IRCTC Customer Care Phone Number

Phone Number of IRCTC is 01139340000 .
Customer Contact: 1800111139

Toll-free: 011-23340000
Email ID: care@irctc.co.in

Support Through Email


I-tickets/e-tickets: care@irctc.co.in

For Cancellation E-tickets: etickets@irctc.co.in

For Mumbai Suburban Season tickets: seasontickets@irctc.co.in

e-Ticketing Facility


IRCTC is the first travel firm in India that offered e-ticketing solution to the convenience of customers. This can be done easily by making account on login page at official site. IRCTC gives customer an option to book rail ticket by mobile phones using GPRS and SMS service.

Android Application


IRCTC Android App gives option to book train ticket, cancel tickets, passenger details and can also get upcoming journey alerts. Users can find this app on Google

Tatkal Booking Services


IRCTC Tatkal Booking is a short notice train booking facility through that users can book train ticket one day prior to the departure.

Business Overview Of IRCTC


Indian Railway Catering and Tourism Corporation otherwise known as (IRCTC) in short is an additional arm of the Indian Railways. Irctc is a supplementary service of the Indian Railways which is also a subsidiary of Indian Railway. The department of Indian Railways provides online Booking of tickets of all trains operated by it. The online booking is done on its official website in order to take care of Tourism in India. It not only book tickets but also reserve Rooms in hotels and Catering functions for the railways. IRCTC has located its head office in New Delhi, India from where it controls all its operations in India.

After the website was launched in India as many as six lakhs passengers made their accounts on the website. The website use for booking procedure helps in all possible way in order to enhance user experience and make it interactive. Some of the features include in the website are total fare calculations and other additional booking charges of all coaches which include Second Sitting coaches, General, Chair Car, AC Chair Car and others, it also notifies to passengers VIA email and SMS in which all credentials of tickets are mentioned in them. The department has also launched Mobile application in which passengers can avail all its possible service through any Smart Phone.

The IRCTC application operates on all possible mobile operating systems. The website with its supreme service in tour and travel has helped it winning various awards. Some of the most prestigious awards include National Tourism Award of Excellence, National Award for E-Governance, Genius of the Web Award 2007, Path Breaker Award and many more. The customer care service by the department has also established for uninterpretable service to passengers. At care centers it tries to solve any kind of query and issue related to tour and travel.


IRCTC Address


The address of IRCTC is 9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, India.

IRCTC Email Address


The email address of IRCTC is care@irctc.co.in.

IRCTC Website


The Website of IRCTC is www.irctc.com.

IRCTC Customer Support Service Phone Number


The customer support phone number of IRCTC is 01139340000 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of IRCTC Service Center and IRCTC customer care number is given below. The helpline of IRCTC customer care number may or may not be toll free.
IRCTC Phone Number Customer Service

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