IFB Washing Machine Chennai Customer Care Phone Number

Phone Number of IFB Washing Machine Chennai is 96770 44199 .
IFB is an Indian home appliances brand marketed by IFB Industries Limited. The IFB Washing Machine Chennai company designs, manufactures and sells a wide range of products including dishwasher, built in hobs, washing machines, air conditioners, cooker hoods, microwave ovens, clothes dryers, refrigerators and many other products. Apart from this, IFB Washing Machine Chennai also provides a full range of modular kitchen, water purifiers, chimneys and fine blanked components. IFB Washing Machine Chennai Industries Limited is doing business through its two main division such as Home Appliances and Engineering divisions.

Indian Fine Blanks Limited is generally abbreviated as IFB Industries Limited. The IFB Washing Machine Chennai company has its corporate headquarters in Verna Salcete, GOA, India and has divisional offices in Bangalore and Kolkata. IFB Washing Machine Chennai was introduced in 1974 in India. Today, IFB Industries Limited has widespread presence in the country through an exclusive chain of IFB Points, Dealer Stores, IFB Kitchen Stores and Retail Outlets. IFB Washing Machine Chennai also provides customer assistant services through its own 24/7 Customer Care Center.

Career At IFB Washing Machine Chennai


IFB Washing Machine Chennai is an equal opportunity employer that is striven to inclusion and diversity. IFB Washing Machine Chennai also receive affirmative action to furnish employment and advancement chances to all brilliant candidates. IFB Washing Machine Chennai is striven to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Mission Statement Of IFB Washing Machine Chennai


To enhance stack-holder's worth and development by creating and vending high caliber items. products. To thrive astonishing presence is the main concern of IFB Washing Machine Chennai and earns faith of consumers. To become one of the leading home appliances agency in the heart of clients, labors, trade partners and shareholders.

Products Offered By IFB Washing Machine Chennai


IFB Washing Machine Chennai industry vends and sells marvelous, magnificent and advantageous items assists people in numerous ways such as:
  • Washing Machines
  • Clothes Dryers
  • Air Conditioners
  • Microwaves
  • Dishwashers
  • Refrigerators
  • Built-in Ovens & Hobs
  • Chimneys
  • Modular Kitchen



IFB Washing Machine Chennai Address


The address of IFB Washing Machine Chennai is Citi Services No:31, Kodambakkam High Road, Nugambakkam, Chennai-600034, Tamil Nadu, India.

IFB Washing Machine Chennai Email Address


The email address of IFB Washing Machine Chennai is s-dasgupta@ifbglobal.com.

IFB Washing Machine Chennai Website


The Website of IFB Washing Machine Chennai is www.ifbappliances.com.

IFB Washing Machine Chennai Customer Support Service Phone Number


The customer support phone number of IFB Washing Machine Chennai is 96770 44199 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of IFB Washing Machine Chennai Service Center and IFB Washing Machine Chennai customer care number is given below. The helpline of IFB Washing Machine Chennai customer care number may or may not be toll free.
IFB Washing Machine Chennai Phone Number Customer Service

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IFB Washing Machine Chennai Source of Knowledge


www.ifbappliances.com/careers.html
www.ifbappliances.com/company-profile.html
www.ifbappliances.com

Your Complaint, Suggestion, Complication, Review To IFB Washing Machine Chennai

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IFB Washing Machine Chennai Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Ahamed Murthaja CallsNov 24, 2016

Mr. Ahamed Murthaja On Phone To IFB Washing Machine Chennai Service
My washing machine makes huge noise LARGE NOISE DURING SPIN.

Reply
Customer care female
Ms. IFB Says Nov 29, 2016

Dear ahamed,

Sincere apologies caused to you, please share your contact details so we can assist you.

In case you need any assistance you can write us on customerservice@ifbglobal. Com

Ifb team.

Reply
Customer care male
Mr. B.narayanan CallsNov 15, 2016

Mr. B.narayanan On Phone To IFB Washing Machine Chennai Service
November 4th, the service man came to repair the IFB washing machine to fix the problem of water not coming in the soap dish. November 8th house got flooded with water as the water in soap dish overflowed. Till today i. E November 15th we are chasing to get the service man fix the issue and everyday they say today and do not turn up.

Reply
Customer care female
Ms. Shafeena CallsOct 31, 2016

Ms. Shafeena On Phone To IFB Washing Machine Chennai Service
Hi Team,
I have registered complaint regarding my IFB washing machine. Model:Senorita Plus from my registered mobile several times. Persons are coming and repairing, but not up to the mark. I am still facing the same issue. They checked and told us timer is not working need to replace new timer. After replacing the timer again I faced same issue again I registered complaint again another person came and did something and said pbm resolved. But when I checked timer is not working in quick wash mode, It works only in normal wash mode. That too it gets struck in mid and water alone is taken, when drum gets filled water will be overflowed. Once I change the timmer it starts work. Another issue is water is taking from prewash side, not from normal side. Please send some experts to get permenant solution for this.

Reply
Customer care female
Ms. Janani CallsOct 25, 2016

Ms. Janani On Phone To IFB Washing Machine Chennai Service
Machine :RCG-6. five kg Aqua

I have brought washing machine on 8th Oct 2016 and demo person have come only after three days then during 1st washing, after starting machine it taking water from tap as well it drain from outlet pipe. Even three member came from IFB When they are coming have doing some changes in machine it is working fine after taht days again the problem is occuring i didn't know what to do please provide me permanent solution or replace machine.

Reply
Customer care male
Mr. Alphonse CallsOct 17, 2016

Mr. Alphonse On Phone To IFB Washing Machine Chennai Service
Service is very poor. Service man who comes for repair is not honest. He tries to cheat the gullible owner of the machine. six year old machine has mad me to spend a sum equal to the cost of a new machine. Incompetant service man is sent to attend to problems. Circuit board is the third one since purchase. Today I tried to register complaint at 8-30 pm, but phone did not work properly. Please do something to this Senorita DX 2010 model. Thanks.

Reply
Customer care male
Mr. Subramanian CallsOct 13, 2016

Mr. Subramanian On Phone To IFB Washing Machine Chennai Service
Dear Sir

We have IFB Washing Machine. For past few months there's a problem of electric shocking during the operation of machine. If we request for service in the service center there no response. Can you please kindly do the needful. We have small kids in home so its very dangers to operate the machine. Please so the needful as soon as possible. Thanks

Regards
9443320683.

Reply
Customer care male
Mr. Balachandran.j. CallsOct 13, 2016

Mr. Balachandran.j. On Phone To IFB Washing Machine Chennai Service
Elena Aqua SX 6. 0KG was purchased on 08-11-14 from GIRIAS. The problem in spinning was attended by changing the filter(cost paid) on 12-10-16. Now, there is problem in programs for RAPID WASH, Warm and Hot. The lights for the programs are not glowing. Kindly arrange to attend to the above. Also, no service was carried out by you from the date of purchase.

