Honda Activa Customer Care Phone Number



0124 - 2290911 /+91(0)124-6712800 / Fax: +91(0)124-67
Plot No. 1, Sector 3, IMT Manesar, Distt Gurgaon, Haryana, India.customercare@honda2wheelersindia.comwww.honda2wheelersindia.com

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Customer Care Toll Free Number


Toll Free Customer Care Number: 1800 103 3434
Timing: 8:00 AM to 9:00 PM

Regional Office Addresses Of Honda Activa


Regional OfficeAddressContact Number
East Regional Office1st Floor, Amar Jyoti Building, 10 Belvedre Road,
Alipore, Kolkata, West Bengal - 700027 (India)
+91-33-24565747 / 44013200
Central Regional OfficeDiscovery Tower, A-17, Block A, Sector 62, Noida,
Uttar Pradesh 201309 (India),
0120-6787100
North Regional OfficeA 105, 1st Floor, Iris Tech Park, Sector 48,
Sohna Road, Gurgaon,
Haryana - 122018 (India)
+91-124-6606900
South Regional OfficeUnit – 01, 1st Floor, West Wing,
Golden Heights, 59th C Cross, 4th M Block,
Rajajinagar, Bangalore,
Karnataka - 560010 (India)
+91-80-49690000
West Regional OfficePlot No. 26, Survey No.47, Vivek Nagar, Akurdi,
Pune, Maharashtra - 411035 (India)
+91-20-27240026-28

In the above given there is a list of regional office addresses of Honda Activa along with contact number and email Id's by the help of which the interested persons may get all information in abundance.

Corporate & Registered Office Honda Activa


Honda Motorcycle & Scooter India Pvt. Ltd.
Commercial Complex II, Sector: 49-50
Golf Course Extension Road, Gurgaon, Haryana (122018) India
Phone: +91(0)124-6712800
Fax: +91(0)124-6712999
Customer Relation: customercare@honda2wheelersindia.com
In order to have a direct talk with the higher authorities of Honda Activa are requested to make use above given address and contacting forms.

Zonal Office Contact Information


Mohali
Honda Motorcycle and Scooter India Pvt. Ltd.
Plot No. C 124, Eltop Area, Industrial Area,
Phase - VIII, Mohali, Punjab - 160055(India)
Phone: 0172-6672900
Fax: 0172-6672999

Contact Information About Media Center


For press queries write to Honda Activa at public.relations@honda2wheelersindia.com

Company Overview


Honda Activa is a scooter that is launched by Honda Motorcycle and Scooter India and Honda de Mexico. Honda Activa has the choice of kick-and self-start, contains the puncture-resistant tuff-up tire and tube combination. Honda released a new edition of the Activa during 2009 with a new 109cc motor. Honda Activa is the highest selling scooter in the country.

The biggest promoting scooter in the nation, the Honda Activa now with considerably enhanced performance, is by far the best scooter in the market. The top speed of Activa is 90kmph. The same customer care number of Honda Activa listed above is also used for Honda Activa complaints misbehavior the showroom people, Honda Activa customer care email, customercare@honda2wheelersindia.com, Honda Activa complaint number, Honda Activa customer care toll free number, Honda Activa customer care phone number, Honda Activa price and Honda Activa mileage.

   



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Source of Knowledge


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Honda Activa Delineated Here With Complaints and Reviews

Customer care female
Ms. Puja KarkiNov 14, 2016

Hi this is Puja Karki from Haldwani, Uttrakhand. I have purchased Your Honda Activa from " Dealer code- UA020001- Dealer name -Shri Balaji motors, near naveen mandi, Barelly road, Haldwani, Uttrakhand-263139, ph- 5946251546. Vehicle details- Frame No-MEUF505EGB138990
eNGINE NO- JP5EX3139029
REG NO. -UK04W0251
MODEL -ACTIVA 3G
SALE DATE-29/05/2016

Problem- Fuel indicator meter not working after 1st service
I have visited dealer seven time in last five month, but no solution i found till now, please tell me what customer can do in this condition, your dealer response and service is very bad, now i am fad up with this, kindly suggest what i can do now. Regards,
Puja Karki
7579224046.

Reply
Customer care male
Mr. Saurabh GoyalNov 03, 2016

My activa, s headlight cover is broken. I visited noida honda showroom many times for new cover, but they told me that cover not available. What kind of after sale service company is giving to their customer that after selling the scooter there is no responsibility of company for spare parts. Its very worst experience with company like honda i am the regular customer of honda i owned three activa, but this is very bad customer experience.

Reply
Honda Activa Customer Service Care Phone Number 294628
Mr. Rohit SharmaOct 29, 2016

I have purchased Honda Activa 125 deluxe on the date of 09/October/2016. The problem is when I accelerate speed above 40 then there is a sound coming from scooter. When I complained to agency then they told that it is required to change the some part of scooter, but that is not available in our store. So now my problem is that what should I do now. I have purchased a new activa and its experience is not good for me. Kindly do the needful for it immediately. Regards
Rohit Sharma.

