Dtdc India Customer Care Phone Number

Phone Number of Dtdc India is +91-80-25365032 .
Alternatively, customers can convey grievances by calling: 25365039 or email queries at: dtdcco@dtdc.com

Customers can also employ One India Number: 33004444

For consignment tracking, refer to: track@dtdc.com.

For Promotional Offers, call: 7710011943

Statewide Contacts


StateCustomer Care
Delhi011-44900000
Gurgaon0124-4993560
Noida0120-3082750
Chandigarh01724600157
Mumbai022-3300444
Ahmedabad079-33004444
Nagpur0712-33004444
Indore0731-3916627
Patna0612-3269861
Bhubaneshwar0674-3257821 3269865 3215352 3249039



Shipment Tracking


SMS 'DTDCConsignment Number' to 9845324040

International Helpline Numbers: +91-7738899817 or +91-7738899820

Company Overview


DTDC Courier & Cargo Limited commonly abbreviated as DTDC, is one of the world's largest courier distribution companies operated from India. The company primarily provides national and international logistics service including supply chain solutions, courier, air cargo and freight forwarding services. Being a popular Indian domestic and international Courier company DTDC Courier have been serving approximately 11,000 pin codes through 5,800 channel partners across the country. Subhasish Chakraborty was the key person behind the company who founded this courier company in 1990. DTDC Courier & Cargo Limited has more than 22,000 members who engage in the process of delivering more than 11,000,000 parcels everyday.

DTDC Courier has its headquartered in Bangalore and has been running numerous zonal offices across major Indian Cities and States including Maharashtra, Delhi, West Bengal and Uttar Pradesh states. It has opened 281 other offices in India. The company has successfully made its presence internationally, United States, Canada, United Kingdom, Hong Kong are the country enjoying the services of DTDC Courier and Cargo Limited Addition.

Global Presence


It has global presence in various countries including the United States, Kenya, Sri Lanka, Bangladesh, Nepal, Australia, China, Hong Kong, Singapore, Turkey, United Arab Emirates, United Kingdom and Canada. DTDC Courier was introduced in the year 1990 as a Private Limited Company by Subhasish Chakraborty. It was become a Public Limited Company in the year 1994. The first international branches of DTDC Courier were opened in the year 2000 and were established in the United States, the United Kingdom and Dubai. Today, the company has strong foothold around the world with more than 240 service locations.

In India, DTDC Courier & Cargo Limited provides its services and solutions through a growing network of approximately 7005 channel partners and distribution centers. Its administrative office is based in Bangalore, Karnataka, India, and has 281 registered offices located in Gurgaon, Mumbai, Chandigarh, Hyderabad, Kolkata, Chennai, Bhubaneswar, Bangalore and many other locations of India.


Dtdc India Address


The address of Dtdc India is DTDC House, No:3, Victoria Road, Bangalore 560047, Karnataka, India.

Dtdc India Email Address


The email address of Dtdc India is css.bangalore@dtdc.com.

Dtdc India Website


The Website of Dtdc India is www.dtdc.in.

Dtdc India Customer Support Service Phone Number


The customer support phone number of Dtdc India is +91-80-25365032 (Click phone number to call).

The postal and official address, email address and phone number (helpline) of Dtdc India Service Center and Dtdc India customer care number is given below. The helpline of Dtdc India customer care number may or may not be toll free.
Dtdc India Phone Number Customer Service

What was the response after calling on specified numbers? To Write Click Here
If the contact information is incorrect, please let us know Here


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Dtdc India Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Pawan Kohli CallsNov 18, 2016

Mr. Pawan Kohli On Phone To Dtdc India Service
Hi Team,

Please arrange a call back for me as we are corporate customer. I tried all the call center numbers, but no one is answering us.

Reply
Customer care male
Mr. Yl Narasinga Rao CallsOct 06, 2016

Mr. Yl Narasinga Rao On Phone To Dtdc India Service
We sent letter to australia, for urgent delivery through dtdc through fedex 0n 30-9-2016. The franchise code is vf451. Connote number N96859093. There is lot of delay. Even from vijayawada to Hyderabad it took three days. So far it did not reach destination. Kindly take necessary action. We are very much annoyed.

