Eureka Forbes Aquaguard Pune Customer Care Phone Number



02039883333/18602661177
201 B The Orion, Opposite Steet Mira College, 5 Koregaon Park Road, Pune, Maharashtra, India.customercare@eurekaforbes.comwww.eurekaforbes.com

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What is Eureka Forbes Aquaguard Pune and What They Do


Eureka Forbes Aquaguard is the famous water purifier. Eureka Forbes having different products include water purifiers, security systems, air purifiers and vacuum cleaners and ancillary services. Eureka Forbes was founded in 1982. Eureka Forbes company having headquarters in Mumbai, Maharashtra, India. Suresh Goklaney is the chairman of the company. Being one of the seriously emerging and progressing business entity Eureka Forbes produces, designs, and supplies a big range of home and office need products for instance Water Purifiers, Vacuum Cleaners, Air Purifiers, Security Solutions, Fire Extinguishers, Solar Lighting with the services that spell on the customers such as Euroviva, Free Shipping, Free Standard installation, Service Backup across India, Service within 12 hours, 30 days money back guarantee, ISO Certified service network.

Contact Information Of Eureka Forbes Aquaguard Customer Care Centers In Pune


Eureka Forbes being one of the ISO certified company renders its services and products on huge-scale across India there are number of customer service centers situated in every state same is in the city of Pune for instance:

AddressSales EnquiriesOther EnquiriesPin Code
201 B, THE ORION, OPP. ST. MIRA COLLEGE, 5 KOREGAON ROAD, PUNE07498201333020-22656556 / 9822056436411001
SHOP-37, SAMRUDDHI MARKET, SANGHARSH CHOUK, NEAR SHIVAJI BHAJI MARKET, CHANDAN NAGAR07498201333020 65275007 / 7276025640411014
FLAT-202, 2ND FLOOR, SNEHADEEP BUILDING, ABOVE HDFC BANK, WARJE,07498201333020-25232783 / 9422559088411051
2ND, A BUILDING ,SAGER COMMERCIAL COMPLEAX,NEAR NASIK PHATA,KASARWADI,PUNE.07498201333020-27124103 / 9422300372411034


   



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Source of Knowledge


www.eurekaforbes.com/product/escalate-your-service-request
www.eurekaforbes.com/
www.eurekaforbes.com/locate-customer-care-center?dtid=1
www.eurekaforbes.com

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Eureka Forbes Aquaguard Pune Delineated Here With Complaints and Reviews

Customer care male
Mr. S K GhoshNov 25, 2016

I have an AMC with you. After the first servicing by you, it is draining water any time moreover water tap which was replaced is also leaking all the time. Needs immediate attention.

Reply
Customer care male
Mr. Sachin S MahankaleNov 02, 2016

Hi good morning,

Kindly send someone for looking at our Green RO for which we have paid annually. Nobody has turned up for several months. What are the obligations when you have received the annual amount? You have forgotten your duties after receipt of the money. Act immediately before I tweet. Thanks. (On behalf Of)
Mr. G D Mahankale

9822498748.

Reply
Customer care male
Mr. Vikas MagarOct 26, 2016

I purchased aquaguard water purifier before two month with offer wrist watch, but still i do not get wrist watch. I told several times to sales man Mohan Vitkar, but nothing happened. What can i do now to get watch. My phone number is 7775926930. Customer id-8000101578
Order id-0998049021.

Reply
Customer care male
Mr. Dhananjay K YeolaOct 12, 2016

Respected sir idhananjay kashinath yeola regular customer of your aquaguard service. I signed maintaince contract in 8nov 2015 at that time i am living in nashik, but now i shifted to khopoli raigad district Mahharashtra i want service regularly. Also my unit is not working kindly help me whom should i refer , my phone number 9657577132 my maintaince contract in force till November 2018.

Reply
Customer care female
Ms. Savita TotreOct 03, 2016

RO bought in Jan 2016 has gone through several repairs, including change of Motor and candles. Still the water quality is BAD. Service requests and complaints not getting addressed on NONE of the complaint numbers.

Reply
Customer care male
Mr. AsmikantSep 15, 2016

Very bad experience by Eureka forbe executive in this incident. Enquired for a demo. Post demo the executive was forcing to book. As the reason he said, because i asked for a demo twice i have to buy the vacuum cleaner. If your company policy is so, first inform that demo means buying is "COMPULSORY". And to my surprise this executive behaved very rudely when asked for his reporting persons number. Very rudely he said "Complain about him. And do what you want to". All these was in front of my wife. This kind of experience has never been expected from a brand like EUREKA FORBES. Henceforth never to buy any product. And never recommend to anyone else also. And even the head of location did not answer any satisfactory way of my queries.

