FreeCharge Customer Care Phone Number

Phone Number of FreeCharge is +91-22-40363031 .
For corporate inquiries: +(91)-22-40770600

For On-line Recharge Site: 022-28293100

Additional Contact Number for Support: +91-22-28290313

Email Support Address


Email Id For Partners: partner@freecharge.com
Email Id For Career Opportunity:careers@freecharge.com

Head-office Address


The detail address of FreeCharge Head office is given below:
Vaibhav Chamber, Unit No 2 A, 2nd Floor, Bandra Kurla,
Complex-Bandra East, Opposite Income Tax Office,
Mumbai – 400051, Maharashtra, India.


Operation Infromation


FreeCharge is owned and operated by Accelyst Solutions Private Limited. The service of mobile recharge was launched by the company after seeing very rapid growth of e-commerce market in India. As the platform grows the website finally made its debut in India in year 2010. The users can recharge their mobile phone connections but in return the company also offers some sort of return gift to all its users in the form of coupons of all reputed brands in clothing, food outlets, restaurants, airline companies and online shopping coupons etc.

FreeCharge company adopted very unique way in order to reach the young generation unless advertising the company has decided to take the brand directly to them and organized many college events in India. Along with that it also joined hands with famous Indian movie production houses and English movies houses. FreeCharge is functional in various Indian cities like Bangalore, Ahmedabad, Chennai, Delhi, Gurgaon, Hyderabad, Kolkata, Mumbai, Pune and Rajasthan.

Know More About FreeCharge


Free Charge is an Indian e-commerce website. The website deals in all kinds of recharge to any telecommunication mobile operator in India. The service of recharge is only available on all prepaid mobile connections. The website provides easiest way to recharge mobile connection in a safest way which certainly saves time.

FreeCharge company also offers flexible payment and offers any kind of VISA and Debit card for easy access of Indian customers. Any user who want online recharge one must have to follow some steps which include filling of registration form and other formalities etc. Some rules and regulations are also available on the website which is available in English language.


FreeCharge Address


The address of FreeCharge is Vaibhav Chamber, Unit No 2 A, 2nd Floor, Opposite Income Tax Office, Bandra Kurla Complex-Bandra East, Mumbai - 400051, Maharashtra, India.

FreeCharge Email Address


The email address of FreeCharge is care@freecharge.com.

FreeCharge Website


The Website of FreeCharge is www.freecharge.in.

FreeCharge Customer Support Service Phone Number


The customer support phone number of FreeCharge is +91-22-40363031 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of FreeCharge Service Center and FreeCharge customer care number is given below. The helpline of FreeCharge customer care number may or may not be toll free.
FreeCharge Phone Number Customer Service

What was the response after calling on specified numbers? To Write Click Here
If the contact information is incorrect, please let us know Here


FreeCharge Source of Knowledge


www.freecharge.in/app/contactus.htm
www.freecharge.in

Your Complaint, Suggestion, Complication, Review To FreeCharge

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FreeCharge Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Prasad CallsNov 24, 2016

Hi Team,

I was trying to book bus ticket from REDBUS as on 18th November and paid the amount through FreeCharge. My amount was debited for three times(340, 350 and 350), but there is no ticket booked and the transaction was failed. I have got credited one amount only one time(340) and the remaining amount not been created to my card. Could you please check the attached screenshot and do the needful. Regards
Prasad . G
PH: +91 8897150123.

FreeCharge Phone Number Customer Care Service
Reply
Customer care male
Mr. Prachi CallsNov 24, 2016

Mr. Prachi On Phone To FreeCharge Service
I have add 500 rupees in the account(Prachi nishant@gmail.com). Payment has been deducted from my account and card number (4572740572001510). And apllied the coupon code was GET50 and i did not receive any order ID and email related to it. But my wallet showing null (zero) Value. Please send that money in my wallet. I shall be thankful to you for this. Please send is as soon as possible.

Reply
Customer care male
Mr. Saurabh Mittal CallsNov 24, 2016

Mr. Saurabh Mittal On Phone To FreeCharge Service
Dear sir,

Yesterday, my account is Successfully login
But suddenly account shows suspended and in account
I have already add cash and till now
I have not used that cash. My registered email I'd is mittal. Mittal11@gmail.com
And contact number 9045945354
And in case this number Is not picked up call or network problem
U can use this number For enquiry +91-9582128351.

