Jabong India Customer Care Phone Number



0124-6128000
Xerion Retail Private Limited, Plot No 109, Udyog Vihar, Phase 4, Gurgaon 122015 Haryana, India.care@jabong.com, customerservices@jabong.comwww.Jabong.com

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What is Jabong India and What They Do


Jabong.com is an online retail shopping website that provides a platform to customers to buy apparel, footwear, accessories, beauty products, fragrances, home accessories etc. Jabong.com is owned by Rocket Internet. The company was launched in 2012. Jabong.com is one of India's leading fashion and lifestyle online company. The company provides over 700 +brands and over 50,000 products. Jabong also offers 30 day return policy. The users return any products with in 30 days after that company not return back your products. Jabong.com offers multiple types of payment including credit-debit card, net banking and cash and card on delivery. In cash on delivery methods the user firstly see the products or open the box before accepting delivery.
Important Contact Number of Jabong India for Toll Free
Phone Number: 1800-258 5555
Important Contact Number for Additional Information
Phone Number: 0124-6128000

Presence Of Jabong In india


Jabong has strong presence in the cities like New Delhi, Ahmedabad, Ghaziabad, Cochin, Gwalior, Vellore, Karnataka, Salem, Jaipur, Gujarat, Dehradun, Visakhapatnam, Jharkhand, Amritsar, Kolkata, Sangli, Vijayawada, North Delhi, Varanasi, Shillong, Chhattisgarh, Pondicherry, Chennai, Bangalore, Bhopal, Faridabad, Kerala, West Delhi, Assam, Noida, Lucknow, Ludhiana, Vadodara, Bihar, West Bengal, Mysore, Gorakhpur, East Delhi, Surat, Trivandrum, Jamshedpur, Gurgaon, Coimbatore, Thane, Ranchi, Andhra Pradesh, Bhubaneswar, Meerut, Agra, Goregaon, Punjab, Rajasthan, Hyderabad, Goa, Mumbai, Kanpur, Nagpur, Maharashtra, Uttar Pradesh, Pune, Raipur, Himachal Pradesh, Baroda, Tamil Nadu, Indore, Chandigarh, South Delhi, Patna, Rajkot, Erode, Orissa, Aurangabad, Delhi, Allahabad, Madurai, Mangalore, Jammu, Nasik, Jalandhar, Ernakulam, Udaipur, Patiala, Madhya Pradesh, Uttarakhand, Trichy, Navi Mumbai.

Women Products Of Jabong


Jabong produces a vast range of women products that include every thing that a women needs in day to day life ranging from clothes to footwear, beauty products and Hand bags. The dress collection comprises of designed dress made by famous designers and also regional dresses, The clothes comprises of Tunics, Beachwear, Trousers & Jeans, Shorts & Skirts, Leggings & Jeggings, Plus Size Fashion, Shrugs & Summer Jackets. Apart from this Jabong also offer some ethnic clothes that include Kurtas & Kurtis, Suits Sets, Sarees & Dress Material, Salwars and Churidars. Jabong provide beauty products also that consists of items of Make Up, Skin Care, Hair Care, Bath and Body. Apart from this the online market also deliver a elegant collection of Jewelry and Hand bags for ladies.

Jabong Men's Collection


Jabong always update its collection with the latest brands of men outfits that include casual and formal clothes, shoes and other accessories. The cloths consists of Polos & Tees, Casual Shirts, Casual Trousers, Jeans, Shorts, 3/4th Formal Shirts, Formal Trousers, Blazers, Sweatshirts, Track Wear and Inner Wear. Jabong also deliver best collection of men watches that include Analog, Chronograph, Digital and Watch Cases. Apart from this the online market also provide accessories like Belts, sun glasses, wallets and bags.

Jabong Home Collection


Jabong offer every needed product under one roof, it provide all the vital household items. Jabong deliver home products like Bed sheets, cushions and cushion covers, window blends and other furnishing goods. Jabong produces all home appliances that include carpets, Table and Kitchen Linen.

Customer care contacts of Jabong


Phone number: 0124-6128000, Email: care@jabong.com
If you have queries about the products or you want to know the status of your orders then contact on the number or mail you queries between 8am to 2am.