Reply
Customer care male
Mr. Baskaran Nk CallsOct 11, 2016

Mr. Baskaran Nk On Phone To IFB Washing Machine Chennai Service
Mobil No. 9840928250
Name: Baskaran Nk
Mail:baskaran. Nk1967@gmail.com
Complaint about: IFB Washing machine Elite SX
Refer complaint number is1103629633/4th October and 1103671500/8th October. Problem: Board problem - They come to change very very old board and it was worst condition, but not also working. Resolution needed:Replace new board within earlier. It is almost one week paused. Thanking you for immediate action. Thanks and regards
Baskaran Nk .

Reply
Customer care male
Mr. N.k. Baskaran CallsOct 11, 2016

Mr. N.k. Baskaran On Phone To IFB Washing Machine Chennai Service
I complained IFB washing machine problem P01 error as the following:
4th OCTOBER -1103629633 -3776142 he told board problem and filter need to change your cost. He told that he would change within three days

8th OCTOBER - 1103671500 - Two persions are come with a board which is very very old and rusted and also he tested, but not working. Why should come with very old board. Our washing machine is new one. This is not acceptable. This may be cheating us. This may earn false name on IFB. Kindly take immediate action regarding this. There is one week paused after registering the complaint how will we manage?.

Reply
Customer care male
Mr. Balachandran.j. CallsOct 10, 2016

Mr. Balachandran.j. On Phone To IFB Washing Machine Chennai Service
I purchased ELENA AQUA SX 6. 0 KG on 8. 11. 14 from GIRIAS. So far, no free service was carried out for this machine by you. Now, it has developed problem in spinning of drum. I made a complaint on 9-10-16. My complaint number Is 1103680069. Machine sl. No. Is 37704. And I. D. Is 3990519. Kindly arrange to rectify it early.

Reply
Customer care male
Mr. R Ganesh CallsSep 30, 2016

Mr. R Ganesh On Phone To IFB Washing Machine Chennai Service
1860 425 5678, 1800 3000 5678 BOTH ARE NOT EXISTING- SO SAYS THE VOICE MESSAGE. FRANCHISEE NO 044 4356 9595 IS CONSTANTLY ENGAGED. LUCKY I HAD KARTHICK'S CELL 74018 27705. YOU NEED TO UPDATE US OF THE CONTACT DETAILS SUCH THAT THE DOWN TIME IS MINIMAL. AFTER three DAYS I GOT KARTICK'S NO. NOW, HE HAS PROMISED TO COME. AFTER THIS WE WILL HAVE THE AVAILABLITY OF SPARES DELAYS. LET US SEE. PLEASE IMPROVE YOUR VISIBILITY.

Reply
Customer care male
Mr. Thyagasundaram.m CallsSep 24, 2016

Mr. Thyagasundaram.m On Phone To IFB Washing Machine Chennai Service
Dear sir,
i am maintaining the ifb senator six kg m/c by taking amc every year. Aprt from attending the calls for the problems or break downs, there is no planned preventive maintenance like checking the pipe lines, tightening the fixing bolts, checking the terminals of the elctrical connections , etc from your side, if done periodically at least once in three months the major breakdowns can be avoided. Presently some technicioncomes once in a year, wipe the m/c out side and go, that can be done by us, for that a trained person need not be wasted.

Reply
Customer care male
Mr. E Senthilkumar CallsSep 23, 2016

Mr. E Senthilkumar On Phone To IFB Washing Machine Chennai Service
Dear
i am E. Ssenthilkumar an IFB customer regret to inform you that i have registered a complaint on july 27 and your service person came and inspected and informed that he will get spares and rectify the same by next day, but he has not turned back till now. On long waiting i have again booked new complaint on sep-19 with ticket number 1103486507 cust id. 2320599 till now no one have attended inspite of my continious follow up with your service incharge number 044-49504242. I trust ifb will definitely attend the issue to resolve it. Kindly direct the concern person to do the needful.

Reply
Customer care male
Mr. Vijayakumar CallsSep 20, 2016

Mr. Vijayakumar On Phone To IFB Washing Machine Chennai Service
Sub : No response for our Dishwashing Machine service complaint

Dear sir,

This is Vijayakumar - Manager )F and B) Apollo Hospital, Nellore. I raised the complaint on 24/8/2016, No. 1103261122 and Machine ID 474913. Regarding this, Your Technician came and visited our Machine. Finally he said
I am washing Machine Technician, So, I can not inspect your Machine. After went back to my office, I create the complaint again. Till Now, I am not get any reply from your company. This is your way of service. Please tell me, yes we will get happy. You know very well, about cost of Machine. If you are giving this much of service, we try to avoid to purchase, your product. We are totally disappoint by your service. Please give back with proper explanation and do swift service. Thanks and regards,

Vijayakumar . J - Apollo Hospital - Nellore.

Reply
Customer care female
Ms. Sundari CallsSep 15, 2016

Ms. Sundari On Phone To IFB Washing Machine Chennai Service
IFB service is worst. I made complaint on 29. 8. 2016. The above said day a technician visit and inspect the machine (Madipakkam center). He informed the machine board repair and change the board within four days. But, No one come and change the part till 14. 099. 2016. This center always cheating me. Technicians are not efficient. Very young persons are attend the fault and made major repair.

Reply
Customer care male
Mr. Visakh CallsSep 07, 2016

Mr. Visakh On Phone To IFB Washing Machine Chennai Service
This is regarding the poor service faced by me regarding my complaint on the washing machine. Ticket number 1103313220 on 29th of August has not still resolved. The service personnel has already visited five times, but could not solve the issue. One month back i have replaced the mother board due to rat entry spending rupees 4500/-. There was no prevention for their entry. Within one month other problem started. It seems your customer service centers are interested only if I have joined in their Annual Maintenance scheme. Hope you will intervene. 9847815606.

Reply
Customer care female
Ms. Geraldine CallsAug 31, 2016

Ms. Geraldine On Phone To IFB Washing Machine Chennai Service
Placed a complaint at toll free number is18604255678 on 27/08/2016 after several calls, two personnel came on 30/08/2016 dismantled the machine and said the drum is broken. They took the drum that night and came the next day and left it at my home saying no spares. When the service centre manager was contacted he threatened and abused my husband. The machine is still in dismantled condition. Kindly let me know if and when my machine will be assembled and working, also as it is in the warranty period why do I have to pay?Is this the way you treat your customers?I have been using IFB from 1998. Request you to do the needful at the earliest.

Reply
Customer care male
Mr. Sivakumar CallsAug 24, 2016

Mr. Sivakumar On Phone To IFB Washing Machine Chennai Service
Hi i purchased machine before four years i applied for AMC. The agency has given me a
bill. But when i asked to sankar manger of agency, he received for thousand and after that he is telling that he cant renew then AMC so i asked for refund he is telling me that he cant refund my money. Please do not purchase IFB washing machine. After warrenty they try to earn money from customers. Please do not purchase for single service they are charging 4000Rs. The agency is earning lot of money by making people fool.