FreeCharge Phone Number Customer Care Service
Reply
Customer care male
Mr. Shubham Sahu CallsNov 24, 2016

Mr. Shubham Sahu On Phone To FreeCharge Service
Sir/mam,
I did a recharge of INR 250 for a Vodafone Delhi number, but accidentally entered a wrong number 9953585481, request you to revert the transaction done by my account id:
shubhamsahuidea3@gmail.com

Thanks and Regards,
Shubham Sahu .

FreeCharge Phone Number Customer Care Service
Reply
Customer care male
Mr. Prem Singh Choudhary CallsNov 24, 2016

Sir mene FreeCharge se 1000 aab kiya tha lekin us me balance nhi bta rha have or mere account se 1000 ct bhi gaya mera FreeCharge account premsinghchoudhary1@Gmail.com h.

Reply
Customer care male
Mr. Montu Gandhi CallsNov 24, 2016

Mr. Montu Gandhi On Phone To FreeCharge Service
RELIANCE COMUNICATION LAND LINE BILL I CANT PAYING BILL IN MY WALLET WHY THIS ONLY BILLING SHOWING ERROR ALL TIME. SLOVED THIS PROBLEM YR SERVER SIDES.

Reply
Customer care male
Mr. Datta Korade CallsNov 24, 2016

Mr. Datta Korade On Phone To FreeCharge Service
Sir,
I pay the Idea Post Bill, but amount is debited from my account, but your message is transaction not complete for my two Idea Numbers, but every time i get the message from Idea your bill is processed, but at this time no any one message is getting please process my bill payment. Guide me.

Reply
Customer care male
Mr. Rajasekhar CallsNov 24, 2016

Mr. Rajasekhar On Phone To FreeCharge Service
Recharge is not done and my balance is deducted in my account please help me about this, my order ID is FCVW161123517386808 and my mobile number is 8520961605.

Reply
FreeCharge Customer Service Care Phone Number 300309
Mr. Nikunj Bhavsar CallsNov 24, 2016

Today Till time 10. 55am i credited rupees 1000. 00 from my ICICI bank account. But not credited in my FreeCharge wallet. Also i attached screenshot. So please check and revert me. Nikunj Bhavsar
9725958264.

FreeCharge Phone Number Customer Care Service
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Customer care male
Mr. Rajasekhar CallsNov 24, 2016

FCVW161123517386808 this is my transaction ID. Yesterday recharge my mobile number using FreeCharge account transaction failed, but my money was cutting.

Reply
Customer care male
Mr. Pashs CallsNov 23, 2016

Mr. Pashs On Phone To FreeCharge Service
Mere ye ID se recharge kiya tha 154
Ka wallet me 55 rupees the 99 bank se kate lekin wo recharge failed huwa wallet me k 55 wapas huve lekin bank se kate huve wapas nahin aaye check karke moje refund kariye please. ID aslammpa980@gmail.com

hai.

Reply
Customer care male
Mr. Naveen CallsNov 23, 2016

I booked ticket in redbus and pay money via FreeCharge app the ticket doesn't received I called the redbus and said about this complaint they answered that they send request money to FreeCharge, but I didn't get the refund amount it was nearly 670 rupees. I just want about the details no one pick up the call in the customer care.

Reply
FreeCharge Customer Service Care Phone Number 300122
Mr. Rajeev Bhardwaj CallsNov 23, 2016

MY NAME IS Rajeev Bhardwaj HAI. MY FreeCharge PE ID NO RB485850@GMAIL, COM HAI. MERA MOBILE NUMBER 7017062505, 9997606016 HAI. MENE DATE 20/11/2016 KO FreeCharge WALLET ME 250 rupees ADD MONEY KIYA THA. LEKIN ATM SE PAYMENT HO GYA OR WALLET ME 250 rupees ADD NHI HUA HAI. APP 250 rupees REFUND KARNE KA KAST KRE.

FreeCharge Phone Number Customer Care Service
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Customer care male
Mr. Ali Mohammad Sofi CallsNov 23, 2016

Mr. Ali Mohammad Sofi On Phone To FreeCharge Service
SOn 14. 11. 2016 i have tried to recharge my mobile numbers 9419500951 with an amount of Rs. 350/- and 9419032548 with an amount of Rs. 650/-. The amount has been deducted from my account, but the bills were not paid Successfully. Kindly return the amount of Rs. 1000/- back against my account number.