SMS Service Of Jabong


9949933333 SMS on this number by typing OSLast five digits of order number, and know your order status.

Feed Back To Jabong


http://support.jabong.com Just fallow the link and give your Feedback to Jabong about their services, Jabong welcomes all your views weather positive or negative.

Significant Email Id's Of Jabong


Corporate Sales: corporate.sales@jabong.com
Business Development & Partnerships: partners@jabong.com
Careers: careers@jabong.com
Press Relations: pr@jabong.com

Social Media Port-Folio Of Jabong


Facebook Link Of Jabong
https://www.facebook.com/myjabong

Twitter Link Of Jabong
https://twitter.com/jabongindia

   



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Source of Knowledge


www.jabong.com/contact/
www.jabong.com/women/?source=topnav_women
www.Jabong.com

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Jabong India Delineated Here With Complaints and Reviews

Jabong India Customer Service Care Phone Number 282448
Ms. Basudha Jagdeb RayAug 23, 2016

The products which I had ordered I did not get those T-shirts.

Reply
Customer care female
Ms. Poorvi MedatwalAug 16, 2016

Order number - 160808556945911

This is in reference to the above order number. We have paid the desired amount and the delivery of the product was on 8th August 2016. It still hasnt been shipped out. We require an immediate assistance. Also the customer care number is not working.

Reply
Customer care male
Mr. Sanjay ChakravortiAug 12, 2016

I have placed one order on Jabong with order ID 160719586150889 on 19th July 2016. The total amount for this order has been paid thru debit card, but still I have not received the order content. I have made compliant for this with customer care having complaint ID 31935815. They have assured that we will resolve it within 48 hours, but still pending. Its a matter of surprise that site like Jabong is failed to fulfill their commitment. Can you update on this?.

Reply
Customer care male
Mr. Pettrisya GAug 12, 2016

Hi, I tried reaching on your customer care number multiple times, wasting my time and energy and money. you have been unable to deliver the following order. order id: 160729082266189tried reaching you on every forum- by mails. but no response from your end. its been more then 12 days no actions has been taken.

Reply
Customer care female
Ms. Yamini KhannaAug 11, 2016

Hi Jabong,

I placed an order on 1st August 2016, order number 160801002578847 yet it has not been delivered. No body is picking call and no reply to my email from customer service. My name is Yamini Khanna with email address as yaminikhanna1@gmail.com
contact number 9021066969

courier partner xpressbees, tracking number 1311416133341

Kindly help me out. It has reached to my palce Muzaffarpur, but no body is coming to deliver it. I am continuousy at home and waiting for courier person. Please help. I donot want you to revert saying product has reached your warehouse, that is the common answer which you provide to your customers when you are unable to deliver the product. Please do the needful.

Reply
Customer care male
Mr. ShreyAug 11, 2016

This is a useless number. Nobody attends the call except for an IVR that just blabbers and then disconnects the call. The emails being sent to them remain unacknowledged. All the departments are wothless. My last resort is social media now.

Reply
Customer care male
Mr. Rahul SrivastavaAug 09, 2016

Hi,
I placed an order on 23rd July16; the same was expected to be delivered on 31st July16, but till date didn't get any update even after the confirmation form your side. I want to cancel my order, but couldn't found any link for that. I have been sent a lot of emails to you also, but neither you people respond on mail nor receive any calls. I want to cancel my order and refund to be initiated.

Reply
Customer care female
Ms. SunidhiAug 03, 2016

Hi,

i ordered one item on 24th july which was expected to be delivered by 3rd of August, but didn't received any update after confirmation. I want to cancel my order, but didn't find any option for that. You guys didn't receive call also. I want to cancel my order and refund to be initiated.

Reply
Customer care male
Mr. PradeepAug 02, 2016

You guys are spoiling your name by your own. There is no point of playing an announcement when you're not interested to take the calls and added bonus::charging for that. I placed my order and payed the amount and after five days, after tracking the package it shows like delivery unsuccessful and not even an email from Jabong or nothing. If you're reading this, give a reply or credit the amount back.

Reply
Customer care female
Ms. SwetaAug 01, 2016

There is no way to reach the customer care people. Been trying since two days. My refund is still pending. There is no way that the return comes in bank account. Ridiculous it is. Not at all satisfied with the Jabong team. Please let me know how to get in touch with someone from the Team to atleast lodge a complain and get my refund.