Reply
Customer care male
Mr. J BalasayeeOct 29, 2016

My Activa Honda purchased in April 2016, had been continuously giving problem of engine getting switched off while driving and Starting Problems. This was taken for service multiple times and with no permanent resolution to the problem. It looks that there is a MAJOR manufacturing defect and hence I having this issue. I kindly request you to look into this issue and either get a permanent fix to the problem by replacing the right defective component or have the vehicle replaced. Vehicle No KA-01-HP-8321 purchased from Haiku Honda, Domlur, Bangalore - 560047
Tks and Rgds
Balasayee.

Reply
Customer care male
Mr. Krishna RaniOct 26, 2016

MY NAME IS Krishna Rani FROM MOGA (PUNJAB). LAST YEAR I PURCHASED Honda Activa(PB29U6419) FROM HEM HONDA, MOGA and I DID REGULAR SERVICES FROM HEM HONDA SERVICE CENTRE. NOW FROM LAST four TO five MONTHS ACTIVA SCREWED ME MANY TIME and I ALSO DISCUSS THE SAME CONCERN WITH SERVICE CENTRE EMPLOYEES BUT THEY ALWAYS MANIPULATE WITH DIFFRENT REASONS and LAST THEY FIX THE PROBLEM. THEY ALSO TOLD ME THAT YOU NEVER FACE ANY KIND OF PROBLEM FURTHER. NOW TODAY I GO SERVICE CENTRE OF ACTIVA AGAIN and THEY SAID WE HAVE TO CHANGE BOTH RIMS OF ACTIVA TO FIX THE PROBLEM. I CAN'T UNDERSTAND WHY HAVE CHANGE BOTH RIMS WITHOUT TELLING ANY SOLID REASON. SO THAT'S WHY I WANT TO COMPLAINT YOU FOR THIS PROBLEM. HELP ME IN THIS CONCERN.

Reply
Honda Activa Customer Service Care Phone Number 294055
Mr. Mukesh VarshneyOct 26, 2016

Myself Mukesh Varshney , Manager, TCIL)A Govt Of India Enterprises) resident of Mathura (U. P). Presently Posted at Bikaner(Raj). I have booked Activa 3G on 01-10-2016 at Prem Honda Vehicles(P) Ltd Mathura and deposited Rs. 5000/- for delivery on 28/10/2016. At the Time of booking I was asked to choose two colour option and I have selected Brown and Gray. I have refused to take Accessories. On 26/10/2016, I have received a phone call from M/s Prem Honda and asked me to choose other colour. I refused to do so because i have booked one month advance. During Argument He clearly told me that without accessories they will not give scooter in my desired colour. Its realy hurts me a lot. Please look into matter and do needful.

Reply
Customer care male
Mr. M.l.abrolOct 16, 2016

Ihave purchased activa 3g through your dealer Honda city Bangalore 7th main HRBR LAY OUT Bangalore on 14th of September 2016. Right from the first day there is abnormal Engine sound. This was demonstrated to your above dealer, he told that during the first service this will be rectified. But even after first service the noise/sound is not rectified. The explanation given to me is that this is gear box humming sound. Request your immediate intevention as I am very much worried and scared. Since I have already used Activa for the last 12 years. I had no complaints- MY registration no of the scooter is KA. 03 JG 5927. The tele. No of the honda city branch is 25422810/811. Matter most urgent.

Reply
Customer care male
Mr. R. RamasubramanianOct 15, 2016

We have a Honda Activa scooty TN BS 6484 in my daughter's name. Since purchse, it has given umpteen problems, which were all highlighted to you. The abnormal noise was attended after series of complaints. The play while driving was attended, but, not rectified. NOW FOR THE PAST two MONTHS, IT HAS GIVEN STARTING PROBLEMS. I GOT THE BATTERY CHANGED A MONTH BACK. YOUR PEOPLE ATTENDED AND CONFIRMED THE RECTIFIER IS FINE. THE STARTER RELAY, STARTER SWITCH and SPRK PLUG WERE ALL CHANGED. TODAY THEY ARE TELLING THAT RECIFIER IS THE PROBLEM AND THE BATTERY HAS GONE DOWN ALSO. I HAVE SPOKEN TO Mr. K. B. SINGH TODAY. PLEASE TAKE BACK YOUR DEFECTIVE VEHICLE AND PROVIDE ME A NEW VEHICLE. I AM GOING TO COMPLAIN TO CONSUMER FORUM AND PUBLISH IN FACEBOOK, TWITTER ETC OF THE POOR SERVICE LEVELS AT YOUR SERVICE CENTRES, WITH NO SPARES and NO CONCERNS FOR REPEATED COMPLAINTS ALSO. I AM FED UP WITH Honda Activa TOTALLY.

