Idea Postpaid Customer Care Information & Exploration



+91-9891012345, +91-8744000198, 1800-270-0000
Idea Cellular Limited, A-68, Sector-64, Noida, Uttar Pradesh, India.ccare.dl@idea.adityabirla.comwww.ideacellular.com

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Idea Postpaid Exploration


Idea Postpaid is a mobile phone service provided by Idea cellular company. The company provides a complete range of postpaid and prepaid mobile services to customers in corporate and individual sectors. It is a wholly owned flagship of Aditya Birla Group Company, an Indian based international corporate group. Idea is dedicated to provide national and international long distance services in country, as well as also operates ISP license. It is also a leading integrated GSM operator in India that provides 2G and 3G services throughout the nation.

Idea cellular was originated in the year 1995 as Birla Tata AT&T Limited. The company was incorporated as Idea Cellular Limited in 2002. The corporate headquarters of Idea cellular is posted in Mumbai, Maharashtra, India. Today, Idea is the 3rd most preferred telecommunications industry in India. The company always brings different communication services which are very renowned in Indian market. In India, Idea cellular has major presence with more than 4,500 exclusive Idea outlets and registered offices in various states of the country.



Idea Postpaid Toll Free Contacts:


Idea Postpaid Customer Service Number: 198
Idea Postpaid Customer Care Number: 12345
Idea Postpaid National Toll Free Helpline Number: 1800-270-0000

Idea Postpaid Regional Contact Details:


LocationPhoneEmail
Andhra Pradesh+91-9848012345ccare.ap@idea.adityabirla.com
Assam+91-361-2465437ccare.assam@idea.adityabirla.com
Bihar+91-9708012345ccare.bj@idea.adityabirla.com
Chattisgarh+91-731-4031414ccare.mp@idea.adityabirla.com
Delhi & NCR+91-9891012345ccare.dl@idea.adityabirla.com
Goa+91-20-66412222ccare.mh@idea.adityabirla.com
Gujarat+91-9824012345ccare.gj@idea.adityabirla.com
Haryana+91-9812012345ccare.har@idea.adityabirla.com
Himachal Pradesh+91-9882012345ccare.hp@idea.adityabirla.com
Jammu & Kashmir+91-9086012345ccare.jk@idea.adityabirla.com
Karnataka+91-9844012345ccare.kar@idea.adityabirla.com
Kerala-ccare.kerala@idea.adityabirla.com
Kolkata+91-9088012345ccare.kolk@idea.adityabirla.com
Madhya Pradesh+91-731-4031414ccare.mp@idea.adityabirla.com
Maharashtra+91-20-66412222ccare.mh@idea.adityabirla.co
Mumbai+91-9702012345care.mumbai@idea.adityabirla.com
North–East Regions+91-361-2465437ccare.ne@idea.adityabirla.com
Orissa+91-9090012345ccare.or@idea.adityabirla.com
Punjab+91-9814012345ccare.pun@idea.adityabirla.com
Rajasthan+91-9887012345ccare.raj@idea.adityabirla.com
Tamil Nadu+91-9092012345ccare.tn@idea.adityabirla.com
Uttar Pradesh East+91-9889012345ccare.upe@idea.adityabirla.com
Uttar Pradesh West+91-9837012345ccare.upw@idea.adityabirla.com
West Bengalccare.wb@idea.adityabirla.com



   

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Idea Postpaid User Queries

Customer care female
Varsha PatankarOct 12, 2016

Unable to get a coverage on my mobile since Monday onwards.

Reply
Customer care female
varun narolkarJul 12, 2016

My idea mobile number is 9904405640 And I give application for port my number and now my number is not working and I am talk with customer care and not get proper feed back Pls contact me that's number is much important for me Pls check and give me feedback

Reply
Idea Postpaid Customer Service Care Phone Number 230708
AmanjotJun 20, 2015

My name is Aman my mobile number Is 9814916979 postpaid. Rs. 60, 500mb data pack was active on my number I used 450 MB and then switched to unlimited net pack of rupees. 199 by calling in care. They told me that I will be charged according to days that is I will be charged rupees. 60 rupees. 199 both as I have change my net plan. That was ok, but after that they charged me rupees. 1036 as unbilled amount which is too much. They said the charges have incurred due to net usage that should not be like so as I have used net under limits of my net pack. They provided me wrong information and charged too much. Kindly tell me the details for my number for this month of June 2015. Highly unsatisfied with the response.

