Parryware Customer Care Phone Number



1860-425-5999 / +91-44-49022000 / +91-124-4278347 / 48
No:62, KGN Towers, 4th Floor, A-Wing, Eithraj Salai, Egmore, Chennai, Tamil Nadu, India.ranganathanke@parry.murugappa.comwww.parryware.in

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What is Parryware and What They Do


Parryware is a leading business house based in India. It was introduced by EID Parry Limited, the oldest business group in the country which has been performing business from approximately 225 years. The company was founded by Thomas Parry. It is a manufacturing company that manufactures bio-products. Parryware is a limited sanitaryware company. The company was originally originated in the year 1788.

Customer Contacts Of Parryware


Parryware has adopted a customer centered approach and assures all the important customer services. The retail company has devised various helpline channels to allow easy access to customers. To contact Parryware use fallowing numbers:
  • Contact Number for Marketing Office
    Phone: +91-124-4278347 / 48
  • Contact Number for Sales Office
    Phone: +91 44 49022000.
  • Contact Number for Customer Contact
    Phone: 0422-4373137


The Parryware company's corporate headquarters are located in Chennai, Tamil Nadu, India. The company provides bathroom products, kitchen accessories, sink, bathroom tubs, cabinets and many other products. Parryware Roca Private Limited are developing world class bathrooms in all their newly projects across the town, with unmatched quality, international styles and state-of-the- merchandise. As the 'Superbrand of India' stand, Parryware is the initial sanitaryware generator in India to be conferred. The company has five production facilities spread across the country. Parryware has an extensive circle of vendors and suppliers across the nation which supplying products in the various Indian households.

The customer care number of Parryware can be contacted from West Bengal, Bhopal, Orissa, North Delhi, Hyderabad, Amritsar, Rajkot, Dehradun, West Delhi, Kerala, Faridabad, Trivandrum, Navi Mumbai, Vadodara, Tamil Nadu, Noida, Chhattisgarh, Chennai, Patna, Shillong, Jalandhar, Punjab, Thane, Trichy, Jamshedpur, Madurai, Jharkhand, Karnataka, Nagpur, Kanpur, Andhra Pradesh, Patiala, Varanasi, Aurangabad, New Delhi, Mysore, Sangli, Pondicherry, Agra, Udaipur, Kolkata, Salem, Lucknow, Vijayawada, East Delhi, Gujarat, Mangalore, Uttar Pradesh, Ernakulam, Delhi, Indore, Vellore, Ranchi, Chandigarh, Assam, Goa, Bihar, Erode, Pune, Himachal Pradesh, Gurgaon, Mumbai, Jaipur, Goregaon, Raipur, Maharashtra, Bangalore, Nasik, Allahabad, South Delhi, Meerut, Madhya Pradesh, Coimbatore, Ahmedabad, Rajasthan, Baroda, Ludhiana, Surat, Jammu, Uttarakhand, Visakhapatnam, Gorakhpur, Gwalior, Cochin, Bhubaneswar, Ghaziabad India, etc.


Online Contacts Of Parryware


Parryware assures all types of customer care services that consists of both online and offline services. The online customer support of undertaking allows customers to collect information about the plans and services. Customers are empowered to trace the location of nearest MTN store online. To avail the online support of Parryware do, fallow the links: http://www.parryware.in/contact_us.php

   



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Parryware Delineated Here With Complaints and Reviews

Customer care male
Mr. Purushottam TripathiNov 21, 2016

Your Lucknow office nither solving the problem nor picking the phone. Kindly advice how the problem will be solved.

Reply
Customer care female
Ms. M S ShaikNov 19, 2016

I purchased parry ware western commode. For this input water tank water is not flowing in the tank. Please send mechanic. Ipurchased it about nine months back at vijayawada. My contact adress ms shaik principal, 6-10-143/6 vidya nager repalle-522265. Guntur (dt) A. P.

Reply
Customer care female
Ms. Sushma G SNov 03, 2016

Have bought two nos- Indus wallhung EWC WITH CISTERN from Parryware in February 2016. Have been facing issues with the flush tank siphon from the beginning, does not flush properly at all. Kindly have your person to come and rectify the problem. Contacted J. P. SANITATION INDIA PVT LTD- located on CMH road, Halasuru, Bangalore-560 008 where we had bought the sanitaryware, they asked us to contact Parryware customer care directly.