Reply
Customer care male
Mr. Huzaifa HashmiOct 14, 2016

Honda Activa Plate number is MH-49 K3604 Nagpur City Maharashtra, the vehicle is purchased two year back and since then the regular services is done at M/s Mauli Motors Dighori Naka, Umred Road, Nagpur. There is regular complaint of Head Light not working, Everytime we are giving scooter we are charged hefty amount for repairiing HeadLamp citing different reasons. On dt. 26/11/16 we were told that Head Light Bulb and wiring has been repaired thus charged total 1069/-. Rs. Within two days the Headlight turned off after sending the vehicle again we were told to replace rectifier and again the charges is Rs. 629/-.

Reply
Customer care female
Ms. Ankita Varun ParakhOct 13, 2016

My Complaint Ref No. Is 1-10464554513

I am awaiting final response from your Company, regarding Poor Quality Switch on Meter, buying costly 125 CC Activa and suffering always earlier battery was so pathetic that it was dead and we always have to kick start, now switch given on meter is highly un durable to external enviornment, What your R and D team doing, Is it a Japanese Company, which we boast upon in INDIA. Always known for TVs like SONY which will never die. Here at Honda service centers always say NO first, than when we approach you they take us seriously, I want solution of my problem

Refund of my extended warranty amount with interest

Reasons are already mailed to you.

Reply
Customer care male
Mr. N.v. Syama RaoOct 07, 2016

Sir, I have purchased Honda Activa (register number AP21-AW 337) In the year 2013, from more than three months i have been facing head light problem. Hence I have given my vehicle in SRI VASAVI HONDA, NEAR RTC BUS-STATION, KURNOOL 518001. NOW my vehicle is in the show room for repair from 3rd of this month till to date not repaired. In August, 2016 also i have given the vehicle for the same problem, rectified temporarily. The customer service and receiving of customer is very poor and abnormal delay. Kindly at least now instruct to rectify my vehicle at an early date please.

Reply
Customer care male
Mr. Khirod Chandra SinghSep 30, 2016

Honda Activa BATTERY IS DAMEGE, BATTERY SR NO. M6D5M373883, CLAIM NO. MID5215186, ACTIVA KA BATTERY one MONTH PEHELE KHARAB HUA THA, SERVICE CENTER (KHARAGAPUR)MAIN DEPOSIT KIYA THA, BATTERY RE-CHARGE KE DORAN seven DAYS BAAD RETURN MEELA , O BHI ten DAYS BAAD KHARAB HO GAYA, PHIR BATTERY DEPOSIT KIYA, 15 DIN BAAD RETURN AYA. 1ST TIME VEHICLE SERVICE CENTER MAIN START HUA ON DT. 29-09-2016,
BATTERY NOT WORKING ON DATE. 30-09-2016)
PLEASE MY PROBLEM SOLVE AS SOON AS POSSIBLE

MY CONTACT NO. 07602579483, 08103570551.

Reply
Customer care male
Mr. Mr N. Balasubramanian.Sep 25, 2016

Mobile number is9552692907. I purchased Honda Activa on 04/08/2010. Frame number ME4JC446GA8375650. Originally the kick start was smooth and good. Now for the past six
months it has become hard and gets stuck. I have shown to our auto service
people. They said gear tooth tobe replaced. That was done. The problem persits. Yesterday i gave the vehicle for servicing to pashankar auto Pune servicing and for the kick start problem. They informed me that a spring has to be put. Even then the kick start is hard and it does not go down
smoothly. After one kick i am terrified whether to kick again or not because in the second kick it gets hard and does not go down at all,
leave alone smoothly. How to get this problem solved. The kick start is
important part of the vehicle and your company should solve this problem whether by
changing the parts or by using simple and easy method. I kindly request
you to solve my problem and make my bike as before with easy kick start.

Reply
Customer care male
Mr. Gulab KateSep 20, 2016

Dear sir,
WHITE ACTIVA MH 03 BM 8279
I Purchase Honda Activa dated : 12-08-2013, but now my scooter is not start properly i was complaint in showroom the concern Person said bring all service record, but i did not have with me, i was all service with PILOT Honda at BHANDUP i did not have receipt, but you are record is computerrised please check, the person said aisa check nahi hoga receipt lav what is this ? kya aap k pass record nahi hai please clear the matter BHANDUP Shoroom Tel 022 6769 6969.

