Mr. Amuthan.s On Phone To MTS Chennai Service
With reference to our complaint number Nov/1831 Mr. Anand from Chennai customer care responded that speed for our both 864977494 wifi data card and 2g data card 8925941698 cannot be recovered. On account of our speed issue complaint last month there was a little improvement by Mr. Thirumalai our area manager and they changed our card twice, but again we are having the same complaint now and when complained they said that it cannot be recovered inspite of five towers around our area. So kindly do the needful or refund our amount. Please contact me Mr. Amuthan - 9566704009. Thank You.
Ms. Sathya On Phone To MTS Chennai Service
I am using prepaid data service. This month I put so many data package, but its not extended even two days it showing data usage is over. I do not know what is happening. Please view my report 8644982968. Till now its not showing my data usage always shown zero balance.
Mr. Muthukumaran On Phone To MTS Chennai Service
Hello sir my mts number 8925661701 in this i have been recharge for 499+499 plan for two times on the date 15/10/2016 due to some of online problem this has been happen. I want my one time pay of 499 money back what should i want to do for contact you my phone number is 9003212691.
Mr. Kumar V L On Phone To MTS Chennai Service
My MTS Numnber 8925909559. I had requested this for deactivation as I will not be using this going forward. I was asked to pay Rs. 2036 for this. I had requested the line to be disconnected and I had advised the Agent - Priya who took the call. But she was not ready to disconnect the line and said that this can be done only after I pay the bill. I cant understand the logic. Please note that I want this number to be disconnected and in parallel I will make the payment. I am also surprised to note that I need to pay approx Rs. 38 extra per day of disconnection as My MTS card is not working. I have received the confirmation that the MTS Connection has been debarred. I once again request you to disconnect my above number with immediate effect. And please note I will not be liable to pay any additional amount on this.
Mr. Louis Amalraj On Phone To MTS Chennai Service
Sir, Yesterday I recharged rupees 499 for 5GB (mts moderm data online recharge)
money transaction sucessfully, but mts recharge not accepted. Please kindly neet to this. Thank you.
B. Ramakrishnan Calls
Ramakrishnan . B On Phone to MTS Chennai Service
My Data card No. 8645980952. I am not in a use for the past two months. Pls. Verify my data use age. U are office sending Bill Rs. 678/- I am not responsible for paying bill amount. Pls. Disconnect my service immediatly. I am not continue you are service in futuar. Please disconnect immediatly without fail. Thanking you
B. Ramakrishnan , Madurai.
B. Ramakrishnan Calls
B. Ramakrishnan On Phone to MTS Chennai service
I am using MTS DATA card for the past five years First I am pre paid customer. Firstly data consumsion very good. After that reduce the data so i like to change my plane Pre paid to Post paid. I am lost my data card two months back and i complint the you are office. But today message you are outstanding bill last month Rs. 678/- I am not in a use last two months(pls verfy my data useagae) I am not in a use than I will not pay the bill amount. I am not responsibility. U are staff and you are office responsibility. Srimathy madam No. 91 9150948907 please consider my case and disconnect my service immediately. Further susiquent any bill payment i am not responsible. Please immediatly disconnect my service without fail. Please oblige. My Data No. 8645980952
B. Ramakrishnan .
Mr. Rengamani R On Phone To MTS Chennai Service
My data card No: 8645837093. It is not working for the last five days
complaint No:7166. Then some one called and advised to go to mts store. Visited MTS Store in Sembakkam on 27. 07. 16 and recd a request number is 7046723 vide SMS. Till now I could not reach customer care to know about the status of the issue. I may constrain to switch over to another service provider if you not settle this by tomorrow.
Mr. Prathiv Rajan On Phone To MTS Chennai Service
I am using mts for last 1yr, but i not use it for two months because of few reasons. Today i recharge it and try to use now, but i cant able to use my wifi. Wifi is not working.
