Myntra India Customer Care Information & Exploration

+91-8043541999   Call By Skype
3rd Floor, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068, Karnataka, India..support@myntra.comwww.myntra.com

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Myntra India Exploration


Helpline Number: +91-80-67996666

Order Status: 9227507512

Corporate Office:+91-80-43540100

Customers Care Support:+91-80-67996666

Myntra Products


Till 2010, Myntra.com is only involved in the businesses personal care products such as T-shirts, greeting cards, key chains, etc. It has expanded its portfolio of products to retail life style products. The online retail store was purchased by Flipkart in May, 2014 for approximately $300 Mn. Here, Customer can find a number of international brands such as Nike, Adidas, FIFA, John Mille, Asics, Lee, Lotto, Reebok, Puma, Lotto and more. Myntra.com also offers other facilities such as cash on delivery, 30-day return policy and 100% authentic products.

Support Via Email IDs


Corporate sales: sales@myntra.com

Business Development and Partnerships: partners@myntra.com

Press Relations: pr@myntra.com

Product Return: returns@myntra.com

Know About Myntra


Myntra.com is an online shopping retailers, which focus on fashion and casual lifestyle products. It is the largest online retailer of lifestyle and fashion products in India. The Company was started by three former IIT students in February, 2007. Its head office is located in Bangalore, Karnataka. The online retail store is financially supported by Venture Capital funds such as Kalaari, IDG & Accel Partners.


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Myntra India User Queries

Customer care male
G MaheshNov 07, 2016

For the order number 147858424, I had asked for exchange since the rear pocket size is so small that purse is getting exposed and is visible. But I do not have the tag with me. Now my exchange request is rejected by Mantra. This is not so with other like Amazon, Snap deal, flipkart etc. Even my earlier order number 147553618 also was exchanged due to size misfit even though 34 size fits me. 8527090022.

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Customer care male
Md SultanAug 24, 2016

Order ID 130085703 this product which you HV been send its a large size so I would request to you kindly refund me money back if so I would be very grateful to you. Also am a regular customer of mantra brand thank you your regards Md Sultan Gangtok sikkim.

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Customer care male
Mohit AggarwalJul 29, 2016

I RETURN one ITEM THROUGH EKART ID; MYNR0001341487, DATED ; 11 JULY 2016. AGAINST MY ORDER NO;15054739, BUT TILL NOW I DIDNT FIND REFUND IN MY MYNTRA A/C, PLEASE CLEAR STATUS OF MY REFUND.

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Myntra India Customer Service Care Phone Number 278082
Pempa BhutiaJul 27, 2016

On 21july I order some products due to bad network my order is not conformed, but my money is debited from my account, and your people assured me that my amount is refunded as soon as, but my amount is still not refund.

Reply
Customer care female
Pempa BhutiaJul 27, 2016

On 21 july My order is cancelled because of bad network, but my account is debited and your people assured me that my amount is refund as soon as possbile, but my money is still not refunded.

Reply
Myntra India Customer Service Care Phone Number 277026
Dinkar KumarJul 20, 2016

I created a return request on order number 130703590 and expected item pickup wednesday 20july2016 and return number 15330525 willbe not pickup on 20july2016 so please send a message and my return order pickup.

Reply
Myntra India Customer Service Care Phone Number 276459
Nayanita MedhiJul 18, 2016

Sir, i want to exchange my product. Because of size problem. And I am facing problems. Please I need help. I need 28 size so will you please help for exchanging my product.

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Customer care female
Pooja GuptaJul 12, 2016

Hello All,

I have order the three items on 4th July, 2016 out of that I have cancelled one order (Roadster - Blue Washed Skinny Fit Jeans, Code : 1144936), but till now I haven't get my refund back. Order No : 130321968

Please check the issue and refund my money back to my account. Regards,
Pooja Gupta ,
9773591179.