Reply
Customer care female
Ms. ReshuAug 19, 2016

I have eureka forbes aquaguard purifier. Two days before a service person Babu Patil came and took our purifier for repair till date that person is not picking up phone numberr any intimation from your side i tried calling toll free number, but no response there too. Is your customer care gpne down so low that the company is resorting such illegal means of robbing us. I live in pradhikaran, nigdi, Pune area. The service message came from your company on 9970511758 my mobile.

Reply
Customer care male
Mr. Deepak SapatnekarAug 11, 2016

Crystal purifier defective since last five days after lodging complaint. PCB GONE. NOT AVAILABLE
Deepak Sapatnekar
9503426485.

Reply
Customer care female
Ms. Rekha BhatAug 09, 2016

We purchased a Dr. Aquaguard in Oct. 2015. In March, we got a message that a technician would visit us in April for a mandatory check up. NO one visited. We observed reduced flow in June 2016. We lodged a request for service by sending an SMS. No action. We contacted Mr. Gawli, who advised us to SMS " Req. " to one number Did this.complaint was registered. To our utter surprise, we got a message that our complaint was attended to when NOBODY had turned up We lodged a request again. Thereupon yr rep. Visited and cleaned the filter. A spring on the filter is broken. Not replaced. Yr rep. Said spring not required. Why is it provided? Why a replacement not provided?.

Reply
Customer care male
Mr. Rajendra RautJul 14, 2016

Your rep. Not attending request, our customer code is 1011233404 we have requested many times, req no are 88015041 dated 5/7/16, and 881084034 dated 11/7/16, your rep not pickup phone his name is Aakash Laxman Navaghane, Pune his phone is 09156099300, we are drinking dirty water, send your rep. Urgently.

Reply
Customer care female
Ms. P.mukherjeeJul 04, 2016

Since I have bought Aquaguard compact on 5th March 2016, I haven't receive any original hard copy of invoice and warranty card. Several times I had called up customer care, but no response. Everytime they only register complaint number and nobody give a call regarding the subject. I want the hard copy of original invoice and warranty card ASAP to my registered address. My Customer ID is 6000135817.

Reply
Eureka Forbes Aquaguard Pune Customer Service Care Phone Number 261067
Mr. Dey sandeep kumarApr 08, 2016

Dear siri purchased your Ro in Dec 2015, From date of instillation water test was same as with out purify, your engineer told me water test will be change after 15-25 Days, But till now test is not change, i also call your customer care, but not get satisfied answer, your service engineer told me that our stop manufacturing it we cant do any things. Thanks and RegardsDey Sandeep Kumar 9312292560.

Reply
Eureka Forbes Aquaguard Pune Customer Service Care Phone Number 251622
Ms. Adi MishraJan 19, 2016

Hi Team,

I replaced my RO with Aquaguard Geneus just three days back I have been calling aquaguard sales team and service center as the taste of the water is not up to the mark since it has been installed however noone has turned up. Never expected this kind of poor service.

Reply
Eureka Forbes Aquaguard Pune Customer Service Care Phone Number 245316
Mr. Devidas BhadangeNov 19, 2015

I had called on you are 18602661177, user of Reviva water purifier out off warranty purchased at Delhi. Requested for emergency service due leakage of water from machine replied it shall be attended within 48 hrs only, complaint number 84418004 dt. 19/11/15. Due to the poor service i opt for Tata swach product in Pune, even after paying AMC at premium locality from 2007 to 2011, I am not been registered with you. It is surprising for me. Kindly provide service to your old products as per the life span or take it back this product. YOUR ARE LOOSING YOUR CUSTOMER BASE and POPULARITY DUE TO POOR AFTER SALE SERVICE. PL TAKE CARE.

Reply
Eureka Forbes Aquaguard Pune Customer Service Care Phone Number 244952
Mr. Chhaya HoshangNov 16, 2015

Dear Sir/ Madam, We are using Aquaguard Verve model for the past five years. Recently we had a problem with the UV holder which was changed when the technician finally came after three months with a new UV holder. I requested him to check the filter as well as the water flow pipe (transparent plastic) was getting brown from the inside and he said they are not authorized to do so. I told him this was replaced just three months ago by another Eureka Forbes technician and he insisted I call him and get it changed This is ridiculous as the water we are getting out of the filter is not purified and a health hazard, kindly ask someone to check the quality of water coming out of the purifier as soon as possible as it is a health hazard for us. Thank you, Chhaya Hoshang 9922573416 / 9657141432.