Reply
Honda Activa Customer Service Care Phone Number 286652
Mr. Harshit GargSep 18, 2016

Goodafternoon Sir, We have taken a ACTIVA3G(SCV110G) from PEOPLES AUTOMOBILE showroom in agra at byepass road on 12/06/2016. But till now we didn't got RC of our activa, we have approached to the manager of the showroom, but date after day the just give dates, but didn't RC and we are getting troubled by traffic police so its better that you consider our case otherwise we have to consult the consumer rights court. We hope you will take our case in emergency and we will wait for your soon reply. We are sending the further details of activa so do have a look over it. THANKING YOU IN ANTICIPATION.

Reply
Customer care male
Mr. Mahesh ChoudharySep 17, 2016

Hi,

I bought my Activa 3G (JH 01BZ - 7118) from Horizon Honda, Ranchi on 9th May, 16 and had been facing issues with the starting problem since the very first day. We approached the service centre repeatedly and on first two occasions, were duped with some temporary workaround which was unsuccessful. On forceful followup (4-5 times) they told us that the start motor is faulty and needs to be replaced. They requested for a ten day window and it has already been almost a month since. We have been following up with the showroom officials, but have been disheartened and cheated every time. It's abysmal to face something like this on your new purchase and questions our faith in the brand and choice of vehicle. It's expected that serious actions are taken and the issues is attended to at the earliest. Hope you understand the inconvenience caused and loss incurred by us.

Reply
Customer care male
Mr. Hemraj BeytiyaSep 15, 2016

Hello
I brought the Honda Activa 3G Globus Honda Saraswati Nagar Pitampura March 2016 and Activa No. Is DL8SBR-5793. It been more than six month, but i not received the RC. Its been a six month when i following the issue with the Absoulte showroom staff, but not got she give the positive response. When today i spoke to miss neha employee of globus honda pitampura and she gave the strange answer that your RC is by mistake post our Burari office and tommorrow post the GT Karnal office and after that your RC post the our office pitampura. It will take two and three days time. I am not Understand the what is the problem. Everyday i faced problem by traffice police he told me where is your Registation Certificate. Plese solve the problem. Thanks and Regards
Hemraj Beytiya
9350462431.

Reply
Customer care male
Mr. Dnyaneshwar JadhavSep 14, 2016

I have purchesed Honda Activa in the month of November and at the time of my vehicle delivary told like there is problem in the fork(handle), but they just answare like due to the titness its thre after few days it will be ok, but 3rd servicing was over then also it is there then also they are giving same answare. Please look in to the matter. The vehicle servicing done at pashankar hond show room navi peth Pune. Now i am tired if you people do not take any action i have to go legaly.

Reply
Customer care male
Mr. Deepak KothariSep 13, 2016

Hello,
I bought activa 3g six months ago. My 4th free service was to be on last date September nine, but due to busy schedules was not able to take it. Today being holiday from work I visited them explained my problem, but they denied to take it for free service. We all have to go to work and I cant skip the job for free service, so if you consider to give 4th free service after the last date which was just three days before, then do help me. It will be helpful for a common man like us.

Reply
Honda Activa Customer Service Care Phone Number 285576
Mr. Rama KrishnaSep 12, 2016

Hi i am Rama Krishna i boought Honda Activa 3G last October i have done three servicings in Hyderabad,
I bought this vehicle Pratul Honda, Erragadda, beside gokul theatre, Hyderabad in third servicing i said front wheel rasing time sound come they told FDR clutch problem next come that part come they told I went very next week servicing centre, but they said part not coming again I went servicing centre four times 9-8-16 they are took complaint
till they are not called and part not come I felt very sad this is not good that servicing centre very bad
please rectify my complaint otherwise i have to go consumer cout.

Reply
Customer care male
Mr. SanjeevSep 10, 2016

Bhavana Honda, Nerul, LP bridge, Navi Mumbai, Poor service and Bad Behaviour towards customers. My Scooter MH 31 DQ 8763. Not able to provide good and satisfactory service and repairs to Honda two wheelers as space is limited. Manager Mr. Mukesh Patel do not listen to customer grievances and impose their understandings on the customers. I have taken AMC of scooter from this centre. 7th March they have changed ball bearing of rear wheel alng with oil seals. That time i told them to change the other seals as my scooter is five years old. Today during service ther informed that Oil seal of rear wheel of clutch plate is again leaking that should be replaced, you have to pay labour charges of rupees 350. 00 my only question is why it had not been changed in March. This is only authorised centre in Nerul. This careless attitude is damaging the image of Honda. Honda customer care number and email ID is not published in showroom for general public. Regards Sanjeev 8291706960.