Reply
Customer care male
AbrarJul 04, 2016

All these are fake and not free helpline numbers huh look I have'nt got my order delivered which had to be delivered on 4th july, but they provide usless numbers and look snapdeal etc. Provide free number helplines.

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Customer care female
Viha ChitrodaJul 04, 2016

I had ordered four bags out of which I am satisfied with only two of the products. I request you to take back the remaining two and give back my refund amount as soon as possible.

Reply
Customer care female
Dimple RathodJun 17, 2016

I have placed an order, but after I got the delivery I was not satisfied with the product and I have placed a return also, but there is no one who came to pick the order please it an humble request please give the money back and take your product it has been a month, but no response from your side.

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Customer care female
DipikshaJun 09, 2016

Myntra service is very very bad in refund our discount amount as i observed. I purchase product on January 2016 and till date i didn't get discount as mention that time, once when i was called they told me when offer will close, within one month amount will be credit. It's all fake. Please give best service to customers.

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Customer care male
WaseemakraamJun 02, 2016

Sir I'm using Samsung e7 kitkat 4. 4. four mobile mein koi bhi order place krta hn to cod not available dikhata h kisi bhi item par mn kuch bhi cod shopping nhi kr pa rha hn please solve this problem myntra app bhi latest version h.

Reply
Myntra India Customer Service Care Phone Number 260668
Harpreet KaurApr 05, 2016

I want to return my Order due to the product is dameged l already have a complaint regarding with this, but there is no response by your side kindly give me a solution about this.

Reply
Myntra India Customer Service Care Phone Number 258857
ManasaMar 21, 2016

The order is not delivered to me, but it is showing in the Myntra app that it is delivered, even i have received the mail on the same. What type of service is this ?
where is my product?
tracking number : ML0042304523.

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Myntra India Customer Service Care Phone Number 254179
AmitFeb 11, 2016

Producted got defected post issue orde no 110115137 shipment no 110115137 mai and jeans ko 3din use kya the phir khud fat and laga the ap log customer ko duplicate product delivery kr ta hi so please pkz solve my problem.

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Myntra India Customer Service Care Phone Number 253318
A GirijasankarFeb 03, 2016

ORDER NUMBER 109715975 dated 18 January 2016 INVOICE NO INV_109715975 dated 18/01/2016. Duplicate used shoes without tags and test certificate card sent. Accepted in good faith, because of reputation of MYNTRA and my past experience with myntra. I bought earlier NIKE VOMERO eight of SIZE 8. Those were excellent and gave excellent service despite of very rough and tough use and lived up to the reputation. I started using the shoes because of good faith and belief. I started using the shoes, after a very few days started getting pain in the ANKLE JOINTS and in the arc of the of the mid foot. I consulted the doctor and he advised me to change the shoes immediately. MOBILE NO 9849599159.

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Myntra India Customer Service Care Phone Number 252046
SrijaJan 22, 2016

I have ordered 2items of Order number is108361147, Return ID :11369810
out of them i kept one of 576 rupees. But i have not got refund of my other order. I got refund of orders which i did on early date. I have mailed about this matter to myntra support, but there is no response kindly look in to it.

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Myntra India Customer Service Care Phone Number 251908
Madhuri ShimpiJan 21, 2016

I ordered five items on 3rd januvary of total 2216 rs)order number 108435096), out of them i kept one of 472 rupees. But i have not got refund of my other ordres. I got refund of orders which i did on later date, but not of this one. Kindly look into the matter

my contact 9167600241.

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Myntra India Customer Service Care Phone Number 247321
CharanDec 08, 2015

Hello, I got call from delivery person yesterday to deliver my product (Blackberry Shirt), but i am out of the station at that moment. So i want that same product to deliver again to me from 10th to any date. Because i will come back to my home town on 10th of this month. Call me once i want to speak to you. Thank you, Charan .

