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Loop Mobile Mumbai Customer Care Number

 : 9821099800
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About Loop Mobile Mumbai
Loop Mobile sometimes refereed to as "Loop" is a telecommunications company. Erstwhile company used to be known as BPL Mobile. This telecom company was established in 1994 and was the pioneer in telecom sector in the country. The company started services as Loop Mobile in 2009. Loop Mobile is being operated from its headquarters located in Mahim, Mumbai, India. This mobile phone service provider company serves both prepaid and postpaid GSM users. Loop Mobile is owned by Khaitan Group, serving many Indian states including Punjab, Orissa, Haryana, Madhya Pradesh, Mumbai, North East, Assam, Kolkata, Rajasthan etc. After receiving the license from telecom regulatory of India, the company started operating in 21 telecom circle of Department of Telecom. The company has serving more than 3 million subscribers, and was the first company to offer services like MMS, GPRS and Caller Tunes. Moving toward the other services of the company, it has stepped into service where company offers VAS Service which includes, Roaming on Prepaid, General Packet Radio Service, Missed Call Alert, Caller Ring Tune, Mobile Tracker, Doctor on call and many other Multimedia Messaging Service. Besides this, the company is among the company which uses Next Generation internet Protocol and EDGE technology. Loop Mobile has strong presence over the Mumbai as company has developed 1200 new cell sites in the city to develop strong network in the city. Only in Mumbai, the company has approximately 35,56,000 subscribers and giving competition to other major network like Aircel, BSNL, Airtel, Idea etc. The postal and official address, email address and phone number (helpline) of Loop Mobile Mumbai service center is given below. The helpline of Loop Mobile Mumbai service center may or may not be toll free.
Contact Details
Contact number
9821099800
Office Location
B Wing, 4th floor, Eureka Towers, Mindspace, Link Road, Malad West, Mumbai, Maharashtra, India
Email address
customercare@loopcellular.com
Website
www.loopmobile.in
Your Complaint
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Complaints and Reviews of Loop Mobile Mumbai
Female ImageMs. Usha Malhotra Says Aug 14, 2014

Dear Sir/Madam,
Please note that i am prepaid customer and daily i am observing that without making any calls – my
Rs. 2 are deducted from my last balance. Not understanding why? kindly explain.
Female ImageMs. Anuja Shivalkar Says Oct 15, 2013

Internet on my mobile is not working inspite of activating the same 2 days back.
My number is 9870014739.

Pls check & revert back at the earliest.
Female ImageMs. shashikala sawant Says Oct 15, 2013

My cell no. is 8082580823. I have activated the plan TruNET 98 by last week in my mobile, but the internet service not getting properly from starting.From 14 Oct 2013, i am not getting the internet service in my cell. Please resolve the net work problem
Male ImageMr. vaibhav Says Oct 15, 2013

why internet is not working and can u ppl resolve the prob and start the cx care no. :{? }: }?}?}?}?}?
Male ImageMr. Srihari Athavale Says Oct 15, 2013

I have been using loop mobile for several years.
My cell No. is 9821570673.
I have taken Rs.129 internet service with 5 GB data and 1 month validity up to 30.102013.
I am not getting the internet service from yesterday evening.
I have tried to paid call 800 twice this morning but I regret to inform that the service executive was not comimg on line for more than 3 min. each.

Pl. respond immediately and start the net service.
Male ImageMr. Aakash Says Oct 12, 2013

i have network problem from so many days . please do do needful. and take immediate action. My mobile no. 9773822157. resolve my problem As soon as possible
Male ImageMr. SANDIP A PALAW Says Oct 12, 2013

Dear Sir,

Greetings of the day!

