Idea Gujarat Customer Care Information & Exploration



+91-9824012345, +91-9824000198, +91-79-23232240
2nd Floor, Venus Atlantis, 100 ft Road, Prahalad Nagar, Ahmedabad-380015, Gujarat, India.customercare@idea.adityabirla.comwww.ideacellular.com

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Idea Gujarat Exploration


Idea Gujarat is one of the locations of Idea Cellular Limited and serves a large number of customers across Gujarat Telecom Circle. Idea Cellular Limited (generally known as Idea) is a telecommunications services company based in Mumbai, Maharashtra. It also the country's largest wireless service provider serving all telecom circles across India. The company is committed to provide affordable and world-class telecom services to subscribers with latest technologies. According to fiscal year 2013, it is the third-biggest mobile network operator in India with more than 121 million assets.

For any information, queries, requests and complaints about Idea products and services, the customers can call to customer support representative, which is available 24 hours a day, 7 days a week. These are accessible from any landlines and phones in Gujarat.
Official Contact Number for General Inquiries / Requests Idea Gujarat
Phone Number: +91-9824012345
Contact Number for General Support / Complaints Idea Gujarat
Phone Number: +91-9824000198
Additional Toll Fre Contact Number for Additional Information or Know About Idea Gujarat
Phone Number: 198 / 12345 / 1800-270-0000

Idea offers a full range of communication products and services including mobile Postpaid plans, high-speed mobile broadband devices, mobile Prepaid plans, 2G and 3G wireless services. Idea Cellular is also the first telecommunications company to launch latest value added services in the Indian mobile telephony industry. It provides its products and services across 22 Telecom circles of India through huge network of more than 4,500 company owned stores and nearly 7,000 call centres. In addition, the company's business network is spread in approximately 55,000 towns and cities across India.

Idea Cellular Limited operates as a division of Aditya Birla Group, an international conglomerate based in India. Idea was incorporated in the year 1995 as the Birla Communications Limited to provide GSM-based mobile services in Maharashtra and Gujarat telecom circles. It was renamed as the Birla AT and T Communications Ltd in 1996 with the collaboration of two companies, Grasim Industries and AT and T Corporation. In 2002, its name had been changed into Idea Cellular Limited. The company's main office is located in Mumbai of the Indian state of Maharashtra.


   

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Idea Gujarat User Queries

Customer care male
Jignesh Tail.Oct 18, 2016

I irritate by flash message, I addressed many time to customer care, but they can not solved, they says to change SIM, but I am not agree. So solve this urgently.

Reply
Customer care male
Bhavesh PawarOct 18, 2016

I CAN NOT GIFT MY FRIEND INETERNET WHY many time i have gift inter that time can not do plis tell me problem.

Reply
Customer care male
Gopakumar BAug 23, 2016

Dear Sir/Madam,

I am having an idea prepaid connection of Kerala circle with number 9562742084 since 2010. Recently due to my transfer to Bhuj Airport in Gujarat, for keeping the same mobile number I have applied for number portability and change of connection from prepaid to post paid. On 16. 08. 2016 all the relevant documents were handed over to idea Bhuj office for number portability and change of connection. As I am incurring significant cost as roaming charge it is requested to expedite the process above and get me the connection at the earliest. Also please intimate me the contact details of the persons to be contacted as I am urgently in need of the connection. Thanks and regards

Gopakumar B .

Reply
Customer care male
Bharat M.swamiJun 01, 2016

Please block my mobile number Due to stolen my phone.

Reply
Idea Gujarat Customer Service Care Phone Number 235430
Krunal S SutharAug 16, 2015

My Name is Krunal S Suthar i am from mehsana i am purchasing idea 3g net setter 7. two MBPS dongle eight months ago last four days my dongle is do not connect to computer and its contain erro no - 619 often and often so please solve my problem my imei number is 867612006477586.

Reply
Idea Gujarat Customer Service Care Phone Number 232477
Haresh J KandoliyaJul 16, 2015

My number is 7096456171 balance 40 rupees cutting. Please find out my problem. I am not use any valuated pack. Please. Please. Correction my problem.

Reply
Idea Gujarat Customer Service Care Phone Number 229496
Prakash BarotJun 02, 2015

Dear Idea Cellular, This is Prakash Barot , I want to get my payment reversed in my account. I have wrongly done payment of 11162 in accounts of Idea Cellular on 28. 05. 2015, Account Holder - Prakash Barot - Bank - Icici- Bank Account No-114801501677- Idea Post Paid Mobile No-9574822136. Payment ID: 0774828385Request you to do revert payment on very urgent basis. Prakash Barot Area Manager- CSHonda Motorcycle and Scooter India Pvt LTD611-612 Venus Atlantis Corporate Park Prahlad Nagar Ahmedabad9924625987, 8511182392.

