India Post Customer Care Phone Number

1800-11-2011, +91-11-23096089, 23036287

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India Post

India Post (officially called as The Department of Posts or DoP) is an independent agency which owned and operated by the Government of India. It mainly comprises in postal and courier services. India Post is also publicly known as "the post office" within the country. It is accountable to provide postal service in India. AS a postal system, it is committed to transport documents and other small packages such as postcards, letters, and parcels. India Post has also played a significant role in the India's socio-economic growth. It offers letter post, EMS services, parcel service, freight forwarding services, third-party logistics, mail services, premium products, financial and retail services.

It serves across India through a huge network of more than 155,015 post offices located in various rural and urban areas over the country. India Post is divided into 22 postal circles and every circle is divided into regions. The postal circle is headed by a chief postmaster general and the regional circle is headed by a postmaster general including field units. It was established in April 1774 which comes under the Ministry of Communications and Information Technology of the Government of India. Its main operating office is located in New Delhi, India. The customer care number of India Post can be contacted from Delhi, Patiala, Shillong, Ludhiana, Nagpur, Madurai, Tamil Nadu, Raipur, Visakhapatnam, Meerut, Patna, Ernakulam, Bihar, Himachal Pradesh, Aurangabad, Andhra Pradesh, Mumbai, Rajkot, New Delhi, East Delhi, Hyderabad, Noida, Madhya Pradesh, Pondicherry, Vellore, North Delhi, Rajasthan, Gujarat, Gwalior, Pune, Amritsar, Jalandhar, Mangalore, Bhopal, Erode, Bangalore, Chennai, Surat, Orissa, West Delhi, Goa, Mysore, Kanpur, Goregaon, Trivandrum, Allahabad, Agra, Jamshedpur, Punjab, Ranchi, Bhubaneswar, South Delhi, Navi Mumbai, Faridabad, Jharkhand, Maharashtra, Nasik, Ghaziabad, Karnataka, Gurgaon, Baroda, Vijayawada, Uttarakhand, Sangli, Vadodara, Assam, Udaipur, Chandigarh, Jaipur, West Bengal, Thane, Lucknow, Trichy, Indore, Uttar Pradesh, Salem, Cochin, Chhattisgarh, Kerala, Dehradun, Ahmedabad, Jammu, Varanasi, Coimbatore, Gorakhpur, Kolkata India, etc. The postal and official address, email address and phone number (helpline) of India Post Service Center and India Post customer care number is given below. The helpline of India Post customer care number may or may not be toll free.
India Post Phone Number Customer Service
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India Post Customer Care Number Complaints and Reviews

Customer care male
Mr. mrs gupta SaysJun 20, 2013

unable to track the adhaar card delivery status through your website. Enrolment no not being accepted inspite of trying repeatedly

Reply
Customer care male
Mr. M S HUSSAIN SaysJun 25, 2013

My consignment number EA561884737IN is not received in my house so please take action and do this work.

Reply
Customer care male
Mr. DHARAMPAL SaysJul 04, 2013

SIR
ONE PARCEL DISPATCHED FROM NOIDA ON 6/5/2013 TO MY H.NO.230/30,G BLOCK,RAJIDRA PARK,Gurgaon GARYANA PIN122001
BUT UPTO TILL DATE THE ABOVE PKT NOT RECEIVE TO ME
AND MAIL TO HARYANA POST OFFICE,Delhi POST OFFICE,AND NO RECORD FOUND IN YOUR WEBSITE
NOW REQUESTED KINDLY CLEAR THE PROBLAM
THANKS
DHARAMPAL YADAV
M-9990719182 (ADDRESS ABOVE GIVEN)

Reply
Customer care female
Ms. vandana kaushik SaysJul 15, 2013

regret to inform you thatI am disappointedwith the customerservice of ndia Post. My parcelthat was sent to USA on the 4th July has beenstuck its showing that its was reached on USA on 7th July, but still its has not delivered on d destination. I have beentryingto reach customercare to trackmy orderbuteither the numberdoesntwork and every time i called i received d message tht d lines have been blocked. i just feeling so bad tht y i did sent tht parcell through Indian post. m not able to track my parcel after 7th July. d tracking number is rp260865044in. can you please help me??