Reply
Customer care female
Ms. RituJul 29, 2016

I filled return for some items bought from jabong on 19th july. On 20 july or 21st july the ecom express (Courier service handled by jabong) team picked up those with order number 505491374. Yesterday on 28th july Ecom express another team came to pick up the same. I told him that I have already returned that to your team came before and shown him the receipt provided by the previous team. Then I mailed to Ecom express Customer care, they said, the shipment reached the delivery center today morning and its out for delivery. And Now I got A mail from jabong that my return retuest has cancelled and I have chosen to keep the products. Please clarify what's going on.

Reply
Customer care female
Ms. Chandani ThakurJul 28, 2016

I am not at all satisfied by the kind of service provided by Jabong. First of all there has been issues with my pre-paid Order and while contacting Customer care for lodging complaint for it and ask for resolution, my call is not getting responded and I am being kept on waiting call for long which gets disconnected automatically after some time. I need immediate action on this.

Reply
Customer care female
Ms. Nivedita SenguptaJul 27, 2016

My name is nivedita and i have been trying to reach your helpdesk in the given number for past one hour and nobody takes the call. Can some body call me to resolve my problem. Rgds
Nivedita
9620165174.

Reply
Customer care female
Ms. Prinit KJul 27, 2016

I ordered a t shirt on 16th July;16 and your delivery date was 27th July'16. I mean 12 days to deliver a t shirt in a tier A city. So pissed with your customer care number I have been trying since 26th July'16 night you and your exec. Seem so busy no one answers i tried your number Almost 15 times and get to hear the annoying music. I tried tracking the order online and as per delivery date it was 27th July'16 and the status on 26th July'16 shows DELIVERY UNSUCCESSFUL. After 12 days of waiting i get that status. It wasnt even a COD i have made online payments for it. Refund the money or given me a proper status.

Reply
Customer care female
Ms. LinetteJul 26, 2016

Please note I want to return the product
order M23382763. It was delivered on 22 july 2016. The customer service executive is not answsering the numbers. I have been trying to call since sunday, but no reply. Please arrange for a pickup as soon as possible on urgent basis. Linette Cardozo
Mumbai
99305 705 33.

Reply
Customer care female
Ms. RupaliJul 23, 2016

Very bad customer service. I was waiting on call for more than 15 minute twice which caused my mobile balance deduction, but nobody contacted me. Just was waiting for long to contact any customer care executive. I need to know about return request and my order is delivered, but still status is not updated in my account where i am unable to replace it.

Reply
Customer care female
Ms. Sunita PilkhwalJul 23, 2016

I tried to call your customer care several times at different intervals, but nobody responded. There is no response to the mail i have send to care@jabong.com also. The issue is that i returned a product and the money was to be refunded in the form of jabong credit, i even got a message that money is added to my jabong account, but my account is showing 0 credit. I hope this message will not go unanswered order id. 160701628707061 of rupees 644.

Reply
Customer care female
Ms. Bhavya Krishna KJul 20, 2016

Hi,

I have placed a return for the wallet recently and couldn't return it as i was not present at that location at that moment. So i asked the pick up guy to cancel it so that i can re-initiate the return once i am available. But now i am unable to place the return request as the return button is disabled and could see the text "return request already created". Could you please help me with the issue. I want to return this item. Item name : LW Macaroon Creamy Rose Wallet Baggit. Thanks
Bhavya Krishna K
9665351808.

Reply
Customer care male
Mr. Subir HalderJul 20, 2016

I am unable to get any exchange option in jabong portal and app, and also unable to contact customer care by the using no 91-124-6128000, I purchase a shoes from jabong and delivery has done, but it is not fitted, so I want to change the shoes with large size. My jabon log in ID is subir140@gmail.com.

Reply
Customer care female
Ms. PreethiJul 19, 2016

My Phone number -919980100774,
My order ID - 160613177873843

I have ordered for a watch, however I have placed for return. Still return not been done though I have placed my request more than one month. Please revert to me.

Reply
Customer care female
Ms. Kalpana DongreJul 19, 2016

My order number is 160702218656617 i have placed the order for return the product, but till date no one pick the parcel and me also the try call to customer care, but no one pick up the call please do the needful for the same AS SOON AS POSSIBLE.