Reply
Idea Gujarat Customer Service Care Phone Number 223627
Amul JaniMar 28, 2015

Name : Amul Jani . Number:9714394870Problem: Without activation of any value added services and without doing any single call balance showing low. My balance before four days up to 90rs. But today its shows 4. 11 rupees. Only. I want all details of my 15 days outgoing activities. Please do the needful.

Reply
Customer care male
LokeshFeb 24, 2015

I recharged Rs 71 for std roaming rate cut, balance is deducted from my bank account but, it is not credited to my phone for almost 16 hours now, what is wrong? please sort out the issuecell number is 9130193943.

Reply
Customer care male
Rathod KesarsinhDec 25, 2014

Mrs,nahida saiyed is not given response of my call and she will says me that this is auto renewal service so we are not provide u money transfer of my caller tune service on my num.
So plz help me other wise i whould change my card
thanx,

Reply
Customer care male
Veerendra KumarOct 08, 2014

Dear sir

I have lost mobile Samsung s7392 in Delhi with mobile i have lost the Idea SIM Card number 8140715040. Which i have purchased in Gujarat. Now i am not working in Gujarat to go to show room and block the SIM Card.
Please help me to block the SIM Card.
Thanking you
Veerendra Kumar

Reply
Customer care male
Jatin AroraSep 25, 2014

I have rechargedd on my number 7621037934 with rupees 110/-, balance came and suddenly it became zero. I called to customer care, but i did not find any solution. I tried 12144, then i came to know there is no service activate on this number Still i balance deducted automatically.
If anybody calling me, it showing that "this number does not exist". Please do the needful as soon as possible.
Regards,
Jatin arora,
7621037934.

Reply
Customer care female
Preet SumanMay 19, 2014

I have rechargedd full talk time tariff voucher by rupees 80/- as on 19/05/214 in the morning through net banking facility of central bank of India. Mo. No 7698347047. The balance of saving bank account is deducted by 80/- rs, but mobile is not recharged till now. Transaction number - 573015. Please enquire and do the needful.

Reply
Customer care male
amit kumarNov 09, 2013

My prepaid number 8047006181 is still not activated after conversation with customer care ,time and again they are asking for call after 2hr.
After eight hour they are giving the same answer please call after 2hr our surver is down and going slow.

Reply
Customer care male
Madan RawatOct 22, 2013

I have purchased idea SIM for my Micromax android phone, however when i am connecting to internet it is not getting connected, although i have done rupees 126 GPRS recharge. How i can get the internet, shall i call to idea customer care and ask him to send the gprs setting.

Reply
Customer care male
PRAKASH PATELOct 17, 2013

DEAR SIR, MEDAM, MY number 9974347999 ONLINE RECHARG PAYMENT successfulY COMPLETED (16-10-13 15:54), but PAYMENT NOT RECEIVED PLEASE GIVE US RPLY
HDFC NETBANKING
NARRATION MHDF3136542289IDEA CHQUE/REF. number 1016160118

MY EMAIL id is ptlprakash70@gmail.com

Reply
Customer care male
Venkata Srinivas SistaOct 07, 2013

My Name is Venkata Srinivas Sista


I purchased new prepaid 3G SIM card on saturday i.e on 28/09/2013. and provided my i.d proof and address proof of Andra Pradesh(i.e Aadhar Card Copy) because I am new to this place. Still now I had not received any verification call from your department. So SIM does not got activated till now, it is still shown "Invalid Sim"in my mobile.
phone number.: 8140147253
Sim card number: 8991243204138125623
IMSI No.: 404240328125623
So please active SIM as soon as possible

My personnal phone number is 9848132492

mail id:- sistas72@gmail.com

Reply
Customer care male
Munesh PatelOct 05, 2013

My name is Munesh Patel
I purchased new prepaid 3G SIM card on saturday i.e on 28/09/2013. and provided my i.d proof and address proof of Delhi(i.e passport copy) because I am new to this place. On 03/10/2013 there was call on my frnd mobile regarding verification, but till now SIM is not activated, it is still shown "Invalid Sim"in my mobile.
phone number.: 8140147139
Sim card number: 8991243204138125618
IMSI No.: 404240328125618
So please active SIM as soon as possible

My personnal phone number is 9810597296
mail i.d: munesh_patel23@yahoo.com

Reply
Customer care male
Rajesh GajreSep 29, 2013

I have done online recharge on my idea prepaid mobile number 9824784914 for rupees 100/- vide transaction 04006563012809201312on Dt. 28 sept`13 at 12:35:18, but til now No balance shows for this transaction. Please do the needful.