Reply
FreeCharge Customer Service Care Phone Number 299981
Mr. Abhilash Yuvaraj Patil CallsNov 22, 2016

I have added money 500/- rupees to my FreeCharge account. Money get deducted from my State Bank of India bank account, but 500/- rupees is not added in my FreeCharge account. Kindly refund my 500rupees as soon as possible. Account details.

FreeCharge Phone Number Customer Care Service
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Customer care male
Mr. Sourabh Khare CallsNov 22, 2016

Dear Sir/madam,

om ten th of Nov I have done payment of my electricity bill of amount 1490. 00 RS
I have also got confirmation from FreeCharge that my bill has been payed. But at the time of last date I have got one SMS from electricity board that my bill is pending. Pl look into. Rply. Thanks,

Sourabh Khare 888865290.

Reply
Customer care male
Mr. Anoop A 9448233619 CallsNov 22, 2016

Mr. Anoop A 9448233619 On Phone To FreeCharge Service
Support tickt 293307. I am worried about the amount withdrawal from my Free charge wallet account. Mob 9448233619 and mail I'd anoopbhat. A@gmail.com. Amount of Rs. 3000/- withdrawn from the FC to transfer to the SB account of UBI. On 13. 11. 2016. I am sorry till today the amount is not credited to the bank. Its quite unusual. Pl look into and resolve the issue.

Reply
Customer care male
Mr. Anoop A 9448233619 CallsNov 22, 2016

Mr. Anoop A 9448233619 On Phone To FreeCharge Service
Dear Sirs, I withdrawn Rs. 3000/- from my FC wallet on 13. 11. 2016 to credit to My SB A/C of union bank of India. Amount is deducted from my FC balance. But till date it is not credited to my bank account. I raised the issue, but not done, support tkt 293307. I'm sorry the issue is not resolved yet nor the amount is refunded to my Free charge. Pl help me to get the right solution. It is quite unusual for me that too from free charge.

Reply
Customer care male
Mr. Iyyappan CallsNov 22, 2016

22. 11. 2016 Tuesday my postpaid phone billing 429 i pay for FreeCharge websit. First confirmation is succesfull and after three minutes later it will failled confirmation messedge i received. I am apset in this issues. SO pleas rectifying my required an resolved my probledm urgent basis. Because this is my postpaid billing payement issues
my mobile number is 9962 174485. My name Iyyappan form Chennai. Below i attached screen shot file. Pleas i want to refund or resolved this issues.

Reply
Customer care male
Mr. Nitin Singh CallsNov 22, 2016

I Have paid the bill from FreeCharge, but sum reason payment is fail and payment from my acaunt and not showing in my FreeCharge wallet could thish possible saggest me to go my case back in my acaunt my contact number-8537853945ple refund my 500 rupees.

Reply
Customer care male
Mr. Nitin Singh CallsNov 22, 2016

Maine kal apne acaunt se 500 hunder rupees transfor kiya freerecharge acaunt me sab kuch OTP dene ke bad refress batton push ho gaya eske karan mere acaunt se paisa ti nikla lekin mere FreeCharge acaunt me nahi aaya ple 500 refund my acaunt ya free recharge me ple helf contect no-8537853945.

Reply
Customer care male
Mr. Shaik Mohammad Waris CallsNov 22, 2016

GOOD EVENING SIR,
MY FreeCharge ACCOUNT IS WARIS45@GMAIL. COM. ON NOVEMBER 11TH 2016,
I HAVE BEEN WITHDRAWN AN AMOUNT OF 300 RUPEES FROM MY WALLET TO MY BANK ACCOUNT. BUT TILL NOW IT WAS NOT CREDITED INTO MY ACCOUNT. CAN YOU PLEASE RESOLVE THIS PROBLEM SOON.

Reply
Customer care female
Ms. Shikha CallsNov 22, 2016

Ms. Shikha On Phone To FreeCharge Service
Hi team,

Can you please help me
I have done one recharge and the amount has been deducted from my account, but the recharge has not been done. Can you please help me out from this or refund my amount. FCVM161122516643835.