Reply
Customer care male
Mr. Dilshad CallsAug 16, 2016

Mr. Dilshad On Phone To Dtdc India Service
I would like to inform you that my sister send me two nos. Parcels from
Delhi on dated ten August, 2016
docket nos. Z64609481 this was received
Z64609482 ---- this is not received so far
you are requested kindly check it at your end the said docket number Z64609482 is not received till date

thanking you.

Reply
Customer care male
Mr. Prasad Electrical Engg.pvt.ltd CallsAug 12, 2016

Mr. Prasad Electrical Engg.pvt.ltd On Phone To Dtdc India Service
Our consignment Number is Z95192151 dated 6/8/2016 sent from Noida to Dombivli. We have not received above consignment and not able to trace the same online. We have called in kalyan and dombivli DTDC office, but not getting proper response from them. So we are requesting you to let us know about consignment status, it's very urgent. Please reply as early as possible.

Reply
Customer care male
Mr. Mahesh Kumar Chaudhary CallsAug 12, 2016

Mr. Mahesh Kumar Chaudhary On Phone To Dtdc India Service
SIR/MADAM,
I have booked a consignment on 07. 08. 2016 having AWB/consignment number Z97489304 from Chomu, jaipur(Rajasthan) to Navi Mumbai, Maharashtra. After being tracked on tracking system on your website it is showing booked on 12. 08. 2016. How it can be possible. It is too delayed and consignment numbert delivered. This is very urgent. Please look into the matter and resolve the matter latest by the tomorrow. Thanks.

Reply
Customer care male
Mr. Mahesh Kumar Chaudhary CallsAug 12, 2016

Mr. Mahesh Kumar Chaudhary On Phone To Dtdc India Service
Sir i have booked a consignment on 07. 08. 2016. Still this has not been delivered. After being searched on tracking system on your website it has been showing booked on 12. 08. 2016 however i have booked on 07. 08. 2016. Pl look in to the matter and supply the consignment latest by tomorrow.

Reply
Customer care female
Ms. Rachana CallsAug 12, 2016

Ms. Rachana On Phone To Dtdc India Service
I sent a parcel from Guntur to Bangalore on 9th August with AWB no H67466723, but it has not been received in Bangalore till now and from tracking it shows its in Sangareddy, Telengana when can I expect it will reach Bangalore and the parcel is very important to reach as soon as possible.

Reply
Customer care male
Mr. Eapen George CallsAug 04, 2016

Mr. Eapen George On Phone To Dtdc India Service
AWB No. M35260577 received at your Marol office on 30 July 2016 as shown in Tracking status. Not delivered at Saki Naka destination till three August 2016. Four clear working days have passed. Postal service with Rs. 5/- stamp is better than your service. Saki Naka is around two kms from Marol. E. GeorgePhone: 8268056109.

Reply
Dtdc India Customer Service Care Phone Number 279429
Mr. Parag Patankar CallsAug 03, 2016

Mr. Parag Patankar On Phone To Dtdc India Service
I am Parag Patankar , I ordered a product from ebay. The Shipment says that it is delivered whereas the product is not delivered and the nearest DTDC office is not answering the call.

Dtdc India Phone Number Customer Care Service
Reply
Customer care female
Ms. Savita CallsJul 23, 2016

Ms. Savita On Phone To Dtdc India Service
Our consignments are not being delivered in stipulated time. We have been received complaints about the bad courier services from our various branch

There in no one to listen to our complaint, is this way if you are treating your customer then we have to look for another courier. Hence look into the matter revert back urgently.

Reply
Customer care male
Mr. Shrish Kumar CallsJun 15, 2016

Mr. Shrish Kumar On Phone To Dtdc India Service
As per tracking result the shipment (M35754871) is hold at Malda Branch from 11th Jun 2016. I can not understand this issue. Why not deliver at my location, which is only 45 KM distance and your branch also available at Farakka. Please take action very fast and penalised them who hold this consignment.

Reply
Customer care male
Mr. Raj K Singh CallsMay 19, 2016

Mr. Raj K Singh On Phone To Dtdc India Service
I have booked my parcel on ten May 16 courier to Bhopal from Mumbai, but your Bhopal branch got the courier in a dismal and opened condition the packing was torn out and the item was broken. Consignment No D27020094.