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Customer care male
Mr. umashankar kumar SaysJul 18, 2013

My consignment number EU247365830IN is not received in my office so please take action and do this work plz

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Customer care male
Mr. dinesh SaysAug 06, 2013

i moneyorder 2000 rupees on 18-7-2013.but still not delievered..
i given complaint on 25-7-2013..but not still complaint was not solved..my complaint number is 10005430510...pleasep solve this complaint.......

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Customer care male
Mr. bobocha SaysAug 09, 2013

Dear Sir/Madam,

i am not yet able to receive one parcel weighing 30 grams only having this code number EDB78578310INthat i haved sent dated 1st of August '13 from Munirka, Delhi to Imphal, Manipur.

Could you please find my parcel very soon?
With thanks and regards

Reply
Customer care male
Mr. Manish Srivastava SaysAug 17, 2013

I have posted Rakhi from Kurla SO on seven August-13 and it got delivered to J P Nagar SO on 1e0 August-13, but from there it is not reached to final destination, which is IIM Banglore.
Reference number is EM834581261IM. Please help it to get delivered before 20 August.

Thanks,

Reply
Customer care male
Mr. RAHULKUM SaysAug 27, 2013

MY RAGISTRY number is EU192456499IN THIS FILE SEND DATE 27/07/2013 THIS FILE NOT DELIVERED

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Customer care male
Mr. Kamal Kashyap SaysSep 06, 2013

If we call 011-23364111 to get some info the person is very dry and with scolding attitude despite we being polite. Try it youself ...... "Pata Nahin" and lo behold they will hang the phone. are these people paid handsomely for this ?

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Customer care male
Mr. ISHWAR SINGH HOODA SaysSep 20, 2013

I BOOKED A PARCEL ON 10TH SEP.TRACKING NO,S CP014079941IN
WHEN TRACKING IT SAYS ITEM NOT FOUND.

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Customer care male
Mr. VIJAY KUMAR SAW SaysOct 28, 2013

Dear Sir,
I have Money ordered vide eMPNR No.146972131005002930 on dtd 05.10.2013 from Maithan Post office, but till date money is not delivered to payee. Please do needful.


Thanking You
Vijay Kumar Saw
M.No.9263001110.

Reply
Customer care female
Ms. Sushma Goel SaysJun 18, 2014

My relative had sent a parcel for me 15 days ago from speed post and the parcel number is ed416113805in. Hope you take a action and receive the parcel soon.

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Customer care female
Ms. Asha Yadav SaysJun 23, 2014

My pancard dispatched on 16 June 2014, for u-21/11, dlf phase-3, but till date i have not received the pancard. When try to track by consignment number eq774891269in its showing invalid. Please help me.

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Customer care male
Mr. Anoop Kumar SaysJul 19, 2014

Sir

The jainsonworld have sent me a courier having tracking number ci002729905in on date 15. 07. 2014 from indore to new Delhi. By mistake he has not mentioned my flat number (you may confirm it with jainsonworld, indore, phone number 07312538787) as per status from Indian post office web site, my courier is with b1 janak puri. Sir, my complete address is 64-a, c-4-g block, janak puri, new Delhi-110058. I have very much need of my courier as i contains my reading books. I t is kindly requested to advice the b-1, janak puri, post office to send it on my above mentioned address. I will be very grateful to you. Expecting a positive favour.

With kind regards
(anoop kumar)
C/o sh kamal singh
64-a, c-4-g block
Janak puri
New Delhi-110058
Mob 9968090634.

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Customer care male
Mr. Dheeraj Kmar SaysOct 13, 2014

My speed post is not delivered and they sent it back to me.

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Customer care male
Mr. Josiah SaysOct 14, 2014

Dear sir,

My cousin's Pan card has dispatched on 30th September 2014, but still i have not received from the courier. Tracking number is rw70451827in.

Thanks
7502959877.

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Customer care male
Mr. Sanjay SaysOct 18, 2014

Sir, please help to find this item. Tracking number is ed054949938in.

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Customer care male
Mr. Sanjay SaysOct 18, 2014

Sir, please help me to find this tracking number Ed054949938in.

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Customer care male
Mr. Javad mk SaysOct 22, 2014

I have order a product in Snapdeal.com and my Indian post courier tracking number is EQ138368747IN. Can i know how many days it will take to dispatch for my place.