Reply
Customer care male
Mr. Sumit GoelNov 02, 2016

We are located at 524 sector 12 a panchkula haryana, facing flushing problem spare part are not available in the market. Dealer are sugggesting to lodge complaint on toll free, but toll free is not working showin in valid 18604255999.

Reply
Customer care male
Mr. AntonyOct 30, 2016

Bought a cascade model closet in 2003. Water leaks continuously. Leak started a long back. Tried changing the washer many times, but didn't workout. The closet and tank are in good condition so I would like to change only the system inside. Is it possible? If possible where can I get the spare and what is the cost. I am from Muvattupuzha, Kerala.

Reply
Customer care male
Mr. Shaji OommenOct 10, 2016

I have been using for my the kitchen two of your taps, expensive ones, of recent there is leak from both the taps. Please arrange some one to come and rectify the same. I am a lawyer residing at House number 41/ 3637 A, chittoor road, Kochi 18, Kerala State. Mobl. No. 9496022434. Land line number 0484 2390434. Hope you would oblige. Regards,
Shaji Oommen ,
Advocate. Hochi 18.

Reply
Customer care male
Mr. Yatin GamitOct 10, 2016

Our office at rajhans head office varchha road varachha, oppsite gitanjali petrol pump surat, gujarat- India. We are facing the problem in our wash room flush push button is not working. We are call to tollfree number, but not response properly by team and not attend the complain to yet by team. Yatin Gamit
+91 99049-44430.

Reply
Customer care male
Mr. Subodh V DukhandeOct 09, 2016

RESPECTED SIR /MADAM
MAITREYA BEACH RESORT AT DIVE AGAR, TAL SHRIVARDHAN, ZILLA RAIGAD
WE HAVE TOTAL 20 RROMS WITH PERRY WARE CP FITTING MODEL "AGATE"
WE NEED TO SRVICINH OF ALL FITTINGS WITH SPARE PARTS
TOIET FLUSH SPRINGE and IHHER GREASE FOR SMOOTH RELEASE OJF FLUSH
MY WHATS UP NO IS 7770082668
I CAN SENT YOU PHOTO OF FITTINGS ON YOUR WHATSUp NO, if provied.

Reply
Customer care male
Mr. Sabu VargheseOct 05, 2016

I am from Chennai; I have a problem with the flush system of Parryware cascade WC. When contacted the 'Parryware friendly services' at T Nagar, Chennai, they asked me to register a complaint for a technicians visit. So this is to request for a technician visit. I also need a replacement for he toilet seat cover for cascade.

Reply
Customer care male
Mr. Suneel SehgalOct 04, 2016

Hi I have purchased Parryware flush valve in 2015 it is not working properly I have tried to call Customer care Ph0nes mentioned, but no response no body is taking calls Toll free number Is also not valid I am not able to contact customer care so how can I get the services in Faridabad (Haryana) I am not satisfied with the product quality and service.

Reply
Customer care male
Mr. P HariprasadSep 21, 2016

I have given to your representative of Mr. s v ramana for roca viojrory outlet and Parryware lineya and push on 11. 8. 16 and paid the amount of rupees. 2470/- against receipt number A 980 sylog management services P ltd, Cochin. Till date nobody attended and even given spares. Please let me know the latest possion regarding my order. P Hariprasad /7/710 are s road, rly koduru-516101, kadapa district A. P
9440941265.

Reply
Customer care male
Mr. Shubhabrata MitraSep 18, 2016

I have two numbers casecade model cistern which was purchased last seven years back. Recently we observed both having water inlet problem. Please send service representative to rectify. My address: 3b Akanshya Apt., Block-C Tagore park, 704 Laskarhut Road, Kolkata-700039.

Reply
Customer care male
Mr. Ram MadaneSep 14, 2016

I wanted technical person for on call service of Parryware urinal and washbasin sensors repair and maintenance immediately please provide contact details for the same ASAP only for Mumbai then I will contact to direct technician.

Reply
Customer care female
Ms. Pooja RaniSep 05, 2016

Hi,
We Parryware toilets and their flush is not working kindly send some body for repair and servicing as soon as possible at below address. SOS Enclave
Sector-29, Faridabad 121008
Haryana
Contact no -91 129 4295555- 4295529.

