ot my recharge was not successful and other shown successful but i did't get the balance. This is the reference number of my transaction.I want my money back to be credited to my account.It would be needful if its done as soon as possible. 241690855IGL1412390 TRANSFER TO 32622893240 PAYTM MOBILE SOLUTIONS
Male ImageMr. Dikshant Ahuja Says

I had made the payment for the airtel internet recharge against the mobile number# 8375895582 for the amount of Rs 150/- dated 18/08/2013 from my credit card but I didn't received the internet usage on my number and the amount is deducted.
ORDER NUMBER# 122897062
Please Resolve ASAP.
any clarrification can get in touch with me at the same number# 8375895582 or E mail @ dikshantahuja6@gmail.com
Male ImageMr. parvej ansari Says

i am md parvej ansari.my email id is mdparvejansari1@gmail.com..
tonight at 0045 hours i was doing rs. 55 recharge of my reliance number which is 7864057847.while recharging at the last moment where secure code has been asked.i was putting my code insert the box then my phone which is galaxy nexus get hanged and automatically it gets restart.after restarting when i again open the paytm application this time it was opening from begining and my previous 50 rupees deducted from my sbi bank account atm and rs.5 from my email id store.now i am completely helpless.please do something and refund my above sums.it will be very grateful to you.thank you.
Male ImageMr. Bishnu Prasad Panigrahi Says

Dear Sir,i have recharge Vodafone Recharge for 298 my order no - 122482183 through Net Banking the amount has been deducted and also receive a message from the bank Ref no - (STUBP-10805780)but the recharge was un Successful . It was 48 hours . Kindly arrange to Refund my account also or PayTM cash . Mail ID - bishnuprasad panigrahi126@gmail.com .
Male ImageMr. Amol chaudhary Says

I tried to recharge my T24 number 8237847939 but i m getting a msg saying payment declined by bank n on the other hand bank sent me a msg saying thanks for using your sbi debit card for purchase . So kindly look in to d matter n do the neeful n ket me know weather the bank is at fault or u r going to refund my money same thing happen twice n both txn#081912910453 ,txn# 081912939299.
Male ImageMr. Prashant pradhan Says

I have recarged of Rs 126 order number 123025587 it ful and the was unsucessful and its has been deducted from my account .So I want refund back that money within today 11 pm otherwise I will complain to police because this is my 4th time whic...h is happened so I want my money back as soon as possible.My email id is khirmeetpradhan123@gmail.com and my phone number is 8583817089.
Female ImageMs. Sankari C Says

I was recharged my Tata photon on 4th Feb 2013 through Paytim of Rs.2400. The reference No is 71489994. But it was not recharged and mentioned Your order was declined by null. The amount has been added to your Paytm Cash. But it was not in my paytm cash and not credited to my account. I was sending lot of mails regarding this and tried your tollfree number it is not working. So kindly do the needful to get back my money asap or provide the concerned person contact details.
Thank you
Male ImageMr. Gourav Says

I have debited rupees 320 on 20/08/2013
from bank of india debit atm no.5264951725831659 for recharge of Airtel digital TV.
Due to network problem recharge not
successful. You are requested to return
back my Rs 320/- in my account. Please
confirm to me on my mail
(gouravmandal.786@gmail.com) my telephone
No. is 7354669889. My Airtel digital tv id No. is 3008138627
which payment was deducted by you
from my account.
Male ImageMr. padman kumar jena Says

I recharged a videocon d2h having card no 42871549673. Rs 1320 deducted from my debitcard on ur order no 121568382. But d2h not recharged. For ur info for further action my videocon d2h id is 99148289. I request pl recharge the same money or refund that to my account. My phone no is 8125371810. Pl consider the problem
Male ImageMr. vengalarao Says

this is matter about on the day Aug15 ,that day I'm install new paytm app and I'm recharged to my first mobile number with the recharge of 220 ,i don't get 25% cash back.please check the mail my mail is "mvengalaraochowdary@gmail.com". And I'm like paytm on Facebook and Twitter as that email i don't get any promo codes .please check the current issue. thanking you sir,
Male ImageMr. vijay giri Says