Dtdc India Phone Number Customer Care Service
Reply
Dtdc India Customer Service Care Phone Number 262562
Mr. Prasanta Roy CallsApr 22, 2016

Mr. Prasanta Roy On Phone To Dtdc India Service
V29047175 booked on 20th Apr 2016 from Howrah to Patna. Till its not delivered. It was an emergency shipment and bokked it through PLUS mode. Then why it so much dealy ?

Please share the updated status ASAP. Also update your customer care contact number in your web site. Why you are updated the wrong number for Patna customer care ?.

Reply
Dtdc India Customer Service Care Phone Number 260254
Mr. Suraj Ahuja CallsApr 01, 2016

Mr. Suraj Ahuja On Phone To Dtdc India Service
Hi i am Suraj Ahuja From Satnam Shoppe i have courier one mobile phone via DTDC courier From Kalyan To Kerala on 11th March 2016 Tracking No is V28504140 As per Tracking No product has been delivered on 15th March 2016, but as per customer he is not receive any product when customer was complaint to DTDC they say its may be delivered to wrong address i will tell you at evening i call so many to 04163217211 DTDC, but they not receive my calls that kind of service you provide to the customer today date is 01/04/2016 then also product is not receive to the customer I request to please do the needful for this for any more information please call me 7798747397 this is my personal number.

Reply
Dtdc India Customer Service Care Phone Number 257256
Mr. Bhanu Pratap Singh CallsMar 09, 2016

Mr. Bhanu Pratap Singh On Phone To Dtdc India Service
Hello

I am Bhanu Pratap Singh my mobile number 9410227550, 9146026073

I am courier form dtdc courier my docwt no M30218551 to HDFC Chennai as on date courier not receive please clear this issue and necessary action.

Reply
Dtdc India Customer Service Care Phone Number 254085
Ms. Nutan Shelat CallsFeb 10, 2016

Ms. Nutan Shelat On Phone To Dtdc India Service
not recieved my courier dispatced from udaipur for navi mumbai kharghar. it reached mumbai apex office and inplace of navi mumbai it reached delhi. i need urgent delivery so i trusted your services. but. pl. look into matter and deliver my later fastconsignment no. f09586917.

Reply
Dtdc India Customer Service Care Phone Number 247292
Mr. Robinpremkumar CallsDec 08, 2015

Mr. Robinpremkumar On Phone To Dtdc India Service
Hi please find the address bellow can i have status of the shipment consignment number C62538201. To Suraj Pandey / Dinesh DhingraMynd Solutions Pvt. Ltd, 835, Udyog Vihar, Phase V, Gurgaon, Haryana, Pin Code : 122001 91-124-4679224 officeFromRobinpremkumar . Ainstakart services Pvt. ltdNo 22/32/1, kanikandeswarar koil stKanchipuram-6315019500023389 I have sent a courier via dtdc way bill number is C62538201 on 24-oct-2015, yet the shipment have not been delivered, it lays in your gurgon office for past one month kindly request you to deliver the courier immediately, there is not a proper response from your customer care spoke to them more than 15 times no response or dint know the status of that shipment, kindly provide the status of the shipment.

Dtdc India Phone Number Customer Care Service
Reply
Dtdc India Customer Service Care Phone Number 246821
Mr. Kalu Ram Masar CallsDec 04, 2015

Mr. Kalu Ram Masar On Phone To Dtdc India Service
Dear Sir/Madam, Please find out why the below shipment is yet not delivered, Shipment No. : Z69931036Pic-update :-Thursday, November 19, 2015Please see into this matter its very urgent and very serious to deliver these shipments. .

Reply
Dtdc India Customer Service Care Phone Number 245272
Mr. Mondaljayanta13@gmail.com CallsNov 19, 2015

Mr. Mondaljayanta13@gmail.com On Phone To Dtdc India Service
I had to send one important parcel Mumbai to Kolkata. I was told that I will have to do express courier which means it should the next day as early as possible. But till today it did not reach the destination. I called up your local centre from where I booked they had no clue. Several times I had to call them up to get the status why it was not delivered yesterday and why the delivered late. Why such a poor service wasting our deadlines. Then YOU SHOULD REFUND the express amount. Cause in local normal delivery reaches in one day. You are taking special charges for special service, then where is the service?Also you staff doesn't have decency to inform the customer though they knew so many times and your Mumbai Customer service number is all time not of service. Hope you will be decent enough to get back to me.