Reply
Customer care male
Mr. Subodh KumarAug 31, 2016

The flush system of my one piece commode is not working properly. This one piece Entice toilet was purchased in 2011. Kindly direct your service center in Patna to attend and rectify the problem. My address is as follows -
Flat No. 301, E- Block, Jagmanoshree Garden Apartment, Ved Nagar, Patna - 800014.

Reply
Customer care female
Ms. Mrs. ManekiaAug 26, 2016

My Parryware flush tank is not working. Request you to please depute a technician to rectify the problem. Thank you
Mrs. Manekia
402 Belmont
37-D L. Jagmohandas Marg
Behind Matru Ashish
Next to Tytan Building
Off Nepean Sea Road
Mumbai 400036.

Reply
Customer care male
Mr. Cdr N D SharmaAug 24, 2016

There has been no response at all from your Customer care numbers provided. I have CASCADE model flush tank for toilet. Its black rubber gasket has deteiorated because of ageing and it has brittle and broken in at places. Therefore there is continous leakege of water from flush tank to commode. My query is where can I get this gasket at Mumbai. I am residing at Jalvayu Vihar, Powai - central suburb of Mumbai. My contact number is 9769360395.

Reply
Customer care male
Mr. G B MurthyAug 23, 2016

I am living in Chennai. I have constructed my house five years back and installed Parry ware fittings. Overall performance is good, but the cold water tap in one of the bathroom the thread had become loose and water is coming very very less. Besides that I want your services to check all the fittings and also drain off the muck collected at the bottom of the drains from Wash basins. Can you please advise what is to be done. G Bhanumurthy.

Reply
Customer care male
Mr. G.shunmugasamy, Technip India LtdAug 10, 2016

A Touch free Urinal basin (White shade) had broken at our office about two months back. My continuous follow up with your local Customer Care (Friendly Services) for replacing the same has not been successful. Kindly arrange to supply the item and complete the installation.

Reply
Customer care male
Mr. K C BhasinAug 01, 2016

Cistern top button set replaced wrt complaint CGR167135 on 30/07/16 by your technician. Supplied item has inherent design defect. Thicker Teflon shaft goes too tight into the metal tubing of the fixed portion and hence gets stuck into metal tubing and water flow does not stop. Even if you decrease shaft dia a little, it will have play while fitting into top button as it will then have play. My previous set did not have any of that problem. It is design fault seven not Technicians fault. As a result I have made my own Jugad, which works faultlessly. Your set is removed as it is of no use. This feedback is given as your customer care contacted me. CGR168004 of date refers. Photo of struck shaft into Tubing is attached. Gp Capt K C Bhasin Chartered Engr. (Electronics) Chosen file in jpg not appearing attached?

Mob 9968313735
708, Sec. 40, Gurgaon.

Reply
Customer care male
Mr. Niranjan RoyJul 21, 2016

my kitchen sink faucet is leaking drop and drop for all the time. I am dissappointed by the quality of the product. Early service is requested for. With regards,
Niranjan Roy
FD-293, Salt lake city,
Kolkata-700106
Mob. No. 9903932565.

Reply
Customer care male
Mr. Dr Suresh KoolwalJul 20, 2016

Your toll free number does not exist. Other numbers are constantly engaged. We just purchased a Indus wallvit pan with concealed cistern. Our plumber was unable to install it and water leakage can be seen and heard continously. We need urgent help with installation to prevent water wastage.

Reply
Customer care male
Mr. Leofab Projects Pvt. Ltd.Jul 11, 2016

I have purchased a Parryware commode on dt. 01. 10. 2015. Model number C844V Kaiser single piece'S'trap. After one month the soft close seat cover was not functioning. I have register an complain immediately. After one month i got a message on my mobile number 9437549244 that your complain resolve without serving me. Again i register another complain no CBU161016 on dated 11. 01. 2016 and the service person come to my house and take the video clip of the above issue, but still there is no solution of these issue. I am exhausted by frequently contact the local authorised customer care center no 0674-2575833. Please take a immediate necessary action towards above. Thanks,

Leofab Projects Pvt. Ltd. Mob no 9437549244.