Reply
Customer care male
Mr. Xavier Rajakumar CallsNov 22, 2016

I have purchased a shirt from pantaloon fashion retail on 16/8/2016 at mantrimall Bangalore paid the bill through free charge order ID 30011061000032 and there is a cash back offer 15% from free charge which i have not received yet from free charge. Please add the cash back to my FreeCharge wallet.

Reply
Customer care male
Mr. Ajay CallsNov 21, 2016

Mr. Ajay On Phone To FreeCharge Service
Hello Sir/Madam,
On 11/21/2016 Today, I was adding rupees 30, 445, 100, 30, 30, 30 on my wallet and after that rupees 665. 00 is deducted from account and still my Tata Sky is not active. Tata Sky ID is 1127081006. Kindly resolve this ASAP otherwise refund my payment.

Reply
Customer care male
Mr. Lovneet Goyal CallsNov 21, 2016

Hello Sir/Mam,

On 16/11/20160 I was adding Rs. 500 money in my FreeCharge wallet registered with mobile number 7417433323 and email ID is g. Loveneet1316@gmail.com. But the page will not loaded and money is not added to my wallet, but it is deducted from bank account with transaction details as ECOM PUR CCAvenue.com/Mumbai/161116/23. 08. Please refund my amount.

Reply
Customer care male
Mr. Pratik Pramod Kulkarni CallsNov 21, 2016

Mr. Pratik Pramod Kulkarni On Phone To FreeCharge Service
Hi I am using your app from very long time, Also you can check how much transactions i made. No proper support kindly look into the service issue. Not a single number is reachable always getting busy and another problems. Also I am a old customer still not getting any offers, thinking to stop using this. Kindly let me know any offer if you have otherwise shall switch to another site. Regards,
Pratik Kulkarni
+918275451837.

Reply
Customer care male
Mr. Nurul Hassan Barbhuiya CallsNov 20, 2016

I was tried to book one railway ticket from irctc website and payment was made from my FreeCharge account. The ticket was not booked, but the amount was deducted from my wallet and yet not refunded. Take necessary steps at the earliest.

Reply
Customer care female
Ms. Rehana CallsNov 20, 2016

Ms. Rehana On Phone To FreeCharge Service
I was recharge mts prepaid data card 349 rupees on dated 04/11/16, but due to wrong amount entered my recharge got unsucessful, but my amount deduct my debit card and I received message from free recharge side i reverse my deduct amount 04 to 05 working days. But Know 14 days passed away, but i didn't received my money and i also try to contact your customercare 04 days, but 022- 40363031, but this number always shows busy. I do not know how to solve my issue i think you people's are not interested refund the amount you site is cheated the people's. Please take my complaint on proity and update the status.

Reply
Customer care male
Mr. Sandeep Singh CallsNov 20, 2016

I have paid the bill from FreeCharge, but some reason payment is failed, and payment debited from my account, and not showing in my freeecharge wallet,
how could this possilble. Please suggest me to get my cash back in my account. Order ID-FCMA161120515175375.

Reply
Customer care male
Mr. Raushan Kumar Singh CallsNov 19, 2016

Mr. Raushan Kumar Singh On Phone To FreeCharge Service
Dear sir,
actually sir yesterday i have recharged a wrong no on 9853333813. Actually i was recharging my Vodafone postpaid no which is 9513333813, but by mistake i have recharged on 9853333813 of Rs. 170 with my credit card so please i am requesting to you that return my money. And my reference No is OR23111811250147. I am waiting for better response. Thanks you.

Reply
Customer care male
Mr. Sunil Tangudu CallsNov 19, 2016

Dear Sir/Madam,

I had booked two tickets of payment of Rs. 160 in bookmyshow through FreeCharge. But i didn't received my benfit amount. I am trying to contact your customer care, but no responding from your cc. Please help on this.

FreeCharge Phone Number Customer Care Service
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Customer care male
Mr. Sudarshan CallsNov 19, 2016

Mr. Sudarshan On Phone To FreeCharge Service
Hello Team,

I tried to make a booking in goibibo site for some bookings. It looks like money has been debited from my account, but money has not reach goibibo, can you please look into my issue

My Order Id is 7289833

Contact No is 9449825609.

