Mr. Neeraj On Phone To Fossil India Service
Mary Stella had asked me to courier my watch on my complaint on 16 Jul 16. She told me that they will check the issue and get back to me. After that I directly got a message saying I need to pay 7000/- for the repair, I then informed the team not to repair and return my watch as it is as it does not make sense to waste 7k when I can buy another new watch in ten k. This amount was never informed to me and since then I have not received my old watch back. I would want Fossil to answer such a pathetic service offered or else I will go to the consumer court and file case for the experience and mental torture I am receiving because of your team not responding to me and returning my watch.
Mr. Neeraj On Phone To Fossil India Service
No body picks the call at the operator. I want to know the status of my complaint.
Ms. Rashika On Phone To Fossil India Service
I brought a fossil watch dated 24/1/16 from Life style, City center mall, Mangalore. I had a complain of colour fade so i requested for service on 4/7/16 its been a month now i have not received my product and the customer care number doesn't exist and no response for the email. Is this is the service provided for the customers ?
My service order SVO118708.
Mr. Jigar Mehta On Phone To Fossil India Service
I am buy watch 11/2/2016 @ golden time c. G. Road ahmedabad gujarat
my watch is not working properly i have complain planty of time, but not seticfide and so what i do?.
Mr. Jayanto Kumar Mondal On Phone To Fossil India Service
I have a fossil wrist watch. Unfortunately the glass was broken and need to replace. Kindly tell me approximate cost for repair that watch. Thanking you
Jayanto Kumar Mondal .
Mr. Vijay Singh On Phone To Fossil India Service
I am Vijay Singh , working in Infosys Pune. I have bought a Fossil Decker Watch- Ch2600 online from (Paytm) and get it on 17-05-2016. I have problem that its only about two months and I noticed my watch got slow by 5-10 mints in a day, as everyday I set my watch and at the end of the day I observed it lag by almost ten minutes. I talked to cust care (1860 425 3747) for the same and he told me to submit my watch in a Watch store in Pune. I have confirmed with the center in the Pune - Helios The watch store- ganeshkhind Pune-020 6607 5446. But he refused to accept my watch saying that We are not taking online bought products. So please suggest me What should I do. Please contact me and guide me as soon as possible. (Not able to attach Invoice of the watch)
Vijay Kumar Singh
Cont No- 9579403937.
Ms. Varsha Rajput On Phone To Fossil India Service
Hi I'm Varsha recently I bought a watch fossil gold analog AM4482 Model from Amazon two months ago, i just wore it for just two to three time only and its second niddle has been damaged without any external damage how could it be possible ? It is in warranty please suggest me further to get it resolved as I want new part instead of this broken one.
Ms. Moni Gupta On Phone To Fossil India Service
I want to change strap of my fossil watch which is out of warranty, let me know the process for same.
Mr. Dhruv Patel On Phone To Fossil India Service
I have Purchased Fossil Watch - ES2829 from Amazon. In four months back. Its not functioning from past week. I think problem is in battery Power cell. Should i replace battery from local watch store or have to give it to service center? because its still in warranty. I did not find any service center in Ahmadabad. Please suggest me if service center available in my area.
Mr. Aditya Auti On Phone To Fossil India Service
I am looking for Fossil Derrick RFID dark brown vertical wallet and for the same i called your Vashi- Inorbit store and they committed will bring this product within weeks time and now i am calling in that store, but no revert and always giving answer will call you shortly, but did not get any call till time which really annoying. Please tell me where i will get that wallet.
Mr. Siva Shankar On Phone To Fossil India Service
I have purchased Fossil FS4682 mode in banglore six months back, i am facing issue with date window which is not reflecting correctly. When i have visited the store the are not responding to issue correctly. I have visited the store morethan three time, but issue is not still resolved, i need your help to solve my issue.
Mr. Biren Gandhi On Phone To Fossil India Service
I have purchased the fossil watch from M/s Prime Time, Swastik Char Rastsa, Ahmedabad, India almost two years back and since then I am struggling with this instrument. I am not getting proper response from the seller and also unable to find any service centre in Ahmedabad. Kindly help.
Mr. Raju On Phone To Fossil India Service
I have purchased The Fossil watch on June 2013from Titan word at Bilaspur- CG and after two month the Dial of the watch coming out however i mange to repair the same though local watch shop due to unavailability of the fossil service station near to my native place. But problem of watch is increasing day by day then i have given the watch where i had purchased the same. Now our watch keeper asking the guaranty card of the watch whereas the Invoice (Purchased date) of watch is available with them. Please advice the correct action in this regards to get is repaired or Replaced the watch. Watch No -CH2627. Looking one of the best watch Seller over the word the immediate action must be taken care about my grievances. Regards
Mr. Abhinav Reddy On Phone To Fossil India Service
Hi I have a fossil wrist watch, which I got from California(USA), there is a problem with watch and it is in warranty, and I did not have my bill with me and I want to repair my watch, and i am from Hyderabad, India. Where should I go to repair my watch. Waiting for your valuable reply.
Mr. Shantanu Chanda On Phone To Fossil India Service
I have purchased a watch. Trx no 4659/107, dt 02-04-15sku 9335457from shoppers stop. Already given twice for repairs, but not satisfactory. Still not working properly. Not happy, please replace or refund. Citizen no 2210918300004962.
Ms. Sheetal Churi On Phone To Fossil India Service
I had purchased a two watches from shoppers stop malad (Mumbai) two an half yrs ago one of it had stop working and had send it for an repair through shoppers stop in August 2015 now the repaired watch is again stopped working after one month of service from you and I payed Rs. 3200 almost for the repair. Do not expect such kindly of mishandling from a brand like fossilrequest you look into the matter as soon as possibleCan call me on - 9833984693.