Reply
Customer care male
Syed Mustafa AliMar 13, 2015

Hi I chosen monthly plan of idea for rupees 299, but before five months I'm receiving bill of rupees 540 I do not know what is the problem and I have to know everything about my plan, and why are you sending me bill of 540 my usage is same from beginning so this is not fair if you are not correction my bill I'll change my network and I do not want any call of your company advertisement please ok

Reply
Customer care female
Ekta SinhaMar 05, 2015

It was no useful information and the customer representatives are very poorly trained in responding to queries and provide incorrect information too.

Reply
Customer care female
Ekta SinhaMar 05, 2015

I got my post-paid number activated on the 5th of March 2015 at around five in the evening. After that I used 3g data for a while and turned it off to check how much data is consumed. I get a message unbilled amount for data usage is 742. 50. I also tried to contact the customer care number, but got no helpful advice which is a poor response.

Reply
Customer care male
Bed Prakash MishraJan 30, 2015

This is Bed Prakash Mishra, I want to deactivate my IDEA number right now, My Mobile No. 7692811108 and also made Mail to customer care to disconnect my number, as early as possible. RegardsBed Prakash Mishra.

Reply
Customer care female
KarunalumariJan 06, 2015

Idea people in Hyderabad was behaving rudely with the postpaid customersthey are charging amount unnecessarily and forcing to pay the amount what they have sent in bill, as they know the bill was wrong by them. If we are ready to pay the specified amount in any outlet they are not supposed to do like that they are telling us our person will come and collect the amount from and you will get a receipt from him then only it can be continued after two three weeks of time they are giving our alternate number to the Delhi recovery team. They are calling and telling that monery cheating case was registered against you from Hyderabad office. Is this correct thing from you peoplewe are willing to pay the amount to you and your person failed to collect amount from us. After that your idea people will launch case against one lady customer is this fair on your side please think about this and response.

Reply
Customer care female
SakthiNov 21, 2014

I have maid the payment for my number 8682000080 on 21/11/2014. Payment receipt number 227731, But still now my connections is not activated. so please call me for further details
Sakthi
9551555588.

Reply
Customer care male
Chandan KumarNov 20, 2013

Siri have to convert my Vodafone postpaid plan to idea postpaid plan. Your agent give me SIM before one month for start the postpaid plan, but he is not giving any response on not activating my SIM and your customers care office is also not giving response. I have submit all my documents and its verified also by your officers. Please help me as soon as possible. Idea postpaid SIM no 89910435081314053595 mobile number 09654998386.

Reply
Customer care male
kumar prashantOct 21, 2013

I have applyd post paid connection of Idea by your associates partner VIBGYOR COMMUNICATIN And deposited 500 rupees for security purpose and your executive varrified my address also, but still my connection not active
more than two week, but my number is not
activate. please tell me what is the problem My
number is 09618255248

Reply
Customer care male
sumanOct 19, 2013

This is gopal i all ready paid all my outstanding payment of my idea postpaid No:9964488833 and also made Mail to customer care to disconnect my number, but till now it not disconnect. please check condition and disconnect as early as possible

Reply
Customer care male
Ramdas Laxman YadavOct 06, 2013

i have purchased post paid connection of idea more than one week, but my number is not active ple tell me what is the problem my another number is 8390900901 ramdas.yadav106@gmail.com

Reply
Customer care male
vijay kumarAug 03, 2013

R/s
myself vijay Kumar s/o mr.madan lal
v.p.o. Boha. Teh budhlada. Distt.mansa.
Punjab.dear sir,i have taken a postpaid number 9855297888.
Before 20th July from your company.i am very happy to purchase it.but
the trasedy is that no.is not activate till today.3rd aug.2013.
Sir I am very upset from this polcy. While all the documention process
are done by me.nobody soive my problem.plz sir solve my problem.
Yours customer.
Vijay kumar.
9888641200.
Panditboys77@gmail.com.