Reply
Customer care male
Mr. N Manickam CallsAug 20, 2016

Mr. N Manickam On Phone To IFB Washing Machine Chennai Service
Respected Sir, This is with regard to the 1) AMC ContractIFB, Vadapalani, Chennai Invice No:2216 008923 dt. 03. 06. 2016 for Rs. 4025/- done given by your Service Engieer. 2) Service Charges IFB Vadapalani, Chennai Invoice No:2216 007090 for Rs. 345/- given by your Service Engineer. 3) Cost of materials of IFB- Star Air Conditioner, Karappakkam, Chennai Invice No:6501 undated for Rs. 800/- given by EngiƱeer. Regards, N Manickam (F/o. Natarj Manickam)Cell No:99627 97485.

Reply
Customer care male
Mr. C M Yaganti CallsAug 18, 2016

Mr. C M Yaganti On Phone To IFB Washing Machine Chennai Service
CUST ID 3689893, COMPLAINT NO 1103136978 and 1103158072
All technicians attending with marketing only their products and not attending the real problem. Drum needs to be changed which is in warranty period and it is not done and prolonging delay in replacing may lead to lapse or warranty. Further we are left with no option to resort consumer forum. Please avoid all implications.

Reply
Customer care male
Mr. C P Rayen CallsAug 07, 2016

Mr. C P Rayen On Phone To IFB Washing Machine Chennai Service
I bought IFB, Model: SENATOR DX, Washing Machine in 1. 1. 2010 from GIRIAS AnnaNagar, Chennai. The service center, Royal Enterprises had charged more than 20, 000/- so far, for various repairs in this six years and now the front door is loose and makes too much noise in the house. Too many problems are faced with the washing machine which we never experienced before. Please let me know why so many problems are faced with the washing machine?.

Reply
Customer care male
Mr. L.anthony CallsJul 30, 2016

Mr. L.anthony On Phone To IFB Washing Machine Chennai Service
Complaint about Washing m/c - Leak in the bottom rubber discharge tube.complaint given on 27. 7. 16. Technician came and removed the rubber hose and had taken it for replacement. Only today 30. 7. 16 someone came at 14. 00 hrs and found the door locked simply left never to return back. On calling the agency the reply was so lethargic and said they can come only on Monday provided the door is not locked at that time when he comes. This is my 4th IFB Washing machine for the past 20 years and never eXperianced this behaviour from any agency before. Dirty clothes have piled up from Monday and waiting for a week without any solution. My ID - 3771818, and the agency is Global Solutions, Chennai.

Reply
Customer care female
Ms. Dr.chitraleka CallsJun 28, 2016

Ms. Dr.chitraleka On Phone To IFB Washing Machine Chennai Service
I lodged a complaint in May last week regarding the IFB washing machine. three days after repeated complaint a service person came and told there was problem with the drum and he would come back. On 18 th May another technician came removed all the parts and told only the drum has to be changed will relpace in two days. Even after four days no response. Inspite of repeated callsthere was no proper response. On JUn24 they told me they will fix the problem on 27/ 6/16. So far there is no response. Kindly do something and let me whether they will come and do the repair. Also kindly let me to whom l should talk.

Reply
Customer care male
Mr. Esakkiappan A CallsJun 24, 2016

Mr. Esakkiappan A On Phone To IFB Washing Machine Chennai Service
Hi Team,

I registered my complaint on last Saturday (06/18/16). The person came to repair on (06/21/16), confirmed as board change required. But still now not attended. Please solve the issue as early as possible. Multiple reminders makes the customers to rate bad. Thanks,
Esakkiappan

Mobile: 9445022950
Alternative num : 9884955630.

Reply
Customer care male
Mr. B Gajendiran CallsJun 24, 2016

Mr. B Gajendiran On Phone To IFB Washing Machine Chennai Service
My washing machine is not working, it is under amc
my complaint number is 1102622362 dated 10/06/2016
till date your service engineers not attend this complaint
in Chennai customer care they are giving phone number 9840650843, but several times i calling them, they are not give proper response so kindly rectify this complaint
B Gajendiran
42 kumarappa street, nungambakkam, Chennai 34
phone number 9444136593.

Reply
Customer care male
Mr. P Shanmugam CallsJun 21, 2016

Mr. P Shanmugam On Phone To IFB Washing Machine Chennai Service
I had bought IFB washing machine angular on 08. 10. 2012, this machine was working fine with periodical servicing. However ten days ago it suddenly stopped working, the service engineer informed that the main PCB needs to be replaced. He also he also stated that the spare parts for this particular model are not readily available. Couple of days later i had registered a complaint for the change of the spare part. But i have been told that these parts are not available. I was also suggested to go for exchange. I went and inquired at the showroom in adyar Chennai, where i was told that the old machine would be taken for a mere thousand rupees. Now after having spent 27000 rupees and four years later you want me to spend more money to buy a new machine because you do not have the spare parts.
is this fair. Please i need someone to look into this matter quickly and give a reply

thanks
shanmugam
95000 30540.

Reply
Customer care female
Ms. Piramu V CallsJun 20, 2016

Ms. Piramu V On Phone To IFB Washing Machine Chennai Service
Hello Team,

I am in urgent need of repairing my IFB washing machine. It is working properly until 17th Jun 16 evening, but there is machine is not getting on by next Day. Have registered the complaint on 18Th Jun 16 morning. Please solve the problem as early as possible. Thanks,
Piramu
Contact num: 9445022950, 9884955630.

Reply
Customer care male
Mr. Amudarasan Nv CallsJun 16, 2016

Mr. Amudarasan Nv On Phone To IFB Washing Machine Chennai Service
Dear Sir/Madam,

I received 12 th May, 2016(Ticket No. 1102389414). Representative Mr. Mani called for me, I will give only Demo in the morning. I told I am working as a Principal in Engineering college, So kindly visit my res. After 6. 00pm. Then there is no response. After that again I call to CC and registered again on June 11, 2016(Ticket No. 1102630286). The same Rep. Mr. Mani(7299025616) attend the call and inform the same matter (discussed earlier). Then I received one message on 14 th June 10. 42AM Your Request No. Is closed. Without visiting your representative how you can close? Kindly do the correct procedure and do the needful immediately or I will return back your New IFBWM to Smart furniture and I will change other company products. Thanking You,
Dr. N. V. Amudarasan
9445127093.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 268934
Mr. Pm Patnaik CallsJun 07, 2016

Mr. Pm Patnaik On Phone To IFB Washing Machine Chennai Service
My IFB Washing Machine Senetor six Kg Machine Serial No 92378 is under two yrs AMC with you from 20 Apr 2016 to 19 Apr 2018. I request you to provide services for the following:- (a) Drum making too much abnormal noise and vibrations. (b) Cloths are getting stuck and burnt at times. (c) Additives are not being applied evenly for all cloths. Spots of detergent observed on cloths. Request early repairs please.