Dtdc India Phone Number Customer Care Service
Reply
Dtdc India Customer Service Care Phone Number 244815
Mr. Aves Malik CallsNov 14, 2015

Mr. Aves Malik On Phone To Dtdc India Service
Dear sir, I am running an online business and i had sent a parcel through DTDC courier on the 30/10/2015 from Mumbai to Kerela, but the parcel has still not reached the destination neither they are picking up calls nor replying to my mails as a result of which the customer has cancelled the order and i have suffered the loss. As per the company policy it should be delivered by 72 hours, but today its more than 14 days hence i want the refund for the courier charges taken and parcel should be delivered abk to me with no extra charges. Please do the needful. You can also contact me on my mobile number 99673 59666Tracking No. : M25204293ThanksAves Malik .

Dtdc India Phone Number Customer Care Service
Reply
Dtdc India Customer Service Care Phone Number 241273
Mr. Dharamveer Singh Pal CallsOct 08, 2015

Mr. Dharamveer Singh Pal On Phone To Dtdc India Service
Dear Sir/Madam, My courier with Document No. Z68031065 was dispatched from your Durgapuri Branch Delhi on dated 03. 10. 2015 12:00AM for Virar and it is reached on your vasai branch on dated 05. 10. 2015, but I have not received it till yet your virar branch operator saying it is return from vasai branch, but why?.

Reply
Dtdc India Customer Service Care Phone Number 240174
Ms. V.gayathri CallsSep 29, 2015

Ms. V.gayathri On Phone To Dtdc India Service
CN No. H48485673 courier done on 26/09/2015 from Hyderabad to vijayawada. But not yet delivered in vijayawada. Status showing reached vijayawada branch and dispatched to delivery. But not yet delivered. Please these are urgent and the documents should reach in time.

Reply
Dtdc India Customer Service Care Phone Number 239586
Mr. Gaurishankar CallsSep 25, 2015

Mr. Gaurishankar On Phone To Dtdc India Service
Respected DTDC team, i would inform you that the courier docket number M22634613 which was booked on dtd. 16. 09. 2015 from Indore to Nashik. The docket showing at your Nashik office still not received at required address. Its very important docket, who will suffering the loss. Kindly deliver today. In the meantime your service is very poor.

Reply
Customer care male
Mr. Nilesh Palsokar CallsSep 04, 2015

Mr. Nilesh Palsokar On Phone To Dtdc India Service
Attn: DTDC TeamFor the attached docket number A32116811 dated 04th Aug 2015, we have still not received the parcel at the required destination. It is still showing in TRANSIT after one month. This was booked by our supplier, M/s Altop from Vadodara, Gujarat and required at our customer, M/s Aurobindo Pharma in Vizag. This is very pathetic service from DTDC. This has impacted our business requirements and if the parcel is not received by today, believe us we as Siemens will take up this matter very strongly. Please ensure the material is delivered today without fail. With best regards, Nilesh Palsokar Siemens Ltd.

Reply
Dtdc India Customer Service Care Phone Number 234367
Ms. Piyali CallsAug 05, 2015

Ms. Piyali On Phone To Dtdc India Service
I am a regular customer of DTDC, but now the service am getting from you is poor. I had to send one important pen drive to Raymond Thane Mumbai on Monday. Local service fro Kandivli, Mumbai. I was told that I will have to do express courier which means it should the next day as early as possible. But till today it did not reach the destination. I called up your local centre from where I booked they had no clue. Several times I had to call them up to get the status why it was not delivered yesterday and why the delivered late. Why such a poor service wasting our deadlines. Then YOU SHOULD REFUND the express amount. Cause in local normal delivery reaches in one day. You are taking special charges for special service, then where is the service?Also you staff doesn't have decency to inform the customer though they knew so many times I want my express charges for this service back. hope you will be decent enough to get back to me.

Reply
Dtdc India Customer Service Care Phone Number 231124
Mr. R. Agrawal CallsJun 26, 2015

Mr. R. Agrawal On Phone To Dtdc India Service
While tracking courier Docket No Z59597338 dated 23/06/2015, it is showing as left for delivery on 24 June 2015. Today is 26 June still we have not received courier. The courier contain very Important and urgent documents Please do the needful.