Reply
Customer care female
Ms. M.rajagopalrajJul 10, 2016

Hot water is not coming properly, refer enclosed fitting photo. I am located at Coimbatore, Tamilnadu. Kindly arrange technician to attend the trouble. M. Rajagopalraj - Mobile 93453 36018
No nine Ramakrishna Nagar
Edayarpalayam po
Coimbatore.

Reply
Customer care male
Mr. Rahul AshokJul 01, 2016

I am rahul From kerala, kozhikode now iam in dubai. I have register a complaint for Parryware closet seatcover problem. My complaint number is ccc161361. Your technician came and say to me injuction problem it came with in one month. But till now no response When i call your customer care they told already closed the complaint. Kindly arrange a solution for it my contact number is +971 527087599 or 9446259215.

Reply
Customer care male
Mr. S. ChakravartyJul 01, 2016

My compliant No. CDN166504 (DELHI) remains unattended since 28th June 2016. The toll free number mostly remains "out of coverage area". After three days of effort, I could finally lodge the above complaint on 28th on toll free number. Even after 48 hrs no one contacted me, let alone attend the complaint. I tried to call 011-30130194 as mentioned in your website and also mentioned in the SMS acknowledgement, but I get computerised reply "number switched off. " Today, luckily your toll free number responded and gave me another cell number 9310596007, but I refused to call. I am being driven from pillar to post, but complaint remains unattended. If it is not attended by 2nd July 2016, I may be compelled to approach Consumer Redressal Forum.

Reply
Customer care female
Ms. Garima NagpalJun 30, 2016

I am using a Parryware cascade model WC for the past eight years. Recently, it has developed a problem and the tank does not fill in. We have to remove the cover and manually fill it in. Can you have your local rep call me and get it rectified. The plumber also cannot help in this as he says someone from the company will have to come. Thank you. My mobile number is 9811733381.

Reply
Customer care male
Mr. Satish KumarJun 24, 2016

My first experience with perryware is very bad. My cistren installed at house number 2233 sector eight, faridabad is not working. After tryimg for about 30 minutes, iwas able to connrct customer care number 18002746060. They message me my CFR number 166073 and ask to contact 01612311110. But this number Belongs to Punjab. I got one more number 01132030194. But this is also not working. Now i am not able to connect 18002746060. I am civil engineer working in PSU. But service is very poor. Please do some thing to solve the problem. I have also not received any call from technition as promised.

Reply
Customer care male
Mr. Mr. KeswaniJun 14, 2016

Our parry cistern has broken plastic part which holds handle (which is pulled up to release water). please Let me know your authorized repairman who can fix it. We live in Gurgaon, haryana. My phone is 98 101 55456. Keswani.

Reply
Customer care male
Mr. KathiresanJun 08, 2016

I have purchased the western sanitaryware from Nagappa Trading Trichy. I have a serious problem with it as follows from day one,

- it takes almost five minutes to fillup. It is not the water pressure problem. - whether the half flush or full flush is pressed the same amount of water gets flushed
- when flushout, the water flush and cover the bottom and middle portion. The side portions does not flush by water and remains stained. The plumber tell me that it is setup properly by him and he claims it is a failure model in the market. I really need a quick resolution and get it fixed at the earliest. If I do not get justified for the amount of money paid by me, I like to escalate this to the next high level and make sure my voice is heard. Please do the needful
Regards
Kathiresan
Mobile: 9566057230.

Reply
Customer care female
Ms. Dr.ratika SinghJun 02, 2016

There are some leakage in my bathroom since last week and i am trying to register the complaint in patna Parryware customer complaint office, but nobody is picking up the call. Is this the type of help which you provide to your customers. Please provide me some help as soon as possible.

Reply
Customer care female
Ms. Mrs. Thankam SudhanJun 01, 2016

Dear sir. I have registered a complaint three weeks back with the reference number CTC165003
at your Kochi (Kerala office), but till now I did not receive any response from
them. Please advise for an immediate followup on my complaint.