Mr. Harinath On Phone To MTS Chennai Service
When I try to connect my PC and mobile device through Wi-Fi it shows up authentication error occurred. But sometime it works good. Looking for your help and support to resolve the issue. Thanks, .
Mr. S Kathiresan On Phone To MTS Chennai Service
I, S. Kathiresan, 9043230784, complain that the mblaze is having following problems:
1. Very often restarts
2. Extra amount charged than the bill amount
3. Often get fake mail that my date usage is more than 80%, though I am using the same amount (very much less data usage than the limit) of data for each month. Kindly resolve the above issues immediately.
Mr. Balasubramanian Krish On Phone To MTS Chennai Service
I have recharged my MTS DATA service to amount of INR 299/-Vide thru internet banking payment mode on 28. 08. 2016 for MTS DATA CARD NUMBER 8645893282. But till it is not accounted to my balance and same amount also being deduct from my HDFC bank. How can get my avail balance in MTS account?
USELESS SYSTEM YOU HAVE. Regards
Mr. Khaleel On Phone To MTS Chennai Service
Hello sir my name is Khaleel iam bought a mts prepaid moderm last friday someone come and collect money 1500 and give a moderm still internet not working i cal lot of times no response, , please cal my mobile number 9087467846.
Ms. H Mohana On Phone To MTS Chennai Service
I had been repeatedly sent threatening SMS for the payment I had already made for the datacard post paid. When I contacted the mobile number Given in SMS it is found that it is an the outstation mobile number and the receiver called himself as the Advocate by Name Kishore. When i asked for the details he simply cut the connection and later switched off the mobilephone. It is painful the such a reputed MNC like you resort to such practices. Please reply.
Mr. V.gopi On Phone To MTS Chennai Service
Mts bill has been paid by me from my account through paytm on 3. 3. 2016 Rs. 915/- mts data card and it has been failed and again on 5. 3. 2016 Rs. 915/- has been paid by friend account via paytm, but message has been sent by the paytm stating that, transaction has been failed. I have lost Rs. 1830/. Hence I have to pay the mts data card postpaid bill only, on receipt of refund above amount to my account.
Ms. Vathsakumar On Phone To MTS Chennai Service
I bought one MBLAZE ultra WiFi from MTS Sales man sidic on 21Dec He gave only pendrive and not given.the adapter I tried the MTS toll free number and no response so kindly give the adapter immediately so I can use
Mr. Kumar On Phone To MTS Chennai Service
I have bought the MTS wireless modem on Nov 30th. Still its not get activated. I have called many times to customer care, no one is attending the call. I am not getting the proper response from the person to whom i bought the modem. Its really irritating. Now i am thinking wrongly selected the MTS network even though many networks are available. Please resolve my issue. My MTS number - 8925081737My Contact number - 9677230226.
Mr. Anunth Shreevas On Phone To MTS Chennai Service
My datacard number is 8644921137 (Anunth Shreevas )., purchased 15 Nov 2015. Download speed (as against your claim of 20 Mbps) hovers around 0. 40 Mbps. (Min 0. 28 and max 1. 31). That is to say, the minimum required speed for streaming videos is not met. I am told that when many will be using the net, my speed will be slow, which is unacceptable to me. Usage during these days (after 15th Nov till date) is natural and was necessitated at least to check the speed of video downloading. To view a video clip of 20 mts, it takes about 50 minutes, due to constant buffering, buffering, buffering. As such, I request that instead of giving lame excuses/explanations, increase the speed or refund the cost of instrument. My mail ID -- firstname.lastname@example.org and mobile - 9382565351.
Mr. Dr.suren Kandasamy On Phone To MTS Chennai Service
I got mts dongle on Friday(13. 11. 3015). Mr. Venkat delivered by 5 pm. It's now Monday still it is not activated. Very poor customer care. Fed up by calling to customer care. Every time I call someone asks me to wait for another 24 hours. Worst experience. Am I got cheated by giving 1300 for dongle. Bad choice to go with mts. Will it get activated or not?.