Reply
Dtdc India Customer Service Care Phone Number 228535
Mr. Vijay CallsMay 20, 2015

Mr. Vijay On Phone To Dtdc India Service
My AWB number Is M19834014, sent the courier on Friday to Karjat, But in tracking it's still showing in Transit. It's now four Days. How can a Courier take so many days to go from Fort to Karjat. Please let me know, what the issue is.

Reply
Customer care male
Mr. Raj Kumar Sethi CallsApr 19, 2015

Mr. Raj Kumar Sethi On Phone To Dtdc India Service
I booked one consignment of very urgent goods for Delhi from Aurangabad on 17th via DTDC prime or plus services (My Tracking nos. Is E71867427)with an assurance that consignment will be delivered on 18th at around 2. 30 pm. Inspite of repeated chasing at booking office of DTDC in CIDDCO area of Aurangabad and calling to Manager of DTDC Mr. Ballu Sah, nothing happened, I tried to contact various customer care nos, no one was lifting calls. Today also I am desperately calling at DTDC no one is responding. I am very very desperate, do not know whom to talk to. If today also my consignment is delivered, it will be of great help.

Reply
Dtdc India Customer Service Care Phone Number 223414
Mr. Maske Uddhav CallsMar 27, 2015

Mr. Maske Uddhav On Phone To Dtdc India Service
Respected Sir, Myself Maske Uddhav from Barshi District Solapur State Maharashtra one docket dispatch from Pune to Mr. Mhaske(Mo. No9970433869) Indreshwar sugar mills Ltd upalai Tal. Barshi district Solapur Docket number P31602525Your Barshi DTDC courier parson call me(missed call two time me call back) he said YOur docket received please collect at office than I go and collect my docket at your Barshi office, but my complete is your office man taking me rupees 20 rupees for service charges. What is this sir? it is right or wrong please say me.

Reply
Customer care male
Mr. Shahid Eqbal CallsMar 05, 2015

Mr. Shahid Eqbal On Phone To Dtdc India Service
My AWB number is N94810303, from Bokaro to New Zealand containing urgent and important business sample, couriered on 25 February Promised to be delivered on 5th March. When I am tracking, it doesn't show any result. Plus I am continuous calling Kolkata office number everyone is busy talking to someone I do not know, but no one picked up the phone balance deduction several times. If this is the service provided by DTDC. I'd like to suggest all of my concerned business people to avoid DTDC, I was planning to start my corporate service with DTDC and talked to people in DTDC when they offred me service and was a test. I do not think if i'll even think even once about taking such drastic step.

Reply
Customer care male
Mr. Mr. Debapriya Mondal CallsDec 18, 2014

Mr. Mr. Debapriya Mondal On Phone To Dtdc India Service
My AWB number is X11264589. Yesterday (17th of December 2014) I called your Kolkata office (Phone number 33004444)and they informed me that by 18th of December 2014 morning, I will receive my product. But the product has not been reached my office. I tried to call the Kolkata office and your head office number and number of times. But nobody is picking up. It is very urgent. Please update me as soon as possible.

Reply
Customer care male
Mr. Brig M K Agarwal CallsDec 17, 2014

Mr. Brig M K Agarwal On Phone To Dtdc India Service
There is no response from your customer care throughout the day. Very poor service. You claim to be a top class courier service. My contact number is 9876072068 BrigMKAgarwal. Consignment number is Z43175918.

Reply
Customer care male
Mr. Girishankar Bl CallsDec 11, 2014

Mr. Girishankar Bl On Phone To Dtdc India Service
A consignment was shipped our branch on December 4-2014 from Mumbai and we are yet to receive the same at our end. Whenever we have called the customer care or Dtdc office, we have been re-directed to other no, but have not got any solution for the issue. Docket no D20461539.

Reply
Dtdc India Customer Service Care Phone Number 206424
Mr. Srinjoy CallsDec 10, 2014

Mr. Srinjoy On Phone To Dtdc India Service
I placed an order on 27th of November and dispatched at one of December and my order number is 11011598 your courier partner had called my relative and purposely cut the phone call and we tried five times to call him he did not accept the phone call and I ordered from yepme.com and it is too late kindly please send my order before 12 and give your address and phone number of navi Mumbai branch.