I made a special recharge of 699 on my tata indicom no
9211363134 on 24.08.2013.My order no was 124783821 which was successful but
I failed to receive the benefits of the recharge.My tata customer care executive also confirmed that no recharge to my no has been done.however balance has Been deducted.kindly look into the matter and return my balance to at least pay time cash.
Male ImageMr. Nageswararao Says

Hi team,

My self Nageswara Rao . Alla, I am using Paytm application,
August,25,2013 Sunday 7:10 pm I recharged my Vodafone no 9493943982 with 50INR my balance has been charged/withdrawn my account but not recharge my account, please help me on this ORDER NO#125347663

Please help me on this as soon as possible 50INR LOST FROM MY ACCOUNT

Thank you.
Male ImageMr. tejbir singh Says

i have recharge mobile no 8281908672 with an amount of 135 rupees . At recharge time i got msg your recharge is not done and payment is refund.in my order there is no record of this recharge. But my bank debit 135 rupees and not refund till date. My recharge date is 21 aug 13 and my paytm register no is 9323804235.my email id is only01love@gmail.com. And paytm name is kadian12345
Male ImageMr. Mrunal Prem Bhatia Says

I have recharged online of videocon D2H and balance deducted from my account but in my orders it still shows payment in progress.also there is no cash in paytm cash under my account.I have also received confirmation from the bank that i have used my card to do the recharge.my order number is 125521565.My ID for D2h is 41951950.My email address is mrunalbhatia94@gmail.com
Male ImageMr. Natesan Narayanan Says

I paid Rs 170 to my Tata Sky account 1088935471 through your site. Still not showing in Tata Sky. Please re credit my my bank account or send a cheque for Rs 170.00
to N. Narayanan
Unit 3, vantage Sunrise,
32 Coastal Road, Besant Nagar
Chennai 600 090
My Tel 9444 003894

Mr.Mahender Says
I recharged my mo.no. 9868836201 from sbi net banking for rs. 1508/- on dt.26/08/13 vide order no.125547949 and msg recieved by paytm recharge with mtnl failed while rs 1508/- has been credited from my sbi account and also msg recieved i.e. refund of rs 1508/- to paytm cash done but I have not recieved any amount till yet.kindly refund rs 1508/- in my ACCOUNTat the earlist.
Male ImageMr. rohit sarda Says

I recharged my card on 25th of august of rs 250 docomo twice
Both the time my money deducted from bank balance yet i have not received any paytm cash or refund in my bank...i emailed and called twice no rpl from paytm...kindly request u to refund my money asap..
Ticket no #100844313
Male ImageMr. charan Says

My videocon d2h is not yet recharged.my customer I'd is:74729056.I recharged an amount of 1320 rupees from axis bank debit card on 25th august 2013 at 11:25pm from your paytm website.the transaction I'd is:542557806.I contacted videocon customer care but the reply was that,they have not received the payment yet.kindly solve this matter since the line will be disconnected.

I have recharged Rs 100to my aircel mbile no. 985379692 paytm txn#201310053162 and rs 110 to my reliancemobile no 9861532664 paytm txn#201310054925 on 30th aug 2013 at 4.10pm..BUT THE TRANJACTION FAILED ...plz refund my money to my account no 31124421779(sbi debit card) card holder name-DAMAYANTI SAHOO.........PLZ

Male ImageMr. neeraj kumar Says

I had recharged Rs-200 to my bsnl MOBILE NO-8901397406 through sbi debit card using Paytm site on dated 30.08.13 time 10.30am and I get no confirmation massage from paytm site that my account has been recharged, my balance deducated from my account but my mobile number does not recharged . I would be glad if takes some action against Paytm.
Male ImageMr. ganga Says

hi, My name is Gangadhar sahoo and on 2nd sep at around 7:00 pm I did a transaction through paytm, it was tata docomo mobile talk time pack of Rs 40. but still I do not get any sms or notificaton. and my amount has been debited from my SBI bank account. the number is 8093482313. kindly help me... thank you !!! Regards Gangadhar sahoo 9778396911
Male ImageMr. Mahesh H Badhiya Says

on 22.03.2013 i have made e-payment for Rs. 180/- and order no. 201307576644 to wards renewal of subscription for one month. This is Vedeocon DTH ID no. 62706514 Mr. Mahesh h Badhiya and my e-mail id Maheshbadhiya@gmail.com.The SBI bank debited the amount from my account but i have not revived any your message. My contact No. 9979925879.
Male ImageMr. gopalaiah chebrolu Says

