Idea Kerala Customer Care Support Information

9847012345 / 9847112345    call by skype, if installed4th Floor, Mercy Estate, Ravipuram. Cochin, Kerala, India.ccare.kerala@idea.adityabirla.com   Click to Gmailwww.ideacellular.com

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More Customer Service Information

Contact the Idea customer care team:
You can call the Idea customer care on 12345 (chargeable at 50p for 3 minutes for agent access)

For any requests and complaints, you may dial 198 toll-free and speak with Idea customer care executive.

Reactivation / Deactivation Data Services


Deactivation of Data Service: You can deactivate data services from your data default plan by sending an SMS “STOP” to 1925, or dial 1925 and then press 2.

Reactivation of Data Service: You can reactivate data services if you have deactivated the data services earlier, by sending an SMS “START” to 1925, or dial 1925 and then press 1.

Deactivation Value Added Services


Deactivation of Value Added Service (VAS): To cancel a VAS subscription, SMS "STOP" to 155223 (toll free) and select the service you wish to deactivate OR Dial 155223 (toll free) and select the service you wish to deactivate.

Registered office


Idea Cellular Limited
Suman Tower, Plot No. 18, Sector 11
Gandhinagar – 382 011
Gujarat, India
Tel: +91 79 6671 4000
Fax: +91 79 2323 2251

Corporate office


Idea Cellular Ltd
10th Floor,
The Birla Centurion,
Plot no.794, B Wing,
Pandurang Budhkar Marg
Worli, Mumbai: 400030.

Shareholder Services


Registrar and Share Transfer Agent
M/s Bigshare Services Private Limited
E-2 & 3, Ansa Industrial Estate,
Saki-Vihar Road, Sakinaka,
Andheri (East),
Mumbai - 400072
Tel: +91-22-2847 0652
Fax: +91-22-2847 5207
Email: investor@bigshareonline.com
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Idea Kerala User Queries

Customer care female
SindhuSep 09, 2016

Without using mobile data i lost 45 MB today morning. I lost my balance also. I want my lost data and balance immediately. I havnt activate any options for downloads. I want to know how to lost my data. Its not for the first time. If i recharge again i do not know how much i lose. It is better for me to port my connection to some other. My phone number is 9388701541.

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Customer care male
SiyadSep 03, 2016

I havae big problem in my SIM to convert postpaid sim.

Reply
Customer care female
ThusharaJul 02, 2016

My idea simis not working. Please do something as soon as possible. I can not able to make the call to anyone now. This is happening today(2nd july). This is not the complaint not for me, also for other customers too. Please make sure that this will not happen again.

Reply
Idea Kerala Customer Service Care Phone Number 243370
Lalu KpOct 30, 2015

As i am in abroad I used to recharge my wife who is residing in kerala malappuram (Dt)through PAYIT and she converts the currency and recharges for internet packages, until now she was using 249Rs package of 1gb/month. But now it got expired and she cannot recharge as she gets a attempt failed response from you. So please do help us to solve this problem as soon as possible, and send me the format of how to do the recharge in future days.

Reply
Customer care male
Anirudhan.sMar 10, 2015

I kindly request to block the mobile number 8157943509 due to lose the sim today. thanks.

Reply
Customer care male
ShameeerFeb 09, 2015

No answer. I want talk to you immediately,So please help me.

Reply
Customer care male
Anvar Sadhick.aFeb 02, 2015

I am using Idea prepaid SIM in Kerala, i need my call details including all incoming call, messages and missed calls in addition to outgoing. As today I enquired through TRAI Cochin office (0484 2207300) I was guided to contact idea customer care and said tehre it is possible. What is the procedure to get all my incoming details.

Reply
Customer care male
Abdul Majeed PJan 27, 2015

Dear SirMy mobile number 9562274152. Yesterday on 26-01-2015 I have rechargefor rupees 155/ through on line. But did not comethe amount in my account. So today I have again recharged for rupees 150/please see the matter and reply me.Abdul Majeed P.

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Customer care male
VipinJan 05, 2015

If its Kerala customer care service then must talk in Malayalam.

Reply
Idea Kerala Customer Service Care Phone Number 209580
Saveesh KumarkpDec 24, 2014

I am Saveesh Kumar kp. My idea prepaid mobile number is 7559831808. (Kerala circle) Can i get my incoming call details of this mobile number My idea prepaid number 7559831808. My name is - Saveesh Kumar kp, this SIM is on my name. So sir please provide me call details on my mail id. My mail ID is, sk. 02165@gmail.com. If you need address proof of this SIM it will provided, Please reply me as soon as possibleYours Faithfully.

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Customer care male
Sunil Kumar.d.sDec 08, 2014

Unnecessary my balance is totally cut after recharging. My number is 8157970895. I am not calling, but my Paisa will cut suddenly after recharging. I am not understand what is this happening. Sir please check my number.

Reply
Customer care male
Muhammed SwalihOct 23, 2014

I can not access internet in my phone from yesterday. For that I called your customer care more than six time from my number(8156827948) and other number also. Customers have only three chances per day to contact customer care and they are not able to solve my problems. I cant access internet and also my offer period is going on. At this stage, migration to another network is preferable for us. Solve my problems if you can or please inform me earliest.

Reply
Customer care male
N.chandrasekharanOct 03, 2014

I got offer in my mobile which offered one gb data for rupees 199 for 30 days and i recharged with rupees 199, but the now the balance shows that i have a balance of 424 mb. Please look into it and ensure that i get the full gb as offered.

Reply
Customer care male
Varghese IssacAug 25, 2014

I have already charged my 3g mobile number 9961830357 with rupees 128 for data activation. After having received the message of gprspack is activated,there is no network.

Reply
Customer care male
DileepOct 11, 2013

the number is 9744711360 and lost the mobile, but it is not switched off..let me know the tower location as soon as possible on 9847473147

Reply
Customer care female
TanazSep 30, 2013

Respected Sir,
I have rechargedd Rs.25 for idea number 9995664348(kerala),May i know the offers presently available in that number.If no offer are available can i change it for Rs.15 2G recharge ??
Kindly reply
Thanking you

Reply
Customer care male
suhailSep 24, 2013

coplaint nuber 8157802030
my coplaint i am recharge idea net rc rupees 124 and i am remove fest activashan net daly rupees five now gon all net i wand refund pleasez pleasez

Reply
Customer care female
jijikaAug 21, 2013

I brought idea3g net sector with SIM one week now still not working.number is 8157054215. i cannot creat password what is cituation now please tell me

Reply
Customer care male
JOMET SHAMMYAug 17, 2013

Dear sir
My number is 9656803444My out going calls are barred.Currently iam in abroad.So please active my outgoing calls or advice me what to do to overcome this problem.

Reply
Customer care male
bibinAug 05, 2013

i had recharge a message card of 44 rupees, but yet i had not received any message from copy to inform me about my pack and my balnce is also getting deducted when i use to message

Reply
Customer care male
Nivin babuJul 20, 2013

Customer care officeilottu vilichappol excutive officer fasilum supervisor vipinum ennodum ente friendinodum moshamaya reethiyil behave cheythu.8606424396 e numberil ninnanu vilichathu

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Customer care female
frincyJun 14, 2013

my phone is lost in a bus .what can i do to block it ?

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