Mr. Ganapathy On Phone To MTS Chennai Service
Dear sir, I have bought MTS postpaid connection in this month. But your side dealer said to 599 per month. No additional charge 10gb free per month then 10gb crossed your speed level will be reduced. Then i will contact customer care says billing per month 599 service tax=683. Then dealer says traveler charger and laptop bag as a compliment, but still i can not receive the things. But i contact dealer not atten my call. I rise the three issue MTS DATA CARD NO:86449603341, wrong coimmitment of plan 5gb day then 5gb night dealer not explained the deatiled. 2, compliment things still not issued from delaer. 3, then i contact so many times of customer support executives. Resolve my issues says to me comitment. But still not cleared issue. 4, kindly i request you to deactivated my postpaid data card. Any procedure for let me know cell number is8190849405 5, this is my humble request deactivate my card. Dealer contact detailssebastian 8925252591, location keelkattalai.
Ms. Kiruthiga On Phone To MTS Chennai Service
I recharged yesterday night for my mts data card number. But till now i have not received any balance for my account. Today night my mts data card last month recharge validity finish, so i recharged my account for the purpose of renewal for my old balance of my mts account. Now i have five GB data usage for my mts number, so Please verify my account and kindly send details for my mail-id (Kiruthiga email@example.com)My MTS Number:8645957601.
Mr. Madhu Mohan K On Phone To MTS Chennai Service
Always getting the payment gateway error while recharging in our MTS ultra WiFi USB connectivity Order Refund from ccAvenueShoppingservice@ccavenue.comTomadhu_mohan_geetha@yahoo.com15. 6. 15 at 5:47 PMDear Customer, This is to inform you that the merchant has initiated the refund process for order numberM93322313615 for your transaction on http://www. Rechargeitnow.com. This refund request would be forwarded to the concerned bank and refunds completed as per bank procedure. Rest assured amount would reflect in your account as per the bank's procedure. Until then we request for your cooperation.
Mr. Periyasamy C On Phone To MTS Chennai Service
I am C. Periyasamy from Dharmapuri district. My No. 9150203001. Today(26. 05. 2015) my balance in my mobile Rs. 78. 32. At 8. 56am (by message). After this I have no call anybody between the time of 8. 56am to 1. 44pm. I had a message after a call at 1. 44pm. And I receive a message which show the balance Rs. 53. 96. What about the reason for decrease my difference balance of Rs. 24. 36. ? I conducted through customer care call(155)at 9. 00pm who was not responsible it. Please check my mobile account and grievance to me. Thank you, .
Mr. Giri Raj On Phone To MTS Chennai Service
Hi, I have bought MTS boardband connection(1000 rupees -40GB pln) on December 21st 2014 and mts number is "8925581015". Due to network issue, i have called and raised complaint to discontinue connection and requested for refund the money on 24th Dec 2014. Even i called daily till February month, but no response. I'm getting call to pay the monthly bill like 940 rupees something, otherwise MTS will take legal action. Please tel me why should i pay the monthly bill. Actually i want to go to consumer court for this bad communication and response. Regards, Giri Raj .
Mr. V.harichandran On Phone To MTS Chennai Service
Dear Sir, Yesterday I bought MTS data card for Rs. 1200. 00 at Rs. 550. 00 P. M Plan. The person said that I will get the receipt by email and it will be activated today. Where to contact and when I will get it activated?I had given my photo and xerox copy of address proof.
Ms. A.R.NAGARAJAN On Phone To MTS Chennai Service
Your MTS showroom Velachery is very poor in handling the customer,they take the money but recharge later as they don't have balance.if you don't change the dealer you will loose your valuable customers.
