Dear Sir, Yesterday I bought MTS data card for Rs. 1200. 00 at Rs. 550. 00 P. M Plan. The person said that I will get the receipt by email and it will be activated today. Where to contact and when I will get it activated?I had given my photo and xerox copy of address proof.
Your MTS showroom Velachery is very poor in handling the customer,they take the money but recharge later as they don't have balance.if you don't change the dealer you will loose your valuable customers.
My data card is suddenly disconnecting very slow compared to others.
I bought a new Micromax canvas Blaze MT500(Black) B2367752 IMEI: 911347850035562Through On line - Times Internet Limited. I can't activate till now. I tried local agent and service center. I want to use MTS net work, and also Rs. 10680 worth cell phone. I hope it will be soon.
My Mts number is 9150419925. I am paying the amount of Rs 342/- on 24/12/2014 at Afternoon but, till no confirm receipt to my mail-id. So Please do the needful immediately.
Pathetic service. MDN: 8925981150 I am unable to use my MtS service for more than 20 days now with out any resolution. I was used my service last on DEC 4th later with out any intimation service went down due to some software upgrade. I went to MTS show room Tambaram and spent more than four hours there, but issue not fixed. I have called Technical support and launched complaint, but no one visited here to fix the issue. They simply say we will send the person. I am fed up with your service i do not want to continue your service any more. My billing cycle is every month 1st to 30th and this month i haven't used the service, WAIVE OFF my charges and CANCEL my service. MTS is such a stupid service where i have spent more than 15 days. You guys do not have any Customer service.
Worst response. People here not ready to speak with the customer. They are there only to register the problem and send a message to customer saying complaint resolved. Even not speaking with the customer. Quest: is not there an option of customer unavailability will be tried tomorrow are next working day as message. ?
i really loved Bangalore team customer care services, but worst ever than any other telecoms service in Chennai. Unsatisfied with the response from customer care service Chennai and sales manage.
My data card number is 8645926016. I was told your MTS People last two month back. Change my plan connection. Myself usage was very low. But your people can not do this. In last i will put pending your bill payment still 21/11/2014. Your collection people comes and promised me and collect cash to me and change your connection plan, But the bill generated in same plan. I informed that day to senior person also. Next month also comes same bill amount generated i didn't pay the amount. Once you cancel my connection or do the low configuration plan i didn't want your 12 GB Plan. Surely i didn't pay this month bill once you change my plan or cancel my connection. Otherwise you take my deposit amount and change the plan to prepaid. Your connection also very slow in Ambattur area
I have got MTC Post paid connection on 15. 10. 2014 But, Wi-fi Data Card Net connectionn is not functioning properly. Some time working suddenly stopped. For the past two days totally not connected to my computer. Please do the needful.
My prepaid Data card number is 8645949960. I am using it for one year in Madurai bought the same in Madurai. Now Data card is not working properly when i inserted to laptop, i can not open MTS home page it won't display anything in the web page. Even i uninstantiated and reinstalled data card.
MY MTS wifi data card is not working properly. Download speed not as said when i purchased but bill amount alone come to high postpaid only. Also unable to connect to laptop and when done it throws an error. Complained and its irritating a lot. my plan details - 40 GB unlimited data plan with high speed but no speed at all. Also its a wifi dongle which has no download speed.
I tried to recharge Rs 199 rate cutter pack in the retail outlets, but not possible. It is not accepting. What is the problem? I got the service one week ago. I also sent a mail to the customer care TamilNadu. No response.
I have paid my data card number 8645902625 by cash, receipt number is 124361 date 11.11.2014. Brother name is Karthik. Till now i am getting SMS by saying overdue. Please look into this and solve.
I am not getting message for 'check my balance' through online. My number is 8925974994.
My Data card number is 9150403135.
Very poor downloading. No speed. Please solve this problem.
Every month, i am getting call from MTS, Chennai, which is more disturbing and irritating.
1. Whenever call comes, we need to attend and hold the call with music for some time. Unnecessary time waste for me in busy schedule. Why not they call us directly?
