Hi, I have bought MTS boardband connection(1000 rupees -40GB pln) on December 21st 2014 and mts number is "8925581015". Due to network issue, i have called and raised complaint to discontinue connection and requested for refund the money on 24th Dec 2014. Even i called daily till February month, but no response. I'm getting call to pay the monthly bill like 940 rupees something, otherwise MTS will take legal action. Please tel me why should i pay the monthly bill. Actually i want to go to consumer court for this bad communication and response. Regards, Giri Raj .
Dear Sir, Yesterday I bought MTS data card for Rs. 1200. 00 at Rs. 550. 00 P. M Plan. The person said that I will get the receipt by email and it will be activated today. Where to contact and when I will get it activated?I had given my photo and xerox copy of address proof.
Your MTS showroom Velachery is very poor in handling the customer,they take the money but recharge later as they don't have balance.if you don't change the dealer you will loose your valuable customers.
I bought a new Micromax canvas Blaze MT500(Black) B2367752 IMEI: 911347850035562Through On line - Times Internet Limited. I can't activate till now. I tried local agent and service center. I want to use MTS net work, and also Rs. 10680 worth cell phone. I hope it will be soon.
My Mts number is 9150419925. I am paying the amount of Rs 342/- on 24/12/2014 at Afternoon but, till no confirm receipt to my mail-id. So Please do the needful immediately.
Pathetic service. MDN: 8925981150 I am unable to use my MtS service for more than 20 days now with out any resolution. I was used my service last on DEC 4th later with out any intimation service went down due to some software upgrade. I went to MTS show room Tambaram and spent more than four hours there, but issue not fixed. I have called Technical support and launched complaint, but no one visited here to fix the issue. They simply say we will send the person. I am fed up with your service i do not want to continue your service any more. My billing cycle is every month 1st to 30th and this month i haven't used the service, WAIVE OFF my charges and CANCEL my service. MTS is such a stupid service where i have spent more than 15 days. You guys do not have any Customer service.
Worst response. People here not ready to speak with the customer. They are there only to register the problem and send a message to customer saying complaint resolved. Even not speaking with the customer. Quest: is not there an option of customer unavailability will be tried tomorrow are next working day as message. ?
i really loved Bangalore team customer care services, but worst ever than any other telecoms service in Chennai. Unsatisfied with the response from customer care service Chennai and sales manage.
My data card number is 8645926016. I was told your MTS People last two month back. Change my plan connection. Myself usage was very low. But your people can not do this. In last i will put pending your bill payment still 21/11/2014. Your collection people comes and promised me and collect cash to me and change your connection plan, But the bill generated in same plan. I informed that day to senior person also. Next month also comes same bill amount generated i didn't pay the amount. Once you cancel my connection or do the low configuration plan i didn't want your 12 GB Plan. Surely i didn't pay this month bill once you change my plan or cancel my connection. Otherwise you take my deposit amount and change the plan to prepaid. Your connection also very slow in Ambattur area
I have got MTC Post paid connection on 15. 10. 2014 But, Wi-fi Data Card Net connectionn is not functioning properly. Some time working suddenly stopped. For the past two days totally not connected to my computer. Please do the needful.
My prepaid Data card number is 8645949960. I am using it for one year in Madurai bought the same in Madurai. Now Data card is not working properly when i inserted to laptop, i can not open MTS home page it won't display anything in the web page. Even i uninstantiated and reinstalled data card.