IFB Washing Machine Chennai Phone Number Customer Care Service
Reply
Customer care male
Mr. Devarajan.p CallsJun 07, 2016

Mr. Devarajan.p On Phone To IFB Washing Machine Chennai Service
i'm devarajan residing at 7/6 varadhappan lane, thiruppapuliyur, cuddalore, pin 607002. i had field a compline in koothapakkam ifb service centre about repair of elina washing machine on 27. 05. 2016 but no response still date. the service is very poor, please make arrangements to repair as early as possible. thanking you.

Reply
Customer care male
Mr. Umakanthan.k CallsMay 24, 2016

Mr. Umakanthan.k On Phone To IFB Washing Machine Chennai Service
Dear Sir / Madam
Ref. Ticket no 1102402473 dt. 14. 5. 16
With refernce to the above the local service person atteneded the call and removed and taken one of the inlet valve on 17. 05. 16. Till date the same was not replace with new one by them. Several time i have called him and there is no response from them. Request you to replace the same on urget basis.

Reply
Customer care male
Mr. R Subramanian CallsMay 18, 2016

Mr. R Subramanian On Phone To IFB Washing Machine Chennai Service
i am having one front door washing machine model serenasx serial no 52701. i have put amc on 23. 12. 2015 for two years. now the machine is not running and we are finding it very difficult to wash clothes. kindly send your mechanic immediately to set right it. amc serial no 221516 042464my phone no 94446 55497.

Reply
Customer care female
Ms. IFB Says May 31, 2016

Dear are. Subramanian,

Hope your issue is been resolved. In case you require any further assistance you can contact us on :
Bsnl and mtnl subscriber : 1860 425 5678
Other subscriber : 1800 3000 5678

Email id : customerservice@ifbglobal. Com

We assure you our best service

Ifb team.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 261771
Mr. Chandrasekar CallsApr 14, 2016

Mr. Chandrasekar On Phone To IFB Washing Machine Chennai Service
Sir, this is regarding washing machine AMC. My ticket number 1102013334. I have complained on 25th March. Your people came and attended the call on 26th March and they told me that drum need to be changed. Ok i accepted. My issue is till now nobody has responded for the complaint. I called your customer service number 186042555678 four times they also telling that my complaint will bee cleared within 24 hours. But many 24 hours has crossed. I want a serious answer from your side. I cannot wait for more than 16th of April. I have given 48 hours to clear my issue. Kindly take immediate step to solve my issue.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 259134
Mr. Paventhan CallsMar 23, 2016

Mr. Paventhan On Phone To IFB Washing Machine Chennai Service
Demo installation not success and trying to charge additional amount for accessories. So I request you take back your product and reimburse the amount. I have not seen such a worst support like this. This will be my final mail here after i am going to approach the consumer court. I am getting tired of contacting you peoples.

Reply
Customer care female
Ms. IFB Says Mar 31, 2016

Dear paventhan, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at customerservice@ifbglobal. Com along with your contact details and we will help resolve your issue. Ifb team.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 258263
Mr. P.s.sridharan CallsMar 16, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected sir
In continuation to my previous complaint (Complaint ticket No. 1101922017) dated 12. 03. 2016, I wish to inform you that Mr. Santhosh came on 15. 03. 2016 and said that he will replace the motor after seeking permission from the head office. He took the photo of motor for this purpose. It is very pathetic to express that your service engineer has dismantled my washing machine on 12. 02. 2016 promising that he will replace it with a new motor within a week. Since it is in guarantee (22-3-2013 to 22-3-2017)period. The time taken by your end to replace my motor is unacceptable one. Further, now the service personnel is giving a new reason that it the motor may be affected due to flood. He never revealed the same reason when he attended one month back. I shall feel highly thankful to you if you are kind enough to make necessary arrangements to replace the motor with the new one as the guarantee period is still in existence.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 258262
Mr. P.s.sridharan CallsMar 16, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected sir

In continuation to my previous complaint (Complaint ticket No. 1101922017) dated 12. 03. 2016, I wish to inform you that Mr. Santhosh came on 15. 03. 2016 and said that he will replace the motor after seeking permission from the head office. He took the photo of motor for this purpose. Now the service personnel is giving a new reason that it the motor may be affected due to flood. He never revealed the same reason when he attended one month back. I shall feel highly thankful to you if you are kind enough to make necessary arrangements to replace the motor with the new one as the guarantee period is still in existence. Please see that no further delay is caused by your service personnel as he does not seem to be an expert in identifying and rectifying the problem on time.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 257333
Mr. P.s.sridharan CallsMar 10, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected Sir

I would like to inform you that your service person came attended the service and he found the fault, informed about replacement of motor with guarantee, at present spares are not available and thereafter he did not turned back. We are waiting for more than two weeks. We are finding difficult every day without washing machine. Please take necessary steps to repair the washing machine. Name : P. S. Sridharan
Ph. No: 9840881466
FRONT LOADED WASHING MACHINE
MODEL :SBNST
Serial No. 57453
Date of Purchase 23-3-2013
Warrantee period : 23-3-2013 to 22-3-2017.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 257331
Mr. P.s.sridharan CallsMar 10, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected Sir

I would like to inform you that your service person came attended the service and he found the fault, informed about replacement of motor with guarantee, at present spares are not available and thereafter he did not turned back. We are waiting for more than two weeks. We are finding difficult every day without washing machine. Please take necessary steps to repair the washing machine. Name : P. S. Sridharan
Ph. No: 9840881466
FRONT LOADED WASHING MACHINE
MODEL :SBNST
Serial No. 57453
Date of Purchase 23-3-2013
Warranttee period : 23-3-2013 to 22-3-2017

Thank you.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 257327
Mr. P.s.sridharan CallsMar 10, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected sir

I would like to bring to your kind notice that your service personnel attended my compliant in the month of February 2016 and found that the washing machine can be put in to use only after replacement of motor. It is very distressing to note that he has not turned back for more than two weeks. I kindly request to take necessary efforts to rectify my washing machine immediately without any further delay. Expecting better service from your end. Name : P. S. Sridharan
Ph. No:9840881466
FRONT LOAD WASHING MACHINE - repair
Model No SBNST
Serial No: 57453
Date of Purchase 23-3-2013
Warrant period 23-3-2013 to 22-3-2017.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 255052
Mr. Samuel Jebaraj A CallsFeb 18, 2016

Mr. Samuel Jebaraj A On Phone To IFB Washing Machine Chennai Service
My complaint tkt number 110452518. Initial complaint registered on 12/jan/2016 for washing machine. AFTER one week called back customer care for details they reply nobody at home (complete lie of course), agreed to send the service rep. By 24-48 hrs. AFTER two WEEK by 26 January called up on customer rep for service rep number and called him for service. He came by 29 January checked cables been damaged by pests and it should be replaced completely. Agreed to service rep demand replaced by tuesday (1/2/2016) as cables out of stock. By 2/2/2016 I called back service rep. About details he revert back to call customer care rep again. Called customer care rep again giving him all the details. He promised to complete service within 24-72 hrs. After ten days by 12/2/2016 we called back customer care rep for details again he promised to complete service within 24-72 hrs as cables out of stock. Again a week has passed by and no details on issues concern. Please revert back to me.