Reply
Customer care male
Mr. Suryakant CallsDec 08, 2014

Mr. Suryakant On Phone To Dtdc India Service
My consignment number is Z40982772 sent on November last week from Delhi, still has not been received by me in Pune. Please confirm me the probable delivery date of my consignment. Kindly look into the matter and contact me on 09689892846 to update the status. Thanks, Suryakant.

Reply
Customer care male
Mr. Aggarwal N.c. CallsNov 25, 2014

Mr. Aggarwal N.c. On Phone To Dtdc India Service
Docket number M11268145 FROM MUMBAI TO New Delhi
AS PER TRACK RESULT-DELIVERED ON 21. 11. 14
ADDRESEE TILL TIME NOT RECD THE PACKET
REQUESTED MR. MAHESG AT UR JHANDEWALAN OFFICE TO GIVE POD/DRS BUT SO FAR IT NOT RECD
PLS REPLY TO HARESHPHARMA@GMAIL. COM.

Reply
Customer care male
Mr. Arun CallsNov 25, 2014

Mr. Arun On Phone To Dtdc India Service
I have not received my package. Already delayed by a week. Customer cares do not pick up call. How irresponsible group of companies exist in this country. Shaming the nation. At least shut your services if you do not want to pick up calls.

Reply
Customer care male
Mr. Mukesh Arya CallsNov 22, 2014

Mr. Mukesh Arya On Phone To Dtdc India Service
Our Parcel Nilkamal Ltd, Shahibabad (UP) to Nilkamal Ltd, Jaipur (Raj)
booked on 18.11.2014
DTDC docket number Z36508143 DT 18.11.2014. But Parcel has not delivered till date this is your poor service.

Reply
Customer care female
Ms. Vandna Thakur CallsNov 22, 2014

Ms. Vandna Thakur On Phone To Dtdc India Service
Docket number Z31504874 send from Baddi Himachal Pradesh has not received at Haridwar and DTDC records show it has been delivered. No proper response from DTDC Haridwar Office. Kindly look into the matter on priority else we shall have to approach consumer forum.

Reply
Customer care male
Mr. Pradeeshkumar Vasudevan CallsNov 20, 2014

Mr. Pradeeshkumar Vasudevan On Phone To Dtdc India Service
Courier booking number B12168909 from Hosur to Coimbatore. I have not received the courier yet. The COD says it is delivered. To whom the courier is delivered and what is the address. Please send me the name and address of the consignment. My contact number 8807436394.

Reply
Customer care male
Mr. Sumanta Kumar Swain CallsNov 20, 2014

Mr. Sumanta Kumar Swain On Phone To Dtdc India Service
Dear sir my friend sent a parcel in my address. So far I couldn't get the parcel. Customer care has not respond well what to do. Please make some thing quickly unless I take some legal steps.
Thanks.

Reply
Customer care male
Mr. Likesh CallsNov 16, 2014

Mr. Likesh On Phone To Dtdc India Service
I have sent my courier two month ago, but now till date my reception person are not received. I have also sent mail in last one Month, but not any person are revert me. So i request to please take a accessory action. Docket number is- MF858
Regards,
Likesh Patil
9890734580.

Reply
Customer care male
Mr. Manoj Kumar CallsNov 15, 2014

Mr. Manoj Kumar On Phone To Dtdc India Service
I ordered a product from Amazon. In and received a mail stating, " Parcel has been sent by DTDC courier and tracking number is B14834048. " The mail also stated that estimated delivery date is from 30th of October 2014 to 13th November 2014. I have not received the parcel till 15th November 2014. On calling your Customer Care 080-33004444, I was instructed to contact Delhi Customer Care Number 011-44900000. On contacting Delhi cus. Care I was redirected to contact Bangalore Customer Care. Please look into the matter and send my parcel as soon as Possible.

Reply
Customer care male
Mr. Suresh CallsNov 15, 2014

Mr. Suresh On Phone To Dtdc India Service
Dear Sir
My courier receipt number is i 01396424f date: 12.11.2014 to Talawade To Baroda
after four days this documents are not delivered to the party nor they are returning to us our documents.
every day I make a call to your Talawade branch office,, but still there is no response, we have requested to you, please deliver today Baroda
Kindly do needful at earliest.