Reply
Customer care male
Mr. M.a.khanSep 07, 2016

Complain regarding the Honda Activa dealer ess ell Honda Dehradun. The behavior of the manager and owner/director is arrogance and not listen the customers complaint. When ever I go for scooter service/repair. Its not done properly. May be because of the deficiency of the dealer. Today when I meet them then after discussion he replied me where ever you go either the press or court I will not listen and do not spoil my mood. This shows the ego and monopoly of the ess ell honda Dehradun staff and the director. This affect the company image also. Other people also suffer, but they may not be able to approach you due to lack of knowledge regarding redresal of their greviences. Note: OTHER DEALERS ARE REQUIRED IN DEHRADUN CITY FOR BETTER SERVICE AND CUSTOMER SATISFACTION AS MONOPOLY ALWAYS AFFECTS THE CUSTOMER INTEREST.

Reply
Honda Activa Customer Service Care Phone Number 284493
Mr. Raju DeySep 05, 2016

I have a Honda Activa from last two years old. On that time we purchased amc book, annual maintenance book etc. We purchase the scoty from dugar honda. Now the scoty starting trouble to start and many more. So now we give it to another service centre for servicing the scoty. They told us the coupon or voucher is not valid for this service centre. Now Kindly tell me it is true that book is not valid to another service centre. Service boks is valid only purchase service centre. Please tell me the true as soon as possible.

Reply
Customer care male
Mr. Jignesh PatelAug 31, 2016

I have purchased honda active 3G from Royal Moters (Plot no-144, Sector n0-21, GandhiNagar) on January 2016. We are facing problem when the vehicle shuts down during running so many times. We have personally shown the problem to service executive of honda during the servicing and also separately many times. After the person rectify the issue as per him, but still after 30-40 KM problem start again. We are suffering from this problem from the date we have purchased this vehicle and almost eight month completed. Need your immediately help and fast feed back. Chassis number is- ME4JF506AGT097600.

Reply
Honda Activa Customer Service Care Phone Number 282404
Mr. Shiv Kant GaurAug 23, 2016

RESPECTED SIR/MADAM

WE HAVE PURCHASED AN ACTIVA 125 (REGN NO. : H R one 0 - Y - five 5 six 1) IN THE NAME OF EX NB Shiv Kant Gaur S/O SH. GIRWAR SINGH GAUR, H. NO. 41, SEC-14, SONEPAT, FROM SONEPAT CITY SHOWROOM NAMED "TRIUMPH HONDA", DELHI ROAD, OPPOSITE CIVIL HOSPITAL, SONEPAT ON 13. 04. 2015. ON 7. 4. 2016 THE METER IS STOPPED WORKING. WE COMPLAINT IT TO THE ABOVE SHOWROOM AND THEY TOLD US TO REPLACE THE METER. WE VISITED MORE THAN ten TIMES BUT EVERY TIME THEY ARE GIVING THE NEW DATE FOR REPLACE THE METER. BECAUSE OF THIS I AM FACING TROUBLE AND AS WELL AS HARRASSMENT ALSO. I REQUEST YOU SIR PLEASE FAVOUR ME AND HELP US TO REPLACE THE METER. YOURS

Shiv Kant Gaur
41, SECTOR-14,
SONEPAT.

Reply
Customer care female
Ms. V.kalaivaniAug 20, 2016

Sir
I had purchased 3g active KA02 JJ 8425 in planet honda showroom basaveshwaraNagar branch. I gave the same for first service in which i left tool kit after receiving from the service not found when asked so many answers saying to call well inform bur till date not received. After the service the vehicle was not starting with the self starter again i went to the showroom they told battery should keep charging
I had no confident with this service manager Suresh as i had seen in the tool kit case. Than i call and informed the things what had happened to the service head Mr. Babu i asked the service manager suresh to show the battery number, it is in the record room. After receiving we will call, but from 15 days we have not received any call we have called so many time, but no proper responses. 1) I need my tool kit. 2) I want to know that the battery in my vehicle is original or it is changed
Ph 9845051814, 98809 14928.

Reply
Customer care male
Mr. Chanchal KumarAug 18, 2016

My self Chanchal Kumar from bareilly, I brought a Activa 3G eight months before from Sai Honda baheri which is still under guarrantee just two days before i was driving and i got slipped on road under which I also little got injured and activa front wheel also got some damaged, after showing in bareilly agency they are saying you have to pay money for repairing and after you can claim from insurance, i really not understand what it means and i asked cross questions to them they are not able to answer just only thing they are saying you have pay money for repairing. I am not getting one thing if i have to pay money then what is the use of insurance. Honda is really very nice company and by giving agency to such kind of peoples who make the company, market value and its reputation down. Awaiting for your reply. Ph: 8439811339.

Reply
Customer care male
Mr. RameshAug 06, 2016

I purchased Honda Activa HET in May 2013 at Nagarjuna Honda, Warangal, Telanagana State. From day one the vehicle had a problem with its belt it seems. While driving there is a friction and some sound under the seat giving us some uncomfortable feeling. When complained they said it will go in few days. Later months passed and years. On every visit to the service center I brought it to their notice, but was never cleared. Now they say that I have to change that belt. I fail to understand why they did not change it initially when I complained. Even the mileage is also not satisfactory compared to what they said while purchasing. In these three years I traveled some 7500 Km till now. Request your intervention.

