Karbonn Mobiles Customer Care Information & Exploration

1800-102-4660   Call By Skype
No: 39/13, Offside 7th Main, HAL 2nd Stage, Appareddy Palya, Indiranagar, Bengaluru, Karnataka, India.info@karbonnmobiles.comwww.karbonnmobiles.com

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Karbonn Mobiles Exploration

Customer care call: 011 4660 4666

Product related queries: 1860 500 1492
Email ID: support@jainaindia.com
Working hours: Monday to Saturday between 10AM - 7PM

Service Center locations

New Delhi, Delhi011-475-0221
Mumbai, Maharashtra+91-75-212-312
Bangalore, Karnataka+91-984-437-7383
Chennai, Tamil Nadu+91-812-427-2555
Kolkata, West Bengal033-25-333-667
Bhopal, Madhya Pradesh075-54-242-242
Nepal, Kathmandu007797121466654
Gurgaon, Haryana012-4641-0255

Company Profile

Karbonn manufactures and sells mobile phones in India. It is well known telecommunications industry in the country situated with corporate headquarters in Bangalore, Karnataka, India. The Company provides a delightful range of best-in-class latest technology products at affordable prices. Karbonn Mobile was formed in 2009 out of the join venture between United Telecoms Limited, a group of companies situated in Bangalore, India and Jaina Group, a leading distributor of mobile phones across the country. Today, it is one of the most selling mobile handset brands in India. Apart from this, the company also expands its telecommunications business across the international markets of Middle East, Nepal, Bangladesh and Sri Lanka.

Operations in India

Karbonn Mobiles, primarily manufactures an extensive range of mobile phones, tablets, smartphones and feature phones with latest and trustworthy features. The Company also provides 'Hungama Music Application' in its smart phones. In addition, it also manufactures various mobile accessories. The Company sells its products through a growing network of approximately 85,000 exclusive outlets spread across the country. Karbonn Mobiles, also offers after sales support services through a widespread network of nearly 870 service centers. It has also nearly thirteen service centers in the international marketplace.

Know More About Company

Over the last few years, Karbonn Mobiles has been growing internally to become one of the most reputed brands in the global mobile technology industry. It is a leading telecommunications equipment manufacturing company operated in India. With its innovative features and cutting-edge mobile technologies, Karbonn Mobiles has received international acceptance. The company's main aim is to make itself the best chosen mobile brand for users. It is the third largest smartphone brand in India.

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Karbonn Mobiles User Queries

Karbonn Mobiles Customer Service Care Phone Number 249769
ChandrashekarDec 31, 2015

Aircel number Is 8892214069. I am receiving messages by sender number 54242 and message details: (Thanks for registering with karbon mobiles for any further details/help please write to support@karbonnmobiles.com or call 18001024660 (toll free)). Every time on receiving that message Rs. Three deducted from my main account balance. I complained to Aircel executive, but did not get any satisfactory response. So far i have received many SMS result deducted much amount from my balance without my intervention. Please look into the mater as soon as possible. Thanks.

Karbonn Mobiles Customer Service Care Phone Number 245921
AijazNov 25, 2015

A text is displayed on my phone screen Successfully registered on karbon server. And lasts till phone is not restarted. Please provide solution.

Karbonn Mobiles Customer Service Care Phone Number 245646
Kalyani NimbargikarNov 23, 2015

We are Kalyani and Sheetal Singh from Gulbarga district Karnataka State, we purchase Karbonn Titaunium S5 plus since one year back, till from three months the mobile software hangup, net not connect and some other problems in software, we contact to local service centers he said to about this problem needs to software update, but update software is not available here and he said contact customer care, so we want help me to you about this problem solve or update software where available please inform me via mail or contact my contact No. 9036539135, 903593099 otherwise we are going Consumer Reddressal Forum about this problem.

Karbonn Mobiles Customer Service Care Phone Number 238099
VishalSep 11, 2015

My Vodafone number Is 8586875317. I am receiving messages by sender number 54242 and message details: (Thanks for registering with karbon mobiles for any further details/help please write to support@karbonnmobiles.com or call 18001024660 (toll free)). Forevery time on receiving that message Rs. three deducted from my main account balance. I complained to Vodafone executive, but did not get any satisfactory response. So far i have received many SMS result deducted much amount from my balance without my intervention. Please look into the mater as soon as possible. Thanks.

Karbonn Mobiles Customer Service Care Phone Number 234902
RmmurthyAug 10, 2015

My Karbonn A12 switches off when I start using WiFi or Data. Why? How to rectify this? Pl reply ASAP.

Karbonn Mobiles Customer Service Care Phone Number 222299
PrakashMar 18, 2015

Hello Sir, I’m not getting any incoming call on my mobile because of some unwanted settings. So can you please give me a proper setting, but i can do out going calls, so that i can get start incoming calls.

