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Mobikwik Delhi Customer Care Phone Number

 : 91 999-992-5342
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Mobikwik Delhi

Mobikwik.com is an online mobile recharge website which provides recharge services for Reliance, Aircel, Vodafone, Tata Indicom, Bsnl, Tata Docomo and lots more. This website was launched in the year 2009. It is No 1 online recharge site in all over India. Additionally this, it offers various solutions regarding Prepaid mobile recharge, Postpaid mobile bill payment, DTH recharge, Data Card recharge, Electricity Bill Payment, Landline Bill Payment, Gas Bill payment, Life Insurance policy premium payment etc. The private company is headquarters in New Delhi, India. Customers can pay through debit card, credit card or Internet mobile banking.

Mobiwik.com currently serves 1,200,000 users across the country. The Company offers 51 net banking options to the users.

Other Email Id: Partners@mobikwik.com The postal and official address, email address and phone number (helpline) of Mobikwik Delhi service center and Mobikwik Delhi customer care number is given below. The helpline of Mobikwik Delhi customer care number may or may not be toll free. The contact detail like customer care phone number of Mobikwik Delhi is 91 999-992-5342 and the address means physical operational location of Mobikwik Delhi customer care number is 8A, DDA Pocket 1, Sector 7, Dwarka, New Delhi 110075, India. The website www.mobikwik.com where you can get more detail about Mobikwik Delhi customer care number. The email address support@mobikwik.com on which you can send email to Mobikwik Delhi customer care number for further enquiry. Mobikwik Delhi Compalints, reviews and customer service phone number can be seen on next page.
Mobikwik Delhi Phone Number Customer Service
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Mobikwik Delhi Customer Care Number Complaints and Reviews

Customer care maleMr. Dipesh Modh Says Nov 21, 2014

Dear Team
I am facing one problem in last 10 days, I have forgot my pin and try to generate my new pin, but one time pass is not generate in my mobile when I generate I seen last digit is different from my registered mobile number, so please needful reply. My email I'd is : pintuorbit@yahoo.com
My contact number is 9998663393.
Customer care reply
Customer care maleMr. Rajesh Sharma Says Nov 20, 2014

My mobikwik account has been locked and even i am unable to login my account. So, could you please unlock my account. Email:rajeshsharma. Cnc@gmail. Com mobile number: 9999223371.
Customer care reply
Customer care maleMr. Ram Narayan Shaw Says Nov 17, 2014

Dear sir,
I recharged my BSES Yamuna Electricity bill (CA number - 100969450) of Rs 340 through MOBIKWIK on 17/11/2014. The Amount was deducted from my Mibikwik wallet, but it was not paid/credited to BSES Yamuna Electricity. Kindly confirm the status at the earliest to your end.
Customer care reply
Customer care maleMr. Premkumar.g Says Nov 17, 2014

Dear sir,

I have paid my mobile bill through your web site on 18th of October 2014. Your transaction ID number 1413605562988. Amount Rs. 670/. But still payment has not sent in Airtel. So please clarification my problem.
Customer care reply
Customer care maleMr. Dheeraj Kumar Says Nov 14, 2014

I have recharged my DTH number 77904956 of Rs 230 on dated 13. 11. 2014 through mobikwik.com and transaction reference number 14158715146288, but DTH has not received this amount, but this amount debited in my account. So kindly confirm the status and recharge my account.
06322274001.
Customer care reply
Customer care maleMr. Rajive Says Nov 12, 2014

Hi,
Your recharge TRX-ID 14151691539327 for Rs 30 is pending. If you do not get the recharge today the amount will be refunded to your Wallet automatically. It do not recharge in my account. Please, refund the money in my account.
Thank you.
Customer care reply
Customer care maleMr. Mahesh Says Nov 12, 2014

Today i recharge my number Of Rs 140, but recharge did not complete. My ticket number is 1524583. So please refund that amount on my account. Email ID: Mahesh8381@gmail.com.
Customer care reply
Customer care maleMr. Raghunath Savekar Says Nov 12, 2014

I had made amount to transfer of rs 700 from Indian overseas bank to Mobikwik account. Amount is debited from IOB Bank Account, but not added up in Mobikwik account. Kindly credit the amount in Mobikwik account or refund the amount to my account.
Customer care reply
Customer care maleMr. Rishank Says Nov 11, 2014

I have recharged my Tata sky with Rs 351 and received the confirmation. however, recharge is not done please check Dear User, MobiKwik Payment Alert Type:Credit Amnt:Rs 351. 0 New Wallet Balance:Rs 351 Tranx Ref:1415651564063 please refund me the money.
Customer care reply
Customer care maleMr. RAJ KUMAR KASHIWAL Says Nov 11, 2014

