Ksrtc Customer Care Information & Exploration



91(080)-22221321/ 91(080)-22224988
2782, Lalbagh Road, Bangalore, Karnataka, India.mdkeralartc@yahoo.comwww.keralartc.com

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Ksrtc Exploration


KSRTC stands for Kerala State Transport Corporation is state owned bus transport company, started operation in 1938. It is headquartered in the city Thiruvananthapuram in Kerala, an Indian State. It is one of the oldest public transport corporations in India started operations on 20th September 1937 during the period of Travancore Government in the state of Kerala. The transport corporation was started with fleet of 60 comet chassis diesel engine buses, and at present time this state transport corporation has 6195 buses including Double Deckker, Vestibule, City Fast, Superfast, Mini, Super Express, Super Deluxe, Volvo, Low Floor, Super Fast etc.

Contact Details of Ksrtc


The clients of Ksrtc, can be contacted via these details given below:
Phone landline: 0471-2471011
Control Room landline: 0471-2463799
Mobile: 9447071021
Additional Contacts of Ksrtc: 91(080)-22221321/ 91(080)-22224988
Fax: 0471 - 2462679

The company has added buses of many reputed companies including Tata, Ashok Leyland, Volvo etc in its fleet. The corporation is operating its buses from various depots located at various places around the Kerela including Vizhinjam, Aryanad, Kaniyapuram, Attingal, Nedumangad, Aryanad, Kaniyapuram, Trivandrum Central, Trivandrum City, Chadayamangalam, Chathannoor, Punalur etc. Karnataka State Road Transport Corporation gives its services to all the cities and villages in Karnataka. According to one survey, almost 92% villagers of Karnataka is served by KSRTC. The corporation serves approximately 24.57 lakh passenger every day through its more than 6,000 regular buses. KRTC has started online booking ticketing on 18th November 2009 to make online ticketing possible for the passengers of Kerala. 188 schedules buses are available for online ticketing that includes 3 A/C, Volvo, 15 A/C, 31 Super Deluxe, 26 Super Express, 81 Super Fast, 28 Fast Passenger and 4 Ordinary Service. For its best services, KRTC is rewarded with many awards and recognitions including PCRA Award, Urband Mobility India, Earth Care Award, Golden Peacock International Award, Chief Minister Rathna Award etc.


Other Contact Details


The users of the organisation can also write to them at the addresses mentioned below:
For Tender Notifications Users can visit the website, www.keralartctender.com
For General Enquiry: E-mail at mdkeralartc@yahoo.com
For Online Queries: mdksrtc.feedback@gmail.com

Feedback Details


The registered users who have used the services of Ksrtc, can fill their feedback form so that if any changes are to be made, the organisation can take quick action. The link that will directly take you to their feedback page where the clients can easily fill the form and submit it, is mentioned below:
http://www.keralartc.com/html/contactus.php

Contact Persons of Ksrtc


Ksrtc details can also be retrieved by contacting high official of the organisation and some of their Contact persons details is given below:
Name: Shri. Antony Chacko
Designation: Chairman & Managing Director

Name: Dr. V.M.Gopala Menon.
Designation: Secretariat, Government of Kerala

Name: Shri. Rajesh Kumar Sinha
Designation: Expenditure Secretariat Officer

Name: Ms. Dharkat R. Luikiang
Designation: Ministry of Road Transport & Highways New Delhi

Name: Shri. T.Vijaya Kumar
Designation: Law Department, Government Secretariat


   

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Ksrtc User Queries

Customer care male
Shreekrishna V BOct 11, 2016

I Had reservation on 10/10/2016 from Davanagere to Bangalore on 11/10/2016 at mide night, Due to wrong date entry of reservation counter officer at HARIHAR 11/10/2016 instead 12/10/2016 i am not get reservation, today enquiry with officer he is missbehavier with me and give nagitive reply, pl. Arrange refund amount rupees 381/-
details mention attached
Ticket nu. 37577198
trip code is 2030HBLBNG
Service class: Rajahamsa executive
Passanger name: shreekrishna vb.