Reply
Customer care male
Mr. Harish ManujaOct 14, 2015

I have infinity model number 1007153096 water stinking, have warranty upto December 2017, kindly depute technician to resolve and advie. The complaint with euro line help line 020-39883333 only suggest to use SMS. That also tried, but still no contact from the co. Hope the reputation of shapoorji pallonji mistry is prevailed.

Reply
Customer care male
Mr. Rajendra TakaleSep 25, 2015

Your service person is not coming for service our water purifier. Customer code. Customer code 1010011113 Mobile no 9960694487.

Reply
Eureka Forbes Aquaguard Pune Customer Service Care Phone Number 239012
Ms. Ranjana JoshiSep 21, 2015

I have purchased a vaccum cleaner vide your invoice 7165903628 dated 26. 08. 2015, and was promised Rs. 500 Cashback for my old vacuum cleaner and a bag for the Vacuum Cleaner by your executive, Mr. Ambadas Tujare. However, the Cashback money and the bag has not been received even after three weeks of the purchase, in spite of repeated follow ups with Mr. Tujare of yours. This is causing me to lose trust on your organization and I am now intending to return the machine if the commitment of cashback and the free bag being delivered to me is not honored within the coming 24 hours. This has been a regretfully disguisting experience, and I intend to go to the consumer court for this dishonouring of commitment on your organization's part.

Reply
Eureka Forbes Aquaguard Pune Customer Service Care Phone Number 234585
Mr. Nilesh SuraseAug 07, 2015

I have purchase water purifier Aquaguard Geneus. Its been installed almost three weeks before. But it seems water quality is very poor. Its even worst than normal water we have. Contacting your local support person from long time. But it seems no one is responding. After taking high end model also, if your service is so poor. Very unsatisfied. Expecting your needful help to get support to understand exact problem. I hope this problem is with installation. Need your immediate assistance. My details:Nilesh kailasrao SurasePhone Number: 9922502112Address: A103, Alankapuram Phase two, Wadmukhwadi, Alandi Pune Road, PCMC, Pune, 412105. Hope you will rsolve this in upcoming two days. Thanks, Nilesh.

Reply
Eureka Forbes Aquaguard Pune Customer Service Care Phone Number 222041
Mr. Kapil YadavMar 16, 2015

I have purchased "Aqua Sure elegant RO Water purifier" on dated 14-Mar-2015. Do not install water purifier properly, Not given any guideline regarding how to use water purifier and the behavior of visited service executive is very shameless. Contact No. Of Visited service executive is 9823577301 and name of his senior is Mr. Sachin (9372069747). Registered complaint through telephonic is 91470340.

Reply
Customer care male
Mr. Dattajirao PatilDec 18, 2014

After calling to your service center i am not getting any response. My water purifier is not working properly. I have done service contact with you already. So your duty to take may call.Regards Dattajirao Patil.

Reply
Customer care male
Mr. Ganesh KaraleDec 02, 2014

Dear sir,
I am GaneshKarale my water filter is not work please repair. Add- VOP- Awasari Khurd Teh-Ambegon Dist -Pune Pin -412405.

Reply
Customer care male
Mr. AbrarNov 01, 2014

I called several times to customer care number to change filter for our water purifier, but the audio is being repeated. Continuously without any one attending it. Losing money without response. Need improvement of attending call immediately. Please call me on 9604739313 or 9049293929.

Reply
Customer care male
Mr. AmarOct 28, 2014

Dear Sir, Please contact me its very urgent regarding to Reviva service which is not done by your Eureka office three to four times. Please call me at my mobile number 8989208777, 7566882619.

Reply
Customer care male
Mr. AmitOct 02, 2014

I purchased aqua guard and for last one week, i am not getting any one to install this. Worst service from them in Pune hinjewadi. Please. Recommend all do not buy this worst service product. They do not care of their customer. Beware.

Reply
Customer care male
Mr. Uttam KakadeSep 12, 2014

Aquagard is not working from last three weeks. Complaint has raised ( no -0078082533), but we are not geeting response from your team. I have two years service contract.