Mr. B.ravi On Phone To MTS Chennai Service
I bought a new Micromax canvas Blaze MT500(Black) B2367752 IMEI: 911347850035562Through On line - Times Internet Limited. I can't activate till now. I tried local agent and service center. I want to use MTS net work, and also Rs. 10680 worth cell phone. I hope it will be soon.
Mr. Omprakash On Phone To MTS Chennai Service
My Mts number is 9150419925. I am paying the amount of Rs 342/- on 24/12/2014 at Afternoon but, till no confirm receipt to my mail-id. So Please do the needful immediately.
Mr. S.rangarajan On Phone To MTS Chennai Service
Pathetic service. MDN: 8925981150 I am unable to use my MtS service for more than 20 days now with out any resolution. I was used my service last on DEC 4th later with out any intimation service went down due to some software upgrade. I went to MTS show room Tambaram and spent more than four hours there, but issue not fixed. I have called Technical support and launched complaint, but no one visited here to fix the issue. They simply say we will send the person. I am fed up with your service i do not want to continue your service any more. My billing cycle is every month 1st to 30th and this month i haven't used the service, WAIVE OFF my charges and CANCEL my service. MTS is such a stupid service where i have spent more than 15 days. You guys do not have any Customer service.
Mr. Suresh On Phone To MTS Chennai Service
Worst response. People here not ready to speak with the customer. They are there only to register the problem and send a message to customer saying complaint resolved. Even not speaking with the customer. Quest: is not there an option of customer unavailability will be tried tomorrow are next working day as message. ?
i really loved Bangalore team customer care services, but worst ever than any other telecoms service in Chennai. Unsatisfied with the response from customer care service Chennai and sales manage.
Mr. Muthukumar On Phone To MTS Chennai Service
My data card number is 8645926016. I was told your MTS People last two month back. Change my plan connection. Myself usage was very low. But your people can not do this. In last i will put pending your bill payment still 21/11/2014. Your collection people comes and promised me and collect cash to me and change your connection plan, But the bill generated in same plan. I informed that day to senior person also. Next month also comes same bill amount generated i didn't pay the amount. Once you cancel my connection or do the low configuration plan i didn't want your 12 GB Plan. Surely i didn't pay this month bill once you change my plan or cancel my connection. Otherwise you take my deposit amount and change the plan to prepaid. Your connection also very slow in Ambattur area
Mr. M. Venkatesalu On Phone To MTS Chennai Service
I have got MTC Post paid connection on 15. 10. 2014 But, Wi-fi Data Card Net connectionn is not functioning properly. Some time working suddenly stopped. For the past two days totally not connected to my computer. Please do the needful.
Ms. Amirthavalli On Phone To MTS Chennai Service
My prepaid Data card number is 8645949960. I am using it for one year in Madurai bought the same in Madurai. Now Data card is not working properly when i inserted to laptop, i can not open MTS home page it won't display anything in the web page. Even i uninstantiated and reinstalled data card.
Ms. G.m.vijay Mohan On Phone To MTS Chennai Service
MY MTS wifi data card is not working properly. Download speed not as said when i purchased but bill amount alone come to high postpaid only. Also unable to connect to laptop and when done it throws an error. Complained and its irritating a lot. my plan details - 40 GB unlimited data plan with high speed but no speed at all. Also its a wifi dongle which has no download speed.
Mr. Pr Makudeswaran On Phone To MTS Chennai Service
I tried to recharge Rs 199 rate cutter pack in the retail outlets, but not possible. It is not accepting. What is the problem? I got the service one week ago. I also sent a mail to the customer care TamilNadu. No response.
Mr. rajaram On Phone To MTS Chennai Service
I have paid my data card number 8645902625 by cash, receipt number is 124361 date 11.11.2014. Brother name is Karthik. Till now i am getting SMS by saying overdue. Please look into this and solve.
Mr. P. Sudalai Muthu On Phone To MTS Chennai Service
Every month, i am getting call from MTS, Chennai, which is more disturbing and irritating.