Reply
Customer care male
Venu GopalSep 08, 2016

Hi Sir/ Madam

I am Venu Gopal from Hyderabad. I was cancelled my Ticket. PNR No. H60147004. When i was try to call 080-22221321 Operator disconnected a call wantedly, then what was the issue and people are not listening completely whatever customer saying. Thanks and Regards
Venu Gopal
9849676521.

Reply
Customer care male
Karthik G RAug 12, 2016

Hi sir,

I have booked my ticket from Pune to Davangere dated on 28/7/2016 FOR THE JOURNEY DATED ON 12/8/2016 and Successfully booked also, but i have not received nay message from Ksrtc, , but i have received ticket in my mail ID. Pl send message ASAP.

Reply
Customer care male
RaviprakashMay 12, 2016

I HAVE LOST MY SPECITLES in the Ksrtc bus today ie 12 May 2016 coming form
subramanya to Bangalore it is rajahamsa KA01-F8179.

Reply
Customer care male
VirupakshaiahJan 02, 2016

Please inform me the renewal of handicapped pass started or extended. If extended means upto what time extended.

Reply
Customer care female
PriyaSep 22, 2015

Hi Team, I'm unable to login to my Ksrtc Account to book tickets. Kindly reset my password. My User Id: km. Km. Priya @gmail.comThanks in Advance. RegardsPriya .

Reply
Customer care male
SiddeshAug 21, 2015

I Have booked a Ticket form Pune to Bangalore, 2time transaction was.complete. But no ticked was booked one time date 28/6/2015 and after a day also no amount had been refunded to my account. Tried and got tired calling toll free number. Please help me to transfer the amount back to my account. Narration which I could get from my bank statement was DHDF387571102/BILLDKKARNATAKASTATEDHDF3875713843/ BILLDKKARNATAKASTATE Two Time amount Deducted.

Reply
Customer care male
P P MehraMay 07, 2015

I have booked a ticket from Bangalore to Mumbai, transaction was complete, but no ticket was booked and after a day also no amount had been refunded to my account. Tried and got tired calling toll free number. Please help me to transfer the amount back to my account. Narration which i could get from my bank statement was "DHDF3787304068-BilldkKarnatakaState". Please do the needful as soon as possible.

Reply
Customer care male
PrashantApr 18, 2015

I have booked four seats in Ksrtc bus from Kolhapur to Bangalore )starting at seven PM) from Kolhapur. I have done booking for 20 April 15. I have done transaction through citi bank. Transaction is completed and money is deducted, but I have not received ticket copies. I want to cancel this booking and need my money back which is been deducted. Please check and reply.

Reply
Customer care male
JameaFeb 20, 2015

Customer care no of Ksrtc don-'t answer the call that is careing great

Reply
Customer care female
Poornima ShettyDec 26, 2014

I am Poornima Shetty, I try to book the ticket from Pune to Karkala on 19/12/2014, vehicle Rajahamsa, but ticket was not booked, money is deducted from my OBC Bank two Time. (RS. 788/- 788/-) Transaction number is- 000011524159 and 000011523218, but refund has not done till. So please refund this money to my account.

Reply
Customer care male
VenkateshDec 19, 2014

I have made transaction to book tickets from Bangalore to Chennai twice. But I ended with error screen where as amount got deducted. Please find the transaction number for both of the reference numbers Amount deducted Twice: 448 - 1219095634 (Transaction number)448 - 1219132623 (Transaction number) Please look in to this and credit the amount back to me as soon as possible.

Reply
Customer care female
ShashikalaDec 17, 2014

I have been trying to reserve ticket from Hyderabad to hospet. Since yesterday Ksrtc portal is not working. I am trying to contact customer care, but there is no response?

Reply
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