Reply
Customer care male
Mr. Ian SaldanhaNov 04, 2013

Hi I have purchased the latest Aquaguard Expert machine around two months ago from vijay sales As my flat was being furnished we have not used the machine We have just entered the flat on the 2nd and found that the machine when switched on is leaking from all over the bottom it also seems that the tap on the front is loose I have registered my complaint an now await the technician Eureka Forbes please take note the build quality on this rupees 20000 water filter is certainly not upto par this being a TATA co your standards are normally much better and we loyal customers have come to expect a certain standard what's going on please take this as feedback that is well intended.

Reply
Customer care male
Mr. Rajendra Nivruti TakaelAug 14, 2013

Dear Sir/Madam,

Have purchased your product of GREEN RO water filter on 06.01.2013. As per your commitment after six month ,your changing the filter of the machine .till date your person is not come for service .
I have locked the complanit in four times .
Every time your person said comming .
No one come for this service .
Also when i purchased this m/c ,that time fitting is not done by your pulmber ,due this water leakage is happen from Tap. That time also, i am locking the complaint .Till date no for resolve this issue

regards
Rajendra Takale

9960694487

ADD Aai Apartment Flat No 102 .

Vinayak Nagar Navi Sangvi Pune

Reply
Customer care male
Mr. Arun TengdheAug 10, 2013

I have annual service contrat and I need a echnician to visit my place urgently. I cannot get thru the tel numbers of customer care.
Arun Tengshe
B-9,Kumar Classics,
Aundh, Pune 411 007
m number 98220 96475

Reply
Customer care male
Mr. Sanjay MehendaleAug 05, 2013

Fake service provider at wai in satara district

Dear team,

There was a fake service provider sent by your one of dealer unnamed TUSHAR MORE, mobile numbers 9922296799,8855002599 who took Rs.800/- for servicing of water furifier. He didn't do any servicing aas well as your dealer also visited uus and never look after for this matter. Request you to escalate this issue as soon as possible. We are hoping good services from your end and immediate action on the same.
My name-Sanjay Mehendale. Contact- 9423866601

Reply
Customer care male
Mr. Kode AnilAug 04, 2013

Filtered water is not coming out from the filter from my 'CRYSTAL' MODEL purchased in December 2012 from Vijay Sales,Satara road,Pune 37.
My contact number.is 09822376989

Regards.
Mr.Kode

Reply
Customer care male
Mr. D M ChoudhuryJul 27, 2013

Dear Sir,
Greetings of the Day!
This is to inform regarding my Aqua guard maintenance problems on regular basis since last six month against our yearly maintenance contract (present contract Receipt N- 2166053, Customer code-1000803096). Your technician is not responding even several call, my aquaguard is still not working properly, so i m facing major problems to have the drinking water.
You are requested to kindly take suitable action to resolve the issue. I have already lodged a complaints to your office (72405195)
Thanks
D.M.Choudhury
Kunal Niwas, Flat-206, Bhangarwadi, Lonavla

Reply
Customer care male
Mr. sandip botheJul 24, 2013

U R technician not come in 1st servicing no any floup to you R services, very poor services in aurangabad maharastra

Reply
Customer care female
Ms. Eureka Forbes TeamJul 22, 2013

Dear Mr Rajiv Purohit, We are sorry we gave you a chance to feel so. We regret the inconvenience caused to you and would like to resolve this issue on priority. We have made a note of your contact details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.
Regards,
Eureka Forbes

Reply
Customer care male
Mr. Rajiv PurohitJul 22, 2013

I have complained rgds aquaguard on 15/7/2013 complaint number 72223349 till date its not attended on sat technical man came, but said some part which needed to be changed which wasnt available with him he would come in afternoon with it and has not turned up I am in service contract kindly do the needful and oblige

Reply
Customer care female
Ms. Poonam MaheshwariJul 19, 2013

My Eureka water purifier is not working properly. The water is not coming in the pipe.
My ID no.1000770640.

Reply
Customer care male
Mr. deepakJul 19, 2013

no response to our complaint numbers 71919006 dt 24/6 and
72085142 dt 2/7. tired of calling up. why is amc collected if no service is offered? please refund !

Reply
Customer care female
Ms. shraddha sudameJul 18, 2013

Aqua Guard is not working for 02 months. Inspite of several complaints. service engineer has not come yet.


