My datacard number is 8644921137 (Anunth Shreevas )., purchased 15 Nov 2015. Download speed (as against your claim of 20 Mbps) hovers around 0. 40 Mbps. (Min 0. 28 and max 1. 31). That is to say, the minimum required speed for streaming videos is not met. I am told that when many will be using the net, my speed will be slow, which is unacceptable to me. Usage during these days (after 15th Nov till date) is natural and was necessitated at least to check the speed of video downloading. To view a video clip of 20 mts, it takes about 50 minutes, due to constant buffering, buffering, buffering. As such, I request that instead of giving lame excuses/explanations, increase the speed or refund the cost of instrument. My mail ID -- firstname.lastname@example.org and mobile - 9382565351.
I got mts dongle on Friday(13. 11. 3015). Mr. Venkat delivered by 5 pm. It's now Monday still it is not activated. Very poor customer care. Fed up by calling to customer care. Every time I call someone asks me to wait for another 24 hours. Worst experience. Am I got cheated by giving 1300 for dongle. Bad choice to go with mts. Will it get activated or not?.
Dear sir, I have bought MTS postpaid connection in this month. But your side dealer said to 599 per month. No additional charge 10gb free per month then 10gb crossed your speed level will be reduced. Then i will contact customer care says billing per month 599 service tax=683. Then dealer says traveler charger and laptop bag as a compliment, but still i can not receive the things. But i contact dealer not atten my call. I rise the three issue MTS DATA CARD NO:86449603341, wrong coimmitment of plan 5gb day then 5gb night dealer not explained the deatiled. 2, compliment things still not issued from delaer. 3, then i contact so many times of customer support executives. Resolve my issues says to me comitment. But still not cleared issue. 4, kindly i request you to deactivated my postpaid data card. Any procedure for let me know cell number is8190849405 5, this is my humble request deactivate my card. Dealer contact detailssebastian 8925252591, location keelkattalai.
I recharged yesterday night for my mts data card number. But till now i have not received any balance for my account. Today night my mts data card last month recharge validity finish, so i recharged my account for the purpose of renewal for my old balance of my mts account. Now i have five GB data usage for my mts number, so Please verify my account and kindly send details for my mail-id (Kiruthiga email@example.com)My MTS Number:8645957601.
Always getting the payment gateway error while recharging in our MTS ultra WiFi USB connectivity Order Refund from ccAvenueShoppingservice@ccavenue.comTomadhu_mohan_geetha@yahoo.com15. 6. 15 at 5:47 PMDear Customer, This is to inform you that the merchant has initiated the refund process for order numberM93322313615 for your transaction on http://www. Rechargeitnow.com. This refund request would be forwarded to the concerned bank and refunds completed as per bank procedure. Rest assured amount would reflect in your account as per the bank's procedure. Until then we request for your cooperation.
I am C. Periyasamy from Dharmapuri district. My No. 9150203001. Today(26. 05. 2015) my balance in my mobile Rs. 78. 32. At 8. 56am (by message). After this I have no call anybody between the time of 8. 56am to 1. 44pm. I had a message after a call at 1. 44pm. And I receive a message which show the balance Rs. 53. 96. What about the reason for decrease my difference balance of Rs. 24. 36. ? I conducted through customer care call(155)at 9. 00pm who was not responsible it. Please check my mobile account and grievance to me. Thank you, .
Hi, I have bought MTS boardband connection(1000 rupees -40GB pln) on December 21st 2014 and mts number is "8925581015". Due to network issue, i have called and raised complaint to discontinue connection and requested for refund the money on 24th Dec 2014. Even i called daily till February month, but no response. I'm getting call to pay the monthly bill like 940 rupees something, otherwise MTS will take legal action. Please tel me why should i pay the monthly bill. Actually i want to go to consumer court for this bad communication and response. Regards, Giri Raj .
Dear Sir, Yesterday I bought MTS data card for Rs. 1200. 00 at Rs. 550. 00 P. M Plan. The person said that I will get the receipt by email and it will be activated today. Where to contact and when I will get it activated?I had given my photo and xerox copy of address proof.
Your MTS showroom Velachery is very poor in handling the customer,they take the money but recharge later as they don't have balance.if you don't change the dealer you will loose your valuable customers.
I bought a new Micromax canvas Blaze MT500(Black) B2367752 IMEI: 911347850035562Through On line - Times Internet Limited. I can't activate till now. I tried local agent and service center. I want to use MTS net work, and also Rs. 10680 worth cell phone. I hope it will be soon.
My Mts number is 9150419925. I am paying the amount of Rs 342/- on 24/12/2014 at Afternoon but, till no confirm receipt to my mail-id. So Please do the needful immediately.