Reply
Customer care male
Mr. Tanaji CallsNov 14, 2014

Mr. Tanaji On Phone To Dtdc India Service
I booked a percale from Jaipur to Raipur, dated on 03/11/14, but still it has not delivered in Raipur address and in DTDC web site shows its dispatch from Delhi on 5/11/14, after that no tracking of this percale. Its already 12 days over. Can you please reply, why its so delay? Tracking number is D18617268.

Reply
Customer care male
Mr. Rajinder Sharma CallsNov 07, 2014

Mr. Rajinder Sharma On Phone To Dtdc India Service
This is to convey my complaint regarding the delivery of couriers. My five couriers pending at the Chheharta (Amritsar) branch and showing delivered on the site. Upon asking, reply was it is not a service area and you need to come to collect. Being a corporate client from Sanofi India Limited. I have requested my organization to review it critically. After not delivering the courier, the behavior of Your employee Mr. Rahul at Chheharta (Amritsar) branch was very poor and used abusive language. Please look into it and take necessary action.

Reply
Customer care female
Ms. Munira Kachwala CallsNov 06, 2014

Ms. Munira Kachwala On Phone To Dtdc India Service
This is about two packages given to your representative on Saturday on 1st of November 2014. The person picked up the two parcels from my house address in Pune Camp. He gave me the receipt on 3rd of November 2014. The receipt does not have my name or the recipients name. one packet had documents to be sent to Bangalore address- income tax department. 2nd packet had clothes worth 4000/INR to be delivered to Pune address- Baner Road. This was picked up by the DTDC office of MG Road Pune Camp. Phone number is 02041202249 and 09373936300. I do not have my receipts currently so, cannot provide the consignment number. The packets have not been delivered till now. I have been calling the numbers repeatedly and no body has come back to me with any information. Please look into this or else i will take legal action.

Reply
Customer care male
Mr. Desana Poly Plastic Industries CallsOct 31, 2014

Mr. Desana Poly Plastic Industries On Phone To Dtdc India Service
WE HAVE BOOK FROM DTDC ROORKEE TO WILSON GARDEN BANGALORE VIDE DOCKET NUMBER IS Z33206449 ON DATE 17.10.2014, BUT STILL IS PENDING, NOT DELIVERED. KINDLY DELIVER AS SOON AS EARLY POSSIBLE.

Reply
Customer care male
Mr. Vijay CallsOct 29, 2014

Mr. Vijay On Phone To Dtdc India Service
TRY ALL THESE NOS. (08025365039, 33004444 and 25365032) BELL WAS CONTINUOUSLY GOING BUT NO BODY HAS PICKED UP PHONE. I AM VERY MUCH REGRET TO SAY THAT YOUR SERVICE IS VERY VERY POOR. I HAVE BOOKED TWO CONSIGNMENT ON 20TH October FROM AURANGABAD (MS) FOR LUCKNOW VIDE CN NO. P29522674 and P29522675, BUT TILL DATE HAS NOT BEEN DELIVERED. Ten DAYS have GONE AND YOUR CUSTOMER CARE IS NOT PICKING UP PHONE. CAN YOU CONFIRM ME HOW MUCH TIME WILL TAKE TO DELIVER ABOVE DOCUMENTS and WHY IT HAS BEEN DELAYED?

Reply
Customer care male
Mr. V N Prathap Reddy CallsOct 27, 2014

Mr. V N Prathap Reddy On Phone To Dtdc India Service
Dear Sir/Madam, We, IDBI Bank Raichur Br using your services from the last 03 years. Recently on 19.08.14 your local Agency (Shree Ramya Enterpises) misplaced our consignment number B11737463. As these packet consist of loan docs we need a copy of police complaint for re-execution of docs and payment of stamp duty etc. Even after our continuous followups your Agency is not at all responding to us and which caused us serious customer and operational issues. These docs are very serious in nature and we cannot tolerate further delay in this regard. Hence we request you to kindly provide us FIR copy for the missing consignment number: B11737463 booked on 19. 08. 2014.

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