I am holding Loop mobile no.9664154610 from last two year. I hereby bring to your kind notice that from last 3 month every day Rs.2/-deducted from Prepaid account balance.When I call on your customer care,I have been told that this is charges towards Models zone services which I have not actived from my end. Service provider itself activate the said service on my mobile and start deducting the same amount daily.When I call them then only they deactivate the said service from my mobile on 12th october 2013.Hence I hereby request you to credit total amount to my account which has debited by you. Once againg I bring to your kind notice that I have not made any request for the same value added service.It was company who activate the said facility.Please look into the matter as early as possible and revert back to me.An Early action from your end would be highly appreciated by me.
Regards,
Sandip A Palaw
Male ImageMr. RAVI PL Says Oct 04, 2013

i have taken loop prepaid connection on 1/10/2013 with a road side outlet. i got a SIM with MDN 96644893676. My SIM is not yet activated. i was told that SIM will get active within 48 hours. now 4 days past and still SIM not activated. i have been promised that once SIM activated i will get Rs 60 talktime with 3GB data free for 3 months, Roaming free, Loop to Loop lifetime OG free. Please check this and for further queries please call me on 9321524930
Female ImageMs. anita sunil Says Sep 13, 2013

I already installed internet connection through customer center
But the problem is whenever interchanging the sim in sim mode the internet connection automatically internet connection off mode.
again I have to approach customer centre

any other solution
Male ImageMr. SURESH MAULAPPA MUDALAR Says Sep 11, 2013

I have been requested for loop prepaid to postpaid due to non availability of recharge in my area, my monthly recharge expenses is Rs. 400 to 500/-. I had submitted the document & verification also done. Yet 11 to 12 days gone still my prepaid has not been converted into postpaid. Many a time I called on customer care on cellphone no body reply especially girl are not responding well.

My loop no is 9870793501 and one more idea card no 8108768115 which I wanted to converted into loop postpaid.

Kindly look into the matter as early as possible, If you can't work than please cancel my request and give back my document.......... otherwise I will send you legal notice if require.
Male ImageMr. Ajit Shah Says Sep 04, 2013

Dear Sir/Madam,
I am Senior citizen and your old customer with two Post paid Nos. 9821526931/9821526958.
I am presently out of India since 17yh July 2013 & had contacted your Borivali west gallary & also customer care no before leaving India. I was told that under my preveling scheme since I have already paid rent of 2013 in advance if I discontinue my clip I will have no bill since there will not be any usage but the phone will not be discontinued. Accordingly I had already requested for discontinuing my clip.I have already removed my sim card from phone & are with me in USA. I have noe learned that I have still received a bill in India for usage. Kindly check revert . Your line of action on my Email I.D. will be appreciated.
Email Id. : ajitd404@gmail.com
Male ImageMr. David Dsouza Says Aug 29, 2013

Dear Sir,
My name is David and my Loop Number is 9870354888,i have request the number is on my name and its been with me since many years and i have always paid my bills on time,my complaint is that i'm working in Gulf and i come to India after 6 to 8 months and present my number is been used by my wife and she is facing alot of problems because of documentation,my request his that the number is on my name and when she goes to Loop Gallery many question asked by you staff and many documents from my wife of me which sometime not available with her, and the bill amount also come a huge which she is not using and if she wants to deactivate the service the staff in the gallery will ask her to get my sign or documents which is not possible for her,please i request if she has the permission to do any changes on my number as she is my wife and all documents has been given to Loop which is not a problem.
Male ImageMr. sachin Says Aug 26, 2013

Unused amount charged to sicne last three bill I requst you please disconnect the no 9773122113
Female ImageMs. Arati Says Aug 22, 2013

CRBT was itself activated without demanding since 2-3 months and charrges are deducted. If charges are asked back , customer care service is giving n number of reasons for not giving.
Male ImageMr. eahwar Venkataraman Says Aug 19, 2013