1. Whenever call comes, we need to attend and hold the call with music for some time. Unnecessary time waste for me in busy schedule. Why not they call us directly?
2. Whenever we attends, we need to shout lot. Because always huge noise from MTS side. Hope all employee are sitting together and attending customers. Why not do something to hear properly? All time she is saying “Not able to hear you”.
3. I have requested to change my monthly plan three months before. Till date not changed.
Due to above, i am getting irritated, whenever i am getting call from your office, either i would not attend or trying to explain to them that i am not able to manage it. I have decided to close this connection due to above reasons. Please confirm or give comments.
Thanks and Regards.
P. Sudalai Muthu
Mobile number is 9865162612.
email id is firstname.lastname@example.org.
Mr. Abdul Jaleel.a On Phone To MTS Chennai Service
MY DATA card number is 8925984942 called eight times to 9150955955. No useful response! Just promises that we will ask technical guys to call you. My issues are:
1. Speed issue (data card works only in 1X speed not in HSD connection). I use it in three different locations, laptop and two desktops (only in laptop four points shows connected in HSD how ever i tested in speed test. Net my upload is one mpbs and download is one mpbs approx).
2. I am not able to browse 'www.cloudy.ec' through i am tired of getting 'The connection to the server was reset while the page was loading. 'error. FOR THE PAST one MONTH, I AM GETTING THIS ISSUE ONLY IN THIS MTS DATACARD. NO ISSUE WITH THAT WEBSITE. YOU 'ISP' is BLOCKED. IT USING FROM MY DATACARD, no other website working fine only 'cloudy. Ec' and it's related video portal sites are not working.
3. TILL MY ISSUE IS NOT RESOLVED I WILL NOT PAY MY BILLS. WAVE IT.
Mr. Santhanakumar On Phone To MTS Chennai Service
Mobile number is 8925455869. My network connection is not properly and the speed is very very slow. So, I want surrender my connection. What should I do? Please Reply. Even my office place is center in Trichy (Thillai Nagar). Thanking You.
Mr. Santhanakumar On Phone To MTS Chennai Service
MTS Postpaid Connection number is 8925455869. Net connectivity and speed is very very slow.Complaint number OCT/7259 dated 25th of October 2014.Please Rectify. What is procedure to data card surrender? Thanking You.
Mr. S.a.md Kaseem On Phone To MTS Chennai Service
I am not receiving signal at all time. I can not use TS device in my area, so kindly change it to prepay immediately. I was fed up with this I already sent a mail no despondent.
Mr. Ramesh On Phone To MTS Chennai Service
I have purchased MTS postpaid Data Card on 23.10.2014 from Triplicane showroom. My Data Card Number is 8925535028. All the formalities has completed. But still now we have not got net connection. Kindly Look into the matter. It is very urgent.Thanks and Regards.R.RameshMobile Number is 9840421202.
Mr. N.ravichandran On Phone To MTS Chennai Service
I have rechargedd to my data card number is 8645945055. Today morning around 12:30 am. Every process went well, payment has been made through debit card and the payment is also confirmed through my bank SMS, but at the end, a Citibank comment came an error has occurred. Then screen error message came. I have rechargedd for RS 399. Kindly check this technical error and recharge in the above said number. Thanks.
Mr. Vikas Gupta On Phone To MTS Chennai Service
BEFORE GETTING CONNECTION YOUR AGENT TOLD THAT SPEED WILL BE AROUND FOUR TO SIX MBPS, but I AM NOT GETTING EVEN 2KBPS SPEED. I HAVE FILED MY COMPLAINT TWO DAYS BACK, but NO ONE IS RESPONDING. KINDLY LOOK IT SOON. RESPOND LIKE A PRIVATE COMPANY. NOT LIKE A GOVERNMENT BSNL.
Mr. Sundarmurthy On Phone To MTS Chennai Service
I have called 12 times, but it is not responding. I am so sad about this company. My data number is 8925984268. My problem is about very slowness of internet. I have bought just before 5 days and speed is 200kbps.