Customer care male
RajDec 08, 2014

My Karbon a50 handset my problem is battery show charging, but not full only show 2or 5% and many time give his her charging please solve this problem.

Customer care male
SnehaDec 08, 2014

Hi.I m getting karbon message telling if u need help contack us by the number r email.bcz of this messagae I m losing ?3 currency.So please let me know how to deactivate the messagae.please do reply me

Customer care male
SahilNov 19, 2014

Sir my karboon a50 is not logging in my account so I can't open play store
please give me solution for this. I am also done hard reset, but problem not solve.

Customer care female
Snigdha Gachchhit DasNov 04, 2014

I Lost My Karbonn Set K35, IMEI Number is 911230204239603, IMEI :2:91123020429611. Please Lock immediately.

Customer care male
PraveenNov 03, 2014

Your toll free customer care number always busy. I am unable to connect. Service is too poor. My jobsheet Number is KJASPMH528914K1728. I never get positive reply from Karbbon company.

Customer care male
AjitNov 03, 2014

I Purchased Karbonn A50 recently. If i keep the mobile data setting to ON, continuously money is getting deducted from my prepaid account. If i keep the setting off, no deduction. Please provide a solution how to stop the deduction when not using internet though mobile data setting is kept ON. Regards.

Customer care male
Ritesh TolaniOct 31, 2014

I have purchased Karbonn mobile.
It's model number is Karbonn Smart A50S.
I have purchased at RS 2699 from flipkart.com. I have one problem. The problem is when i connect data connection, the signal range disappears. Please tell me what i have to do to resolve this problem.

Customer care male
Deepak MaratheOct 22, 2014

My mobiles IMEI number is 911241600258121 and 911241600386948. I have given for servicing on 22-9-2014 in Karbonn Authorised Service Centre Vinayak Telecom (Dadar West Mumbai) and I have not got till yet. The problem was that phone was hanging too much and phone goes auto recovery mode automatically and many other small problems. The service center told me that some part of phone circuit was damaged and phone was send to company for repairing. And when went there to collect my phone, they told me the phone was repaired and received from the company, but they are not able to find the phone in there office. They told me that they will find it and informed me as soon as possible, but then after, I went the service center four times, but every time they are not able to find the phone. The staff of service center is not behaving properly. They have no manners to how talk with customers. I am now frustrated with this. I just want my phone back as soon as possible. I hope, you may help me in this.

Customer care male
Girish BhosaleOct 20, 2014

My mobile does not give any sound. Sometime it rings, but sometime it does not ring and only vibrates. Please give any trick.

Customer care female
PrernaOct 17, 2014

I have Karbon a6. It has two SIMS one is Airtel and other is Aircel. In Aircel, i have internat pack and in Airtel, i used as calling postpaid, but some times my connection goes for Airtel automatically and come after 4 to 5 hours. Please help.

Customer care female
srishti rawatOct 11, 2014

I am using Karbonn a4+. I am not able to download any app. Though, my phone is actually empty. I just wish to install whatspp. This phone is irritating me like hell, with the notification of "low memory". I mean, when i got nothing in my phone. How can it be full. The phone is also not resetting. Kindly help me out.

Customer care male
NitinSep 21, 2014

Everyday my balance had been deducted rupees three per message
And i am getting the message like "thanks for registering with karbonn service centre". I have not activated any sevices from karbonn. Please stop this deduction immediately.

Customer care female
ArchanaSep 17, 2014

Karbonn a21 how to transfer files to other devices?
I have karbonn a21 phone. I am able to receive files like pics from other devices, but not able to transfer song files to other phones thru bluetooth. Does this phone numbert have this feature??
Say, if i want to send a song file to another mobile, i am not able to send it. As there is no 'send' option in the drop down list. Bluetooth is working properly, but i am only able to receive files not send files!
Also the contacts in my phonebook. Each of them is copied 20-30 times or even more. And i am not able to delete them! please help in both cases!.

Customer care male
Ravi AnnamJul 10, 2014

My mobile model: karbon titanium s1, I bought this phone five months back. Now i am facing a big issue with messages. It is not receiving messages on time. I am getting the message after 10-15 minutes.
Please guide me to resolve this issue.

Customer care female
AnamikaJun 16, 2014

My karbonn phone a1+ model's display and screen has broken.
How can i get its display.
There is no facility in patna for karbonn phone service center.

Customer care male
Ravi KumarJun 11, 2014

Please let me know how to delete any contact form the phone memory.

Mobile model number Karbonn titanium s5 plus.

Customer care female
Shashi MauryaMay 20, 2014

In my karbonn a39 HD tablet the sound is not coming, but keys sound is coming and volume is full. What should i do.