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IFB Washing Machine Chennai Customer Service Care Phone Number 254613
Mr. Arun Prakash CallsFeb 15, 2016

Mr. Arun Prakash On Phone To IFB Washing Machine Chennai Service
My Mobile Number 9841297723. I have purchased Washing Machine and Chimney in June 2015. I have registered for service on 27. 01. 2016. Your people told service person may contact in 24hrs to 48hrs. Till today no reponse. Still how may 24hrs or 48 hrs to wait. I have called many times on customer care, they are simply asking "tell your ticket number". No other response. While purchasing IFB giving lot of commitments to sell the product and to make us fools. It is very worst scenario and I will never and ever recommend IFB product for any of the people.

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IFB Washing Machine Chennai Customer Service Care Phone Number 247309
Ms. Sowmya CallsDec 08, 2015

Ms. Sowmya On Phone To IFB Washing Machine Chennai Service
This is Sowmya, My IFB front load washing machine door cant able to close, already raised complain before two days for this, but no response and waist customer numbers nothing is connected, MY cust ID is 3845925 and complaint number -1101154048 , Kindly respond after seeing this We are struggling more, kindly take action ASPS. If possible kindly contact my number 9444481203.

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IFB Washing Machine Chennai Customer Service Care Phone Number 246028
Mr. S.venkateswara Rao CallsNov 26, 2015

Mr. S.venkateswara Rao On Phone To IFB Washing Machine Chennai Service
The service persons who are coming service the machine are demanding that you have install filter although our is good, other wise the valve in the back side will be damamged and main board also will get damaged. If it is true, then why the company which is selling high end machines at rupees 30000/- not installing the same while selling. Please address this cheating by these service personnel for their personal gains.

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IFB Washing Machine Chennai Customer Service Care Phone Number 236614
Mr. Vinayakam CallsAug 27, 2015

Mr. Vinayakam On Phone To IFB Washing Machine Chennai Service
I am using IFB washing machine last five years. Last three month before repair expense near 10000(ten thousand). Last 15 days before 1000 repair expense. On the day to in this time not working. Your company staff told we want time four days. But up to today not working washing machine. I am do not like your IFB machine and your staff response. I am broken the washing machine bus stand on few days thank you sir by dr k. S. Vinayakam . Erode. My cell number 9842930667.

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IFB Washing Machine Chennai Customer Service Care Phone Number 229678
Mr. Arputharaj CallsJun 04, 2015

Mr. Arputharaj On Phone To IFB Washing Machine Chennai Service
Purchased IFB 6. five kg Senorita Aqua SX F/L Washing machine from Chandra Traders, Selaiyur, Chennai 73 vide bill No. 5/1219/15-16 dated 1. 6. 2015, NOT GOT THE PERSON FOR DEMO EVEN AFTER FOUR DAYS. THIS IS BAD STATE OF AFFAIRS WITH THE GREAT IFB. VERY POOR CUSTOMER SUPPORT. WE MADE A MISTAKE BY Switching from LG to IFB. I am sending back the machine to the shop. The IFB losts its image. Very lethargic attitude of the seller and the producer. Bad company with out any concern for the Customers.

IFB Washing Machine Chennai Phone Number Customer Care Service
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IFB Washing Machine Chennai Customer Service Care Phone Number 226081
Mr. S. Arulmozhi CallsApr 19, 2015

Mr. S. Arulmozhi On Phone To IFB Washing Machine Chennai Service
My customer ID is 865320. My ticket number is 1100262006. Customer Name: S. Arulmozhi . Sanorita plus model. I already booked complaint through your ifb customer care number 18604255678. I already called two times. The Ifb person came and did the repair work. But again and again problem arising. The machine takes water, but the drum is not running. Please sent me a person to solve the problem correctly. Thanks, With Warm Regard, S. Arulmozhi No. 183, Avvai Shanmugam Salai, Gopalapuram, Chennai - 600 086. Cell No. 9791017700/9444680297.

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IFB Washing Machine Chennai Customer Service Care Phone Number 222699
Mr. Prince CallsMar 21, 2015

Mr. Prince On Phone To IFB Washing Machine Chennai Service
I raised a complaint number is 1100191333 for water leakage and drum noise. The service person came today and checked my washing machine. He tightened the coin filter compartment to the maximum extent. Then he could not unscrew the filter and used a ring which broke the filter. Again he tightened the fiter so that nobody can unscrew it. He asked me to pay for a new filter and spoke in a rude manner. He looked like a rogue and he do not have basic knowledge of service. IFB service is very worst and eccentric. They not all do any service in warranty period. IFB is such a asshole.

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Customer care female
Ms. rajalakshmi venkates CallsFeb 24, 2015

Ms. rajalakshmi venkates On Phone To IFB Washing Machine Chennai Service
My complaint number is 1100104804 date 18/02/2015 with the customer care centre.The complaint was that the machine was not sucking soap and water not draining.The service people came and attend the complaint and replace the pump which was replaced in October 2014.The machine lock was perfectly fine and I had no complaint against it.But the service engineer roughly mishandled the lock and broke it in front of me and smartly wanted to replace it and charge it but i objected to it.Now the machine is running without the lock.Now you tell me who is responsible for these technical irresponsibility and carelessness.I want you to look into this matter and justify the engineers negligence.

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Customer care female
Ms. Alphin MS CallsJan 19, 2015

Ms. Alphin MS On Phone To IFB Washing Machine Chennai Service
Dear sir, I am using IFB Senator washing Machine for the past four years. From 7 October 2014, I have got problems in my washing machine. I have done complaint many times. The complaints number are 1100010136, 12045727, 12045727, 11997592, 11947419, 11923106, 118222243, 11808174. But each time the serviceman comes, they are unable to solve the problem. They have changed the small circuit board once, but still the problem is persisting. Today a service man came and demanded Rs 3700 for repairing since the warranty period is over. But I have been asking to clear the problem since October 2014. But now they have found the mistake and charging huge amount for repair. This is unsatisfactory as the serviceman was dragging till my warranty expires. Please take necessary action. Mobile numbers of service persons came are 8939971144, 9043013008, 9043013015, 904013017, 9043013019. I did not expect this from a famous company like IFB.

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IFB Washing Machine Chennai Customer Service Care Phone Number 210549
Mr. B.anand Kumar CallsDec 29, 2014

Mr. B.anand Kumar On Phone To IFB Washing Machine Chennai Service
IFB washing machine door sensor problem from the date of the demo given by service person / they told to press the door for long time to work. But its not working properly. There are five service person has come and can't able to solve the problem. Date of purchased 20/01/2014. Price - 24000/ company Vasanth and co MTH road Padi, Chennai 600050 / ist service person - Deva IFB - 8344468187/ second service person sathish Kumar IFB - 9940391582 / IFB manager - siva 9840162001 / the next service man refuse to give his number. Before i give this machine to consumer court kindly take action regarding this. Anand Kumar from Chennai my number - 8807124428 thank you. After the last service man came machine is not even starting.