Ms. Sudha On Phone To MTS Chennai Service
We have purchased MTS prepaid data card, but the device was not working properly. So we need to replace the same and need to buy a new one. So far this issue we have contacted your person, but they came to us for new postpaid connection. So kindly make possible to recover our old device or tell us a solution.
Mr. L.venkatraman On Phone To MTS Chennai Service
My MTS number is 8925988870. I have bought this card last month of September 2014. I was happy with its speed. Even, i appreciated the same with your customer care staff. I am using at my residence address. It has been happening since last two days, i am observing the speed has become very slow. Please update me the reason and also rectify the same. I hope you shall take my complaint very sincerely and revert me back. Thanking you in anticipation L. Venkatraman 7299227700.
Mr. Manivel On Phone To MTS Chennai Service
I have a problem with connecting networks. I have raised the complaint on 23.08.2014, but still, i do not get the solution. I am very much disappointed with your services. I feel very worst service provider. My MTS data number is 8645999899.
Mr. S.r.nagendran On Phone To MTS Chennai Service
Last week, i paid and received MTS blaze from your sales associate, who visited my house at Ten Poes Road Chennai 600018. I opted for post paid scheme and was assured that the dongle will be activated within maximum two days. The address verification was over three days back and i have repeatedly contacted the sales associate for activating the dongle, but still waiting for activation. Every time i contact, i was assured that it will be activated before seven pm of the day and four seven pm. i have waited without any. What should i say luck or your inaction? I will appreciate, if any good heart person working for you activate and have beneficial use of money S. Are. Nagendran. Contact number is 9840644253.
Mr. N Suresh Babu On Phone To MTS Chennai Service
I received an advocate SMS from your end stating of account number 2807018992 amount is due of RS 11441.00. Actually i do not have and never used your networks till this date. So ensure the number, you are posting SMS and avoid this kind of disturbance in future. Regards N Suresh Babu Number is 9884677739.
Mr. Raghuram On Phone To MTS Chennai Service
My MTS number is 8645901756. I changed my number from postpaid to the prepaid and get activated on 15/10/2014. My internet speed is too low. I have enclosed photo copy of the speed. I inquired the relevant MTS shop, they told me that it will properly work after four hours, but problem has not been solved. Again i inquired on customer care. There is no response.
Here I am sorry to tell you that. I would like to inform you that i want to cancel my connection. I do not like your service ever,
Really shameful to use your device. So please cancel my connection.
Mr. G Viswanathan On Phone To MTS Chennai Service
My MTS data card number is 9150207144, which was purchased two years back. The net speed as given by you is 3.1 mbps, but i am getting not even 10kbps, kindly look into this matter and try to solve the problem, otherwise change my data card as per the latest version.
Looking forward for your early action.
Ms. Saraswathi On Phone To MTS Chennai Service
Good morning sir/mam,
i am saraswathi. This is my mts datacard number 8925680851. I have 2gb balance, but still i can not browse internet. I can connect, but can not browse. I have already given compliants regarding this, but no respose from your side. Kindly solve my problems.
Mr. C Gopinath On Phone To MTS Chennai Service
Sir, Recently i brought the mts net connection (8645956420), yesterday only activate, but net service is very slow. Kindly do the immediate action.
Mr. Parthiban V On Phone To MTS Chennai Service
i am using a mts datacard for last six months and i have problem logging in now. It says, that "modem is currently in use or not configured properly"
can you please help me resolving this issue
Mobile - 9176255159.
Mr. Narayanan N.p On Phone To MTS Chennai Service
Dear customer care team,
I am new customer for mts using mblaze.
I had registered my mail identity for the receipt of mblaze monthly bills.
Mail ID registered with mts is email@example.com
But to my surprise, till now no bills has come.