I have pay tpddl bill on date 09.10.2014 an amount of RS 8020.00. There order number is 14128547091126. But this amount is not paid to tpddl. Please refund this amount in my accounts.
Customer care reply
Customer care maleMr. Sunil Purohit Says Nov 10, 2014

Dear sir, yesterday i recharge my number Of Rs199, but that recharge did not complete. My ticket number is 1513622. So please refund that amount on my account. I am very thankful to you.
Customer care reply
Customer care maleMr. Syamalarao Says Nov 10, 2014

My Mobikwik account has been locked and even i am unable to login my account. So, Could you please unlock my account. Email:Syamalarao. Rao@gmail.comMobile Number: 8977036528.
Customer care reply
Customer care maleMr. Murali Says Nov 06, 2014

Please Find the below Details Of my refund Money RS 257 257 = 514 As for my credit card details. Below i am not receiving the amount please refund. Inline image 3.Thanks and Regards, Murali. R9845678319.
Customer care reply
Customer care maleMr. BAIJU P NAIR Says Nov 06, 2014

Transaction failure: On 19.10.2014 i use this Mobikwik site to recharge my Sunday dried Dth, but did not receive recharge. My account balance is debited in my account. Please do the needful. My mobile number is 7567731343 Dth subscriber id recharged 41421396551 date of transaction is 19.10.2014. Order id is 1413690876923. Total amount is INR (Indian RS) 400.00.
Customer care reply
Customer care maleMr. Vijaykumar Nair Says Nov 05, 2014

My account has been locked as i forgot my password and put wrong password. Now approx Rs 850 balance is in my wallet. But I am not able to use it as account is locked please help me.
Customer care reply
Customer care femaleMs. M J Says Nov 04, 2014

My account has been locked as I forgot my password and put wrong password. Now 800 rupees balance is in my wallet, but I am not able to use it as account is locked. Even after filing repeated tickets and repeated e mail complaints, I have got no response.
Customer care reply
Customer care maleMr. Shoaib Akhtar Says Nov 04, 2014

My mobikwik account has been blocked from 2.11.2014. please unblock my Mobikwik account my email address shoaibakela@gmail.com and my mobile number is 9971446860. my available amount is Rs 1579.
Customer care reply
Customer care maleMr. Ramkrushna Khachane Says Nov 03, 2014

My wallet has been locked on 13th of October. but still Mobikwik does not unlocked it. I filed many tickets. But nothing done. Many times I wrote to mywallet@mobikwik.com but no reply. I also contacted Mobikwik via Facebook, but they only told that request is forwarded to our team. But still my account has not unlocked. Please help to unlock my account. My contact number is 8600125242 And email address is - milindkhachane17@gmail.com.
Customer care reply
Customer care maleMr. Harry Says Nov 01, 2014

My number is 7387020292. It is almost one month. I forgot my password. I send ticket many times, but i do not get any solution in my wallet. There is about RS 120 there. Solve my password problem, otherwise refund my money. Don't make me suffer.
Customer care reply
Customer care maleMr. Samir Patel Says Nov 01, 2014

I have add balance in Mobikwik wallet by debit card, but i have not received balance in wallet and also debited in my bank account. Please check and reply me as soon as possible and give me refund of my money. Email id is 1986samir.patel@gmail.com.
Mobile number is 9998886760.
Customer care reply
Customer care maleMr. Vijay Dhote Says Nov 01, 2014

I would like to inform you that I had done transaction through your payment gateway for purchasing the mobile from eBay. While purchasing, transaction was got failed,, but the amount was deducted from my bank account. I already communicated with both eBay supporting team and also with the bank, from the banker side. They are clearly telling that they had transferred the money from their side and from eBay side. They are telling that they didn’t have the money. So please ensure my transaction and where the money has been blocked. My SBI Bank transaction ID is IG000RTID2. The amount of transaction is RS 6799. 15 INR. Registered E-mail ID is vijaydhote.405@gmail.com.
Regards,
Vijay Dhote.
Customer care reply
Customer care maleMr. Kapil Aggarwal Says Oct 31, 2014

I paid my electricity bill from your Mobikwik on 28, which is still not paid, but the amount is debited from my credit card and today is last day. Who is going to bear the late payment charges? and why it is still not paid to NDPL?
Customer care reply
Customer care maleMr. Abdul Mannan Says Oct 31, 2014