2. Whenever we attends, we need to shout lot. Because always huge noise from MTS side. Hope all employee are sitting together and attending customers. Why not do something to hear properly? All time she is saying “Not able to hear you”.
3. I have requested to change my monthly plan three months before. Till date not changed.
Due to above, i am getting irritated, whenever i am getting call from your office, either i would not attend or trying to explain to them that i am not able to manage it. I have decided to close this connection due to above reasons. Please confirm or give comments.
Thanks and Regards.
P. Sudalai Muthu
Mobile number is 9865162612.
email id is email@example.com.
MY DATA card number is 8925984942 called eight times to 9150955955. No useful response! Just promises that we will ask technical guys to call you. My issues are:
1. Speed issue (data card works only in 1X speed not in HSD connection). I use it in three different locations, laptop and two desktops (only in laptop four points shows connected in HSD how ever i tested in speed test. Net my upload is one mpbs and download is one mpbs approx).
2. I am not able to browse 'www.cloudy.ec' through i am tired of getting 'The connection to the server was reset while the page was loading. 'error. FOR THE PAST one MONTH, I AM GETTING THIS ISSUE ONLY IN THIS MTS DATACARD. NO ISSUE WITH THAT WEBSITE. YOU 'ISP' is BLOCKED. IT USING FROM MY DATACARD, no other website working fine only 'cloudy. Ec' and it's related video portal sites are not working.
3. TILL MY ISSUE IS NOT RESOLVED I WILL NOT PAY MY BILLS. WAVE IT.
My MTS data card is not supporting. Please help me. My MTS number is 8645889358.
I want to change my MTS Mblaze from prepaid to postpaid. Please advice on the same.
Mobile number is 8925455869. My network connection is not properly and the speed is very very slow. So, I want surrender my connection. What should I do? Please Reply. Even my office place is center in Trichy (Thillai Nagar). Thanking You.
8925455869 My network connection is not working properly and the speed is very slow. So, I want surrender my connection. What should I do. Thanking you.
MTS Postpaid Connection number is 8925455869. Net connectivity and speed is very very slow.Complaint number OCT/7259 dated 25th of October 2014.Please Rectify. What is procedure to data card surrender? Thanking You.
I am not receiving signal at all time. I can not use TS device in my area, so kindly change it to prepay immediately. I was fed up with this I already sent a mail no despondent.
I have purchased MTS postpaid Data Card on 23.10.2014 from Triplicane showroom. My Data Card Number is 8925535028. All the formalities has completed. But still now we have not got net connection. Kindly Look into the matter. It is very urgent.Thanks and Regards.R.RameshMobile Number is 9840421202.
we need data card. But your side is not responsible, your side customer supports in no use.
I recharged my MTS prepaid for Rs 1499 for 15GB, but i get only 2GB. What was the reason? Can I get the remaining 13GB?
PLEASE DISCONNECT MY MTS DATA CARD number 8645930446. BECAUSE I AM GOING OUT OF India THANKING YOU.
I have rechargedd to my data card number is 8645945055. Today morning around 12:30 am. Every process went well, payment has been made through debit card and the payment is also confirmed through my bank SMS, but at the end, a Citibank comment came an error has occurred. Then screen error message came. I have rechargedd for RS 399. Kindly check this technical error and recharge in the above said number. Thanks.
BEFORE GETTING CONNECTION YOUR AGENT TOLD THAT SPEED WILL BE AROUND FOUR TO SIX MBPS, but I AM NOT GETTING EVEN 2KBPS SPEED. I HAVE FILED MY COMPLAINT TWO DAYS BACK, but NO ONE IS RESPONDING. KINDLY LOOK IT SOON. RESPOND LIKE A PRIVATE COMPANY. NOT LIKE A GOVERNMENT BSNL.
I am using a MTS basic mobile. I need to change a new mobile without changing the mobile number. Where can i get a new mobile from? I am from Ambattur. Please help me out.