Mr. Asmikant On Phone To Eureka Forbes Aquaguard Pune Service
Very bad experience by Eureka forbe executive in this incident. Enquired for a demo. Post demo the executive was forcing to book. As the reason he said, because i asked for a demo twice i have to buy the vacuum cleaner. If your company policy is so, first inform that demo means buying is "COMPULSORY". And to my surprise this executive behaved very rudely when asked for his reporting persons number. Very rudely he said "Complain about him. And do what you want to". All these was in front of my wife. This kind of experience has never been expected from a brand like EUREKA FORBES. Henceforth never to buy any product. And never recommend to anyone else also. And even the head of location did not answer any satisfactory way of my queries.
Ms. Reshu On Phone To Eureka Forbes Aquaguard Pune Service
I have eureka forbes aquaguard purifier. Two days before a service person Babu Patil came and took our purifier for repair till date that person is not picking up phone numberr any intimation from your side i tried calling toll free number, but no response there too. Is your customer care gpne down so low that the company is resorting such illegal means of robbing us. I live in pradhikaran, nigdi, Pune area. The service message came from your company on 9970511758 my mobile.
Mr. Deepak Sapatnekar On Phone To Eureka Forbes Aquaguard Pune Service
Crystal purifier defective since last five days after lodging complaint. PCB GONE. NOT AVAILABLE
Deepak Sapatnekar
9503426485.
Ms. Rekha Bhat On Phone To Eureka Forbes Aquaguard Pune Service
We purchased a Dr. Aquaguard in Oct. 2015. In March, we got a message that a technician would visit us in April for a mandatory check up. NO one visited. We observed reduced flow in June 2016. We lodged a request for service by sending an SMS. No action. We contacted Mr. Gawli, who advised us to SMS " Req. " to one number Did this.complaint was registered. To our utter surprise, we got a message that our complaint was attended to when NOBODY had turned up We lodged a request again. Thereupon yr rep. Visited and cleaned the filter. A spring on the filter is broken. Not replaced. Yr rep. Said spring not required. Why is it provided? Why a replacement not provided?.
Mr. Rajendra Raut On Phone To Eureka Forbes Aquaguard Pune Service
Your rep. Not attending request, our customer code is 1011233404 we have requested many times, req no are 88015041 dated 5/7/16, and 881084034 dated 11/7/16, your rep not pickup phone his name is Aakash Laxman Navaghane, Pune his phone is 09156099300, we are drinking dirty water, send your rep. Urgently.
Ms. P.mukherjee On Phone To Eureka Forbes Aquaguard Pune Service
Since I have bought Aquaguard compact on 5th March 2016, I haven't receive any original hard copy of invoice and warranty card. Several times I had called up customer care, but no response. Everytime they only register complaint number and nobody give a call regarding the subject. I want the hard copy of original invoice and warranty card ASAP to my registered address. My Customer ID is 6000135817.
Mr. Sharad Karawade On Phone To Eureka Forbes Aquaguard Pune Service
My purifier need servicing and replacement of cartridge filters. My mobile number is 9922672698 Regards.
Mr. Sharad Karawade On Phone To Eureka Forbes Aquaguard Pune Service
My purifier needs filter replacement and sevicing pl call me on 9922672698.
Mr. Dey sandeep kumar On Phone To Eureka Forbes Aquaguard Pune Service
Dear siri purchased your Ro in Dec 2015, From date of instillation water test was same as with out purify, your engineer told me water test will be change after 15-25 Days, But till now test is not change, i also call your customer care, but not get satisfied answer, your service engineer told me that our stop manufacturing it we cant do any things. Thanks and RegardsDey Sandeep Kumar 9312292560.
Ms. Adi Mishra On Phone To Eureka Forbes Aquaguard Pune Service
Hi Team,
I replaced my RO with Aquaguard Geneus just three days back I have been calling aquaguard sales team and service center as the taste of the water is not up to the mark since it has been installed however noone has turned up. Never expected this kind of poor service.
Mr. Devidas Bhadange On Phone To Eureka Forbes Aquaguard Pune Service
I had called on you are 18602661177, user of Reviva water purifier out off warranty purchased at Delhi. Requested for emergency service due leakage of water from machine replied it shall be attended within 48 hrs only, complaint number 84418004 dt. 19/11/15. Due to the poor service i opt for Tata swach product in Pune, even after paying AMC at premium locality from 2007 to 2011, I am not been registered with you. It is surprising for me. Kindly provide service to your old products as per the life span or take it back this product. YOUR ARE LOOSING YOUR CUSTOMER BASE and POPULARITY DUE TO POOR AFTER SALE SERVICE. PL TAKE CARE.