I am Abdul. On 30.10.2014, i paid RS 1310 for my electricity bill through mobiwik app. But there is no credit in my electricity bill. My wallet balance is detected. Reference number is 14146811918329. Please solve my problem or refund by wallet balance.
Thank you.
Customer care reply
Customer care maleMr. Dheeraj Sehgal Says Oct 31, 2014

I am Dheeraj. On 06. 10.2014 date, I paid Rs 7200 for my electricity bill through Mobikwik web site, but there is no credit in electricity bill, So please do the needful on urgent basis.
Customer care reply
Customer care maleMr. Rupesh Says Oct 31, 2014

I have paid online payment of Airtel postpaid mobile Rs 1250 through Mobikwik, but still bill has not been paid. Same money has been deducted form my account. I am facing trouble from one month with Airtel customer care regarding this issue. finally they saying you are using third party software Mobikwik for online payment. Hence, please contact to Mobikwik team only. Because we have not received bill amount. Mobikwik team please help on this. Details is given below.mobile number is 9763795191(Airtel Postpaid).Transaction Reference Id is 14110031693257Date is 18th September201.
Customer care reply
Customer care maleMr. Santanu Pradhan Says Oct 31, 2014

My two mobikwik account is locked. Please help me to login my account. My mobile number is 7076624452. Myaccount user id-santanupradhan02@gmail.com and account user id-santanupradhan01@gmail.com. Please call me my no-7076624452 and 8972120962.
Customer care reply
Customer care maleMr. RAJESH RAWAT Says Oct 31, 2014

Yesterday at 21:30 hours, Rs 2000 has been deducted from my account. But it didn't add in my mobiwikk wallet. Please refund my money to my account at earliest. My Transection id is 103018921329. Email id is rajeshrawat1107@gmail.com.Contact number is 09930309045.
Customer care reply
Customer care maleMr. Rakes Narayan Says Oct 29, 2014

I try to call Mobwik customer care number. They are telling that it is discontinued. I already raised many compliant ticket regarding my payment issue. there is no response from that. Please do the needful.
Customer care reply
Customer care maleMr. Ashok Tak Says Oct 26, 2014

I have rechargedd my TATA Sky ID 1008292250 with Rs 500 on 14.10.2014, but has not received balance and amount of Rs 500 Debited from my account. My transaction reference as below- PURCHASE SUBJECT: MCUPOS 14OCT0351 Card number. : 5497XXX2XXXX6018 14OCT AVENUES IND Pvt Ltd reference number 428716170809 reference number :- 14OCT0351.
Customer care reply
Customer care maleMr. Mukesh Kumar Says Oct 26, 2014

I had recharged my Airtel number from Mobikwik, but i didn't get my balance. I had recharged of rupees 20. The recharge date is 25-10-2014. Already my payment deducted from Mobikwik account. Please check. My mobile number is 9911942569.
Customer care reply
Customer care maleMr. Deepak Yaduwanshi Says Oct 26, 2014

October 23rd, 2014 This is Deepak Yaduwanshi and my primary number is 7737292516. Today i added rupees 700 to my Mobikwik wallet and money in my bank account is debited, but balance in my wallet is not updated. It is showing 0 balance. Please help me.
Customer care reply
Customer care femaleMs. Priti Yadav Says Oct 25, 2014

Reactivate my Mobikwik account. I added rupees 1204 in my Mobikwik wallet, but my wallet has been locked. Please reactivate my account. My mobikwik ID is pritiyadav2318@gmail.com and my mobile number is 09457508140.
Customer care reply
Customer care maleMr. Imran Ahmed Says Oct 24, 2014

This is Imran and my primary number is 8723944165. Today i added rupees 70 to my Mobikwik wallet and money in my bank account is debited, but balance in my wallet is not updated. It is showing 0 balance. Please help me soon.
Customer care reply
Customer care maleMr. Niraj Dagur Says Oct 22, 2014

I have added rupees 100 to my Mobiwik wallet and received confirmation message of rupees 100 being deducted from my bank account, but the money was not added to Mobiwik account. I want this to be resolved fast. Kindly give my money back.
Customer care reply
Customer care maleMr. C.bhattacharya Says Oct 22, 2014

Today, I want to pay my mobile bill through Mobiwike. For that I used my credit card. rupees 360 was debited from my credit card, but in Mobiwike my wallet balance show 0. Want my money. Please help me.
Customer care reply
Customer care femaleMs. Sushma Says Oct 22, 2014

Hi
this is Sushma and my primary number is 7799215109.
Today i added rupees 3400 to my Mobikwik wallet and money in my bank account is debited, but balance in my wallet is not updated it is showing 0 balance.
Please help me.
Customer care reply
Customer care maleMr. Rakesh Kumar Says Oct 22, 2014