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Customer care male
Mr. P.vengatesan CallsDec 26, 2014

Mr. P.vengatesan On Phone To IFB Washing Machine Chennai Service
My name is P. Vengatesan. My machine is not working properly. It was sold out on 7/04/2007. The model is senorita plus SI. No. 79805. The clothes are not washed properly. This problem is for the past three years. So i want you to take necessary actions or else you can offer me with a new machine. For contacts please call 9994805519.

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Customer care female
Ms. Vanitha Ramasamy CallsDec 16, 2014

Ms. Vanitha Ramasamy On Phone To IFB Washing Machine Chennai Service
Complain number is 11984372, date 6/12/2014, one of the technicians turned up and inspected ifb washing machine purchased in 2011. The technician told us that he would turn up the next monday to complete the job and is yet come to us. I was in touch with the local as well as the main customer care centre of ifb. I was asked to contact one mrs. Rajeswari with the phone number 044-24483883. She gives me different versions every time. Mr. Roshan the senior most technician would come on 14th dec 2014, and he never turned up. She has also informed that as though the job has already done. The latest, she says that there no spares and drums and they could attend the job in the coming thursday, the 18th december 2014. I am not sure when they would rectify the machine? I read the comments online on ifb washing machines only now and understand that the service is the poorest. I realise that i made a mistake in buying the ifb washing machine? Really disappointed.

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Customer care female
Ms. Mrs S Thomas CallsDec 11, 2014

Ms. Mrs S Thomas On Phone To IFB Washing Machine Chennai Service
My washing machine is not working. Water is leaking. Still to be rectified. I first registered a complaint refer ticket number 11888865 on the 2nd of November 2014. A service e personnel came, but problem is not rectified. Many calls were made to service center at Pammal, but of no use. A second complaint was made and registered on 14 November reference Ticket number 11920980. No one attended. A third complaint was give for the same problem reference Ticket no11992851 on the nine December Still no response. We have mad innumerable call to the local service office tel no 044 22486777. We are going through severe hardship with IFB washing machine and its service. Please look into this urgently.

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Customer care male
Mr. Sudhakar CallsDec 10, 2014

Mr. Sudhakar On Phone To IFB Washing Machine Chennai Service
I have an IFB washing machine and taken AMC for two years. Worst AMC service. I have made an complaint and the complaint number 11940016 as per the service engineer parts has to be changed it will take ten days. After ten days we were calling him he didn't come, When we were out of station he called us we asked him to come after three days,, but he didn't come, when we checked with customer care complaint has been closed and then we made an complaint on 3/12/14 and informed the service engineer Sathya 8148281774 he told he will come and fix by three pm until now he didn't come and fix the issue, he his not picking the call also. Again I called the customer care on 6-12-14 they asked me to talk to the manager Nandakumar 8939868685 his mobile is switched off. I do not know what to do now and my AMC money is waste. This is the 3rd time it's happening to me after taking the AMC. After taking the money in the name of AMC they do not care about the customer. Very very worst AMC service.

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Customer care male
Mr. M.yunus CallsNov 26, 2014

Mr. M.yunus On Phone To IFB Washing Machine Chennai Service
I book a complaint on 4/11/2014 complaint number 11894459 Regarding My IFB DIGITAL 5. 5kg. Door problem. But till today (26/11/2014) my problem was not solved. Today I came to know that even without my knowledge the complaint was closed. So I booked a new complaint and the number is 11952032. This is not the first time I am experiencing such a difficulty. Each and every time when I book a complaint the service personal is taking their own time to clear my fault. When I contacted the service in-charge their reply is very irresponsible. Some times they said spare parts not available and some times manpower shortage and so on. These problems discourage me to go for IFB product.

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Customer care male
Mr. M.yunus CallsNov 26, 2014

Mr. M.yunus On Phone To IFB Washing Machine Chennai Service
Response from 39004321 is very good. But execution of our complaint is very poor. My complaint number 11894459 was closed without my knowledge and also not completed till today. I booked a new complaint today and number is 11952032. Regarding service IFB is not taking much care. Here after I wont go for IFB product and also discourage my friends and relatives who wish to purchase IFB product. I am using IFB Digital 5. 5kg. Washing machine for the past six years. In this period my machine was not serviced to my full satisfaction even once.

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Customer care male
Mr. P. Chinnakkani CallsNov 22, 2014

Mr. P. Chinnakkani On Phone To IFB Washing Machine Chennai Service
1. Delayed to visit
2. Delayed visit even after second compliant to the call centre. 3. Not visited on the date confirmed by their office. 4. Not visited even though the service person informed he had visited. 5. Visited without informing/confirming their visit. 6. Three service person visited at the odd time. 7. Not even care to check the machine problem. 8. Informed bearing to be changed and not changed, since they did not carry the same. 9. Not given the service report. 10. Did not confirm the date for replacing the bearing and did not inform the availability. 11. After three days of the visit, service person called and informed motor to be replaced. 12. When asked for the service service report, the service person switched off his mobile. 13. Once again asked the service centre executive to send service engineer to check and rectify the problem. No reply from their end.

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Customer care male
Mr. Mohammed CallsNov 03, 2014

Mr. Mohammed On Phone To IFB Washing Machine Chennai Service
For my IFB WASHING washing MODEL number is AW60-205T complain number is 11845532 dated 19/10/2014 and Till to date 3/11/2014. My machine is not repaired and it is kept open by your technician. We are very upset without washing cloth. It is under warranty. Already 15 days are passed today. Whenever, i called technician, he assures that he is coming within ten minutes, but that minutes becomes hours and day is passed. So, again i request you to please clear the fault immediately.
My name is Mohammed Deesawala.
Cell number is 9444818986.

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Customer care female
Ms. V.raji CallsNov 03, 2014

Ms. V.raji On Phone To IFB Washing Machine Chennai Service
We bought one IFB front load washing machine from your dealer Amutha and Co from Tambaram last one year back. Your customer care service people phoned, but not told any cost for their material. They come and put three packet of powders and asked us to pay rupees. 480/- before putting that power they was not told any information. They told only service. But they put some liquid and powder and asked to pay rupees. 500/-what is this ? This is very very worst of this service. So first rectify this. This is very mental sorriness for customers. Very bad service.

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Customer care male
Mr. K. Ganesan CallsOct 28, 2014

Mr. K. Ganesan On Phone To IFB Washing Machine Chennai Service
Dear Sir, My name is Ganesan, my contact number is 9380005710, I have IFB washing machine for UNDER AMC SERVICE, my machine is not working condition, i want service, my address is given below k. Ganesan number 126, Ganapathy street Buvaneswari Nagar, Mettukuppam Nerkundram, Chennai -107. Contact number is 9380005710, 9003232301 thanking you regards K. GANESAN.