Dear Sir,
From my account, Rs. 350/- you have deducted , out of which, you have recharged Rs. 50/- for recharging BSNL cell no.9493170498. Hence, there should be Rs. 300/- but, you have informed in your reply dt.3/09/13,that there is only Rs.200/- in your pay time account. please clarify and recharge my DISH TV Vc no. 01501783817, as already requested by me.--- Gopalaiah chebrolu
Male ImageMr. Avneet upadhayay Says

Dear sir/madam,

I am customer of paytm. sir/madam I had reacharge of my cell phone number 9911634920 and order number is #125292705 this reacharge is not sucessed and amount has deducted from my account(25 August 2013) after that amount not refunded till 4 september 2013. I request to you please refund amount in my account.
Male ImageMr. Nandan Verma Says

i have recharged my bsnl no 09403707093 with 140 (internet pack) using my icici debit card today ( 04 sep 2013). but i did not get any balance in my number, even i dint get any msg regarging the recharge and the amount is detected from may debit card
my order no is 129189522
kindly fix this problam as soon a possible or refound the amount.thank you

nandan verma
air force station pune.
mobile - 09529000001
Male ImageMr. Amit Kumar Aggarwal Says

Dear Sir/Madam,
Today i have recharge my mobile no.9289804665 twice and my credit card has been debited by the said amounts i.e Rs. 49/-+Rs. 130/- vide order no. 129636016 and 129648570 on 05/09/2013 but my mobile was not recharged by these two amounts and i also want to know that i have a coupon from your side which is drawn on domino's pizza for Rs. 100/- only but it also not be utilized because domino's pizza doesn't consider it against my online order. please suggest me what to do with immediate response
Male ImageMr. Sidramanna Says

Hi This is Sid, am wriing from Chennai, i paid my reliace data card bill on 28/8/13 but my transaction was unsuccessful (transaction amount Rs 449) Rs 449 is diducted from my account and its not credited back to my account even after 10 days, i called your customer care number 1204770770 i am getting this no is invaild. please let me know when you will credit amount to my account ??
Male ImageMr. kiran Says

I tried to pay the bsnl modem bill through paytm with an amount of Rs. 867/-. But amount deducted from my account and the modem card was not recharged. it is requested to reback the amount to my account.

kiran pns
administrative officer
horticultural college
venkataramannagudem - 534 101
Male ImageMr. ANURAG RANJAN Says

hi, My name is ANURAG RANJAN and on 6th august at
around 4:15 pm. I did a transaction through
paytm, it was aircel mobile of
Rs 30. but still I do not get any sms or
notificaton. and my amount has been debited
from my sbi bank account. the number is
8507833014. kindly help me... thank you !!!
Regards ANURAG RANJAN (8873150817)
Male ImageMr. Abhishek chaurasia Says

hello sir ,
today 6/9/2013 I recharged 80 rupees in airtel mobile number is 9794718844 throgh paytm but this is not successful. and my sbi account balance is allredy less 80 rupees .
sir pls solve this problem .......
Male ImageMr. Anuj hansda Says

Today i recharged my IDEA no-
8873047158 but by mistake i recharged wrong
no- 8873047159
Recharge of Amount Rs 50 s done on wrong
number. I did it from paytm.com and my
order no is
Kindly refund my amount 50 to my Paytm
Looking for your reply.
Female ImageMs. malvika Says

Just now I was trying to recharge my datacard through paytm. I had Rs.195 in my paytm cash. While recharging it showed that paytm cash is giving 195 and i need to pay 400. but unfortunately my net stopped working. when i again logged in my paytm cash was nil. kindly help me to get my paytm cash back.
Male ImageMr. Mayur prajapati Says