Reply
Jabong India Customer Service Care Phone Number 276561
Ms. Shweta ThakurJul 18, 2016

I am shweta from indore my bank detail not sending so please my refund jabong credit i was calling customer care, but they are not respons so please contact my number 9826937666.

Reply
Customer care female
Ms. Heena Talekar,sangli.mob.9404000809Jul 18, 2016

Sir,
we ordered two Libas Kurties of size 'S', but these two Kurties are small in size, we want same Kurties in 'L' size. Your Invoice number is 1) XM/1617/07/11/4633353 and 2) XM/1617/07/10/4620176
Description 1) 3002271343-0118869573 2) 3004692884-0118869628
Total Rs. 1) 462/- 2) 481/-.

Reply
Customer care male
Mr. Kashyap PolaraJul 16, 2016

I tried to connect jabong since noon. I called for more than seven times. And I stayed on hold for more than half hours. But no one replied. I am just tired of this. Well, I generally shop from flipkart. I tried jabong first time. This is my first and last order on jabong.

Reply
Customer care female
Ms. RimaJul 13, 2016

I ordered few items and one item was a pair of sandals. I exchanged it as I wanted a bigger size. They came and took the product, got message saying it is out for delivery and now they are saying "Could not be dispatched". I got a mail saying the amount will be credited as Jabong credit, but when are you going to credit the amount. I have been calling to the number that is shared, but no one picks up the call and it is charged too. Very unhappy with the service. Should not order anything from Jabong going forwrad. Please refund the money.

Reply
Customer care female
Ms. KomalJul 12, 2016

Hi jabong. I contactected you several time on phone number 1246128000, but no one reply on that number. I have to urgent discuss with regarding with my item. Please provide me another number on which will provide customer support to me.

Reply
Customer care female
Ms. Bhairavi ViswanathanJul 12, 2016

Hai,

Bhairavi here from Bangalore. I have ordered a Nayo Red Printed Anarkali Kurti on July 3rd. It`s been ten days and there are no update on the delivery. Expected delivery is today and still not receive any message about the product. I have been the regular customer of Jabong more than two years and this is seriously irritating. Please make the shipment fast and help me in receiving my product at the earliest. My contact number is 08088128901.

Reply
Customer care female
Ms. Payel RoyJul 11, 2016

I have placed a request for a return of your product quite a long ago. And you ppl don bother to pick the product abd refund the amount. Pathetic service. And simply i get a message daily that it wl b picked up.

Reply
Customer care male
Mr. ArunJul 09, 2016

Your both customer service number Are pathetic. No one pick up for 15 min. I am calling for past five days. No one attends and charge too. 16062064786887. It is for refund. No refund is generated. Give money at the earliest.

Reply
Customer care female
Ms. Pinky ThakkarJul 09, 2016

I Had Placed Order ID 160703257828159@ received yesterday on 08. 07. 16
The Lipstick of Maybelline Color Sensational Lip Gradation Red 2, Just Has a outer cover and no lipstick inside

It is absolutely ridiculous to receive something like this, specially when it is a prepaid order

Please call me back urgently on 8296819770

I need you take it in return and give me a new piece immediately

Waiting to hear from you soon.

Reply
Customer care male
Mr. Chandu GunnamJul 06, 2016

Hey jabong team
i have actually ordered a pair of shoes on exchange, the delivery is given on 13 july
i want on or before nine july 3pm
this is a humble request for jabong team on fast delivery.

Reply
Customer care female
Ms. Komal ThakkarJun 30, 2016

Hi

Regarding my provogue order number 391767326, Air way bill number MUMPVGP810469, out for delivery on 22nd June, but yet i haven't received my shipment. Stating that address is not correct, but it is correct address where i am receiving daily couriers. Kindly check and arrange to deliver shipment today and ask delivery boy to give a call once he reach near to address. I am not getting any call from delivery boy.

Reply
Jabong India Customer Service Care Phone Number 273315
Ms. Supriya PatilJun 29, 2016

I ve to return the product puma shoes, which was delivered on Saturday 25-6-2016. It's inconvenience for me to return from my address for the product is delivered. I am trying to change address for return, but it's not accepting. The city is belgaum where the order has dispatched. Please do the needful.

Reply
Customer care male
Mr. Sandeep AdhikariJun 28, 2016

I have purchased jockey underwear with color description navy blue. But by mistake you have delivered the wrong item. So i want to replace it as early. So kindly give me the details for the same.