C frm 6 mnths im using loop n most of d time ma prepaid card balance has been touched till -14.44 like dat den ma watsapp was working nw suddenly at 10 am 19 AUG 13 ma messages has been nt been reched and I hav 2 check ma important mail dat has been cme frm my boss hav 2 check n ma laptop has send 2 dell gallery so im using tablet2 androidn it will cm aftr smtime and in ma area dere is no recharge centre is dere paying by online and ur online is nt wrking plzz check ur loop website plzzz its very important
Ma fone number.9821895200



Your faithfully XYZ
Female ImageMs. Geeta Ravindranath Says Aug 17, 2013

No network since yesterday night i.e. 16.08.2013 night don't know the exact time. However, this is a regular problem happening at irregular intervals. On earlier occasions this situation has continued for more than 2 days. I am awaiting a parcel delivery today and my contact number is not functioning. Kindly take immediate action and also let me know what is the problem. Is there anything I can do to correct this situation? my mob no. is 9870433677
Male ImageMr. anirudha patil Says Aug 15, 2013

i have a blackberry 9220 mobile internet is not working i need for internet setting for blackberry 9220 ple.9779361068
Female ImageMs. namrata Says Aug 14, 2013

hi i m namrata my loop mob no is 8082716386 i have compaint about no network & call drops in my home as well as in my office also from last 2 months pls help me to solving my problem as soon as possible.
Male ImageMr. Nitin Pawar Says Aug 13, 2013

Toll free no will not work. no one was recived call i have not get any reply from toll free no.
Male ImageMr. SHAISTA Y KHAN Says Aug 13, 2013

I HAVE A COMPLAINT FOR INTERNET SERVICE AND YOUR CUSTOMER CARE SERVICE IS VERY PATHETIC AND I AM VERY FEDUP YOUR INTERNET SERVICE IS VERY BAD AND NOBODY SOLVE MY PROBLEM ON THE DAY OF 11TH AUGUST AND I AM CALLING LIKE A MAD NOBODY CAN GENUINE TO ME AND GIVE ME PROPER ANSWER. AND ALSO MY MONEY DEDUCTED IN MY ACCOUNT AND YOUR COMPANY NOT PROVIDE ME INTERNET SERVICE.

PLEASE SOLVE MY PROBLEM OTHER WISE PLEASE PORT MY NUMBER TO VODAFONE BECAUSE THEY ARE VERY GENUINE TO CUSTOMER NOT LIKE YOU.
Male ImageMr. sabir ali shaikh Says Aug 10, 2013

My mobile number is 9870256408 My sim card is need ing puk code i don't know puk no
please give me puk no
Male ImageMr. RANJEET Says Aug 06, 2013

My Sim card Registration was failed last 2 days,l
I want the same number but i don't know the sim holder name, If Sim register on my name ( RANJEET Murkar ) please contact me 7738003710,
Female ImageMs. Jyoti Says Aug 05, 2013

Sir ,i want to delete my account.act my no is using another person.my no is 9355108479
Male ImageMr. Harsh Bhatia Says Jul 27, 2013

My no.9821809736 has been activated with tune id which i had never requested for.This is the third fourth time within 2 yrs tht has happened.And usually when i go to loop gallery for this the server is down.Already my credit is being cut for this.Please look into this matter soon and expect to receive a refund
Female ImageMs. DIYA Says Jul 25, 2013

Use less service among all the service provider. Never go for LOOP if you want to go . Go for any other service provider , never take Internet service too.
You will be wasting you money. This my advice. Rest up to you.
Female ImageMs. Sanju tater Says Jul 25, 2013

No net work & Internet services in malad west area specially Pushpa Chandra Apt. S.V. Road Malad west Mumbai .
My number is 9870 580692 . My husband no 9821272037 per paid.
Please resolve the net work problem. And my husband mobile does not catch Internet. This is second month he is paying for nothing.
Hope you will look in to this.
Male ImageMr. Mahendra Tater Says Jul 25, 2013