I was do the billpay via paytm . But i am not get it recharge . Then i do transfer my money in my bank account but i am not get it my money refond . So i request you please give me my money 403 plz i request u
Male ImageMr. Mayur prajapati Says

9033794979 reliance pospaid no . I was do the billpay via paytm . But i am not get it recharge . Then i do transfer my money in my bank account but i am not get it my money refond . So i request you please give me my money 403 plz i request u
Male ImageMr. Gowtham Rajkumar Says

I have selected a wrong option in recharging my photon plus and my amount rupees 1460 has been locked by you. I saw on your website that amount should transferred to my bank account after 21 days.But i want my money within 5 working days.My request is reasonable so please consider this and make immediate process.
Male ImageMr. Raghavendiran Says

Hi,i made a recharge of my mobile nummber 9442414611 ( BSNL)with Rs99+1+100=200 through paytm on 9 th Sep 2013, my ammount was debited ,but my no is not recharged still now,please refund my cash to paytm cash; MY ORDER NO IS 130786289 onwards
Male ImageMr. akash Says

I recharge By paytm on My Bsnl no.7588407448 of 302 of data pack of Maharashtra region but it is successful amount was Deducted from my Account But recharge Is not successful i have no Any Massege On My bsnl mobile No.order No.is 130800223.please Do rechrge or give back my amount urgently..
Male ImageMr. AJAY RAWAT Says

MOBILE NO.+91-9560325251
Male ImageMr. PARTHA MISHRA Says

Its very I sad to say that I have recharged Reliance GSM mobile(9778159764)
for Rs 110 having
Order no 128953365 on 3/9/2013, but till today there is no refund, no
then r u asking for Ur service,extremely bad,horrible, I need
the compensation for this delay otherwise I put off a case against u
for justice.
Male ImageMr. sumant rawat Says

I made a transaction of Rs.50.00 on sbi credit card xxxxxxxxxxxxxx21 at paytm.com on 11 Sep 13 to recharge my mobile no. 9757139521 (MTNL). However recharge not get successful and Rs. 50.00 has been deducted from my saving account. It is requested that same amount may be credit in my saving account/Paytm account
Male ImageMr. prakashbhai Says

my name prakashlathiya i have recharged my airtel dth on 05/09/2013 for rs 220.transaction id no is 32622893240 paytm mobile solutions.i have paid it by sbi bank net banking.amount has been deducted but its not refecting in my paytm account. kindly provide me a solution. EMAIL-K_p161@yahoo.com thanking u. pls refound my acount my nomber 9998842682
Male ImageMr. ohapatra Says

Dear sir,my SB account has been debited with Rs.200/- through SBI Net Banking with Reference No.IGMO864034 dated 17/09/2013 at 12.56.47 pm towards the recharge voucher of BSNL for recharge of my mobile No.918763992586 but till now the mobile has not been recharged.I am a regular user of your service and have been always satisfied with your excellent service. Please help in the matter to ensure recharge of my mobile no.918763992586 for Rs.200/- at the earliest.with regards. Bansidhar Mohapatra dated 17/09/2013 1.58 0m
Male ImageMr. Pawan Kumar Says

Hi Pay ATM Customer Care Team,
I have try to recharged Rs.- 54.00 in my mobile no. 9470645349. Through my credit card (credit card no is 4541982333381884) on dated 22-Aug-13

But not recharged successfully. After that my money not transfer in my credit card account.

So plz do the needful. Return my Rs. 54.00 in my credit card account.
Female ImageMs. Rukmani Says

I recharged my prepaid mobile number 9699155185 for Rs. 120/- on September 14, 2013. The amount got deducted but i did not get balance. I did one more time for that also the amount got deducted but i got balance for this attempt. But the first Rs.120/- i neither got balance nor it is showing in the paytm cash nor it is come in my bank account. Requested to pl look into the matter and solve this problem on priority.
Male ImageMr. dharmender Says