Reply
Customer care male
AMISH SARAIYASep 19, 2013

I have applied for protability on 10th September 2013 from Reliance CDMA to Idea and I have received confirmation from Reliance that they have transfer the protability on 16-09-2013 vide number USC35169772 however I have not received any confirmation from your end and when I have called to your local branch at Old Padra Road Branch the person in not lifting my phone and not answering my phone call now please help me out to start my protability immediately and please reply me. My Protability Number is 9377855241. My email ID is = sheetal.saraiya@yahoo.co.in

Reply
Customer care male
Rakesh kumarSep 18, 2013

i was recharge 60rs and got 51rs,after that i am not using any internet by my sim,but daily 0.88paisa or somtimes 0.82,0.45 is deducted ,and today my balance is 32rs only in which no calls are done,this deduction is only from net.what is this?my number is 9723161965

Reply
Customer care male
PRITAM KUMAR KHIVESARASep 17, 2013

SIR I HAVE UNINOR number 7778994455. AND I WANT TO GO IN YOUR CO. AND I GIVEN MY IST REQUEST TO YOUR STORE NEAR BY 29 OF AUG. 2013, but IT IS REJECTED, but you, but WHY IT IS REJECTED I do not KNOW . NEXT TIME AGAIN I REQUEST ON six OF September 2013, but TILL TODAY THERE IS NO PROPER RESPONCE. please SOLVE THE PROBLEM OTHER SAY NO...

Reply
Customer care male
dipak bhatiaSep 16, 2013

Idea Mobile number 9824357630.
Dear Sir,
I was given a offer on saturday i.e. 14 September 2013 that three G service is active and enjoy 100 MB free for 15 days with speed upto 21.1 MBPS, but sorry to say that after using internet for five minutes I was levied a charges of rupees 19.50 and again rupees 3.00 more. I therefore, request you to please arrange to deposit my deducted amount on September 15, 2013 as the offer of interenet was free for 15 days. An early reply is awaited in the matter. My mail ID is dbbhatia@rbi.org.in

With regards,

Dipak Bhatia, Reserve Bank of India.

Reply
Customer care male
Vijay Bhagwanji JethwaSep 16, 2013

In my prepaid mobile 9924298486 caller tube started from 13.09.2013 w/o applying for the same.

Kindly remove the same as soon as possible and refund amount for the same

Reply
Customer care male
Nirav M RajaSep 02, 2013

Hi,

I received an SMS today (2nd September, 2013 8:24 PM) from IZ-ideaCMS, which says ‘Thank you for downloading Game and Content Pack from Nazara. You have been charged rupees 50.” I have received the same SMS yesterday (1st September, 2013 09:17 AM). So, as now total rupees 100 deducted from my account in these two days by IDEA.

I have never downloaded anything like this today or yesterday and totally shocked after getting the same message two times in two days without any reason.

I called the customer care yesterday and today, but as usual IDEA representatives are not ready to listen anything in this regards. Their reply and arguments are not at all acceptable. This is really pathetic

I need an explanation on this and request you to take necessary action. How can a third party company deduct money from my idea mobile account?

Thanks,
Nirav M. Raja
+91-9998861156

Reply
Customer care male
Bharoobha JadejaAug 30, 2013

Dear Sir,

We have rechargeds Internet Plan of Rs.199/-, but you have deducted charges in my main balance.
My No.9624013549
Sim Name of Mr. Bharoobha Jadeja
Gandhidham (Gujarat).

Reply
Customer care male
shailendraAug 26, 2013

hello sir, I want to purchase Idea new SIM in gujarat.. as i m from Rajasthan..i have license of raj. and bank pass book photo copy of gujarat in which address define of raj,from which i take sim,..

Reply
Customer care male
Dattatray Tukaram MayekarAug 24, 2013

Dear Sir, I have a problem with my account balance,since 23/08/13 it has been automaticaly diducted from my account without any use. I am trying to call gujarat customer care, but no body responding, and its a rediculos experience with your serrvice. please let me know what should I do?