Pathetic service. MDN: 8925981150 I am unable to use my MtS service for more than 20 days now with out any resolution. I was used my service last on DEC 4th later with out any intimation service went down due to some software upgrade. I went to MTS show room Tambaram and spent more than four hours there, but issue not fixed. I have called Technical support and launched complaint, but no one visited here to fix the issue. They simply say we will send the person. I am fed up with your service i do not want to continue your service any more. My billing cycle is every month 1st to 30th and this month i haven't used the service, WAIVE OFF my charges and CANCEL my service. MTS is such a stupid service where i have spent more than 15 days. You guys do not have any Customer service.
Worst response. People here not ready to speak with the customer. They are there only to register the problem and send a message to customer saying complaint resolved. Even not speaking with the customer. Quest: is not there an option of customer unavailability will be tried tomorrow are next working day as message. ?
i really loved Bangalore team customer care services, but worst ever than any other telecoms service in Chennai. Unsatisfied with the response from customer care service Chennai and sales manage.
My data card number is 8645926016. I was told your MTS People last two month back. Change my plan connection. Myself usage was very low. But your people can not do this. In last i will put pending your bill payment still 21/11/2014. Your collection people comes and promised me and collect cash to me and change your connection plan, But the bill generated in same plan. I informed that day to senior person also. Next month also comes same bill amount generated i didn't pay the amount. Once you cancel my connection or do the low configuration plan i didn't want your 12 GB Plan. Surely i didn't pay this month bill once you change my plan or cancel my connection. Otherwise you take my deposit amount and change the plan to prepaid. Your connection also very slow in Ambattur area
I have got MTC Post paid connection on 15. 10. 2014 But, Wi-fi Data Card Net connectionn is not functioning properly. Some time working suddenly stopped. For the past two days totally not connected to my computer. Please do the needful.
My prepaid Data card number is 8645949960. I am using it for one year in Madurai bought the same in Madurai. Now Data card is not working properly when i inserted to laptop, i can not open MTS home page it won't display anything in the web page. Even i uninstantiated and reinstalled data card.
MY MTS wifi data card is not working properly. Download speed not as said when i purchased but bill amount alone come to high postpaid only. Also unable to connect to laptop and when done it throws an error. Complained and its irritating a lot. my plan details - 40 GB unlimited data plan with high speed but no speed at all. Also its a wifi dongle which has no download speed.
I tried to recharge Rs 199 rate cutter pack in the retail outlets, but not possible. It is not accepting. What is the problem? I got the service one week ago. I also sent a mail to the customer care TamilNadu. No response.
I have paid my data card number 8645902625 by cash, receipt number is 124361 date 11.11.2014. Brother name is Karthik. Till now i am getting SMS by saying overdue. Please look into this and solve.
Every month, i am getting call from MTS, Chennai, which is more disturbing and irritating.
1. Whenever call comes, we need to attend and hold the call with music for some time. Unnecessary time waste for me in busy schedule. Why not they call us directly?
2. Whenever we attends, we need to shout lot. Because always huge noise from MTS side. Hope all employee are sitting together and attending customers. Why not do something to hear properly? All time she is saying “Not able to hear you”.
3. I have requested to change my monthly plan three months before. Till date not changed.
Due to above, i am getting irritated, whenever i am getting call from your office, either i would not attend or trying to explain to them that i am not able to manage it. I have decided to close this connection due to above reasons. Please confirm or give comments.
Thanks and Regards.
P. Sudalai Muthu
Mobile number is 9865162612.
email id is firstname.lastname@example.org.
MY DATA card number is 8925984942 called eight times to 9150955955. No useful response! Just promises that we will ask technical guys to call you. My issues are:
1. Speed issue (data card works only in 1X speed not in HSD connection). I use it in three different locations, laptop and two desktops (only in laptop four points shows connected in HSD how ever i tested in speed test. Net my upload is one mpbs and download is one mpbs approx).
2. I am not able to browse 'www.cloudy.ec' through i am tired of getting 'The connection to the server was reset while the page was loading. 'error. FOR THE PAST one MONTH, I AM GETTING THIS ISSUE ONLY IN THIS MTS DATACARD. NO ISSUE WITH THAT WEBSITE. YOU 'ISP' is BLOCKED. IT USING FROM MY DATACARD, no other website working fine only 'cloudy. Ec' and it's related video portal sites are not working.
3. TILL MY ISSUE IS NOT RESOLVED I WILL NOT PAY MY BILLS. WAVE IT.
Mobile number is 8925455869. My network connection is not properly and the speed is very very slow. So, I want surrender my connection. What should I do? Please Reply. Even my office place is center in Trichy (Thillai Nagar). Thanking You.
8925455869 My network connection is not working properly and the speed is very slow. So, I want surrender my connection. What should I do. Thanking you.
MTS Postpaid Connection number is 8925455869. Net connectivity and speed is very very slow.Complaint number OCT/7259 dated 25th of October 2014.Please Rectify. What is procedure to data card surrender? Thanking You.
I am not receiving signal at all time. I can not use TS device in my area, so kindly change it to prepay immediately. I was fed up with this I already sent a mail no despondent.