Reply
Customer care male
Mr. Manan BhattAug 05, 2016

I have purchased Honda Activa 3G on 04/05/16. Today i have put my vehicle for 1st Free Service at Apex Honda - Isanpur-Ahmedabad, but they denied for free service due to validity of 1st free service has been expired. My vehicle is hardly run 400+ kilometer in three months. Hence i have put my vehicle late for service. But the attitude and behaviour of Apex Honda staff was very rude. Hence i request you to look into the matter and allow me the 1st Free service by today or tomorrow. Thanks
Manan Bhatt
(M) 9376547521.

Reply
Customer care male
Mr. Naveen BhardwajJul 26, 2016

Hi I have bought the Honda Activa for My Brother from Absolute Honda from Mahipalpur Last Year and Activa No is DL 1S W-6620. Its been more that one year, but i have not received the RC. Its been a year when i have following this issue with the Absolute Show room staff, but not got the Positive Responce. I am not able to understand what is mine fault is that bought activa from you. When today I Spoke to the Owner Mr Bhatia and he gave me the strange answer that its very tough to get the RC now and now they will go for some other option and there will be some charges for that. Now why will i pay the charges, I have paid the Activa Amount in cash which was fully Paid and here i am suppose to get my Leagal RC from you only. This is my last request to you yo Provide the same on Priority or else i must lodge the FIR for Harrashment and Will go to the Consumer court as well. Hope this last complaint will be in ear of someone.

Reply
Customer care male
Mr. Mr. Prabhat GuptaJul 23, 2016

Hi Team,
I would like to inform you that i had purchased a Activa Scooty 3G
on 19 July 2016 and payment had done by Mr. Prabhat Gupta (63500). But i have a quairy that, " Dealer has all scooty related accessories forcefully applied with my scooty. In-addition Dealer said that AMC book and extend Waranty compulsory for the same scooty and Company do not provide the Side stand. He had been charged the all accessories which has amount taken 5500).

Reply
Customer care male
Mr. PrakashJul 21, 2016

I am Prakash from Coimbatore, Tamilnadu. I have asked quotation over phone b yesterday for activa 3g to your reputed dealers located at coimbatore areas namely pressanna honda, suryabala honda and adhi honda. I have called them twice and sent my mail ID also, but till none of them send even quotation from their end. When should I get it? I will be available in mobile )+91 9500957574) by evening eight pm only

Expecting your favourable reply.

Reply
Customer care male
Mr. Mragank GoelJul 13, 2016

Hello Sir/Mam,
This is a worst experience with Honda service centre. I given my activa for service and they accepted that they will return my activa in evening after proper service. When i was on the way to collect my activa at evening, one of the supervisors calls at 6:00 pm approx that there is so much work got in your activa to do, so you can collect it tommorrow morning. I said okay, but i am on the way, so i am coming to see the condition and to get estimate. When i reached there, I saw that mechanic got activa to do service at 6:15 pm. And there is no such engine work to do. And no proper washing has been done and my fuel is also stolen. And no body is there to listen these problems. Atleast these type of worst experience and fraud is not expected by a reputed and customer oriented service organisation i. E. "HONDA"or"GanpatiHonda, Gurgaon, Haryana". Anyways I attached all evidences. Please find out attached evidences. Hope for your positive action. Helpless Consumer of HONDA.

Reply
Customer care male
Mr. SachinJul 12, 2016

Hi, I am a resident of faridabad and i would like to share some problem dat i ve faced with your Activa regarding it's tubeless tyres. Your company is providing TVS tyres (tubeless) that i ve to chnage (both) within two years or even less. The situation came to thus that dey they are unable to hold the air if there are two person on the scooty. Please give me the solution that why you ve compromised with this worthless tyres when you re selling a vehicle of 50k. After asking some of your mechanics even they are not satisfied with the TVS, they prefer me for the MRF. Please provide some solution as soon as possible. Even after complaining at Honda regent fbd they did'nt pay any heed to my complaints.

Reply
Customer care male
Mr. Deepak ShenoyJun 30, 2016

Hi
I had bought my activa 3g scooter from Matrix Honda (Mangalore- Kodialbail branch) on 24th. After lot of delay I finally got my scooter delivered on 29th June 2016. However to my shock, the lock was not working properly and also one of the keys was bent. A lot of people from the service center tried it for about 1. 30 hours, but in vain. I am really shocked that a reputed manufacturer sells vehicles without quality check Also, the service center has not bothered to check the vehicle and kept adamantly telling me that it was a small issue and had happened due to rain waters They have promised me to get it rectified by today, i. E 30th Jun. My question to you is - Why should i accept something that is damaged even before it is delivered to me?
Though I am not sure if my complaint would be noticed and responded, i felt it not correct on my part to make this issue public unless i hear from you. Hoping to get a response at the earliest. Regards
Deepak Shenoy .