Reply
Customer care male
Mr. Raman WahieMay 25, 2016

Hi
Raman Wahie from East Delhi
Resi Address B-112 Vivek Vihar Phase one Opp Ram Mandir Delhi 110095.complaint:- I had build my residence in 2006 G/F, F/F, S/F, T/F in all floors I used you're products. Recently my two toilet seat broken I purchased new. Now in one seat suddenly leakage problem water flowing continusely coming from tank it's wastage of water at least four times my tank of 1k lts empty within an hrs. I request you to send your plumber along with washer to solve leakage problem. Regards
Raman Wahie.

Reply
Customer care male
Mr. Manish AbhishekMay 16, 2016

Hello I am swati from Bangalore. two Months ago i bought two Parryware commodes from KSR Ceramics located in TC Palya Main Road. It has got some problem. When flush Tank Gets Full it starts Leaking in Commode. I tried to Reach out Customer care, but that number is not Reachable. I am not getting proper Response. I want my problem to be solved. I have paid huge bucks for these fitting.

Reply
Parryware Customer Service Care Phone Number 264556
Mr. VincentMay 15, 2016

Hi, I live in trivandrum, Recently in December 2015 I purchased a wall two mounted closet and three normal closet from Parryware. In that one wall mounted closet is not working properly. The problem with that is have a leak in drine line, small flush is not working. I called the contractor who fix that closet, they came and checked it and said the bush is not supporting to pipe line, need to change the bush. I checked the Parryware dealers in Trivandrum, unfortunately I was not able to fine the supporting bush for that. Kindly do the needful.

Reply
Parryware Customer Service Care Phone Number 261503
Mr. Dr. G. C. PalApr 12, 2016

Dear Sir/Mam, I've been using Parryware CASCADE for long, but having trouble leaking water and for that tough marks inside. I've tried your tools manytimes, but after few months back to same problem. Please try to sort out this problem. Thank You, Dr. Pal )9831275640).

Reply
Parryware Customer Service Care Phone Number 260960
Mr. Rakesh Kumar RathApr 07, 2016

I have installed six Parryware western commodes in my home at House No. 33, Sector 41, Gurgaon, Haryana. The house is new and still not operational. My plumber who did the installation says the FLUSH System is faulty as the connecting rod attached at the bottom of the pressing knob is shorter than required. Please resolve the problems urgently as the house will be operational in 2-3 days. Rakesh Rath - 9711808210.

Reply
Parryware Customer Service Care Phone Number 259028
Mr. G.shunmugasamyMar 22, 2016

After our earlier complaint, your service person visited our office. But, majority of Urinal Sensors are still not working, Leak persists. Address: Technip India Ltd, 19, Velachery Main Road, Guindy, Chennai-600032. Mobile: 9444004692.

Reply
Parryware Customer Service Care Phone Number 258840
Mr. R.jayakumarMar 21, 2016

Respected sir, I have bought your push cock / press valve for my parry ware wall mounted EWC from your Vellore Dealer. For past nine month push cock / press valve has been getting leakage and wastage of water occur with out any use. Hence usage of EWC for my old father and mother has been stopped for past nine month. The matter also reported to your dealer they are simply ask us complaint to customer care. Please take necessary action for my requisition. I am ready to bear service charge. Thanking you.

Reply
Parryware Customer Service Care Phone Number 258756
Mr. V SudhakarMar 20, 2016

Dear Sir
We are having a problem with the above model installed by our builder in 2014. Intially after using the commode, when we used to press the steel lever or water releaser, all the water in the tank used to empty out. Now since three months, the entire water is not gushing out. Now we have to keep the lever pressed through out for the entire water to release, which is becoming a problem, We have asked the local plumbers to see the problem. They say that the entire tank has to be changed as there is a problem inside. The new tank costs is approx. rupees 2500/-. Can you kindly send us your company's official plumber to ascertain the exact problem and get it rectified. We will bear the cost. We have great faith on parry ware products, and look upon you to help us in rectifying this problem. I am an retired senior citizen staying at Hyderabad. Thanking You
V. Sudhakar
9848185896 / 9581230221
040 40120335.

Reply
Parryware Customer Service Care Phone Number 258685
Mr. Gopal KrishnanMar 19, 2016

Dear sir / madam I have built a new house in 2004 /5 and made sure I use only Parryware and Jaquar products throughout. Since we are living in abroad we come on holidays some 20 days in a year and till now the house is locked up after our use. However we have noted that toilets, wash basin Etc were cracked and I was really surprised of the same. I am wondering how come Parryeare products have such sort of quality problem? I am currently in COCHIN till 28th this month and then coming back on 10th April for a month. A line of reply and a visit to see for yourself would be grateful. I put best of best Parryware and not cheap products. My number is 92070 30103 and email gopal_k@hotmail.com.