I have purchased MTS postpaid Data Card on 23.10.2014 from Triplicane showroom. My Data Card Number is 8925535028. All the formalities has completed. But still now we have not got net connection. Kindly Look into the matter. It is very urgent.Thanks and Regards.R.RameshMobile Number is 9840421202.
I recharged my MTS prepaid for Rs 1499 for 15GB, but i get only 2GB. What was the reason? Can I get the remaining 13GB?
I have rechargedd to my data card number is 8645945055. Today morning around 12:30 am. Every process went well, payment has been made through debit card and the payment is also confirmed through my bank SMS, but at the end, a Citibank comment came an error has occurred. Then screen error message came. I have rechargedd for RS 399. Kindly check this technical error and recharge in the above said number. Thanks.
BEFORE GETTING CONNECTION YOUR AGENT TOLD THAT SPEED WILL BE AROUND FOUR TO SIX MBPS, but I AM NOT GETTING EVEN 2KBPS SPEED. I HAVE FILED MY COMPLAINT TWO DAYS BACK, but NO ONE IS RESPONDING. KINDLY LOOK IT SOON. RESPOND LIKE A PRIVATE COMPANY. NOT LIKE A GOVERNMENT BSNL.
I am using a MTS basic mobile. I need to change a new mobile without changing the mobile number. Where can i get a new mobile from? I am from Ambattur. Please help me out.
I have called 12 times, but it is not responding. I am so sad about this company. My data number is 8925984268. My problem is about very slowness of internet. I have bought just before 5 days and speed is 200kbps.
We have purchased MTS prepaid data card, but the device was not working properly. So we need to replace the same and need to buy a new one. So far this issue we have contacted your person, but they came to us for new postpaid connection. So kindly make possible to recover our old device or tell us a solution.
My MTS number is 8925988870. I have bought this card last month of September 2014. I was happy with its speed. Even, i appreciated the same with your customer care staff. I am using at my residence address. It has been happening since last two days, i am observing the speed has become very slow. Please update me the reason and also rectify the same. I hope you shall take my complaint very sincerely and revert me back. Thanking you in anticipation L. Venkatraman 7299227700.
My card number is 8645950624, card wants customer authentication number. I tried several times, but not connect. Please sort out the issue.
I have a problem with connecting networks. I have raised the complaint on 23.08.2014, but still, i do not get the solution. I am very much disappointed with your services. I feel very worst service provider. My MTS data number is 8645999899.
Last week, i paid and received MTS blaze from your sales associate, who visited my house at Ten Poes Road Chennai 600018. I opted for post paid scheme and was assured that the dongle will be activated within maximum two days. The address verification was over three days back and i have repeatedly contacted the sales associate for activating the dongle, but still waiting for activation. Every time i contact, i was assured that it will be activated before seven pm of the day and four seven pm. i have waited without any. What should i say luck or your inaction? I will appreciate, if any good heart person working for you activate and have beneficial use of money S. Are. Nagendran. Contact number is 9840644253.
I received an advocate SMS from your end stating of account number 2807018992 amount is due of RS 11441.00. Actually i do not have and never used your networks till this date. So ensure the number, you are posting SMS and avoid this kind of disturbance in future. Regards N Suresh Babu Number is 9884677739.
My MTS number is 8645901756. I changed my number from postpaid to the prepaid and get activated on 15/10/2014. My internet speed is too low. I have enclosed photo copy of the speed. I inquired the relevant MTS shop, they told me that it will properly work after four hours, but problem has not been solved. Again i inquired on customer care. There is no response.
Here I am sorry to tell you that. I would like to inform you that i want to cancel my connection. I do not like your service ever,
Really shameful to use your device. So please cancel my connection.
My network connection is not working properly and the speed is very slow. So i want to surrender my connection. What should i do?
My MTS data card number is 9150207144, which was purchased two years back. The net speed as given by you is 3.1 mbps, but i am getting not even 10kbps, kindly look into this matter and try to solve the problem, otherwise change my data card as per the latest version.
Looking forward for your early action.
I recharged my MTS Mblaze data card number 9150248022 for rupees 499. Amount is debited from my account, but my data card is not recharged. My contact number is 7845271236.
Good morning sir/mam,
i am saraswathi. This is my mts datacard number 8925680851. I have 2gb balance, but still i can not browse internet. I can connect, but can not browse. I have already given compliants regarding this, but no respose from your side. Kindly solve my problems.
Sir, Recently i brought the mts net connection (8645956420), yesterday only activate, but net service is very slow. Kindly do the immediate action.
Data card numbert activated so you take action data card number 8645943426 purchase date: 21/07/14 time:6.00pm
I bought mts datacard one month before, but now my account has been locked. How to activate my account.
i am using a mts datacard for last six months and i have problem logging in now. It says, that "modem is currently in use or not configured properly"
can you please help me resolving this issue
Mobile - 9176255159.