Customer care male
MonicMar 12, 2014

Dear sir, my karbonn a6 mobile is locked, i tried to unlock it with Google account, but it not works, please help me.

Customer care male
RavirajFeb 27, 2014

I am unable to send songs through bluetooth in my karbonn a3*. There is no option to send or share songs through bluetooth in my set. Please clarify that weather there is any method to send song through bluetooth from karbonn a3+ or a3*. Please help and guide me.

Customer care male
Sridhar BhatDec 05, 2013

Dear Sir,

I have a Karbonn A6 mobile for the last six months. Till now it is working fine, but suddenly from last two weeks it is not accepting any call, the caller gets message that the phone is busy please try after some time.

Outgoing call is OK, I get SMS, but there is problem in receiving calls.

Please let me know the problem and guide me if any settings to be changed.

Sridhar Bhat
mob. number 7406254535

alternate mobile number 9343368915.

Customer care male
AmiyaNov 20, 2013

Hi i am not able to connect internet on my laptop through karboona smart phone, Which was bought on November While i am trying to coonect its required one securty code and i do not know the code. Wheras from my another phone on same laptop its work witout any seceurity code. Hope an early and positive response from your end.

Customer care male
manojOct 05, 2013

Dear Sir/Madam,

I have given Karbonn A3 mobile for Repairing ( Voice problem) on 14.09.2013, to your service centre to Raj Mobile Shoppe at Vashi, Navi Mumbai.(Receipt number KJASPMH286913K2875)

Till today (almost 20 days over) my mobile has not been repaired. Please look into the matter and arrange to repair my mobile at the earliest. I do not think it should take so much time.

Manoj Puthran

Customer care male
sandeep sainiSep 28, 2013

I using karbonn A21 this mobile is manufacturing default problem and when I went service center they get more money to prepare this mobile, but this mobile was manufacturing problem so if they do not response I will going to supreme Court

My number 9711520982

Customer care male
Krushna GaikwadSep 17, 2013

I buy Karbonn A30 Phone on four September 2013.
but I am Facing some problems in this Product,
that's why I m not satisfied with it,
please Resolve my Queries.

1) Some time mobile hang, / Automatic Restart.
2) Internet running too slow,
3) Applications also Running too Slow,
4) Battery Backup time is too poor,
5) some Apps are not supporting./ Not showing on Display at over Download.
6) Touch Sensor also not Good.

- Krushna Gaikwad

Customer care male
Rajesh kumar sanyalSep 16, 2013

I have purchase karbonn s5 titanium white from vasai on 05 September 2013, but I find lots of problem sometime it hang in between and switch off every now and then I am very disappoint with this phone I want that please replace my phonephone at the earliest

Customer care male
vishwasSep 09, 2013

Hi I am vishwas and recently I bought karbonn A6, but unfortunately I forgot my pattern password and now my mobile is showing too many pattern attempts, my mobile also dead from last few days, so I request you please tell me any solution for this problem.

Customer care female
KavitaSep 05, 2013

When I get calls on my Karbonn Titanium s5, caller ID says call is from one person however the call is really from someone else in my contact list. In whatsapp also, the image of the person and the name against it is different. This has been happening for almosr four days now. Please help in resloving this

Customer care male
Jeetendra RegmiSep 04, 2013

Number of unlocking pattern attempts
exceeded.Now not able to unlock.not even
recognising my gmail.account.with authentic
password. MODEL DETAILS:A-6. I purchased it in
the month of August 02 2013.Please sir Kindly provide help to my email -jrregmi0129@gmail.com

Customer care male
RohitSep 02, 2013

I have bought karbonn titanium s5 recently.it works good, but whenever I charge it,while charging, its touchscreen goes off automatically and not responds correctly.how to get rid of this.

Customer care male
suribabuSep 02, 2013

Dear Customer care, I want to bring to your notice that everyday i receive a message from 54242 and Rs.3 is deducted from my balance account every five minuits. I want to know what is the problem. And i would request you to please kindly solve my problem. please take this message into consideration and work on this issue immediately.
Karbonn A50 and Karbonn A6 both are having same problem

My Mobile number 9490605605

Customer care male
suribabuSep 02, 2013

I buy Karbonn A50 if insert my SIM card in my mobile then cut rupees three every 5miniuts. iwent to servise centre they chage soft ware, but not solving that problem . After that change my Karbonn A6 mobile. in this mole also same problem how can i solve that problem, even deactivated my GPRS servises

Customer care male
Jodhraj KumawatAug 30, 2013

I purchased Karbonn titanium s5 in June 2013. I am not able to unlock my phone as well as i am not able to login to Gmail account. I am providing correct username and password of my Gmail account, but it is showing invalid username and password. Please send me solution on my email ID jodhraj1087@gmail.com.