Reply
Myntra India Customer Service Care Phone Number 246505
RathishDec 01, 2015

Just a little bit of dusty happened while trailing the puma loafers bought on myntra. We requested for the replacement of 10k size. But they refused to pickup just fr d reason its dusty so hereby I request you guys to help me in this issue. I want the same loafers of 10size.

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Myntra India Customer Service Care Phone Number 246495
RathishDec 01, 2015

A little bit of dusty happened inside the shoe while trialing. Due to size problem we requested to return the product and for the exchange of 10k size. But they didn't pick up because of dust you see can see inside nothing else. Please help me in this issue. Have any doubts c in d photos.

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Myntra India Customer Service Care Phone Number 246357
Giri VanamNov 30, 2015

I have booked a bag in myntra application at the time of booking it shows that cash on delivery is available for that product and I have placed the order. I am waiting for product to dispatch for four days, but not shipped so I called the customer care no and they are saying cod is not available for your pin code. I said that if you want I will pay now using net banking. But they are saying cancel and place new order. The price of the product is varying by 600/- what should I do order ID :97680035phone :9985660735.

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Myntra India Customer Service Care Phone Number 245096
SadathNov 17, 2015

I got a message on my mobile of the sale where the items has a minimum discount of 50%. I liked the shoe Kook and Keech which was showing at a discount price of 799 (50% Discount). When I was going to check out the discount was changed to 40%, this is simply not done, where you give your customer misleading information. I want the product at 50% discount and I do not want to pay anything above 799 rupees. The product is Unisex Navy Canvas Shoes, with a combination of Navy Blue and Orange. Hoping to hear from you soon. Regards. Sadath .

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Myntra India Customer Service Care Phone Number 243712
Meera SatavNov 03, 2015

It was not mentioned there that there is pick up for my product and now when i want to return it they are asking me to do so. It is clear that it is your mistake arrange return pick up for me. Or do whatever pick the product up.

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Myntra India Customer Service Care Phone Number 243122
Santosh JambleOct 28, 2015

I am Santosh Jamble purchase sun glasses from myntra.com my ordered number is 95620214, but there are some problem in that frame of that sun glasses are dull and there are some black spot.

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Myntra India Customer Service Care Phone Number 232233
Tony SajiJul 13, 2015

Respected sir i had ordered for a tshirt and i had cancelled the order immediately, but it has been for weeks that i had not got my refund. My order. My order ID is 84669789 please help me immediately.

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Customer care female
ManjushreeJan 03, 2015

I am not getting my order confirmation mail and my money was deducted in my account. And also when i book my order that time size is not available, but right now size available i want M size can you change.

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Customer care male
Akshay KumarJan 03, 2015

I placed a order for a pair of action shoe. I selected for online payment and paid the order by a State Bank of India signature credit card. My balance has be reduced(cut). I have received the order id, but my order is not shown in my account. My order ID is 70411527. Please help as fast as possible.

Reply
Customer care male
Mohammed Rasheed NadeemJan 03, 2015

I just want to cancel the order. Order number is 70294355. Please make sure this order get cancelled without fail. I need only this order number get cancelled. Rest of my orders should be delivered.

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Customer care male
Kulwaran SinghDec 31, 2014

Shipment is pending at the Andheri delivery centre. I asked the customer care for the address of the delivery centre or the contact number so I can personally pick up the shipment, but the response was weird. They do not know the address or the contact number of their DC.

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Customer care female
Anju GoelDec 26, 2014

I ordered of NIKE shoes for which I chose cash on delivery,, but when the item reached, the delivery man asked us not to open the packet. I asked him only I have to check the item and number Of size is O. K. But he refused to give us the packet. My simple question is that if I gave you money in a packet, you will check that is is O. K. Or not. So when you want to check the amount then how can you expect from any person that he will gave you the amount even not checking the item is same which have been ordered. Please clarify. Delivery Staff Name: Sandeep Sharma. Delivery Staff Mobile Number is 9911170367. If your policy is like that no one can even check the item is O. K. Then I think one should think about the purchase through Myntra. Regards, Anju Goel9911462256.