Reply
Customer care male
Mr. AmitJun 23, 2016

Hi i am from sunder nagr himacchal pardesh. I have activa 125 i went to dealer ag honda mandi for ser vice they given time for three hours after three hour when i gone on the road just when i have reached sunder Nagar its stop when i call to ag honda they told me to check outside shop on the way the service center is closed i said ok next morning i told please send the mechanic to sunder Nagar they said no budy will come to sunder Nagar then i feel helpless so check the another shope their mechanic told me that one nut is open on above back tyer it can be very dangerous get some accident and the service center did not service properly.

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Customer care male
Mr. Raj DoultaniJun 21, 2016

Hi
I am raj from satna am. P

Sir i purchase Honda Activa
Date 20. 05. 2016

This activa are start problem. Many time stop for every placees

Big problam. Nd i go for honda agency then told my problem
Nd is told me is ok
Ofter one day pick my activa. And he say ok sir services are all completed. But few days are same problem

My Honda Activa not start

Im estabal mane market

So tired sir
Please Help

Thanks.

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Customer care male
Mr. Sunil GoyalJun 13, 2016

I had purchase the activa 3g on 04-04-2016 from Sandeep Auto, Patiala (Punjab). But i am facing the problem is that the handle is turning right side and when i complaint to the dealer and they said the pressure was low in the front tyre and they fill the air and said it is ok now, but problem is still there and i think they are not capable people to handle the customer complaint. Because the same problem i had earlier mentioned, but that time they have not mention in there service form. So please suggest me what to do.

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Customer care male
Mr. Ishwar Singh BhandariJun 10, 2016

My complaint NO. 1-6111352268. I purchased a Honda Activa 3G on 6. 6. 16 from Globus Motors(Dealer Code-DL010005), Delhi. On 8. 6. 16 there is some problem, i. E. When we off the Scooter through Key, there is some voice in the scooter engine, and when we on the scooter though key, scooter has started without kick or self start button. On 8. 6. 16 show room was closed due to weekly off. On 9. 6. 16 mechanic at service centre has resolved the problem, but charged Rs. 206/- for the same. It is highly objectionable why we will pay the charge when it is a technical falt on the part of the company please See the matter.

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Customer care male
Mr. Vikas KapoorJun 09, 2016

Hi Team,
I have bought Honda Activa 2-wheeler in April 2014 from Tansi Honda and also paid for five years extended Warranty )HMSN3279433). I have been doing regular service from Authorised Tansi Honda service centre and also taken one Year AMC contract once the first four free services were over. The scooter is giving some problem three months back after the service was done the Kicker got jam all of a sudden on its own i called Hansi honda service team for repair and inspite of AMC and Extended warranty they charged me for repairs. And now again the same problem has come after three months and again they are asking me to pay. I want to know two things i bought this scooter as it had very good market reputation, but i am very much disappointed on this defect coming again and again and inspite of having AMC and Extended warranty i am being charged for the same. Please check immediately and revert back with solution. RC No. KA53 EE 4186
Chassi No. 4528 Engine No 3948.

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Customer care female
Ms. 9325404882Jun 05, 2016

Sir, my name is pravin shelar. I have purchased Scooter Honda Activa 13-25 Cc from Deler code MH05BA01, Kothari wheels Tilak Road Pune before Four month. Vehile details. Reg No MH12 MT 4121, Frame No ME4JF493AG, Engine No JF49EE81134385, Model Code Activa125STD, Model Name ACTIVA125, Colour PEARL AMAZING WHITE, Sale date 09/02/2016, Since starting Rear Wheel, Tyre and All Body get hot and we canot touch to them. I have shown above vehicle to deler, but problem yet not solved, please replace above vehicle and issue me new vehicle with in 15 days. Now iam suffering with this probleme. Another problem is we hve getting Average near about 15 KM /lit which is very poor. Please do need ful urgently. Thanks
Pravin shelar Pune cot no 9325404882 . Email ID - pravinshelar 123@gmail.com.

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Customer care male
Mr. Amit Kumar GoyalMay 28, 2016

Sir/Medam,

Mera Name Amit Kumar Goyal , Morena (M. P.) hai mere dwara apke showroom SUMEDHA HONDA GWALIOR (M. P.) se may 2015 mai Honda Activa 3g li hai jo ki kai bar chalte chalte band ho jati hai, last eight days se vo band padi hai. Apke sevice center Morena (M. P.) and Gwalior (M. P.) bhi mera support nahi kar pa rahe hai or apko phone lagate hai to wo bhi nahi utha or agar is complaint ka bhi solution nahi hua to main consumer forum main jana padega.