I had recharged my toll tag no6395791105031454 on 18 Sep 13 at 04:06 pm with an amount of Rs 440/ and my order no is 134209687. The recharge was not successful but it is showing successfully in the site ,whereas
My ICICI bank a/c was debited for the same amount. I had also confirmed from the toll tax customer care and found that recharge was not successful. It is requested that this issue may be resolved at the earliest and refund the amount .
Male ImageMr. ANKUSH KUMAR Says

Sir i am ANKUSH KUMAR VERMA my mobile no is 9555126078, mail id ankushk552@gmail.com

i had recharged AIRTEL Prepaid number 8800208084 with an amount of Rs.330 date=15/9/2013 and my paytm order no. is201311610260
And POS no.=00003332 .The recharge was not successful but My bank account balance was debitted by the same amount.Also I had confirmed from the Airtel customer care and found that recharge was not made successfully.so I request you to please solve this issue as soon as possible or refund my money back.
Male ImageMr. Anoop kumar Says

your order summary order number:136238869 order date 23 sep 2013 07:29 pm s.no. description status amount(rs.)1 recharge of 25 for vodafone mob number 9839682428 success net payment received 25 rs.25 payment mode rs.25 paid by DC(!). your bank reference number is IGM2867120 sir I hve recharged my mobile A/c and above massage has been shown but my A/c has not been activate.so,kindly eradicate my problems. Thanking you,
Male ImageMr. Aryan Rawani Says

I did recharge of 50 rupees to my docomo Number 7798022505 on 23/09/13 using Paytm services,my recharge was not successful but the amount has been debited from my HDFC account. I want my money back to be credited to my account.It would be needful if its done as soon as possible.
Male ImageMr. subhash gawade Says

I have recharge Rs.255 on my Reliance data card No.7303323780 VIA PAYTM.COM, My order No.is 136058855,my recharge was not successful but amount has been debited from my account.Please do the needful as soon as possible.
Male ImageMr. Ashutosh Kaushik Says

Dear sir, i have made e-payment for Rs.1360/- on date 17/09/2013 of my vodafone postpaid number, it was unsuccessful but amount has deduct of my bank account after that i hit button (refund to bank account) it show me 21 days remain timing to refund the cash of my account, can it will be possible? Its my request to refund my cash in my bank account Please...... any suggestion contact me on my mail id- panditboy684@gmail.com
Male ImageMr. anurag Says

sir/mam i have recharged my bsnl no 8765456901 with 100 using my pnb debit card ( 24 sep 2013). but i did not get any balance in my number, even i dint get any msg regarging the recharge and the amount is detected from may debit card my order no is 136655943 kindly fix this problam as soon a possible or refound the amount.
Male ImageMr. joyash Says

I rechaged my bsnl mo.no.9426542184 on 23rd sept. with Rs.249.00. Amount is debited from my a/c and also cedited your a/c paytm mobile solution.noida By order no.136329130. It show on your recipt successful, but my phone is not rechged with said amount. so kindly refund theamount Rs 249.00.

Tomorrow, I recharged on Mobile No.8765943044 for Rs.200/- via Paytm.com. My Order No. was 136657824. Message for Recharge successful received, but could not recharge my Mobile.
kindly look in to the matter and arrange to solve my problem at an earliest.

Please reply me on dksinhanirja@gmail.com.

Thanking you.

D. K. Sinha
Male ImageMr. Tusar Kanta Swain Says

I Sri Tusar Kanta Swain from Bhubaneswar, Odisha would like to lay the following few line for your attention and immediate necessary action.
That I had recharged Rs. 200 ( Top up) to my BSNL ( Odisha) mobile No. 9437376769 through your so called reliable paytm application on 24.09.2013 at 2.25 A.M. I had got the message regarding successful recharge. My order was No.136360536 and a sum of Rs.200 had also been deducted from my Bank Account. But till date no balance (RS.200) has been added to my BSNL account.
Kindly look in to the matter other wise I will go for legal action against you.
Male ImageMr. Sushil Kumar Says