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Customer care male
SridharDec 24, 2014

I have placed an order on Dec 23, 2014 at Myntra.com website. I paid full amount and also paid additional amount for the next day delivery. I was waiting for the product and tried to enquire about the order status, then I came to know that the order is being processed and it will be delivered in next two weeks. To understand why it is getting delayed, I called customer care and then came to know that the order can not be processed, it was on-hold as the product is not available. It was very disappointing to know that status. Until I enquired, none of the staff from Myntra reached out to me and informed about order status. How can you say that the product is not available? By looking at the availability status, we are placing the order with full amount.

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Customer care female
Shivi RastogiDec 24, 2014

You all are making money on keeping our call on hold what is this? you will keep me on hold for 21 min,, but know one ended up answering if we order something you will send a reminder message in two seconds,, but to pick the call you do not have a service. My order ID is contains three orders, out of which two are delivered, but one is pending form many days. Even calling customer care number executive is not talking after telling to wait. Kindly deliver the order as soon as possible as already many days have lapsed. This is not acceptable from you.

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Customer care male
Pawan AnandDec 18, 2014

My order number is 24760117. 24760117 order is having two item. 1) LCMTSWSH00146 - Locomotive Men Dark Grey Sweatshirt ( LMSS00002 )2) RDSRSWSH00003 - RDSTR Men Grey Melange Classic with Biker Badges Sweatshirt ( RDSTR-300 ) without informing me you cancel my first item (LCMTSWSH00146) and deliver second item (RDSRSWSH00003). I want complete order OR return my full money.

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Customer care male
UdaydeepDec 15, 2014

It has defected of many kinds like colour of this watch is spilled out so it has many black coloured dots and finger prints are there I think its defected product which has not passed the quality control.My number Is 9911110513.

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Customer care male
rohitJul 14, 2014

Sir i purchase two trousers on 6/7/2014, but i have not get it so please tell me how much time you will take. I am Very unhappy to your service my order number is 17160795 so please hurry up otherwise I am about to cancel your order.

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Customer care male
PramodOct 11, 2013

My order number is 8099440 in this order ROADSTER MEN BLACK SPORTS SANDALS PRODUCT CODE: 111734
This sandals belt is cut within one day use what can i do now about warrante

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Customer care male
Casual ShoesOct 03, 2013

hi,
this is vikram here,order number-8060578..As i m from Westbengal,so durga puja is about to start,tats why i have orderd a shoe .But today i got a message tat my goods will take more seven days because of sales tax issue.which i m not concern of .So, i want my money back.I do not want Myntra credits..
Kindly message me ASAP.

Reply
Customer care male
vishal kundaliaOct 03, 2013

my order number is796025;i hve send my goods back at yut Mumbai address on saturday , but till the time you hvent credited my cliam amount in my accoint, the courier is reached at yur office on monday hence 30 of sep,13, i wnt to give order of shoes so kindly credit my cliam amount alongwith courier charge as soon as possible and do conform me by sms/mail..

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Customer care male
anupam chowdhurySep 14, 2013

i placed an order for redtape shoe item code:119100(size 9).I opted for COD mode for payment.Subsequently no order number was generated.I called up customer care for confirmation of order immediately , but even they failed to confirm my order saying that my particular size was probably out of stock and that orders were not taken over phone due to technical problems.
i realized that i ended up wasting 30 minutes in the entire process. moreover the customer care number myntra claims to be toll free is not actually so.
i would appreciate if myntra team actually assists me in buying the product i missed out on and improve their services. i may be contacted on tel: 09810376756 or 09958861938.