Mr. Chhaya Hoshang On Phone To Eureka Forbes Aquaguard Pune Service
Dear Sir/ Madam, We are using Aquaguard Verve model for the past five years. Recently we had a problem with the UV holder which was changed when the technician finally came after three months with a new UV holder. I requested him to check the filter as well as the water flow pipe (transparent plastic) was getting brown from the inside and he said they are not authorized to do so. I told him this was replaced just three months ago by another Eureka Forbes technician and he insisted I call him and get it changed This is ridiculous as the water we are getting out of the filter is not purified and a health hazard, kindly ask someone to check the quality of water coming out of the purifier as soon as possible as it is a health hazard for us. Thank you, Chhaya Hoshang 9922573416 / 9657141432.
Mr. Harish Manuja On Phone To Eureka Forbes Aquaguard Pune Service
I have infinity model number 1007153096 water stinking, have warranty upto December 2017, kindly depute technician to resolve and advie. The complaint with euro line help line 020-39883333 only suggest to use SMS. That also tried, but still no contact from the co. Hope the reputation of shapoorji pallonji mistry is prevailed.
Mr. Rajendra Takale On Phone To Eureka Forbes Aquaguard Pune Service
Your service person is not coming for service our water purifier. Customer code. Customer code 1010011113 Mobile no 9960694487.
Ms. Ranjana Joshi On Phone To Eureka Forbes Aquaguard Pune Service
I have purchased a vaccum cleaner vide your invoice 7165903628 dated 26. 08. 2015, and was promised Rs. 500 Cashback for my old vacuum cleaner and a bag for the Vacuum Cleaner by your executive, Mr. Ambadas Tujare. However, the Cashback money and the bag has not been received even after three weeks of the purchase, in spite of repeated follow ups with Mr. Tujare of yours. This is causing me to lose trust on your organization and I am now intending to return the machine if the commitment of cashback and the free bag being delivered to me is not honored within the coming 24 hours. This has been a regretfully disguisting experience, and I intend to go to the consumer court for this dishonouring of commitment on your organization's part.
Mr. Nilesh Surase On Phone To Eureka Forbes Aquaguard Pune Service
I have purchase water purifier Aquaguard Geneus. Its been installed almost three weeks before. But it seems water quality is very poor. Its even worst than normal water we have. Contacting your local support person from long time. But it seems no one is responding. After taking high end model also, if your service is so poor. Very unsatisfied. Expecting your needful help to get support to understand exact problem. I hope this problem is with installation. Need your immediate assistance. My details:Nilesh kailasrao SurasePhone Number: 9922502112Address: A103, Alankapuram Phase two, Wadmukhwadi, Alandi Pune Road, PCMC, Pune, 412105. Hope you will rsolve this in upcoming two days. Thanks, Nilesh.
Mr. Kapil Yadav On Phone To Eureka Forbes Aquaguard Pune Service
I have purchased "Aqua Sure elegant RO Water purifier" on dated 14-Mar-2015. Do not install water purifier properly, Not given any guideline regarding how to use water purifier and the behavior of visited service executive is very shameless. Contact No. Of Visited service executive is 9823577301 and name of his senior is Mr. Sachin (9372069747). Registered complaint through telephonic is 91470340.
Mr. Dattajirao Patil On Phone To Eureka Forbes Aquaguard Pune Service
After calling to your service center i am not getting any response. My water purifier is not working properly. I have done service contact with you already. So your duty to take may call.Regards Dattajirao Patil.
Mr. Ganesh Karale On Phone To Eureka Forbes Aquaguard Pune Service
Dear sir,
I am GaneshKarale my water filter is not work please repair. Add- VOP- Awasari Khurd Teh-Ambegon Dist -Pune Pin -412405.
Mr. Abrar On Phone To Eureka Forbes Aquaguard Pune Service
I called several times to customer care number to change filter for our water purifier, but the audio is being repeated. Continuously without any one attending it. Losing money without response. Need improvement of attending call immediately. Please call me on 9604739313 or 9049293929.
Mr. Amar On Phone To Eureka Forbes Aquaguard Pune Service
Dear Sir, Please contact me its very urgent regarding to Reviva service which is not done by your Eureka office three to four times. Please call me at my mobile number 8989208777, 7566882619.
Mr. Vitthal Sonawane On Phone To Eureka Forbes Aquaguard Pune Service
My Aquaguard protect water purifier having problem. When i start machine, it stops automatically.
Mr. Amit On Phone To Eureka Forbes Aquaguard Pune Service
I purchased aqua guard and for last one week, i am not getting any one to install this. Worst service from them in Pune hinjewadi. Please. Recommend all do not buy this worst service product. They do not care of their customer. Beware.
Mr. Uttam Kakade On Phone To Eureka Forbes Aquaguard Pune Service
Aquagard is not working from last three weeks. Complaint has raised ( no -0078082533), but we are not geeting response from your team. I have two years service contract.