On April 08, 2013, I tried to recharge my moblie no 9780554938 with Rs 3200 thrice, but every time, It showed failed. But my balance had been deducted from my account. I remained waiting for your action, but there was no action fromyour side. So on 4 Aug, 2013, I registered requests for the refund. Mr Ankit responded for my queries,he asked for bank statement, I gave him and after checking he assured me to refund my balance, but no action was taken.I was asked for wait 21 days. But nothing happended.
My order no are 86091356,86162006 and 86162114. Kindly refund my balance. Otherwise I will take legal action
Male ImageMr. add my ac 400 cash Says



ACCOUNT.Recharged of INR 200+200=400 . I have done this

16-09-2013. My mobile number is

9767882227 ,9421055115 My mobile number service provider is
My paytm a/c add cash 200+200=400 but deibit my a/c 400 rs my a/c 0740501024408
but at the time of charging its shows BSNL. Please
Male ImageMr. Prasanta Kumar Sahoo Says

I had recharged my AIRTEL Prepaid number 9535243871 with an amount of Rs. 50 and my order no. is 154738745.The recharge was not successful but My bank account balance was debitted by the same amount.Also I had confirmed from the Airtel customer care and found that recharge was not made successfully.so I request you to please solve this issue as soon as possible or refund my money back.

I had recharged my IDEA Prepaid number 8651121950 with an amount of Rs. 297 and my order no. is 155936744.The recharge was not successful but My bank account balance was debitted by the same amount.Also I had confirmed from the IDEA customer care and found that recharge was not made successfully.so I request you to please solve this issue as soon as possible or refund my money back. & my bank transfer no( Rs. 297 from HDFC bank transaction ID: 113101837163838)
Male ImageMr. Vel Murugan Says

My mobile no is 9488078765 on 17 Oct'13
4:15 pm i have taken a BSNL Prepaid mobile top up..but my money has been deducted and Recharge has not been completed..so I request you to kindly send my refund back to my bank..even I got ur msg also that u refund my money back in 24 hrs but it has not been done..plz let me know how much time it will take to complete my resolution..I shall be thankful to you
Male ImageMr. sailesh patel Says

On 24-10-2013 evening I made bill payment of RS.350 Connection reliance CDMA mobile for two times But that recharged has been failed also amount has been debited from my account two times.I got SMS Amount refunded Order No:158262477 and order no:158264396.please refund the amount.please do the needful as soon as possible.thank you.
Male ImageMr. Md Shakil Says

Dear Service provider,

With great disappointment I am writing this mail. I tried to recharge my mobile no. 8439788862 TATA DOCOMO GSM with Rs. 70/- but it is not recharged and my bank account is debited with the same amount. The order no. of my PAYTM transaction is 160418702. I request to refund my debited amt into my bank account as soon as possible. I also got mail from PAYTM that it is refunded but it is not refunded.

so please do the needful on urgent basis.
Male ImageMr. Hazarath Kumar Says

Dear Team
I paid mobile bill on 24-Oct-2013 using my hdfc credit card and amount is detucted but mobile bill is not paid. please revert my amount as per below details.

Date: 24-10-2013.
Merchant City: NOIDA.
Amount: 1180.

please call me if you need any more info.
Mobile: +91 917 171 2155.
Male ImageMr. Suresh Kumar Says

Sir i have recharged RS 294 using paytm to my reliance data card. The money has been deducted from my acount but recharge was unsuccesful.my order no is 170900376. please solve this issue as soon as possible.
Male ImageMr. Dinesh Chand Meena Says

I have recharge of my mobile no 9971446341 in your web site paytm on date 18th october 2013 amount 330 rupees but some problem in your site and my amount 330 rupees is deducted in my account and not come any balance in mobile no, pls refund this amount in my account.
Male ImageMr. Om Dwivedi Says

I had recharged my BSNL Prepaid number 9425363642 with an amount of Rs.139 and my order no. is 181104382. The recharge was not successful but my bank account balance was debited by the same amount. So I request you to please solve this issue as soon as possible or refund my money back.
Male ImageMr. Udaya Kumar Says

I will recharge at your website, But amount was debited till now recharge not received. So please check at your web site and feed back to me.
Male ImageMr. Nadeem Khan Says