I have rechargedd my own number 9439874087, but unfortunately can not recharge it. My balance was deducted so can you solve it? Recharge number BSNL is 9439874087, Transaction ID is 1413965105153 andDate Wednesday October 22 13:25:12 Regards Rakesh.
Customer care reply
Customer care maleMr. Surinder Singh Thakur Says Oct 21, 2014

I have paid Vodafone postpaid bill amount 500, but they did not update in Vodafone account. Please update on urgent basis. Transaction and Reference number is 1413556331372. Dated 17th of October 2014. Mobile number is 9811521691.
Customer care reply
Customer care maleMr. Vansh Says Oct 21, 2014

I just wanted to know mobile number recharged with transactions ID 447744 ,698757 and 697294. Some one has recharged without my permission. Money has been taken out from my debit card. Please send me reply as soon as possible.
Customer care reply
Customer care maleMr. Suneel Says Oct 21, 2014

I have rechargedd my account, but i have not got net pack or any balance so solve it. The detail of my recharge is given below.
My service ID is 9003024143, transaction date is 20th of October, transaction amount is rupees 197.
Other recharge detail:
Service ID is 9003024143,
Transaction date is 20th of October,
Transaction amount rupees 330.
Customer care reply
Customer care femaleMs. Nazrul Mubeen Says Oct 21, 2014

My name is Nazrul Mubeen and my mobile number is 9993992774. Smart GSM i am trying to call customer care, but number is not available and recharge was not done. My order ID is 1413552280790. Please recharge my mobile.
Customer care reply
Customer care maleMr. Hemant Yajnik Says Oct 19, 2014

I had paid my electricity bill through my IDBI Debit Card. My account was debited, but bill was not cleared up till now and my complaint number is 1404041 and i tried to contact customer care, but no reply up till now. My mobile number is 9222202064 and my email ID is hemantyajnik@yahoo.co.Uk.
Customer care reply
Customer care maleMr. Goutam Jena Says Oct 18, 2014

On Friday October 17th, 12:23:19 2014 recharge rupees 55 on my debit card, but deducted my amount, but balance showing nil. My mobile number is 8895364170 Goutam Jena Anugul Odisha 759122.
Customer care reply
Customer care maleMr. Sanjay Says Oct 18, 2014

My name is Sanjay Gandh. I have got fake call and my all money was finished in ATM card. Please help me and now call me. My contact number is 9873545176. thanks and Regards.
Customer care reply
Customer care maleMr. danish Says Oct 17, 2014

I have rechargedd my Airtel digital TV through net banking, but my TV services are still not resumed and payment has been deducted from my account. Customer ID is 3003071024 from Jammu and Kashmir.
Customer care reply
Customer care maleMr. R P Singhania Says Oct 17, 2014

My Mobikwik wallet payment order ID is ambk352104219 and dated 16th October 2014 for purchase of one saree on Ebay, but Ebay has not provided confirmation of order until 17th of October 2014. Please verify the order on eBay.
Customer care reply
Customer care maleMr. Amzath Says Oct 17, 2014

I have added my money rupees 4520 to wallet today (15th of October 2014) to buy an item in Ebay with payment through Mobikwik. Amount has debited from my credit card, but my wallet shows only zero balance. I have sent mail to them. No reply till. I need my money back. This is utter useless website and services. I will not recommend Mobikwik to anybody as its customer service is very poor.
Customer care reply
Customer care maleMr. Indrajeet Singh Says Oct 17, 2014

My name is Indrajeet Singh and my mobile number is 09323045006. I am trying to call customer care , but number is not available. i had tried to pay my electricity bill for rupees 4500 from your software, but sorry to say my account got deleted. Still my payment is pending. Kindly call me or try to solve this as soon as possible.
Customer care reply
Customer care maleMr. praveen singh Says Oct 17, 2014

I have rechargedd my account, but i have not got net pack or any balance so solve it. The detail of my recharge is given below.
My service ID -8010530753
Transaction id-14132199768564
Transaction date - 13th of October
Transaction amount- rupees 74
Other recharge detail
Service id-8010530753
Transaction id-14132087184981
Transaction date-13th October
Transaction amount rupees 95.
Customer care reply
Customer care maleMr. P Khadar Khan Says Oct 17, 2014