Reply
Customer care male
SameerAug 03, 2013

Did not download any content from Nazara, but got SMS saying thank you rupees 50 has been deducted from your account.

RIP OFF, IDEA not GOOD TACTiCS

Reply
Customer care male
kundan sahayAug 02, 2013

mixed content pack is activated in my mobile numbers 7698624591 charging rupees 30/month.what is the features of this pack?kindly send procedure to deactivate this pack

Reply
Customer care male
Pravin RathodJul 18, 2013

Dear sir
i have last 12 day suffering to idea my MO.is 9033574775 it is idea GSM priped and convert to posped, but as of date not start my Number

your reprsentetive is not pick up my my phone its mobile number is 9377612345 Mr.Mayur and he say by mestek other SIM is provide to you

how many day ihave wating

pl look in too this

Regards,

Pravin Rathod
9374641102

Reply
Customer care male
8153981007Jul 05, 2013

Dear sir,

One SMS has been received on 4th and 5th of July 2013 stating that "thank you for downloading Game and Content Pack from Nazara. You have have been charged Rs.50.
i have never download the same. My number is "8153981007"

Please do the needful in this matter.

Hitesh Jadav.

Reply
Customer care male
Bhalchandra chauhanJul 04, 2013

Sir
I have been purchase data card with SIM
8154013269 on 1/7/13 to shree ganesh marrketing vasna ahmedabad, but still on date my datacard/sim not activated,hence kindly be activated above said SIM card and I also submitted concern document. With idea employee namely Jay.
Thanking you

Reply
Customer care male
RAHUL MORIJul 04, 2013

I LOST MY MOBILE PHON WITH IDEA SIM CARD N0 IS(9723319200), NOW MAY I FIND MY MOBIL PHONE ,PLESE HELP ME
NOW MY ALTERNET MOBILE NUMBER IS 9824054134

Reply
Customer care female
ArjuJul 01, 2013

My mobile number is 8154931256, with scarce resources available from my family I try to recharge, but surprisingly the same is deducted, I had made an attempt to contact and informed that I do not need any company call, if possible pl.z assist how i can deactivate all the chargeable things offered and not to activate the same by any mode.

Pl.z confirm

Reply
Customer care male
mukesh ramanujJun 28, 2013

I have purchased prepaid simcard yesterday from jaybhavani enterprise, opp.ceema hall, prahaladNagar gardem, ahmedabad. as per dealer discussion simcard will be activate within six hrs, but till this time today 10.20am simcard is not activate. i have all fillup documents as per youur requirement. so please take urgent action as early as possible.

Reply
Customer care male
Rajeev RJun 19, 2013

Dear sir i have takem one SIM (9574199051)before three days till date said SIM is not activated, the seller said to me that after two day just call to 59059 no and the same will activate, but now i cant call any numberpls help me for activating my SIM. All documents are already submitted

Reply
Customer care male
MayurJun 18, 2013

Can you send me my postpaid call details of this month till dfate(Jun'1) on my mail ID mayur.dixit@adityabirla.com and my mobile number is 9723444609

Reply
Customer care male
sanjiv chaudhariJun 04, 2013

I have new 3G card on 2/6/13 number 9723481149, but still it has not been activated what is problem I am unknown kindly let me know by mail or by sms

Reply
Customer care male
Mukesh KumarMay 30, 2013

Dear Sir, Myself is Mukesh Kumar from Nadiad. At present,I am working as a Tax Assistant, in Central Excise,Customs and Service Tax Office,a wing of government of India, Pij Road Nadiad. I have applied for two Idea SIM Cards on 25.05.13. I have submitted all required documents i.e. (1)Photo ID issued by the department,(2) Voter ID,(3)Quarter Allotment letter,(4)PAN Card.I filled up both forms clearly,correctly and reference was same in both forms.My one SIM has been activated while the other has not been activated, till date.Please do the needful in this matter. Mukesh Kumar(9510277132).

Reply
Customer care male
Biswadeep DattaMar 27, 2013

Dear Sir,

I have taken one SIM (8155866979), with all the documents, of Idea on 22.03.2013 amounting rupees 170 from Bharuch, Gujarat. I have got a confirmation call from your customer care executive on 24.03.2013 (Mob no 9723905899 at 3.45pm) and all their querrier were informed satisfactorily. Till 27.03.2013 9.00pm, SIM card has not been activated at your kind end. Request you to take up the matter seriously and help me out.

Regards,

Biswadeep Datta
8511777203

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