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Customer care male
Mr. Dilip Badlani SaysNov 04, 2014

Sir, We have booked a parcel for Mumbai to Gorakhpur on 29-10-14 which is EU634391315IN. This consignment is in process of back from Mumbai without delivering the parcel to the person.While the person is still waiting for that on urgent basis. Do needful. Dilip Badlani.9889004575.

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Customer care male
Mr. Simranjeet singh SaysNov 05, 2014

I has couriered an important parcel to Australia from Chandigarh on 30 of October. My gr number is RP413848706IN. I Already have checked the status, but it is not tracked. Kindly tell me where is my consignment? Thanking you.

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Customer care male
Mr. Debabrata Mishra SaysNov 07, 2014

I do not find postal letter (carring it atm card). which was dispatched from Kaniha ntpc10. 11. 2014. Postal number is ek059028009in.

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Customer care male
Mr. Ashutosh SaysNov 08, 2014

Wrong Contact details. I am calling on 1800-11-2011 since last two days, but i guess no customer representatives is available to pick up the phone (and I guess never will be. ) So, i found this page while searching for other numbers of India Post office. As mentioned above. I called 11-23096089, but it's not a contact number of India Post office. It's Pune Police control room. Please try in mentioning proper updated numbers.

Reply
Customer care male
Mr. Pranjit Sarmah SaysNov 10, 2014

I purchased a item from amazon.in and the package shipped by India Post. My order ID was 402-0458577-7069921. But the item is not moving from its 1st day. Why? Please help me. I track the item everyday, but it is not yet moving.

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Customer care male
Mr. Pradeep SaysNov 10, 2014

Sir, I have requested for new ATM in State Bank of India bank on 6th of October And they dispatched it on 9th of October from their head office. But unfortunately i didn't receive any speed post till today. My tracking number (article) is EK058992145IN. I also checked in their tracker, but it show no record and also confirmed in local post office and State Bank of India branch. Both denied. So please help me to find my speed post letter my number 08901552103.

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Customer care male
Mr. Gour Hatui SaysNov 12, 2014

I have ordered one product(two item) in snapdeal.com and my Indian post courier tracking number is EQ138612518IN. I have received my product, but one item has not received. Two item sub order code is
4609507811 and 4609577804.

Reply
Customer care male
Mr. Gurcharan Singh SaysNov 14, 2014

I sent a parcel to Haryana village Taoru on 7/11/2014. But when i am tracking the parcel it shows that parcel was booked in March 2014 and delivered in April 2014 to some different address. I don't know why it is showing wrong tracking details. Please help me immediately. I am sending the slip attachment. I had contacted cpmg-pun@Indiapost. Gov.in, but no response from them. I also went to post office, but no help from them.

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Customer care female
Ms. Bhavya SaysNov 24, 2014

I sent a parcel to Koch i village on 21/11/2014. But when i am tracking the parcel it shows that parcel was booked in November 2014 and item received on 24/11/2014.
Please call me 9845718342.

Reply
Customer care male
Mr. Rajesh Singh SaysDec 01, 2014

Dear Sir,
My parcel dispatch on dated-25/10/2014 consignment number is EQ115567458IN.I have not received any parcel till date please check the status and confirm as soon as.

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Customer care male
Mr. S.k.pandey SaysDec 02, 2014

My consignment number EW786618891IN is not received till so please take action and do this work.

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Customer care male
Mr. Prahlad Pandey SaysDec 06, 2014

I have purchased Postal Order for rupees 100/- from a Delhi Post Office for making payment as examination fee. My application has been returned due to late arrival at designated place. I contacted to Post Office for refund of rupees 100/- by depositing the postal order, but could not get as it was filled in the name of Examination holding authority. Can it be refunded by Post Office on depositing of Postal Order with its counter foil.
With regards
Subedar Prahlad Pandey (Retd)
9711696485.

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Customer care male
Mr. GAURAV KUMAR CHOUDHARY SaysDec 09, 2014

My one parcel dispatched on 22nd of November 2014. My consignment number EA446119033IN is not received in my house. So please received my parcel. Thank yourA. T Post - PurnahiVia P. S - WarisNagarDistrict - Samstipur State - Biharpin code - 848301INDIA.

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Customer care user complaints