Actually, I have rechargedd for rupees 755 3g pack for Airtel number 8008492618.
Transaction ID 14111311444376
Transaction date September 19 18:23:48 1st 2014.
Transaction amount rupees 755.
But I have not got the recharge and amount has been deducted. It's not been refunded. So please consider my request as soon as possible.
P Khadar Khan
Contact number:9948771691.
Customer care reply
Customer care maleMr. Vinod Kumar Says Oct 17, 2014

I have paid 2000 rupees in 9911014455 Idea number, but my correct Idea number is 9911014499. Please refund my rupees 2000 rupees in my Axis account number 910010012102915. My ATM card number is 5497519001963576.
Customer care reply
Customer care maleMr. Manjeet Kumar Says Oct 16, 2014

Please note the same that
I have rechargedd for rupees 97 internet 2g pack on Airtel number 9001019149.
Transaction ID 14134478716282
16/10/2014
13:54:32 hours
I have got only 50 MB data limit while it is showing 400mb on your website.
Please arrange to provide me the balance data 350mb on urgent basis. Either, i will never refer your web during mobile and other recharges.
Customer care reply
Customer care maleMr. Ajay Kumar Says Oct 16, 2014

I have rechargedd my mobile number 9759881924 of rupees 200 with my HDFC Card. My account has debited, but balance is not credit. I have received message from your hand
"dear user, Mmobikwik payment alert type:credit amount:rs200 new waiiet balance:rs 200 tranx reference number141335351095710". My contact number:9540933099.
Customer care reply
Customer care maleMr. Pankaj Says Oct 15, 2014

Please Sir, reactivate my Mobikwik account. I added rupees 2000 in my Mobikwik wallet.
But my wallet has been locked. Please reactivate my account.
My mobikwik ID is ppunia98790@gmail.com
And my mobile number is 8824071669.
Customer care reply
Customer care maleMr. Maneesh V J Says Oct 15, 2014

I have rechargedd for rupees 255 to this number 9971053739, the process is completed and it charged form my account, but i did not get the balance yet now. So please do the needful.
Customer care reply
Customer care maleMr. Dee Says Oct 14, 2014

Actually I recharged for rupees 47 3g pack for Airtel number 8132065803.
Service ID 8132065803
Transaction ID 14132109470744
Transaction date mon October 13 20:05:48 ist 2014
Transaction amount rupees 47. 0
But i did not get the recharge and amount has been deducted also its not been refunded. So please consider my request as soon as possible.
Customer care reply
Customer care maleMr. Dinesh Kumar Says Oct 14, 2014

Dear Sir,
I am suffering big problem because 8th of September 2014 i was paid electricity bill through the mobikwik app, but that bill not paid and amount was deducted because it was not reflecting in my account. Kindly look in to this matter and resolved as soon as possible.
Details are mentioned below
Transaction type debit from wallet
Service description electricity bill payment
Ca number 101531669
Transaction ID 14101554825950
Transaction date mon. September 08 11:21:37 ist 2014
Transaction amount 600/-
Wallet balance 265/-
Wallet type semi closed.
Customer care reply
Customer care maleMr. Maddali Rammohan Rao Says Oct 14, 2014

I have an account in Mobikwik. Now i am getting an error is "wallet locked! your wallet is found suspicious by payment gateway. Please write to mywallet@mobikwik.com for re-activation". So that i have sent mail also, but i have not got any required responds. Kindly need solution for this clear as soon as possible.
Email id is maddaliramu69@gmail.com

With regards.
Customer care reply
Customer care maleMr. Ranjit Ku Rout Says Oct 14, 2014

I had made a transaction on Mobikwik using my wallet for payment towards eBay. Despite the amount of rupees 5184.15 being deducted from my wallet, my bill status is still unpaid. Which means the merchant(eBay.In) has not received the payment.
Request you to refund my amount of rupees 5184.15 back into my wallet immediately.
My transaction reference number is ambk3517431025
My complaint ticket number is #1375410.
Customer care reply
Customer care maleMr. Praveen Kumar Says Oct 13, 2014

This is a fake number mobikwik has provided. Every-time they offer you something, they always fails to fulfill there commitment. One of the worst site i have ever seen.
Customer care reply
Customer care maleMr. Bhal Chand Says Oct 13, 2014

Dear sir/madam,

I pay rupees 230 th. Mobilwik vide order number 14043726110019 dt. 03. 07. 2014, but tile now not
Consider Airtel bill am. number 9650655771(postpaid number )
Pl. Check and resolve

Contact. No-9650655494
Bhal chand.
Customer care reply
Customer care maleMr. kaja Says Oct 13, 2014

An amount of rupees 34 deducated from my account, but did not get updated in my mobikwik wallet. Please check and update the same. I even did not get the transction number.
Customer care reply
Customer care maleMr. Jogender Singh Says Oct 13, 2014