Ph 020-27150895
020-65106915

Reply
Customer care female
Ms. Mrs Shraddha SudameJul 18, 2013

Inspite of the complaint on 12 July 13, no one has come yet to the school. complaint number is 72196694.

Please send some one today itself as it is concerned with
school children .
We have AMC with you and the service is very poor.

Reply
Customer care female
Ms. HarshadaJul 16, 2013

I would like to report a poor customer service experience provided by any reputed company.

I lodged the service request 72206798 on Saturday using the toll free number Your agent promised that issue will be fixed on the same day.

I called yesterday to check the status and somebody promised a call back within an hour's time. It was a false promise as the first one.

Finally in the evening somebody called post 7PM and said that will visit. He didn't even bother to ask if we are comfortable for such late hour visit.

Since then Nobody has bothered to contact/visit to check the issue.

Reply
Customer care female
Ms. Mrs Shraddha SudameJul 12, 2013

Army public school Dighi, C/O Trg Bn-ii, Dighi Camp
Alandi Road, Dighi Camp, Pune

We have AMC with you for the last 2-3 years. It is very sad to say that inspite of several call, nobody attends our call/complaint.

This is a matter with the school children.If you do not attend our complaint by Monday the 15 July, we will be forced to take serious action against you regarding your very bad performance with the concerned authorities.

Principal
APS Dighi
Ph 020-65106915/27150895

Reply
Customer care male
Mr. virendra kumarJul 03, 2013

I have AMC for one year FOR RO+UV, but my complaint is that no body listen to the complaint. your toll free number is so boring keeping ten minutes to hold the line all executive are engaged. If you are not able to hear the complaint of consumer. do you think your product people recommend.
I am very sorry to say that I have mistaken to take your RO+uv aquaguard. and decision to take AMC for one year.

MOB 9910163450

Reply
Customer care female
Ms. JOANITA PINTOJun 20, 2013

I have a valid maintenance contract and I phoned for servicing of the Aquaguard Royale on 18th June, complaint number 71830028, Was promised that the service man will be at my residence on the same day, but till date no sign. Tried calling customer care several times, but in vain. So please help

Reply
Customer care male
Mr. Shrivastav Neeraj RJun 11, 2013

fedup callin your cutomer care! tried three time and waited for more than ten min, but did not get connected.

i wanted to go for AMC for my aquaguard.

If you r interested to serve and take AMC do call me @9922080755 (Shrivastav Neeraj R)

I stay in Pimple Saudagar-Pune:411027

Reply
Customer care male
Mr. Kamath NarayanJun 09, 2013

I have lodged a complaint no;71698644, on the 6th June 2013.
So far, no technician has come, tho' three days are over.

Reply
Customer care male
Mr. Suryakant DeochakeMay 24, 2013

Aqua guard not working.. Continuous beeping.. Contact ASAP.. Reply on mail id- deochake.suryakant@gmail.com

Reply
Customer care male
Mr. RizwanMay 23, 2013

Ticket b138149566dd booked on 20th with eureka forbes, but complaint is still pending. i have made several calls on your helpline, but no resolution. please get someone to attend this fault immediately.
You can contact me on 9223368949.

Reply
Customer care male
Mr. SUMITMay 18, 2013

Dear Sir,
i purchase a eureka forbes modle DURO worth rs.17,990/- April month. sir my purifiers stop working from 15 days then i complain to customer care 13 may there complain no.71356085 there technician come 18 may they check and tell me there purifiers PCB Unit is not working .they tell me purifiers under warrenty PCB Unit comes in two months then i will solve your problem.

note:I application to bank stop chq payment.

pls solve my quries urgently.

thanks
sumit c bepari
chamorshi

Reply
Customer care male
Mr. parshuram gokhaleMay 16, 2013

sir, i have a valid maintenance contract with the agency appointed by you at Aurangabad namely Natraj Agaency. The machine developed a fault and water started leaking. I contacted on your toll free number and complaint number is 71316116. I was assured that the complaint will be attended within 48 hours. The matter was taken up with Shri Ifran Khan who also promised to solve the problem immediately. Even after four days lapse nobody turned up. As it w

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Customer care male
Mr. KrishnaveniMay 07, 2013

Hi This is Krishnaveni who purchased Enhance green RO ten days back,there is a problem in that ,the green light is not blowing properly and giving some sounds and hence the water is not purified, since morning we gave two complaints, but you guys are least bothered to respond, what the hell you are doing? if you cant send the executive by this end of today i will go to consumer court, please call me on 9765100764 immediately

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