Multichoice Kenya Customer Care Phone Number

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Multichoice Kenya


MultiChoice is a Broadcasting, Pay TV industry that deals in DStv Satellite Television service. The company having headquarters situated in Ferndale, Randburg, South Africa. The industry was created in 1995. Salukazi Dakile Hlongwave, Koos Bekker, Don Eriksson, Fergus Sampson is Board Member, Nolo Letele is Chairperson of the company. The company brand are DStv, DSTV Online, M-Net, SuperSport, DStv Mobile, DStv Media Sales, MWEB, CommerceZone, NMScom, Smart Village. In 2011 DStv Mobile service was started. The industry product are Direct Broadcast Satellite.

Multichoice Kenya Address


The address of Multichoice Kenya is Multichoice House, Karuna Road, Nairobi, Post Box, Nairobi, kenya.

Multichoice Kenya Email Address


The email address of Multichoice Kenya is mchoice@kenya.multichoice.co.za.

Multichoice Kenya Website


The Website of Multichoice Kenya is www.multichoice.co.za.

The postal and official address, email address and phone number (helpline) of Multichoice Kenya Service Center and Multichoice Kenya customer care number is given below. The helpline of Multichoice Kenya customer care number may or may not be toll free.
Multichoice Kenya Phone Number Customer Service
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Multichoice Kenya Customer Care Number Complaints and Reviews

Omondi Customer Phone Number
Mr. Omondi SaysJun 18, 2015

I bought Gotv decorder two months a go and recently I paid 1, 800 for Go TV light package to go for one year only to be surprised to be given Gotv plus package to go for one month. M Pesa reference number JFG3KHZQTBI cannot pay 1, 800 for Gtv plus when the rate is 849 per month. Kindly correct the error in package and also the error in charging. My IUC number is 2018840551mobile number 0725612818.

Customer care female
Ms. Robert Mwangi SaysMay 17, 2015

I am not happy that even after paying for i got a message keep coming on my screen saying my subscription has expired this has happened even after calling the so called customer care service my Iuc number is 2018532492

Meshack Customer Phone Number
Mr. Meshack SaysApr 18, 2015

First of all your customer care is horrible guys, so disappointing. I paid my GOTV yesterday, but i paid to the wrong account, i paid to 2016161923 instead of 2016161922. The transaction number is GV59PJ690. Kindly assist.

Customer care female
Ms. Pharis SaysMar 02, 2015

Please activate my decoder now. I paid via mpesa for account 2017259042. Your customer service support is horrible.

Customer care female
Ms. luka wafula SaysFeb 15, 2015

I paid yesterday my monthly subscription but l have not gotten the confirmation of receiving this money.Please help GM23VA784 confirmed. Ksh850.00 sent to GO TV for account 2014144054 on 14/2/15 at 9:54 PM New M-PESA balance is Ksh131.00.

Customer care female
Ms. Francis Mugo SaysDec 22, 2014

I bought a GO TV along moi avenue. The decoder is not activated and when we call 0701 216244 FRED the contact we were given he never picks the phone. We are stuck we cant activate nor is it picking the stations.

Customer care male
Mr. Peter Gatheru SaysDec 22, 2014

The service I need is not available on the automated calling system. I need to speak to a real person.

Customer care male
Mr. Ibraim Voroga Iiliga SaysNov 18, 2014

I requested suspension of my account number 41335920553 of Ibraim Iliga ID number 0157293 mobile 0722723406.
My connection dish and decoder smart card are intact. I would like to return the account number what procedure to follow. Regards,

Customer care female
Ms. Betty SaysNov 05, 2014

I am in Nairobi and my TV has been displayed a message that says that my smart card could has been incorrectly inserted. I have switched off the decoder and gently cleaned the card, but the message persists. I have called your helplines and when I key in my account number, the recorded message says: the number is invalid and that I should try later what is all this?? I have paid my bill in advance up to DecemberMy cell is 254 722 324 177. A/C number 42809725.

Customer care male
Mr. Thomas Bett SaysNov 03, 2014

Hi,MY account number is 35402190. My decoder is not working and showing an error 139 inverted. Your technician advised that i require a new decoder altogether. Kindly advise if it is possible to get a replacement decoder in view of the very longstanding relationshipRegardsThomas.