An amount of rupees 30 deducted from my ICICI account, but I did not get updated in my Mobikwik wallet. Please check and update the same. I even did not get the transaction number. Other detail which i got after cut my balance.
Bil/000661384367/zaak epayment serv
Ic/421_zp149055
Please do the needful.
Customer care reply
Customer care maleMr. kaja Says Oct 13, 2014

I had recharged my Idea number from Mobikwik, but i didn't get my balance. I had recharged of rupees 34 Idea full talk time offer. The recharge date is 11-10-2014. Already my payment cut from Debit Card. Please check.
Customer care reply
Customer care maleMr. Pradeep Agrawal Says Oct 13, 2014

Sir, I am Pradeep Agrawal residing at Mira Road Mumbai. I am using Mobikwik facility for pay bill like electricity, gas, mobile, etc, but yesterday by mistake from my side, I have purchased rupees 370 that number Like as pos 70003399 at Mobikwik New Delhi in txn number 428518263371. Please send me details or refund my money on my wallet.
Customer care reply
Customer care maleMr. Ramjee Pandey Says Oct 12, 2014

Dear, sir/mam
I am Ramjee Pandey. I am trying to recharge my mobile, but cannot recharge my mobile. My Movikwik wallet balance is shown rupees 125. So please suggest me, How can i recharge my mobile?

Regards;
Ramjee pandey.
Customer care reply
Customer care maleMr. Dutikrushna Gouda Says Oct 12, 2014

I am Dutikrushna Gouda a Mobikwik customer. my email ID is : dutikrushna.Gouda1304@gmail.com and primary mobile number is : 7738897020. your online recharge service is better and faster than other app, but it is locked since 27th of September 2014, I have rupees 480 in my account, so i request you please activate my account therefore, i will continue it. waiting for your reply thanks.
Customer care reply
Customer care maleMr. Kotreshhiremath Says Oct 12, 2014

Dear Madam,
This is Kotresh from Bellary Karnataka. I have rechargedd of rupees 139 2g data plan of BSNL, but still data pack has not came into my mobile. Please solve the issue and all the details has been specified below or else. Please debit my amount into bank.
Note - waiting for your precious mail.
Order number - 14130605610222, Operator Reference number - 2163903870, amount - 139 2g data plan, BSNL network email ID - kotreshhiremath007@gmail.Com, Bank - Canara Bank Karnataka, Mobile number - 9481430078, 12/10/2014. on time 02:24:06.
Customer care reply
Customer care maleMr. Rahul Sharma Says Oct 11, 2014

Dear Sir, Last night (10/10/2014) i was adding rupees 1000 in my Mobikwik account. Due to some reasons rupees 1000 debited from my account, but did not show in Mobikwik account. After two to three minutes, i was trying again same step and same condition. Next time again debited rupees 1000, but did not show in my Mobikwik account. Total rupees 2000 debit from my account, but did not show. Dear, please refund my balance. My account number is 12082121003561. My mobile number is 9958541261.
Customer care reply
Customer care maleMr. Sumit Says Oct 10, 2014

Yesterday, I did a recharge of my MTNL Mobile number 9968863186. I do not have any reference number regard this and i have not got recharge yet, i wrote complaint twice to you, but you have not given any response till please resolve my problem soon otherwise refund my money in my wallet.
Customer care reply
Customer care maleMr. AKASH KUMAR Says Oct 10, 2014

Dear team,
My complaint is that i am unable to generate my OTP and i have already complained again or again, but my problem is not solved. So kindly resolve my problem as soon as possible.
Customer care reply
Customer care maleMr. Arpit Kumar Says Oct 10, 2014

Dear Sir, Yesterday from my account rupees 63 has cut, but i didn't get this payment in my Mobikwik wallet and also no notification about this transaction has given in my Gmail id. Please sir i am requesting you to help me. Thank you.
Customer care reply
Customer care femaleMs. Aruna Says Oct 10, 2014

Mobile recharge unsuccessful. The following are the details
Transaction id:14129500451601
Transaction amount rupees 50/-
Mobile number recharged:8978865131
Registered email ID is aruna.Chintapally@gmail.com
I wish you to do needful help by recharging the mobile number as immediately as possible else we may not be interested to continue your services further.
Customer care reply
Customer care maleMr. Akash Gupta Says Sep 28, 2014

An amount of rupees 3000 deducted from my account, but did not get updated in my mobikwik wallet. Please check and update the same. I even did not get the transaction number.
Customer care reply
Customer care maleMr. Sushil Kumar Says Sep 28, 2014