Reply
Parryware Customer Service Care Phone Number 256479
Mr. RamasubramanianMar 03, 2016

I bought parry ware pipe fittings during my house construction for bathroom, kitchen, work area etc. One of the kitchen pipe fittings started leaking now. I also bought jaiqure setting almost ten years back nothing happened till date. Request your immediate action to replace the set.

Reply
Parryware Customer Service Care Phone Number 256347
Mr. Jijo GeorgeMar 02, 2016

Sir,
An English Closet used by us since 2003 got damaged two days ago. Since it is very urgent, we are replacing it with new one today itself (Yesterday there was a strike for merchants in Kerala). We will keep the damaged one for your inspection. Please do the needful in order to reimburse the amount since the said item is under life long warranty. My House is at Pala, Kottayam, Kerala. Jijo George , Upputtil House, Near Govt. Hospital, Pala-686575, Kerala
Mob: 9447292250.

Reply
Parryware Customer Service Care Phone Number 256346
Mr. Jijo GeorgeMar 02, 2016

Sir,
An English Closet used by us since 2003 got damaged two days ago. Since it is very urgent, we are replacing it with new one today itself (Yesterday there was a strike for merchants in Kerala). We will keep the damaged one for your inspection. Please do the needful in order to reimburse the amount since the said item is under life long warranty. My House is at Pala, Kottayam, Kerala.

Reply
Parryware Customer Service Care Phone Number 253888
Mr. Kunal ChattopadhyayFeb 08, 2016

This is Kunal Chattopadhyay . Phone +919831398301. Residence two Palm Place Flat 1B, Kolkata 700019. We have a Parryware hot and cold, shower and tap mixer. It is becoming loose and can breaK soon. We registered a phone complaint at least ten days back. I was told I would be contacted within four working day. Nobody did so. It needs urgent attention.

Reply
Parryware Customer Service Care Phone Number 248513
Mr. Raj SharmaDec 18, 2015

Dear sir, I have recently installed Parryware toilet seat Cascade Model. I am facing trouble as the toilet cistern does not provide pressure and every time after using the toilet we have to flush twice. Can a solution be provided, please. RegardsRaj Sharma 9312497887.

Reply
Customer care male
Mr. Sanjoy Kumar DasNov 30, 2015

I purchased one Cascade Comod from Kalyani, Nadia, West Bengal and fitted by local plumber. Now I am facing a problem due to water leaking from that comod. Please arrange to send someone from your company to solve the problem. Tried to book complain through customer care(18002746060 and 18604255999)but not got any response. MR Sanjoy Kumar Das , KALYANI, WEST BENGAL, MOBILE NO. 9830365576.

Reply
Parryware Customer Service Care Phone Number 245640
Mr. Russell Mathew (g.f.c Resturant)Nov 23, 2015

I had purchased two automatic urinal for my Restaurant, its been fixed now and i have to start the washroom any how tomorrow, so please send your technician as soon as possibleG. F. C restaurantBicholi Martdana road, near Akash Hospital in front of Barsana GardenMob number is9039040027.

Reply
Parryware Customer Service Care Phone Number 245053
Mr. C.r.srivatsaNov 17, 2015

I had complained about the malfunction of a sink cock on 30/10/2015. One Mr Sukanth Kumar from Bangalore came and rectified. Now on 11/11/2015(within 12 days) same problem has started. When I complained in October, I was told that it would be repaired free of cost as a special case as I was getting frequent problems on other Parryware items I bought. Kindly arrange to solve this problemMy mobile 9343004504.

Reply
Parryware Customer Service Care Phone Number 244857
Mr. ManianNov 15, 2015

I have a Parryware Indus wall hung with cistern model. For some reason, the water keeps continuously leaking in the closet even when knob is not pressed. To avoid continuous water leakage through the closet, I keep the inlet valve closed. I was informed by the plumber that the cistern inside needs to be replaced. I want to know the model number of the same and the price. Can you kindly share the same. Thank youManian .

Reply
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