Complaint number MJC596997 4/7/2015, complaint attended by Mr. Mallika Arjun on 6. 7. 2015This is to inform you that the above product is covered under Warranty and the failure component was BOARD, as per Service engineer. SE changed the board with old used board. Still I am not convenience with your warranty clause that :1. As per warranty, suppose to replaced with NEW BOARD not old board. 2. After changing the Board, while charging the UPS the, TV and other electronics appliances disturbed with sound. Earlier there is no sound while charging the UPS. I had told this problem to your Service Engineer, he is not accepting and as perThe this product is like and if your working TV, while charging, then the disturbance will come. Kindly let me know, what is the reliability of replaced old Board and if such sound is coming then how will work the T. V. And other appliances. I am awaiting your immediate action on this matter.
No action taken even after calling to the contact number 9845603410for the model UPPSEB1600 SL. NO. : 14HGZSDAA59343.
HI Microtech, I have purchased Microtech UPS from your website in Bangalore http://microtekBangalore. Hpage.com/ with below people. These people are dumping the products with out proper installation and when we call for issue they are telling that is not their problem. They are not at all giving any service to us. When we are giving compliant they are playing with us saying they will take back the product and in return they will deduct rupees 2000 from the total money. We want to know is the below people belongs to you are some one else?if these are your people then we are very mush disappointed in you. MS "UPS" or Syed on 9611556219 or 8748882222 mail us. Siddhartha-09482932598.
Ups is not working suddenly it got sound and all the power got cut of so please repair our ups at power is going and coming so there is no proper power back up. still its under warranty please call us at 9379569997.
Microtek two Battery Double Power 800va its is not giving an backup it is giving only50 sec standby.
I am Ranjith from Kengeri satellite town. My inverter is not working properly and the charging won't stand more than five min and also a bad smell comes from the battery every time.