I wanted to pay my idea bill through mobikwik, but transaction shown unsuccessful. How i get my money back. My details is given below.

mobile number 8744017580
Amount rupees 197/-
Transaction reference 14118227342025
Date 27/09/2014.
Customer care reply
Customer care maleMr. Sushi Kumar Says Sep 28, 2014

I wanted to recharge my idea mobile through mobikwik, when i made the transaction by my ICICI visa debit card, amount rupees 197/-has been debited from my account, but this amount has been shown in mobikwik wallet, and payment is not made to idea because of this my mobile is not recharged. So many times i have tried to make the payment from mobikwik wallet to idea, but every time transaction is shown unsuccessful. How i can get my money back or recharge my mobile by these amount.
Customer care reply
Customer care maleMr. Vijay Kumar Thakur Says Sep 28, 2014

Respected sir,

I credited rupees 3000 from my HDFC bank account to my mobikwik wallet, but the payment was not received. As per instructed i am sent the required documents(my transaction ID and scan of driving license). Please take an action and refund my amount to my bank account or in my wallet.

Transaction ID 1411886871240.
Customer care reply
Customer care maleMr. H S Goswami Says Sep 28, 2014

Dear sir,
This is with reference to a payment made by me through your gateway, i have made a idea bill payment of rupees 1000, but i selected the network for Vodafone for 9711800496. I wanted to do the payment for 9718990011. Which network is idea.

I request you please reverse my amount at the earliest.

Thanks and regards,
H s goswami
Delhi police.
Customer care reply
Customer care maleMr. Prithvi Says Sep 28, 2014

Hi i had made a transaction on mobikwik using my wallet for payment towards electricity bill. Despite the amount of rupees 1100 being deducted from my wallet, my bill status is still unpaid. Which means the merchant(mseb) has not received the payment. All mails and tickets raised seem to go in vain.
Request you to refund my amount of rupees 1100 back into my wallet immediately.
My transaction reference number 14118542255907.
Customer care reply
Customer care maleMr. Shivam Says Sep 27, 2014

Dear sir,
This is i have to let you know that my
Account has been locked, need to reactivation.
Various times i have written to
Mywallet@mobikwik.com, but i could not answer
With any response as well as to
Support@mobikwik.com.
My email:kumarshivam382@gmail.com
Mobile: +919852659091.
So you are kindly
Requested to help me as soon as possible.
Thanks,
Yours faithfully,
Shivam.
Customer care reply
Customer care maleMr. Sandeep Kumar Says Sep 27, 2014

My name is sandeep Kumar and my mail ID is sandeepatil.4u@gmail.com, i had recharge my mobile from mobikwik at rupees 500 on 26/09/2014 and my transaction ID is acnb3497956616, now my wallet is not showing credit, but my debit balance is showing. So i want my wallet recharge and my mobile number is 9334915667.
Customer care reply
Customer care maleMr. Dhananjay Kumar Says Sep 26, 2014

I dhananjay Kumar recharge my Airtel mobile number 9631252242 of rupees 101/-(one hundred one). The said amount deducted from my state bank of India net banking transaction reference number Is ig000qmuz7, but the recharge did not credit in my mobile number Kindly check and inform me without delay. My mobikwik user ID is dh_77shriv.
Customer care reply
Customer care maleMr. Vijay Says Sep 26, 2014

Dear sir,
I have forget my password, due to network problem i have lost my password. So please take suitable action regarding my new password give me soon. I am complaint 2-3 times regarding this, but no action is take place. Please take suitable action.
I shall be thankful to you.

Er. Vijay
09991104748.
Customer care reply
Customer care maleMr. P Rajender Says Sep 26, 2014

Sir, i made a transaction of 500 rupees by my ICICI debit card on 22 September 14, with bill no 000650729361. Amount debited from my account, but i did not get the wallet balance. Please credit the amount to my wallet.
Thanks.
Customer care reply
Customer care maleMr. Ayan Sarkar Says Sep 25, 2014

Hi, i am ayan sarkar from kolkata. My Docomo number is 8272940094. I recharge my number rupees 88, but my number recharge is not successful. Transaction ID is 14116648307006.
Customer care reply
Customer care maleMr. Sinku Kumar Says Sep 25, 2014

I have added 60 rupees two time(total rs120) in my wallet yesterday. Money got deducted from my account, but wallet is not updated yet. Please update my wallet. Thank you.
Customer care reply
Customer care maleMr. Manpreet Singh Says Sep 25, 2014

Hi team,

I have added 645 rupees in my wallet today. Money got deducted from my account, but wallet is not updated yet. Wallet balance is still showing zero. Kindly check and update my wallet as soon as possible.