Mr. Ian Saldanha On Phone To Eureka Forbes Aquaguard Pune Service
Hi I have purchased the latest Aquaguard Expert machine around two months ago from vijay sales As my flat was being furnished we have not used the machine We have just entered the flat on the 2nd and found that the machine when switched on is leaking from all over the bottom it also seems that the tap on the front is loose I have registered my complaint an now await the technician Eureka Forbes please take note the build quality on this rupees 20000 water filter is certainly not upto par this being a TATA co your standards are normally much better and we loyal customers have come to expect a certain standard what's going on please take this as feedback that is well intended.
Mr. Rajendra Nivruti Takael On Phone To Eureka Forbes Aquaguard Pune Service
Dear Sir/Madam,
Have purchased your product of GREEN RO water filter on 06.01.2013. As per your commitment after six month ,your changing the filter of the machine .till date your person is not come for service .
I have locked the complanit in four times .
Every time your person said comming .
No one come for this service .
Also when i purchased this m/c ,that time fitting is not done by your pulmber ,due this water leakage is happen from Tap. That time also, i am locking the complaint .Till date no for resolve this issue
regards
Rajendra Takale
9960694487
ADD Aai Apartment Flat No 102 .
Vinayak Nagar Navi Sangvi Pune
Mr. Arun Tengdhe On Phone To Eureka Forbes Aquaguard Pune Service
I have annual service contrat and I need a echnician to visit my place urgently. I cannot get thru the tel numbers of customer care.
Arun Tengshe
B-9,Kumar Classics,
Aundh, Pune 411 007
m number 98220 96475
Mr. Sanjay Mehendale On Phone To Eureka Forbes Aquaguard Pune Service
Fake service provider at wai in satara district
Dear team,
There was a fake service provider sent by your one of dealer unnamed TUSHAR MORE, mobile numbers 9922296799,8855002599 who took Rs.800/- for servicing of water furifier. He didn't do any servicing aas well as your dealer also visited uus and never look after for this matter. Request you to escalate this issue as soon as possible. We are hoping good services from your end and immediate action on the same.
My name-Sanjay Mehendale. Contact- 9423866601
Mr. Kode Anil On Phone To Eureka Forbes Aquaguard Pune Service
Filtered water is not coming out from the filter from my 'CRYSTAL' MODEL purchased in December 2012 from Vijay Sales,Satara road,Pune 37.
My contact number.is 09822376989
Regards.
Mr.Kode
Mr. D M Choudhury On Phone To Eureka Forbes Aquaguard Pune Service
Dear Sir,
Greetings of the Day!
This is to inform regarding my Aqua guard maintenance problems on regular basis since last six month against our yearly maintenance contract (present contract Receipt N- 2166053, Customer code-1000803096). Your technician is not responding even several call, my aquaguard is still not working properly, so i m facing major problems to have the drinking water.
You are requested to kindly take suitable action to resolve the issue. I have already lodged a complaints to your office (72405195)
Thanks
D.M.Choudhury
Kunal Niwas, Flat-206, Bhangarwadi, Lonavla
Mr. sandip bothe On Phone To Eureka Forbes Aquaguard Pune Service
U R technician not come in 1st servicing no any floup to you R services, very poor services in aurangabad maharastra
Ms. Eureka Forbes Team On Phone To Eureka Forbes Aquaguard Pune Service
Dear Mr Rajiv Purohit, We are sorry we gave you a chance to feel so. We regret the inconvenience caused to you and would like to resolve this issue on priority. We have made a note of your contact details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.
Regards,
Eureka Forbes
Mr. Rajiv Purohit On Phone To Eureka Forbes Aquaguard Pune Service
I have complained rgds aquaguard on 15/7/2013 complaint number 72223349 till date its not attended on sat technical man came, but said some part which needed to be changed which wasnt available with him he would come in afternoon with it and has not turned up I am in service contract kindly do the needful and oblige
Ms. Poonam Maheshwari On Phone To Eureka Forbes Aquaguard Pune Service
My Eureka water purifier is not working properly. The water is not coming in the pipe.
My ID no.1000770640.
Mr. deepak On Phone To Eureka Forbes Aquaguard Pune Service
no response to our complaint numbers 71919006 dt 24/6 and
72085142 dt 2/7. tired of calling up. why is amc collected if no service is offered? please refund !
Ms. shraddha sudame On Phone To Eureka Forbes Aquaguard Pune Service
Aqua Guard is not working for 02 months. Inspite of several complaints. service engineer has not come yet.
Ph 020-27150895
020-65106915
Ms. Mrs Shraddha Sudame On Phone To Eureka Forbes Aquaguard Pune Service
Inspite of the complaint on 12 July 13, no one has come yet to the school. complaint number is 72196694.