Could you please help me in receiving same, through mail id, to take up a continued service without any cut.
Thanks in advance.
Thanks and regards
Narayanan n. P
+91 98409 11537.
Mr. Abdul Azeez On Phone To MTS Chennai Service
Dear sir, I am abdul azeez. I am ordered new mobile (cg131 dual sim) in your online shop and also paid the amount on 14 April through net banking, but am not receive mobile today onwards. So am request you to check problem.
E-mail id is jrjalal@yahoo. Com,
My contact number is 9585688169.
Mr. Sargunaseelan J On Phone To MTS Chennai Service
Sir/madam, i have applied for 2gb data for one month plan, but my internet connection is too slow. I checked its speed also. I got the result 160kbps. How to boost up the speed?
Mr. Ramanan On Phone To MTS Chennai Service
Recently i have take an mts connection for my number 8925335101.
From yesterday onwards when i call this number through other number some dialogue was subscribed automatically or by mistakenly by myself, but i need this service and kindly activate this.
One more thing i have getting unanimous calls from business sectors, kindly active dnb (do not disturb) for this number.
Thanks and regards,
Mr. kalanidhi On Phone To MTS Chennai Service
Last saturday (09.11.2013) i bought new datacard Mblaze ultra 9.8 mbps, which not activated still now, when i call executive he is not picking the call. i want to activate my datacard, no one taking care of this issue, please help on this.
New Data card number 8925922489.
This new datacard received from Mr. srinivasan from ambattur.
Mr. sathya On Phone To MTS Chennai Service
i was using mtsdatacard for past nine month, but it was not satisfied to me because of poor network. so please solve the problem and help me to use your mtsdatacard without any network problem.thanking you.
Ms. Linda On Phone To MTS Chennai Service
I was using Mts data card for past one year., but when
ever i recharge i never use to get in online regarding this customer care people is also not solving there is very bad sevice
Mr. Jiyavuthin On Phone To MTS Chennai Service
i bought a new mts data card. i am in kallikuppam near ambattur ot, but i have very weak signal in my home, but it is good in my mother in law house in tambaram. please solve my problem in kallikuppam area.
Mr. Authilingam Muthuswamy On Phone To MTS Chennai Service
Broad band not working from the date of activation..New one D.C.no.8645967243 .Residing F3,Karthic Flats,226 ,Balaiah Garden,Madipakkam,Chennai-600091.Mb.9944869662.Please come and rectify the problem.Thank you
Mr. Manish On Phone To MTS Chennai Service
I disconnected my MTS data card in June-2013 itself due to speed problem .As i was getting 0 kbps speed, but this data card had been given to me for 3mbps speed. I complaint many times and once your engineer visited to my home . He also agreed the speed in my area is not possible.
Hence i requested customer care to disconnect it, but i was surprised when they sent bill for 1589 rupees They told your connection was not disconnected completely.And even if it was 0 kbps you have to pay the amount otherwise you will face legal notice :).
I dint want to make things so complex.hence i paid it..
And that time the person who came to collect the amount gave me a form for disconnecting the connection and promised we will never approach you now.
But the interesting part is in this August month also i have received one bill of 100 rs, along with one threat if you not pay on time you will have to pay additional charges. Moreover the numbers mentioned on last payment receipt do not work.
ISWARYA On Phone To MTS Chennai Service
HAI I AM ISWARYA
I AM A OLD CUSTOMER FOR MTS DATACARD. I VE INFORMED TO your OFFICE PEOPLE TO DISCONNECT MY CONNECTION, but your PEOPLE did not DONE TAT AND ALSO you PEOPLE CHARGED FOR UNUSED SERVICE. NOW RECENTLY I GOT SOME REGARDING THE PAYMENT OF SOME BILL - I NEED AN CLEAR EXPLANATION ABOUT THIS ISSUES..... KINDLY DO THE needful AS SOON AS you CAN.... MY CONTACT NUM:7200581561