Regards
Manpreet.
Customer care reply
Customer care maleMr. Ashraf Ali Says Sep 21, 2014

Dear sir,
This is i have to let you know that my account has been locked,need to reactivation. Various times i have written to mywallet@mobikwik.com, but i could not answer with any response as well as to support@mobikwik.com.
My email is ashrafaliqasmi46@gmail.com
Mobile: +918447647524. So you are kindly requested to help me as soon as possible.
Thanks,
Yours faithfully,
Ashraf ali.
Customer care reply
Customer care maleMr. Sanjay Prajapati Says Sep 20, 2014

Dear sir, on 19th September i had done transaction 958 in my wallet my money got deducted from my account, but its showing zero balance in my wallet. Can you please help me. And refund my money in my mobikwik account.
Customer care reply
Customer care femaleMs. Komali Says Sep 18, 2014

Dear sir, on 18th September i had done tranction 100 in my wallat my money deducated from my account, but it showing zero balance in my wallet. Can you please help me.
Customer care reply
Customer care maleMr. Sachin Korpe Says Sep 18, 2014

Dear sir, My payment not recd. In my mobikwik account against transaction ID - igz7199816 date. 17 September 2014
Time 08:28:44
My mobikwik account - sachin_korpe25@yahoo.com

Regards
Sachin korpe
Cell number 9421165314.
Customer care reply
Customer care femaleMs. Pooja Says Sep 17, 2014

Dear sir, On 16th September i had done transaction 5000 in my wallet my money got deducted from my account, but its showing zero balance in my wallet. Can you please help me.
Customer care reply
Customer care maleMr. Manoj Kumar Says Sep 16, 2014

Dear sir,

I recharage on 9817548692 rupees 20
Balance detucted in my account,but balance not added. Plesae chack and refund balance.

Thanks and regards
Manoj kumar.
Customer care reply
Customer care maleMr. Tanveer Imam Says Sep 15, 2014

Dear sir, i have paid my TATA photon bill (tata photon number : 09266921844). Account number is 908164885 rupees 1804, but your website mobikwik shows transaction failed. So please suggest if not possible please refund my balance in my account.

Tanveer imam
9311805523
Tanveer. Imam1@gmail.com.
Customer care reply
Customer care maleMr. Tauquir Ahmad Siddiqui Says Sep 11, 2014

Dear sir,

Just i recharge my mobile number 8544151920 with 3g BSNL plan rupees 251.
Amount deduct from my account of idbi bank, but i not get message or 3g plan at my mobile number 8544151920.


Please check or otherwise refund my amount to my account

With regards,
Tauquir ahmad siddiqui.
Customer care reply
Customer care femaleMs. Meena Grover Says Aug 28, 2014

I had paid my data card mts payment via on line postpaid bill number Is 9136331864, but your side bad response date is over and my net is disconnect from one week, you are responsible my work is disturbed till date immediate forward my payment rupees 800/- in mts postpaid and response me urgent.
Customer care reply
Customer care maleMr. Sudipto Ghosh Says Aug 28, 2014

My transaction ID 14078397764792 of my mobile number 9560435989. I have done 30 rupees Recharge, the money has been deducted, but the same was not done and the money has not been refunded since 15 days passed. Please recharge it or refund my money as soon as possible. You can contact me on 9891392978.
Customer care reply
Customer care femaleMs. Reena Parera Says Aug 25, 2014

I had recharged my mobile number 9967805739 of rupees 120/- on dated 25.08.2014 wide reference number 1408959402169, but till date i have not got the credit of the recharge amount in my mobile. Please credit the same on top priority and confirm.
Regards
Reena parera.
Customer care reply
Customer care maleMr. Amardeep Saxena Says Aug 18, 2014

I had recharged my mobile number 9871349644 of rupees 200/- on dated 30. 07. 2014 wide reference number 14066945485034, but till date i have not got the credit of the recharge amount in my mobile. Please credit the same on top priority and confirm.

Regards
Amardeep saxena
Advocate.
Customer care reply
Customer care maleMr. Manish Tanwar Says Aug 18, 2014

Hello sir,
My name is manish tanwar. I am mobikwik customer, but i am facing from some problem about my mobikwik account related. I am trying many time for connected to mobikwik customer care number 011-30908686, but no response. Kindly arrange correct customer care number to me.

Thanks with regards
Manish tanwar
Mobile number 9873227586.
Customer care reply
 
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