Please send some one today itself as it is concerned with
school children .
We have AMC with you and the service is very poor.
Ms. Harshada On Phone To Eureka Forbes Aquaguard Pune Service
I would like to report a poor customer service experience provided by any reputed company.
I lodged the service request 72206798 on Saturday using the toll free number Your agent promised that issue will be fixed on the same day.
I called yesterday to check the status and somebody promised a call back within an hour's time. It was a false promise as the first one.
Finally in the evening somebody called post 7PM and said that will visit. He didn't even bother to ask if we are comfortable for such late hour visit.
Since then Nobody has bothered to contact/visit to check the issue.
Ms. Mrs Shraddha Sudame On Phone To Eureka Forbes Aquaguard Pune Service
Army public school Dighi, C/O Trg Bn-ii, Dighi Camp
Alandi Road, Dighi Camp, Pune
We have AMC with you for the last 2-3 years. It is very sad to say that inspite of several call, nobody attends our call/complaint.
This is a matter with the school children.If you do not attend our complaint by Monday the 15 July, we will be forced to take serious action against you regarding your very bad performance with the concerned authorities.
Principal
APS Dighi
Ph 020-65106915/27150895
Mr. virendra kumar On Phone To Eureka Forbes Aquaguard Pune Service
I have AMC for one year FOR RO+UV, but my complaint is that no body listen to the complaint. your toll free number is so boring keeping ten minutes to hold the line all executive are engaged. If you are not able to hear the complaint of consumer. do you think your product people recommend.
I am very sorry to say that I have mistaken to take your RO+uv aquaguard. and decision to take AMC for one year.
MOB 9910163450
Ms. JOANITA PINTO On Phone To Eureka Forbes Aquaguard Pune Service
I have a valid maintenance contract and I phoned for servicing of the Aquaguard Royale on 18th June, complaint number 71830028, Was promised that the service man will be at my residence on the same day, but till date no sign. Tried calling customer care several times, but in vain. So please help
Mr. wasim 9960629444 On Phone To Eureka Forbes Aquaguard Pune Service
yet not istallation my complent number is 88562295
thee day ago i purchase aquasure crystal uv.
Mr. Shrivastav Neeraj R On Phone To Eureka Forbes Aquaguard Pune Service
fedup callin your cutomer care! tried three time and waited for more than ten min, but did not get connected.
i wanted to go for AMC for my aquaguard.
If you r interested to serve and take AMC do call me @9922080755 (Shrivastav Neeraj R)
I stay in Pimple Saudagar-Pune:411027
Mr. Kamath Narayan On Phone To Eureka Forbes Aquaguard Pune Service
I have lodged a complaint no;71698644, on the 6th June 2013.
So far, no technician has come, tho' three days are over.
Ms. Sarika On Phone To Eureka Forbes Aquaguard Pune Service
I have tried to contact customer care several times, but in vain am extremely disappointed
Mr. Suryakant Deochake On Phone To Eureka Forbes Aquaguard Pune Service
Aqua guard not working.. Continuous beeping.. Contact ASAP.. Reply on mail id- deochake.suryakant@gmail.com
Mr. Rizwan On Phone To Eureka Forbes Aquaguard Pune Service
Ticket b138149566dd booked on 20th with eureka forbes, but complaint is still pending. i have made several calls on your helpline, but no resolution. please get someone to attend this fault immediately.
You can contact me on 9223368949.
SUMIT On Phone To Eureka Forbes Aquaguard Pune Service
Dear Sir,
i purchase a eureka forbes modle DURO worth rs.17,990/- April month. sir my purifiers stop working from 15 days then i complain to customer care 13 may there complain no.71356085 there technician come 18 may they check and tell me there purifiers PCB Unit is not working .they tell me purifiers under warrenty PCB Unit comes in two months then i will solve your problem.
note:I application to bank stop chq payment.
pls solve my quries urgently.
thanks
sumit c bepari
chamorshi
parshuram gokhale On Phone To Eureka Forbes Aquaguard Pune Service
sir, i have a valid maintenance contract with the agency appointed by you at Aurangabad namely Natraj Agaency. The machine developed a fault and water started leaking. I contacted on your toll free number and complaint number is 71316116. I was assured that the complaint will be attended within 48 hours. The matter was taken up with Shri Ifran Khan who also promised to solve the problem immediately. Even after four days lapse nobody turned up. As it w
Krishnaveni On Phone To Eureka Forbes Aquaguard Pune Service
Hi This is Krishnaveni who purchased Enhance green RO ten days back,there is a problem in that ,the green light is not blowing properly and giving some sounds and hence the water is not purified, since morning we gave two complaints, but you guys are least bothered to respond, what the hell you are doing? if you cant send the executive by this end of today i will go to consumer court, please call me on 9765100764 immediately