Customer care male
pradeepAug 26, 2013

Dear sir My Mobile is Karbonn a6.display glass is broken, but display is working. we have many
times try to contract to vizag karbonn service center, but no
body call attend. so kindly reslove the
problems and my contract number 7842176995

Customer care male
Akash TiwariAug 26, 2013

Dear Sir/mam,

This is to intimate you that I had purchased karbonn titanium s5 couple of days back either on 15th or 16th August from TATA croma store at select city walk.

The volume of the ringing bell and songs is minimal not audible, Ihad gifted this to my wife.

I believe if the product is faulty it should be replaced since it is under warranty and guarantee and not been a week.

friends guided me to complain to TATA croma store, but their response was not positive the person sitting on customer service desk said that Karbonn mobiles are substandard products and we would not take any responsibility for this. After much argument he agreed to keep the set and send it across to service centre at south ext in Delhi, but he said it might take more than six months since Karbonn company doesn't respond good.
I have full faith in the product and brand, but since
Please provide solution already wrrote to your customer email ID, but response is awaited since past three days.

Customer care male
Jitendra PawarAug 25, 2013

My Mobile Pattern Lock is not Display, and the passward and username it is saying it is wrong, but its as i have type in Google account i am not able to unlock it please help me. My mobile number.9579114096 and email is jitendra.jitu.pawar5@gmail.com

Customer care male
salvadorAug 23, 2013

Hi I am using karbon A4+, which is being purchased last month, when I try to open gallery it is showing unfortunately gallery has stopped.where as if I open in memory card it is showing there data.due to this my ring tone also stoped. Mymail. salu7231@gmail.com. phone number.9765645123

Customer care male
Vivek VermaAug 21, 2013

Dear Customer care,
I want to bring to your notice that everyday i receive a message from 54242 and Rs.15 is deducted from my balance account everyday. I want to know what is the problem. And i would request you to please kindly solve my problem. please take this message into consideration and work on this issue immediately.

My mobile number is

Customer care male
muthukumarAug 12, 2013

I purchased karbonn titanium S1 module two month before, with ten days i have problem with mobile its suddenly switch off when i making outgoing calls its every time happening.
2nd i couldn't access wifi in my mobile, even i put password also i can not use, why please some one tell me how i can solve this problem
thank you
mail kumartgt@gmail.com

Customer care male
pradeepAug 09, 2013

Hello sir
I am pradeep maheshwari from Surat
I am user of titanium s5 I purchased this handset
Two weeks before.
My Mobil had network &over heat problem.
Solve my problem
My mobile number.9714579000
Plz content me.

Customer care male
birendar singhAug 07, 2013

Hi my name Birendar I am working south africa my mobile model a9+ carbon I am use cell c SIM card, but my internet very slow if I put this SIM card another phone my cell c internet working very fast so please give me sales an please my e mail ID Birendar.singh2@gmail.com

Customer care male
Dinesh K JobanputraAug 03, 2013

I had given the Handset under Warranty at your service Centre at Nice Telecom

Complain: Speaker Not Working when I went the Instrument is Not traceable.

Name and Address of Service Centre
Nice Telecom
(Also know as Karbonn Service Centre)
Shop No.5, Shanti Apartment,Opposite Filmalia Studio, Amboli Naka, Bharda Wadi, Andheri West, Mumbai - 400058

Complaint Date: 2013-07-25 Complain number KJASPMH352713K2567
Name of Complainant: Dinesh K Jobanputra Cell No.9323225769

Customer care male
VipulAug 03, 2013

My Karbonn A3+ mobile has locked and it is asking email ID and password, when i inserted my ID and password that time it did not open. After then i removed my SIM card from my mobile and again when i inserted my SIM card then it can not access the networks. Send some solution on this ID vips32177@yahoo.com

Customer care male
Rupesh ChakoleAug 01, 2013

Hi Sir,

I had Karbonn A15 handset with me.

Problem : Not able to delete contacts from the list.
- Most of the contacts has been stored 3-5 times how it happened no idea.This was not the problem earlier.
- I think all the Gmail contacts has been moved to contact list, but now I cannot see contacts in the gtalk or gmail. do not know what is the problem.
- Previously there contacts delete functionality was working fine.

My Contact Details:
Cell number 91-9371079325
Nagpur, India


Customer care male
sunil patelAug 01, 2013

I have recently purchased Karbonn A4+ mobile through Snapdeal , but there is problem in mobile. clear voice is not heard during calling.I have already discussed this matter to Snap deal, but they want DOA certificate through surrounding service centre.but no any surrounding service centre is available within 75 km range.so please help me or send DOA certi on my mail id is sunil.s.patel@ril.com