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Customer care male
Mr. P Narasimhan CallsOct 18, 2014

Mr. P Narasimhan On Phone To IFB Washing Machine Chennai Service
My IFB washing MC has stopped with noise on 15th of October 2014 morning. I called immediately 18604255678 and booked complaint. My complaint number is 11834130 and customer ID is 1734019. They said my machine will be attended in 24 hours. No body has come to attend the machine till 18th of October 2014 night. Mean while i have again called at the same toll free number and they said they booked a reminder also. No response. My washing machine is under AMC until 28th of March 2015. Let me see what happens at least after this complaint. Please expedite. P Narasimhan Chennai. 9841089070.

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Customer care male
Mr. Sreenath Sundaram CallsOct 13, 2014

Mr. Sreenath Sundaram On Phone To IFB Washing Machine Chennai Service
I have complained that my washing machine which was purchased two years ago. Now It is not working. Complaint number is 11806622. I have made more than a dozen calls to the customer care and service office, but it seems nobody really cares for the customer. Every time i call on customer care number, but they provided a new number and told me to contact them. This is one of the worst ever experience i had till date with any customer care. After several follow up one service person came and inspected the machine and found that the board is damaged and since that machine is under warranty, it will be replaced the next day.
I have not received yet, any response from them. I have made several calls, but of no use.
The company provides worst service for customers. Hoping that this complaint will be of some help to me.

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Customer care male
Mr. S K Mishra CallsSep 30, 2014

Mr. S K Mishra On Phone To IFB Washing Machine Chennai Service
Last year i purchase front loading washing machine. Since yesterday i am facing problem of very bad sound during start up of spinning. Please help me to solved this problem.
My contact number is 08754404427, 09445126531.
Address -k-31 arihant heirloom thalambur road navaloor, Chennai -603103.

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Customer care male
Mr. Graharajan CallsSep 01, 2014

Mr. Graharajan On Phone To IFB Washing Machine Chennai Service
I am having ifb washing machine and the model name is elena and it is under amc service no45369. I tried to contact the customer care to raise complaint, but they are telling that the system is not in working so kindly cll me after 30 minutes. They are continuously telling the same message, really the service of the ifb is very very very worst day by day.

My address is door number 54, ktr estate, opposite to trinity school, bye pass road, thiruvarur 610001.

Kindly arrange to send the engineer to the said address at the earliest.

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Customer care male
Mr. Soumya Lijo CallsAug 07, 2014

Mr. Soumya Lijo On Phone To IFB Washing Machine Chennai Service
Hi, this is to bring under your kind attention that, the washing machine in my home is out of order from the last two months and after calling more than 20 times continuously one of your technician came after one month and he bring one board and changed itop a very next day the machine was and the same condition (out of order same as before) please find below the complaint number and details. Complaint number is 11531288. Name soumya.
Note: sir it is really not good for your organization to run in the long term and you are going by yourself to make your product defective and i am afraid that if you are keeping the same attitude one day your organization as well as your product will be completely demolish from every ware.
Thanks and regards
Soumya lijo.

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Customer care male
Mr. S.saravanan CallsAug 04, 2014

Mr. S.saravanan On Phone To IFB Washing Machine Chennai Service
Our washing machine model number Aw60-205t and serial number 006104130709004015 purchase date nov-2013. Now our washing machine getting often a beep sound continuously like water inlet coming time, dub rotating time and water draining time. Some time machine not run still stop, but no error display at the middle of washing. Kindly need your service. Thanking you.

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Customer care male
Mr. S.k.gowthaman CallsFeb 14, 2014

Mr. S.k.gowthaman On Phone To IFB Washing Machine Chennai Service
Dear sir,
My washing machine of model excecutive ifb is not functioning for the past two weeks, due to this we are facing lots of problems. I have also given compliant several times to customer care centre, but no response from them. Some time they were taking in hindi which is not understand to us. Hence,you may send the service engineer at the earliest please

With regards,

S. K. Gowthaman,
Mobile number 09840219229.
Resi;044-22655773.

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Customer care male
Mr. Nithyanandam CallsNov 13, 2013

Mr. Nithyanandam On Phone To IFB Washing Machine Chennai Service
I have given a complaint for my IFB washing machine on 05/11/2013. My complaint registration number is one 0 nine six five one seven 4.(my customer ID 2519462). I was told that the technician will attend with in 24 hrs. Daily I am reminding about this to the toll free number as well as to the local branch (POONAMALLE. Branch) Simply they are telling technician will be coming .Waiting for the technician I am wasting my time. From six the onwards.

Kindly do the needful or otherwise I will go to the consumer court as I donot find any other solution.

My mobile 9444207207.

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Customer care male
Mr. Manoj kumar takiyar CallsNov 08, 2013

Mr. Manoj kumar takiyar On Phone To IFB Washing Machine Chennai Service
My IFB front loading washing machine had broken down past five days.The motor sounds like moving, but the tub does not move while spinning. Above this its working has turned extremely noisy. And now it is completely non functional. I had already made a complaint against it to the customer care number which was attended to by a service executive who reported us of bearing defect or something of the sort and committed to attend it soon, but has not turned up yet. I had called the customer care again who asked me though listened to my problem, but had put my call to hold until I found it unresponsive and disconnected it.
Lately the service workers of IFB have turned extremely irresponsible and seem comparatively less efficient also. The services of IFB are growing poorer and poorer day by day. Hope this serves well to communicate my problem.
Manoj Kumar Takiyar
Registered number:9935859885
Contact number:9305173409.

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Customer care male
Mr. Dr K Vijayakumaran CallsNov 07, 2013

Mr. Dr K Vijayakumaran On Phone To IFB Washing Machine Chennai Service
We have recently shifted from Mumbai to Chennai.
Our IFB washing machine (model Elena DX) has to be installed in our new residence at:No.22 (old No.27), First Street, Dandayuthapani Nagar, Kotturpuram, Chennai 600 085.(Lane Adjacent to the Vinayakar Temple).Please send your service personnel.My contact number is 09448312631.Dr K Vijayakumaran.