Reply
Customer care female
Ms. Nidhi KumariJun 27, 2016

I am not able to reach to customer care to cancel my order. I want to cancel the order with number 160620701105259
There are three products of which status is delivery will be late. So I want to cancel this order. Please help asap.

Reply
Customer care male
Mr. Hasan MehdiJun 23, 2016

Dear Sir/Madam, Recently whenever I place an order it shows that the delivery pin code (226018 Lucknow)is not available, however in the past deliveries to the above mentioned pin code have been done. I have to place order from my credit account. Kindly look in to the matter. Thanking you.

Reply
Customer care male
Mr. Hariom SwamiJun 21, 2016

I have purchase puma shoes 19 June and payment rupees 1207 by debit card my payment is complete or my order is cancelled. So please refund my money
Email-hswami1996@gmail.com
No. 8504983993.

Reply
Customer care female
Ms. SrishtyJun 21, 2016

My oder number was 27365. I have paid for the product and it has been marked as delivered. Till now I havnt got it. I have sent so many mails, but no response till now. I was supposed to get the product by 15th June, but now its 21st and till now I hvnt got it.

Reply
Customer care male
Mr. Manoj KumarJun 20, 2016

Really they are the fucking people doing business out there to cheat people not giving the order status by mail or simply they are not picking the calls only wasting customer money.

Reply
Customer care female
Ms. SupriyaJun 20, 2016

I have return the product which i buyed from jabong because it was not fit for me. My money is not returned and the complaint has been closed. Kindly find out and return the money.

Reply
Customer care male
Mr. Ashish NagarJun 17, 2016

Exchange my pink party top and yellow party top. Size problem. Please reply when you exchange my top. My pink party top order number is 160614241539717. My yellow party top order number is 160614268764507.

Reply
Customer care female
Ms. PronikaJun 17, 2016

My Order which is been order 10days back is not been delivered. Please deliver today if that is happend its waste of giving order earlier. Else kindly let us know the reason. U can send to my office address today. Building number is20, rahje mindspace, madhapur, Hyderabad

Order details:
Order ID:160606214451959.

Reply
Customer care male
Mr. Ashish NagarJun 16, 2016

Exchange the yellow party top. My order number is 160614268764507. Subject size problem. And exchange pink party top. My order number is 160614241539717. Size problem. Please reply when my tops are exchange.

Reply
Customer care male
Mr. Ashish NagarJun 16, 2016

Exchange the yellow party top and pink party top. Size problem. My order number of yellow party top is 160614268764507. My pink party top order number is 160614241539717. My mobile number is 8826277901.

Reply
Customer care female
Ms. DhanalaxmiJun 13, 2016

This is regarding my exchange order status of ID 160606178127417. It is showing
shipment hold due to exchange pickup pending. Please resolve the issue as soon as possible as it is very urgent. There is no use use of your customer care service when I call about this issue.

Reply
Customer care female
Ms. Jyothi DsouzaJun 13, 2016

I have been experiencing a lot of problem with Jabong customer care number For the past one month. There is no response, or customer support and I am facing a lot of inconvenience due to this. I have not yet got some of the items I had ordered and I want to return some items as well. But Jabong is not responding at all on 0124 6128000. I have sent mails and there is no response to those also. Jajong customer care service has become pathetic for the past one month and I am put through lot of difficulties due to this.

Reply
Customer care female
Ms. DhanalaxmiJun 13, 2016

While tracking the status for my exchange order 160606178127417. It is showing shipment hold due to exhange/ pickup pending. Please give me when can i receive the product.

Reply
Customer care female
Ms. Arpita PatelJun 08, 2016

When you are providing the Jabong Customer Number no one is bothered to receive the call. I was kept on hold for half an hour. Is the way you do business? Twice i tried to caal in Jabong, but there was no one to to receive the call. For half an hour I heard only the Advertisements. It is really ridiculous.

Reply
Customer care female
Ms. ShailyJun 08, 2016

Hi, i need to exchange my order and i am calling you again and again on your customer care number, but no body is picking the phone and on the jabong page there is no updated about that product.

Reply
Customer care male
Mr. Pankaj KumarJun 05, 2016

I have placed my order today on five June, but i did not receive confirmation call so it is showing that you have not place any order and my money is also deducted so what should i do now.

Reply
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