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Customer care male
MyntracusAug 14, 2013

There are other team leaders whom you would enjoy speaking to as well. Premanand Nayak speaks with a fakish US accent and you could also speak to Balasubramanian. The best TL to speak would still be Krisha Chakraborthy. Now the lady TL is so sweet on the call that she puts the customer at total comfort. She is a wild animal in the office and has the highest attrition rate in her team. She is such a nice lady that customers feel that she is helping them, but in reality she is just an imposter. Only blind assurances are provided to customers as the associates are told to provide blind assurances by the great Manager Mr. Arun Cyril. He is man who walks with his head high as he is only helping the company generate more calls from customers. In return he wants to keep his job safe and for this, he was also promoted recently during April. He keeps his team members so happy that his direct reportees work for 12 hrs. a day without any kind of regrets.

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Customer care male
MyntracsutAug 14, 2013

There is no use of writing an email to support@myntra.com as the team is ill-equipped to provide a proper response. Address any kind of escalation emails to ccmanager@myntra.com. When you do so, a manager by name Arun Cyril will address your concerns directly. He has taken the pain of making myntra.com customer service team a world class team. No matter how accurate the team responds, he will ensure that customers are satisfied, at the end of the call. Now, Mr. Arun Cyril also is heading a team of leaders who are known as team leaders. He has an Assistant Manager in the name of Mr. Ramakrishna. Also there are other team leaders whom customers should insist of speaking to if the customer service associate does not provide accurate information. Some of the products sold on the myntra.com website are not genuine. That is why there is size issues. Insist on speaking to Krisha Chakraborty who is a team leader

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Customer care male
Sagar KatakeAug 08, 2013

I want my money back after cancellation of my Order, please inform me the procedure how to apply for money back.My order is paid by Cash on delivery.My order number is 7048951.Please send me the procedure on my mail-id is sagarkatake42@yahoo.com

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Customer care male
HARDIK KAMLIAug 06, 2013

I HAVE RETURN A SHOES MY ORDER number is 524950 AND MY RETURN number is 7064923. I HAVE RETURN ON 26/07/2013 AN IT WAS DELIVERED ON 29/07/2013. AT ADDRESS IS VECTOR E-COMMERCE Pvt Ltd. GALA C-14-A, SAFED POOL, NAND JYOTI INDL.ESTATE, KURALA-ANDERI ROAD, SAKINAKA, ANDHERI(EAST) Mumbai-400072. AN THE COURIERS IS FIRST FLIGHT COURIERS LTD, AN ITS TRACKING number IS MG0241906. I HAVE NOT GOT CASH BACK IN MY ACCOUNT. SO PLEASE DO THE NEED LES YOU CAN.

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Customer care male
sarans sahooAug 01, 2013

sir i was ordered a product.it was billed including my cashback..but now i do not want that product and i cancelled dat.now i want another product to order, but now i am not getting my cashback values..plz add it on my acount..so that i will buy another product.

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Customer care male
Deep Jyoti BayanJul 30, 2013

My order number is 7140008. the promise date of shifting was 29yh July, but till i donot get my order { lee jeans}. also cannot get the shifting details.. so may i kindly request for deliver my order as soon as possible.

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Customer care male
r pragna varmaJul 27, 2013

i ordered a backpack on 19th July 2013
order 7133581
it was supposed to be delivered on or before 26July
and i have not received yet
i called to the courier service, they say that they did not receive the package .

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Customer care female
Rani biswalJul 01, 2013

hello my order number is 6866252. As for your confirmation my product will be delivered in 5th July. If possible can you delivered my product at 4th July, because i m planning to go out side of the city. Is there any other possibility just inform me as soon as possible in my refered contact number.

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Customer care male
akramJun 28, 2013

youll are making money on keeping our call on hold wtf is this ull kept me on hold for 21 min, but know one ended up answering if we order smtin ull send a reminder message in two seconds, but to pik the call ull dnt have a service ull think customers are fools now you wait and watch ill order all expensive stuff and make sure i dnt accept it if ull are smart than we customers are also

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