Hi, I have been trying to recharge my photon plus number: 9212043754. But every time it got failed and end result is that it is still not recharged. But when i am checking my credit card statement, an amount of 1205 has been deducted three times which never got refunded.
Kindly let me know the problem, and provide your help as early as possible.
Male ImageMr. Shivam Says

Not getting recharge to any number always showing recharge failure.
Male ImageMr. Dharmendra Sharma Says

I have recharge a docomo no (9045772778) for rs 200 through net banking and my account has been debited by rs 200. But i did not credited the said amount in my mobile no. So it is requested to you please credited as soon as possible and inform me by message and by mail to cssharma1984@gmail.Com.
Male ImageMr. Chetan Says

I have done a recharge of vodafone on my number of amount rs. 149/-. With the order no as: 524065564. The payment has been transfered successfully, But the recharge of amount 149rs. Has not yet credited to my account. Please resolve the issue.
Male ImageMr. Abdul Hakeem Says

I have recharged my aircel number rs 148 amount is debited in my account. But recharge was not done.
Male ImageMr. Ashu Singhal Says

I have ordered two mobile flip covers at once. But got delivered only one. Though i am charged for two. My paytm order no is 523287384.
Male ImageMr. amit jangra Says

Sir today i recharge my mobile no 9416482523. But it cannot recharge till now. My order no is. 526850385. And rs.160 amount is deduced from my account. Please sir solve it as soon as possible.
Male ImageMr. aman kumar Says

Sir from my paytm account i have paid my BESES yamuna bill. I had tried even 10 times but it always written failed. Kindly tell me the problem urgently because the last date of my electricity bill payment is nearly.
Male ImageMr. Abhishek kumar Says

I recharged my vodaphone number 7549160673 with 74 rupees amount deducted from my paytm cash and my number is still not recharged.
Male ImageMr. Uma Singh Says

We have recharge my mobile but recharge is failed i want know how many time refund my money.
Male ImageMr. Kamil Khan Says

My paytm is not working. My paytm balance-696 rupees, How can uses paytm balance. Pleas help me it is argent. My mobile no-9599257005.
Male ImageMr. Praveen Singh Says

Paytm website is not working properly from last 15 days.
Please advice me.
Male ImageMr. Sanjay Says

I have recharge tata sky id 1073466508 from ac no 20017791754 payment paid. But recharge not successful.
Male ImageMr. Satish Says

Sir, I recharge my aircel ph no 7503823850 on 28/06/14. But it is failed. But my payment is not credit in my account.
Male ImageMr. srijan kumar panda Says

I pay my best light bill today and amount 2865 rs is deducted from my account, but bill payment showing still pending.
Male ImageMr. Preeti Gupta Says

I recharged the number 9234326049 but the amount has been deducted, but the recharge did not happen can you help me out with the same.
Male ImageMr. Deekshith Sharma Says

By mistake i have recharged the wrong number with an amount of rs. 499 and even the recharge is successful. So, is there any way to get back my recharged amount?. Waiting for your reply.


Male ImageMr. inayath Says

Dear sir just know i recharge my videocon d2h online recharge on this web site but till not recharge that id number is 552488624.
Male ImageMr. manish Says

Hello sir i recharge my postpaid number 9302812523 but not success. Amount is creat 3000rs. My debit card.
Male ImageMr. SHEELA TIWARI Says

Dear Mr Deepak, Reference our order no 539423146. We have check with our HDFC bank and found that amount of Rs 1430/- has been debited to my credit card statement, as per HDFC credit card bank statement payment has been released from my bank and same amount has been credited to PAYTM account. I requesting again and again please execute my order and release my power bank vide order no-539423146. Please confirm because this transaction pending since 26Th JUNE-2014. Please treat urgent and resolve it Credit card statement attached as per your requirement. Thanking You Regards.
Male ImageMr. Rakesh Says

I have forgot my paytm password and unable to change my password. Also unable to create a new account, it show msg 'this mail id already registered'. I can change my mobile number but email will be same then what is meaning of this message.

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Paytm is an e-commerce company based in Noida, Uttar Pradesh which specializes in recharges and bill payment services. It is an online platform that enables the customers to access payment and recharge related services. Paytm also has a mobile application, which is a unique facility for the users...

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