Reply
Customer care male
Mr. Dhanji Maru CallsNov 18, 2016

Mr. Dhanji Maru On Phone To FreeCharge Service
Dear sir
this absolutley a cheating from your side that i rechared for 249 nine for internet data of Vodafone number 9833846175, but it is not recharged yet why?
this is big cheating from your side and i want explanation now only.

Reply
Customer care male
Mr. Vamsi Krishna CallsNov 18, 2016

Hi Team,
This is Vamsi Krishna , i was using FreeCharge application last few years. Yesterday I was recharged my wallet account 1000rs, but I didn't get that amount still now. The details are given below. Transction Id:INB/452435351. Please chect it

Name:Vamsi Krishna
Mobile:9620600576
mail:tvamsi4u@gmail.com.

Reply
Customer care male
Mr. Manish Anand CallsNov 18, 2016

We Recharge Through FreeCharge Amounting rupees 150/- )Reliance GSM converted from CDMA : 7827968247) Dated 05-NOV-2016 Order ID : CVM 161105504385071 Dated : 05-Nov-2016. Amount Deduct form Our Bank Account and Talk time not receive in Mobile. Thanking Yor.

Reply
Customer care male
Mr. Pradeep CallsNov 18, 2016

Mr. Pradeep On Phone To FreeCharge Service
I tried to pay my electricity bill of amount Rs. 1386/- on 12th Nov 2016. The amount was deducted from my account and the transaction was unsuccessful. Later I got a message saying that the amount will be refunded to your card/bank in 5-7 days, but the amount has not reflected yet in my account. I have attached the screenshot of the message for your information. It would be appreciated if you could resolve the issue soon.

FreeCharge Phone Number Customer Care Service
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Customer care male
Mr. Bhagvan Reddy CallsNov 17, 2016

Mr. Bhagvan Reddy On Phone To FreeCharge Service
ON 15th novemeber, 2016. RS. 300 (250 + 50), transction ID FCDA1611155114110362, 00. 20PM. Rs. 250 was dedbted in my account, but not recharge to my DTH (Airtel DTH ID number 3007722945). Then amount was not credited to my account or my wallet. Any information till now (17-11-16) not received. Your cust. Care number I will try, but not lift the phone. What is servicess. On your app. What is your toll free number And ask one quotion to you. Your interest on advertise, but not solve the customer problems. Please solve my problem as early as possible. My mail ID bhagvan9393@gmail.com. My contact number 9394117611.

Reply
Customer care male
Mr. Bhagvan Reddy CallsNov 17, 2016

Mr. Bhagvan Reddy On Phone To FreeCharge Service
We recharge our Airtel DTH with Rs. 250/- on 15-11-2016, Transction ID is FCDA 1611155114110362. Amount was debted in my account, but not recharged. Till now amount not credited to my wallet or my bank account, when that amount credited to my bank account or wallet.

Reply
Customer care male
Mr. Ravindra CallsNov 17, 2016

Mr. Ravindra On Phone To FreeCharge Service
I am your New Account Holder I want to recharge of Rs. 110. 00 same time I am using Referel Code is RM4GTMR, but not appled message was comming contat to customer care
so please check and Confirm me ASAP. Thanks
Ravindra Prarap
9651426044 and 8737885109.

Reply
Customer care male
Mr. Ankit Garg CallsNov 17, 2016

Mr. Ankit Garg On Phone To FreeCharge Service
Hi,

I did message yesterday about not received payment to Electricity department, i cheked now 1050Rs amout is showing due and i also fill right information. Please cheked and confirm because i am scared for this. You can also check my Electricity department login bill. No. ---- 000069080961
BU---4733 BHANDUP

I also attachment of screen shot which is showing no payment is remaining, try after next bill genrate. Please help

Thanks
Ankit Garg
7028019466city.

FreeCharge Phone Number Customer Care Service
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Customer care female
Ms. Nishtha Motwani CallsNov 16, 2016

I added 70rs and then 30 rupees. To my free charge wallet through jugnoo app. The amount got deducted from my account, but amount didn't got added in my free charge wallet. Jugnoo support team told me contact FreeCharge support team. Kindly help in this regards.