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Customer care male
Mr. Vk SharmaMay 26, 2016

Sir i purchased Honda Activa on 11 September 2014 from your dealer code KL 030002 frame no ME4JF5022FET167831 engine no JF50ET1165787 registered in ernakulam kerla KL 43 43G 269. Scooter was admitted with your service station EVM honda maradu kundanoor ernakulam. They checked and informed me that stating coil has damaged and need replacement. The matter was taken up by service centre with custommer care. And was denied repleacement on FOC basis. Such occrence of such defect in the short span of two years can not be linked with warrenty. Such defects can occure due to poor insulation or of some material failure of starting coil. UNdertaking such defects as guidelines for further improvement on the production of coil will certainly help OEM to improve design and develo pment and enhance custommer satisfaction. In view i request you to direct your service centre to undertake such repairs on free of cost basis.

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Customer care male
Mr. Meghraj KanhereMay 26, 2016

Hello, I purchased Activa 125CC in August and my engine got blocked as the service center is saying due to oil finish engine got blocked. How can the engine get blocked before the 4th service. Is it the service department fault for causally taking free service or not checking the oil or is it the manufacturing defect. As the service department raising their handles up saying it not under warranty department and I will have to pay and repair my bike. Then what is the use of new bike if I have to pay before the warranty period. I need solution please reply on 9921113305.

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Honda Activa Customer Service Care Phone Number 263541
Mr. Chandan ChawlaMay 04, 2016

Dear sir, i have activa125 i am from saharanpr i have done my 2nd free service from yor athorise dealer bagla honda saharanpr, but after service in service station service manager give my scooter after four hor withot doing service and washing and very dirty condition and nobody give me complaint book to me and nobody take my complaint, its worst service station of yor company i am not satisfied abot my scooter service kindly take some hard action this worst service station and pl. Retrn my 2nd free service copan from bagla honda saharanpr to me for my 2nd free service and i have done it for another service station. My number Is 09756576349.

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Honda Activa Customer Service Care Phone Number 263394
Mr. Naveen SurisettyMay 02, 2016

DEar sir,
This is naveen from vijayawada i Blocked one vehicle from santosh honda in the month of March 12th at vijayawada at that time they promissed that they wil allot by week, but so many reminders today i got a cal frm them that we have got vehicle today we paid the amont of 64, 607(sixty for thosand rpees six hndred and seven rpees only)bt i got the bill for 0nly 52, 231(5000+47231), but they have given one letter stating that of rupees 64607 rupees in that letter package amont of 4500 inclded and its mandatory is it correct are not wy company is not issing the bill please clarify on this isse asap.

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Honda Activa Customer Service Care Phone Number 263372
Mr. Harvinder SinghMay 02, 2016

Dear Honda Team,
I had purchased Honda Activa 3G from PICKUP HONDA - Faridabad Showroom on 25-Nov-2015. I had made CASH Payment and Recieved INVOICE and INSURANCE Papers from Showroom. They had told me that After one Month, You get RC (Registration Certificate) of your vehicle. Now Today is 02-May-2016, Still i had not received RC of my Vehicle. In between these five MOnths, I had visited 15-20 Times for collecting RC of my vehicle and Every time they had told same word " FILE IS IN COURT FOR REGISTRATION CERTIFICATE AND ITS UNDER PROCESS. Requesting you, Please look into these matter and solve these issue as soon as possible. Waiting for your quick and Positive response. Regards
Harvinder Singh
9811808035.

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Honda Activa Customer Service Care Phone Number 259912
Mr. K.kaliamurthyMar 30, 2016

I booked for the regular service of my Honda Activa TN45BF4228 on 28. 3. 2016. The service request was registered and I was asked to bring the vehicle on 29. 3. 2016 to the M. A. Honda Service Station, Trichy-1 for service. Accordingly I took my vehicle to the Service Station on 29. 3. 2016 @ 10. 00 AM. The token issued for my vehicle is 66. But the vehicle was not taken up for service on 29. 3. 2016. They told me to take delivery of the vehicle on 30. 3. 2016. Till now my vehicle was not delivered. Please see to the matter and take appropriate action.

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Honda Activa Customer Service Care Phone Number 259165
Mr. Ramakrishnan GMar 23, 2016

Sir,
I have booked a Activa I from a Honda autharoized showroom, Manasarovar Automobile, Velacheery, Chennai, by paying Rs. 1000 on 10/3/2015 vide Bill No 15307 and based on the assurance that the vechile is in trasit, I paid the full amount of Rs. 61340 vide Bill 15367, dated 12/3/2016, I they told me they contact me within two days, but to my surpise, they never contacted me, and when I contacted they give irresponsible reply, and still so far they couldn't tell me the exact delivery date. So kindly pursue this matter and let me make a early delivery to me.

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