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Customer care male
Mr. poonam chand CallsOct 08, 2013

Mr. poonam chand On Phone To IFB Washing Machine Chennai Service
I purchased washing machine from chellamani and co on 8/11/2010 model number:aw60-7233 right from the date of purchase the machine is not working properly, various complaints had been lodged to the seller, but i did not get any solution from them, due to this problem I am very much fedup with the product, after warranty period many service people came to check the machine, but even after spending lots of money the result remains the same, so i request you to verify my complaints as soon as possible, and please replace it with a new one. right from the past three years i have lodged various complaints you can verify with my database, on 25/9/2013 i lodged a complaint, that also they cancelled without any rectification, on 3/10/2013 i spoke with mr.Joy he promised to solve he problem in 2-days, but no response has been made

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Customer care male
Mr. s ravi CallsOct 02, 2013

Mr. s ravi On Phone To IFB Washing Machine Chennai Service
We use IFB Executive Elite model from 2006 and working well. This was last serviced on 27th August 2013. We noticed the noise while rotating drum on 27th September 13 informed service engr who did the same, where as the he told that there was number issues last time before replacing suspension . Now he told that the entire drum set has to be replaced due to problems in shaft even though drum is in good condition Please give me the contact number of your service and design dept top persons to clarify regarding this subject as well as coordinate as a customrer to enable IFB to go for robust trouble free design which can minimize the expenses in servicing

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Customer care male
Mr. Murugesan CallsOct 01, 2013

Mr. Murugesan On Phone To IFB Washing Machine Chennai Service
I am Murugesan. My contact number 9444642140. Our washing machine is in problem. It was already registered in this number 18604255678 on 28-09-13. No response from your side. Then I reminded on 30-09-13 and 01-10-13. Finally today they provide a number to contact a service person Mr. Pandian (9962470001)for service my washing machine. , but he was not responded to me. In this connection, I request you to settle my service problem immediately.
K.Murugesan

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Customer care female
Ms. Uma Narayanaswamy CallsSep 18, 2013

Ms. Uma Narayanaswamy On Phone To IFB Washing Machine Chennai Service
service has become very poor. when we complained for service your technician came and said bearing has to be changed and he will come next day to do the work and never turned up after that. we got a call yesterday that our AMC has to be renewed immediately, but the date of maturity of AMC is 16.11.2013. we get calls only once a year for this AMC renewal, none turn up for service. your technicians come only to collect the cheques. sorry to say this.

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Customer care male
Mr. Parameswaran CallsSep 16, 2013

Mr. Parameswaran On Phone To IFB Washing Machine Chennai Service
Washing machines suddenly stopped while running. Complaint registered with IFB and the service person came and found that the Doorlock not working properly. It shouldbe replaced, they ask me Rs1800+service charge.
I said no need to service, will see later. Is it the cost of doorlock is Rs1800. Kindly gothrough it and reply.

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Customer care male
Mr. subramanian CallsSep 14, 2013

Mr. subramanian On Phone To IFB Washing Machine Chennai Service
my IFB washing machine is under AMC.and itis not working from 16.8.2013 I logged a complaint on 16.8.2013. at helpline and they have given a complaint number 10751039.They assured me that technician will contact me within 24 hours.Nobody has contacted me till 28.8.2013. I again made complaint on 28.8.2013 and its complaint number is 10783776.Inspite of repeated complaints MR ANAND V. care agency pammal has contacted me over phone on 4.9. 2013 and assured me that he will rectify the fault to-day, but nobody has turned up till 14.9.2013. MY consumer ID is 2784109. kindly make arrangements to repair the machine or return the AMC AMOUNT .IF no response from you i will approach the consumer court for remedy

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Customer care female
Ms. priya CallsAug 29, 2013

Ms. priya On Phone To IFB Washing Machine Chennai Service
Sir i reside in No,13/18 Ealumalai street,perambur ch-600011
My Washing mechine has not beeng working for one month.
i have given compliant nearly 6times in ifb customercare.
no one come forward to accept my complaint from your customer service,plz take necessary step to recover my washing machine. the washing machine have waranty of one more year.

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Customer care male
Mr. VEERAPANDIAN CallsAug 25, 2013

Mr. VEERAPANDIAN On Phone To IFB Washing Machine Chennai Service
Sir,
i bought IFB WASHING MACHINE TOP LOAD. WARRANTY UPTO October 13. PROBLEM, MACHINE SHOWN ERROR E1 ALWAYS. WE WOULD OPEN TOP DOOR and THEN CLOSE. SUSPECT WATER NOT TAKEN BY MACHINE. MACHINE INTERRUPT PROBLEM REPORTED TO DEALER NO RESPONSE FROM THEM.
WE NEED your HELP.
VEERA - 9790907181

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Customer care female
Ms. Kharthiyaini CallsJul 25, 2013

Ms. Kharthiyaini On Phone To IFB Washing Machine Chennai Service
Dear Sir,
I am having ifb washing machine at my house .I contacted the AMC person to rectify the same on 15.7.13 .My address is VSP Thangamaligai,35B. Chinnakkadai street, Trichy. My Phone number is 9487522271 .
The service person came and dismantled the Washing Machine and not turned up till now.
Kindly intervene and arrange to rectify atonce
Regards,
S.Kharthiyaini.

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Customer care male
Mr. 9444813651 CallsJul 24, 2013

Mr. 9444813651 On Phone To IFB Washing Machine Chennai Service
S.SUDHAKAR-9380691905-MSM ASSOCIATES,NO1/103,POONAMALLL ROAD,NERKUNDRUM,Chennai-600107,Franchisee for IFB Industries Ltd,came home on 12.07.2013,check the machine,He said the machine OK and return back.After he left the water leakage from the Bottom.Imediately I informed him.After my contiuues call he came home on 20.07.2013.He said the bottom hose get tear it,I will bring new hose, but he (24.07.2013)2030hrs never come.Totally 31 times phoned him.He always replied me on the way to your home.Finally I pray the GOD.

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Customer care female
Ms. Padmavathy U CallsJul 22, 2013

Ms. Padmavathy U On Phone To IFB Washing Machine Chennai Service
Hi,I have two yrs AMC with IFB an on 30th June 2013 i recd a call from your service engineer and req them to come the next week and there was no call for the same. I called the same person and req for the service on 20th July 2013 and they said they will turn before 3.00pm, but no one tirned and even if we call those numbers your engineers are too rude and disconnecting the call. there is no proper service even if we take an AMC with you. You are not improving your CS and there is no proper follow up.Got calls from 8939895122, 8124339461,893989127. where from other products we get regular service.

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Customer care male
Mr. Kingston Vendhan CallsJul 19, 2013

Mr. Kingston Vendhan On Phone To IFB Washing Machine Chennai Service
i have made complaint approx one month ago my mobile number.9884248281 my name Kingston Vendhan if you not done my complaint i goes to consumer court i live in Madampakkam, Chennai, I made a complaint on 06.07.2013 complaint number 10640720 and on 12.07.2013 complaint number 10655616....please treat this is urgent and we need your service tomorow without fail.

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Customer care male
Mr. ramanand banwani CallsJul 18, 2013

Mr. ramanand banwani On Phone To IFB Washing Machine Chennai Service
i have to complaint approx one month ago my mobile number.09713202020 my name ramanand if you not done my complaint i goes to consumer form i live in indore i talk to your service center indore some lady pooja attend my phone she not talk properly she do not no how talk consumer plz. take action also

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Customer care male
Mr. nihar ranjan CallsJul 18, 2013

Mr. nihar ranjan On Phone To IFB Washing Machine Chennai Service
have one automatic front opening washing m/c and a microwave too. unfortunately it stops working. ve lodged a complain and they told to attend the problem in 48 hours, but their 48 hours never ends. once the products are sold they did not bother for the customer. ve called them five times and same answer ll attend within48 hours. i am totally fade up with these guys. previously ve gifted one to my sister and they took ten days to install the machine so i suggest never buy ifb products.complain no 11092889 and 11115697

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