Mr. Vinod On Phone To Fossil India Service
Please suggest from where I can buy the replacement battery for fossil wrist watch model number FS4613. Thanks.
Mr. Shreyasi On Phone To Fossil India Service
I bought fossil watch from fossil showroom in Phoenix mall (whitefield Bangalore)model number is es3284date:15. 2. 2015, it stopped working after one month, i went back to the shop they refused to look at it, i changed the battery, but there is some movement issue it slows down, I have not been helped at all by the people who are working in that showroom, request to kindly get my watch replaced or repaired.
Mr. Namit Chawla On Phone To Fossil India Service
Hi, I have purchased fossil watch nine months back. nine months watch has lost its shine when i asked for repair they said it's chargeable further they are asking for 90 days of repair time. I found as it a quality issue in the watch, but response from shopper stop was not acceptable. Looking for support.
Mr. Padam On Phone To Fossil India Service
I had bought a fossil watch Model no CH 2601 from shopper stop Mumbai six months ago. But last week my watch straps get damage so i went to market to purchase that straps, but i dint found anywhere. So can you please help me from where should i get that particular accessories. Is that any kind of online side available for the same to purchase. Awaiting for your reply.
Mr. Saurabh On Phone To Fossil India Service
Hi, Two weeks back I had brought two watches cost of(18k) from Life style, Mantri Sqare Bangalore. One watch is defected one. Now I feel like waste of money. Let me know where should I go for exchange my watch, shop where I brought or service centre. I do not want same watch defected one. Kindly let me how it should get resolved?Thanks, Saurabh 9916973127.
Mr. Sachin Kumar On Phone To Fossil India Service
I have posted regarding the issue for my watch ME1097 which stops at 8. 20, request you to please respond me about the same.
Mr. Rohan On Phone To Fossil India Service
Hi Team, I got a Fossil Fiber Collection Analog watch for men model number JR1354. I ordered the product from online retailer flipkart and i received the product on Sunday. I referred the user manual and adjusted the date and time settings. The chronographs actually stops after a certain period of time and i have to push the button A to start it again. Is it supposed to work like this?
Ms. Amita Sehgal On Phone To Fossil India Service
I want to exchange my Fossil Watch. The details are as follows:Date of purchase: 21. 12. 2014Model number is ES2811IPurchased from : Lifestyle Int Pvt Ltd, City Center, Rohini, Delhi-110085. I am residing at Kolkata, West Bangal India. Please facilitate me to exchange here in Kolkata. Earliest response expectedThank You.
Mr. Jateen Kumar Mahapatra On Phone To Fossil India Service
I bought the watch one month back. When we bought it the shop owner told that the winder comes with a glitch that is. It has to be checked manually for the first time. Suddenly two days back I show that the winder was no more attached to the watch. It might have fallen some where. It will be kind if I watch can be repaired by adding the winder. Model : FS4829Date of purchase : 15/11/2014Name : JateenContact : 9999670644.
Mr. Faiz On Phone To Fossil India Service
What an extra ordinary experience with you i have purchased a Fossil watch worth Rs10000 by helious fun republic mall Gomti Nagar in March 2014 and from that day i am still running for repair and repair and repair that people always submit my watch for repair for 45 days, but its enough today i gave my watch to helious and tell them clearly that i am not gonna take back this watch again i just want to replace it from the new one otherwise am going to complaint on consumer forum this is for sure.
Mr. Sameer Karir On Phone To Fossil India Service
I tried to contact the Fossil Customer care, but no one is picking the phone, only line has been transferred by dialing extension number 400. Only ring is going on, no one picks and answer my query. I would be very great full, if you arrange call back for me.
Thanks and Regards,
Sameer Karir 9818878666.
Mr. Bharat Borse On Phone To Fossil India Service
I have purchased the fossil ch2600 model watch before 40 days ago in month of September 2014, there was a lug problem from day one, but last time the pin of lug removed automatically from belt. Same problem is happened at both side. When i went to store from i purchased watch, they told me that it will take 25-30 days to make it proper from service center, but its too much time they are taking, then what is the use of branded watch. Otherwise provide me new watch in replacement or please suggest me what to to.
Mr. Elham Anwar On Phone To Fossil India Service
My fossil watch model number jr 1424 has stopped working and it's leather strap has starting to emit color. The watch was bought not more than 20 days ago. Therefore please change my watch as fossil is a world class brand and offers to give the best. It was purchased from a retailer (helios) in chandigarh.
k.vidhatha On Phone To Fossil India Service
I kindly request you to sent me the details about the watch model number.BG1011. As i want to buy this watch. So please sent me the details. Thank you.
Mr. Ashish Sawant On Phone To Fossil India Service
I have purchased the fossil watch in the month of dec'13 from r-mall showroom. Day before yesterday on 27th may the one of the sting get removed from the watch belt so i got it fixed on the same day from the r-mall showroom. Yesterday again from the same place the sting get removed and watch got fall down, due to this the watch glass has been broken. I have complaint today with the shop manager and submiited watch at the showroom.
Within five months of the time the issue is happened so bit worry about the quality of the watch you make. If someone is buying so costly and branded value thing,so such isssue doesn't arrives. I need the replacement of the watch or do serviceing whatever is required, the glass change and new belt. I won't pay any single peny for this service charge.
Please let me know whether it can be done or i will take an appropriate action. I guess you can understand this issue.