Reply
Customer care male
kuldeep yadavJul 20, 2013

I m regularr cust.from one year. I have messaged for rs3950 for interim payments. Tried customer care for 100 times, but no reply. What to do when c.care doesnt work. Where to change plan. Indias worst postpaid service. Nu. 9416605755

Reply
Customer care male
Rizwan Ahmed KhanJul 16, 2013

Dear Concern,

I told to give the corporate post paid connection, but your seller without any information made my connection as indiual post as 125 rupees monthy charge instead of 199 corporate connection so that now I request to you please close my post paid connection which is mo no 9990387080 and customer ID is 100004505905, and I am not ready to pay the your idea bill so please talk to me on my contact number as mentioned in my request.

Reply
Customer care female
gulshanJul 15, 2013

I want to deactivate my idea number right now 9891236930

And my another number is 9540363980

Reply
Customer care male
7382688183Jul 08, 2013

Prasad
PH:7382688183
I am working at ICICI prudential life insurance
new joining i taken SIM from you r customer, that boy taken a joining letter and Aadhara card.I have purchased post paid connection of Idea more than two week, but my number is this 9912224554,that boy not given a SIM that number is activated.and i taken another number also that is 9912232233 is also activated, but not my proof that SIM also not given what can i do please help for me. note:vijai idea employe phone number:9912007845 He is not leafing phone called sometimes
please take any action
Thank you

Reply
Customer care male
Ramakrishna ReddyJul 03, 2013

I have purchased postpaid number it is still not yet activated, Number is 9640355533. Kindly let us know why it is not get activated form the past five days ?

Reply
Customer care male
Gurpreet singhJun 18, 2013

My idea bill was due and services of my number were stopped. Now i have paid the bill, but still my number is not working. Outgoing and incoming services are stopped.

Reply
Customer care male
Pravin DhobleJun 17, 2013

I am not receiving the text masseges from other numbers.
my number is 08378973362. its a post paid connection.

Reply
Customer care male
Kumar sauravJun 06, 2013

I was using idea number 9425927668 at M.p and now i got transferred to chenna, but i am in roaming here. Can i switch port this number to Chennai (without changing the no.) Kindly suggest.

Reply
Customer care male
Ashok KumarMay 28, 2013

Hi,
I Am Ashok My Contact number is 8510000385 today i select Caller Tune on my this number caller tune was Tum Hi Ho Of Ashiquee two Movie, but Now Caller tune is An Jingle tune of Idea and My balance has been Charged i have got message Now How May You Help Me.

Reply
Customer care male
RohanMay 26, 2013

Dear sir,

I fogot my idea postpaid number and the number is not active till yet ..

so please tell me wats the procedure to knew my no.?

I have the SIM with me

Reply
Customer care male
ASIF KHANMay 22, 2013

i have Airtel number, but now have port to idea post paid.but this is not active and show registration failed both sim.i have change more than 12 days, but my number is not activate. please tell me what is the problem.this is my number 9871595802.plz reply soon.

Regard
Asif khan
8826087972
asifkhan997@gmail.com

Reply
Customer care male
ASIF KHANMay 22, 2013

i have Airtel number, but now port to idea post paid.butb this is active and show registration both SIM more than one week, but my number is not activate. please tell me what is the problem.this is my number 9871595802.plz reply soon.

Regard
Asif khan
8826087972
asifkhan997@gmail.com

Reply
Customer care male
NiranjanaMar 30, 2013

I have purchased post paid connection of Idea more than one week, but my number is not activate.

please tell me what is the problem
My another number is 9811944208

Regards
Niranjana
neerusharma.khushi@gmail.com

Reply
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