I am using loop net working , unfortunately for the last 10 days since I arrived from USA , the net work is not there. My wife changed the post paid and I have per paid both nos do have net work. I had been to your loop gallery at least ten times practically one a day to your gallery, no use. If I go near your gallery it works, I understand this is mobile not a land line or P C O
Your fed back says the problem has been resolved but who's , not at least mine and my wife. The phone nos are 9821272037 per paid in the name of Mahendra Tater and 9870580692 post paid in the name of Mrs. Sanju .
Female ImageMs. Neeti Says Jul 19, 2013

But nothing helped. Today 19th July i called up the call centre spoke to Spoke to Ghysham Sharma, i asked him to transfer the call to his manager and I was given a reply Mr Ravinder Patel does not have time to take calls. I want a resolution to my complaint at the earliest. Today I have 56 sms from 51000 and 8sms from LM -LOOPMB.
Please suggest me what should i do.
Female ImageMs. Neeti Says Jul 19, 2013

This is regarding my mobile number 9867393910.
I have been repeatedly calling Loop Mobile people for cancelling the Value added services and also activate the DND services. I had made a complaint several times but everytime I get to hear is that we will get this service done in 48 hours. I also visited the Loop gallery and deactivated the value added service. But nothing helped. On the 8th July I made a complained but there was no complained number given. On the 13th July there was a complaint number given - 130733747.
Male ImageMr. Ravi Chalke Says Jul 19, 2013

Dear Sir/Madam

I am Ravi Chalke this to infrom you that i am useing loop services last 11 year.But now day's i so may issue in internet plan. I acitvity 57 loop plan for last mont 28June13.Still date my internet is not working so many time call you center nobady can give poper soluation.I visit your fort loop garlly check the seting is the fine.
your internet services is very very bad compare to airtel vodaphone.
please find below
DOC-SR-100788231
DOC-SR-100792377

I acivity 57internet plan alreday 20day left i not useing interet.Please refund my mony or transfer to my topup plan
Male ImageMr. Nilesh Solanki Says Jul 16, 2013

dear
i have took new two nos dtd. 12.07.13 till the date not active
mobile no. 9870621677 & 9870621676

pls call me on my vodafone no. 9833115548

Nilesh Solanki
Male ImageMr. abhishek bobade Says Jul 16, 2013

internet for my andriod canvas 2 isn't starting. while installing settings it is asking pin code. i dialled 1234 but not working?
Male ImageMr. Parag Patel Says Jul 14, 2013

i Have recharged for Rs.1500 in wich i get 4000 mins for 365 days its almost 2 hours and the scheme has not yet been activacted. and i have recharged after receiving a schemm MSG.
Male ImageMr. shrikant sawarkar Says Jul 07, 2013

my post paid mobile no 9870992399 has no connectivity at nagpur,immediately start the connectivity or roaming now.i want the connectivity pl,
Male ImageMr. Kishan patel Says Jul 06, 2013

Is there loop network in Gujarat tell me fast because i want to Portability from unionr to loop my number is +91 95747 42319
Male ImageMr. Ravi Says Jul 05, 2013

Purchase new prepaid MGM SIM card still not activated. its more than a month.1st the document was rejected ,2nd time i submitted the document at your Goregaon west gallery on 3rd july 2013 and still the sim is not activated. not getting proper response from anyone.Request you kindly look into the matter and activate the sim and revert back at the earliest.
Male ImageMr. Deepak Mate Says Jun 20, 2013

my name is deepak mate i have given msg from 9664100068 befor 15 days for portability i given all document but still my no not converted to loop or your co ordinator not given any fidbacke to continuous calling not attend the call pleas convey me my cell no.8108108999
Male ImageMr. Amarjit Singha Says May 24, 2013

I have made payment twice in the month of April 2013. I have the payment receipt confirmation from Loop as well. So i dont agree with the current outstanding. I would assume that the previous month`s extra payment would have covered up for this month as well.
To make things worst your customer care girl disconnected the call when i asked her to let me finish my question.
my number is 9967737168
 

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