Reply
Customer care male
Mr. Hardik Bhavsar CallsNov 16, 2016

Mr. Hardik Bhavsar On Phone To FreeCharge Service
I HAVE PAYMENT OF MY ELECTRICITY BILL OF RS. 930. 00 UNDER SERVICE NO. 585772 ON 11/11/2016 UNDER ORDER ID FCEW161111508492576 AND PAYMENT DEDUCT FROM MY ACCOUNT. BUT IN THIS REGARD THE PAYMENT IS NOT SHOWN IN TORRENT POWER SITE TILL DATE. PLEASE LOOK IN TO THE MATTER AND RECTIFIY THE SAME

THANKING YOU.

Reply
Customer care male
Mr. Raj Kumar Mishra CallsNov 16, 2016

Dear sir,

My account ID is raj. Kmishra@yahoo. Co. In and i have add money of 500 rupees usimg code get 50 and my tranction ID is IIN/1-DEBIT/FreeCharge/20161116112357
But money is not transfer in my account wallet so it is requested to you
Pleaseadd money to my wallet or transfer the same in my account

Please do the needful as soon as possible
regards
raj mishra.

Reply
Customer care male
Mr. Prakash Kumar Ajmeri CallsNov 15, 2016

Mr. Prakash Kumar Ajmeri On Phone To FreeCharge Service
Among deducted from my bank account, , but not refunded to free charge after four days. My failed recharge amount is rupees. 1357. 00 order ID is ACEA161111508721781 DATE 11. 11. 2016 at 8. 31 pm. So please refund my amount rupees. 1357. 00 respectively.

Reply
Customer care female
Ms. Megha CallsNov 15, 2016

Order Id FCMW161114510547959. I have cretaed an account on freechage and entered my mobile number and selected option as POSTPAID, but instead of paying postpaid bill, FreeCharge recharged with 330 in main balance of prepaid connection. This is wrong service. If entered postpaid number is not in service, then you should give the error. How you decide on yourself to rechage on prepaid connection of same number? I want wan transaction to revert back. I am not happy with freechage. If I go to Docomo site for bill payment https://billpay. TataDocomo.com/BillPayPortal/billPayValidate and entered my mobile number 7276684296, it's gives me proper error message 'Mobile number entered is no longer active. Please enter your nine digit account number to proceed. '. Then why not freechage shows this error? or how can system internally decide to do recharge as prepaid option? I want to revert back my transaction.

Reply
Customer care female
Ms. Megha CallsNov 15, 2016

I selected option as POSTPAID, but instead of paying postpaid bill, FreeCharge recharged with 330 in main balance of prepaid connection. This is wrong service. If entered postpaid number is not in service, then you should give the error. Https://billpay. TataDocomo.com/BillPayPortal/billPayValidate and entered my mobile number 7276684296, it's gives me proper error message 'Mobile number entered is no longer active. Please enter your nine digit account number to proceed. '. Then why not freechage shows this error? or how can system internally decide to do recharge as prepaid option? I want to revert back my transaction.

Reply
Customer care male
Mr. Pratik Shete CallsNov 15, 2016

Hi,

I tried book movie ticket on 14th November on Book My Show using FreeCharge with offer 100% cashback and my ticket was not booked still you cut out the charges. Movie ticket price : 100
Internet charges : 12. 50
Total : 112. 50

This transaction got failed. I got only Rs. 100 back after transaction only after ticket not getting booked and transaction got failed. I need my remaining money back

Thanks,
Pratik.

Reply
Customer care male
Mr. Jitendra CallsNov 14, 2016

Mr. Jitendra On Phone To FreeCharge Service
Sir me jaise kisi customer ke mobile me recharge krta ho to jo message customer ke numbar pr confirmation ke liye jayega us message ke sath mere farm ka naam(krishna mobile) ja sakta hai kya please btana jaroor
Me freerechage ko bahut support krta ho
I am a retailer.

Reply
Customer care male
Mr. Parmanand Yadav CallsNov 13, 2016

I am Parmanand Yadav. I will purchasing SanDisk cruzer blade pen drive on 11th Nov 2016 by FreeCharge, order ID 16668444976. It selling price rupees 199. But rupees 318 debited by debit card and rupees 91 discount balance and rupees 70 FreeCharge balance deducted. So i will request that refund my FreeCharge balance rupees 70 and discount balance rupees 91. Please.

FreeCharge Phone Number Customer Care Service
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